Microsoft 20CRM 20Learning 20Plan by 3KuG7B

VIEWS: 5 PAGES: 110

									  Product: Microsoft CRM
                     To achieve competency: At minimum, 2 certified individuals per company combined must complete and pass a total of 5 unique exams (the three requ
Step 1 - Choose your exams




                                                                                                                                                  Step 2 - Choose you training method
                             Exams Needed For Requirement
                                                                                               Exams
                                              Certification                                                        Course
                             Required Exams




                                              Microsoft CRM Customization                                          Customization

                                              Microsoft CRM Installation & Configuration
                                                                                                                   Installation & Configuration
                                                                                                                   Service Management
                                                                                                                   Sales Management
                                              Microsoft CRM Applications
                                                                                                                   Marketing Automation
                                                                                                                   Service Scheduling



                                                                                               Exams
                                              Certification                                                        Course
                                              Extending CRM with .Net Exam                                         Extending CRM with .Net
                                              Microsoft Exam 70-210 Installing, Configuring, and Administering
                                              Microsoft Windows 2000 Professional+                                 N/A
                                              Microsoft Exam 70-216 Implementing and Administering a
                                              Microsoft Windows 2000 Network Infrastructure                        N/A
                                              Microsoft Exam 70-217 Implementing and Administering a
                                              Microsoft Windows 2000 Directory Services Infrastructure             N/A
                                              Microsoft Exam 70-220: Designing Security for a Microsoft
                                              Windows 2000 Network                                                 N/A
                                              Microsoft Exam 70-224: Installing, Configuring, and Administering
                                              Microsoft Exchange 2000 Server                                       N/A
                                              Microsoft Exam 70-228: Installing, Configuring and Administering
                                              Microsoft SQL Server 2000 Enterprise Edition                         N/A
                             Optional Exams




                                              Microsoft Exam 70-270 Installing, Configuring, and Administering
                                              Microsoft Windows XP Professional                                    N/A
                                              Microsoft Exam 70-284: Implementing and Managing Microsoft
                                              Exchange Server 2003                                                 N/A
                                              Microsoft Exam 70–290: Managing and Maintaining a Microsoft
                                              Windows Server 2003 Environment                                      N/A
                                              Microsoft Exam 70-292: Managing and Maintaining a Microsoft
                                              Windows Server 2003 Environment for an MCSA Certified on
                                              Windows 2000                                                         N/A
                                              Microsoft Exam 70-297 Designing a Microsoft Windows Server
                                              2003 Active Directory and Network Infrastructure+                    N/A
                                              Microsoft Exam 70-298: Designing Security for a Microsoft
                                              Windows Server 2003 Network                                          N/A
                                              Microsoft Exam 70-305: Developing and Implementing Web
                                              Applications with Microsoft Visual Basic .NET and Microsoft Visual
                                              Studio .NET                                                          N/A
                                              Microsoft Exam 70-315: Developing and Implementing Web
                                              Applications with Microsoft Visual C# .NET and Microsoft Visual
                                              Studio .NET                                                          N/A
Microsoft Exam 70-431: TS: Microsoft SQL Server 2005 -
Implementation and Maintenance                              N/A



1
    Actual instructor-led training and material prices may vary by Certified Partner for Learning Solutions.
total of 5 unique exams (the three required exams below and two of the optional exams).




                                                                                                                            Step 3 - Assign your individuals
               Available Training That Applies to Each Exam                                                                                                    Apply your personnel to the T
                            eCourses                      Materials                                 Classroom                                                  Required Exams
               Length        Price Description teaches
                                   This eCourse                   Material #      Price1     Length            Price1                                          Name
               22 Hours      $897 students how to perform a          8525A         $150         3 Days        $1,350

               16 Hours                                           8526A          $150           3 Days       $1,350
                             $897 This eCourse teaches students how to install and configure Microsoft® CRM 3.0. The course explores the components used within a Mic
               8 Hours                                            8523A          $50            1 Day         $450
                             $299 This course teaches the processes and functionality used by Service managers and Service representatives. The course starts with an in
               8 Hours                                            8521A          $50             1 Day        $450
                             $299 This course teaches the processes and functionality used by sales managers and sales representatives. The course begins with an introd
               8 Hours                                            8522A          $50            1 Day        $450
                             $299 This course teaches the processes and functionality used by marketing managers and marketing representatives. It begins with an introd
               8 Hours                                            8524A          $50             1 Day         and
                             $299 This course teaches the processes and functionality used by service managers$450 service schedulers. The course starts with an introdu


                                 eCourses                                Materials                  Classroom                                                  Optional Exams
               Length        Price Description                    Material #      Price1     Length            Price1                                          Name
                                     N/A                             8308A         $150         3 Days        $1,350
               Exam Preparation Guide
               http://www.microsoft.com/learning/exams/70-210.asp

               Exam Preparation Guide
               http://www.microsoft.com/learning/exams/70-216.asp
               Exam Preparation Guide
               http://www.microsoft.com/learning/exams/70-217.asp
               Exam Preparation Guide
               http://www.microsoft.com/learning/exams/70-220.asp
               Exam Preparation Guide
               http://www.microsoft.com/learning/exams/70-224.asp
               Exam Preparation Guide
               http://www.microsoft.com/learning/exams/70-228.asp
               Exam Preparation Guide
               http://www.microsoft.com/learning/exams/70-270.asp
               Exam Preparation Guide
               http://www.microsoft.com/traincert/exams/70-284.asp
               Exam Preparation Guide
               http://www.microsoft.com/traincert/exams/70-290.asp

               Exam Preparation Guide
               http://www.microsoft.com/learning/exams/70-292.asp
               Exam Preparation Guide
               http://www.microsoft.com/learning/exams/70-297.asp
               Exam Preparation Guide
               http://www.microsoft.com/learning/exams/70-298.asp

               Exam Preparation Guide
               http://www.microsoft.com/learning/exams/70-305.asp

               Exam Preparation Guide
               http://www.microsoft.com/learning/exams/70-315.asp
             Exam Preparation Guide
             http://www.microsoft.com/learning/exams/70-431.asp




earning Solutions.
Apply your personnel to the Training
Required Exams
          Start Date End Date Exam Date




Optional Exams
          Start Date End Date Exam Date
Training & Certification from Microsoft Business Solutions Overview
eCourses




Classroom




Training Materials




Foundation Library




Certification
Contact Information
Training & Certification from Microsoft Business Solutions Overview
eCourses
 Developed from our industry leading curriculum and certified trainers, eCourse material is specifically designed to cover detailed concepts
 on specific topic areas. An eCourse will allow you to have 24-hour online access to training, which will save you time and increase your
 productivity. You can learn at your own pace and still receive the same great product knowledge you would receive from the classroom
 without the need for travel or unnecessary time away from the office.

 For more information please visit PartnerSource - Training & Certification - eLearning - eCourses:
 https://mbs.microsoft.com/partnersource/communities/training/elearning/eCourses.htm

 Do you have eCourse credits as a part of your service plan?
 To utilize eCourse credits you can go to PartnerSource > Training & Certification > Registration > eLearning Registration
 (https://mbs.microsoft.com/eventregext/default.aspx) > search for and select the desired eCourse > select the Register button > fill in the
 appropriate information making sure to mark the Use Full Credit box > select submit
Classroom
 Located in cities across the North America, classroom training is a great way to get the foundational level of training you need. Classroom
 training allows you to learn from a certified trainer—a professional with a wealth of solid, hands-on experience, in a truly interactive
 environment. You’ll see demonstrations, hear presentations, get hands-on product experience, and get the opportunity to interact and hold
 discussions with others using Microsoft Business Solutions.

 For more information please visit PartnerSource - Training & Certification - Classroom Training:
 https://mbs.microsoft.com/partnersource/communities/training/classroomtraining/
Training Materials

 Microsoft Business Solutions Courseware is a type of training material directly available to all Microsoft certified partners. Courseware
 is made up of both Class Packs and Trainer Packs. Included in Trainer Packs are resources such as VPC images, instructor notes,
 presentation materials, syllabi, and sales tip sheets which provide in-depth information on Microsoft Business Solutions products. Class
 Packs are intended for individuals taking a classroom training course and do not contain trainer resources found in Trainer Packs.

 Microsoft Business Solutions Training Manuals are available to Microsoft Business Solutions competent partners. Training Manuals
 are not designed to be offered through the Certified Partner for Learning Solutions channel and therefore do not contain Trainer Packs.
 Over the next year, many Training Manual titles will be released as Microsoft Business Solutions Courseware.

 To order MBS Coureware or Training Materials please visit PartnerSource - Training & Certification - Training Materials:
 https://mbs.microsoft.com/partnersource/communities/training/trainingmaterials/
Foundation Library
 The Foundation Library of tutorials is a collection of overview tutorials specific to the Microsoft Business Solutions family of products.
 These tutorials generally cover a broad range of topics at a high level, and can be used to provide an introduction to a new subject, to
 reinforce prior learning, or for ―just in time‖ type training on a given process, procedure, or feature. These tutorials can typically be viewed
 in 45 to 60 minutes. You'll learn tips and tricks you can use every day to increase your productivity and save time.

 For more information please visit PartnerSource - Training & Certification - eLearning - Foundation Library:
 https://mbs.microsoft.com/partnersource/communities/training/elearning/foundlib.htm


Certification
 Partners can visit a local Prometric or Pearson VUE testing center to take Microsoft Business Solutions exams. These proctored testing
 centers will administer exams for a fee of $125 USD per exam. Information on testing can be found at: www.vue.com/mbs and
 www.prometric.com.

 The Microsoft Business Solutions Certified Professional credential is intended for professionals who have demonstrated proficiency
 with at least one series of a Microsoft Business Solutions product. Professional level certifications can be obtained by taking one of many
 exams. Microsoft Business Solutions Certified Professionals are eligible to work toward one or more Microsoft Business Solutions
 Certified Master credentials. As a premier Microsoft Business Solutions certification, a Certified Master credential is achieved through an
 accumulation of exams that satisfy a predefined set of requirements.

 For more information or exam preparation guides please visit PartnerSource - Training & Certification - Certification:
 https://mbs.microsoft.com/partnersource/communities/training/certifications/

 You can verify the certifications you currently hold through Voice >> Training >>Tests.

 When asked for your Authorized Phone Number at a certification testing center please use the organizational Authorized Number. This is
 the same field labeled
 as Authorized Number in Voice under the Account Summary section.
Contact Information
 Phone: 800-456-0025, option 4

 Email:
 mbsuniv@microsoft.com – registrations for classroom, online, materials and exams
 trnadvzr@microsoft.com – learning plan development
Product         Exam Name

Microsoft CRM   Microsoft Dynamics™ CRM 3.0 Applications Certification Exam


Microsoft CRM   Microsoft Dynamics™ CRM 3.0 Installation and Configuration Certification Exam


Microsoft CRM   Microsoft Dynamics™ CRM 3.0 Customization Certification Exam


Microsoft CRM   Microsoft CRM 1.2 Extending Microsoft CRM with .NET (Not currently avail. for CRM 3.0)
VUE          Prometric   # Questions

CRM 30-423    MB2-423
                             60

CRM 30-421    MB2-421
                             50

CRM 30-422    MB2-422
                             70

CRM 30-423    MB2-228        50
Exam Topics Concepts (13%)
Microsoft CRM
  Accounts and Contacts
  Outlook Client
Components of a Microsoft CRM Deployment – 24%
• Understand Features of the Microsoft CRM Server
Planning Customizations the Microsoft CRM Clients
• Understand Features of - 11%
• Align customizations with Microsoft CRM design
• Recognize capabilities for extended development
Application Customization and Integration – 18%
• Application Integration
• Object Customization

								
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