Identity Theft Resource Guide by Bradleystephens


									                                                           G l o b a l Tr a d e S e r v i c e s

ID Theft
Resource guide for Key customers

Are you concerned you may be a victim?
Do you believe someone has committed fraud or is attempting to commit fraud using
your identity? If so, there are steps you can take to help stop the thief in his or her
tracks. To be most effective, you must act quickly. As soon as you suspect your identity
may be compromised, take the following steps:

1. Immediately notify all your financial services providers
   The KeyCorp toll-free ID theft HOTLINE NUMBER is 1-888-810-4191.
   Call 9a.m. to 8p.m. EST to report any instances of potential identity theft. KeyBank
   security specialists are available to work with you to safeguard your accounts with
   us. Having your account numbers available helps speed the process, so consider
   keeping a list of your financial institution contact information and your account
   records in a safe deposit box or other secure place in case of emergency.

2. Notify the major credit reporting agencies (credit bureaus).
   You only need to contact one of the following agencies, they will contact the other
   two agencies on your behalf:

Equifax Credit Information Services: To report fraud, call 1-800-525-6285
Experian (formerly TRW): To report fraud, call 1-888-397-3742
TransUnion LLC: To report fraud, call 1-800-680-7289

For additional information and further prevention measures, contact:
Federal Trade Commission (FTC) Identity Theft Hotline:
1-877-438-4338 (877-ID-THEFT)
Federal Trade Commission (FTC) website at: WWW.FTC.GOV

3. Notify your local law enforcement agency.
   You must complete an Identity Theft Report if you believe you are a victim of ID
   theft. Have details handy regarding the particular instance of theft to help speed up
   the process.


Tips to help prevent ID theft:
• Safeguard your personal information.
• Shred any papers that contain your name and any personal information.
• DO NOT provide personal information to unknown callers or e-mailers.
• DO NOT provide personal information to unknown website or websites that are
  not secure

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• DO NOT respond to e-mail, telephone or written requests for personal information
  without verifying the request is legitimate. Call or write to verify using a previously
  published phone number or address that is NOT included with the information
• Guard your cards. DO NOT share your "PIN" with anyone or write it on the back of
  your card. Consider carrying fewer cards.
• Cut up and dispose of expired credit cards
• Close any unused credit accounts.
• Protect your credit history. Request a copy of a credit report from the credit reporting
  agencies at least once a year.

   Equifax: 1-800-685-1111
   Experian: 1-888-397-3742
   TransUnion 1-800-888-4213

Victim of ID Theft?
Call 1-888-810-4191, KeyCorp’s ID Theft Hotline, to report any instances of possible ID
theft involving your Key account.

List your Key account numbers:________________________________________________



                                Store this list in a secure location.

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