MSL by kd8T6v

VIEWS: 18 PAGES: 9

									Updated on : 17 December 2008




                         http://www.microsoft.com/lifecycle


Please do not hesitate to contact your TAM should you need additional information.
Updated on : 17 December 2008

Microsoft’s Support Lifecycle policy provides consistent and predictable guidelines for product support
availability at the time of product release and throughout the product life. By understanding the product
support available, customers are better able to maximize the management of their IT investments and
strategically plan for a successful IT future. Microsoft will offer a minimum of 10 years support (5
years of Mainstream Support and 5 years of Extended Support) for Business and Developer products.
This spreadsheet lists the mains products and service packs support lifecycle. For more
information on Microsoft Support Lifecycle policy and any product or service pack, please go to the

                                       http://www.microsoft.com/lifecycle


 Please do not hesitate to contact your TAM should you need additional information.


The information contained in the online policies and similar documents on this Web site represents the current view of Microsoft
as of the date they are posted. Because we must respond to changing market conditions and are constantly evaluating how to
better work with our customers and partners, such documents should not be interpreted as legally binding commitments, but
rather as flexible documents subject to change occasionally. Similarly, we cannot guarantee that any information in such

All online policies and similar documents are for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS,
IMPLIED, OR STATUTORY, BY POSTING SUCH DOCUMENTS OR ABOUT THE INFORMATION IN SUCH DOCUMENTS.

Microsoft may occasionally change any of its online policies or similar documents on this Web site, add or remove any terms of
such documents, or remove or discontinue such documents completely, at any time. If we make any such changes, we will post
the revised documents to this Web site, and will revise the publication date on them, but will not provide any other notice to
you. We encourage you to check all online policies and similar documents relevant to your situation periodically to keep
                    Tuesday Matrix
Year   Q1 (April)   Q2 (July)    Q3 (October)   Q4 (January)
2006   4/11/2006     7/11/2006    10/10/2006     1/9/2007
2007   4/10/2007     7/10/2007     10/9/2007     1/8/2008
2008   4/8/2008      7/8/2008     10/14/2008     1/13/2009
2009   4/14/2009     7/14/2009    10/13/2009     1/12/2010
2010   4/13/2010     7/13/2010    10/12/2010     1/11/2011
2011   4/12/2011     7/12/2011    10/11/2011     1/10/2012
2012   4/10/2012     7/10/2012     10/9/2012     1/8/2013
2013   4/9/2013      7/9/2013      10/8/2013     1/14/2014
2014   4/8/2014      7/8/2014     10/14/2014     1/13/2015
2015   4/14/2015     7/14/2015    10/13/2015     1/12/2016
2016   4/12/2016     7/12/2016    10/11/2016     1/10/2017
2017   4/11/2017     7/11/2017    10/10/2017     1/9/2018
2018   4/10/2018     7/10/2018     10/9/2018     1/8/2019
2019   4/9/2019      7/9/2019      10/8/2019     1/14/2020
2020   4/14/2020     7/14/2020    10/13/2020     1/12/2021
A matrix of the Microsoft product families and the duration of service pack support for
each product family is as follows:


                          Service Pack Support Policy
                Product Family                            12 Months         24 Months
Windows                                                                        Yes
Office                                                         Yes
Servers                                                        Yes
Developer Tools                                                Yes
Business Solutions                                             Yes
Consumer, Hardware, Mulimedia, Games                           Yes
                                                                                                                     Major Products & Service Packs Summary
                                                                          General                   Mainstream                   Extended                  Service Pack   Service Pack    Service Pack
                       Product Name                                                                                                                                                                                                          Notes
                                                                         Availability              Retirement (1)              Retirement (2)                 Level        Availability   Retired (3)(4)
Windows 2000 Family                                                        3/31/2000                   6/30/2005                  7/13/2010                     SP3         8/1/2002        6/30/2005
Windows 2000 Family                                                                                                                                             SP4         6/26/2003       7/13/2010
Windows XP Professional                                                                                                                                        RTM         12/31/2001       9/17/2004        Mainstream = 2 years after Windows Vista release
Windows XP Professional                                                    12/31/2001                  4/14/2009                    4/8/2014                    SP1         8/30/2002      10/10/2006        CSA available
Windows XP Professional                                                                                                                                         SP2         9/17/2004       7/13/2010
Windows XP Professional                                                                                                                                         SP3         4/21/2008      Review Note (4)
Windows Vista                                                              1/25/2007                   4/10/2012                  4/11/2017                    RTM          1/25/2007       4/13/2010
Windows Vista                                                                                                                                                   SP1         2/4/2008       Review Note (4)
Windows 2003 Server Family                                                                                                                                     RTM          5/28/2003       4/10/2007        CSA available for SP0/RTM
Windows 2003 Server Family                                                 5/28/2003                                                                            SP1         3/30/2005       4/14/2009        Mainstream = 2 years after Windows 2008 release
Windows 2003 Server Family                                                                             7/13/2010                  7/14/2015                     SP2         3/13/2007      Review Note (4)
Windows 2003 R2 Family                                                      3/5/2006                                                                           RTM          3/5/2006        4/14/2009        based on Windows Server 2003 SP1 code
Windows 2003 R2 Family                                                                                                                                          SP2         3/13/2007      Review Note (4)
Windows 2008 Server Family                                                 5/6/2008                    7/9/2013                    7/10/2018                    SP1         5/6/2008       Review Note (4)   RTM = SP1 / same level as Vista
Windows CE 4.2                                                             6/1/2003                    7/8/2008                    7/9/2013                    RTM          6/1/2003        7/9/2013
Windows CE 5.0                                                             8/31/2004                  10/13/2009                  10/14/2014                   RTM          8/31/2004      10/14/2014
SQL Server 7.0                                                             3/1/1999                   12/31/2005                   1/11/2011                    SP4         4/26/2002       1/11/2011
SQL Server 2000                                                           11/30/2000                   4/8/2008                    4/9/2013                    SP3a         1/7/2003        7/10/2007        SP3a supported 24 months after SP4
SQL Server 2000                                                                                                                                                 SP4         5/12/2005      Review Note (3)
SQL Server 2005                                                                                                                                                RTM          1/14/2006       7/10/2007
SQL Server 2005                                                            1/14/2006                   4/12/2011                  4/12/2016                     SP1         4/18/2006       4/8/2008
SQL Server 2005                                                                                                                                                 SP2         2/19/2007       1/12/2012
SQL Server 2005                                                                                                                                                 SP3        11/17/2008      Review Note (3)
SQL Server 2008                                                            8/1/2008                    10/8/2013                  10/9/2018                    RTM          8/1/2008       Review Note (3)
Exchange Server 5.5                                                        2/3/1998                   12/31/2003                  1/10/2006                     SP4         11/1/2000       1/10/2006
Exchange Server 2000                                                      11/29/2000                  12/31/2005                  1/11/2011                     SP3         7/18/2002       1/11/2011
Exchange Server 2003                                                                                                                                           RTM          9/28/2003       5/25/2005        Mainstream = 2 years after Exchange 2007 release
Exchange Server 2003                                                       9/28/2003                   4/14/2009                   4/8/2014                     SP1         5/25/2004       1/8/2008         SP1 supported 24 months after SP2
Exchange Server 2003                                                                                                                                            SP2        10/18/2005      Review Note (3)
Exchange Server 2007                                                        3/8/2007                   4/10/2012                  4/11/2017                    RTM          3/8/2007        1/13/2009
Exchange Server 2007                                                                                                                                            SP1        11/29/2007      Review Note (3)
Office 2000                                                                6/27/1999                   6/30/2004                  7/14/2009                     SP3        10/21/2002       7/14/2009        CSA will be available
Office XP                                                                  5/31/2001                   7/11/2006                  7/12/2011                     SP3         3/9/2004        7/12/2011
Office 2003                                                                                                                                                    RTM         11/17/2003       7/27/2005        Mainstream = 2 years after Office 2007 release
Office 2003                                                               11/17/2003                   4/14/2009                   4/8/2014                     SP1         7/27/2004      10/10/2006        CSA is NOT available / upgrade to SP2
Office 2003                                                                                                                                                     SP2         9/26/2005      10/14/2008
Office 2003                                                                                                                                                     SP3         9/18/2007      Review Note (3)
Office 2007                                                                1/27/2007                   4/10/2012                  4/11/2017                    RTM          1/27/2007       1/13/2009
Office 2007                                                                                                                                                     SP1        12/11/2007      Review Note (3)
Visio Professional 2002                                                    6/30/2001                   7/11/2006                  7/12/2011                     SP2         1/25/2005      Review Note (3)
Visio Professional 2003                                                                                                                                        RTM         11/17/2003       7/27/2005
Visio Professional 2003                                                   11/17/2003                   4/14/2009                  1/14/2014                     SP1         7/27/2004      10/10/2006
Visio Professional 2003                                                                                                                                         SP2         9/27/2005      10/14/2008
Visio Professional 2003                                                                                                                                         SP3         9/17/2007      Review Note (3)
Visio Professional 2007                                                    1/27/2007                   4/10/2012                  4/11/2017                    RTM          1/27/2007       1/13/2009
Visio Professional 2007                                                                                                                                         SP1        12/11/2007      Review Note (3)
SharePoint Portal Server 2001                                              6/2/2001                    7/11/2006                  7/12/2011                     SP3         3/23/2004       7/12/2011
Content Management Server 2002                                             11/7/2002                   4/14/2009                  4/8/2014                      SP2         11/5/2005      Review Note (3)   Mainstream = 2 years after SharePoint 2007 release
SharePoint Portal Server 2003                                                                                                                                  RTM         11/23/2003      10/18/2005
SharePoint Portal Server 2003                                             11/23/2003                   4/14/2009                  1/14/2014                     SP1        10/18/2004       1/9/2007
SharePoint Portal Server 2003                                                                                                                                   SP2        10/18/2005      10/14/2008
SharePoint Portal Server 2003                                                                                                                                   SP3         9/21/2007      Review Note (3)
Office SharePoint Server 2007                                              1/27/2007                   4/10/2012                  4/11/2017                    RTM          1/27/2007       1/13/2009
Office SharePoint Server 2007                                                                                                                                   SP1        12/11/2007      Review Note (3)
Project Server 2002                                                         8/1/2002                   10/9/2007                  10/9/2012                     SP1         3/23/2004      Review Note (3)
Project Server 2003                                                                                                                                            RTM         11/17/2003       7/27/2005
Project Server 2003                                                       11/17/2003                   4/14/2009                  1/14/2014                     SP1         7/27/2004       1/9/2007
Project Server 2003                                                                                                                                            SP2a        12/13/2005      10/14/2008
Project Server 2003                                                                                                                                             SP3         9/18/2007      Review Note (3)
Project Server 2007                                                        1/27/2007                   4/10/2012                  4/11/2017                    RTM          1/27/2007       1/13/2009
Project Server 2007                                                                                                                                             SP1        12/11/2007      Review Note (3)
ISA Server 2000                                                            3/18/2001                   4/11/2006                  4/12/2011                     SP2         5/20/2004       4/12/2011
ISA Server 2004 Standard                                                                                                                                       RTM          9/8/2004        4/11/2006
ISA Server 2004 Standard                                                    9/8/2004                  10/13/2009                  10/14/2014                    SP1         3/11/2005       4/10/2007
ISA Server 2004 Standard                                                                                                                                        SP2         1/31/2006       7/8/2008
ISA Server 2004 Standard                                                                                                                                        SP3         5/31/2007      Review Note (3)
ISA Server 2004 Enterprise                                                                                                                                     RTM          3/1/2005        4/10/2007        based on SP1 code
ISA Server 2004 Enterprise                                                  3/1/2005                   4/13/2010                  4/14/2015                     SP2         1/31/2006       7/8/2008         SP1 does not exist for Enterprise Edition
ISA Server 2004 Enterprise                                                                                                                                      SP3         5/31/2007      Review Note (3)
ISA Server 2006                                                           10/17/2006                   1/11/2011                  1/10/2017                    RTM         10/17/2006       7/14/2009
ISA Server 2006                                                                                                                                                 SP1         7/8/2008       Review Note (3)
MOM 2000                                                                    3/1/2001                   4/11/2006                  4/12/2011                     SP1         2/7/2003        4/12/2011
MOM 2005                                                                  11/25/2004                   1/12/2010                  1/13/2015                    RTM         11/25/2004      10/10/2006
MOM 2005                                                                                                                                                        SP1         8/1/2005       Review Note (3)
System Center Operations Manager 2007                                      6/23/2007                   7/10/2012                  7/11/2017                    RTM          6/23/2007       4/14/2009
System Center Operations Manager 2007                                                                                                                           SP1         2/22/2008      Review Note (3)
SMS 2.0                                                                     4/1/1999                   4/11/2006                  4/12/2011                     SP5         6/29/2003       4/12/2011
SMS 2003                                                                                                                                                       RTM          1/20/2004       9/10/2005        Mainstream = 2 years after SCCM 2007 release
SMS 2003                                                                   1/20/2004                                                                            SP1         9/10/2004       4/10/2007
SMS 2003                                                                                               1/12/2010                  1/13/2015                     SP2         2/10/2006       7/8/2008
SMS 2003                                                                                                                                                        SP3         4/27/2007      Review Note (3)
SMS 2003 R2                                                                8/25/2006                                                                           RTM          8/25/2006        7/8/2008        based on SP2 code
SMS 2003 R2                                                                                                                                                     SP3         4/27/2007      Review Note (3)
System Center Configuration Manager 2007                                  11/29/2007                                                                           RTM         11/29/2007       7/14/2009
System Center Configuration Manager 2007                                                               10/9/2012                  1/10/2017                     SP1         7/3/2008       Review Note (3)
System Center Configuration Manager 2007 R2                               11/29/2008                                                                           RTM         11/29/2008      Review Note (3)
Virtual Server 2005                                                       10/29/2004                                                                           RTM         10/29/2004      Review Note (3)
Virtual Server 2005 R2                                                                                 1/12/2010                  1/13/2015                    RTM          1/28/2006        7/8/2008
                                                                           1/28/2006
Virtual Server 2005 R2                                                                                                                                          SP1         4/16/2007      Review Note (3)
System Center Virtual Machine Manager 2007                                11/29/2007                   10/9/2012                  1/10/2017                    RTM         11/29/2007      Review Note (3)
Software Update Services 1.0                                               8/26/2005                      n/a                     7/10/2007                     SP1         8/26/2005       7/10/2007        http://support.microsoft.com/kb/905682
Windows Server Update Services 2.0                                         3/22/2005                       n/a                    4/30/2009                    RTM          3/22/2005          ENDED
Windows Server Update Services 2.0                                                                                                                              SP1         5/31/2006       4/30/2009        Support will end 2 years after WSUS 3.0 is released
Windows Server Update Services 3.0                                         4/30/2007                       n/a                          ?                      RTM          4/30/2007       4/17/2009        Support will end 1 year after WSUS 3.0 SP1 is released
Windows Server Update Services 3.0                                                                                                                              SP1         4/17/2008      Review Note (3)   FAQ - http://technet.microsoft.com/en-us/wsus/bb980625.aspx
Application Center 2000                                                     5/2/2001                   7/11/2006                  7/12/2011                     SP1        10/15/2001       6/18/2004        Roadmap for Application Center on:
Application Center 2000                                                                                                                                         SP2         6/18/2003       7/12/2011        http://www.microsoft.com/applicationcenter/evaluation/roadmap.mspx
Host Integration Server 2000                                                3/1/2001                   1/9/2007                   1/10/2012                     SP1        12/10/2002       4/11/2006
Host Integration Server 2000                                                                                                                                    SP2         3/30/2005      Review Note (3)
Host Integration Server 2004                                              10/30/2004                   1/12/2010                  1/13/2015                    RTM         10/30/2004      Review Note (3)
BizTalk Server 2000                                                        5/2/2001                    7/11/2006                  7/12/2011                     SP2         4/14/2002       7/12/2011
BizTalk Server 2002                                                         4/1/2002                   7/10/2007                  7/10/2012                    RTM          4/1/2002        7/10/2007
BizTalk Server 2002                                                                                                                                             SP1         7/31/2003      Review Note (3)
BizTalk Server 2004                                                                                                                                            RTM          5/20/2004      12/16/2005
BizTalk Server 2004                                                        5/20/2004                   7/14/2009                   7/8/2014                     SP1        12/16/2004       1/8/2008
BizTalk Server 2004                                                                                                                                             SP2        10/25/2006      Review Note (3)
BizTalk Server 2006                                                        6/23/2006                   7/12/2011                  7/12/2016                    RTM          6/23/2006      Review Note (3)
BizTalk Server 2006 R2                                                     9/25/2007                                                                           RTM          9/25/2007      Review Note (3)
Commerce Server 2000                                                       1/30/2001                   4/11/2006                   4/8/2008                     SP3         9/2/2002        4/8/2008
Commerce Server 2002                                                                                                                                           RTM          4/4/2002        9/6/2003
Commerce Server 2002                                                                                                                                            SP1         9/6/2002        6/1/2004
Commerce Server 2002                                                        4/4/2002                   7/8/2008                    7/9/2013                     SP2         6/1/2003        5/24/2005
Commerce Server 2002                                                                                                                                            SP3         5/24/2004       1/8/2008
Commerce Server 2002                                                                                                                                            SP4        10/10/2006      Review Note (3)
Commerce Server 2007                                                       6/16/2006                   7/12/2011                  7/12/2016                    RTM          6/23/2006        7/8/2008
Commerce Server 2007                                                                                                                                            SP1         6/22/2007      Review Note (3)



(1) Mainstream support will end 5 years after the general availability date or 2 years after the next version of the product is released, whichever period is longer.                                        Change has already occured
(2) Extended support will end five years after mainstream support ends.                                                                                                                                      Change expected in next quarter
(3) Support ends either 12 months after the next service pack releases or at the end of the product's support lifecycle, whichever comes first.                                                              Change expected in next 6 months
(4) Support ends either 24 months after the next service pack releases or at the end of the product's support lifecycle, whichever comes first.
                                                                                                                                                         (2)(3)
                                                                                   Internet Explorer & Service Packs Summary
                                                                    General                Service Pack              Service Pack            Service Pack
                     Product Name                                                                                                                                                                      Notes
                                                                  Availability                Level                   Availability            Retired (3)
Internet   Explorer    5.5                                        12/31/2000                    SP2                    8/2/2001               12/31/2003          This standalone IE version was available for Windows 98, Me, NT4 and 2000
Internet   Explorer    5.01 on Windows 2000 SP4                    3/31/2000                    SP4                    6/26/2003               7/13/2010          IE 5.01 RTM, SP1,…, SP4 were included in Windows 2000 RTM, SP1,…, SP4
Internet   Explorer    6 on Windows 2000 SP4                      12/31/2001                    RTM                   12/31/2001               8/30/2003          IE 6 RTM was available for Windows 2000 any SP
Internet   Explorer    6 on Windows 2000 SP4                       8/30/2002                    SP1                    8/30/2002             Review Note (1)      IE 6 SP1 was available for Windows 2000 any SP
Internet   Explorer    6 on Windows XP RTM                        12/31/2001                    RTM                   12/31/2001               9/17/2004          IE 6 RTM was included in Windows XP RTM
Internet   Explorer    6 on Windows XP SP1                         8/30/2002                    SP1                    8/30/2002              10/10/2006          IE 6 SP1 was included in Windows XP SP1
Internet   Explorer    6 on Windows XP SP2                         9/17/2004                   (SP2)                   9/17/2004               7/13/2010          This IE version is included in Windows XP SP2
Internet   Explorer    6 on Windows XP SP3                         4/21/2008                   (SP3)                   4/21/2008             Review Note (1)      This IE version is included in Windows XP SP3
Internet   Explorer    6 on Windows 2003                           5/28/2003                    SP1                    3/30/2005             Review Note (1)      This IE version follows Windows 2003 support phases
Internet   Explorer    7                                           11/1/2006                    RTM                    11/1/2006             Review Note (1)      Release date differ depending on the Language version of IE


(1) The Microsoft Support Lifecycle policy defines a “component” as software that was included with or shipped with a product. Examples of                        Change has already occured
Operating System components would be Internet Explorer and Windows Media Player. Components will follow the Support Lifecycle timelines                           Change expected in next quarter
of the product they shipped with. In addition, the service pack support policy will apply.                                                                        Change expected in next 6 months
(2) Support lifecycle for Internet Explorer versions:        http://support.microsoft.com/gp/lifesupsps#Internet_Explorer
(3) Internet Explorer Home and downloads:                    http://www.microsoft.com/windows/ie/default.mspx
                                                                                                                                    Developer Tools & Service Packs Summary (4)
                                                                General                 Mainstream                  Extended                 Service Pack                  Service Pack    Service Pack
                   Product Name                                                                                                                                                                                                                                    Notes
                                                               Availability            Retirement (1)             Retirement (2)                Level                       Availability    Retired (3)
.Net Framework 1.0                                                                                                                                SP2                         8/7/2002      7/21/2005
                                                                4/15/2002                  7/10/2007                 7/14/2009
.Net Framework 1.0                                                                                                                                SP3                         9/9/2004     Review Note (3)
.Net Framework 1.1                                                                                                                               RTM                         7/10/2003       9/9/2005
                                                                7/10/2003                 10/14/2008                 10/8/2013
.Net Framework 1.1                                                                                                                                SP1                         9/9/2004     Review Note (3)
.Net Framework 2.0                                                                                                                               RTM                         2/17/2006      1/13/2009
                                                                2/17/2006                  4/12/2011                 4/12/2016
.Net Framework 2.0                                                                                                                                SP1                       12/27/2007     Review Note (3)
.Net Framework 3.0                                                                                                                               RTM                         1/23/2007      1/13/2009
                                                                1/23/2007                  4/10/2012                 4/11/2017
.Net Framework 3.0                                                                                                                                SP1                       12/17/2007     Review Note (3)
.Net Framework 3.5                                                                                                                               RTM                        11/20/2007      10/13/2009
                                                               11/20/2007                   1/8/2013                  1/9/2018
.Net Framework 3.5                                                                                                                                SP1                        8/11/2008     Review Note (3)
Visual Basic 6.0 Editions                                       1/27/1999                  3/31/2005                  4/8/2008                    SP6                        3/29/2004       4/8/2008        http://msdn.microsoft.com/vstudio/downloads/updates/sp/vs6/sp6/default.aspx
Visual C++ 6.0 Editions                                         8/30/1998                  9/30/2004                 9/30/2005                    SP6                        3/29/2004      9/30/2005        http://msdn.microsoft.com/vstudio/downloads/updates/sp/vs6/sp6/default.aspx
Visual SourceSafe 6.0                                            6/3/1998                  7/10/2007                 7/14/2009                    SP6                        8/14/2002     Review Note (3)   http://msdn.microsoft.com/vstudio/downloads/updates/sp/vs6/sp6/default.aspx
Visual Studio .NET 2002 Family                                                                                                                   RTM                         4/15/2002      4/11/2006
                                                                4/15/2002                  7/10/2007                 7/14/2009
Visual Studio .NET 2002 Family                                                                                                                    SP1                        2/28/2005     Review Note (3)
Visual Studio .NET 2003 Family                                                                                                                   RTM                         7/10/2003      10/9/2007
                                                                7/10/2003                 10/14/2008                 10/8/2013
Visual Studio .NET 2003 Family                                                                                                                    SP1                        8/15/2006     Review Note (3)
Visual Studio 2005 Family                                                                                                                        RTM                         1/27/2006       1/8/2008
                                                                1/27/2006                  4/12/2011                 4/12/2016
Visual Studio 2005 Family                                                                                                                         SP1                       12/14/2006     Review Note (3)
Visual Studio 2008 Family                                                                                                                        RTM                         2/19/2008      10/13/2009
                                                                2/19/2008                   4/9/2013                 4/10/2018
Visual Studio 2008 Family                                                                                                                         SP1                        8/11/2008     Review Note (3)
Visual Basic Runtime                                            Review Note                Review Note                Review Note                    n/a                         n/a            n/a          VB Runtime follows the support lifecycle of the OS it ships with
Microsoft Data Access Components (MDAC)                         Review Note                Review Note                Review Note               Review Note                  Review Note    Review Note      http://msdn.microsoft.com/data/mdac/default.aspx?pull=/library/en-us/dnmdac/html/data_mdacroadmap.asp
Microsoft XML Parser (MSXML)                                    Review Note                Review Note                Review Note               Review Note                  Review Note    Review Note      http://support.microsoft.com/kb/269238
Microsoft Java Virtual Machine                                  8/15/1995                  Review Note               12/31/2007                 MS03-011                    4/13/2003       12/31/2007       http://www.microsoft.com/mscorp/java/


(1)    Mainstream support will end 5 years after the general availability date or 2 years after the next version of the product is released, whichever period is longer.                                     Change has already occured
(2)    Extended support will end five years after mainstream support ends.                                                                                                                                   Change expected in next quarter
(3)    Support ends either 12 months after the next service pack releases or at the end of the product's support lifecycle, whichever comes first.                                                           Change expected in next 6 months
(4)   Support lifecycle for Developer Tools:               http://support.microsoft.com/gp/lifeselectdevtools
                      Support lifecycle for Service Packs: http://support.microsoft.com/gp/lifesupsps#Developer_Tools
                                                                                                                                                                                    (4)
                                                                                                                Business Solutions & Service Packs Summary
                                                                      General                 Mainstream                 Extended                 Service Pack          Service Pack      Service Pack
                      Product Name                                                                                                                                                                                                             Notes
                                                                    Availability             Retirement (1)            Retirement (2)                Level               Availability      Retired (3)
Navision 3.70                                                         7/3/2003                 11/12/2006                   n/a                        n/a                    n/a              n/a
Dynamics NAV 4.0                                                    12/12/2004                  1/12/2010                   n/a                        n/a                    n/a              n/a
Dynamics NAV 5.0                                                      1/1/2007                  1/10/2012                1/10/2017                     n/a                    n/a              n/a          Review Note (2)
Navision Axapta 2.5                                                  10/1/2001                   1/9/2007                   n/a                        n/a                    n/a              n/a
Dynamics AX 3.0                                                                                                                                        SP5                2/28/2006         7/8/2008
                                                                      10/1/2002                 1/13/2009                      n/a
Dynamics AX 3.0                                                                                                                                        SP6                 5/1/2007       Review Note (3)
Dynamics AX 4.0                                                                                                                                       RTM                 9/10/2006         1/8/2008
Dynamics AX 4.0                                                       9/10/2006                10/11/2011                 10/11/2016                   SP1               12/20/2006        10/14/2008
Dynamics AX 4.0                                                                                                                                        SP2                7/27/2007       Review Note (3)
Solomon 6.0                                                           9/30/2004                10/13/2009                     n/a                      n/a                    n/a              n/a
Dynamics SL 6.5                                                       1/14/2006                 4/12/2011                     n/a                      n/a                    n/a              n/a
Dynamics SL 7.0                                                       8/31/2007                 10/9/2012                 10/10/2017                   n/a                    n/a              n/a          Review Note (2)
Point of Sale 1.0                                                      6/1/2005                 7/13/2010                     n/a                      n/a                    n/a              n/a
Dynamics Point of Sale 2.0                                            1/27/2007                 4/10/2012                  4/11/2017                   n/a                    n/a              n/a          Review Note (2)
Great Plains 7.5                                                       7/1/2003                  1/9/2007                     n/a                      n/a                    n/a              n/a
Great Plains 8.0                                                       6/1/2004                10/13/2009                     n/a                      n/a                    n/a              n/a
Dynamics GP 9.0                                                      12/19/2005                 1/11/2011                     n/a                      n/a                    n/a              n/a
Dynamics GP 10.0                                                      10/9/2007                 12/9/2012                 10/10/2017                   n/a                    n/a              n/a          Review Note (2)
CRM 1.0                                                                1/1/2003                 7/11/2006                     n/a                      n/a                    n/a              n/a
CRM 1.2                                                              10/31/2003                  1/9/2007                     n/a                      n/a                    n/a              n/a
Dynamics CRM 3.0                                                      12/1/2005                 4/14/2011                  4/12/2016                   n/a                    n/a              n/a
Dynamics CRM 4.0                                                      2/29/2008                  4/9/2013                  4/10/2018                   n/a                    n/a              n/a

(1) The Support Lifecycle policy went into effect for most Microsoft Business Solutions products on November 30, 2003 under a three-year minimum mainstream                                                 Change has already occured
support offering. This policy covered version releases current at that time and products released throughout 2004. In 2005, Microsoft Business Solutions has extended                                       Change expected in next quarter
to a five-year minimum lifecycle for all products released in 2005 and all future releases. In 2007, the policy for business and developer products, which includes                                         Change expected in next 6 months
selected Microsoft Dynamics products, provides a minimum of 10 years of support (5 years of Mainstream Support and 5 years of Extended Support).

(2) Microsoft Dynamics customers will receive an additional five years of product support beyond the current five years offered for Mainstream Support, following the
announcement on Oct. 24, 2007.
(3) Support ends either 12 months after the next service pack releases or at the end of the product's support lifecycle, whichever comes first.
(4) Support lifecycle for Business Solutions:                  http://support.microsoft.com/gp/lifeselectmonbus
    Support lifecycle for Service Packs:                       http://support.microsoft.com/gp/lifesupsps#Business_Solutions

								
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