Coaching - PowerPoint by v63HzOO

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									                                                                               ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                                Life-Skills Group




                                                       Presented By
                                                       Wyatt Woodsmall


                                                                 POWERED BY
                                                                 MASTER
                                                                 AHMED REZEQ
                                                                                          POWERED BY
http://groups.google.com/group/life-skills                                                MASTER
                                                                                          AHMED REZEQ
                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                        Life-Skills Group




          Overview of Coaching


                                                                  POWERED BY
http://groups.google.com/group/life-skills                        MASTER
                                                                  AHMED REZEQ
                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                        ‫‪Life-Skills Group‬‬




                ‫ّظشج ػاٍح ػيً اىرذسَة‬
                       ‫اإلششافٍ‬

                                                                  ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                        ‫‪MASTER‬‬
                                                                  ‫‪AHMED REZEQ‬‬
                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                        Life-Skills Group




                           What Is “Coaching”?
     Coaching is:
   the providing of performance advice and
   the facilitation of performance
     improvement or transformation
      The goal of coaching is:
     to bridge the gap between the current level of
      performance and the desired level of
      performance and/or outcome.
                                                                  POWERED BY
http://groups.google.com/group/life-skills                        MASTER
                                                                  AHMED REZEQ
                                                                             ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                               ‫‪Life-Skills Group‬‬




                            ‫ٍارا ّؼٍْ تاىَذسب اإلششافٍ ؟‬

                                                             ‫‪ ‬الخذرٍب اإلشزافٌ ْٕ :‬
                                                          ‫– رقذٚى انُصٛذخ انخبصخ ثبألداء‬
                                                       ‫– رسٓٛم رذسٍٛ األداء َٔقم انًٓبسح‬
                                        ‫‪ ‬هذف الخذرٍب اإلشزافٌ ْٕ :‬
                     ‫رقهٛم انفجٕح ثٍٛ يسزٕٖ األداء انذبنٙ ٔيسزٕٖ األداء‬
                                                 ‫انًشغٕة أٔ انذصٛهخ‬
                                                                                        ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                                              ‫‪MASTER‬‬
                                                                                        ‫‪AHMED REZEQ‬‬
                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                        Life-Skills Group



              How Is Coaching Different?
        Training is a set of activities that provides the
        opportunity to acquire and improve specific
        skills.
        Mentoring involves the guidance and
        development of a protégé by a more
        experienced or senior person.
        Counselling is the giving of advice from a
        more knowledgeable person to a less
        experienced person in order to address specific
        issues and situations.
                                                                  POWERED BY
http://groups.google.com/group/life-skills                        MASTER
                                                                  AHMED REZEQ
                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                        ‫‪Life-Skills Group‬‬




                         ‫مُف َخريف اىرذسَة اإلششافٍ ؟‬

      ‫الخذرٍب : ْٕ يجًٕعخ يٍ األَشغخانزٙ رؤد٘ إنٗ‬
                         ‫إكزسبة ٔرغٕٚش يٓبسح يذذدح‬
  ‫الخذرٍب الخعلَمٌ : ٔٚشًم اإلسشبد ٔانزغٕٚش نهًزعهى‬
                   ‫(انًزهقٙ) ثٕاسغخ شخص أكثش خجشح‬
  ‫اإلرشبد : إعغبء انُصٛذخ يٍ شخص أكثش يعشفخ إنٗ‬
    ‫شخص أقم خجشح إلٚضبح يٕاضٛع أٔ يٕاقف يذذدح‬
                                                                  ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                        ‫‪MASTER‬‬
                                                                  ‫‪AHMED REZEQ‬‬
                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                        Life-Skills Group



              How Is Coaching Different?

          Consulting is the providing of technical
          expertise to diagnose and resolve specific
          classes of complex issues.

          Coaching is the process of providing effective
          feedback to improve the performance of
          another such that they achieve their desired
          outcomes.

                                                                  POWERED BY
http://groups.google.com/group/life-skills                        MASTER
                                                                  AHMED REZEQ
                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                        ‫‪Life-Skills Group‬‬



                         ‫مُف َخريف اىرذسَة اإلششافٍ ؟‬

                           ‫اإلسخشبرة : رقذٚى خجشح فُٛخ نزشخٛص ٔدم‬
                               ‫يجًٕعبد يذذدح يٍ انًٕاضٛع انًعقذح‬

      ‫الخذرٍب اإلشزافٌ : عًهٛخ رقذٚى رغزٚخ يشرجعخ فعبنخ نزذسٍٛ‬
               ‫أداء اٜخش ثذٛث أَٓى ٚذققٌٕ دصبئهٓى انًشغٕثخ‬

                                                                  ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                        ‫‪MASTER‬‬
                                                                  ‫‪AHMED REZEQ‬‬
                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                        Life-Skills Group



                 Why Is Coaching Needed?
          You will continually be asked to do more with
          less.
          The success or failure of any company relies
          on the quality of performance of its people.
          The greatest resource for any company is in
          the knowledge, skills, and attitude of its
          people.
          The most effective way for adults to learn is
          within a context of immediate relevance and
          real-life application.
                                                                  POWERED BY
http://groups.google.com/group/life-skills                        MASTER
                                                                  AHMED REZEQ
                                                            ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                             ‫‪Life-Skills Group‬‬



                           ‫ىَارا ّحراج اىرذسَة اإلششافٍ ؟‬

                            ‫سٛغهت يُك ثبسزًشاس عًم انكثٛش ثأقم انقهٛم‬
                ‫َجبح أٔ فشم أ٘ ششكخ يشرجظ ثجٕدح أداء انعبيهٍٛ فٛٓب .‬
        ‫أْى انًصبدس انًٕجٕدح فٙ أ٘ ششكخ ْٗ يقذاس يب ًٚزهكّ انعبيهٍٛ‬
                                      ‫فٛٓب يٍ يعبسف ٔيٓبساد ٔسهٕكٛبد‬
        ‫أفضم انغشق انفعبنخ نزعهٛى انكجبس ْٙ انزعهًبد انزٙ رزى فٙ سٛبق‬
                   ‫دبنخ يب أٔ رزى يٍ خالل قٛبيٓى ثٓب فٙ دٛبرٓى انعًهٛخ .‬

                                                                       ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                             ‫‪MASTER‬‬
                                                                       ‫‪AHMED REZEQ‬‬
                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                        Life-Skills Group



                 Why Is Coaching Needed?
         The increasing demands and pressures on
         today’s businesses require greater
         performance from its managers and
         employees.
           – You will not get more time.
           – You will not get a bigger budget so you will not get
             more people.
           – You will not get a bigger budget so you will not get
             better people.
           – You will not get a bigger budget so you will not be
             able to run extensive trainings.
                                                                  POWERED BY
http://groups.google.com/group/life-skills                        MASTER
                                                                  AHMED REZEQ
                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                          ‫‪Life-Skills Group‬‬



                         ‫ىَارا ّحراج اىرذسَة اإلششافٍ ؟‬

    ‫اإلدزٛبجبد ٔانضغٕط انًززاٚذح فٙ عبنى األعًبل انٕٛو ٚزغهت‬
                              ‫أداء أفضم يٍ انًذساء ٔانًٕظفٍٛ‬
                                       ‫– نٍ رذصم عهٗ ٔقذ إضبفٙ‬
    ‫– نٍ رذصم عهٗ يٛزاَٛخ أكجش ٔثبنزبنٙ نٍ رذصم عهٗ عبيهٍٛ أكثش‬
   ‫– نٍ رذصم عهٗ يٛزاَٛخ أكجش ٔثبنزبنٙ نٍ رذصم عهٗ عبيهٍٛ أفضم‬
  ‫– نٍ رذصم عهٗ يٛزاَٛخ أكجش ٔثبنزبنٙ نٍ رسزغٛع إقبيخ دٔساد يكثفخ‬

                                                                  ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                        ‫‪MASTER‬‬
                                                                  ‫‪AHMED REZEQ‬‬
                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                        Life-Skills Group



                 Why Is Coaching Needed?

     The most effective way to become a high
       performance company with high performing
       people is to either:
                  a) get lucky, or
                  b) continually develop your people through
                       performance coaching


                                                                  POWERED BY
http://groups.google.com/group/life-skills                        MASTER
                                                                  AHMED REZEQ
                                                              ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                               ‫‪Life-Skills Group‬‬



                           ‫ىَارا ّحراج اىرذسَة اإلششافٍ ؟‬

       ‫أكثش عشٚقخ فعبنخ نزصجخ انششكخ عبنٛخ األداء ثٕاسغخ عبيهٍٛ‬
                                      ‫رٔ أداء عبنٗ ْٙ إيب :‬
                                       ‫1. أٌ ركٌٕ ششكخ يذظٕظخ !!!!!‬
                      ‫2. أٔ ثبإلسزًشاس فٙ رغٕٚش انعبيهٍٛ يٍ خالل انزذسٚت‬
                                                            ‫اإلششافٙ‬


                                                                         ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                               ‫‪MASTER‬‬
                                                                         ‫‪AHMED REZEQ‬‬
                                                        ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                         Life-Skills Group


                     What is Performance
                   Enhancement Coaching?

     Process-based                                     Performance
       Coaching                                        Enhancement
     (Content Free)                                      Coaching




                                                                   POWERED BY
http://groups.google.com/group/life-skills                         MASTER
                                                                   AHMED REZEQ
                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                        ‫‪Life-Skills Group‬‬




               ‫ٍا هى اىرذسَة اإلششافٍ ىرحسُِ األداء ؟‬


      ‫حذرٍب إشزافٌ مبنٌ‬                                ‫حذرٍب إشزافٌ‬
         ‫علي العملَت‬
                                                       ‫لخحسَن األداء‬
          ‫(حز المحخوى)‬




                                                                  ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                        ‫‪MASTER‬‬
                                                                  ‫‪AHMED REZEQ‬‬
                                                             ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                              Life-Skills Group




 The 3 Types of Performance Coaching

          Remedial
           – correction
                                                       Performance Standard
           – competency acquisition
          Maintenance
          Developmental
           – Optimising
           – Performance Enhancement
                                                                        POWERED BY
http://groups.google.com/group/life-skills                              MASTER
                                                                        AHMED REZEQ
                                                             ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                              ‫‪Life-Skills Group‬‬



       ‫األّىاع اىثالثح ىيرذسَة اإلششافٍ ىرحسُِ األداء‬
                                                               ‫عالجٌ‬
                                                           ‫– رصذٛذٙ‬
                                                       ‫– إكزسبة يٓبسح‬
                ‫معيار األداء‬
                                                              ‫وقبئٌ‬
                                                             ‫حطوٍزً‬
                                                       ‫– األداء األيثم‬
                                                       ‫– رذسٍٛ األداء‬
                                                                        ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                              ‫‪MASTER‬‬
                                                                        ‫‪AHMED REZEQ‬‬
                                                                             ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                              Life-Skills Group



                                       CHANGE MAP
                                                       INDIVIDUAL



                            PERSONALITY                         BEHAVIORAL

    INTERIOR                                                                      EXTERIOR


                               CULTURAL                             SOCIAL



                                          COMMUNAL OR COLLECTIVE
                                                                                        POWERED BY
http://groups.google.com/group/life-skills                                              MASTER
                                                                                        AHMED REZEQ
                                                                         ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                          ‫‪Life-Skills Group‬‬



                                     ‫خــاسعــــــح اىرـغـُـُـــش‬
                                                       ‫فشدٌ‬


                                    ‫اىشخصُح‬                     ‫اىسيىك‬

      ‫داخيٍ‬                                                                    ‫خاسجٍ‬

                                       ‫اىثقافح‬                 ‫اىَجرَغ‬



                                                       ‫جَاػٍ‬
                                                                                    ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                                          ‫‪MASTER‬‬
                                                                                    ‫‪AHMED REZEQ‬‬
                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                        Life-Skills Group


       THE COACHING AND MENTORING
                ROLE MAP
          Coach
          Teacher
          Advisor
          Confidant
          Mentor
          Sponsor

                                                                  POWERED BY
http://groups.google.com/group/life-skills                        MASTER
                                                                  AHMED REZEQ
                                                             ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                              ‫‪Life-Skills Group‬‬




         ‫اىرذسَة اإلششافٍ و ودوسهٌ فٍ اىْصح و اإلسشاد‬
                                                       ‫ٍذسب إششافٍ‬
                                                             ‫ٍذسط‬
                                                             ‫ٍششف‬
                                                           ‫اىَسرشاس‬
                                                              ‫ّاصح‬
                                                             ‫اىشاػٍ‬
                                                                        ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                              ‫‪MASTER‬‬
                                                                        ‫‪AHMED REZEQ‬‬
                                                                ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                 Life-Skills Group



                      COACHING ACTIVITIES

          Instructing                                  Assisting
          Communicating                                Collaborating
          Analyzing                                    Guiding
          Training                                     Motivating
          Facilitating                                 Nurturing
          Directing                                    Supporting
          Delegating
                                                                           POWERED BY
http://groups.google.com/group/life-skills                                 MASTER
                                                                           AHMED REZEQ
                                                           ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                            ‫‪Life-Skills Group‬‬



                  ‫ٍا َرٌ اىقُاً ته أثْاء اىرذسَة اإلششافٍ‬
                                 ‫رٛع١ٗ ا٤ٚاِش‬                ‫اٌّغبػذح‬
                                      ‫االرقبي‬                  ‫اٌزؼبْٚ‬
                                       ‫اٌزؾٍ١ً‬                 ‫اٌزٛع١ٗ‬
                                      ‫اٌزذس٠ت‬                  ‫اٌزؾف١ض‬
                                      ‫اٌزغٙ١ً‬                   ‫اٌزشث١خ‬
                                       ‫اٌزٛع١ٗ‬         ‫اٌذػُ ٚاٌّغبٔذح‬
                                     ‫اٌزفٛ٠ل‬
                                                                      ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                            ‫‪MASTER‬‬
                                                                      ‫‪AHMED REZEQ‬‬
                                                                  ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                   Life-Skills Group




    EFFECTIVE COACH CHARACTERISTICS
          Excellent                                    Enthusiasm
          communications                               Ability to organize
          skills – verbal and                          Flexibility
          written
                                                       Receptivity to
          Excellent listening                          feedback
          skills
                                                       Nurturing disposition
          Compassion
          Technical proficiency

                                                                             POWERED BY
http://groups.google.com/group/life-skills                                   MASTER
                                                                             AHMED REZEQ
                                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                        ‫‪Life-Skills Group‬‬



                        ‫خصائص اىَذسب اإلششافٍ اىفؼاه‬

     ‫ِٙبساد ارقبٌ١خ سائؼخ ِىزٛثخ‬                                            ‫اٌؾّبط‬
                           ‫ٍِٚفٛظخ‬                              ‫اٌمذسح ػٍٝ اٌزٕظ١ُ‬
             ‫ِٙبساد اعزّبع سائؼخ‬                                            ‫اٌّشٚٔخ‬
                   ‫اٌؾفمخ ٚاٌشؽّخ‬                      ‫عشػخ اٌزٍمٟ ٌٍزغز٠خ اٌشاعؼخ‬
                     ‫اٌجشاػخ اٌزمٕ١خ‬                             ‫اٌزشر١جبد اٌزشثٛ٠خ‬


                                                                                  ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                                        ‫‪MASTER‬‬
                                                                                  ‫‪AHMED REZEQ‬‬
                                                          ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                           Life-Skills Group


     THE COACHING PROCESS MODEL
                                   From Robert W. Lucas
       Establish goals
       Collect performance data
       Analyze performance
       Review and modify performance goals as
       needed
       Identify developmental resources and
       assignments
       Develop an action plan
       Implement strategies
       Evaluate performance
                                                                     POWERED BY
http://groups.google.com/group/life-skills                           MASTER
                                                                     AHMED REZEQ
                                                                             ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                              ‫‪Life-Skills Group‬‬


                             ‫َّىرج ػَيُح اىرذسَة اإلششافٍ‬
                                           ‫ٍِ خثشج سوتشخ ىىماط‬
                                                                         ‫ؽذد ا٤٘ذاف‬
                                                                    ‫اعّغ ث١بٔبد ا٤داء‬
                                                                            ‫ؽًٍ ا٤داء‬
                                                            ‫ء‬     ‫َ‬       ‫ذْ‬
                                              ‫ساعغْ ٚػ ّي أ٘ذاف ا٤دا ِ ؽغت اٌؾبعخ‬
                                                                          ‫س‬
                                                ‫ؽذد ِقبد َاٌزيٛ٠ش ٚاٌّٙبََ اٌّيٍٛثخ‬
                                                                 ‫لُ ثزيٛ٠ش خيخَ ػًّ‬
                                                        ‫ىجك االعزشار١غ١بد ٚاٌخيو‬
                                                                                   ‫ّْ‬
                                                                             ‫ل١ُ ا٤داء‬
                                                                                        ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                                              ‫‪MASTER‬‬
                                                                                        ‫‪AHMED REZEQ‬‬
                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                        Life-Skills Group



                    THE ART OF COACHING

     A coach must:
       Know what correct of ideal performance is
       Know what the effect of environmental variables is
       Be able to contrast the present actual performance and
       ideal performance
       Determine where the divergence first begins to occur
       Know what is necessary to correct the divergence
       Know how to communicate this so the change occurs
       Vary his or her behavior until the correct response occurs.



                                                                  POWERED BY
http://groups.google.com/group/life-skills                        MASTER
                                                                  AHMED REZEQ
                                                                   ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                    ‫‪Life-Skills Group‬‬



                                   ‫أهذاف اىرذسَة اإلششافٍ‬

                                 ‫اىَذسب اإلششافٍ َجة أُ َنىُ قادسا ػيً :‬
                                  ‫ِؼشفخ ا٤داء اٌّضبٌٟ ثؾىً وبًِ ٚفؾ١ؼ .‬
                                                 ‫ِؼشفخ رأص١ش اٌّزغ١شاد اٌج١ئ١خ‬
                                    ‫ِمبسٔخ ا٤داء اٌفؼٍٟ اٌؾبٌٟ ٚا٤داء اٌّضبٌٟ‬
                                             ‫وؾف أ٠ٓ ثذأ أٚي أؾشاف ٌٍؾذس‬
                        ‫رّ١١ض أُ٘ ِب ٠غت اٌم١بَ ثٗ ِٓ أعً رقؾ١ؼ االٔؾشاف‬
                        ‫ٚفً خ١ٛه ا٤ِٛس ثؼنٙب ثجؼل ٌىٟ ٠ؾقً اٌزغ١١ش‬
                                ‫رؼذ٠ً اٌغٍٛو١بد ؽزٝ ٠زُ أؽذاس اٌشد اٌّيٍٛة‬
                                                                              ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                                    ‫‪MASTER‬‬
                                                                              ‫‪AHMED REZEQ‬‬
                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                        Life-Skills Group




            COACHING ( From Frederic Hudson)
          Establish the coach client relationship
          Formulate a coaching agreement
          Move from a problem orientation to a vision
          orientation
          Construct a change scenario
          Resist resistance
          Challenge, probe, confront
          Coach the new scenario while deepening the
          relationship
          Conclude the formal relationship; begin
          follow-up coaching
                                                                  POWERED BY
http://groups.google.com/group/life-skills                        MASTER
                                                                  AHMED REZEQ
                                                               ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                ‫‪Life-Skills Group‬‬




        ‫خغىاخ اىرذسَة اإلششافٍ ( ٍِ خثشج فشدسَل هادسىُ (‬
                                                               ‫خ‬
                            ‫َعظ اٌؼالل َ ث١ٓ اٌّذسة ا٦ؽشافٟ ٚاٌؼّ١ً .‬ ‫أّ ْ‬
                                    ‫لُ ثق١بغخ ارفبل١خ اٌزذس٠ت ا٦ؽشافٟ .‬
                 ‫رؾٛي ِٓ اٌزٛع١ٗ ٌؾً اٌّؾىالد ئٌٝ اٌزٛع١ٗ ٔؾٛ اٌٛفٛي‬
                                                                   ‫ٌٍشؤ٠خ .‬
                                            ‫أٔؾئ ع١ٕبس٠ٛ ػٍّ١خ اٌزغ١١ش .‬
                                                     ‫لبَٚ ِمبِٚخ اٌزغ١١ش .‬
                                                       ‫رؾذٞ، ؽمك ، ٚاعٗ‬
                                ‫خ‬                    ‫َ‬                ‫ّ ْ‬
                                ‫دسة اٌغ١ٕبس٠ٛ اٌغذ٠ذ أصٕبء رؼّ١ك اٌؼالل َ‬
                                               ‫خ ْ‬           ‫َ‬
                    ‫اعزٕزظْ اٌؼاللخ اٌشعّ١ َ ئثذأ ثّزبثؼخ اٌزذس٠ت ا٦ؽشافٟ‬
                                                                          ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                                ‫‪MASTER‬‬
                                                                          ‫‪AHMED REZEQ‬‬
                                                                   ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                    Life-Skills Group



             LEARNING HOW TO COACH
            Set the frame                              Tell them what they did
            Show or demonstrate                        well
            Clarify if necessary                       Tell them how they
            Let them do it                             could improve
            Monitor their                              Let them do it again
            performance                                Calibrate
            Four types of feedback                     Repeat process
           1.     Silence                              Ask questions to test
           2.     Criticism                            their understanding
           3.     Advice
           4.     Reinforcement

                                                                              POWERED BY
http://groups.google.com/group/life-skills                                    MASTER
                                                                              AHMED REZEQ
                                                                         ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                           ‫‪Life-Skills Group‬‬


                              ‫مُف ذقىً َاىرذسَة اإلششافٍ‬
                ‫أخجشُْ٘ ػّب لبِٛا ثٗ ثؾىً ع١ ٍ‬
                ‫ّذ‬                                                         ‫مغ ا٦ىبس‬
                    ‫٠ غ‬
                 ‫أخجشُْ٘ و١ف ٠ّىٓ أْ َزؾ ّٕٛا‬                            ‫أ‬
                                                                 ‫لُ ثبٌؼشك َٚ اٌذ٠ّٛ‬
                          ‫دػُْٙ ٠مِْٛٛ ثٗ صبٔ١خ‬               ‫ٚمؼْ ئرا وبْ مشٚس٠ِب‬ ‫ّ‬
                                    ‫ػب٠ش ا٤داء‬                        ‫دػُْٙ ٠مِْٛٛ ثٗ‬
                                     ‫أػذ اٌؼٍّ١خ‬                          ‫سالتْ أداءُ٘‬
             ‫ئعأٌُٙ ثؼل ا٤عئٍخ الخزجبس فُّٙٙ‬           ‫أسثؼخ أٔٛاعِ ِٓ اٌزغز٠خ اٌشاعؼخ‬
                                                                      ‫‪ o‬اٌقّذ‬
                                                                          ‫‪ o‬إٌمذ‬
                                                                     ‫‪ o‬إٌق١ؾخ‬
                                                                       ‫‪ o‬اٌزؼض٠ض‬

                                                                                    ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                                          ‫‪MASTER‬‬
                                                                                    ‫‪AHMED REZEQ‬‬
                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                        Life-Skills Group



                          STEPS IN COACHING

     1. Get agreement that a problem exists
     2. Mutually discuss alternative solutions
     3. Mutually agree on steps to be taken to
        solve problem
     4. Follow up to measure results
     5. Reinforce any achievement when it
        occurs

                                                                  POWERED BY
http://groups.google.com/group/life-skills                        MASTER
                                                                  AHMED REZEQ
                                                                             ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                               ‫‪Life-Skills Group‬‬



                                   ‫خغىاخ اىرذسَة اإلششافٍ‬

                                                 ‫1. اؽقً ػٍٝ ِٛافمخ ثأْ اٌّؾىٍخ ِٛعٛدح‬
                                                       ‫2. رجبدي إٌمبػ ؽٛي اٌؾٍٛي اٌجذ٠ٍخ‬
                        ‫3. رجبدي االرفبق ؽٛي اٌخيٛاد اٌزٟ عزإخز ٌؾًَ اٌّؾىٍخ‬
                                                              ‫4. لُ ثبٌّزبثؼخ ٌم١بط اٌ َزبئِ ِ‬
                                                              ‫ٕ ظ‬
                                                          ‫5. ػ ّصْ أٞ ئٔغبص ػٕذِب ٠زؾمك‬
                                                                            ‫ض ّ‬


                                                                                        ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                                              ‫‪MASTER‬‬
                                                                                        ‫‪AHMED REZEQ‬‬
                                                                  ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                   ‫‪Life-Skills Group‬‬



      ‫(خغىاخ فٍ اىرذسَة اإلششافٍ – عشَقح أخشي )‬
                  ‫خ‬
                  ‫ؽذد اٌزؾذٞ اٌزٞ رٛاعٙٗ ٚفِف إٌز١غخَ اٌّيٍٛث َ‬
                                     ‫ْ‬                                           ‫1.‬
                                  ‫اػًّ ػقفب رٕ٘١ب ٌ٥ٚعٗ اٌّؾزٍّ َ‬
                                  ‫خ‬                                              ‫2.‬
                                                      ‫ى ّس خيخ ػًّ‬
                                                             ‫َ‬      ‫ْٛ‬           ‫3.‬
                                               ‫ؽذد اٌّٛاػ١ذ إٌٙبئ١خ‬             ‫4.‬
                                                ‫أَعظ اٌّؼب٠١ َ ٌٍزم١١ ِ‬
                                                ‫ُ‬        ‫ش‬          ‫ّ ْ‬          ‫5.‬
                                                            ‫ع ًّ اٌزٕف١ز‬
                                                                     ‫ْٙ‬          ‫6.‬
                                                                      ‫ربثغْ‬      ‫7.‬
                                                                             ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                                   ‫‪MASTER‬‬
                                                                             ‫‪AHMED REZEQ‬‬
                                                              ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                               Life-Skills Group


                        CHARACTERISTICS OF
                       SUCCESSFUL COACHES
          Positive                                     Knowledgeable
          Enthusiastic                                 Observant
          Supportive                                   Respectful
          Trusting                                     Patient
          Focused                                      Clear
          Goal-Oriented                                Assertive
                                                                         POWERED BY
http://groups.google.com/group/life-skills                               MASTER
                                                                         AHMED REZEQ
                                                        ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                         ‫‪Life-Skills Group‬‬



                        ‫شخصُح اىَذسب اإلششافٍ اىْاجح‬

                               ‫ٚاعغ ا٦ ّالع‬
                                  ‫ى‬                       ‫ئ٠غبثٟ‬
                                       ‫ٍِزضَ‬             ‫ِزؾّظ‬
                                      ‫ُؾزشَ‬‫ِ‬              ‫ِغبػذ‬
                                    ‫ِزٛامغ‬                  ‫ز‬
                                                         ‫ا٦ئ ِّبْ‬
                                     ‫ٚامؼ‬                   ‫ِ َو‬
                                                           ‫ُش َّض‬
                                       ‫ؽبصَ‬            ‫ِٛعٗ ٘ذف‬
                                                                   ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                         ‫‪MASTER‬‬
                                                                   ‫‪AHMED REZEQ‬‬
                                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                        Life-Skills Group



                    COACHING PRINCIPLES
 •   The   Principle         of    getting started – it doesn’t matter where you start
 •   The   Principle         of    control – you can’t control anybody
 •   The   Principle         of    decisions – make them promptly
 •   The   Principle         of    time – don’t waste it
 •   The   Principle         of    questions – ask lots of them
 •   The   Principle         of    mistakes – everyone makes them
 •   The   Principle         of    anger – feel it, but don’t act on it
 •   The   Principle         of    objectivity – there is no such thing
 •   The   Principle         of    generalization – be specific
 •   The   Principle         of    small stuff – don’t sweat it
 •   The   Principle         of    fear – face it
 •   The   Principle         of    role modeling – coach by example
 •   The   Principle         of    life – you need one
                                                                                  POWERED BY
http://groups.google.com/group/life-skills                                        MASTER
                                                                                  AHMED REZEQ
                                                                                  ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                                    ‫‪Life-Skills Group‬‬



                                    ‫ٍثادئ اىرذسَة اإلششافٍ‬
                                                                  ‫مبذأ البذاٍت - ال ٚٓى يٍ أٍٚ رجذأ‬   ‫•‬
                                        ‫مبذأ السَطز ِ - أَذ ال َسزغٛ ُ ان َٛ َ َح عهٗ أ٘ شخص‬
                                                          ‫ع س ْغش‬         ‫ر‬           ‫ة‬               ‫•‬
                                                                ‫مبذأ القزارا ِ - قى ثّ ثشكم فٕس٘‬
                                                                                     ‫ث‬                ‫•‬
                                                                             ‫مبذأ الوق ِ - ال رٓذسِ‬
                                                                                         ‫ج‬            ‫•‬
                                                                    ‫مبذأ األسئل ِ - أكثش يٍ األسئهخ‬
                                                                                        ‫ت‬             ‫•‬
                                                               ‫مبذأ األخطب ِ - ك ّ شخص ٚشركجٓب‬
                                                                                ‫ء ُم‬                  ‫•‬
                                            ‫مبذأ الغض ِ - اشعش ثّ ٔنكٍ ، نكٍ ال رزص ّ ُ أثُبءِ‬
                                                   ‫شف‬                                   ‫ب‬             ‫•‬
                                                              ‫مبذأ الموضوعَ ِ - ال ٕٚجذ نّ يثٛم‬
                                                                                  ‫ت‬                   ‫•‬
                                                                          ‫مبذأ الخعمَ ِ - كٍ يذذدا‬
                                                                                        ‫م‬             ‫•‬
                                               ‫مبذأ األمور البسَ ِت - ال رضخًٓب ٔ ال رُشغم ٚٓب‬
                                                                                ‫ط‬                     ‫•‬
                                                                              ‫مبذأ الخو ِ - ٔاجّٓ‬
                                                                                        ‫ف‬             ‫•‬
                                                              ‫مبذأ قوانَن النمذجت - دسة ثبنًثب ِ‬
                                                              ‫ل‬                                       ‫•‬
          ‫مبذأ الحَب ِ - َذزب ُ إنٗ دٛبرك ( عٛش دٛبرك انخبصخ ٔال رخهظ ثٍٛ ٔقذ انعًم ٔٔقذ انذٛبح )‬
                                                                               ‫ة ر ج‬                  ‫•‬
                                                                                             ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                                                   ‫‪MASTER‬‬
                                                                                             ‫‪AHMED REZEQ‬‬
                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                        Life-Skills Group



                   COACHING LAND MINES
     Don’t just do it to be doing it
     Don’t mistake activity for productivity and results
     Keep it relevant
     Handle anxiety before it handles you
     Avoid fear at all costs
     Understand why people resist change
     Make sure that people really understand your
      communications
     Avoid one way communications and interrogation
     Resist the urge to personally fix all problems

                                                                  POWERED BY
http://groups.google.com/group/life-skills                        MASTER
                                                                  AHMED REZEQ
                                                                             ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                              ‫‪Life-Skills Group‬‬



                                    ‫أفخاخ اىرذسَة اإلششافٍ‬
                                                          ‫ال رمُ ثٗ فمو ِٓ أعً اٌم١بَ ثٗ‬         ‫‪o‬‬
                   ‫ال َخيئ فٟ وْٛ أٞ ٔؾبه ٘ٛ ِٓ أعً سفغ ِؼذ ِ ا٦ٔزبط ٚاٌ َزب ِ ِ‬
                   ‫ٕ ئظ‬               ‫ي‬                                         ‫ْ‬      ‫ر‬         ‫‪o‬‬
                                                                 ‫أث ِٗ رٚ فٍخ ثبٌّٛمٛع‬    ‫م‬      ‫‪o‬‬
                                                  ‫ع١يش ػٍٝ اٌمٍك لجً أْ ٠غ١يش ػٍ١ه‬               ‫‪o‬‬
                                                                   ‫رغٕتْ اٌخَْٛف ثأٞ صّٓ‬‫ّ‬        ‫‪o‬‬
                                                      ‫ئفُْٙ ِّبرا ٠مِْٛٛ ثّمبِٚخ اٌزغ١١ش‬
                                                                                    ‫ٌ‬            ‫‪o‬‬
                                          ‫رأ ّذْ ثأ ّ إٌبطِ ؽمب ٠فَّْْٙٛ ِب رش٠ذ ئ٠قبٌٗ ٌُٙ‬
                                                                     ‫َ‬            ‫و ْ‬            ‫‪o‬‬
                                    ‫ة‬
                                    ‫رغٕت االرقبالد أؽبد٠خ اٌغبٔت ٚأعٍٛة االعزغٛا ِ‬               ‫‪o‬‬
                                          ‫لبَْٚ اٌذافغ ٌّؾبٌٚخ وً ؽً ُ ّ اٌّؾبوً ثٕفغه‬
                                                         ‫وً‬                                      ‫‪o‬‬

                                                                                        ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                                              ‫‪MASTER‬‬
                                                                                        ‫‪AHMED REZEQ‬‬
                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                         Life-Skills Group



           HOW TO GUARANTEE FAILURE
                            From Ferdinand F. Fournies
          Don’t get the participants involved, just talk at them
          Don’t give specific feedback; talk in generalities
          Concentrate on attitude, rather than behavior
          Assume that the participant understands that a problem
          exists
          Assume the participant knows what needs to be done to
          solve the problem
          Don’t follow up to insure that the agreed upon action is
          taken
          Don’t acknowledge or praise when the problem is corrected



                                                                  POWERED BY
http://groups.google.com/group/life-skills                        MASTER
                                                                  AHMED REZEQ
                                                                           ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                             ‫‪Life-Skills Group‬‬


                                           ‫مُف ذضَِ اىفشو‬
                                           ‫ِٓ خجشح ف١شد٠ٕبٔذ فٛسٔ١ض‬

                          ‫ال رذع اٌّؾبسو١ٓ ِٕؾغٍ١ٓ ، فمو اعزّش فٟ اٌزؾذس ئٌ١ُٙ‬
                                         ‫ٍ‬
                       ‫ال َؼيٟ ٌٍّؾبسن رغز٠خ ساعؼخ ِؾذدح ثً رىُّ فٟ اٌؼِّٛ١بد‬      ‫ر‬
                                    ‫سوض ػٍٝ اٌّٛلف ، ثذالً ِِٓ اٌزشو١ض ػٍٝ اٌغٍٛن‬
                                                               ‫َ‬          ‫ْ‬
                                        ‫ئفزشك ثأ ّ اٌّؾبسن ٠فُْٙ أْ اٌّؾىٍخ ِٛعٛدح‬
                      ‫خ‬        ‫ؾً‬                         ‫ف‬
                      ‫ئفزشكْ ثأْ اٌّؾبسنَ ٠َؼْش ُ ِب ٘ٛ ِيٍٛة ػٍّٗ ٌ َ ّ اٌّؾىٍ ِ‬
                                                                                   ‫ر‬
                                      ‫ال ُزبثغ ٌٍزأوذ ِٓ اْ اٌؼًّ اٌّزفك ػٍ١ٗ رُ رٕف١زٖ‬
                                           ‫الرؼزشف ثأغبصٖ أٚ رّذؽٗ ئرا فؾؼ خيأٖ‬

                                                                                      ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                                            ‫‪MASTER‬‬
                                                                                      ‫‪AHMED REZEQ‬‬
                                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                        Life-Skills Group

            WHY PEOPLE DON’T DO WHAT
            THEY ARE SUPPOSED TO DO
                                   From Ferdinand F. Fournies
      They don’t know what they                        There is no positive consequence
      are supposed to do                               to them for doing it
      They don’t know how to do it                     There is no negative consequence
                                                       to them for not doing it
      They think that they are doing
      it right – lack of feedback                      Personal limits – incapacity
      There are obstacles beyond                       Personal problems
      their control                                    Fear – they anticipate future
      They think it will not work                      negative consequences
      They think their way is better                   No one could do it
      They think something is more
      important - priorities
                                                                                  POWERED BY
http://groups.google.com/group/life-skills                                        MASTER
                                                                                  AHMED REZEQ
                                                                                   ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                                     ‫‪Life-Skills Group‬‬


        ‫ىَارا ال َقىً اىْاط تَا هى ٍغيىب ٍْهٌ اىقُاً ته ؟‬
                                           ‫ِٓ خجشح ف١شد٠ٕبٔذ فٛسٔ١ض‬
‫ٌ١ظ ٕ٘بن آصبس ئ٠غبث١خ ػٍ١ُٙ ٌٍم١بَ ثٙب‬                                                    ‫ْ‬
                                                       ‫ال ٠َؼْشفٛ َ ِب ٘ٛ ِيٍٛة ُِٕٙ ٌٍم١بَ ثٗ‬
‫ٌ١ظ ٕ٘بن آصبس عٍج١خ ػٍ١ُٙ ٌؼذَ اٌم١بَ‬                                                   ‫َ‬
                                                                    ‫ال ٠َؼْشفْٛ وَ١فَ ٠مِْٛٛ ثٗ‬
    ‫ثٙباٌؾذٚد اٌؾخق١خ - فٟ اٌمذساد‬                                         ‫ٔ‬            ‫ٔ‬
                                                        ‫٠َؼزمذَْٚ ثأ ُّٙ ٠َؼٍّْٛ َٗ ثؾىً فؾ١ؼ -‬
                      ‫اٌّؾبوً اٌؾخق١خ‬                                        ‫لٍخ اٌزغز٠خ اٌشاعؼخ‬
 ‫خ‬                ‫ل ْ ظ‬
 ‫اٌخٛف ٠َزٛ ّؼٛ َ ٔزبئ َ عٍج١خَ ِغزمجٍ١ َ‬                         ‫ٕ٘بن ػمجبد ِب ثؼذ ع١يشرُِٙ‬
                              ‫٠ ٓ‬
                ‫ال أؽذ ُّْىِ ُ أَْْ ٠مَٛ ثٙب‬                             ‫ً‬              ‫ٔ‬
                                                                         ‫٠َؼزمذَْٚ ثأ ّٙب ٌَْٓ ٠َؼّْ َ‬
                                                              ‫٠ؼزمذْٚ أْ ىش٠مَزُٙ ٟ٘ ا٤فن ُ‬
                                                              ‫ً‬
                                                          ‫٠ؼزمذْٚ ثأْ ٕ٘بن أؽ١بء أخشٜ أوضش‬
                                                                                  ‫أّ٘١خ - أٌٚٛ٠بد‬
                                                                                              ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                                                    ‫‪MASTER‬‬
                                                                                              ‫‪AHMED REZEQ‬‬
                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                        Life-Skills Group



     NINE DEADLY COACHING ERRORS
  1.       Failing to communicate effectively
  2.       Playing games
  3.       Playing favorites
  4.       Getting involved with personal problems
  5.       Becoming personally involved
  6.       Ignoring performance gaps
  7.       Treating participants unfairly
  8.       Failing to build a sound foundation
  9.       Displaying a lackadaisical attitude
                                                                  POWERED BY
http://groups.google.com/group/life-skills                        MASTER
                                                                  AHMED REZEQ
                                                                                 ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                                   ‫‪Life-Skills Group‬‬



                  ‫ذسغ أخغاء قاذيح فٍ اىرذسَة اإلششافٍ‬
                                                               ‫اٌفؾً فٟ اٌزٛافً ثؾىً فؼبي‬          ‫1.‬
                                                                                        ‫اٌٍؼت‬      ‫2.‬
                                                                             ‫اٌٍؼت اٌّفنٍخ .‬       ‫3.‬
                                                       ‫اال٘زّبَ ثب٤ِٛس ٚ اٌّؾبوً اٌؾخق١خ .‬         ‫4.‬
                                                                 ‫اٌٛلٛع فٟ ِضاٌك ؽخق١خ .‬           ‫5.‬
                                                                       ‫رغبً٘ صغشاد ا٤داء .‬         ‫6.‬
                                                       ‫ػذَ اٌؼذي أصٕبء اٌزؼبًِ ِغ اٌّؾبسو١ٓ .‬      ‫7.‬
                                                                   ‫اٌفؾً فٟ ثٕبء أعظ عٍ١ّخ‬         ‫8.‬
                                                                        ‫ئظٙبس عٍٛن ِزىبعً‬          ‫9.‬
                                                                                            ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                                                  ‫‪MASTER‬‬
                                                                                            ‫‪AHMED REZEQ‬‬
                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                        Life-Skills Group




          ASSESSMENT
        AND DEVELOPMENT


                                                                  POWERED BY
http://groups.google.com/group/life-skills                        MASTER
                                                                  AHMED REZEQ
                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                        Life-Skills Group




                ‫اٌزم١١ُ ٚاٌزيٛ٠ش‬
                                                                  POWERED BY
http://groups.google.com/group/life-skills                        MASTER
                                                                  AHMED REZEQ
                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                        Life-Skills Group




                    AREAS FOR COACHING

           Technical
           Interpersonal
           Operational
           Administrative

                                                                  POWERED BY
http://groups.google.com/group/life-skills                        MASTER
                                                                  AHMED REZEQ
                                                            ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                             ‫‪Life-Skills Group‬‬




                                  ‫ٍجاالخ اىرذسَة اإلششافٍ‬

                                                       ‫‪ ‬رمٕٟ - فٕٟ‬
                                                         ‫‪ ‬ؽخقٟ‬
                                                           ‫‪ ‬رٕف١زٞ‬
                                                           ‫‪ ‬ئداسٞ‬

                                                                       ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                             ‫‪MASTER‬‬
                                                                       ‫‪AHMED REZEQ‬‬
                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                        Life-Skills Group



     TECHNICAL SKILLS AND KNOWLEDGE
   Technical knowledge in areas other than
   specialization
   Materials technology




                                                                  POWERED BY
http://groups.google.com/group/life-skills                        MASTER
                                                                  AHMED REZEQ
                                                                           ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                             ‫‪Life-Skills Group‬‬



                                ‫اىَؼاسف واىَهاساخ اىرقُْح‬

                                              ‫اٌّؼشفخ اٌزمٕ١خ فٟ ِغبالد أخشٜ غ١ش اٌزخقـ‬
                                                     ‫رىٌٕٛٛع١ب اٌّٛاد ٚا٤دٚاد اٌّغزخذِخ‬




                                                                                      ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                                            ‫‪MASTER‬‬
                                                                                      ‫‪AHMED REZEQ‬‬
                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                        Life-Skills Group




                  INTERPERSONAL SKILLS

•Communication – written, verbal, graphic, and listening
•Behavioral skills – working with others
•Adaptability and flexibility
•Leadership skills



                                                                  POWERED BY
http://groups.google.com/group/life-skills                        MASTER
                                                                  AHMED REZEQ
                                                                  ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                    ‫‪Life-Skills Group‬‬




                                          ‫اىَهاساخ اىشخصُح‬
       ‫خي١خ ، ؽفٙ١خ ، ٚاٌشعَٛ اٌج١بٔ١خ ، ٚاالعزّبع )‬      ‫• ِٙبساد االرقبي (‬
                                       ‫• اٌّٙبساد اٌغٍٛو١خ -- اٌؼًّ ِغ ا٢خش٠ٓ‬
                                                            ‫• اٌزى١ف ٚاٌّشٚٔخ‬
                                                              ‫• ِٙبساد اٌم١بدح‬


                                                                             ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                                   ‫‪MASTER‬‬
                                                                             ‫‪AHMED REZEQ‬‬
                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                        Life-Skills Group



                      OPERATIONAL SKILLS

          Working within the organizations infrastructure – knowing
          how to work within it
          Understanding engineering policies and procedures –
          systems for making proposals, approval process, etc.
          Knowing the limits of authority – financial, technical,
          commitments
          Applying appropriate decision processes – financial,
          technical, etc.
          Preparing and using project control documents
          Following engineering documentation procedures



                                                                  POWERED BY
http://groups.google.com/group/life-skills                        MASTER
                                                                  AHMED REZEQ
                                                                               ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                                ‫‪Life-Skills Group‬‬



                                           ‫اىَهاساخ اىرْفُزَح‬

                 ‫‪ ‬اٌؼًّ فٟ ئىبس اٌجٕ١خ اٌزؾز١خ ٌٍّٕظّبد -- ِؼشفخ و١ف١خ اٌؼًّ داخٍٙب‬
 ‫‪ٌ ‬فُٙ اٌفٕٟ ٌٍغ١بعبد ٚاالعشاءاد - ٔظُ ٌزمذ٠ُ ِمزشؽبد ، ػٍّ١خ اٌّٛافمخ ، اٌخ.‬
                                            ‫‪ِ ‬ؼشفخ ؽذٚد اٌغٍيخ -- اٌّبٌ١خ ٚاٌزمٕ١خ ٚاالٌزضاِبد‬
                            ‫‪ ‬ريج١ك ػٍّ١بد ارخبر اٌمشاس إٌّبعت -- اٌّبٌ١خ ٚاٌزمٕ١خ ، ئٌخ.‬
                                               ‫‪ ‬ئػذاد ٚاعزخذاَ ٚصبئك اٌغ١يشح ػٍٝ اٌّؾشٚع .‬
                                                             ‫‪ ‬اٌّزبثؼخ اٌفٕ١خ ٦عشاءاد اٌزٛص١ك‬

                                                                                          ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                                                ‫‪MASTER‬‬
                                                                                          ‫‪AHMED REZEQ‬‬
                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                        Life-Skills Group



     ADMINISTRATIVE SKILLS INCLUDE
          All of the forms required by the
          organization
          Legal ramifications of decisions that
          engineers make
          Commitments made in the name of the
          organization
          Safety issues of all types
          Environmental issues
                                                                  POWERED BY
http://groups.google.com/group/life-skills                        MASTER
                                                                  AHMED REZEQ
                                                              ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                               ‫‪Life-Skills Group‬‬



                              ‫اىَهاساخ اإلداسَح وذرضَِ :‬

                               ‫وبفخ االعزّبساد اٌّيٍٛثخ ِٓ لجً إٌّظّخ‬
                        ‫اٌزذاػ١بد اٌمبٔٛٔ١خ ٌٍمشاساد اٌزٟ رّذ ِٓ اٌفٕ١١ٓ‬
                                   ‫االٌزضاِبد اٌزٟ رّذ رؾذ اعُ إٌّظّخ‬
                                  ‫اٌمنب٠ب اٌّزؼٍمخ ثبٌغالِخ ثغّ١غ أٔٛاػٙب‬
                                                              ‫لنب٠ب ث١ئ١خ‬

                                                                         ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                               ‫‪MASTER‬‬
                                                                         ‫‪AHMED REZEQ‬‬
                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                        Life-Skills Group



                   THE SIX SERMONS ARE:
 1. Offer power and control
 2. Threaten power and control
 3. Offer support and friendship
 4. Exclude and ostracize
 5. Support them in the task they are working on
 6. Stop or disrupt their accomplishments

 Make absolutely sure that you match their pattern.

                                                                  POWERED BY
http://groups.google.com/group/life-skills                        MASTER
                                                                  AHMED REZEQ
                                                                            ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                              ‫‪Life-Skills Group‬‬



                       ‫اىخغة اىسد ( ٍرً ذرحذز إىُهٌ )‬
                                                     ‫1.رظٙش َّح ٚاٌغ١يشح‬
                                                                ‫اٌمٛ‬
                                                ‫2.رٙ ّد ا٤لٛ٠بء ٚاٌّغ١يش٠ٓ‬
                                                                     ‫ذْ‬
                                                    ‫3.رمذ٠ُ اٌذػُ ٚ اٌقذالخ‬
                                              ‫4.االعزضٕبء ٚا٦لقبء ٚا٦ثؼبد‬
                                        ‫5.دػُّْٙ فٟ اٌّٙ ّخ اٌزٟ ٠مِْٛٛ ثٙب‬
                                                        ‫ِّ‬
                                                ‫6. ٚلف أٚ رؼي١ً ئٔغبصارُٙ‬

                                                                  ‫َ‬
                                                ‫وٓ ِزأوذا رّبِب ثأْٔه ريبثك ىش٠مزُٙ.‬
                                                                                       ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                                             ‫‪MASTER‬‬
                                                                                       ‫‪AHMED REZEQ‬‬
                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                        Life-Skills Group




                              FEEDBACK
                          THE BREAKFAST OF
                             CHAMPIONS
          Feedback is information that flows
          between people that has to do with their
          interactions in the here and now



                                                                  POWERED BY
http://groups.google.com/group/life-skills                        MASTER
                                                                  AHMED REZEQ
                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                        ‫‪Life-Skills Group‬‬




                         ‫اىرغزَح اىشاجؼح ( إفغاس األتغاه )‬

         ‫اٌزغز٠خ اٌشاعؼخ ٟ٘ رٍه اٌّؼٍِٛبد اٌزٟ رزذفك ث١ٓ إٌبط‬
             ‫ٚراد اٌؼاللخ الرّبَ اٌزفبػً ث١ُٕٙ فٟ اٌّىبْ ٚاٌضِبْ‬
                                                         ‫اٌّؾذد .‬



                                                                  ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                        ‫‪MASTER‬‬
                                                                  ‫‪AHMED REZEQ‬‬
                                                                  ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                   Life-Skills Group



            RESPONSES TO FEEDBACK
                 POSITIVE                                    NEGATIVE
           Listen Carefully                            Argue      Distort
          Acknowledge                                  Ignore     Fight
          Clarify                                      Deny       Surrender
          Check                                        Explain    Forget
          Evaluate                                     Justify
          Incorporate                                  Excuse
          Observe Further                              Project
                                                       Resist
                                                       Defend




                                                                             POWERED BY
http://groups.google.com/group/life-skills                                   MASTER
                                                                             AHMED REZEQ
                                                              ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                               ‫‪Life-Skills Group‬‬



                                  ‫االسرجاتح ىيرغزَح اىشاجؼح‬
                           ‫سلبَت‬                          ‫إٍجببَت‬
               ‫ؽ ّف‬
                  ‫ش‬                            ‫عبدي‬           ‫االعزّبع ثزّؼٓ‬
               ‫ؽبسة‬                            ‫أًّ٘‬                  ‫اػزشف‬
              ‫اعزغٍُ‬                            ‫أٔىش‬                ‫اعزٛمؼ‬
         ‫ئٔظَ ( ىٕؼ )‬                         ‫ٚ ّؼ‬
                                                ‫م‬                    ‫افؾـ‬
                                                  ‫ث ّسْ‬
                                                    ‫ش‬                  ‫رمٛ٠ُ‬
                                              ‫اػززس‬                   ‫أمف‬
                                    ‫اعمو ػٍٝ ا٢خش٠ٓ‬             ‫الؽظ اٌّض٠ذ‬
                                                ‫لبَْٚ‬
                                                 ‫دافغْ‬

                                                                         ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                               ‫‪MASTER‬‬
                                                                         ‫‪AHMED REZEQ‬‬
                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                        Life-Skills Group



                      EFFECTIVE FEEDBACK

     Effective feedback is information that:
          Can be heard by the receiver without the
          receiver becoming defensive
          Keeps the relationship open, healthy and
          intact
          Validates the feedback process in future
          interactions


                                                                  POWERED BY
http://groups.google.com/group/life-skills                        MASTER
                                                                  AHMED REZEQ
                                                                                ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                                 ‫‪Life-Skills Group‬‬




                                      ‫اىرغزَح اىشاجؼح اىفؼاىح‬

                                                       ‫اٌزغز٠خ اٌشاعؼخ ٟ٘ رٍه اٌٍّؼِٛبد اٌزٟ :‬
          ‫• ٠ّىٓ أْ ٠غزمجٍٙب اٌّغزٍُ دْٚ أْ ٠ٍغأ ئٌٝ ارخبر ِٛلف دفبػٟ .‬
                                                   ‫• رجمٟ اٌؼاللبد ِفزٛؽخ ٚفؾ١خ ٚعٍ١ّخ .‬
                                         ‫• فالؽ١خ اٌزغز٠خ اٌشاعؼخ ٌٍزيج١ك فٟ اٌّغزمجً‬



                                                                                           ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                                                 ‫‪MASTER‬‬
                                                                                           ‫‪AHMED REZEQ‬‬
                                                                        ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                          Life-Skills Group




       CRITERIA FOR EFFECTIVE FEEDBACK
                             EFFECTIVE FEEDBACK
      Describes the behavior                           Specified consequences
      Is specific                                      Is solicited or desired
      Comes as soon as appropriate                     Refers to behaviors which are
      Is direct                                        Sender's and receiver's needs
      Is owned by sender                               are both taken into account
      Includes sender's real feelings                  Affirms the receiver's worth
      denied, misrepresented, or distorted             Acknowledges process
      Is checked for clarity                           Separates self from behavior
      Asks relevant questions



                                                                                   POWERED BY
http://groups.google.com/group/life-skills                                         MASTER
                                                                                   AHMED REZEQ
                                                                          ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                            ‫‪Life-Skills Group‬‬




                           ‫ٍؤششاخ اىرغزَح اىشاجؼح اىفؼاىح‬
                             ‫رؾذ٠ذ إٌزبئظ ٚاٌؼٛالت‬                           ‫رقف اٌغٍٛن‬
                      ‫اٌزّبط أٚ سعبء أٚ سغجخ فٟ‬                                       ‫ِؾذدح‬
                          ‫٠ؾ١ً ئٌٝ اٌغٍٛن اٌزٞ ..‬                  ‫فٟ ألشة فشفخ ِالئّخ‬
               ‫رٕبعت اؽز١بعبد اٌّشعً ٚاٌّغزمجً‬                                       ‫ِجبؽشح‬
                     ‫والّ٘ب ٠إخز فٟ ػ١ٓ االػزجبس‬                    ‫خبفخ ِٓ لِجً اٌّشع ِ‬
                                                                    ‫ً‬              ‫ِ‬
                                ‫رإوذ ؽمٛق اٌّزٍمٟ‬        ‫رَزنّ ُ ِؾبػش اٌّشع ِ اٌؾم١م١ ِ‬
                                                         ‫خ‬         ‫ً‬        ‫ُ‬        ‫ّٓ‬
                                   ‫رؼزشف ثبٌؼٍّ١خ‬      ‫رؾغت ، رغزٕىش ، رٛمؼ اعزؾ١بء‬
                   ‫رفقً ث١ٓ اٌؾخـ ٚث١ٓ عٍٛوٗ‬                            ‫رجؾش ػٓ اٌٛمٛ ِ‬
                                                                        ‫ػ‬
                                                                  ‫ريشػ أعئٍ ُ راد اٌؼالل ُ‬
                                                                  ‫خ‬            ‫خ‬
                                                                                     ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                                           ‫‪MASTER‬‬
                                                                                     ‫‪AHMED REZEQ‬‬
                                                                ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                  Life-Skills Group




    CRITERIA FOR INEFFECTIVE FEEDBACK

        Evaluates and judges the behavior
        Is general
                                                 Is distorted by the sender's needs
        Is delayed, saved up, and dumped
                                                 Deny's the receiver's worth
        Is indirect or ricocheted
                                                 Ignores process
        Ownership is transferred
                                                 Does not separate self from behavior
        Feelings are concealed, denied, misrepresented, or distorted
        Is not checked for clarity
        Asks questions which are statements
        Consequences are vague or unspecified
        Is unsolicited or imposed
        Refers to behaviors which are not under the receiver's control

                                                                           POWERED BY
http://groups.google.com/group/life-skills                                 MASTER
                                                                           AHMED REZEQ
                                                                        ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                         ‫‪Life-Skills Group‬‬




                     ‫ٍؤششاخ اىرغزَح اىشاجؼح غُش اىفؼاىح‬
             ‫اٌؼٛالت غ١ش ٚامؾخ ٚال ِؾذدح‬                          ‫رؾبوُ ٚرمبمٟ اٌغٍٛن‬
              ‫غ١ش ِشغٛة ف١ٙب أٚ ِفشٚمخ‬                                              ‫ػبِخ‬
‫رؾ١ش ئٌٝ رقشفبد ٌ١غذ رؾذ ع١يشح اٌّزٍمٟ‬                 ‫٠زُ رأخ١ش٘ب ٚؽفيٙب ٌفزشح صُ ريشػ‬
                     ‫ِؾشفخ ثؾبعبد اٌّشعً‬                          ‫غ١ش ِجبؽشح أٚ ٍِزفخ .‬
                       ‫رزٕبعٝ ؽمٛق اٌّزٍمٟ‬                               ‫رؾّجً اٌّغئٌٛ١خ‬
                            ‫رزٕبعٝ اٌؼٍّ١بد‬                               ‫رخفٟ اٌّؾبػش‬
           ‫ال رفقً ث١ٓ اٌؾخـ ٚث١ٓ عٍٛوٗ‬                                 ‫ال ٠زُ االعز١نبػ‬
                                                        ‫ريشػ ا٤عئٍخ ػٓ اٌٛمغ اٌؾبٌٟ‬


                                                                                   ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                                         ‫‪MASTER‬‬
                                                                                   ‫‪AHMED REZEQ‬‬
                                                                 ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                   Life-Skills Group



       POTENTIAL TROUBLES OF FEEDBACK
                                 from Charles Seashore
          We believe that our behavior causes someone else's behavior
          We believe that we give feedback only for the sake of the receiver
          We believe that people change their behavior solely through information
          We threaten people with negative feelings or loss of love
          Failure to realize that negative feedback commits one to a continued
          relationship more than positive feedback
          We are unaware of projection and transference
          We believe in one trial learning
          We forget that behavior is contextual and relational
          We discount the unconscious causes of behavior
          We predict that the other person will change

                                                                            POWERED BY
http://groups.google.com/group/life-skills                                  MASTER
                                                                            AHMED REZEQ
                                                                             ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                               ‫‪Life-Skills Group‬‬



                          ‫اىَشامو اىَحرَيح ىيرغزج اىشاجؼح‬
                                 ‫‪from Charles Seashore‬‬
                                                                     ‫ّت‬            ‫ْ‬
                                           ‫ٔؼزمذ ثأ ّ عٍٛوٕب ٠زغج ُ فٟ عٍٛنَ ؽخـ آخشِ .‬
                                                                     ‫ب‬             ‫ْ‬
                                                ‫ٔؼزمذ ثأ ّ َٔؼيٟ رؼٍ١مبرً فمو ٤عً اٌّغزٍُ .‬
                      ‫اػزمبدٔب ثأْ ا٢خش٠ٓ ٠غ١شْٚ ِٓ عٍٛو١برُٙ فمو ِٓ خالي اٌّؼٍِٛبد .‬
                                            ‫رٙذ٠ذ ا٢خش٠ٓ ثبٌّؾبػش اٌغٍج١خ أٚ فمذاْ اٌؾت‬
           ‫ِْ‬
           ‫اٌفؾً فٟ فُٙ اٌزغز٠خ اٌشاعؼخ اٌغٍج١خ رذفغ ا٢خش٠ٓ ئٌٝ اعزّشاس٠خ اٌؼاللخ أوضش ِٓ‬
                                                         ‫اٌؾقٛي ػٍٝ رغز٠خ ساعؼخ ئ٠غبث١خ‬
                                                               ‫ػذَ ٚػ١ٕب ثب٦عمبىبد ٚإٌمً‬
                                               ‫اػزمبدٔب ثأٔٙب اٌيش٠مخ اٌٛؽ١ذح ٌٍزؼٍُ اٌزغش٠جٟ‬
                                        ‫ٔؾٓ ٕٔغٝ أْ اٌغٍٛن ِشرجو ثبٌغ١بلبد ٚاٌؼاللبد .‬
                                       ‫٠ّىٕٕب أْ ٔغزجؼذ ا٤عجبة غ١ش اٌٛاػ١ٗ ِٓ اٌغٍٛن .‬
                                                     ‫ٔزٛلغ أْ اٌؾخـ ا٢خش عٛف ٠زغ١ش .‬
                                                                                        ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                                              ‫‪MASTER‬‬
                                                                                        ‫‪AHMED REZEQ‬‬
                                                                 ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                  Life-Skills Group



       POTENTIAL TROUBLES OF FEEDBACK
                                 from Charles Seashore
          We make an investment in the other person making changes
          We fail to recognize that negative feedback may concern something that
          the receiver is invested in and does not want to change
          We fail to realize that behaviors are interconnected and that a surface
          change may require a much deeper change that the person is unwilling
          to make
          We fail to realize that the most important person listening to our
          feedback might be ourselves
          We view other people as smart when their feedback matches our own
          perceptions
          We are unaware of or naive about our own shadow


                                                                            POWERED BY
http://groups.google.com/group/life-skills                                  MASTER
                                                                            AHMED REZEQ
                                                                                    ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                                      ‫‪Life-Skills Group‬‬



                          ‫اىَشامو اىَحرَيح ىيرغزج اىشاجؼح‬
                                 ‫‪from Charles Seashore‬‬
                                           ‫ٔؾٓ ٔمَٛ ثزمٍ١ذ اٌؾخـ ا٢خش اٌزٞ ٠مَٛ ثبٌزغ١١شاد‬
                ‫٠ ذ‬                            ‫خ َ ر ّك‬            ‫د‬                           ‫ً‬
      ‫َٔفْؾ ُ فٟ ئدسان أْ رٍه اٌزؼٍ١مب ِ اٌغٍج١ ِ لذْ َزؼٍ ُ ثأِٛس ٠مٍذ٘ب اٌّزٍمٟ ٚال ُش٠ ُ رَغْ١١ش٘ب‬
                         ‫ل ْ ٠ ٍت‬
         ‫ُخفك فٟ ئدسان أْ اٌغٍٛنِ ِزشاثو ٚأْ ٘زا اٌزغ١١ش اٌغيؾٟ َذ َزيّ ُ رغ١١ش أػّك‬           ‫ٔ ُ‬
                                                   ‫ثىض١ش لذ ٠ىْٛ اٌؾخـَ غ١ش لبدس ػٍٝ رؾم١مٗ‬
        ‫َْ‬                                              ‫خ‬
        ‫ُخفك فٟ ئدْسان أْ اٌؾخـِ ا٤وضش أّ٘١ ً اٌزٞ ٠ّىٕٗ االعزّبع ئٌٝ رغز٠زٕب اٌشاعؼخ لذ‬       ‫ٔ ُ‬
                                                                                               ‫ى ْ‬
                                                                                        ‫٠َ ُٛ ُ أٔفغٕب‬
                   ‫خ‬         ‫ٛ ر‬
                   ‫َْٕٔظ ُ ٌ٣خش٠َٓ ثأُٔٙ أرو١بء ػٕذِب رَغبسٞ رغز٠زُٙ اٌشاعؼخ رق ّسا ِٕب اٌخبف ِ‬‫ش‬
                                                     ‫ٚٔؾٓ الٔؼٟ أٚ عبرعْٛ ؽٛي ظٍٕب اٌخبؿ‬


                                                                                               ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                                                     ‫‪MASTER‬‬
                                                                                               ‫‪AHMED REZEQ‬‬
                                                                     ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                      Life-Skills Group



            PARADOXES OF FEEDBACK
                                   from Charles Seashore
       Feedback more often meets the needs of the sender than the receiver
       Feedback generally describes the giver more than the receiver
       The least relevant person tends to provide feedback most often (Even
       your best friends won't tell you)
       Negative feedback commits the giver more deeply than positive feedback
       Often feedback limits rather than enhances growth
       Feedback is transmitted unintentionally (and frequently non-verbally)
       more often than intentionally
       The receiver influences the content of feedback more than the giver does
       When one develops new skills, one receives negative feedback about them
       Feedback generally produces no change


                                                                                POWERED BY
http://groups.google.com/group/life-skills                                      MASTER
                                                                                AHMED REZEQ
                                                                              ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                               ‫‪Life-Skills Group‬‬



  ‫‪from Charles Seashore‬‬                                ‫اىرْاقضاخ فٍ اىرغزَح اىشاجؼح‬
                                                               ‫أّ٘١خ‬
  ‫وٍّب وبْ اٌّؾزٜٛ أوضش َّ ً ٚوٍّب وبْ اٌّمذَ ٌٍزغز٠خ اٌشاعؼخ أوضش ِشوض٠خ وٍُ وٕب أوضش‬
                                                            ‫رفبد٠ب ٌٍزغز٠خ اٌشاعؼخ اٌّمذِخ ٌٕب‬
                      ‫ي‬
                    ‫اٌؾخـ ا٤وضش ادػبءا ٌٍزمجً ، ٘ٛ ا٤وضش ػشمخ ٌزٍمٝ ا٤رٜ أٚ اٌزؾ َُّ‬
    ‫ِ‬        ‫ً‬
    ‫رأرٟ اٌزغز٠خ اٌشاعؼخ فٟ أغٍت ا٤ؽ١بْ ػٕذِب ٠زُ رؾم١ك رٛلؼبد ألً ٚرؾذ أل ّ اٌظشٚف‬
                                                                                         ‫ظب‬
                                                                                         ‫ؽ ًّ‬
                          ‫ً‬          ‫ِ‬                             ‫أّ٘١‬
                 ‫وؾف ٚرشر١ت أوضش َّخً فٟ رٛظ١ف اٌزغز٠خ اٌشاعؼخ ِْٓ اٌزىبِ ُ ٚ اٌزمجً‬
                      ‫ر ّل‬                                             ‫ر ؼ‬
           ‫فٟ أغٍت ا٤ؽ١بْ ُمٕ ُه اٌزغز٠خ اٌشاعؼخ ػٍٝ االٌزضاَ ٚثبٌزبٌٟ ٚ ُخف ُ ِٓ ا٦ثذاع‬
          ‫د‬                       ‫ح‬
  ‫ًُ اٌزغز٠خ اٌشاعؼخ اٌزٟ ٔش٠ذ٘ب أٚ ٔشا٘ب ِف١ذح رىْٛ ِزٛفش ُ ئرا وبٔذ ٌذ٠ٕب ِٙبسا ُ ئدساو١خ‬‫وّ‬
                                                                            ‫ٌفّٙٙب ٚاٌزمبىٙب‬
                                                        ‫ر ف ُ‬
                  ‫اٌزٕؾئخ االعزّبػ١خ ٚاٌزشثٛ٠خ ُخ ّل وال ِٓ ٔٛػ١خ ٚوّ١خ اٌزغز٠خ اٌشاعؼخ‬
                                                                ‫ُ‬                      ‫ر ُ‬
                                           ‫َغّْؼ اٌزغز٠خ اٌشاعؼخ ٌٍّغزٍ ِ ٦٠مبف ٚػ١ٗ ثٕفغٗ‬
                                                                                         ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                                               ‫‪MASTER‬‬
                                                                                         ‫‪AHMED REZEQ‬‬
                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                        Life-Skills Group




                             CHANGE FACTORS
          Chance to - opportunity
          Want to - motivation
          How to - skill development training
          Able to - personnel



                                                                  POWERED BY
http://groups.google.com/group/life-skills                        MASTER
                                                                  AHMED REZEQ
                                                                             ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                              ‫‪Life-Skills Group‬‬



                                                ‫ػىاٍو اىرغُُش‬

                                                             ‫ٚعٛد اٌفشفخ....... اٌفشؿ‬
                                                       ‫رؼشف ِب رش٠ذ .... اٌذافغ ٚاٌزؾف١ض‬
                     ‫رؼشف و١ف رمَٛ ثٗ ..... اٌزذس٠ت ػٍٝ ريٛ٠ش اٌّٙبساد‬
                                              ‫ٌذ٠ه اٌمذسح ػٍٝ اٌم١بَ ثٗ .........اٌؾخق١خ‬



                                                                                        ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                                              ‫‪MASTER‬‬
                                                                                        ‫‪AHMED REZEQ‬‬
                                                          ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                            Life-Skills Group



                      MOTIVATION PATTERN

          TOWARD AND AWAY FROM PATTERN
          There are two fundamental reasons why
          anyone does anything.
          Toward People do things because they want to
          achieve certain outcomes .
          Away From People do things because they
          want to avoid certain .
          The specific things which a person moves toward or away from
          are that person's values. Values
                                                                     POWERED BY
http://groups.google.com/group/life-skills                           MASTER
                                                                     AHMED REZEQ
                                                                              ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                               ‫‪Life-Skills Group‬‬



                                                 ‫أَّاط اىرحفُض‬

                                           ‫َّظ ( ّحى أو تؼُذا ػِ )‬
                          ‫ٕ٘بن عججبْ سئ١غ١بْ ٠مَٛ ؽخـ ِب ثؾٟء ِب‬
         ‫اىَرىجهىُ ّحى : ٠مِْٛٛ ثب٤ؽ١بء ٤ُٔٙ ٠ش٠ذْٚ اٌؾقٛي ػٍٝ‬
                                       ‫ؽٟء ِب ٚئٔغبص ؽقبئً ِؾذدح‬
          ‫اىَثرؼذوُ ػِ : ٠مِْٛٛ ثب٤ؽ١بء ٤ُٔٙ ٠ش٠ذْٚ االثزؼبد ٚرغٕت‬
                                                       ‫أؽ١بء ِؾذدح‬
               ‫ا٤ؽ١بء اٌزٟ رذفغ ا٤خش٠ٓ ٌٍم١بَ ثٙب أٚ االثزؼبد ػٕٙب ٟ٘ اٌم١ُ ٌٙزا اٌؾخـ أٚ اٌم١ُ .‬

                                                                                         ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                                               ‫‪MASTER‬‬
                                                                                         ‫‪AHMED REZEQ‬‬
                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                        Life-Skills Group


       UTILIZATION GUIDELINES FOR
                COACHING
          Toward: Provide carrots, bonuses and
          incentives. Emphasize goals and what
          they can get, attain or achieve. Be
          aware that they may either be blind to
          or ignore potential problems. Use
          Theory Y management style.


                                                                  POWERED BY
http://groups.google.com/group/life-skills                        MASTER
                                                                  AHMED REZEQ
                                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                        ‫‪Life-Skills Group‬‬




                    ‫ذىظُف اىرحفُض فٍ اىرذسَة اإلششافٍ‬

        ‫اىَرجهىُ ّحى : اعزخذَ أعٍٛة اٌغضسح ، اٌؼالٚاد ، اٌؾٛافض ،‬
                        ‫أوذ ػٍٝ ا٤٘ذاف ِٚب ٠ّىُٕٙ أْ ٠قجؾٖٛ ٚ٠قٛا ئٌ١ٗ ،‬
                                            ‫ا٦ٔغبصاد ، اعزؼًّ ٔظش٠خ (‪ )Y‬فٟ ا٦داسح‬




                                                                                  ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                                        ‫‪MASTER‬‬
                                                                                  ‫‪AHMED REZEQ‬‬
                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                        Life-Skills Group


       UTILIZATION GUIDELINES FOR
                COACHING
          Away From: Use sticks, threats and
          sanctions. Make sure that the threats
          and sanctions are real and believable.
          In group discussion it is necessary to
          control their always bringing up the
          problems. Do not expect them to
          respond to carrots and incentives. Use
          Theory X management style.
                                                                  POWERED BY
http://groups.google.com/group/life-skills                        MASTER
                                                                  AHMED REZEQ
                                                          ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                           ‫‪Life-Skills Group‬‬




                    ‫ذىظُف اىرحفُض فٍ اىرذسَة اإلششافٍ‬

           ‫اىَثرؼذوُ ػِ : اعزخذَ أعٍٛة اٌؼقب ، اٌزٙذ٠ذاد ، اٌؼمجبد‬
                     ‫ّ‬
             ‫رأوذ أْ اٌزٙذ٠ذاد ٚاٌؼمٛثبد ؽم١م١خ ِٚمجٌٛخ . فٟ اٌ ُٕبلؾبد‬
          ‫اٌغّبػ١خ ِٓ اٌنشٚسٞ اٌغ١يشح ػٍٝ ىشؽُٙ اٌذائُ ٌٍّؾبوً‬
                                              ‫ر ّ َْ‬
        ‫ٚاٌؼمجبد ٚال ُزٛلؼُْٙ أْ ٠غزغ١جٛا ٤عٍٛة اٌغضس وض١شا اعزؼًّ‬
                                       ‫ِؼُٙ ٔظش٠خ ( ‪ ) X‬فٟ ا٦داسح .‬



                                                                     ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                           ‫‪MASTER‬‬
                                                                     ‫‪AHMED REZEQ‬‬
                                                                             ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                              Life-Skills Group




              MOTIVE PATTERN David McClelland
                                                                     Power
     BASIC MOTIVES
      Power
      Affiliation
      Achievement

                                                       Achievement            Affiliation


                                                                                        POWERED BY
http://groups.google.com/group/life-skills                                              MASTER
                                                                                        AHMED REZEQ
                                                               ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                ‫‪Life-Skills Group‬‬




                                      ‫َّىرج ٍنيُالّذ ىيرحفُض‬

                              ‫لٛح‬
                                                           ‫أعظ اٌزؾف١ض‬
                                                                 ‫اٌمٛح‬
                                                             ‫اٌؼاللبد‬
                                                              ‫ا٦ٔغبص‬
        ‫ئٔغبص‬                                     ‫ػاللبد‬

                                                                          ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                                ‫‪MASTER‬‬
                                                                          ‫‪AHMED REZEQ‬‬
                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                        Life-Skills Group



     Power People are concerned with
        accruing and maintaining power. Control is the
        major issue in their life. They view all human
        interactions as power struggles and contests of will.
        The issue of dominance and submission is of
        fundamental importance. They are motivated to
        power and domination and oppose any threat to their
        control. They evaluate people as to whether they will
        support or oppose them.
                                                                  POWERED BY
http://groups.google.com/group/life-skills                        MASTER
                                                                  AHMED REZEQ
                                                              ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                ‫‪Life-Skills Group‬‬



                                 ‫اهرَاٍاخ اىَىجهُِ تاىقىج‬

                                                 ‫رغّ١غ ٚئثمبء اٌغٍيخ ٌذ٠ُٙ‬
                                      ‫اٌغ١يشح ٚاٌزؾىُ أُ٘ لن١خ فٟ ؽ١برُٙ‬
  ‫٠ٕظشْٚ ئٌٝ اٌزقشفبد اٌجؾش٠خ وٕٛع ِٓ اٌزقبسع ػٍٝ اٌغٍيخ ٚاٌزغبثك ٔؾٛ‬
                                                                 ‫اٌّغئٌٛ١خ .‬
                       ‫اػزجبس لن١خ اٌٙ١ّٕخ ٚاالعزغالَ ِٓ اٌّغبئً ا٤عبع١خ .‬
   ‫٠زؾفضْٚ ٌٍمٛح ٚاٌغ١يشح ٚ٠ٛاعْٙٛ وً ِب لذ ٠مًٍ ِٓ ع١يشرُٙ ٚرؾىُّٙ فٟ‬
                                                                      ‫ا٤ِٛس‬
                      ‫٠م١ّْٛ ا٤خش٠ٓ ػٍٝ أعبط أُٔٙ ٠مفْٛ ِؼُٙ أٚ مذُ٘ .‬
                                                                         ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                               ‫‪MASTER‬‬
                                                                         ‫‪AHMED REZEQ‬‬
                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                        Life-Skills Group



    Affiliation People are concerned with
      Relationships. They view all human interactions in
      terms of whether they create or destroy positive
      relationships. What people think about them and others
      is important to them. They like and dislike people.
      They are motivated to create or improve relationships
      and oppose those who threaten positive relationships.
      Issues of inclusion and exclusion are particularly
      important to them. They are maintenance oriented.
      They evaluate people on whether they are nice or not.
                                                                  POWERED BY
http://groups.google.com/group/life-skills                        MASTER
                                                                  AHMED REZEQ
                                                                                      ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                                        ‫‪Life-Skills Group‬‬



                             ‫اهرَاٍاخ اىَىجهُِ تاىؼالقاخ‬
             ‫٠ٕظشْٚ ئٌٝ اٌزفؼبالد ا٦ٔغبٔ١خ ػٍٝ أٙب رخٍك أٚ رذِش اٌؼاللبد ا٦٠غبث١خ .‬
                      ‫٠ٙزّْٛ ثيش٠مخ رفى١ش ا٢خشثٓ ثُٙ ٚاٌيش٠مخ اٌزٟ ٠ٕظشْٚ ئٌ١ُٙ ثٙب .‬
                                                                      ‫ُ٘ ٠ؾجْٛ أٚ ال ٠ؾجْٛ ا٢خش٠ٓ‬
  ‫٠زؾفضْٚ ػٕذ خٍك أٚ ريٛ٠ش ػاللبد عذ٠ذح ٚ٠ؼبسمْٛ ِٓ ٠ٙذد اٌؼاللبد ا٦٠غبث١خ‬
                                                                    ‫ا‬        ‫ء‬
                                                       ‫أِٛس االخز١بس ٚا٦عزضٕب ِ ِّٙخ عذً ثبٌٕغجخ ٌُٙ.‬
                                                                               ‫َ‬
                                                                  ‫ُ٘ ِٛعْٙٛ ثبٌق١بٔخ ( ٌٍؼاللبد )‬
                                                     ‫أ ٌ‬                       ‫َ‬     ‫٠١ ْ‬
                                          ‫ُم ّّٛ َ إٌبط ػٍٝ أعبط ً٘ ُ٘ ٌيفبء َٚ َ١غٛا وزٌه .‬
                                                                                                 ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                                                       ‫‪MASTER‬‬
                                                                                                 ‫‪AHMED REZEQ‬‬
                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                        Life-Skills Group



     Achievement People are concerned with


          accomplishment. Success is the major factor in
          their lives. They are task or goal oriented. They are
          motivated to succeed and accomplish things and they
          oppose anything that limits success. They evaluate
          people on the basis of accomplishment and
          disapprove of people who are lazy or idle.

                                                                  POWERED BY
http://groups.google.com/group/life-skills                        MASTER
                                                                  AHMED REZEQ
                                                                              ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                                ‫‪Life-Skills Group‬‬




                               ‫اهرَاٍاخ اىَىجهُِ تاإلّجاص‬

                                                                   ‫ُ‬       ‫ً‬
                                                       ‫إٌغبػ ٘ٛ اٌؼبِ ُ اٌشئ١غٟ فٟ ؽ١برُِٙ.‬
                                                              ‫ف‬       ‫ّخ أ‬
                                                             ‫ِٛعْٙٛ ٔؾٛ اٌّّٙ َ َٚ اٌٙذ َ.‬
                     ‫ػ‬       ‫ٞ ئ ٠ ذُ‬             ‫ء ٠‬                          ‫٠ ف ْ‬
                    ‫ُؾ ّضٚ َ ثبٌَٕغبػ ٚئْٔغبص ا٤ؽ١ب ِ ٚ ُؼبسمَْٛ أ ّ ؽ َ ُؾ ّد إٌغب َ.‬
                                                           ‫ص‬                ‫٠١ ْ ط‬
                                                           ‫ُم ّّٛ َ إٌب َ ػٍٝ أعبط ا٦ٔغب ِ‬
                                                                        ‫أ‬         ‫َ‬     ‫٠‬
                                                             ‫َشْفنْٛ اٌىغبٌٝ َٚ اٌؼبىٍْٛ.‬

                                                                                         ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                                               ‫‪MASTER‬‬
                                                                                         ‫‪AHMED REZEQ‬‬
                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                        Life-Skills Group



       UTILIZATION GUIDELINES FOR
                COACHING
      Power People: They like to give orders.
      They expect obedience.
      They are willing to threaten and fire people. They can
      be highly punitive.        They only take orders from
      others with more power.              They enjoy conflict.
      Affiliation People: They like to charm people.
      They expect to be liked. They will avoid conflict.
      Achievement People: They are task oriented.
      They thrive on goals, objectives, programs and plans.
      They get things done and expect others to do likewise.

                                                                  POWERED BY
http://groups.google.com/group/life-skills                        MASTER
                                                                  AHMED REZEQ
                                                                               ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                                ‫‪Life-Skills Group‬‬




         ‫ذىظُف َّىرج ٍنيُالّذ فٍ اىرذسَة اإلششافٍ‬
                                                               ‫اٌّٛعْٙٛ ثبٌمٛح :‬
 ‫ط ٠ ُ‬                 ‫ى‬       ‫ز‬                  ‫ل ْ‬
 ‫َؾْ َّْٛ ئػْيبء ا٤ٚاِش ، ٠َزٛ ّؼٛ َ ىبػخً ، ساغجْٛ ٌ َٙذ٠ذ ٚ َشد إٌب ِ ، ُّىٓ‬    ‫٠ ج‬
  ‫ع‬            ‫٠ ز‬                        ‫َ‬             ‫٠‬                      ‫ى‬
  ‫أَْْ ٠َ ُٛٔٛا رأد٠ج١١َٓ عذاً ، َغزٍَّْٛ ا٤ٚاِش فمو ِِْٓ ا٤وضش لٛح ، َزّ ّؼَْٛ ثبٌٕضا ِ‬
                                                                     ‫اٌّٛعْٙٛ ثبٌؼاللبد :‬
                           ‫٠ ٕ ْ زن س‬              ‫ل ْ ُ ج‬                           ‫ِ‬    ‫َ ج‬
                         ‫٠ؾْ َّْٛ عؾْش إٌبطِ ، ٠َزٛ ّؼٛ َ أَْْ ٠ؾْ ّٛا ، َزغ ّجٛ َ اٌ َ َب ُة.‬
                                                         ‫اٌّٛعٙٛ ثب٦ٔغبص :‬
          ‫و‬     ‫ظ‬                                    ‫ّخ ٠‬
        ‫ُ٘ ِٛعْٙٛ ثبٌّّٙ َ ، َضد٘شَْٚ ػٍٝ ا٤٘ذافِ ٚأ٘ذافِ ٚثشاِ ِ ٚخي ِ ،‬
                                         ‫٠‬                 ‫ل‬
                     ‫٠َؼٍَّْْٛ أؽ١بء ٚ٠َزٛ ّؼَْٛ ا٢خش٠ٓ أَْْ َؼٍَّْٛ ػٍٝ ٔفظ إٌّو‬
                                                                                          ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                                                ‫‪MASTER‬‬
                                                                                          ‫‪AHMED REZEQ‬‬
                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                        Life-Skills Group



         COACHING DOCUMENTATION

          It provides a chronological record of
          performance
          It aids in the recall of information
          It serves as a reference
          It furnishes specific examples of
          performance
          It makes your job easier
                                                                  POWERED BY
http://groups.google.com/group/life-skills                        MASTER
                                                                  AHMED REZEQ
                                                                            ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                             ‫‪Life-Skills Group‬‬



                                    ‫ذىثُق اىرذسَة اإلششافٍ‬

                                                          ‫رضٚدٔب ثغغً صِٕٟ ٌ٥دا ِ‬
                                                          ‫ء‬
                                                       ‫د‬           ‫ء‬          ‫ر ذ‬
                                                       ‫ُغبػ ُ فٟ ئعزذػب ِ اٌّؼٍِٛب ِ‬
                                                                                ‫َ ُ‬
                                                                 ‫٠زًّْ واؽبسح ِشعؼ١خ‬
                                                         ‫ء‬       ‫ِْ‬        ‫َ‬
                                                         ‫رغٙضأِضٍخ ِؾذدح ِٓ ا٤دا ِ‬
                                                             ‫٠غؼً ِّٙزه أوضش عٌٙٛخ‬


                                                                                       ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                                             ‫‪MASTER‬‬
                                                                                       ‫‪AHMED REZEQ‬‬
                                                       ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                        Life-Skills Group




        DOCUMENTATION CONSIDERATIONS
          Maintain a neat and orderly file
          Record data clearly and concisely
          Remain objective
          Avoid contradictions
          Stay focused on job performance
          Ensure thoroughness
          Date and sign all entries
                                                                  POWERED BY
http://groups.google.com/group/life-skills                        MASTER
                                                                  AHMED REZEQ
                                                                           ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                            ‫‪Life-Skills Group‬‬


                                            ‫اػرثاساخ اىرىثُق‬
                                                           ‫ظ‬
                                                         ‫ؽبفظ ػٍٝ اٌٍّف أٔ١ك ِٕٚ ُّ‬
                                                    ‫عغً اٌج١بٔبد ثؾىً ٚامؼ ِٚغزّش‬
                                                               ‫ؽبفظ ٍ٘ٝ ِٛمٛػ١زه‬
                                                                        ‫رفبد اٌزٕبلنبد‬
                                                                           ‫َ ِ َو ً‬
                                                           ‫ئثك ُش َّضا ػٍٝ ِّٙخ ا٤داء‬
                                                                        ‫امّْٓ االرمبْ‬
                                               ‫رأوذ ِٓ ادخبي اٌزٛاس٠خ ٚرٛل١غ ا٦دخبالد‬

                                                                                      ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                                            ‫‪MASTER‬‬
                                                                                      ‫‪AHMED REZEQ‬‬
                                                                ‫ٍجَىػح اىَهاساخ اىحُاذُح‬
 ‫الخذرٍب اإلشزافٌ لزفع األداء – دكخور واٍج وود سموول‬
                                                                 ‫‪Life-Skills Group‬‬




                            ‫‪THANKS‬‬
                            ‫ؽـىـــشا ٌـىـــــــُ‬
        ‫ٌٍّض٠ذ ِٓ اٌّؼٍِٛبد ٚاٌّٙبساد ٚػشٚك اٌجٛسثٛ٠ٕذ ٚاٌىزت ا٦ٌىزشٚٔ١خ‬
        ‫٠ّىٕىُ ِزبثؼزٕب فٟ ِغّٛػخ اٌّٙبساد اٌؾ١بر١خ أوجش ِغّٛػخ ٌزجبدي اٌٍّفبد‬
                           ‫اٌزذس٠ج١خ ا٦ٌىزشٚٔ١خ ػٍٝ االٔزشٔذ‬
   ‫‪http://groups.google.com/group/life-skills‬‬
                                                                           ‫‪POWERED BY‬‬
‫‪http://groups.google.com/group/life-skills‬‬                                 ‫‪MASTER‬‬
                                                                           ‫‪AHMED REZEQ‬‬

								
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