Lean Six Sigma for fraud recoveries

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Army Procurement Fraud Recovery – Civil or Criminal A Joint ASA(FM&C) and OTJAG LSS project CFO Strategic Plan Presentation July 24, 2008 BLUF Problem: When court cases concerning Procurement Fraud are decided in favor of the Army, no accounts receivable is established on the Army’s books or financial statements. As a result, when DFAS receives the fraud recovery funds, 100% of the time funds are deposited in a suspense account because of a lack of accounting information. > 900 days is average time to research & determine accounting information and fund owner. Eventually, many funds cancel and are collected into the Treasury Miscellaneous Receipts account. The Army loses the opportunity to re-use the funds for vital Army requirements. Root Cause: Lack of accounting information at court decision. Lack of effective communication between organizations--CIDC, OTJAG, DOJ, DFAS and ASA(FM&C). Solution: Establish an accounts receivable at court decision with necessary accounting information (line of accounting, command, contract, amount). Implement a Fraud Recovery Monitor to improve situational awareness & control process. Risk: Solution must work across all organizations. Policy and procedures must be developed and distributed to ensure compliance. High-Level Swim Lane Process Map DFAS suspense account: research averages over 2yrs DFAS doesn’t have accounting information (line of accounting, contract, command, amount) so 100% of the time, funds are collected into a suspense account. Research loop back Not located located Many funds cancel & are returned to Treasury. Quick Wins – 2 Case Examples • • Collected two recoveries in suspense before funds cancelled: $5 M DFAS Columbus – EGL. $1.1 M received Oct 06. – We coordinated efforts of DCMA, DFAS and Army Sustainment Command Resource Management to develop collection voucher. – Funds transferred to owner on 6-16-08. • DFAS Indianapolis – Northrup Grumman. $3.9 M received Sept 07. – We coordinated efforts of DFAS & CECOM Resource Management to develop a correction voucher (funds already in misc. receipts). – DFAS Columbus is working the transfer of funds. These examples substantiate the team’s analysis: • Once Resource Management personnel & DFAS have proper accounting information (line of accounting, command, contract, amount) an accounts receivable can be established. The funds are then returned to the owner in a more timely manner. Business Impact Financial impact: • • CIDC data shows potential recoveries for FYs 08- 08 (2nd qtr) of $84.5 M or an average of $24.1 M a year. Once new process is in place, we estimate 100% of funds recovered by courts can be returned to the Army fund owner, minus whatever funds cancel during the litigation process. Fraud Recoveries by FY Source: 160 $ collected in Millions 140 120 100 80 60 40 20 0 FY05 145 701st Military Police Group (CID) 143.8 123.6 62.4 43.6 18.4 19.9 2.7 FY06 FY07 FY08 MPFU total recoveries Army Recoveries Fiscal Year of Recovery Funds Note: Funds collected as of 2nd Qtr FY08 Conclusion: About $24 M a year (or 100% of whatever courts recover, less any cancelled funds) can be returned to the Army. Next Steps • Finish initial project phase: 1. Hold workshop with all players to develop standard process to establish an Accounts Receivable at time of court decision. 2. Visit DFAS Columbus & Indianapolis to clean up $45 million in suspense accounts. • Pilot Project: Collect better data and implement control plan. 1. Test pilot process with new transactions, using 2-3 pilot sites. 2. Analyze results. 3. Write policies / procedures to implement. 4. Monitor and control standard process. • End State: 1. Utilize standard systems/procedures for receivables. 2. Once Army standard process works well, leverage across DoD. LSS Team Points of Contact • Office of the Assistant Secretary of the Army (Financial Management and Comptroller) • Procurement Fraud Branch, US Army Legal Services Agency 7

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