Country Pakistan
“Impact of E-Government Program
on the under privileged in Sindh
Province and Karachi City”
by
M. Yahya Waliullah* & S. M. Raza**
yahyaitchief@hotmail.com & e-govt@hotmail.com
*Muhammad Yahya Waliullah is presently working as
Secretary, Information Technology Department,
Government of Sindh, Karachi-74000, Pakistan.
yahyaitchief@hotmail.com
**S. M. Raza is presently working as Project Director E-
Government, Information Technology Department,
Government of Sindh, Karachi-74000, Pakistan
e-govt@hotmail.com
+Disclaimer: Both the authors are working for the
Government. However opinion expressed in the paper
are their own and do not reflect Government view in
any way. All the quoted data/information is obtained
from sources available in public domain and may have
copyright of their respective authors/organizations.
Human Security & e-Governance
Human Security is a critical issue in many
countries and cities.
Physical security that is to say security of life and
property comes first.
A case of Karachi
Karachi is the fastest growing city in Asia the
population which was 0.27 Million in 1947 now
stands to over 15.5 Million persons.
KARACHI
Urban Megalopolis
In Million
16
12
8
4
0
1947 1951 1961 1972 1981 1998 2003
Population
Fastest growing city in Asia
Karachi: USE of ICT in Human
Security
Majority of Karachi’s population now comprises of
migrants from India or their off spring (first generation).
The multi ethnic composition is a mixture of massive
influx of population from allover the country as Karachi
has been a high wage and low price island in the region
for over three decades.
The regional events of 1980’s especially Afghan refugees
flocked to the city. Influx of illegal arms aggravated the
law and order situation in the city.
Challenges faced by Government
Massive influx of people from allover the country
including Afghan refugees and other under
privileged regions has been a major cause of
prevailing human security issues in Sindh
province in general and Karachi city in particular.
Government’s efforts to control the crimes and
law and order situation cannot be successful
unless they are strongly backed by community
support through public private partnership.
Public Private Partnership
Concerned citizens of Karachi assembled at the
platform of CPLC (Citizen Police Liaison
Committee)
CPLC is based on the idea of community support
to government’s crime control efforts and for that
CPLC is using Information Technology as a
prime tool to assist government agencies by
providing them technologically enhanced
Information access.
ROLE OF CPLC
CPLC: A project focused on human security, using
ICT tools and leading to good governance.
Based on the Public Private Partnership Model.
People centric effort to facilitate everyone using
ICT
For general public to have access to services it
costs only a phone call or SMS.
Has provided vigilant monitoring for investigation
and apprehending criminals.
The project has gained public confidence in a
short time due to its qualitative performance.
Role of CPLC Contd..
CPLC over the years has collected and tabulated
the crime related database which is stored and
accessed in collaboration with law enforcement
agencies.
CPLC has a Central Reporting Cell (CRC)
supported by District Reporting Cells (DRC).
Public has access to lodge complains which
once lodged can not be tempered.
Role of CPLC Contd…
CPLC is using multiprocessor machines powered
by Linux / Windows SQL server to store crime
related database which is available for access to
law enforcement agencies on 24x7 basis.
CPLC is also assisting both local and foreign law
enforcing agencies for the screening of criminal
records, Specialized sketching software is being
used to identify suspects.
Central Reporting Cell (CRC)
CRC is connected to five District Reporting Cells (DRC)
through WAN. Any information on the servers of DRC is
also mirrored on CRC servers.
DRC’s can also receive information through SMS,
telephone lines and physical visits.
CRC computer is connected to the wireless systems of
Police department of entire country and motor vehicle
registration office.
CRC maintains databases of
a. Stolen / Snatched motor vehicles
b. First information report (FIR)
c. Criminal records with photo and finger prints.
Central Reporting Cell (CRC)
GIS for spatial crime analysis.
Computerized Identity Kit for development of
sketches of criminals.
Electronic mailing and relaying system.
Computerization of prisoner's record system.
CPLC: CENTRAL COMMAND COMPUTER SYSTEM
CPLC: CENTRAL COMMAND COMPUTER SYSTEM
Computerized Sketching of
Suspects
TWO WHEELERS SNATCHED / THEFT
FOUR WHEELERS SNATCHED / THEFT
CELL PHONES SNATCHED / THEFT
HOMICIDAL CASES
ROBBERIES AND DACOITIES
CONCLUSION / LESSONS TO BE LEARNT
Projects should have confidence of stake holders
(Government, community, target people and
donors).
ICT be used as a tool for improving
implementation and performance of project.
ICT technologies should be kept under continuous
review.
Stake holders should share the cost, at least
maintenance cost.
Users should pay users service charges.
Projects should be sustainable.
Management / Steering committee should not be
permanent.