Web Conferencing Comparison Guide Citrix Systems Inc. Cisco WebEx Adobe Systems Inc. GoToMeeting Meeting Center Adobe Connect On-Premise: Up to 1500 attendees. Hosted: 500-600 attendees is suggested, but Targeted Company Size Up to 15 attendees, but can go up to 25 attendees with GoToMeeting Corporate. Up to 25 attendees. more attendees can be accommodated if necessary. On-Premise software license: contact vendor for details. Hosted annual subscription: contact vendor for details. $49 per month or $468 per year. A 30-day free trial is offered to prospective Pricing $49 per month 100-person meeting rooms $55 per host per month. buyers. Pay-Per-Use: $0.32 per user per minute Adobe Connect Server Adobe Connect Edge Server GoToMeeting Corporate Adobe Connect Events GoToWebinar Other Systems WebEx Event Center Adobe Connect Meeting GoToTraining WebEX Training Center Adobe Connect Training GoToMyPC Adobe Connect WebCast Adobe Connect Mobile Microsoft Windows 7, Microsoft Windows Vista, Microsoft Windows XP, Mac OS System Requirements Windows and Mac OS X operating systems are supported. PC, Mac, Linux, Unix, Solaris, and iPhone operating systems are supported. X 10.4, 10.5, or 10.6., Linux, Solaris, and iPhone OS. Flash must be installed. Contact vendor for additional details. Yes - Mac OS X 10.4, 10.5, 10.6 (intel), and Mac OS X 10.4 (PowerPC) with Flash Mac Compatibility Yes, Mac OS X is supported. Yes installed. VoIP Yes. VoIP is included at no additional cost, and audio integration is also available. Yes Yes. Audio and video streaming is fully integrated. Contact vendor for more details. English, Brazilian Portuguese, Chinese Simplied, Dutch, French, German, Italian, Languages Supported English. Contact the vendor for more information on other languages. Japanese, Korean, Russian, Spanish, and Turkish. FEATURES Yes. Presentation sharing, and real time presenter collaboration is available. Presentation Sharing Yes. Users can instantly change presenters. Yes. Users can easily pass controls to one another. Content library allows for the presenter to pull archived presentations into the current meeting. Yes. Screen, application, and desktop sharing are all available - can restrict to Application and Desktop Sharing Yes. Shared keyboard and mouse control is available as well. Yes. Screen sharing is available. white-listed applications. Adobe Connect provides a full collaborative space. Yes. Recordings are archived and stored on server or taken ofine. Recordings Session Recording Yes. One-click recording is available. Yes. A copy of the recording is archived on your WebEx site. have built-in editing tools. Yes. Chat, polling, white board, and media tools are all available. Additional Participant Interaction Tools Yes Audio conferencing, drawing tools, and instant messaging tools. Yes. Audio conferencing tools applications are available through Adobe's Exchange Marketplace. SECURITY Yes. Reports and alerts are availabe. Customers can auto-record each meeting as Logging/Auditing Yes Contact vendor for more details. well. Yes. The encryption/authentication process can be customized to meet the Yes. SSL-encrypted web site, end-to-end 128-bit AES encryption, and automatic Encryption/Client Authentication Yes. 128-bit SSL and 256-bit AES encryption. customer's needs. 3-way PKI, single sign on, SSL encryption, and white lists are a inactivity time out. Meetings can also be password protected. few of the available security features. Third-Party Certications Yes Yes. SAS70 and WebTrust certications. Yes. Licensed solution is FISMA and HIPAA-compliant. SUPPORT Yes. Phone, email, Knowledge Base, live and recorded videos, and Product User Yes. In-meeting phone and email support is available. Contact to direct support 24/7 support Yes. Phone and email. Guides. agents is available depending on need. Consulting services Yes Contact vendor for more details. Yes. Adobe has licensed consultants around the US available for hire. User Community No Yes - Cisco Support Community Yes. Forums and discussion groups are available. DELIVERY OPTIONS SaaS (Software as a Service) Yes Yes, with Meeting Center Yes (and Managed delivery as well) On-Premise No Yes, with Unied Meeting Place Yes Web Conferencing Comparison Guide InterCall Microsoft Corp. IBM Corp. Unied Meeting Ofce Live Meeting 2007 LotusLive: Meetings Targeted Company Size Up to 125 attendees depending on the plan. Up to 1250 attendees 20 - 999 attendees $59 per month (up to 20 a2endees) Professional: $16 per user per month (5 user minimum) Pricing Contact the vendor for more details $0.17 per minute per person (up to 125 a2endees) Standard: $4.50 per user per month (5 user minimum) LotusLive Engage LotusLive Connections InterCall resells solutions from: Adobe, Microsoft, IBM, and Cisco. Other Systems Contact vendor for more details. LotusLive Events LotusLive iNotes LotusLive Notes Microsoft Windows Vista, Windows XP, Windows 2000, Mac OS X, or Linux. Also System Requirements Microsoft Windows 7, Windows Vista, Windows XP, and Windows 2000. Microsoft Windows 7, Windows Vista, Windows XP, and Windows 2000. offers beta Smartphone support for BlackBerry and iPhone. Contact vendor for specic details. Mac Compatibility Yes, but for participants in browser-mode only. Yes. Requires installation of an application-sharing component. Yes VoIP Yes. Audio and video conferencing integration is available. Yes. Audio conferencing integration is available. Yes. VoIP, PSTN, audio, and video integration is supported. Brazilian Portuguese, Chinese (Simplied), Chinese (Traditional), Danish, Dutch, Brazilian Portuguese, Chinese-Simplied, Chinese-Traditional, Dutch, English, Languages Supported Chinese, English, French, German, Japanese, Korean and Spanish English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Spanish, French, German, Italian, Japanese, Spanish, and Swedish. and Swedish. FEATURES Yes. Presentation sharing, also the ability to run your event in Practice Mode Yes. LotusLive Meetings allows for control passing/delegation, and has shared Presentation Sharing Contact vendor for more details. before opening the meeting to participants. mouse/keyboard controls. Yes. Application and desktop sharing are available. Presenters can also upload Application and Desktop Sharing Yes. Screen, application, desktop, and web page sharing are all available. Yes. Screen and application sharing are available. content to share with attendees. Yes. The recording feature records audio and web as a single recording, offers Session Recording Yes. One-click recording available with Reservationless-Plus integration. Contact vendor for more details. editing tools, and offers manual control over retention of recordings. Yes. Chat, video, polling, surveys, question and answer, and white board tools Participant Interaction Tools Yes. Chat, live & recorded video integration, and audience feedback tools. Yes. Text chat, Q&A, Polling, and Remote Control features are available. are all available. SECURITY Logging/Auditing Yes. Post event reports are available. Contact vendor for more details. Yes. Event reports are available to the administrators. Yes. 128-bit encryption, Tivoli authentication controls, optional per-meeting Yes. 128-bit SSL encryption, security passcodes, 'closed-door' meeting rooms, Encryption/Client Authentication Contact vendor for more details password, pre-registration, and meeting-dependent URLs and passwords. and pre-registration options are available. 'Waiting Room' feature for early attendees. Third-Party Certications Contact vendor for more details. Contact vendor for more details. Yes. SSL certicates are included. SUPPORT 24/7 support Yes. Phone and email. Online forums and knowledge base available. Contact vendor for more details. Yes. Phone and email (in English only). Consulting services Yes. InterCall offers in-person or virtual custom training. Contact vendor for more details. Contact the vendor for more details. User Community No Yes, Discussion Groups. Yes. Forums and Wikis are available. DELIVERY OPTIONS SaaS (Software as a Service) Yes Yes Yes On-Premise No Yes Contact the vendor for more information.