ANDRES ROJAS
5225 Henry S. Grace Fwy Cell: 940.782.4227
Wichita Falls, Texas 76302 E-Mail: rojas9198@sbcglobal.net
PROJECT M ANAGER/ DATABASE ADMINISTRATOR
Prepared to contribute unique blend of information management, project-management, and exemplary technical
customer-support skills, along with a commitment to excellence, to your firm’s value by ensuring that project
initiatives support mission and objectives within scope, budget, and schedule.
PROFESSIONAL PROFILE
Results-driven information-management professional with proven track record in increasing productivity, quality,
and customer satisfaction. Creative thinker and analytical problem-solver with demonstrated ability to manage
projects from planning through execution/completion under pressure of fast-paced, time-sensitive environments.
PROFESSIONAL EXPERIENCE
ALCOA HOWMET, Wichita Falls, Texas 5/2010 – 10/2010
Database Administrator / Application Developer
Manage and maintain multiple database applications to ensure a high degree of day-to-day reliability
and availability to users and coordinating needs for modifications and improvements
Enhance database performance, perform restores, implement recovery procedures, handle
performance tuning and conduct regular system backups
Ensure technical and functional designs meet business requirements
Serve as a liaison, between information technology management and enterprise management, for
issues related to information services that include support for report generation and business
intelligence
Key Projects:
Developed application for the Shipping department which increased productivity by 50% and helped the
department attain its daily shipping goals
Improved existing applications’ performance 50% by tuning, indexing and, in some cases, redesigning
the application
Improved applications reliability 40% by monitoring and optimizing database systems
ABB INC, Wichita Falls, Texas 11/2008 – 1/2010
Applications Development Analyst II / Project Manager
Lead key projects designed to boost sales and improve the customer experience
Responsible and accountable for the coordinated management of multiple related projects directed
toward strategic business and other organizational objectives
Define and initiate projects and manage cost, schedule, and performance of component projects, while
working to ensure the ultimate success and acceptance of the program
Maintain continuous alignment of program scope with strategic business objectives, and make
recommendations to modify the program to enhance effectiveness toward the business result or
strategic intent
Manage and maintain multiple business marketing applications
Serves as a liaison, between company marketing department and third party vendors, for issues related
to information services that include support for software applications
Key Projects:
Successfully managed implementation of multiple applications which reduced cost by $160K per year,
increased sales by $600K per year, and built marketing competitiveness and business presence
Managed the transition of 1800+ user accounts and company records from legacy system into new
Extranet and E-commerce portal working under pressure and time constraints
Managed and maintained E-commerce application which supports 1,000+ customers and 3,700+ users
for a multi-million operation
ANDRES ROJAS PAGE TWO
PROFESSIONAL EXPERIENCE
CONTINUED
ARGO DATA, Richardson, Texas 7/2008 – 10/2008
Technical Support Engineer I
Work closely with ARGO TSE team and application developers in order to provide technical consultation
in support of client implementations
Provide software (both ARGO and 3rd party) installation and configuration assistance to customers and
to internal ARGO implementation teams
Provide assistance in the research and support of problem situations
Install, configure and implement new features of ARGO’s software as they become available
Detailed analysis of logs and traces files to determine root cause of trouble issues in enterprise
environments
SAINT-GOBAIN VETROTEX AMERICA, Wichita Falls, Texas 11/2004 – 5/2007 and 11/2007 – 6/2008
Systems Operations Support Technician
Assist the Network Administrator to enforce the company’s IT security policies
Assist in the management of Print, Active Directory, File, SQL, Web, and Application servers
Responsible for the protection of resources against viruses, worms, and other potentially unwanted
code and programs by managing, updating, and troubleshooting the company’s anti-virus software
Provide fast and reliable backup and restore for servers and workstations across the network
Monitor and troubleshoot LAN/WAN system performance and resolve communication and networking
issues
Manage remote users over a VLAN using Remote Desktop Connection and Terminal Services
Provide technical assistance, support, and problem resolution to a user community of 400 PC’s
Develop new applications using Microsoft SQL Server 2005 and VBA
Key Projects:
Helped manage the company’s network to ensure a high level of availability and reliability
Updated backup software on user workstations to ensure protection (increased success rate from 72%
to 99%) and ensured anti-virus protection of company’s resources to a 100% success rate
Helped in the management and support of enterprise resources (~800 users/~500 devices) using
Active Directory
Developed various Web-based applications
Helped in the set up and deployment of 400+ new computers
NORTH TEXAS REHABILITATION CENTER, Wichita Falls, Texas 5/2007 – 11/2007
Data Manager / Business Analyst
Ensure a high degree of data integrity, availability, and reliability
Perform analysis of system requirements in order to improve the collection, storage, and retrieval of
data
Administer and maintain program databases
Assist CFO in the creation of financial reports
Enhance database performance, perform restores, implement recovery procedures, handle
performance tuning and conduct regular system backups
Ensure technical and functional designs meet business requirements
Key Projects:
Achieved and efficient and effective collection of data by re-designing the collection process
Improved data integrity by 50% by analyzing data requirements and re-designing existing databases
Achieved exceptional data quality by determining the data’s content, quality, and structure; establishing
metrics and defining targets; repairing the data by designing and implementing data cleansing rules;
and monitoring data quality versus targets by evaluating the results against the initial quality metrics
ANDRES ROJAS PAGE THREE
EDUCATION
Midwestern State University, Wichita Falls, Texas
Bachelor of Business Administration; Management Information Systems
Graduation Date: December 2006 - Summa Cum Laude – Grade Point Average: 3.93
Currently seeking Microsoft’s MCITP: Database Administration certification; Target completion date: 03/31/2011
COMPUTER EXPERIENCE & SPECIAL SKILLS
DATABASE ADMINISTRATION
Database Installation and Upgrades; Requirements Analysis and Design; Database Implementation; Monitoring
and Tuning; Backup and Recovery; Log Shipping; Maintenance of Existing Database and Support; Stored
Procedure Development and Tuning; Replication; Job Schedule; and Security
PROJECT M ANAGEMENT
Project Methodologies (initiation, planning, execution, control, and closing); Business Assessment; Project
Tracking/Reporting; Project Communications; Quality-Assurance Strategy/Process; Process
Change/Improvement; Full Lifecycle Development; Scope/Requirements Definition; Conflict Management;
Negotiation, Persuasion and Communication; Coaching/Mentoring; Cross-functional Team Building and
Leadership
INFORMATION M ANAGEMENT
Systems Analysis and Design; Database Design and Administration; Web Design; Systems Administration;
LAN/WAN Administration; Network Support; Implementation of Technical Solutions; PC Troubleshooting and
Repair; Internal and External Client/Customer Service and Support
SYSTEMS AND APPLICATIONS
Windows XP Professional; Windows Vista; Windows Server 2003; SQL Server 2005; Crystal Reports IX;
Microsoft Office 2003 and 2007: Access, Excel, Word, PowerPoint; Microsoft Visual Web Developer 2008; Lotus
Notes and Sametime Meeting; Macromedia Dreamweaver and Fireworks; Adobe Acrobat 8.0 Professional and
Adobe Designer 8.0; McAfee VirusScan Enterprise; Symantec Backup Exec and Client DLO; SAP
PROGRAMMING LANGUAGES
T-SQL; ASP.NET 2.0; Visual Basic.Net; HTML; VBA
OTHER SKILLS
Bilingual: Fluently speak, read, and write Spanish and English; Accounts Receivable; Collections
HONORS, AWARDS, & ORGANIZATIONS
Midwestern State University:
President’s Honor Roll (3.85 – 4.00): Fall 2004, Spring and Fall 2005, and Spring 2006
Mortar Board National College Senior Honor Society: Cap & Gown Chapter at MSU
Texas Alpha Gamma Chapter of Alpha Chi Honor Society
Delta Mu Delta; Zeta Phi Chapter at MSU