Jonathan W. Morse
Lisle/Chicago, IL – 773.255.0476
www.jonmorse.com
jwmorse04@yahoo.com
____________________________________________________________________________________
CAREER OBJECTIVE
Seeking a Program Management or Director of PMO position for technical (Infrastructure, IT Security or
App-Dev) or business-related projects. I am a process disciplined strategic partner and a tactical leader
driving successful results for internal and external customers.
RESUME HIGHLIGHTS
Global Security/Infrastructure Program and Project Management (Identity Management,
Sarbanes Oxley, Enterprise Deployments, Applications Assessments)
Application Development Project/Program Management (.Net, Java, Ruby on Rails, CMS)
Built Effective Business and Technical Strategies (Enterprise Security, TCO, Budgeting)
IT Governance and Enterprise Program Delivery Strategy
Executive Relationship Management (C-level Interactions – CEO,CIO,CFO,CISO)
High-Profile Customer Management (AAA, Abbott Laboratories, ABN AMRO, Army National
Guard, Bassett Furniture, BassPro Shops, FHLBC, RadioShack, TXU Energy, UICI)
Extensive Global Vendor Management Experience (RFP, Staffing, Managed Services, Legal)
WORK EXPERIENCE
ABN AMRO, Global CISO and Infrastructure Services, Chicago, IL
Global Program Manager, (July 2006 – Current)
Responsible for managing the separation of technical infrastructure between LaSalle Bank/Bank of
America and ABN AMRO with global impact.
Responsible for delivering major projects for the Global CISO organization that contribute to reducing
the overall risk profile of the bank in global regions including Netherlands, US, EU, Asia, and Brazil
Responsible for Program Management and delivery for the Global EIAM Program.
Managed the global deployment of Network Intrusion Detection Systems in 38 countries and 40
Vulnerability Scanners in 4 global regions to monitor and scan for network vulnerabilities.
Accenture, CIO Department, Chicago, IL
Program Manager, (January 2006 – July 2006)
Managing an offshore (Manila, Philipines) portal application development team that supports Senior
Executive Performance and Promotion Management processes.
Responsible for Release Management and Technical Strategy for sunsetting the application and
transition to new system.
United Airlines, World Head Quarters, Elk Grove Village, IL
Program Manager, (October 2005 – January 2006)
Successfully managed the Enterprise Security Portfolio of projects valued $10MM+
Selected as the representative of Information Systems Division Program Management to work with the
Executive Steering Committee for Solution Delivery
Program Manager for the Identity and Access Management Assessment and Delivery Planning
Assisted Security Compliance PMO to strategize Sarbanes-Oxley (SOX) initiatives
Cendant Corporation, Orbitz.com Division, Chicago, IL
Program Manager, (February 2005 – August 2005)
Successfully managed/coordinated a project with efforts of ~25 people to build and deliver the first
new online business travel product for 2 major airlines.
Successfully managed customer relationships with leaders from technical, strategy management and
marketing groups within a major airline client/first-adopter.
Primary contributor to building the technical management process for future white-label product
engagements.
Last Revision 22 December 2007 Page 1 of 3
Jonathan W. Morse
Lisle/Chicago, IL – 773.255.0476
www.jonmorse.com
jwmorse04@yahoo.com
____________________________________________________________________________________
DELL Professional Services, DELL, Inc., Central Region, Chicago IL
Senior Consultant – Project/Program Manager, (November 2002 – November 2004)
Successfully consulted on Application Development and Infrastructure Projects using SDLC
methodologies.
Managed and participated in exclusive executive meetings, agendas and presentations to meet the
goals of leaders in many large organizations.
Successfully managed client expectations for clients in a multitude of industries driving projects to
completion on time and under budget.
Successfully set strategy and managed projects with budgets of up to $6MM.
Successfully implemented techniques for Project Mgmt Office and Intra-office client management.
Successfully assisted with business development, sales pitches and strategic project structuring
DELL Engagement: Auto Club Group (AAA) - Dearborn, MI (5 Months)
Successfully built the strategy and managed an enterprise deployment of 6000+ workstations with an
XP upgrade while rationalizing 4000+ applications across 300+ sites across the Midwest.
Assisted in building the strategy for the Total Cost of Ownership (TCO) effort for a cost saving
estimated at over $1MM.
DELL Engagement: AGFA Monotype Corporation* - Elk Grove Village, IL (Chicago) (4 Months)
Successfully managed a development effort for a Microsoft Internet Business (MSIB) Fast Track for an
ecommerce site.
Successfully built the strategy and managed the scope for the initiative.
Leveraged key Microsoft partnerships within the service offering.
DELL Engagement: Bassett Furniture Industries - Bassett, VA (4 Months)
Managed a development effort to meet business objectives using Tablet PCs.
Successfully worked with the executive team providing technical partnership with the CIO to
accomplish a major goal for the organization.
DELL Engagement: Federal Home Loan Bank of Chicago* - Chicago, IL (14 months)
Successfully lead a team to provide a major upgrade for an intranet banking portal using .NET.
Nominee for the Microsoft .NET Application of the Year Award 2003
DELL Engagement: Army National Guard - Washington DC (3 Months)
DELL Engagement: BassPro Shops – Springfield, MO (2 Months)
Other Experience
Cornerstone Marketing – UICI, Inc. – Dallas, TX
Project Manager / Sr. Business Analyst,
(April 2002 – November 2002)
TXU Energy - Dallas, TX
Project Manager / Sr. Business Analyst, (January 2002 – April 2002)
Cap Gemini Ernst & Young, Chicago Unit, Westchester, IL
Senior Consultant - Project Manager / Sr. Business Analyst, (December 2000 – August 2001)
Client: Abbott Laboratories – North Chicago, IL
Hewitt Associates LLC, Lincolnshire, IL
Project Manager / Business Analyst, (May 1996 – December 2000)
Last Revision 22 December 2007 Page 2 of 3
Jonathan W. Morse
Lisle/Chicago, IL – 773.255.0476
www.jonmorse.com
jwmorse04@yahoo.com
____________________________________________________________________________________
EDUCATION
Bachelor of Business Administration, 1996, Computer Information Systems
Western Michigan University, Kalamazoo, MI
PMI Member since 2002
Project Management Certificate, Zenger Miller and Associates Program
TECHNICAL KNOWLEDGE
METHODOLOGIES:
Lifecycle Approach to Software Development (SDLC), Business Needs Modeling, Activity Modeling, Data
Modeling, Iterative and Waterfall Approach for Enterprise-Wide Systems Development
(OOAD/UML/RUP/Use Cases), "Brown Paper" Process Flow Modeling (JAD), Waterfall Approach to System
Development, The Architectural “System” Approach of Software Development
HARDWARE Experience:
Win/Intel PC’s, Tablets and Servers, UNIX Sun Workstations, AS400, VM for IBM Mainframe, VAX,
Ethernet, Token Ring, Routers, Gateways, PC peripherals, Palm Pilot Barcode Scanners, Handheld Barcode
Scanners, Radio Frequency Barcode Devices, 1D and 2D Barcode Symbologies, Vulnerability Scanners,
Network Intrusion Detection Systems,
SOFTWARE Experience:
Productivity: Microsoft Office 9x, 2K3, XP, Microsoft Project, Lotus Notes R5, DreamWeaver, Adobe
OS and Networking: Microsoft Windows (ver. 9x,2K,NT,XP,Vista), IIS, XWindows
Internet/Mail: Mozilla Firefox, Microsoft Explorer 6+, FTP, Telnet, Lotus Notes R5, Microsoft Outlook, Vax-
based email, Netscape
Packages: Sailpoint Compliance IQ, Content Management Server, SharePoint Portal Server, MSIB,
Peoplesoft Financials & HR, Microsoft Office 9X, 2K3 ,NT, XP, Lotus Notes R5, Novell Perfect Suite, Lotus
Smart Suite, Cognos Impromptu and PowerPlay, Remedy ARS, Xtend Call Center, SPL CorDaptics Billing
System (CIS+), LIMS, MES
Databases: Microsoft SQL Server, Oracle, Informix, MS Access, Crystal Reports, R&R Report Writer
Languages: Ruby on Rails (RoR),.NET, C#, ASP.NET, Web Services,JavaScript, Java, C, C++, Visual Basic,
VBA, SQL, HTML, XML, AJAX, Perl
Barcoding: Satellite Forms 3.5, Palm OS, Intermec, Percon, Zebra Technologies
Telecommunications: CTI with Siemans 9005 platform, (ACD) Automatic Call Distribution, Siemans Serial
Calling, Automatic Data Transfer, Call Detail Recording, TAPI Interface, Xtend Call Center and Directory
System
*CASE STUDIES – Courtesy: Dell, Inc.
The following Case Studies are about projects where I had a significant contribution to their success.
Agfa Monotype Corporation
http://www1.us.dell.com/content/topics/global.aspx/casestudies/en/2004_agfa_monotype?c=us&l=en&s=corp
Federal Home Loan Bank of Chicago
http://www1.us.dell.com/content/topics/global.aspx/casestudies/en/2005_fed_home_bank_chicago?c=us&l=en&s=corp
Last Revision 22 December 2007 Page 3 of 3