PPM - DOC by sPIK89


									            Project and Portfolio Management
This list of suppliers was pre-qualified for the ICT Management Consultants multi-use list category
                                of Project and Portfolio Management.

                                 Version 33 – 30 September 2011
                                           Service Type Definition

  Refers to the processes and tools used to support the ICT governance process at corporate and/or
                                project levels. They could include the:
1. Evaluation, selection and/or implementation of industry standard enterprise project and portfolio
                                  management software tools; and
 2. Establishment of a centralised body to provide project management support and services, often
  referred to as a PMO (Project or Programme or Portfolio Management Office depending on its
                                       functions and roles).


All supplier information is as provided by the supplier in their application. Accordingly, before relying on information
provided in the ICT MCL, agencies should independently verify its accuracy, currency, completeness and relevance for
     their purposes. Agencies must ensure that any procurement process is undertaken in accordance with agency

In selecting suppliers, agencies may invite all or some of the listed suppliers to submit tenders, provided that the largest
 number of potential suppliers is selected that is consistent with an efficient procurement process. (See Commonwealth
                                              Procurement Guidelines 8.24)

If you have any questions about the multi use list (the List), please call us on 02 6215 2030 or send
us an email ictprocurement@finance.gov.au.

                                                                    Project and Portfolio Management category,
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Organisation Name @Rossiters Pty Ltd
Trading Name                  @Rossiters Pty Ltd
Contact                       Dr Margaret Rossiter
Address                       20 Caley Crescent
Suburb                        Narrabundah
State                         ACT                 Postcode            2604
Telephone                     0432038666          Facsimile
Email                         cerossiter@gmail.com
ABN                           36139382308

Company Background
@Rossiters Pty Ltd is a small, dynamic consulting firm specialising in project and program
management services. We employ only the highest calibre Program and Project Managers. All our
consultants are professional engineers with post graduate qualifications in project and program
management and many years experience in the field. We differentiate on the specialist expertise we
bring to benefits-led project and program delivery. @Rossiters can also provide a qualified MSP
trainer and workplace assessor under the AQTF system. We work with the main-stream best-
practice standards (PMBoK, PRINCE2, P3M3, P3O and MSP), but provide tailored solutions to
meet individual client needs. Our strength is our ability to work with people across disciplines, roles
and hierarchies to support and deliver transformational change. Our consultants have worked with
both government and non-government organisations on the design, development and
implementation of project and programme management frameworks and have a wealth of practical
experience in large public and private programs, including requirements within the DOFD Gateway
Review and Two-Pass Budget processes. Our service capability includes: project, program and
portfolio management services; training and skills transfer; assessment of program and policy
implementation effectiveness; and benefits realisation management.

Company Accreditation (Optional)
@Rossiters commits to quality through: 1. Leveraging industry best practice methodologies
principles and standards: AS/NZS 31000 - Risk Management; MSP, PRINCE2, PMBOK, P3M3,
P3O. 2. Membership of professional bodies: Institute of Engineers Australia (FIEAust), Australian
Institute of Project Management (AIPM). 3. Ongoing investment in the professional development of
our consultants. Our consultants are certified in a range of current methodologies including

Project and Portfolio Management
@Rossiters has contributed to multiple project and program offices, including during set-up. Our
consultants are professionally qualified and accredited project managers, including qualifications in
P3O – the OGC‘s approach to the design, implementation and running of Portfolio, Programme and
Project Offices. They offer a wealth of practical experience in what works and does not work in
project/ program office environments. Our service capability includes: overall ongoing programme
design and planning; programme governance; programme quality assurance; project life-cycle
management; and benefits identification, mapping, profiling, measurement design, testing and
implementation. In 2006 – 2008 our staff worked with the newly-formed Project Management
Improvement Team (PMIT) of the ATO, whose mandate was to introduce an enterprise-wide
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approach to project management. The PMIT established itself as the designers of policy and
custodians of best-practice in project management for the organisation. Our staff provided expert
advice during establishment of this office and further designed the customised PMBOK-based
project management methodology used across the ATO (Tier 2 PMM). In 2008 – 2010 our staff
was integral in the early design of a temporary Program Office for the AFP. An @Rossiters
consultant provided ongoing program development and quality assurance advice to ensure
appropriate application of MSP. Our consultant also designed and delivered Benefits Management
products– work that was applauded by a Gate 2 Review team as ―an example of best practice in
program management" and "worthy of distribution to other government agencies as an example of
best practice".

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Organisation Name 451 Consulting Pty Ltd
Trading Name
Contact                      Mr Gerard O'Hara
Address                      Level 1, 377 Montague Road
Suburb                       West End
State                        Queensland         Postcode             4101
Telephone                    0732550457         Facsimile            0732550119
Website                      www.451consulting.com.au
Email                        gerardohara@451consulting.com.au
ABN                          90079617575

Company Background
Since 2001, 451 Consulting has assisted over 45 government and private sector organisations
become more successful through delivery of 400 assignments. We offer highly responsive and
scalable solutions through our 32 experienced consultants and access to over 80 highly pre-qualified
contractors. Our business and government clients value 451 Consulting as trusted advisors and
capability partners in the formulation and realisation of strategic and operational goals. We provide
management and technology consulting services to Brisbane (headquarters), Sydney, Melbourne,
Canberra, and New Zealand markets. You can be confident in selecting 451 Consulting as over 90%
of the organisations we have partnered with since 2001 have nominated 451 as a preferred partner
when addressing new organisational challenges; a fact that is fully supported by written testimonials
and repeat work. The majority of people in 451 Consulting are long standing members of the
Australian consulting and contracting community, having served with international consulting
organisations and major public and private organisations over many years. 451 offers you a rich
history, deep experience and pragmatic methodology.

Company Accreditation (Optional)
451 Consulting has an outstanding track record of delivery insight, integrity and value on every
client assignment. We have a fully operational quality management system and our high-quality
performance is demonstrated by our appointment to numerous Government and private sector
panels, some of which include: - Department of Defence (Management Consulting Services) -
Department of Public Works (Whole-of-Government Panel for Project Management Coaching,
Training and Mentoring) - Ergon Energy (Six panels across Project Management, Strategic
Consulting and ICT Consulting Services) - Civil Aviation Safety Authority (Aviation Safety
Consultancy MUL Panel) - Queensland Health (ICT Contracting Services, and Internal Audit) -
Suncorp (ICT Contracting and Project Management Resourcing) - Asia Pacific Utilities Group
(Management Consulting Services) - Department of Transport and Main Roads (ICT Consulting
and Contracting Services) - Corporate Services Queensland (PMO Panel) - Queensland Investment
Corporation (Program Health Checks & PMO Review Panels) - Department of Communities and
Disability Services Qld (Project Management Training, Coaching and Mentoring) - Local
Government Association Queensland (Learning and Development, and Business Services
Consulting) - Gold Coast City Council (Training, Organisational Development and People
Management) - City of Townsville (Panel of Providers for Business Management Consultant
Services) - Department of Emergency Services (Internal Audit)

                                                       Project and Portfolio Management category,
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Project and Portfolio Management
451 Consulting is a thought leader in portfolio, program and project management. We assist clients
to build genuine project capability, improving their ‗hit rate‘ so more projects are delivered to
Scope, Time, Cost and Quality parameters, and realise Benefit. Our project management consultants
are highly experienced practitioners who, in a number of cases, have successfully managed $100M+
programs of work. We have extensive capability and experience in mainstream program and project
methodology, including Prince2 / MSP. Recent examples include: a) QIC had a program and project
management office which was not accepted by the business, nor was seen to be fully effective in
assisting program and project managers in delivering outcomes. 451 partnered with their PMO and
commenced with a Diagnostic which created a Roadmap for success. We then provided
methodology, tools and templates to the business, and mentored the key PMO team to build their
capability and ability to succeed. We assisted with on-going mentoring over an 18 month period. b)
Main Roads created an ICT Capability Program to achieve cultural change and capability
development. The ICT function had been dispersed across 25 autonomous business areas with no
single person accountable for overall ICT performance. 451 were engaged as Project Director to
enhance the productivity of business operations through consistent and repeatable business
processes. After improving scope clarity, business objectives, and simplifying governance, 451
developed the capability of the five internally appointed project managers to assure program
delivery and impart our experience for the department‘s future benefit.

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Organisation Name Accenture Australia Holdings Pty Ltd
Trading Name                 Accenture
Contact                      Mr Melissa Waldron
Address                      Ground Floor, 4 Brindabella Circuit,
Suburb                       Canberra Airport
State                        ACT                 Postcode             2609
Telephone                    02 6217 3181        Facsimile            02 6217 3001
Website                      www.accenture.com
Email                        hps.aust.federal@accenture.com
ABN                          61096995649

Company Background
Accenture is a global management consulting, technology services and outsourcing company.
Combining experience and comprehensive capabilities across all industries and business functions
with extensive research capabilities, Accenture collaborates with clients to help them become high-
performance businesses and governments. With more than 186,000 people in 49 countries, the
company generated net revenues of US$23.39 billion for the fiscal year ended Aug. 31, 2008.
Accenture offers a wide range of management consulting services with specialisations across most
aspects of management and technology consulting, business service delivery and operation. In
addition, Accenture‘s comprehensive heritage in systems integration and outsourcing means our
consulting advice is pragmatic, outcomes focused, and mindful of implementation challenges.
Globally Accenture operates with one common brand and business model which allows us to serve
our clients with consistency. In Australia we operate offices in Canberra, Sydney, Melbourne,
Brisbane, Perth and Wollongong. Our clients span a broad range of industries worldwide and
include many of the Fortune Global 100 and Fortune Global 500 companies, and numerous
Government agencies. Many of our top 100 clients have been clients for at least five years.
Accenture‘s culture is strongly customer focused, results oriented and guided by our core values of
client value creation, best people, integrity, respect for the individual, one global network and
stewardship. We spend over $300 million pa on training each year and we seek out the best talent
and actively manage the development of our people to retain the best performers.

Company Accreditation (Optional)
Accenture has the following accreditations:
Capability Maturity Model (SW-CMM, CMMI) - Accenture has achieved Level 5 in both SW-
CMM and CMMI in key Delivery Centre Network locations, with 93% of seats being in Level 5
centres. We have global CMMI programs in our Delivery Centres and in all 5 Operating Groups
and have imbedded CMM into Accenture Delivery Methods. Our APIF (Accelerated Process
Improvement Framework) offering helps clients achieve CMMI-based objectives faster.
eServices Capability Model (eSCM) - As founding sponsor and contributing member, Accenture is
partnered with Carnegie Mellon University to create the eSCM. eSCM is a capability model that
addresses the entire outsourcing process (pre-contract, contract execution, and post-contract), with a
focus on building a foundation for sustained improvement of capabilities. Our Bangalore Delivery

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Centre is the first BPO organisation in the world to achieve eSCM-SP certification. We are a
corporate sponsor of eSCM-SP and have imbedded it into Accenture Delivery Methods.
ISO 9001 - We are certified in ISO 9001:2000 across all 5 global Operating Groups, Spain Delivery
Centre and European Service Centre (ESC).

Project and Portfolio Management
Accenture has considerable skills and experience in the delivery of project and portfolio
management services, especially within large and complex Australian Government Agencies.
Many of our clients ask Accenture to assist with deployment of IT governance IT process
automation. IT portfolio management and IT project management. To meet this need we have
developed an integrated methodology and tool set (including tools such as Mercury ITG, CA
Clarity & Planview). This investment enables our teams quickly establish capabilities in areas that
are of importance to their clients and to use our previous experiences and knowledge to quickly
achieve the desired outcomes.
Some recent examples include:
a. Medicare Australia: Accenture was selected as a strategic partner for the Business Improvement
Program with a range of project and portfolio management responsibilities including filling several
roles in the PMO and the deployment of Accenture executives to work with each of the major
technology projects being pursued. This work included the development and implementation of key
PMO processes and their integration within each project, the selection and implementation of PMO
support software (eg. Program Management Software, Project Schedule software, etc).
b. ATO: At the ATO, Accenture is undertaking a major systems integration program and the
replacement of many core legacy systems which will drive efficiencies, reduce costs, and ultimately
enhance the client experience through improved consistency across channels, products and
operational processes. As part of this program, Accenture is operating a PMO, and has selected and
deployed technology solutions to support the PMO manage the program.

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Organisation Name Adaptive Frameworks
Trading Name
Contact                      Ms Darilyn Evans
Address                      Suite 709, 343 Lt Collins Street
Suburb                       Melbourne
State                        Victoria            Postcode            3000
Telephone                    1300782380          Facsimile           1300782703
Website                      www.adaptiveframeworks.com.au
Email                        darilyn.evans@adaptiveframeworks.com.au
ABN                          33105407627

Company Background
A division of Projection IT Pty Ltd, and previously a Commonwealth Endorsed Supplier, Adaptive
Frameworks has been providing project and programme consultancy as well as accredited
PRINCE2 and MSP training throughout Australia since 2004 Adaptive Frameworks focuses on
providing assistance to organisations transitioning to consistent best practice approaches. Our
consultants and trainers have significant working knowledge of both public and private sector
projects and programmes equipping them to add considerable value to our clients through real-life
experiences. Our list of federal government clients includes: The Department of Veterans Affairs,
the Department of Employment & Industrial Relations, Centrelink and the Department of Defence.
Other clients include state government departments across Australia and many organisations from
the private sector. When providing practical solutions to organisations Adaptive uses its significant
project management methodology expertise, particularly PRINCE2, MSP and PMBOK. Adaptive
Frameworks is one of the largest suppliers of PRINCE2 Practitioner training in Australia - in fact,
in the final quarter of 2007, we had more successful PRINCE2 Practitioners than any other training
provider in Australia and have a proven record of higher than average pass rates. In addition,
Adaptive Frameworks was the first Accredited Training Organisation (ATO) in Australia to
introduce courses in Managing Successful Programs which is now delivered across Australia on a
regular basis. Over the last four years Adaptive Frameworks has assisted many Australian and
European-based organisations to introduce and implement PRINCE2 and Managing Successful
Programmes (MSP) in a way that meets specific circumstances and business requirements.

Company Accreditation (Optional)
Adaptive Frameworks is accredited with the APM Group as an Accredited Training Organisation
(ATO) for the delivery of PRINCE2 and Managing Successful Programmes and meets UKAS
quality standards as part of achieving ATO recognition. Adaptive Frameworks is also qualified to
deliver Information and Communications Technology Services under the Government of Western
Australia SPIRIT Frameworks, is a qualified supplier under the Queensland Government GITC
Framework and has approved Gateway Reviewers for Victorian Government Department of
Treasury & Finance. In addition, Adaptive Frameworks is a corporate member of the
Australian Institute of Management and maintains individual level membership for the Australian
Institute of Project Management and the Project Management Institute for their consulting staff.

                                                        Project and Portfolio Management category,
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Project and Portfolio Management
Adaptive Frameworks has extensive knowledge of project and portfolio management and its team
of trainers and consultants have provided project, programme and portfolio management on
hundreds of projects, worth millions of dollars to all industry sectors. The options offered to clients
include establishment of a project or programme office which is fully outsourced to Adaptive
Frameworks, fully resourced in-house, or a combination of the two. We have been providing
guidance to organisations for over 5 years on ways forward for organisations new to project
management or those wishing to implement a consistent methodology and designing campaigns and
initiatives based on the Managing Successful Programmes approach.
Adaptive Frameworks has recently used its live project experience to provide consultation, advice
and support to organisations, including LaTrobe University and the Department of Employment and
Industrial Relations in areas such as establishment of a Project, Programme or Portfolio
Management Office, development of staff working in project environments, including new project
managers and multi-disciplinary project team members new to project environments, guidance in
the construction of project plans and ongoing project management, development of templates for
project reporting, development of estimating and cost tracking techniques and assistance with
selection of software designed to be used in conjunction with PRINCE2. Adaptive Frameworks has
worked alongside Department of Infrastructure, Corporate IT Services to ascertain the most
effective type of project office structure to suit their business needs and assist them with its set up.

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Organisation Name Ajilon
Trading Name
Contact                       Mr Stephen Liston
Address                       Suite 13, 3-5 Phipps Close
Suburb                        Deakin
State                         ACT                 Postcode            2600
Telephone                     61031803            Facsimile           62603701
Website                       www.ajilon.com.au
Email                         steve.liston@ajilon.com.au
ABN                           25076517354

Company Background
Ajilon is one of the largest independent management consulting and systems delivery companies in
Australia with over 500 consultants across the country. Ajilon has been successfully delivering
hands-on services to Australian and international businesses for over a decade. We have deep
expertise in Management Consulting in ‗hands-on‘ change management, leadership and
organisational development, Corporate Governance, Project Management, PMO creation and
management, Project Remediation, Risk Analysis and Management and DR Planning, Benefits
Realisation, Business Analysis and BPO, combined with strong partnering capability. Our client list
includes a wide range of blue chip companies and industry leaders, who value us because we work
as part of their team - helping to achieve business outcomes together. Our success is reflected in our
long term business partnerships with many leading organisations including BHP Billiton, Telstra,
NSW Department of Lands, HBF Health Funds, HBOS Australia, GE, Telstra and Federal and State
Government agencies. Ajilon and our consultants take a longer term view and we stand by the
services that we deliver. In fact, one of Ajilon‘s strategies is to forge strong relationships with
relatively few clients, serving those clients very well
Ajilon and our consultants take a longer term view and we stand by the services that we deliver. In
fact, one of Ajilon‘s strategies is to forge strong relationships with relatively few clients, serving
those clients very well.

Company Accreditation (Optional)
At Ajilon, we operate within an ISO9001 quality system and in the areas of financial compliance
must also comply with the Sarbanes Oxley accounting standards. We are members of AIM, the
AIPM and the AIIA. Over 70% of our consultants are trained in Prince2 as part of our on-going
training program. As well as having expertise in industry standards and methodologies such as
ITIL, Prince2, and RUP, Ajilon has developed a tried and tested suite of scalable methodologies
that provides flexibility and is suitable for any project. Ajilon‘s Diamond methodology supports the
full scope of services that we offer and provides a mechanism for measuring the resulting
organisational benefits.

Project and Portfolio Management
Ajilon‘s Project Management and PMO expertise is extensive. Ajilon‘s PMO supports projects in
the areas of: Project Planning Formulating, controlling and updating project schedules. Project
Monitoring - Collecting information on the progress of activities and providing regular reporting on
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the current status of projects. Cost Management - Collecting cost metrics and reporting on the
expenditure and budgeted costs of projects. Issues Management - Maintaining a repository of
issues, their impact, scheduled reviews, escalation and resolution. Risk Management - Maintaining
a repository of risks and impact, mitigation strategies, monitoring procedures, alert thresholds.
Dependency Management - Ensuring that cross project dependencies and relationships are
identified, registered and included in project schedules. Scope Change Control - Controlling
Change Requests, cross system impacts, costs, benefits, priority, scheduled delivery and
implementation. 3rd Party Administration - Establishing a repository to manage and retain relevant
documentation on external suppliers and performance under contract. Deliverable Management -
Capturing project deliverables and ensuring suitable standards have been met and signoff received.
Knowledge Management Implementing, maintaining and promoting a knowledge repository to
ensure reuse of IP. Quality Management - Ensuring quality standards are communicated and applied
to the project activities an undertaking quality reviews. Ajilon has extensive experience in
undertaking PMO establishment projects including the following: Sensis - Ajilon provided Project
Management Office services for a number of projects including Business Technology Integration
(BTI), White Pages Business Requirements, Corporate Program Management. Telstra - on a
number of major initiatives, including IVR and Voice Portal Programs, Employer and Employee
Self-Service automation, development and deployment of websites, a Call Centre rationalisation
project. Department of Sustainability and Environment - Land Exchange PMO and project review.
Department of Education; Training Blueprint for Schools Program PMO operation.

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Organisation Name Anabelle Bits Pty Ltd
Trading Name                 ASI Solutions Pty Ltd
Contact                      Mr Darryl Maloney
Address                      Unit 4, Block A, Trevor Pearcey House Traeger Court, 4/28 Thynee
Suburb                       Bruce
State                        ACT                Postcode            2617
Telephone                    262516499          Facsimile           262519477
Website                      www.asi.com.au
Email                        dmaloney@asi.com.au
ABN                          40068649972

Company Background
About ASI Solutions: An Overview Anabelle Bits Pty Ltd, a privately owned Australian company
(ACN 068 649 972,) trading as ASI Solutions. Since its foundation in 1985, the Company has
grown to become one of Australia‘s leading ICT companies currently employing approximately 185
staff Australia wide. ASI Solutions‘ customer base varies in scope from Federal and State
Government Agencies to the SME market. Some of our major customers include: Department of
Defence, the Education sector, utilities, Police Forces, Telstra and major commercial franchises. In
a market of increasing complexity, ASI Solutions has the ability to blend both technical expertise
and business understanding into a unique and exclusive offering to its clients. This is achieved by
committing and supplying solutions with the flexibility and foresight which ensures we are one step
ahead of the competition. Planning, combined with a structured approach to management and
deployment, supports our model. This will help any client with forecasting its needs and with
developing its technology plans to align and integrate them with business goals and objectives. Our
strengths reside in Strategic Consulting - Service Management - Security Consulting (IRAP etc) -
Resumption Strategies - Solution Design & Implementation - Hardware supply

Company Accreditation (Optional)
AASI Response ASI Solutions is proudly an AS9001:2000 Quality Assured Company and operates
within the ITIL Framework for its service delivery. ASI Solution‘s activities comply, with the
requirements of the Commonwealth Protective Security Manual (PSM), the Australian
Communications Electronic Security Instructions 33 (ACSI-33) and relevant Australian standards.
The compliance framework for ASI Solution‘s IT security is the Information Security Management
ISO/IEC 17799:2001 against which the ASI Solutions undertakes regular Threat Risk Assessments

Project and Portfolio Management
ASI Response ASI solutions has the capability and the experience to provide and setup project and
portfolio management within an organisation. ASI Solutions understands the need where an
organisation is mature, where ICT Governance is adequately developed and requires a centralised
body of knowledge to minimally list of all the initiatives competing for resources. This central
repository derives instant value and is the absolute baseline to begin portfolio management.
Identifying the maturity capability and business targets in an organisation depends on how a
programme or portfolio management office will be setup. Supporting the office will be the
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underpinning framework, and toolset which will allow the processes to function efficiently. ASI
Solutions has the capability to evaluate an organisation‘s business needs, and provide advice
regarding the preferred tools to support a project office, within budget. Previously ASI Solutions
staff have been pivotal in setting up of a program office for the transition of DITR to a new
outsourcer, as well as reinvigorating the ICT project office for the managed service provider to the
Department of Finance. Project failure rates dropped, duplicated or conflicting projects were

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Organisation Name Aperium Pty Ltd
Trading Name                 Aperium Pty Ltd
Contact                      Mr Michael Holzer
Address                      Level 27, 101 Collins Street
Suburb                       Melbourne
State                        VIC                 Postcode            3000
Telephone                    0396539692          Facsimile           0396539307
Website                      http://www.aperium.com/
Email                        michael.holzer@aperium.com
ABN                          20097664018

Company Background
Aperium is an independent management consultancy group. Aperium was founded in the year 2000
and subsequently incorporated in 2001, with the view that prevailing consultancy models could no
longer meet the client need for demonstrably independent advice. Aperium positions its consultancy
services exclusively to encompass the development of strategic and operational business plans that
are effective and efficient, by the alignment of identified objectives with proven technological
capabilities to create implementation roadmaps at enterprise, business unit and technology levels.
We regularly have followed this by the provision of subsequent program and project management
direction to assure the best possible implementation process. Aperium employs and deploys only
most senior and experienced personnel, adhering rigidly to the principle that the level of service we
provide to our clients will be of a consistently high degree of excellence. Our consultants have, on
average, 15 years experience designing or managing major and large scale projects and programs
Aperium values highly, and vigilantly maintains its independence in its selection of technology
providers to avoid compromise in service delivery. Over the past 10 years Aperium‘s innovative
approach has enabled many successful programs and projects working alongside both private and
government organisations throughout Australia.

Company Accreditation (Optional)
Aperium services are performed in compliance with ISO 9001:2000.
Additionally, we draw upon the standards that are applicable to our services and the requirements of
the client. We have adopted a series of elements from ISO 9001:2000 to utilise in our Quality
Management Process.
The Aperium Approach has been developed, to enhance the capability of meeting the quality
outcome of our client, this approach draws upon the tools of the appropriate industry bodies such
Strategic Planning Category, Version 18, February 2010 as; the Australian Institute of Project
Management, the Office of Government Commerce (UK) and the global Project Management
In each assignment the Aperium Approach is used to maintain compliance with the appropriate
client nominated standard and that of ISO 9001:2000.
Applicable Standards that form the foundation of our approach:
Office of Government Commerce (UK) – Managing Successful Programs

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Office of Government Commerce (UK) – Project Management Method, PRINCE2
Project Management Institute – The Standard for Program Management
Project Management Institute – PMBoK Guide, Third Edition
AS8015 – Corporate Governance of Information and Communication Technology
Preferred Supplier Panels include: Defence (DMOSS, LISTSS, Financial Systems), DHS(ICT
Consulting Services), FaCSIA (ICT Services) and Victorian Whole of Goverment eServices Panel.

Project and Portfolio Management
Aperium‘s Project Governance and Portfolio Managements Services have grown from the
combination of our consultants‘ combined experienced both within Australian organizations, and
Aperium‘s Project Management Services are focused upon working with our clients to ensure every
project is aligned to specific business outcomes within a mutually recognized and established
structure, allowing an organization to realise and achieve expected business benefits. Aperium‘s
Project and Portfolio Management Services encompass Project Initiation Planning, Project PMO
Design/ Establishment and Management, Agile Project Management, Project Review and
Assurance, Procurement and Contract Management, and Commercial Management.
The Aperium Approach utilises the methodologies and tools of PRINCE2 and PMBoK as
foundations of Portfolio Management, combined with the Portfolio, Program and Project
Management Maturity Model (P3M3) and Organisation Project Maturity Model (OPM3).
Some recent examples include Defence Financial Systems Coordination, whereby in addition to the
parallel implementation of the Governance of Financial Processes across two new Enterprises
Systems of Finance and Logistics, Aperium was responsible for assuring the ongoing alignment of
the projects, in accordance with CFO and Logistics lines of Business.
Internationally, the SPACe Program Rollout for Mondial Assistance Group in France, required the
selection and prioritization of business units to be integrated within the SPACe system (in
collaboration with the client), and presented to the board by way of a weighted matrix. The
establishment of areas deemed critical by the client and consultant to determine feasibility for the
projects included a unique range of priorities: Financial Benefits, Technical Maturity, Geographic
Proximities, Language and Resource Availabilities.

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Organisation Name Apis Group Pty Ltd
Trading Name
Contact                      Mr Grant Doran
Address                      4/18 Bentham Street
Suburb                       Yarralumla
State                        ACT                 Postcode             2600
Telephone                    62060000            Facsimile            62325577
Website                      www.apis-group.com
Email                        grant.doran@apis-group.com
ABN                          91125472899

Company Background
Apis Group is a Small to Medium Enterprise specialising in the provision of high-quality,
professional business services to Government, leveraging a foundation of core management
capabilities. We have access to a range of consultants and contractors who have formal
accreditation in project management and/or an extensive track record in managing and
implementing projects.
Apis has demonstrated flexibility and adaptability in working with a variety of cultures,
methodologies and service delivery frameworks. Our success demonstrates our ability and
willingness to use and/or adapt client processes and reporting mechanisms.
Apis is experienced in guiding and informing organisational improvement through technology, and
is adept at tailoring leading practice methodologies to the specific needs of client organisations. We
emphasise the importance of understanding an organisation‘s business and cultural drivers before
investing effort in developing and implementing an appropriate solution.
Apis offers more than a predefined number of consultants – we offer a capability that provides the
following benefits:
- Access to a broader range of expertise, as and when required;
- Flexibility and responsiveness;
- Quality outcomes through Apis‘ peer review system;
- Surge capacity during periods of demanding or conflicting task priorities; and
- Built-in redundancy to ensure seamless delivery of service.

Company Accreditation (Optional)
Apis sits on over 40 Government panels, including:
- Australian Communications and Media Authority – provision of IT consultancy services;
- Centrelink and Medicare – ICT contractor services;
- Department of Families, Housing, Community Services and Indigenous Affairs – IT contractors
- Australian Customs Service – ICT Market Testing;
- Australian Customs Service – Consultancy and business services;

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- Australian Customs Service – ICT contract personnel and related services;
- Australian Public Service Commission – Leadership, learning and development provider;
- Australian Taxation Office – Design and strategy services;
- Austrade – Information management and knowledge management;
- Austrade – IT consulting and solution services;
- Department of Foreign Affairs and Trade and Austrade – Management and professional skills
- Department of Broadband, Communications and the Digital Economy – Corporate governance
- Department of Human Services – ICT management consultancy services;
- Department of Health and Ageing – Organisational design, change management and facilitation
- Department of Health and Ageing – Panel to provide consultancy services 2007-09; and
- Department of Veteran Affairs – Provision of design and strategy services under a parallel

Project and Portfolio Management
Apis specialises in program/project and portfolio management, implementation and business
improvement services for government clients. We offer quality and credentials to our clients,
drawing on our expertise and experience with industry standard methodologies including PMBOK
and PRINCE2. We provide a range of management services and products across the disciplines of:
- Program/project and portfolio management;
- Business analysis and process engineering;
- Public sector reform;
- Procurement;
- Human capital;
- Strategic consulting; and
- Training and accreditation.
The Australian Quarantine and Inspection Service engaged Apis to mentor the department‘s Project
Management Office and nominated project managers to improve program and project management
capability. This included formal mentoring, program and project ‗health checks‘ and facilitation of
workshops to determine such things as work breakdown structures, scope definition, risk
assessment, schedule development and reviews. Apis developed project management tools
specifically tailored to meet the needs of department‘s project managers and sponsors. For example,
the automated project status reporting procedures and tool reduced the time needed for each project
to produce a monthly status report from two hours to 10 minutes, while increasing the value of the
reports and promoting better practice project management techniques.
The Department of Immigration and Citizenship engaged Apis to develop its project management
capability to realise improved outcomes from its investment budget. Apis developed an initial
strategy for the Project Management Capability Improvement Project and was re-engaged to
develop a business case and corporate Program Office to take the organisational capability to an
enhanced level of maturity.

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Organisation Name Ascent Consulting Pty Ltd
Trading Name
Contact                      Mr Greg Mills
Address                      PO Box 9091
Suburb                       Deakin
State                        ACT                 Postcode             2600
Telephone                    262853410           Facsimile            262853413
Website                      www.ascentconsulting.com.au
Email                        greg.mills@ascentconsulting.com.au
ABN                          42107578996

Company Background
Ascent Consulting works with clients to develop ICT strategies and resolve strategic ICT issues
related to changes in policies, organisational priorities and customer requirements as well as
technology innovation. Many ICT changes impact on multiple functions across a business unit or
entire organisation. Ascent consultants draw on pragmatic experience, enterprise-wide thinking and
proven methodologies to develop strategies and solutions that can ensure successful implementation
in the client environment.
Ascent is comprised of senior consultants who work with a network of similarly qualified
colleagues on when their specialised resources are needed. It is Ascent's practice to recruit senior
people with a track record of success within industry and government.
The advice we offer our clients is always completely independent of any commercial interests. We
do not have any affiliations with vendors of products or services.
Since our establishment in 2004, we have successfully completed assignments for the Health
Insurance Commission, Departments of Health and Ageing, Education, Science and Training,
Transport and Regional Services, Employment and Workplace Relations, the Child Support
Agency, Singtel Optus and Telstra.

Company Accreditation (Optional)

Project and Portfolio Management
Ascent was engaged by the Health and Insurance Commission to plan, establish and manage a
review of the use and cost effectiveness of all communications across the HIC. Once the review
was complete and accepted, the project involved implementation of the review‘s major
recommendations. This review occurred in the post IT outsourcing environment and the
recommendations included re-tendering voice carriage services and redefining the data network as a
secure managed Virtual Private Network (VPN) service. Project management was extended to
manage the full tender and evaluation, and contract negotiation using HIC‘s own PM methodology.
Ascent Consulting was engaged by the Child Support Agency to assess the readiness and capability
of the Agency to manage the largest change to the Agency since its inception. CSA accepted

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Ascent‘s report and Ascent was further engaged to provide portfolio, program and project
management services. The Change Program was valued at $520M and included changes to
legislation, customer service delivery models, compliance, ICT, business processes and training. In
partnership with CSA, Ascent redefined the delivery framework, developed governance structures,
established a PMO and toolset and managed the successful completion of the Change Program.

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Organisation Name Aspect Process Services Pty Ltd
Trading Name                 Redline Consulting
Contact                      Ms Cecilia Ridgley
Address                      PO Box 132
Suburb                       Bungendore
State                        NSW                Postcode            2621
Telephone                    414992817          Facsimile
Website                      www.redlineconsulting.com.au
Email                        cecilia@redlineconsulting.com.au
ABN                          28102238442

Company Background
Redline Consulting delivers IT Strategy, Portfolio and Project Management, and Solutions Design
to Australian Government Departments and Agencies. With over 13 years experience in
Government and Industry, Redline's principal - Cecilia Ridgley - has successfully delivered a
number of high profile projects and enterprise strategies for large Government IT systems and
business programs. Cecilia‘s work enables executives and IT managers to progress their business
vision through developing an enterprise approach. Cecilia‘s knowledge and experience lie in
enterprise and information architecture and organisational modelling, program management, risk
management, business and IT analysis and transformation, security and assurance, and the decision-
making process. As a leader in her field professionally and academically, Cecilia's strong values
and depth of pragmatic knowledge offer an exceptional advisory value proposition for your
executive team.

Company Accreditation (Optional)
Ms Ridgley holds the following qualifications adn accrediation: Practicing Computing Professional,
Member of Australian Computer Society (MACS, PCP), Member of the Institute of Public
Administration Australia, Member of the Australian Institute of Management, Bachelor of Arts,
Information Systems – UNSW 1994, Graduate Diploma, Information Science– UNSW 2000, PhD
Information Systems – UNSW - Current, Graduate Certificate in University Learning and Teaching
– UNSW - 2006

Project and Portfolio Management
Redline Consulting's record in major program and project management and delivery at corporate
and cross agency level is unrivalled. Cecilia as Redline's principal has delivered the following
programs/projects as Project manager: Department of Defence eBusiness for SDSS project, IP
Australia's B2B project, Health and Human Services Access Card Technology Program Manager,
Centrelink's SAP HR implementation Reporting Project Manager, Australian Institute of Health and
Welfare's Online Services Web Project Manager and a range of project related audit and review
activities including Tourism Australia's Australia.com project and DITR's Task Based Costing
Project. The key examples are the Access Card Program and the IP Australia B2B project. Cecilia
delivered: Project Plans, Benefits Realisation statements, Outcomes Statements, Capability
Development Statements, Stakeholder and Communications Management Plans, Risk Management
Plans, Risk and Issues Logs, regular Project Status reports and other management information
reports, resource management and organisational structure plans, conducted HR management and
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recruiting, financial plans and budgets including regular reports on expenditure against benefits
realisation and effort, project schedules in a number of different formats, business process maps,
architectural designs and documents, vendor and policy area presentations, user and public
consultation workshop facilitation, scope reviews and change control documentation, contracts.

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Organisation Name Barton Institute of Management
Trading Name
Contact                       Mr Paul Remy-Maillet
Address                       Level 1, The Realm, 18 National Cct
Suburb                        Barton
State                         ACT                 Postcode           2600
Telephone                     261983296           Facsimile          261983297
Website                       www.biom.com.au
Email                         government@biom.com.au
ABN                           13125514114

Company Background
Company has core staff and staff available (or partner) for specific contract opportunities. Primary
skill sets are in:
project management
program management
business analysis
systems analysis and design (including application development)

Company Accreditation (Optional)

Project and Portfolio Management
Core staff are accredited with one or all of the following:
Prince2 Practitioner (OGC)
Prince2 Foundation (OGC)
Project A
Staff from the company gained experience being the principle PM for the technology of: e-Vote
Trial 2007 Federal Election. The technology PM using industry processes and tools was
responsible for all aspects of the ICT infrastructure for the Department of Defence. This covered
the compatibility, performance and security of both hardware and software components. Further,
the responsibility covered the support model for both business and technical issues arising in
Australia and the target sites – Iraq, Afghanistan, East Timor and the Solomon Islands. The ICT
management included the successful management of the design, development, test, deployment and
production operations through the project. The scoped ICT requirements were 100% successful.
Project B
Staff from the company gained experience being the principle PM for the technology project of:
Defence ICT infrastructure project - CadetNet. Utilising project management tools and techniques,
the PM was successful in delivering the planning and implementation for the delivery of new
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technology and services which then provided the platform for a multi-million dollar software
package. The scope of work included delivering a support model for 26,000 users of a new web
platform. The project was successful.

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Organisation Name BearingPoint Pty Ltd
Trading Name                 BearingPoint Pty Ltd
Contact                      Mr Gideon Lupton
Address                      Level 17, 99 Walker Street
Suburb                       North Sydney
State                        NSW                 Postcode            2060
Telephone                    0289136600          Facsimile           0289136700
Website                      www.bearingpoint.com.au
Email                        gideon.lupton@bearingpoint.com.au
ABN                          38137030801

Company Background
BearingPoint is an Australian provider of management and technology consulting services, with
offices in Sydney and Melbourne. Our professionals are recognised leaders in delivering large scale
business transformation, strategic planning, enterprise resource planning system, case management,
information management, business intelligence and reporting, to clients in private sectors, federal,
state and local government agencies. Such projects are supported with our strong capabilities in
business analysis, system integration, and project and program management. With more than 100
people, BearingPoint‘s experienced team of management and technology consultants has built a
reputation for knowing what it takes to help businesses achieve their goals. Our practical and direct
approach to problem solving is always driven by the needs and timetables of our clients. Our
strength is our people - experienced, committed and ingenious - who understand the particular
needs of our clients. From strategy through execution, we help clients make the right decisions and
work closely with them to achieve sustainable success. Our core values are Visionary, Respect,
Integrity, Accountability and Collaborative which we strive to achieve within our organisation and
with our clients. These values reflect the importance we place on how we conduct ourselves in our
daily interactions with our colleagues and clients.

Company Accreditation (Optional)
a. BearingPoint is a certified alliance partner of SAP and Oracle. We have achieved these results
due to our significant investment in our people, tools, and vendor relationships. Our access, as an
Alliance partner, to people and information within the SAP development and support organisations
is a significant benefit to us and our clients. b. BearingPoint is a member of IBM Partner World.
BearingPoint was awarded "IBM System Integrator of the year" for Asia Pacific in 2008. c.
BearingPoint has a very strong capability in ERP implementations, as well as program
management, enterprise search, data management, change management, training and deployment.
We have received multiple awards of excellence from SAP, some in relation to our work in NSW
Government. d. BearingPoint has a strong focus on managing quality and risk from its roots as part
of a management and technology consulting organisation. Our Quality and Risk Management
system provides a pragmatic and collaborative approach to maintaining and improving the quality
of our service to our clients, and covers the entire engagement lifecycle from when the opportunity
is first identified, through to the project completion. e. BearingPoint has consultants who have
experience in projects adopting PMBOK and PRINCE2 Project Management Methodology.

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Project and Portfolio Management
BearingPoint assists clients in defining and implementing processes and tools used in their IT
Governance model. Our Delivery Framework provides the methodology from strategy, design,
build, and deploy to the required tools and processes for portfolio and project management. We
evaluate the current state business environment related to the IT project governance. We view the
Business as the key stakeholder of IT projects, as such it is important to understand their
requirements and assess the service and capability gap between what is expected and what is being
delivered. The target PMO Operating Model is then established together with the required
processes, policies, and procedures such as change control, issue and action management plan, and
approach to quality management. When required, we assist the client in evaluation and selection
process of the appropriate tools based on the required functionality. Some recent examples include:
a. Origin – BearingPoint was engaged to establish an Enterprise Project Management Office
(EPMO) that will ensure a ―robust, mandatory Origin-wide approach to enterprise IT investment
and service delivery‖. We assessed the current state of Origin‘s project governance, engaged the IT
and Business stakeholders on the potential solution, and designed the governance structure with
clear ownership and accountabilities. b. Telstra – BearingPoint was engaged to set-up the data
migration project office to assist the Client and its major vendors in their massive and complex task
of data migration. BearingPoint implemented the project management tools, processes, and
reporting that assist the migration of customers to the new platform.

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Organisation Name Booz & Company
Trading Name                 Booz & Company (Aust) Pty Ltd
Contact                      Ms Jaidene Osborne
Address                      Level 7, 7 Macquarie Place
Suburb                       Sydney
State                        NSW                 Postcode             2000
Telephone                    293211900           Facsimile            293211990
Website                      www.booz.com/anzsea
Email                        jaidene.osborne@booz.com
ABN                          11130171658

Company Background
Booz & Company is a leading global management consulting firm, helping the world‘s top
businesses, governments, and organizations.
Our founder, Edwin Booz, defined the profession when he established the first management
consulting firm in 1914.
Today, with more than 3,300 people in 57 offices around the world, we bring foresight and
knowledge, deep functional expertise, and a practical approach to building capabilities and
delivering real impact. We work closely with our clients to create and deliver essential advantage.
In Australia, New Zealand and South East Asia (ANZSEA), Booz & Company has been advising
clients since 1987. We‘ve worked on significant, large scale and high impact assignments for the
region‘s major corporations and government organisations. We combine extensive global
experience with local knowledge and understanding, ensuring our clients receive optimum
For our management magazine strategy+business, visit www.strategy-business.com.
Visit www.booz.com to learn more about Booz & Company.

Company Accreditation (Optional)

Project and Portfolio Management
New projects are critical in delivering business value to the consumers of IT services. The
optimisation of the funding allocated to projects is an essential tool in aligning business and IT
strategy; Booz & Company strongly advocates a project portfolio management approach as an IT
governance best practice. Key aspects of portfolio management are:
- Aligning business and IT objectives. Project Portfolio Management aligns business and IT plans
and objectives within the constraints of funds and capacity by creating a project program agreed by
stakeholders and IT.
- Prioritising IT investments. Scoring project proposals against selection criteria allows for trade-
offs between competing projects to be assessed and alternatives considered.
- Ongoing monitoring of projects. Project monitoring is implemented to allow re-prioritisation
when the project landscape changes during the delivery process.

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- Realisation of benefits. The portfolio process includes tracking of benefit realisation to ensure
outcomes are achieved and that lessons learnt in the delivery process are captured to support
ongoing project process improvement.
Two recent client examples:
1) ICT Strategy for an Australian Government Department. Booz & Company provided guidance
in the set-up of ICT portfolio management process and approach.
2) ICT Strategy for an Australian Government Department. As part of an engagement developing
an ICT strategy, Booz & Company designed a portfolio management process to improve business
and IT alignment.

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Organisation Name Business Catalyst Consulting Pty Ltd
Trading Name                 Business Catalyst International
Contact                      Mr Khalil Allahwala
Address                      L 18, 2 Chifley Square
Suburb                       Sydney
State                        NSW                Postcode             2000
Telephone                    292466500          Facsimile            292466501
Website                      www.bizcatalyst.com
Email                        allahwalak@bizcatalyst.com
ABN                          11120213443

Company Background
Business Catalyst is a premier niche-consulting firm specialising in business and IT improvement
serving many of Australia‘s largest and leading organisations over 10 years. We provide clients
with a select range of services using a highly experienced multi-disciplinary team of specialists
combined with a results driven approach. Our range of services includes:
1. Business Performance Improvement - Strategic planning, business analysis, process
improvement, performance measurement, business case development, governance design.
2. Sourcing Strategy - Global sourcing strategy, due diligence, contract review, vendor selection
and negotiation, governance design.
3. IT Project Management - Business IT strategy, management framework, benefits realisation and
effectiveness review, IT project strategy alignment and health checks, business system
implementation and support process management.
4. Implementation - Transition management, ERP consulting, sourcing management, training and
development, risk and compliance management, change management, business and IT engagement.
Business Catalyst is management consulting arm of the Dialog Information Technology group of
companies. Dialog is a national, information technology, services and applications development
company, with over 500 technology specialists. Together, we provide pragmatic and practical
business improvement and ICT services that begins with an improvement strategy and encompasses
a spectrum of end-to-end business solutions for an optimal balance between technology, processes
and people.

Company Accreditation (Optional)

Project and Portfolio Management
Business Catalyst has one of the strongest and proven multidisciplinary team of project managers.
The team has extensive experience in working with Directors, CEOs and Senior Executives of
major companies on a range of programs.
We add value to clients by using experienced consultants from senior management backgrounds
who understand the client‘s business and utilise adaptable project methodology. We manage the
project process to ensure that the knowledge acquired throughout the lifecycle is retained by the

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NSW Health: Developed and implemented a project office function to improve overall project
management in the Department.
Commonwealth Bank: The new upgrade of NetBank was recognised by CBA as their most
successful implementation, following a major effort by Business Catalyst senior project managers
who facilitated the participation of EDS and CBA and managed the project to completion.
Snowy Hydro: Program management of the ERP system, Scheme generation control systems and
business systems replacement.

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Organisation Name Business Strategy Review Pty Ltd
Trading Name                 BSR Solutions
Contact                      Mr Greg Reid
Address                      Suite 902, 370 Pitt Street
Suburb                       Sydney
State                        NSW                 Postcode             2000
Telephone                    0292676777          Facsimile            0292679987
Website                      www.bsrsolutions.com
Email                        greg.reid@bsrsolutions.com
ABN                          21100950516

Company Background
BSR Solutions is a business and technology consulting organisation focused on the delivery of high
quality, independent consulting services to public and private sector clients. Our key people have
been providing business and ICT strategy services, program management, business improvement
services and program/project evaluation services to NSW, Victoria and Commonwealth
Government agencies for over 25 years. BSR Solutions has focused largely upon the provision of
professional independent consulting services to the Government sector. Of our three directors and
principal consultants, two have had long public sector careers holding senior executive positions in
the IT and Communications arenas. BSR Solutions is accredited to a range of government panel
contracts, including NSW Government ITS 2020, NSW Premiers & Treasury Performance Review
Panel, the Victorian Government eServices Panel, Queensland GITC, and is an endorsed supplier in
relation to a number of Federal Government Agency Panels. Our understanding of Government
policy and strategic management frameworks are second to none enabling our people to offer
significant domain experience and knowledge to all potential government clients

Company Accreditation (Optional)
The ISO9001:2008 Quality System maintained by BSR Solutions and externally certified by BSi,
centres on 3 business processes (1) Sales and Marketing, (2) Tender Response Preparation, and (3)
Client Project Engagement and Delivery. Our Project Engagement and Delivery process requires
continual monitoring and management by the assigned Director and has stage checkpoints for
reviews with the BSR project team and/or with client representatives. Our use of the PRINCE2
methodology provides the basis of developing a project charter and plan which ensures the
appropriate management controls and review of stage deliverables. In 25 years BSR has not had a
client assignment which did not deliver the agreed quality outcomes, was over time or over budget.
All of our past and current clients can attest to this.

Project and Portfolio Management
Our overall project management framework is based on PMBOK and PRINCE2 and is the product
of many years of experience and is a tried and tested approach tailored in its application to the needs
and profile of a particular assignment, internal and external personnel assigned and client
expectations. Usually developed and agreed during the initial project orientation and planning
phase, the Project Management Plan (PMP) describes the overall management approach to be
employed, and the management policies and philosophies that are to be established for the joint
project team. The core purpose of an agreed PMP is to reach a common understanding of the project
                                                         Project and Portfolio Management category,
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scope; agree on a clear project governance, accountability and reporting structures; clearly state
joint project roles and responsibilities; design a joint approach to identify and manage risks and
issues; and, agree upon a pragmatic approach to managing changes in scope or emphasis. Major
projects include the program management of the implementation of SAP ERP at Energy Australia.
This provided EA with comprehensive performance information regarding the planning, design,
construction, maintenance and de-commissioning of their electricity network. BSR Solutions has
partnered with a Queensland-based Health Systems provider, Charm Health, to deliver an Oncology
Patient management solution to the Sydney West Cancer Network comprising some 200 clinics at
Westmead, Nepean and Blacktown/Mt Druitt Hospitals.

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Organisation Name Chairmont Pty Ltd
Trading Name                  Chairmont
Contact                       Mr Michael McAlary
Address                       Level 7, 88 Pitt Street
Suburb                        Sydney
State                         NSW                 Postcode           2000
Telephone                     292331111           Facsimile          292310300
Website                       www.chairmont.com.au
Email                         mmcalary@chairmont.com.au
ABN                           66067519680

Company Background
Chairmont was established in 1995 by Michael McAlary, a former Price Waterhouse director of 10
years. Our highly experienced consultants have conducted an array of assignments across a number
of industries. Our consultants have strong technical, organisational and people skills drawn from
very diverse backgrounds.
Chairmont is one of the few management consultancies which hold an Australian Financial Services
License (AFSL) which allows us to integrate our consulting and investment advisory services.
Chairmont provides a wide range of management consulting services with specialisation in strategy,
risk management, business process improvement, compliance, and IT development and
At Chairmont, we work closely with our clients to improve their revenue, reduce their costs and
manage their risks. As advisers and implementers we will not only provide independent, reliable,
and practical advice, but also manage the implementation in a planned and controlled manner. We
can provide full end to end solutions, or undertake specific project segments, or if the need arises
provide specialist skills from Programme Managers, Project Managers, Change Managers, Project
Coordinators to Business Analysts.
Chairmont is a member of several private and governmental organisations‘ panels and has, through
long-term relationship with some of its clients, achieved the status of ―trusted adviser‖.

Company Accreditation (Optional)
The key accreditations are:
- Australian Financial Services Licence
- Microsoft Partner.
Committees and industry involvement:
- Australian Securities Exchange (ASX) Risk Panel
- Australian Bankers‘ Association (ABA) Credit Code Taskforce
- Australian Payments and Clearing Association (APCA) Electronic Presentment and Dishonour
- Investment and Financial Services Association (IFSA) – SuperEC

                                                        Project and Portfolio Management category,
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- Lenders‘ Mortgage Insurance Industry (LIXI) standards.
Chairmont in 15 years of consulting has worked with all the major project management
methodologies e.g. Six Sigma, Prince and Agile, and the different information Technology (IT)
development methodologies, e.g. Joint Application Development (JAD), Rapid Application
Development (RAD) and the traditional approach.

Project and Portfolio Management
Chairmont has significant experience in project and program management. Our strength has been in
delivering projects having a mandatory or legislated start date, which means there is no room for
project slippage and contingency planning is critical. These projects have included the Anti-Money
Laundering and Counter Terrorism Financing Act, Financial Services Reform Act, Goods and
Services Tax Act, and the Uniform Consumer Credit Code.
We have also worked with many widely available methodologies or alternatively we have our own
project management methodology that we have developed over the last 15 years. This is focused on
delivering practical solutions in a structured manner. Chairmont has an array of project management
tools, e.g. risk and issue management applications as well as our project management heath check
questionnaire that allows us to quickly assess the health of a project and provides the opportunity
for 360 degree feedback.

Examples include:
1.Top 10 listed ASX company by market capitalisation – Chairmont was appointed to manage the
AML CTF program. This program was run over several years and involved 11 work streams and
32 sub-projects.
2.Financial Services Company - Another project type where we excel is in project managing the
integration of either business units or organisations. The primary project objectives were to ensure
that no customers were lost and that the best of breed policies and practices were adopted by the
new organisation.

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Organisation Name Codarra Advanced Systems
Trading Name                 Codarra Advanced Systems Pty Ltd
Contact                      Mr Warren Williams
Address                      251 Crawford Street
Suburb                       Queanbeyan
State                        NSW                 Postcode             2620
Telephone                    0261281100          Facsimile            0261281199
Website                      http://www.codarra.com.au
Email                        warren.williams@codarra.com.au
ABN                          81008651723

Company Background
Codarra Advanced System‘s primary business imperative is the provision of consulting services in
ICT, security, project management and various disciplines of engineering. The development of
business solutions is offered to provide niche solutions to clients but only where this can be
undertaken without creating conflicts of interest. Codarra‘s training business provides a vehicle to
ensure the highest standards of professional services within Codarra and also to utilise our expertise
to train our clients to accredited standards in project management and related disciplines such as
requirements engineering. Codarra is a wholly Australian owned company, having been in business
for over 21 years. Codarra is an independent entity and has no parent company dictating its

Company Accreditation (Optional)
Codarra is an ISO9001:2008 certified company, certificate QEC27662. Codarra is a Registered
Training Organisation, certificate 2006\12520.

Project and Portfolio Management
Provision of consultancy services relating to Project and Portfolio/Programme Management,
including training, is core to Codarra. Codarra‘s experience is demonstrated by the following
examples of programmes and projects recently and currently being undertaken: Codarra provided a
project office comprising project managers, network engineers, IT security specialists, technical
writers and other engineering staff to manage the ICT component of the new Defence Headquarters
project at Bungendore. The HQ project budget was in excess of $200M; Codarra managed the
implementation of the ICT infrastructure for two (2) buildings at Brindabella Park and three (3)
buildings at Fairbairn; based on this success Codarra is now managing the current round of the
Department of Defence‘s round of relocations within Canberra. This is approximately 6000
individual relocations. Codarra is providing a range of Programme and Project Management
services for classified Programmes and Projects within the intelligence community; and Codarra
also has access to resources with significant Programme Management experience within JP Morgan

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Organisation Name Cogent Business Solutions Pty Ltd
Trading Name
Contact                      Ms Mandy Nearhos
Address                      PO Box 83
Suburb                       Mawson
State                        ACT                 Postcode            2607
Telephone                    0417 213 688        Facsimile           02 6231 1144
Website                      www.cogent.com.au
Email                        mandynearhos@cogent.com.au
ABN                          44076633200

Company Background
Cogent Business Solutions Pty Ltd (Cogent) was formed in 1996 in Canberra and now has an
annual turnover over $5 million per annum. We are a business management consultancy company
with offices in Canberra and Melbourne, with around 35 employees, calling upon a network of 450
consultants around Australia.
Cogent has conducted more than $20 million of directly contracted consultancy work for various
Commonwealth Departments over its life. It employs from 45 to 60 personnel on any given day,
depending upon work requirements and has conducted numerous projects for large Commonwealth
and government organisations with significant ITC elements.
The range of strategic and implementation advice and support provided by Cogent covers the full
spectrum of management and support disciplines necessary to deliver holistic business solutions.
This includes IT Architecture, Business requirements analysis and specification, Integrated contract
management, Performance monitoring and management, Risk management, Business process
support, Review and re-engineering, Change management, Business case assessment, Acquisition
strategy development, Tendering and contract advice and implementation support.

Company Accreditation (Optional)
Cogent‘s Quality Management System has been certified to ISO 9001:2008. We employ ISO 9001
and other relevant industry standards requirements within its contracts and projects.
We set quality goals for all our projects and undertake regular performance management activities
that include quality as a key criterion.
Cogent employs a quality system to adapt to changing circumstances during a project. At the
foundation of this is a system of ―peer review‖ that is imposed on every significant deliverable
throughout any consultancy. No significant document is delivered to our clients without being
independently reviewed by another qualified and experienced consultant. In terms of our
management structure for projects, we have quality intrinsically linked into the project delivery plan
through the Project
Quality Framework.

                                                        Project and Portfolio Management category,
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Project and Portfolio Management
Cogent has wide experience in the management of projects and programs, both in the IT-related and
other projects, across a wide range of disciplines.
Examples of projects where Cogent has provided project management services include an extensive
change management program at the Australian Crime Commission aimed at upgrading the ACC‘s
analytical, information and business management capability. The change program included a range
of IT projects such as document management and ERP, also office relocations and human resource
Cogent also managed a project undertaking information architecture and analysis for standard data
object definitions for systems e-interfaces at Department of Defence.
Our experience in IT projects covers a range of public service agencies including the Department of
Defence, Centrelink, Department of Immigration and Citizenship, including design and
development of major IT systems for administrative and operational functions.
Our experience extends across a range of enabling project management methodologies, including
internally developed risk and project management tools, PMBOK and PRINCE2. Our project
managers have wide experience in a range of project management methodologies and across all
aspects of project management.

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Organisation Name Communications, Design Management Pty
Trading Name
Contact                     Mr David Waddell
Address                     Level 1, Building 1, 169 Gladstone Street
Suburb                      Fyshwick
State                       ACT                Postcode            2609
Telephone                   262692204          Facsimile           262825756
Website                     www.cdm.com.au
Email                       dwaddell@cdm.com.au
ABN                         15053788720

Company Background
CDM is an ISO9001 accredited professional service company with a proven track record in the
delivery of innovative Information Communications Technology (ICT) projects and solutions,
professional services and technical expertise in the areas of ICT Project Management, Network
Design and Systems Integration.
Established in 1991, CDM is an Australian owned Small to Medium Enterprise (SME) with offices
in Sydney, Canberra, Melbourne and Brisbane.
Customer satisfaction is central to CDM‘s operating philosophy, with 80% of our business resulting
from repeat clients.
CDM specialises in analysing, planning, designing and implementing ICT solutions for Corporate
Enterprises and Government bodies. CDM‘s clients include:
- The Department of Defence
- Attorney-General‘s Department
- Attorney-Generals Department D Branch
- Australian Customs Service
- Department of Finance and Administration
- Australian Trade Commission
- Department of Transport & Regional Services
A pool of approximately 140 Project Management and Technical staff can be drawn on for any
given project. All hold relevant Project Management (eg PRINCE2 and MAIPM) or Technical (eg
MSP and CCNA) qualifications, are security cleared (up to TSNV) and have at least 5 years of
experience in ICT Environments.

Company Accreditation (Optional)
CDM‘s company accreditations include:
- AS/ANZ ISO 9001:2000
- Australian Institute of Project Management (AIPM)
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                                                                      Version 33, September 2011
- Project Management Body of Knowledge (PMBOK)
- UK Office of Government Computing‘s Projects in Controlled Environments (PRINCE2)
- Information Technology Infrastructure Library (ITIL)
- Australian Telecom Users Group (ATUG)
- Australian IT&T Security Forum (AITSF)
- Australian Business Limited
- BICSI certified.
- Defence Industry Security Program (DISIP) member; CDM complies with Defence Security
requirements and arrangements.
- Intelligent Transport Systems Australia (ITS Australia) member; ITS Australia is Australia‘s only
organisation focused on facilitating the development and deployment of advanced technologies
across all modes of transport; air, sea, road and rail.
- Microsoft Gold partner
- Technology partners (eg Juniper, Cisco, 3COM, Citrix, Molex, Microsoft, Novel, Siemens, AMP
Netconnect, et al)

Project and Portfolio Management
CDM‘s Project and Portfolio Management services are governed and managed in-line with a
defined, standardised, and consistent ISO9001 certified Project Management Methodology (PMM).
This enables projects to be controlled from Canberra, Sydney, Melbourne and/or Brisbane
seamlessly to manage peak loads and surge requirements.
Our PMM also enables us to support Federal government departments, which have project
requirements all over Australia.
CDM‘s PMM is consistent with PMBOK, and is structured to be scalable and adaptable to projects
of any size and to interface neatly with the functionality of other methodologies, such as the
CDM‘ PMM is incorporated into our ISO 9001 certified Business Management System. This
methodology incorporates other International and Australian standards, including:
- Risk Management (AS/NZS 4360:2004);
- Complaints Handling (AS 4269);
- Quality of Service (AS/NZS 3906);
- Corporate Governance of Information and Communications Technology (AS 8015);
- Customer Satisfaction Measurement (HB 251); and
- Occupational Health and Safety Management Systems (AS/NZS 4801).
CDM‘s most recent experiences include:
- Department of Defence
- Attorney-General‘s Department
- Attorney-Generals department D Branch
- Australian Customs Department
- Department of Finance and Administration

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- Australian Trade Commission
- Department of Transport & Regional Services
- Department of Education Science & the Arts

                                                Project and Portfolio Management category,
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Organisation Name Connexxion Pty Ltd
Trading Name                 Connexxion Business Solutions
Contact                      Miss Donna Reynolds
Address                      GPO Box 1143
Suburb                       Canberra
State                        ACT                Postcode             2601
Telephone                    0262626288         Facsimile            0262629530
Website                      www.connexxion.com.au
Email                        donna.reynolds@connexxion.com.au
ABN                          80105196423

Company Background
Connexxion provides end-to-end corporate solutions from its head office in Canberra and satellite
offices in Melbourne and Brisbane. The company was established in the 1980s and has been
working closely with our clients to develop core business systems. We are known for high quality
service provision built on integrity and objectivity, and for providing an independent opinion in
complex situations.
The rebranding to Connexxion Pty Ltd in July 2009 has strengthened our position in the
marketplace by consolidating our business focus and strengthening our partnering philosophy that
underpins the company‘s client relationship model. Our service offerings and development
philosophies were re-aligned to better meet the changing business needs of our clients.
Connexxion‘s objective is to provide our Government clients with efficient, relevant, and cost-
effective solutions that meet today‘s ever-growing legislative reporting requirements. This has seen
us expand into a national service provider connected to a network of international partners such as
Microsoft, Oracle, Compuware and Agresso.
Your solution is delivered by a team of over 70 experienced consultants who you will find
approachable and focussed. Our clients tell us that our consultants are easy to work with and have a
genuine partnership mind-set. They see the benefits of our approach and have achieved effective
outcomes by partnering with us. We encourage our clients to embed their resources into our project
teams so they can learn to support their own products as part of operational handover in a live
business environment as one of our underpinning business philosophies is knowledge transfer

Company Accreditation (Optional)
TThe company and our consultants hold a range of independent certifications that demonstrate our
commitment to compliance with relevant industry best practices. Our primary certifications include:
•     Services that comply with the requirements and principles of AS 12207 (Information
Technology—Software Life Cycle Processes).
•      Consultants experienced in planning, developing and implementing the Information
Technology Infrastructure Library (ITIL) service management standards, including Service
Delivery and Service Support.

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•       Support services that comply with the requirements and principles of AS8018 (Australian
Standard for ICT Service Management) and AS17799 (Information Technology Code of Practice
for Information Security).
•      Risk management best practice (in accordance with AS/NZS:ISO 31000.2009.
•      The application of quality principles, as defined under AS/NZS 9001:2000, PRINCE2, MSP
and ITIL methodologies.
•      Microsoft Gold Certified Partner, providing the full range of Microsoft technical and
product related services.
•      Certified Project Management practitioners in the application of PRINCE2 ®, Managing
Successful Programmes ®, PMBOK and/or Project Management Methodology Version 2
•      Roadmap to gain the following accreditations: CMMI Maturity Level 3; Registered Training
Organisation (RTO) status; ISO9001; and EPA environment management plan licence.
•      Member of the Defence Industry Security Protocol (DISP).
•      Member of the Australian Institute of Project Management.
•      Member of the Australian Information Industry Association.
•      Member of over 20 Australian Government Panels.

Project and Portfolio Management
Connexxion has significant experience in the delivery of project and portfolio management
services. The methodology includes the identification of the business requirement, evaluation of
software tools, and the selection and implementation of the best system including support.
Project 1: Network Infrastructure Division.
Project: Enterprise Project Management (EPM).
Approach: The vision of the NID Executive was to create a work environment to support business
―Any Time Any Where‖, that complied with CIOG governance requirements. Connexxion‘s
extensive analysis uncovered the business requirements and recommended a solution based on
Microsoft Portfolio Manager, SharePoint and Project Server. The continued administration and
management of the solution is conducted by the Project Support Office (PSO).
Outcomes: The EPM solution resulted in improved visibility, insight, and control across all projects
at both the individual project and at program and portfolio levels. The reporting functionality has
enhanced decision-making, maximised resource utilisation and increased operational efficiency.
Project 2: Infrastructure Management System (IMS)
Project: IMS Program Mandate and Roadmap
Approach: IMS is responsible for the development of 3rd Level support for a variety of enterprise
network and application management tools. Our developed a Program mandate detailing how the
various capabilities supported high level organisational objectives. A roadmap was created that
mapped the capabilities to the Defence ITIL model and communicated to a broad audience.
Outcomes: The business case was submitted via two Ministerial Submissions for the
implementation of new capabilities, both were fully supported, and approved, as they have been
identified as foundation capabilities supporting the Strategic Reform Program.

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Organisation Name Consulcad (The Trustee for the S T Unit Trust)
Trading Name                  Consulcad
Contact                       Mr Kieran Sands
Address                       610 Burwood Road
Suburb                        Hawthorn
State                         Victoria            Postcode             3122
Telephone                     398828522           Facsimile            398828533
Website                       www.consulcad.com
Email                         kieran.sands@consulcad.com
ABN                           49671820077

Company Background
Established in 1985, Consulcad has grown from a CAD / GIS company and diversified into a hybrid
company with specific expertise in Project Feasibility, Management and Delivery. Whilst still
providing drafting and GIS services, Consulcad also provides its clients with Project Controls and
Data Management solutions.
Consulcad has expertise in the IT & Project Management aspects of infrastructure, engineering,
facilities management, across the government and private sectors. Our clients include BHP Billiton,
Rio Tinto, CB Richard Ellis, WA Health, Major Projects Victoria, Telstra & 20+ Local
Governments to name a few.
Our staff have a mix of industry, technical and project management skills ensuring we can provide
targeted solutions and services. Many of the team have dual qualifications in disciplines such as
Architecture, Cartography, Engineering, Surveying, as well as Business and IT. Consulcad takes
pride in its long-standing reputation for industry best practice solutions. Our technical expertise and
industry knowledge on implementation and project management provide a powerful, cost effective
resource for our clients. Our goal is to be effective, innovative and competitive in providing robust
and flexible information and project management services.

Company Accreditation (Optional)

Project and Portfolio Management
Consulcad are Project and Portfolio Management experts –we have worked on some of the largest
projects in the country including the Fiona Stanley Hospital, BHP Olympic Dam and VicTrack
Fibre Optic Network. State Government departments responsible for health, education, transport
and infrastructure regularly engage Consulcad to help them deliver major capital works projects
across Australia.
a) Mercy Hospital and Austin Hospital Redevelopment: Consulcad established the Virtual Project
Office (VPO) system - the first of its kind in Australia which involved over 100 users, both in the
Project office and remotely via the web interface. The VPO Software ensured that all project
information is managed centrally throughout the design and construction phases – the VPO
software ensured the project was delivered on time and was a key element the success of the

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b) Rio Tinto Project Management Unit identified a need for a Construction Project Management
Solution that would allow project owners to manage Rio Tinto projects and accommodate internal
reporting and centralised accounting requirements. A strategic investigation of ‗Commercial Off
The Shelf‘ solutions was completed and Consulcad was engaged to evaluate market leading project
management software.
With extensive experience working as project managers and system implementation experts
Consulcad were able to help Rio Tinto develop functional analysis documentation that addressed,
user, business and management needs.
Consulcad went out to the market and invited appropriate vendors to demonstrate, vendors were
able to use analysis information to focus on Rio Tinto‘s specific requirements to ensure

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Organisation Name Cordelta Pty Ltd
Trading Name                 Cordelta
Contact                      Ms Rebecca Edwards
Address                      Level 1, 44-52 Townshend St
Suburb                       PHILLIP
State                        ACT                 Postcode             2606
Telephone                    0261624112          Facsimile            0261624122
Website                      cordelta.com
Email                        quotes@cordelta.com
ABN                          69107788401

Company Background
Cordelta is an ACT-based professional services company that helps to improve business outcomes
through management and technology services, solutions and capability enhancement. The company
was established in 2004 to provide an environment in which people could use their initiative,
experience and passion to deliver outstanding results on business and IT projects. Since then the
company has worked hard to improve the breadth and depth of its services through selective
recruitment, internal development and the successful delivery of client engagements. Cordelta
currently has over 150 permanent and contract employees within the ACT and revenue of
approximately $20m per annum. The company has successfully completed over 500 engagements
and is an active member of various management and ICT panels with Commonwealth Government
agencies, including the Department of Defence and the Department of Finance and Deregulation.
Our strengths include, experienced staff at competitive rates; detailed knowledge of public sector
requirements and reforms; tools and techniques that comply with industry standards and client
requirements; commitment to integration with client teams and transfer of knowledge to client staff;
a pragmatic and collaborative working style; and an excellent reputation for the successful delivery
of projects.

Company Accreditation (Optional)
Cordelta has an established quality management system which aligns to ISO9001:2000 within the
following categories, document and record management; management responsibility; resource
management; and measurement, analysis, and improvement. The components of Cordelta‘s quality
management system are documented on the company‘s intranet site, as well as in management,
employee and contractor agreements. The Cordelta management team has defined a set of core
values which are frequently promoted and modelled and is responsible for quality assurance on
engagements. Employees are mentored in the Cordelta quality management system and every
engagement is subject to management review of inputs and outputs. Cordelta has infrastructure in
place to support its quality management system, including, time-recording system; document and
record management system; integrated engagement and financial management system and
employee enablement – email, SOE. In order to measure, analyse and continually improve
Cordelta‘s quality management system, Cordelta reviews management systems and procedures
monthly to identify and resolve issues. Periodic and post implementation reviews of each
engagement are also undertaken to identify strengths, weaknesses, opportunities and threats. This
includes a face to face meeting with the client to determine their level of satisfaction and identify
opportunities for improvement.
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Project and Portfolio Management
Cordelta offers a range of services for project and portfolio management to ensure IT initiatives are
aligned with business objectives and managed within a well-defined and accepted structure to
deliver expected benefits. Our services extend from program definition and planning through to
project delivery and benefits realisation. We can establish governance arrangements that conform to
industry standards such as PRINCE2 and PMBOK and coordinate these arrangements through a
program management office that helps to deliver the required level of quality, focus and efficiency.
We are also very effective in the management of specific projects to ensure they meet the
expectations of the project sponsor and key stakeholders. All of our services are based on practical
experience and research into best practice and relevant standards. Cordelta was engaged by the
Australian Customs and Border Protection Service in 2008 to manage a $3m project for the
acquisition and implementation of a case management system for investigations. Cordelta led the
project from start to finish and successfully delivered the system on schedule and within budget.
The project subsequently won a national award for excellence in project management. Cordelta was
engaged by the Civil Aviation Safety Authority in 2010 to manage a multi-million dollar systems
integration program to provide an online service delivery channel for the regulation of Australian
aviation. Cordelta joined the project at the detailed design stage, established the program
management office and led the systems integration team that was responsible for the development
and delivery of the prototype solution.

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Organisation Name CPT Global Limited
Trading Name
Contact                       Mr Steve Hickey
Address                       Level 4, 161 London Circuit
Suburb                        Canberra
State                         ACT                 Postcode            2601
Telephone                     262069700           Facsimile           262069799
Website                       www.cptglobal.com
Email                         shickey@cptglobal.com
ABN                           16083090895

Company Background
CPT Global Limited is an established and proven independent technical and IT management
consulting services company with over 200 consultants working with almost 70 clients worldwide.
CPT‘s head office is in Melbourne with offices in Canberra, Sydney, London, Munich and New
York, and is listed on the Australian Stock Exchange (ASX:CGO).
With its IT management consulting services, CPT focuses on providing the IT organisation with
independent client-side consulting services leading, coaching and partnering with each client‘s IT
management team. This extensive and proven management consulting practice leverages the
extensive experience of our professionals to deliver practical quality business solutions and advice
to our clients.
CPT‘s professionals have experience in areas such as ICT Strategic Planning, ICT Sourcing
Strategies, Business Cases, Business Requirements, Information Architecture and Complex Project
Management. These services are predominantly provided to the Government, Health and Banking
and Finance industries.
CPT‘s independence and experience ensures that our clients receive strategies and ongoing advice
that has no conflict of interest with the selection of packages/products or delivery service providers.
CPT is always prepared to support the implementation of our recommendations.

Company Accreditation (Optional)
CPT Global is an ISO 9001:2000 quality accredited organisation. The application of our business
processes and policies ensure that only suitably experienced consultants deliver our services. CPT
Global services are delivered through the application of consultant experience, CPT processes and
client‘s processes to ensure that delivery meets the client‘s objectives and risks are mitigated.

Project and Portfolio Management
CPT Global Limited has a team of experienced senior Project Managers and Program Managers,
each with decades of experience and IT project knowledge.
CPT assesses the needs of each particular organization, project environment, and target outcomes,
and will prepare plans and establish project organization, methodology and tools to best meet the
needs of that Government Department or agency. CPT Global will deploy clever and innovative
approaches to organise and govern the execution of the program of work.

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CPT Project management professionals can demonstrate significant successful track records for
delivering results in complex program environments.
CPT provides client sided project / program management services independent of vendor products
or external developers / delivers.
Typical CPT Project / Program Management roles include:
- Project or Program Office establishment (DoFA, BHP);
- Project reviews (DoFA, TAC);
- Technical Project Reviews (VCAA);
- Program Management roles over multi project streams involving multiple external vendors/service
providers (eg: DHS HealthSMART);
- Project Management of business case development and feasibility assessment projects. (eg:
Telstra ISAAC);
- Project management of RFI and RFT projects (eg: at VWA, BHP, DHS HealthSMART);
- Implementation Management of vendor packages (eg: DHS HealthSMART).

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Organisation Name Datacom Systems ACT
Trading Name
Contact                       Mr John Burns
Address                       Unit 2 65 Tennant St
Suburb                        Fyshwick
State                         ACT                 Postcode             2609
Telephone                     0261120274          Facsimile            0261120299
Website                       http://www.datacom.com.au/
Email                         john.burns@datacom.com.au
ABN                           39135427075

Company Background
Datacom is one of the largest Australasian-owned professional IT services companies, offering
customers flexibility and choice and a customer focus second-to-none. Founded in 1965, Datacom
has a successful 46 year history, is consistently growing and profitable and has a track record of
delivering innovative, value-for-money technology solutions. Established in Australia in 1992,
Datacom‘s capabilities include Application and Web Development, Professional Services, Managed
Services, IT Procurement and Contact Centres. Datacom understands that to participate in the IT
marketplace and be successful we must achieve repeat business through successful service delivery
and a reputation of excellence. Our growth over the past years is perhaps the most obvious indicator
that we are delivering on our word, retaining customers and delivering the best value outcomes in
the market. Our approach is different because our focus is on creating mutually beneficial
relationships – relationships that allow our customers to realise superior performance and value
from their IT investments. Datacom employs 3,500+ staff and supports local and global
organisation across Australia. Through our local presence in 16 offices across the region, our teams
deliver global services and solutions, with the flexibility, care and attention of a local organisation.

Company Accreditation (Optional)
Datacom Systems achieved ISO 20000 certification in July 2009 and was one of the first Australian
organisation to be certified for this level of ISO accreditation. Overall, ISO 20000 has provided a
recognised, tried and tested management system that allows Datacom to plan, manage, deliver,
monitor, review and improve our services. Datacom has a proven track record with environmental
solutions achieving ISO 14001 Environmental Management certification in November 2009 and
receiving the highest rating yet achieved by any organisation in the RMIT University-Connection
Research Green IT Readiness Index scoring 72.9 (out of 100), substantially higher than the
Australian cross-industry average of 39.5. Datacom‘s commitment to the ISO 14001 standard is
identified through winning the ARN Green IT Award 3 years in a row. Datacom understands the
importance of maintaining quality throughout all service delivery channels and holds ISO 9001
certification in all key areas of our business. This provides our Government partners with the
confidence that their customers are receiving optimum levels of customer service and support.
Datacom is a corporate member of the AIPM (Australian Institute of Project Managers). Our PM's
are certified in a range of methodologies including RegPM and Prince2

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Project and Portfolio Management
Datacom provides Project and Portfolio Management through our internally developed project
management methodology – Datacom Delivery Method (DDM). Datacom‘s methodology is based
on the Project Management Body of Knowledge (PMBOK) and the Projects In Controlled
Environments V2 (PRINCE2) methodologies. Datacom is an award winning Professional IT
services provider with recent achievements including being voted the Business review weekly
(BRW) Best Professional Service Firm in Australia ($50-$200 million) 2009 and being awarded the
BRW Best IT Services Firm in Australia for an unprecedented 2 years in a row 2009 and 2010
Recently Datacom has provided both Program and Project Management to the Department of
Sustainability, Environment, Water, Population and Communities (DSEWPAC) IT Refresh
program which not only includes virtualising much of the IT infrastructure but the deployment of
desktop thin client technology. Datacom has also established a PMO within DSEWPAC which over
sees a $20 Million dollar program and has successfully delivered over 60 projects in the last 2 years,
including the provision of a Manage Print Solution (MPS) which has reduced the user to printer
ratio from 6:1 to 20:1 and overall print volumes to allow for a cost saving solution. Datacom is also
providing Project Management to the Therapeutic Goods Administration (TGA) for the provision of
a Storage Area Network (SAN) for the first time into TGA‘s Network.

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Organisation Name Deloitte Touche Tohmatsu
Trading Name                  Deloitte
Contact                       Mr Dean Grandy
Address                       8 Brindabella Circuit
Suburb                        Brindabella Business Park
State                         ACT                Postcode              2609
Telephone                     262637121          Facsimile             262637001
Website                       www.deloitte.com.au
Email                         dgrandy@deloitte.com.au
ABN                           74490121060

Company Background
Deloitte offers a leading global firm with decades of experience servicing Public Sector clients in
Australia and internationally. Our key assets are our ability to resource a diverse range of skills and
experience across our national practice to meet your needs in an efficient and cost-effective manner.
Supporting our key personnel are Deloitte‘s global methodologies and tools together with a pool of
over 4,500 employees in Australia whose skills and experience are shared through an extensive
knowledge management capability.
Deloitte‘s depth of experience and our strong technology acumen together with our proven
methodologies and tools combine to differentiate us from our competitors. Our solutions are based
on the Deloitte CIO Management Framework™ and our Enterprise Programme Management
Framework (EPMF). These frameworks assist in the alignment of ICT strategy with business
strategy through the assessment of capabilities and opportunities and the optimisation of an
organisation‘s portfolio of programs and project.
Deloitte has a proven track record working collaboratively with our government clients to
successfully implement the frameworks. As a result, we are confident that we can bring a strong
combination of knowledge and technical expertise to the ICT Management Consultancy panel.

Company Accreditation (Optional)

Project and Portfolio Management
A core component of Deloitte‘s Enterprise Program Management is the Project Management Office
(PMO) and strategy used to manage time and cost pressures of implementation of new technology.
The Program Management Office Framework (PMOF) introduces processes and practices that
support the Project Office and help achieve the core responsibilities of:
- Program Integration
- Alignment between the portfolio of projects with business strategy
- synergies across the program through standardised tools, processes, practices
- Dependency Awareness
- Highlighting linkages and dependencies
- Standards Adherence

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- Development of standards for quality and project management
- Compliance monitoring
- Management reporting
Deloitte‘s PMO Framework includes a detailed step by step approach that will help organisations
implement the framework successfully and efficiently, providing a structured approach to the
effective set-up of and delivery of activities for the Project Office.
We have considerable experience and excellent track record undertaking this work in Australia
Government. For example:
- Department of Human Services (Vic) - HealthSMART Program
- FaCSIA - ICT Systems Review/CCMS IT Strategy
- Australia Post - Project/Programme Management
- Office of Health Information Systems, Department of Human Services (Vic)
- NSW Police - ICT Programme/Portfolio Management

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Organisation Name DMT Business Solutions Pty Limited
Trading Name
Contact                     Mr Duane Turner
Address                     26 Forrester Court
Suburb                      Sanctuary Point
State                       NSW                  Postcode          2540
Telephone                   408778253            Facsimile         244437877
Website                     www.dmt.net.au
Email                       duane@dmt.net.au
ABN                         13113109827

Company Background
DMT Business Solutions Pty Limited (DMT) is a micro enterprise based on the NSW South Coast.
DMT has grown, slightly, from a sole trading enterprise and now provides a small team of
professionally trained consultants specialising in project support. DMT primarily contracts (on a
sub contract basis) to the Department of Defence and is looking to expand to private industry.

Company Accreditation (Optional)

Project and Portfolio Management
DMT Business Solutions Pty Limited (DMT) is a micro enterprise established for the provision of
Project Management and Information Management support to Department of Defence (DoD)
DMT currently supports a DMO Major Capital Acquisition project with the provision of
commercial and procurement management services. In this role DMT provides contract
management of the $200M contract and provides direct support to the Project Manager and Project
Additionally, DMT provides Project Management services to the DoD Chief Information Officer
Group in the provision of key ICT user operating environments. As the Project Manager for the
provision of the DoD Standard Operating Environment (SOE) DMT (in a sub-contracting capacity)
ensured rigorous project management principles were employed, based primary on the principles of
PRINCE2 in addition to the customers own project delivery standards and techniques.
Recently DMT provided contracted support to a DoD site in the provision of Information
Management (including ICT strategic management, Data Management, ICT Project definition and
implementation and ICT support).
DMT staff are trained (and some certified) in PRINCE2 and ITIL V3.

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Organisation Name Doll Martin Associates Pty Ltd
Trading Name
Contact                      Mr Richard Baecher
Address                      Level 18, 323 Castlereagh Street
Suburb                       Sydney
State                        NSW                 Postcode            2000
Telephone                    292116200           Facsimile           292116311
Website                      www.dollmartin.com.au
Email                        Rbaecher@dollmartin.com.au
ABN                          52002556710

Company Background
Doll Martin Associates (DMA) is an independent Australian management consultancy founded in
Our goal is to enable our clients to bridge the knowledge gap between corporate direction,
information technology and business operations. We have a well-established reputation and have
successfully assisted many private sector companies and government agencies throughout Australia.
The public sector is our biggest client. We have consulted to a wide range of government agencies,
and as a result we understand the culture, imperatives, structure and operation of the public sector.
We are committed to assisting our clients in the formulation of strategies, plans, architectures and
specifications for the acquisition, management, quality and use of information, and the
implementation of governance, processes, systems and solutions to improve business performance.
Our services focus on the effective use of information as an integrated business resource and in
enabling agencies to develop strong information management cultures, architectures and solutions
that are aligned with business needs. We primarily operate from Sydney, with a staff of some 25
personnel, and links to a network of complementary specialist firms. Our expertise lies in the areas
of strategic planning, information management, business systems requirements and acquisition, and
business performance.

Company Accreditation (Optional)
Doll Martin Associates has implemented a Quality System and is accredited to ISO9001:2008 by
SAI Global (licence QEC6535), with recertification having taken place in 2011.
We are proud of our membership of the following panels:
New South Wales Government
•       ICT Services Approved Supplier Panel Contract 2020 (NSW)
•       RTA NSW - Professional Services (various)
•       Land & Property Management Authority of NSW.
Queensland Government
•       Government Information Technology Contract GITC
Australian Federal Government
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                                                                       Version 33, September 2011
•     Australian Government Information Management Office - ICT Management Consultants
MultiUse List
•      The Treasury - ICT Business Support Services panel
•      Australian Securities & Investment Commission - IT Professional Services panel
•      Austrade - Information Management panel
•      Australian Commission on Safety & Quality in Health Care - Standing Offer
•      Department of Education, Employment & Workplace Relations - ICT Technical & Advisory
Services panel
•      Department of Health & Ageing - Information Technology Services panel.
We have a strategic alliance with Galexia, who are legal, policy and technical specialists in identity
management, authentication, privacy, public key infrastructure and e-commerce, with membership
of the AGIMO Identity Management and Authentication Consultancy Panel.

Project and Portfolio Management
DMA sees the essence of project and portfolio management as assisting agencies to ensure that they
are not just doing projects right, but that they are doing the right projects to support their corporate
objectives, and that they are in a position to measure and demonstrate the benefits realised from the
portfolio. Portfolio considerations include consistency of objectives, functions and information
across projects. Services include the development of:
- Portfolio investment plans.
- Portfolio management tools and processes.
- Portfolio based reporting frameworks.
- Feasibility and risk assessment studies.
- Establishment of project management offices.
Example projects:
NSW State Rail Authority (2002): Established a Project Management Office to manage the
implementation of all critical IT projects, including portfolio of projects, resources, budgets,
standards, tools, procedures and reporting structures.
Large NSW Government agency(2006): Established a portfolio management framework, processes,
reporting mechanisms and investment plan for ICT projects.

                                                         Project and Portfolio Management category,
                                                                         Version 33, September 2011
Organisation Name Dowling Consulting (Trustee for the Dowling
                  Group Trust )
Trading Name                Dowling Consulting
Contact                     Mr David Dowling
Address                     3/312 St Kilda Rd
Suburb                      Southbank
State                       Victoria            Postcode           3006
Telephone                   1300137369          Facsimile          385985599
Website                     www.dowlingconsulting.biz
Email                       dowling@dowlingconsulting.biz
ABN                         63286680686

Company Background
Dowling Consulting was formed in 2002 and now has over 50 professional service consultants in
Adelaide, Melbourne, Sydney and Frankfurt Germany with concrete plans to establish our Canberra
office in 2009. Our expertise is mainly in IT Management Consulting, Supply Chain process
improvement and transformation, IT Service Management, IT Organisational improvement and
Transformation, IT and Business Strategic planning and general management consulting.

Company Accreditation (Optional)
Dowling Consulting are accredited ISEB ITIL trainers and Examiners and ISO 20000 consultants
and trainers.
We have qualified ITIL experts, 2 x ISO 20,000 accredited trainers, 2 x COBIT accredited auditors,
1 x CMMI accredited , Prince II and PMBok accredited project managers and qualified MSP

Project and Portfolio Management
Dowling Consulting has assisted a number of customers in the selection and implementation of
Project, Portfolio and Program management tools and solutions. Additionally we have developed
and implemented a number of PMO functions where we have developed the process models,
procedures, position descriptions and coached and mentored client staff in the uptake.
Case Study 1 - DPW Queensland
DPW Queensland required a whole of department view of programs and projects across their
business, namely Goprint, Shared Services Division (QSG), Office of the CIO, Qfleet, Public
Works (Building) and the Corporate division. We developed the process models, procedures,
implemented a central PPM tool and repositories, dashboard and scorecard reporting linked to
corporate objectives. We screened over 800 projects across the group and normalised the reporting
and rating against objectives. This project received an offical and public commendation from the
then CIO Glenn Marriot.
Case Study 2 - Australia Post

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Dowling Consulting was commissioned to conduct a requirements analysis, business case, Request
for Proposal and election of the PPM tools for Australia Post. This project incorporated the
rationalistion and consolidation of all divisional PMO tools to a central corporate wide PMO.

                                                    Project and Portfolio Management category,
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Organisation Name e8 Consulting Pty Limited
Trading Name
Contact                      Mr Terry Rowlings
Address                      Level 11, 189 Kent Street
Suburb                       Sydney
State                        NSW                Postcode             2000
Telephone                    61293232877        Facsimile            61293232828
Website                      www.e8Consulting.com
Email                        terry.rowlings@e8Consulting.com
ABN                          25129731924

Company Background
E8 Consulting delivers strategic and business consulting services in four areas: business process
management to drive business efficiency, service improvement, and governance, risk management
and compliance; enterprise communication and collaboration, leveraging enterprise 2.0 tools, to
deliver business efficiency, enable high-performance teams and drive organisational knowledge-
capture; project governance that enables organisations to achieve superior returns from projects
(ICT and non-ICT); and the management of strategic programmes to realise business benefits.
Our commitment to customers is to help them achieve superior operating performance and above-
average returns. The consulting practice was established in 2000 as part of The Frame Group Pty
Ltd, providing business process management services, and expanded in 2008 to include
communication and collaboration strategy and implementation, governance of projects and
management of strategic programmes. Our clients include public and private sector organisations
across all industries. We are Australian owned with offices in Sydney, Melbourne, Brisbane and
Canberra. Our people are thought-leaders in their field, with unique experience and skills, and we
use, teach and contribute to the world‘s leading standards, frameworks and toolsets. We ensure
knowledge capture and transfer is embedded in all our projects. Our goal is to provide exceptional
services to enable our clients to be exceptional.

Company Accreditation (Optional)
Systems Audit and Control Association (ISACA), ISACA Representative at Standards Australia on
the Standards Committee AS 8015, AS 8016; Corporate members Information Technology Service
Management Forum (itSMF); a number of e8 Consulting consultants hold Federal and NSW
Government Gateway accreditation.

Project and Portfolio Management
Project and portfolio management is a core capability of e8 Consulting. We provide a disciplined
framework for establishing a programme office, and have deep skills and experience across a
number of project management methodologies. We have particular expertise in project governance,
and the role that the Board, Management and project teams play in the successful delivery of project
Our client engagements include:

                                                         Project and Portfolio Management category,
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Our consultants designed, documented and implemented the Programme Management Plan for
Commonwealth Bank (CBA) Network Perimeter Services projects which are managed by our sister
company The Frame Group (Frame). The plan covered: the overall governance structure between
CBA and Frame for NPSS projects; the overall programme structure; the process for managing the
projects that will form the programme and the control and reporting mechanisms for the programme
and its projects.
Sydney Water Corporation‘s (SWC) data and voice network had reached end of life and required
replacement. The current contact centre was a managed service which the organisation wanted to
bring in house. Additionally SWC was moving its corporate headquarters from Sydney City to
Parramatta. e8 Consultants provided the Program Management for the tendering process and
management of the IT relocation. We established and operated the program management office
(PMO) that: defined and implemented reporting structures and tools, identified key resources and
skill sets needed to staff the PMO, developed and managed the program budget, determined
program tools, managed risks, defined and planned program stages, managed the project plan and
schedule, and provided reports to SWC management.

                                                      Project and Portfolio Management category,
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Organisation Name EDS (Australia) Pty Ltd
Trading Name
Contact                      Mr Paul Hogie
Address                      Level 3, 2 Barry Drive
Suburb                       Canberra City
State                        ACT                Postcode            2601
Telephone                    62484555           Facsimile           62484511
Website                      http://www.eds.com
Email                        paul.hogie@eds.com
ABN                          18002855085

Company Background
With $21.3 billion in 2006 revenues, a Fortune 500 ranking of 111 (2007) and 134,000 employees
in 60 countries, EDS is one of the world‘s leading business, technology and consulting service
EDS has over 40 years experience working with national/federal and state government entities
supporting major government initiatives that range from fiscal reforms to defence transformation to
improving border security and citizen centric services. With over 20,000 employees serving 500
government clients in 29 countries, EDS understands the business of government.
We offer a broad portfolio of business and technology solutions. Our portfolio comprises
information technology, applications, business process and consulting services including Business
Transformation, Architecture, Applications Modernisation, Technology Transformation, Change
Management, ICT Governance, Enterprise Service Management, and Program and Project
EDS has a dedicated government consulting team based in Canberra. They can be supplemented by
1000 consultants and 600 Canberra-based and 4000 Australia-wide specialist staff.
Our employees contribute to and benefit from a comprehensive global knowledge network. This
network comprises formal communities of interest for the purpose of identifying, developing and
deploying industry knowledge and expertise.
EDS provides services to numerous Australian Government agencies, including the Australian
Taxation Office, Child Support Agency, Australian Customs Service, VicRoads and the South
Australian Government.

Company Accreditation (Optional)
Quality Management System (QMS)
EDS Australia complies with the ISO 9001:2000 Quality Management Standards.
Certification was issued by SAI Global Certification Services Pty Ltd on 12 December 2006 and
expires on 21st November 2009. The Certificate Number is QEC2166.
Capability Maturity Model - Integration (CMMI)
Our CMMI certified Australian Solution Centres operate at between CMMI levels 3 and 5.
                                                       Project and Portfolio Management category,
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EDS is a global member of the Information Technology Service Management Forum (itSMF) and
sits on the BS15000 executive subcommittee and the ITIL Accreditation Board for the ISEB.
EDS Australia maintains a team of ITIL instructors and operates an ISEB-accredited course to
provide ITIL Foundation training to our delivery and support organisations. Within Australia, our
employees have achieved the following certifications:
-200+ ITIL Foundation Certificates
-26 ITIL Practitioners Certificates
-4 ICTIM Practitioners Certificates
-17 ITIL Manager‘s Certificates.
Our Project Management Methodology (PM2) follows SEI‘s CMMI (Capability Maturity Model®
Integration) and the Project Management Institute (PMI) guidelines.
We have more than 140 PMI certified staff in Australia.
Within Australia we have 18 Six Sigma experts, comprising Yellow, Green and Black Belts.

Project and Portfolio Management
Service Offerings
EDS‘ Project and Program Management (PPM) consulting offering can provide the following
Project and Portfolio management specific services:
- Project Management Office (PMO): Establishment of a PMO to provide planning mentoring,
reporting, metrics support, milestone monitoring and policing of adherence to standards.
- Project Portfolio Management: Assessment of a client‘s Portfolio strategy, focused on:
    - Projects prioritisation
    - Governance
    - Processes and tools.
- Project Management process and tool integration: Evaluation of a client‘s current environment and
tool requirements together with recommendations for appropriate processes and toolsets.
- General advisory services/mentoring: Engage and work one-on-one with a client to establish a
PMO and associated project support services.
Capability and Experience
Actively involved with Project Management Institute (PMI) with 3,400+ PMI certified
EDS‘ Global Program Management Architecture (GPMA) for establishing program management
structures - implemented in Program Management Offices worldwide.
EDS‘s Project Management Delivery organization is ISO 9001 registered.
Australian Financial Organisation - Complex project 24 EDS applications and five separate work
streams converting 5 million records across eight systems.
AFG - implemented a program management office to oversee all projects undertaken by EDS on
behalf of AFG clients – ATO, CSA and Customs. This PMO is integrated with the client PMOs.

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Organisation Name Envista Pty Ltd
Trading Name                 Envista
Contact                      Mr Daniel Murray
Address                      58 Dunstan Street
Suburb                       Curtin
State                        ACT                 Postcode            2605
Telephone                    0414847501          Facsimile           0285881268
Email                        dmurray@envista.com.au
ABN                          26114790215

Company Background
Envista Pty Ltd is a Canberra based ICT and Business consulting firm. It provides specialised
services through the assembly of high calibre industry professionals who are regarded as leading
experts in their field. Envista holds specialisations across a range of technical and business
disciplines, including; ICT strategic planning, business case development and support, project
management and methodology and ICT systems Architecture development. Envista Staff have a
rich diversity of experience across a wide range of business sectors and disciplines. This includes
track records both nationally and internationally providing value adding services and advice to
clients across the Asia Pacific region. Envista only employees business minded technologists with
track records of delivering timely and quality outcomes. Collectively, the experience and reputation
of the team form a unique capability, delivering first class results and value for money. Envista
prides itself on the ability to engage and solve customer problems at any stage of the business value
chain. Envista Staff are renowned not only for their ability to develop unique and innovative
concepts to identify and address business and technology problems, but also their ability to drive
and implement those concepts across complex business environments.

Company Accreditation (Optional)
Not Applicable

Project and Portfolio Management
Envista and its Project Managers are members of the Australian Institute of Project Managers and
formally trained in Project Management. Furthermore, most have post graduate qualifications in
management and business disciplines. Envista Project Managers have extensive Project and
Portfolio Management experience working within the Federal Government ICT environment. This
experience includes having performed roles in major capital projects and various communications
projects that involved the upgrade and relocation of ICT and satellite communications infrastructure
within highly secure and complex environments. Envista Project Managers have experience
managing multi-million dollar programs delivering complex ICT services requiring prudent
financial estimating, forecasting and budget management. This includes a proven track record of
being able to work to tight deadlines and under pressure. Examples of Envista‘s Project and
Portfolo Management include: Project Management of JP2047 2A and Secure Voice over IP
Upgrade Project Project Implementation of DMO Rapid Acquisition Deployable Satellite Terminal
Solution Architecture, Design and Project Management of the MCI WorldCom Managed IP VPN
Products launched across the Asia Pacific; Project Management and technical support for the design
                                                       Project and Portfolio Management category,
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of the Defence Canberra Metropolitan Area Ethernet Network Establishment and Project
Management of the Defence Leased Lines Management System Project development and
establishment to reduce OPEX (saved AUD$100,000 in first month, $4m over 8 months, in excess
of the initial savings estimates) Project Management of the DFAT Transfer Cross Domain System
(Gateway between SATIN High and Low) Project Management of the Defence Unified
Communications Project (UC solution for the Defence Secret Network.

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Organisation Name EPM Partners Unit Trust P/L
Trading Name                EPM Partners
Contact                     Mr Stuart Penny
Address                     65 Hume Street
Suburb                      Crows Nest
State                       NSW                 Postcode            2065
Telephone                   0281178180          Facsimile           0281178181
Website                     www.epmpartners.com.au
Email                       stuart.penny@epmpartners.com.au
ABN                         30644699307

Company Background
EPM Partners is a highly specialised consulting company that focuses solely on the design,
configuration, deployment, user-training and support of Enterprise Project Management (EPM)
solutions based upon Microsoft‘s Project Server and Portfolio Server products, and their supporting
technologies (Microsoft SharePoint, Microsoft Office, Microsoft reporting tools, etc). The company
has successfully delivered projects for both corporate and government (federal and state) customers
in NSW, Canberra, Queensland and Victoria. The company was founded in 2008 and enjoys a fine
reputation with some of Australia‘s leading companies and government agencies.

Company Accreditation (Optional)

Project and Portfolio Management
EPM Partners is a highly specialised consulting company that focuses solely on the design,
configuration, deployment, user-training and support of Enterprise Project Management
(EPM)solutions based upon Microsoft‘s Project Server and Portfolio Server products, and their
supporting technologies (Microsoft SharePoint, Microsoft Office, Microsoft reporting tools, etc).
The company has successfully delivered projects for both corporate and government (federal and
state)customers in NSW, Canberra, Queensland and Victoria. The company was founded in 2008
and enjoys a fine reputation with some of Australia‘s leading companies and government agencies.
Two specific examples include: Australian Taxation Office. Having one of the largest EPM
implementations in Australia, with over 2000 users, the upgrade from Project Server 2003 to Project
Server 2007 had significant business impact and provided opportunity to realise new benefits
through the use of the new 2007 functionality. EPM Partners provided the lead consultant on this
internally managed engagement resulting in a successful deployment in Sept 2009. Australian
Customs & Border Protection Service. Customs selected Project Server 2007 to fulfil its time
sheeting requirements. In Feb 2010 EPM Partners installed, configured, trained and delivered the
custom-reporting required to meet Customs' time sheeting requirements. Use of further Project
Server functionality is now being considered as a phase two to this project.

                                                      Project and Portfolio Management category,
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Organisation Name Ernst & Young Australia
Trading Name
Contact                      Mr Andrew Garner
Address                      Ernst & Young, GPO Box 281
Suburb                       Canberra
State                        ACT                Postcode            2601
Telephone                    262673888          Facsimile           262461505
Website                      www.ey.com/au
Email                        fedgov@au.ey.com
ABN                          75288172749

Company Background
Ernst & Young helps companies in businesses across all industries — from emerging growth
companies to global powerhouses — to deal with a broad range of business issues. Our 114,000
people in 140 countries around the globe pursue the highest levels of integrity, quality and
professionalism to provide clients with a broad array of professional services.
Quality In Everything We Do
Ernst & Young‘s integrity and professional competence are the cornerstones of our global
organisation. We work hard to earn and maintain our clients‘ trust and confidence.
Services Offered
Ernst & Young provides a range of services, including advisory, assurance, tax, risk, technology,
transactions, and human capital services.
Industry Focus
Globally, Ernst & Young supports 26 industry sectors, including Government. The Centres are
dedicated to bringing insights to clients, sponsoring dialogue among industry stakeholders and
linking our professionals to facilitate collaboration and knowledge sharing.
Ernst & Young would not be such a successful organisation without great people and strong
teamwork. We provide our people with solid career growth opportunities and a people-oriented
workplace environment. Our philosophy, quite simply, is that when our people achieve their best, so
do our clients.

Company Accreditation (Optional)
We are very proud of the fact that Ernst & Young has held ISO 9001 certification since 1993. All
Ernst & Young personnel are responsible for understanding and applying our quality procedures
and are appropriately trained upon commencement of their employment. Each person has the
responsibility and authority to initiate quality improvement requests for any non-conformance
encountered or for suggestions for improvement.

                                                       Project and Portfolio Management category,
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Project and Portfolio Management
Ernst & Young uses our "Effective Program Delivery" wheel as both a tool and a process to support
the ICT governance process. This tool assists senior executives to check a Program or Portfolio‘s
health in terms of the respective underpinning projects. This allows senior executives to understand
which projects are on track and those that have deviated or must be stopped because they are no
longer relevant. The tool produces easy to read graphics that are mapped against each other through
relative rankings. It achieves this through providing a framework which considers the key
influences on a program‘s success, as shown below:
- Business acceptance
- Vision and direction
- Planning and execution
- Measuring and monitoring
NSW Department of Housing
Implemented the Project Directorate for the MRP, an initiative designed to change the way in which
maintenance is provided to their 130,000 dwellings with the intent to move to a more planned,
rather than reactive maintenance strategy.
NSW Department of Education and Training
Provided both advice and assurance to management to ensure that the program and project methods
being implemented were appropriate and being used efficiently and effectively.

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Organisation Name Eventra
Trading Name                 Eventra
Contact                      Mr Peter Howe
Address                      4/75 Lorimer St
Suburb                       Docklands
State                        Victoria           Postcode             3008
Telephone                    0396985454         Facsimile            0396985499
Website                      www.eventra.com.au
Email                        peter.howe@eventra.com.au
ABN                          43026013729

Company Background
At Eventra we pride ourselves on taking the time to listen and understand your business. We design
solutions to meet your current requirements whilst supporting future growth and change. Our
strategic consulting services help clients reduce costs, drive efficiencies, improve service quality
and create business value by better aligning technology investment with your overall business
strategy. Eventra disciplines include: • IT Strategy planning and advice • Enterprise Architecture •
Supplier/vendor assessment • Business case preparation • Board and Executive Management
facilitation Eventra also provides Programme and Project Management services and resources to
large and SMB clients. Each resource has these skill levels to operate within a Prince2 and PMBOK
umbrella. These services have included the full spread of Project Management disciplines across the
systems development life cycle including (but not limited to) the management of: • Planning •
Scope • Cost • Quality • Scheduling • Change & Communications • Risk (identification and
mitigation) • Resource Management (internal and external) • Vendor liaison (including
procurement) • Implementation (including integration and transition management).

Company Accreditation (Optional)
Eve3ntra is progrerssing towards ITIL and CMMI accreditation and intend sto acheive both by the
end of 2010 FY

Project and Portfolio Management
Eventra provides Programme and Project Management services and resources to large public and
private organizations as well as SMB clients. These services include Programme and Project
Management disciplines across the systems development life cycle including the management of: •
Experienced practitioners of project management frameworks and methodologies (PMBOK and
PRINCE2); • Extensive knowledge base including delivery frameworks, project templates and
process definitions; • Project Management Office; • Project Governance; • Delivery Management of
complex programmes. Example 1. Defence Materiel Organisation - Provision of the programme
management services for the Logistics Acquisition Program Phase 2B.1 (2006 to 2009). The
programme provides a single logistic information system to enable end-to-end management of an
integrated supply chain. It is designed to support logistic processes for Australian Defence Force
globally. It delivers improved financial management, integrated supply, inventory management,
maintenance, movements and distribution throughout the ADO. Example 2. Australia Post Eventra
was engaged to lead the IT Programme of work during the transition from the internal incumbent
executive to newly appointed executive. This was for a 12 month period. The scope included the
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                                                                           Version 33, September 2011
delivery management and improved capability across all 4 portfolios and alignment to business
initiatives underway or planned. At any one time in excess of 30 projects would be underway across
the programme. The results improved their project management capability, scheduling and costs,
and a program view of performance for more effective communication and reporting. Eventra
introduced governance forums at to increase the executive level engagement and improve
communication with the business.

                                                      Project and Portfolio Management category,
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Organisation Name Ferguson Project Management Services Pty Ltd
Trading Name                 FPMS
Contact                      Mr Kenn Dolan
Address                      Suite 6, 62-66 Glen Osmond Road
Suburb                       Parkside
State                        SA                 Postcode            5063
Telephone                    881721867          Facsimile           881721868
Website                      www.fpms.com.au
Email                        kenndolan@fpms.com.au
ABN                          61089526116

Company Background
Ferguson Project Management Services Pty Ltd (FPMS) are Internationally Accredited
Management Consultants and Training Providers. Our core business is in the creation, development
and support of Portfolio, Program and Project Management capability within organisations. Our
highly skilled team of OGC / APMGroup Accredited Consultants bring together their qualifications
and expertise to provide value-adding solutions to clients from a diverse range of industries. These
industry sectors include Commonwealth and State Government Agencies Research and
Development, Commercial, Oil and Gas, Aid Agencies and other blue chip organisations. The
FPMS emphasis is on the appropriate application of internationally recognised best practice
management principles. Our pragmatic implementation of these methodologies, in the establishment
and nurturing of Program and Project Management Capability is testimony to our versatility,
professionalism and commitment in guiding and supporting our clients towards an environment of
excellence. FPMS were the first OGC / APMGroup Accredited Consulting Organisation for both
Managing Successful Programs (MSP™) and PRINCE2®, in Australia. As such we have worked
collaboratively with clients worldwide using the P3M3™ (Portfolio, Program and Project
Management Maturity Model) to identify a structured way forward then mentoring and coaching
executives through the complex business transition from the current state to the new corporate

Company Accreditation (Optional)
OGC/ APMGroup Accredited Consulting Organisation (ACO) in P3M3™, MSP™, P3O™ and
PRINCE2™. OGC/ APMGroup Accredited Training Organisation (ATO) in MSP™, P3O™ and
PRINCE2™. PMI Global Registered Education Provider(REP)providing PMBoK Based training in
Project Management and PMP and CAPM examination training. Buzan Licenced Mind Mapping
Instructors (BLI)

Project and Portfolio Management
FPMS have a significant amount of experience implementing and using standard software
applications, including:
Microsoft Project and Microsoft Project Server (EPM)
Open Plan
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                                                                       Version 33, September 2011
We have advised many clients on the suitable choice of application and how it could be
implemented to maximum efficiency and impact. We have established and supported a number of
PMO‘s in differing, but appropriate, formats within a diverse range of organisations including:
Land Operations Division and SCIS within DSTO
Western Australia Police
Department of Health
Origin Energy
 Commercial organisations across the SE Asian region. Through our unique accreditations, we have
established PMOs within organisations using PRINCE2 and PMBOK and hybrids of the two
approaches. We strongly believe that a well established and supported PMO can provide many
benefits to an organisation through the centralisation of information and expertise which can be
utilised by the programmes and projects to retain corporate knowledge. The PMO should therefore
become the repository for best practice and all current and archived information.
As a PRINCE2 Accredited Consulting and Training Organisation and accredited through the PMI,
FPMS has significant experience in the selection of the most appropriate elements of best practice
in Programme and Project Management to be adapted and implemented in a variety of
Our experienced Registered Consultants are expert in tailoring PRINCE2 and other Project
Management processes to the organisational requirements. We employ a collaborative approach to
the integration of the chosen methodology to make the change as pain-free and beneficial as
All FPMS assignments embed a large element of skills transfer through:
Recent assignments include:
     Department of Health – Establish PMO and PRINCE2 Methodology. FPMS tailored
PRINCE2 and established the PMO within the department to increase project success and maturity.
       Western Australia Police – Establish MSP and PRINCE2 environment within WAPOL.
FPMS designed and implemented a tailored methodology environment within the WAPOL

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Organisation Name FinXL IT Professional Services
Trading Name                 FinXL Professional Services Pty Ltd
Contact                      Mr Gary Harb
Address                      Level 2, Ethos House, 28 - 36 Ainslie Avenue
Suburb                       Canberra
State                        ACT                Postcode             2600
Telephone                    0262436444         Facsimile            0262436499
Website                      www.finxl.com.au
Email                        garyh@finxl.com.au
ABN                          74104804793

Company Background
FinXL IT Professional Services Pty Ltd is an innovative Australian owned company that is part of
the Finite Group of ICT specialist companies. FinXL was established in 2003 to assist clients to
assemble specialist teams of skilled and experienced consultants to undertake specific ICT projects
and deliverables on an ad-hoc basis. With established offices in Sydney, Melbourne, Brisbane,
Canberra, Adelaide and Perth, FinXL has over 450 specialist ICT consultants engaged on
assignment in six Australian states. FinXL‘s strength is the ability to source consultants from our
real time and virtual bench of consultants whom we have worked with previously and where the
quality of their work is known to be of a high professional standard. We are also a DIAC approved
Standard Business Sponsor enabling us to source, sponsor and employ international specialist ICT
consultants on subclass 457 visas for up to 4 years, and currently employ circa 40 of these personnel
around Australia. FinXL‘s top three Australian based clients are Telstra, Singtel Optus, and
Westpac. With significant contracts with Australian Government, State Governments, and a variety
of private sector clients including AMP and Macquarie Bank. Our major project is a five year
support contract with Defence.

Company Accreditation (Optional)
FinXL has a Quality Management System in place. We have appointed a third party certification
organisation to confirm we meet the requirements of ISO 9001: 2008 with a target completion date
of December 2011.

Project and Portfolio Management
Project and Portfolio Management is FinXL‘s largest service offering for over 7 years, where we
provide the largest number of professional resources to our many clients. Three of our largest and
most established clients include Telstra, Optus and the Westpac Group.
FinXL‘s Project and Portfolio Management Services cover the full spectrum of ICT and include the
provision of full end-to-end project management activities and ad-hoc defined pieces of work, with
the value of projects ranging from $100,000 to over $50 million.
Our consultants utilise a variety of methodologies depending on the requirements of our clients and
the projects and include Prince2, PMBOK and Agile or other generic frameworks. FinXL is
uniquely positioned to provide Project Management Consultants with depth and breadth of
experience across a variety of industries, technologies and project management methodologies to
best suit the Australian Government‘s needs. Furthermore our consultants are experienced in the
                                                         Project and Portfolio Management category,
                                                                         Version 33, September 2011
art of bringing the required and necessary soft skills of negotiation, stakeholder management, team
engagement and communication, to the project environment.
Over the past 3 years FinXL has supplied Telstra approx 200 Project Managers to deliver a wide
range of projects that have encompassed infrastructure, network roll-outs, applications
development, systems integration, package implementation, transformation and e-commerce
initiatives. FinXL have also provided Optus in excess of 150 highly experienced Project Managers
to manage various projects across Billing, Product Development and Delivery, Provisioning, On-
line portals, Product launches and various IT Transformation initiatives, also managed Applications
Development, Infrastructure, Networks and the various Customers facing Business Units.
FinXL assignments are undertaken in accordance with methodologies appropriate to the project.
These include MSP, PRINCE2, CoBIT and ITIL, supplemented by any special requirements or
tailoring that the client may require.
Capability Improvement Program
FinXL has supplied Prince2 qualified and experienced project management resources to the
Department of Agriculture Forestry and Fisheries (DAFF) to facilitate the development of a
business case for ICT reform by a team of technical and business experts. DAFF is currently
reviewing and establishing a capability improvement program (CIP) to mature their inhouse
program and project management so that the major reform program underway can be effectively
managed. A combination of MSP/Prince2 approach is being applied to all programs and will be
vetted under the AGIMO Gateway and P3M3 assessment regimes.
Project Management Office (PMO)
FinXL provided advice and assistance to the NSW Department of Attorney General and Justice
(DAGJ) on the establishment of a Project Management Office structure to co-ordinate the delivery
of the ICT components of major capital projects. This assistance included the development of the
PMO Charter and the organisational design, including skill requirements, of the PMO.
Systems for People Reform
FinXL has supplied qualified project and program managers to the Department of Immigration and
Multicultural Affairs (DIAC) to assist with the many projects under their Systems for People
Reform agenda. The multi-disciplinary project teams comprised in-house technical, consultant
specialist, business analysts and subject matter expertise from DIAC business

                                                       Project and Portfolio Management category,
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Organisation Name Fortes Solutions Australia Pty Ltd
Trading Name                 Fortes Australia
Contact                      Mr Matt Williams
Address                      Suite 133 - 137, Level 1, Adelaide Arcade
Suburb                       Adelaide
State                        SA                  Postcode            5000
Telephone                    1300795788          Facsimile
Website                      www.fortes.com.au
Email                        m.williams@fortes.com.au
ABN                          80129375382

Company Background
Fortes Australia is the sole Australian and New Zealand agent of the Principal Toolbox, a solution
that embeds and supports industry Best Practices such as PRINCE2, P3O, and MSP, and provides
reporting and business intelligence capabilities for an organisations Project Portfolio. Fortes
Australia provides implementation, training and support services to Principal Toolbox customers
throughout Australia and New Zealand.

Company Accreditation (Optional)
Exclusive Australian distribution agent for the Principal Toolbox application, on behalf of Fortes
Solutions BV.

Project and Portfolio Management
Programmes and portfolios are characterised by multiple projects and stakeholders. To ensure
success, it is essential that consistent process are followed, and risks are carefully managed. The
expected project benefits and dependencies between projects must also be monitored closely. Fortes
Australia provides an intuitive set of dashboards and functionality to stay on top of the
programmes/portfolios and make the right decisions about resources and capital investment. Case
#1 - Bureau of Meteorology The Research and Systems Division of the Bureau of Meteorology was
looking to increase the visibility of its program of work across the division, and streamline its
project management tools and processes. Fortes Australia provided implementation, training and
support services for the Principal Toolbox solution on behalf of the BOM. Working closely with the
PMO, Fortes Australia tailored the Principal Toolbox to support the PRINCE2-based project
method, and provided summary reports for sections, branches and division-wide portfolio reporting.
Case #2 - Australian Energy Market Operator (AEMO) The Australian Energy Market Operator
was formed by COAG resolution to amalgamate six industry bodies from both the electricity and
gas markets in 2009. Fortes Australia assisted AEMO's Corporate PMO to implement the PRincipal
Toolbox solution to provide a consistent approach to project and portfolio management and
reporting across the 6 newly merged divisions.

                                                       Project and Portfolio Management category,
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Organisation Name Fortis Consulting ATF The Gurgone Family trust
Trading Name                  Fortis Consulting
Contact                       Mr Adrian Gurgone
Address                       544 William Street
Suburb                        Mount Lawley
State                         WA                   Postcode            6050
Telephone                     0894672490           Facsimile           0894672491
Website                       http://www.fortisconsulting.com.au
Email                         info@fortisconsulting.com.au
ABN                           66100863751

Company Background

Fortis Consulting is a specialist management consulting firm offering only highly qualified (10
years minimum), expert consultants, with top-tier backgrounds and innovative client solutions. Our
consultants offer deep government experience and a holistic approach to project management. We
apply robust project management tools (Prince2) while taking into account stakeholder, financial
and environmental considerations.
Key areas where Fortis adds value to clients include:
Project & Programme Management: Project management excellence is the key to a project or
portfolio‘s success. Fortis‘ experienced Project Managers provide effective, timely and efficient
oversight of projects and programmes to scope, timeframes and budget.
Strategic Planning driven by Research and Analysis: Fortis delivers significant insight into
business data for our government clients, through specialist research, surveys and reports. We help
management cut through the myriad of data to identify key trends and uncover useful information
enabling strategic planning and decision-making.
Business Intelligence: Fortis helps clients leverage business intelligence solutions; we assist clients
to collect, understand, report –on and interpret data, an (e.g. business case analysis, KPIs or
balanced scorecard systems).
System Selection & Business Cases: Fortis helps client to develop business cases and select and
implement systems that meet their business needs, enable future changes and save valuable time
and effort for the business.

Company Accreditation (Optional)
Fortis project managers are MBA qualified. Our trainers also hold Certificate IV qualifications in
training and assessment.

Project and Portfolio Management
Fortis provides Project and Portfolio Management services to clients. Our experienced and qualified
project managers offer significant experience in successfully delivering several large ICT projects,
along with designing and implementing leading edge bespoke project and portfolio management

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tools. Fortis have significant experience in setting up PMOs, selecting and implementing
appropriate project
management tools, and effectively managing project milestones, phases, resources and tasks to
ensure timely delivery.

Project 1: Our lead Project Manager, Adrian Gurgone, managed a significant Asia Pacific project
which involved implementing a package of ICT products for a Big 4 accountancy firm across their
Finance and IT functions, with six separate portfolios. Adrian set up the programme office,
identified and implemented appropriate tools and effectively managed deliverables issues and risks
to ensure that all projects were implemented successfully within the 12 month project timeframe,
and to the satisfaction of the client.
Project 2: Our consultants managed a significant portfolio project for a large Federal Government
client, which involved setting up a corporate project office and overseeing the process to establish
effective PMO support across several projects. The projects ensured that the manually intensive old
processes and systems were superseded by automated systems which provided efficiency gains,
improved management information and exceed cost reduction targets.

                                                       Project and Portfolio Management category,
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Organisation Name Fujitsu Australia Limited
Trading Name
Contact                       Mr Kym Petney
Address                       Level 1, 19-25 Moore St
Suburb                        Turner
State                         ACT                Postcode             2612
Telephone                     02 6250 9753       Facsimile            02 6249 1620
Website                       www.fujitsu.com/au/
Email                         kym.petney@au.fujitsu.com
ABN                           19001011427

Company Background
Fujitsu Australia Limited is a full service provider of business and information technology and
communications solutions. We partner with our customers to offer services from strategic
consulting to application and infrastructure solutions and services. Fujitsu has earned a reputation as
a supplier of choice for leading corporate and government organisations and has grown by
reputation into a full service provider in this region offering true end-to-end business and IT
We combine professional expertise, world-class methodologies and consulting and application
services with adaptive platforms, advanced solutions and products to deliver the business results our
clients are seeking - results that transform businesses and provide a return on investment.
Fujitsu has:
* Over 10 million customers and 160,000 professional staff in 60 countries around the world
* 3,000 Australian and New Zealand staff
* Long-term clients in every sector – government, healthcare, justice, finance, manufacturing, retail,
telecommunications, transport, distribution and utilities
* A proven track record for delivering successful projects that achieve real business benefits and
return on investment
* An annual investment of more than US$2 billion researching and developing cutting-edge
business technologies, resulting in over 32,000 patents with more being added all the time.

Company Accreditation (Optional)
Fujitsu‘s Quality Management system meets the requirements of AS/NZS ISO 9001:2000. We
continually seek ways to improve our processes and ensure they continue to meet the requirements
of our customers and the technological and business environment.
Fujitsu is registered with SAI Global Assurance Services. The registration covers the Quality
Management System for design, sales, consulting, administration, installation, maintenance, service
and support of information technology and telecommunications solutions, products, networks and
services. These include management consulting; strategic planning; design and development,
logistics, integration, configuration and commissioning of hardware and software products;

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management and operations of computer processing facilities; provision of help desk facilities and
Fujitsu's consultants are well versed in methodology and industry best practices including Portfolio
Management Capability Maturity, IT Infrastructure Library (ITIL) and SEI Capability Maturity
Model (CMM).

Project and Portfolio Management
Fujitsu's Portfolio Management services are based upon an integrated set of business processes that
systematically identify, select, align and manage value from investments.
Beyond evaluating the financial return of investments, Fujitsu assesses risk and alignment with the
overall business strategy and key drivers, ensuring decision-makers understand the full value of
Our Portfolio Management capability offers a complete enterprise solution that leverages an
integrated set of best practices and best-of-breed analysis tools that allow for the:
* Selection of investments that have the greatest potential;
* Effective program planning and execution, to return the greatest possible value to the business
while managing and minimising risk; and
* Ongoing governance and active management of the portfolio to ensure the promised value is
Fujitsu consultants are experienced in establishing project management support and services and
can assist you establish a Project, Program and/or Portfolio Management Office (PMO). We are
able to equip the PMO with the skills, processes and tools required to help program managers with
planning, current state analysis, forecasting, controlling and reporting.
Recent experience includes Australian Custom Service (Investment and Program Office
Management) and Centrelink (Program Portfolio Management and Investment Management

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Organisation Name Gecko Consulting Pty Ltd
Trading Name                 Grantly Mailes
Contact                      Mr Grantly Mailes
Address                      14 Manorwood Place
Suburb                       Mitcham
State                        vic                 Postcode           3132
Telephone                    414323547           Facsimile
Email                        grantly.mailes@geckoconsulting.com.au
ABN                          34080510667

Company Background
Gecko Consulting is a specialist ICT consulting firm established for over 12 years. It focuses
exclusively on the public sector in matters such as ICT and social policy, project risk management,
strategy development and business case preparation, organisation change and governance. We have
extensive experience in Commonwealth and State jurisdictions.

Company Accreditation (Optional)

Project and Portfolio Management
Gecko Consulting has worked with a number of clients to establish portfolio management office
functions. For a large Government owned private health insurer, Gecko worked to establish an
enterprise program office, encompassing both ICT projects and other key business project such as
merger and acquisition. Prior to that, the client operated ICT projects in multiple silos and key
business projects acted independently to ICT - a key resource. For a large state government health
department, Gecko Consulting devised an agency-wide PMO to manage a large portfolio of ICT
and other business projects. Amongst other things the ePMO and PMO (respectively) sought to
manage large portfolios of complex enterprise wide projects to ensure that interdependencies were
managed, that resources were used effectively and that communications amongst and between
projects drove favourable behaviours.

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Organisation Name Genix Ventures Pty Ltd
Trading Name                 Genix Solutions
Contact                      Mr Steven Godinho
Address                      Level 10 (South), 459 Collins Street
Suburb                       Melbourne
State                        Victoria           Postcode            3000
Telephone                    0396298717         Facsimile           0396298718
Website                      www.genixventures.com
Email                        sgodinho@genixventures.com
ABN                          84117733696

Company Background
Genix provides professional services and software solutions to a range of industry sectors including
financial services, healthcare, utilities and government. Genix operations have focused on: • The
provision of a range of professional services including the preparation of business cases, business
process re-design, conduct of risk assessments and the preparation of contingency management
plans, documentation and review services. • The development of a core business process automation
platform and the configuration of the platform to address niche opportunities in industry sectors
where partner organizations provide domain expertise and go-to-market support in joint venture
arrangements. The company is a part of various state and federal Government consulting panels.
Genix professional services are delivered both in conjunction with as well as independent of
software sales. Genix personnel have experience in large consulting companies and capabilities
include: • Portfolio, program and project management • Business analysis and process redesign •
Business modelling • Preparation of business cases • Organisation reviews and change management
• Risk analysis and development of risk management frameworks • Security assessments, fraud
detection and anti-money laundering • IT solution design, development lifecycle management,
implementation services, training and change management.

Company Accreditation (Optional)
Genix is working towards CMMI accreditation. While working towards accreditation,Genix quality
is achieved through a combination of PRINCE 2 oriented project management methods, RAPID
software development, executive level relationship management, dedicated client teams and a total
quality management approach to support. A number of Quality Assurance and Control measures are
in place for the company and projects. Genix uses a company wide Quality Management System
(QMS) based on the ISO 9001:2000 standard and is currently working towards accreditation. At
present, all formal documentation and processes are controlled and audited under this quality
system. Genix internal software development follows CMMI and XP methodology and is integrated
into the QMS framework including PMO process such as deliverable reviews and application-based

Project and Portfolio Management
Genix has developed program management frameworks, set up project management offices and
trained project resources within large banks, telcos and government organisations. Genix project
teams employ project management processes, templates and methods to achieve greater success.
While each project is different Genix teams benefit from being able to access templates and tools
                                                         Project and Portfolio Management category,
                                                                         Version 33, September 2011
(based upon PRINCE 2 and PMBoK standards and guidelines) that have been refined across many
client engagements. Clients are engaged during the solution development lifecycle and consulted
prior to rollout, improving awareness, solution quality and uptake. The project work breakdown
structure (WBS), which provides a comprehensive overview of the work effort required for each
project, is validated during project design to ensure that the project team understands the work
environment and solution vision.
Example 1:
Genix developed and facilitated the implementation of a tailored program management framework
for the security and risk management functions of one of Australia‘s largest banks. The framework
provided a framework for managing a program of work with standardised tools and templates for
use in each project, reporting structures that streamlined information flows at the project level but
also contributed to a program level view facilitating better governance, financial control and
tracking of project outcomes.
Example 2:
Genix personnel developed and implemented a program management framework to support a
business transformation project at a government agency involved in workplace safety. The program
involved 9 work-streams which were co-ordinated from a central PMO with regular reporting to
senior management on progress, outcomes and benefits.

                                                        Project and Portfolio Management category,
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Organisation Name Global Sapphire IT (Australia) Pty Ltd
Trading Name
Contact                      Mr Joce Santa Maria
Address                      8 Carinya Road
Suburb                       Picnic Point
State                        New South           Postcode            2213
Telephone                    0422 188 272        Facsimile           02 9792 1163
Website                      www.gsiorg.com
Email                        joce.sm@gsiorg.com
ABN                          91106950565

Company Background
GSI‘s core competencies are in the areas of providing ICT solutions, strategic alliances and value-
added services. At GSI, we undertake strategic alignments, whether such alignment is between ICT
and business strategies, or a re-engineering of business processes. We adopt a solutions-oriented
approach to the application of its technology, and doing so with the knowledge and understanding
of key industries and business processes to deliver objectives. We work with you to facilitate a one-
stop-shop of integrated services which ensures that your objectives are fulfilled in a rapid
timeframe. Combining solid industry experience and technology skills, GSI possesses a strong
functional perspective that makes it effectively capable to provide counsel on technical information,
develop and link it to business strategy in a cost-effective manner. GSI resources have extensive
experience in the Information and Communications Technology industry providing consulting to
such arenas as Australasia, Asia Pacific, Europe, Middle East and the US. Our experience and
reputation for delivering high quality outcomes and achieving outstanding results working with our
organisations continue to grow. It will come as no surprise to the market that we consider our
experienced team to be GSI‘s key winning differentiator.

Company Accreditation (Optional)
Oracle Business Partner; Members of Australian Institute of Management; Members of the
Australian Computer Society; Members of the Project Management Institute; Members of the
Institute of Management Consultants; Prince 2 Practitioners; OPM Practitioners. PMBOK
Practitioners BABOK Practitioners

Project and Portfolio Management
GSI helps the organisation establish a structured program office with processes and tools including
OPM; Prince 2, PMBOK, used to implement and streamline the PMO not just at the project level
but at the corporate level thereby redefining the PMO to manage portfolios and projects alike. The
means of GSI‘s structured processes is to ensure a methodology by categorising and maintaining
reusable portfolio/project components for better implementations in future.
Burwood Council: Implement standards of tying projects to programs through to portfolios and then
finally alignment to corporate strategy through the PMO. Each initiative was new and unique, and
gave rise to a position that it was advantageous to start with some reusable components with each
initiative where possible.
                                                       Project and Portfolio Management category,
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Sydney Symphony Orchestra: - Strategy involved initiatives that were not completely new; some
have been reassembled of existing components or processes, through the PMO the new offerings in
different configurations to launch a Project and Portfolio Management Strategy.

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Organisation Name Goal Professional Services Pty Ltd
Trading Name                 Goal Group
Contact                      Mr Alan Rankins
Address                      7 Riverside Drive
Suburb                       Mayfield West
State                        NSW                 Postcode             2304
Telephone                    02 4967 4500        Facsimile            02 4967 4600
Website                      www.goalgroup.com.au
Email                        arankins@goalgroup.com.au
ABN                          65 122 098 695

Company Background
Goal and the Goal Group were established in 2006, utilising consultant/PSP experience in Project
and Program Management and Change Management, with a particular emphasis on continuous
Goal and the Goal Group assists organisations to analyse and better understand their operating
environments, in order to develop their capabilities in strategic procurement and supply chain
capability. We gain a thorough understanding of the commercial and competitive environment and
identify specific challenges relating to capabilities, policies and procedures. The Group‘s expertise
is in developing and implementing strategic solutions for our clients. Key to success is cost control,
management of budgets, and capability improvements.
Headquartered in Newcastle and open in Melbourne, Sydney, Adelaide, Canberra and Wellington
New Zealand, Goal operates across Australasia and globally. We cover strategic planning,
governance, organisational maturity and portfolio/programme/project management consulting,
training and delivery support services.
Goal‘s clients have included KPMG, PWC, Rolls-Royce, Thales Australia, training providers, the
Defence Materiel Organisation (DMO); Federal and State government departments and SMEs. We
are innovators in the fields of leadership, learning and development. We have accredited Gateway
Goal is an Accredited Training Organisation for both MSP® and PRINCE2® and the Goal Group
boasts an RTO in Project Management accreditation and certification.

Company Accreditation (Optional)
Goal Professional Services Pty Ltdis an Accredited Training Organisation for PRINCE2 and MSP.
A number of the Goal Group members hold ISO 9001/2000 accreditation. Specific members hold
required engineering accreditations.
A Goal Group member is a Registered Training Organisation able to provide Project Management
qualifications up to Advanced Diploma level.
Goal offers P3M3 organisational maturity assessments and Gateway Reviews.
Goal Professional Services is a member of the Defence Industrial Security Programme (DISP) and
maintains appropriate defence security clearances for its consultants.

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Project and Portfolio Management
Goal is accredited in both PRINCE2® and MSP® with a Goal Group RTO capability for accredited
PMBoK based accreditation and certification. A Group Director is acknowledged in the PRINCE2
2009 handbook, and is contributing to both the MSP:2010 release and the ISO 21500 Guide to
Project Management.
The Goal Group provides independent programme and project management services, including
consultancy and training across all markets and territories. We offer off-the-shelf solutions which
are used to rapidly improve the efficiency and effectiveness of an organisation. These include
accredited courses based on industry-standard methods such as the PMBoK™, PRINCE2® and
MSP® and Business Analysis.
Goal developed a "Project Solution Suite" tailored for SMEs or small departments. We address
organisation-specific issues, and provide rapid results. Our services include advisory consulting;
interim management of bid teams, programmes, P3O, customisation of training products and
development of new products.
Goal consultants have developed project management frameworks used in State Government
Departments, the Attorney-General's Department, in Universities and in statutory authorities in
Victoria. Goal Group has provided project management training and consulting services, and hands-
on project management services, in Australia, New Zealand and Botswana. The Goal Group‘s
customised packages of services and products are designed to provide comprehensive solutions to
our client's change concerns.
Goal‘s approach to portfolio management is based on the experiences of our consultants in major
organisations, and on best practice frameworks published by OGC and PMI. We have provided
portfolio management consulting services to universities, large corporations and Government

                                                        Project and Portfolio Management category,
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Organisation Name GrayMorr Consulting Pty Ltd
Trading Name                  GrayMorr Consulting
Contact                       Mr Ewan Morrison
Address                       PO Box 1638
Suburb                        Queanbeyan
State                         NSW                 Postcode             2620
Telephone                     0420760080          Facsimile
Website                       www.graymorr.com
Email                         ewan.morrison@graymorr.com
ABN                           87129502567

Company Background
GrayMorr is a small business based in the Canberra Region and operating since February 2008. We
assist organisations to add significant, measurable, and sustainable value to their governance and
service delivery operations. Our approach is evidence based and helps managers to align people
with business and performance management systems. Our evidence based approach begins with
defining what the business wants from the project. Using this knowledge, we identify those parts of
the business that need to change to achieve the desired outcomes. Typically, this involves changes
to policy settings, business processes, responsibilities and IT systems. GrayMorr is experienced in
leading projects in these four aspects of reform. GrayMorr consistently focuses on the specific
needs of its clients. We provide senior managers with a better understanding of how to improve
delivery of program outcomes; build on the best of an existing approach; and develop a culture of
sustainable improvement. We work closely with clients to manage projects in a planned and
controlled manner. Our independent, reliable and practical advice helps our clients to improve
program outcomes, reduce costs, and manage risks. We deliver end to end solutions, undertake
specific project elements, or provide specialist skills for different aspects of project implementation.

Company Accreditation (Optional)

Project and Portfolio Management
GrayMorr has experience in delivering project and portfolio management services within large and
complex Public Sector Agencies. We work with clients to ensure project aligment to specific
business outcomes thus allowing the organisation to achieve expected business benefits. Our Project
and Portfolio Management Services include: Project Initiation Planning; PMO Design,
Establishment and Management; Project Management; Project Review and Assurance; and,
Procurement and Contract Management. We also recover troubled projects. GrayMorr uses the
methodologies and tools of PMBoK and PRINCE2 as foundations of Portfolio and Project
Management. Using these methodologies we group activities to uncover duplication and overlap.
They also help us identify any risks or constraints to a project so that we can put in place
appropriate controls and use resources efficiently across a range of projects. We provided a
consultant to IBM Australia to implement a spam filtering system for their client, Medicare
Australia. Using the PMBoK methodology, GrayMorr provided operational, strategic and project
management advice. Our consultant developed implementation plans, policies and procedures and
managed the project so that it was delivered on time and in budget. GrayMorr implemented a
Whole of Government Blackberry Service for the ACT. Our consultant recovered a troubled project
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and delivered a solution in a Microsoft Exchange environment utilising a Blackberry Enterprise
Server. The project was recovered using the Prince2 methodology. Prince2 provided a structure in
which our consultant gave operational, management and strategic advice and developed an
auditable trail of project documentation. His project management skills allowed the project to be

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Organisation Name GXO Change Pty Ltd
Trading Name                 GXO Change Pty Ltd
Contact                      Mr Walter Dirix
Address                      PO Box 5237
Suburb                       Lyneham
State                        ACT                 Postcode            2602
Telephone                    0262270098          Facsimile           0262270099
Website                      www.gxochange.com.au
Email                        walter@gxochange.com.au
ABN                          68137031362

Company Background
GXO Change Pty Ltd provides consultancy, training and coaching services in change, project,
program and portfolio management to organisations, groups and individuals. GXO Change Pty Ltd
has been recently formed (in 2009) and is headed up by its Director who has provided accredited
project management training and implementation consultancy services to government and private
industry over the past 9 years, both within Australia and overseas (during his time with a previous
leading project and program consultancy management company).

Company Accreditation (Optional)
GXO Change Pty Ltd is an accredited PRINCE2 Training Organisation and an Accredited Training
Organisation (ATO) for Portfolio, Programme and Project Offices (P3O). Accreditation is extended
to GXO Change Pty Ltd by the international accreditation agency - the APM Group. Accreditation
requires that GXO Change meets the prescribed standards which includes having quality systems in
place for delivering services. GXO Change Pty Ltd maintains a Quality Management System
(created in line with ISO 9001), which was assessed by the APM Group in July 2009 as part of its
systems accreditation. All services delivered by GXO Change are in line with stated policies,
processes and standards. Quality is checked on an ongoing basis and a program of continual
improvement and review by clients is exercised as part of its day-to-day operations.

Project and Portfolio Management
GXO delivers accredited training in PRojects in Controlled Environments (PRINCE2) and
Portfolio, Programme and Project Offices (P3O). We also provide consultancy services to
implement and customise this method and guidance specifically for an organisation. Our services
include coaching project managers; setting up and advising on the running of portfolio, program
and project offices; and upskilling project, program and change managers in their competencies and
practical skills. We are certified in the international recognised prosci change management process
(using ADKAR) and integrates this with best practice project, program and portfolio management
practices and techniques. We undertake practical health checks to determine project and change
management maturity, capabilities and areas for improvement. GXO provides project and program
assurance and direct support to project and program boards. Recent examples include our current
work where we are advising and assisting the design and implementation of program governance
arrangements for a key AFP program and is subordinate projects; and, setting up and implementing
the business change managers network for that program. Previous work by our lead consultant
includes designing a roadmap and high level plan for the implementation of a P3O model across a
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government agency's operations. GXO also runs a public training schedule along with in-house
training. Previous work by its lead trainer has included training for project staff in Customs, IP
Australia, IAG, Rio Tinto, DHS, InTACT, Defence, and NRMA NZ.

                                                        Project and Portfolio Management category,
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Organisation Name HineSight Development
Trading Name
Contact                      Mr Simon Hine
Address                      PO Box 3080
Suburb                       Weston
State                        ACT                Postcode             2611
Telephone                    0262874963         Facsimile
Website                      www.hinesight.com.au
Email                        simon@hinesight.com.au
ABN                          14110850747

Company Background
Achievement of your objectives depends on effective execution. Improving your capability and
capacity around project and program management can be a great way to improve alignment
between day to day activity, the delivery of desired outcomes and the realisation of benefits.
Projects – temporary endeavours designed to deliver specific outputs, and programs – sets of related
projects designed to achieve particular outcomes, are an increasingly important part of
organisational life. HineSight Development provides project and program management services that
help improve your capability, and enhance your capacity to deliver. Project and program
management consulting services support clients in the development and delivery of projects and
programs. Services include: • Design of project/program approach • Development of
project/program plans • Stakeholder analysis • Scope identification • Quality assurance of
project/program processes and artefacts Project and Program Management is becoming an
increasingly sophisticated and knowledge based field – there are lots of ways to go about it and not
every approach is right for every situation. Our consultants are qualified and certified across the
major discipline approaches and we use our experience in the delivery of projects and program to
help tailor an approach that suits your circumstances.

Company Accreditation (Optional)
Our methodology base includes – Prince2, PMBOK, MSP, P3O, the Standard for Program
Management and more. Our consultants are members of the Project Management Institute, and
HineSight Development is an APMG Accredited Consulting Organisation.

Project and Portfolio Management
In a knowledge intensive, always evolving field like project and programme management, the role
of and range of services offered by Project or Programme Management Office (PMO) is one that
has undergone (and continues to undergo) significant change. Previously the PMO serverd
primarily an administrative/support role – administering the various project logs (issues, risk,
quality, etc), and monitoring project expenditures against budget, project procurement, project
configuration and change management, and project contract management. Contemporary practice
(particularly as expounded by the OGC in their P3O guidance) sees the PMo with a dual
compliance and capability role. Not only ensuring projects and program follow corporately agreed
guidelines, but also ensuring that the guidelines are robust and based on best practice, and that the
practitioners in the organisation have the skills and support to effectively follow the guidelines.
HineSight Development assisted the Australian Climate Change Regulartory Authority (ACCRA)
                                                         Project and Portfolio Management category,
                                                                           Version 33, September 2011
to establish a Programme Management Office. This work involved creation and codification of
processes, business rules, tools and templates and importantly increased the quality of project
deliverables across the organisation. A second project where HineSight Development undertook the
establishment of a Project Management Office was with the Department of Climate Change and
Energy Efficiency – working on the establishment and integration of effective project and program
management disciplines of the Home Insulation Program Review Office. HineSight Development is
a Microsoft Registered Partner, and our consultants are Microsoft Certified Technical Specialists in
the use, configuration and customisation of Microsoft Project and Microsoft Project Server.
HineSight consultants are

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Organisation Name IBENOX Pty. Ltd.
Trading Name                IBENOX
Contact                     Mr John Russell
Address                     Level 3, 56 Berry Street
Suburb                      North Sydney
State                       NSW                Postcode            2060
Telephone                   1300965120         Facsimile           1300965125
Website                     www.ibenox.com
Email                       jrussell@ibenox.com
ABN                         57140624915

Company Background
IBENOX is a specialised provider of project, programme and portfolio management solutions. We
help our customers develop and mature the skills, knowledge and capabilities they need to drive
enterprise performance and portfolio value. Through our strategic partnerships with key US and
European companies, IBENOX brings thought leadership and experiences from global public and
private sector companies from across the globe to our region. IBENOX is the official Asia Pacific
partner of PowerSteering Software Inc., the leading enterprise project and portfolio management
solution. PowerSteering is currently used by government agencies including the US Department of
Defense, UK Highways Agency and UK Ministry of Defence. Australian customers include
Newcrest Mining and Tyco. IBENOX is accredited to deliver OGC Methodology training including
PRINCE2, MSP, M_o_R, Management of Change and P3O. All training is provided in partnership
with a leading European ATO in order to provide the full suite of OGC methodology training. We
work across the Asia Pacific region and have our Head Office located in Sydney, Australia. Since
inception, we have experienced steady growth by focusing on one core value proposition - to "help
our customers realise greater value from their organisational change and business improvement

Company Accreditation (Optional)
IBENOX provide APMG accredited training in association with a leading European ATO. Our
consultants are certified in OGC methodologies including PRINCE2, MSP, Management of Risk
and P3O. We are the Asia Pacific partner for PowerSteering Software Inc. a leading Enterprise
PPM toolset.

Project and Portfolio Management
IBENOX is a specialist in PPM capability development and improvement services. We are experts
in bringing value from PPM both within ICT and also in extending the discipline into the business
to provide Enterprise Portfolio Management. Our ‗Organisational Infrastructure' framework ensures
all aspects of Project and Portfolio Management are addressed and that your organisation realises
the value of its PPM investment. This framework includes consulting and training services for the
people and process aspects of project and portfolio management, and we are the Asia Pacific partner
of PowerSteering Software the leading toolset for enterprise project and portfolio management.
IBENOX provides support and implementation consulting services and is expert at configurations
to support OGC methodologies, Agile, Lean Six Sigma, and organisation specific project,
programme and portfolio methodologies. Our knowledge and experience across PPM enables your
                                                       Project and Portfolio Management category,
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organisation to leverage the experiences from many other customers from across the globe. Recent
engagements include: NZDC - Engaged to deliver capability development for the risk and
organisational change aspects of a corporate PMO. Hays M&SC - Establishment of a corporate
PMO for line-of-business projects. This engagement extended the discipline of PPM to outside of
the ICT portfolio to deliver visibility and control of the business project portfolio. Australian
Financial Institute - Engaged to develop business case and benefits realisation capabilities for an
ICT PMO. Our strategic partner PowerSteering‘s implementations include both ICT and Enterprise
Portfolio engagement‘s for clients including the US Department of Defense and UK Highways

                                                       Project and Portfolio Management category,
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Organisation Name IBM Australia Limited
Trading Name                 IBM
Contact                      Ms Permenthri Pillay
Address                      8 Brisbane Ave
Suburb                       Barton
State                        ACT                Postcode             2600
Telephone                    02 6201 8100       Facsimile            02 6201 8167
Website                      www.ibm.com.au
Email                        pepillay@au1.ibm.com
ABN                          79000024733

Company Background
IBM is the largest information technology services company in the world, with $US103.6 billion of
revenue, pre-tax profit of $US16.7 billion and total assets of $US109.5 billion. IBM service teams
link with IBM industry experts, research divisions and thousands of business partners to help clients
succeed in delivering business value by becoming more innovative, efficient and competitive
through the use of business insight and information technology (IT) solutions. Worldwide, IBM
employs over 355,000 people and has a significant global presence, operating in 170 countries, with
approximately 60 percent of its revenue generated outside the United States. Approximately 65
percent of the company‘s employees are located outside the United States, including about 30
percent in Asia Pacific.
IBM Australia Limited is a leading supplier of information technology, software and services. IBM
is a significant business in Australian terms with more than 14,000 employees Australia wide, and a
turn over of $AU 3.9 billion (FY2007). Entrenched professional networks with the wider
international IBM community enable IBM to tap into the broad and varied resources of the
corporation as a whole. IBM currently has a number of significant commitments under contract and
has a well established relationship with the federal government sector

Company Accreditation (Optional)
IBM across the whole of Australia and New Zealand has been recognised for its overall quality
efforts by the granting of a single AS/NZS ISO 9001:2000 Quality Management System
Requirements certification covering all Sales and Services activities. A condition of the
certification is that IBM Global Services‘ quality processes are audited on a regular basis and the
majority of the yearly surveillance program is conducted in Services aspects of our business IBM‘s
Application Management Services (AMS) Delivery group has been assessed at SEI © CMMi 5, the
first organisation within Australia and one of the largest world-wide to be independently assessed to
be operating at this, the highest, level by the Software Engineering Institute (SEI).
IBM has undergone a number of audits to the AS/NZS ISO/IEC 17799:2004 Information
Technology - code of practice for information security management and on each occasion the
systems deployed to support clients have been found to be highly compliant.

Project and Portfolio Management
Project and Portfolio management is a core competency for IBM. IBM‘s project management
processes and procedures are based on the guidelines established by the Project Management
                                                       Project and Portfolio Management category,
                                                                        Version 33, September 2011
Institute (PMI). IBM‘s certification process requires that its Project Managers attain PMI‘s Project
Management Professional (PMP) certification, and its senior Project Managers attain an even more
rigorous internal certification.
The Major components of the IBM tool suite are ―OPAL‖ and ―WWPMM‖. OPAL is an integrated
repository of process assets that includes the policies, procedures, standard and work products
required to plan and manage any ICT project. Use of OPAL, with its integrated process assets,
enhances the efficiency and consistency of projects, resulting in increased quality and productivity
of projects.
The IBM World-Wide-Project-Management-Method (WWPMM) consists of a number of
interrelated components (Methods) used to guide and structure the application of project
management in a consistent and comprehensive manner that provides a complete guide to all
aspects of project management. WWPMM provides the framework and tools to manage the
technical elements of project delivery. There is a specific Method to cover any element of the full
spectrum of ICT projects including Custom Application Design, Package Integration, and
Application Maintenance projects.
The flexibility to tailor the selected IBM Method to any engagement model is a significant benefit.
The Method Adoption Workshop is IBM‘s framework used to customise the engagement model to
meet the requirements of a specific project.
IBM applies these tools to all our project delivery including the DIAC Systems-for-People and the
Treasury SBR projects

                                                        Project and Portfolio Management category,
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Organisation Name ILX Group PTY LTD
Trading Name                  ILX Group
Contact                       Miss Michelle Phillips
Address                       Darling Park, Tower 2, Level 20, 201 Sussex Street
Suburb                        Sydney
State                         NSW                 Postcode             2000
Telephone                     0290061222          Facsimile
Website                       www.ilxgroup.com
Email                         michelle.phillips@ilxgroup.com.au
ABN                           73141075336

Company Background
ILX Group is the leading provider of training and consultancy in the areas of Programme, Project &
IT (ITIL) Service Management and Business Financial Awareness. It delivers these services
through a range of consultancy and training options that meet the client‘s needs, encompassing e-
learning, instructor-led training, blended training, gaming and implementation workshops. ILX
Group provided more PRINCE2 examinations than any other training provider in the world
according to APM Group official statistics for the full calendar year 2009. In 2009 ILX Group
trained over 75,000 people from more than 5,000 active customers across 97 countries worldwide.
ILX Groups examination pass rates exceed the national average. Having been a PRINCE2
Accredited Training Organisation (ATO) since 1997 and with subsequent accreditations in
Managing Successful Programmes (MSP), Management of Risk (M_o_R), IT Service Management
(ITIL), IS Project Management (ISEB) and the entire range of APM Training Events, ILX Group‘s
experience in developing and delivering Programme, Project and Service Management training and
related services is at the forefront of the training industry. In addition, as an Accredited Consultancy
Organisation (ACO) ILX Group fully understands the practical implications associated with
introducing methodologies into your business.

Company Accreditation (Optional)
ILX Group confirms that we hold the ISO9001 quality assurance certificate for Project and
Programme consulting and training. All of ILX Group‘s training materials and quality systems are
accredited by The APM Group, ISEB and APM as appropriate. ILX is also accredited by and/or
belongs to the following trade bodies: The Association for Project Management The APM Group
The Best Practice User Group (BPUG) The British Computer Society/Information Systems
Examination Board The British Standards Institute (Accredited to ISO 9001:2008) The Chartered
Management Institute The UK Accreditation Service (UKAS) Buying Solutions Framework
Training Provider

Project and Portfolio Management
ILX consultants work with organisations to establish and embed Project & Programme Offices. The
IT service of a multi-national ceramics manufacturer was one client who needed to define the scope
of services for a PMO, develop it‘s delivery capabilities, and demonstrate that it added value to it‘s
host organisation. Our consultants engaged with the PMO team to define levels of service and to
develop documented procedures for project identification, commissioning and support. We worked
with the client teams to develop tools for tracking project progress, resource allocation and usage,
                                                         Project and Portfolio Management category,
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and capital investment across the portfolio. This enabled the Governance of the IT function to
monitor, track and control projects with greater precision, and to predict resource issues before they
arose. By establishing capital control and resource usage KPIs, they were able to demonstrate their
contribution to the organisation‘s effectiveness. Public sector clients often need to deliver in
partnership and our consultants recently defined and implemented a ‗Virtual‘ programme office for
a local strategic partnership delivering projects for Police, Fire, third sector and Local Authorities.
This virtual capability was delivered by establishing a shared framework for small project delivery,
consistent governance arrangements through engagements with each CEO within the partnership,
and a clearly defined resource usage policy. Projects within a portfolio require effective alignment
and control, and our consultants can develop resources and expertise to support the processes and
deploy the tools that will underpin coordinated and effective project and programme delivery.

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                  Trustee for Metzke Nominees Trust
Trading Name                 IMA MANAGEMENT AND TECHNOLOGY
Contact                      Mr Ian Metzke
Address                      Level 17, 303 Collins St
Suburb                       Melbourne
State                        Victoria            Postcode             3000
Telephone                    03 8633 7300        Facsimile            03 9620 9344
Website                      www.ima-mt.com
Email                        sales@ima-mt.com
ABN                          37859379082

Company Background
IMA Management and Technology is a boutique information technology consulting firm that
provides strategic planning, project management, business analysis and specialist technical
expertise to deliver successful technology solutions.
With consulting experience across numerous industries, utilising various technologies and project
management methodologies, we have become the preferred partner for many of Australia‘s largest
corporations, universities and government organisations.
A key factor that differentiates IMA Management and Technology from our competitors is our
rigorous five stage recruitment process, of which only about 1% of applicants pass. Additionally,
we invest heavily in staff training and development ensuring that our consultants are at the forefront
of innovation.
The value proposition that we deliver to our clients is flexibility of engagement, competitive pricing
and most importantly, high calibre consultants.
Our company has grown on a reputation of retaining the most talented consultants to ensure project
success and technical excellence and we are well positioned to assist your organisation to realise its
business and technology objectives.
As leaders in innovation and experts in project management, we have developed our own project
management methodology which can be adapted to your organisation to ensure successful project
IMA Management and Technology, where People + Innovation = Solutions.

Company Accreditation (Optional)
IMA Management and Technology is currently undergoing accreditation to achieve ISO9001
Quality Management System certification, leveraging IMA‘s existing proprietary quality
IMA Management and Technology utilises industry best practice project management
methodologies in our service delivery including PRINCE2 (Projects IN Controlled Environments),
PMBOK (Project Management Body Of Knowledge) and Agile.

                                                        Project and Portfolio Management category,
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Most of our consultants have individual accreditation with the relevant project management
organisations such as Project Management Institute. Additionally, we conduct an in house training
program to assist our staff to gain recognised project management certifications.

Project and Portfolio Management
IMA Management and Technology specialises in providing project management expertise to clients
across numerous industries including the establishment of a Project, Programme or Portfolio
Management Office (PMO).
To ensure successful implementation of projects, our project managers take particular care to
mitigate risks, adhere to set budgets and deadlines and effectively manage stakeholder relationships.
Our project managers have experience in operating with all major project management
methodologies including PRINCE2, Agile and PMBOK.
Our expert consultants can manage the evaluation, selection and/or implementation of industry best
practice project management methodologies in addition to enterprise project and portfolio
management software tools.
Our Project Management experience includes software development, system integration,
infrastructure projects, data conversion and migration projects, system replacement projects and
ERP implementation projects.
IMA Management Technology offer the following Project Management services:
End to end responsibility of a project including staffing the entire project team to successfully
achieve desired outcomes;
Provision of an experienced Project Manager to work at our clients office to lead their project team;
Support a client's project by supplying experienced project office staff;
Conduct independent project reviews and offer advice on managing programmes and/or portfolio‘s
of projects based on our experience and expertise.
IMA Management and Technology has assisted Deakin University in the establishment of a PMO
which included the implementation of Microsoft EPM (Enterprise Project Management) software.
We have also provided project and programme management services to the information technology
group of VicRoads, delivering major infrastructure projects across Victoria.

                                                         Project and Portfolio Management category,
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Organisation Name Information Professionals
Trading Name                   Information Professionals
Contact                        Mr Mark Nicholls
Address                        PO Box 15390
Suburb                         City East
State                          QLD                  Postcode             4002
Telephone                      61733030396          Facsimile            61733031111
Website                        www.informpros.com
Email                          mark.nicholls@informpros.com
ABN                            73094990057

Company Background
Information Professionals is a specialist provider of management services for complex IT and
related initiatives. Information Professionals was conceived to fulfil the need of providing expertise
and experience on the delivery of Programme and Project Management outcomes free of third party
agendas. Our clients can be assured that we are product and vendor agnostic, and always respond to
client requirements with integrity and objectivity. We were established in 2000, and have grown
through successfully delivering services to government as a first priority. We now operate in
Canberra, Sydney and Brisbane, with emerging business in Melbourne and Adelaide. We have
particular expertise in large complex change projects, and strong capabilities in connecting
governance, management, process, and quality. We have an adaptable approach to our assignments
and add lasting value to our clients. We work with the main-stream standards (PMBoK, PRINCE2
and MSP), applying them in a pragmatic way. This allows the topping up of an existing
environment without constant reinvention of existing practice. Information Professionals
consultants are valued by our clients for their deep experience, flexibility, reliability, and quality of
the outcomes they deliver. Feedback from a recent survey of clients rated the expertise of our
people as ―excellent‖.

Company Accreditation (Optional)
At Information Professionals, we promote a commitment to quality through both quality assurance
and quality control methods, and the application of established procedures, standards and tools.
Information Professionals has established and maintains an effective quality control system which
will operate in conjunction with other management functions within the company to ensure that our
customers receive quality service at all times. The basis of the Information Professionals Quality
System is the application of ISO9001 to Information Professionals daily business operation. This
quality control system is to be continually improved to ensure its effectiveness with changing
business and technology conditions. We can assist with developing and implementing practical
plans, systems and strategies that address the issues of quality. It is our belief that at the heart of all
good quality is the commitment to progress, to learning, and to sustainable and continuous
improvement. This is then underpinned by appropriate procedures and methods to capitalise on the
learning generated from the organisation. Our methods and skills leverage from PRINCE2, MSP,
PMBoK, Capability Maturity Model, ITIL, COBIT and Balanced Scorecard. Many of our
consultants hold membership with the Australian Institute of Project Management (AIPM), other
relevant professional associations, and relevant post-graduate qualifications.

                                                           Project and Portfolio Management category,
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Project and Portfolio Management
An effective Portfolio/Programme/Project management Office (PMO) ensures that your projects are
properly directed and supported, your sponsors and stakeholders remain engaged and informed, and
your internal capabilities grow and mature. This reduces risk through effective programme and
project execution. Information Professionals‘ capability encompasses major methodologies
including PMBoK, PRINCE2 and MSP. Our vendor and product independence applies to our
methodology and toolset recommendations. Our services include PMO Establishment, PMO
Review, and PMO Support and Supplementation. We also provide mentoring and coaching to
develop internal capacity. In 2007, a complex state government technology based change initiative,
was part of a larger programme with its own PMO. This PMO did not provide the full support to all
member projects and was restricted from change. Information Professionals reviewed the current
PMO capability and defined a supplementary Project Office. The overall PMO benefited from
having a Project Office to liaise with, and the new Project Office helped ensure successful short-
term delivery. This Project Office was eventually merged into the PMO to the benefit of the
Programme as a whole. From 2005 to 2009, Information Professionals established and operated the
Programme Office for a major technology based change initiative within Queensland Treasury. This
was a PRINCE2 and ASAP based site, with a multi release programme. Information Professionals
established and operated the PMO for the LEAPS and NSAP Programmes in Queensland Rail.
LEAPS was a winner of the 2004 Australian Institute of Project Management award as a result of
its success.

                                                      Project and Portfolio Management category,
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Organisation Name Ingena Group Limited
Trading Name                 Ingena
Contact                      Mr Michael Augello
Address                      PO Box 829
Suburb                       Woden
State                        ACT                Postcode             2606
Telephone                    396705755          Facsimile            396705710
Website                      www.ingena.com.au
Email                        michael.augello@ingena.com.au
ABN                          52086879012

Company Background
Ingena is a specialist Information Technology consulting company, providing skilled individuals
and teams to work with clients to help meet business objectives.
Ingena was established in 1999 and today has more than 140 full time consultants based in
Melbourne and Canberra.
Our clients cover a broad range of industries and include Medicare Australia, DIAC, DoHA,
Telstra, Sensis, National Australia Bank, ANZ, BHP Billiton and the Victorian government. Ingena
holds head agreements with many of these organisations.
Ingena offers a range of management and technical consulting services, with a particular focus on
assisting clients optimise the benefit of their IT investment through effective programme
management, IT commercial services, planning and quality assurance.
In addition to our management and technical consulting services, we also offer a full range of
specialist software and systems integration expertise, including detailed functional
& technical specification, user interface design and custom web and software
Ingena has recently been admitted to the official list of the Australian Stock Exchange and we plan
to continue the successful expansion of our business in Victoria and the ACT by providing high
quality IT Professional Services using local talent and expertise at competitive rates.

Company Accreditation (Optional)
Ingena‘s project management methodology is based upon the Project Management Body of
Knowledge (PMBOK) and many staff also have certification in PRINCE2. Ingena consultants are
also experienced in a range of complementary methodologies and tools such as ITIL and Six Sigma.
Ingena is commencing ISO9001 accreditation in first quarter 2009.
At a technical level, Ingena selects from a range of potential methodologies to fit the requirements
of the engagement. This selection is based on a combination of client preference, the nature of the
requirements and the professional judgment of the Ingena solution lead. Ingena has developed and
documented its own operating frameworks for core technical services (e.g. Capacity Management).

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Management processes for the delivery of services span from engagement logistics to support and
quality control for client engagement delivery. The rigor and formality of processes used by Ingena
is dependent on the size, nature and duration of each engagement.
Ingena‘s financial arm implements solutions that are both Basel II and Sarbanes-Oxley compliant.

Project and Portfolio Management
Ingena provides skilled individuals and teams to meet complex requirements across all aspects of
programme and project management, including substantial ICT commercial management and
reporting experience.
Ingena‘s highly-experienced Project Managers use industry standard best practice and management
principles to deliver effective, timely and efficient management methodologies for projects and
Ingena practices project management based upon the Project Management Body of Knowledge
(PMBOK) and assists staff to further their project management knowledge, with many staff having
certification in PRINCE2 and ITIL, as well as sound knowledge of Agile and other project lifecycle
Ingena utilises a flexible and adaptive management approach, working with our client‘s to apply
their preferred methodology to implement programme management regimes with sound risk,
change, schedule, budget, and scope management.
Reference Sites:
Ingena‘s Management Consulting business unit has formed close working relationships with many
large Australian corporate including Telstra, ANZ, BHP Billiton, Network Appliance and Sensis –
working directly on a number of high profile projects.
At Telstra, Ingena consultants have managed a refurbishment programme for key facilities at
Telstra‘s data centres, and provide release management and range of project management office
support services within Telstra‘s transformation programme.
Ingena consultants have established programme management and portfolio control mechanisms for
the re-engineering of the Valuations business process at ANZ.

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Organisation Name Integral Technology Solutions Pty Ltd
Trading Name
Contact                      Mr Cameron Tuesley
Address                      Suite 13 / 83 Leichhardt St
Suburb                       Spring Hill
State                        QLD                 Postcode             4000
Telephone                    738391477           Facsimile            738391478
Website                      www.integral-techsolutions.com
Email                        ctuesley@integral-techsolutions.com
ABN                          38097602901

Company Background
Headquartered in Australia, Integral Technology Solutions (Integral) works predominantly with
Telecommunication Companies, Financial Institutions and Government Agencies throughout the
Asia Pacific Region (Australia, New Zealand, Indonesia, Singapore, Hong Kong and Thailand).
Integral‘s vision is "To deliver a successful outcome, for our clients and our colleagues".
Integral‘s heritage has been in Technical Solutions and services based on J2EE technologies. Led
by experts in their field, Integral‘s mature capabilities in project, program and portfolio
management has seen Management Consulting added to complement the Integral brand and service
offering. Integral employs only the highest calibre Program and Project Managers in today‘s
industry. Integral‘s Program and Project Managers bring a high level of expertise, acquired through
education and experience, to a variety of organisational cultures. They are skilled in knowing how
to organise and manage physical and human resources to best suit your organisational needs.
Whether it is taking full ownership for achieving the desired outcome, reviewing project success, or
simply offering guidance around practical solutions and best practice, Integral‘s Program and
Project Managers use industry standards and methodologies to address delivery, quality and
governance. Integral employs only experienced and qualified professionals who can manage the
spectrum from individual projects, portfolio of projects, or an entire program of work through all
phases of the lifecycle. Engaging any of Integral‘s professional staff can help your organisation
reduce risk and increase the probability of success for your projects or programs.

Company Accreditation (Optional)
Integral commits to Quality by leveraging a variety of industry best practice principles, standards
and partnerships to act as enablers in each unique engagement:
•       Australian Standard 4360 - Risk Management;
•       ISO/IEC 27001 - Information Security Management;
•      Australian Standard 8015-2005: Corporate governance of information and communication
•       Member of Australian Information Industry Association (AIIA);
•       Memberships and accredited personnel in MSP™, PRINCE2™, PMBOK®, AIPM;
•       Integral is currently working towards accreditation in both ISO 9000:2001 and CMMI;

                                                        Project and Portfolio Management category,
                                                                        Version 33, September 2011
•      Integral Management Consulting Methodology (MCM);
•      Integral Integration Methodology (IIM);
•     Integral Software Development Methodology (IDM) Integral is also registered with the
Queensland Government‘s GITC certification Version 5. GITC Number ‗Q-2443‘

Project and Portfolio Management
Integral has significant experience in managing the various processes, people and technologies
related to Project and Portfolio Management. Integral embed PPM philosophies into every
engagement which has been displayed across a variety of industries, public, private and multi-
government agencies. Integral specialise in standardising processes and technologies to ensure
engagements are underpinned by successful, reusable best practice methodologies making the
delivery and successful implementation the focus. Integral staff also have broad exposure to a wide
variety of electronic Project Portfolio Management Tools.
a)    Integral provided Senior Project Management services to Gold Coast City Council using
PMBOK based methodology and actively worked within a broader team to develop the
methodology further with templates and processes.
b)       Programme management of fully automated warehouse management system (Major UK
retailer). Involved supply chain reorganisation, hardware/software implementation and network
realignment. Initially based on an inadequate internal project management methodology, Integral
personnel introduced Prince2 control processes around task management and deliverables to ensure
successful delivery.
c)      Established PMO for the Solution Centre Project (Queensland Energy Generator). The role
led a remote team, mentoring staff in a culturally diverse organisation with the aim to roll out an
Enterprise Wide Resource Planning System. Responsibilities included: Negotiating the vendor
contracts for the supply of hardware, software and services (including detailed SLAs); Managing
project budget, risk and issues; Preparing formal Board reports; Maintaining project schedule,
project plan and project resources; Managing project scope variations/change control, Chair project
management meetings and act as a member of the Steering Committee.

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Organisation Name ITPM Pty Ltd
Trading Name
Contact                      Mr Nicolas Samuelson
Address                      Level 4, 123 Epping Road
Suburb                       North Ryde
State                        NSW                 Postcode             2113
Telephone                    299001400           Facsimile            299001444
Website                      www.itpm.com
Email                        nsamuelson@itpm.com
ABN                          46085612933

Company Background
Formed in 1998, ITPM has offices in Melbourne, Sydney and Brisbane. Upon finalisation of the
company merger with PMPartners, due for completion on 31st March 2008, the new entity will
employ in excess of 56 staff including 41 professional services personnel with access to a large
number of specialised resources.
ITPM is a professional project management, accreditation and business analysis organization,
specialising in providing Australia‘s most comprehensive Training, Consulting, Delivery and
Recruitment services. We focus on providing our clients with professional project staff enabling us
to provide a unique and refreshing service to the market place.
We have the skills, ability and knowledge to rapidly understand the scope of a project and identify
the type of skills, level of experience and technology expertise necessary for our clients‘ project
success. This ensures we are capable of providing the right project staff and continue to attract,
supply and seamlessly engage those required skills to develop and lead your project team.
We have a reputation for flexibility and innovation, which we consider fundamental qualities in
supporting the projects AGIMO undertake now and into the future.
We have established a solid reputation in all facets of program and project delivery to private
enterprise organisations and Government Departments (Federal, State and Local).

Company Accreditation (Optional)
ITPM has achieved the following accreditation with recognised industry bodies and associations;
- ITPM was the first Professional Service Organisation to be acredited by AIPM as a PMO. This
indicates our business is managed in line with the requirements of a Project Managed Organisation
- Registered AIPM - Project Management Assessors
- PMI - Global Registered Education Providers
- CompTIA Subject Matter Experts (SMEs)
- Certified practitioners and an ATO for MSP.
- Certified practitioners and an ATO for PRINCE2 .
- Endorsed course provider for the IIBA.
- Certified Authorised ITIL Foundation Certificate Workshops provider
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In addition, ITPM provides all of its Project Managers with membership in the Australian Institute
of Project Management and registration in the AIPM RegPM program. Currently approximately
70% of ITPM's Project Managers have been assessed Master Project Director level 6 (MPD 6), the
highest rating available.

Project and Portfolio Management
A Project Management Office (PMO) is an organizational commitment to employing sound project
management principles across all project operational, functional and supporting disciplines.
The PMO delivers effective project governance at project, portfolio and program levels. An
effective PMO establishes standards and common project methodologies across the organisational
environment that increases the probability of project success.
A major factor in establishing an effective PMO is adopting a project culture within an organization
through the definition, planning, implementation, training and support phases.
There are benefits and outcomes in establishing a PMO; however these must align with and support
the organisations‘ strategic direction. There is no one PMO solution that meets all organisational
demands however, it is important that the PMO objectives and structure fits within the existing
corporate culture.
ITPM has developed an Adaptive PMO methodology for establishing, operating and maintaining an
effective and efficient PMO.
The methodology introduces some of the potential business benefits that a PMO provides to an
organisation and then initiates the outline in determining the requirements, structure and expected
outcomes necessary to meet those benefits. This supports the engagement of a sound project
management methodology and processes to establish a foundation for standardised, consistent and
accountable work practices.
Recent client engagements include:
ITPM were engaged in a Program Manager capacity to establish, manage and maintain SITA‘s
responsibilities within a joint SITA/ Malaysia Airlines (MAS) PMO aimed at deploying a Passenger
Services Platform.
2. JetStar
ITPM were invited to implement and manage a Program Management Office (PMO) for Jetstar‘s
ICT division in Melbourne. This engagement is ongoing and has been extended to include the
provision of project managers for operational deliverables.

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Organisation Name J&C McNena and Associates Pty. Ltd.
Trading Name                 JCMA Consulting
Contact                      Mr Charles McNena
Address                      Level 40, 140 William Street
Suburb                       Melbourne
State                        Victoria           Postcode            3000
Telephone                    0390130465         Facsimile
Website                      www.jcmaconsult.com
Email                        charles@jcmaconsult.com
ABN                          86062464911

Company Background
JCMA Consulting is an Australian consulting company formed in 1991 providing services to assist
clients across a range of specialisation areas. JCMA prides itself on its partnering model where
focus is directed at understanding clients need and expectations. JCMA works collaboratively in a
partnering arrangement to ensure a high level of satisfaction and value for the client. Collectively
JCMA senior staff have over 60 years experience with public sector organisations. JCMA has a
range of service offerings including strategic consulting, project architecture & management,
collaborative application development and quality management & compliance. We also have
extensive experience in a range of industries including energy, science, government, defence and
telecommunications. JCMA continues to develop a strong relationship and presence within
Government through the provision of ICT related services in our core areas of Strategic Consulting,
Project Architecture & Management, Collaborative Application Development and Quality
Management & Compliance. JCMA has adapted these services into the framework provided in this
response document. For more information on the organisation please visit www.jcmaconsult.com

Company Accreditation (Optional)
Quality Management and Compliance is one of four principle service delivery areas of JCMA. Full
details of the quality standards and processes utilised by JCMA are on the JCMA website
(www.jcmaconsult.com). JCMA adopts and maintains the following quality systems and continuous
improvement regimes: 1. JCMA quality standards and processes align to ISO9001: 2008 Quality
Management Systems. Where a client has a preference to use alternative quality processes, JCMA
works with the client to ensure the required quality processes are captured upfront. 2. JCMA uses
formal Issues / Risks and Change Control mechanisms ensuring all parties are appraised and
understand / approve proposed change. 3. JCMA uses a continuous improvement philosophy and
structured program. JCMA is currently introducing the Capability Maturity Model Integration
(CMMI) process across the organisation. 5. JCMA has a quality review process embedded in every
engagement. A quality review is conducted by an independent reviewer within JCMA 6. Project
communication and progress reporting to the client is regular, proactive, open and transparent. 7.
Deliverables and milestones are formally approved by the client based on pre-defined acceptance
criteria set for the engagement. 8. All formal reports / documents follow formal internal
documentation reviews and documentation standards.

                                                       Project and Portfolio Management category,
                                                                       Version 33, September 2011
Project and Portfolio Management
JCMA provides a complete framework and methodology for the delivery of projects. It recognises
the multi-dimensional facets of a project (e.g. People, Process, Technology & Performance) and
ensures these facets are represented, coordinated and managed in the activities and deliverables of
projects. The JCMA engagement model also identifies all roles and responsibilities, obligations,
dependencies and deliverables for all participants. This process extends to project scheduling,
providing clarity and defined obligations for all parties. JCMA emphasises integrated stakeholder
engagement and has published on its web site (www.jcmaconsult.com) a white paper titled 'Client
Engagement & Project Lifecycle'. The JCMA client engagement model represents JCMA's
commitment to clients through the development of continuous stakeholder interactions ensuring
understanding and agreement with the engagement and deliverables. Advanced Scientific
Computing – Department of Primary Industries (Victoria / National / International) – JCMA acted
as the Senior Advisor to the Department of Primary Industries on three Advanced Scientific
Computing facility and implementation projects. These multi-million dollar projects combined
hardware acquisition, software development, knowledge acquisition and cultural change. With this
capability, DPI has attracted significant collaborative partnerships and associated investment from
national and international partners. Department of Treasury and Finance (Victoria) — JCMA
Consulting undertook a review of several major IT initiatives to advise DTF on opportunities for
improvements related to quality processes in the respective programs. The JCMA review
highlighted a number of areas to be addressed by the project sponsors and managers and provided
solution options to facilitate better quality processes across the various programs.

                                                       Project and Portfolio Management category,
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Organisation Name Jacobs Australia Pty Ltd
Trading Name
Contact                       Mr Kerry Dry
Address                       7/8-10 Hobart Pl, GPO Box 1976
Suburb                        Canberra
State                         ACT                 Postcode            2600
Telephone                     262720688           Facsimile           262306973
Website                       www.jacobs.com.au
Email                         kerry.dry@jacobs.com.au
ABN                           12079749287

Company Background
Jacobs Australia (JA) is part of the Jacobs Engineering Group Inc (JE) headquartered in Pasadena,
California. JE is one of the world‘s largest and most diverse providers of professional technical
services. With annual revenues exceeding $US8.5 billion and over 54,000 people, Jacobs offers
full-spectrum support to government, industrial and commercial clients across multiple markets.
Services include scientific and specialty consulting as well as all aspects of engineering and
construction, and operations and maintenance. JE is therefore an extensive source of capacity and
capability should JA need to call upon international assistance.
Overview of the Group
Our immediate parent within JE is Jacobs Technology Inc, headquartered in Tullahoma, Tennessee.
Jacobs Technology is the Aerospace and Defence arm of the company and provides scientific,
engineering and technical services to a wide range of government clients, including NASA.
Organisational Structure
JA falls within the ‗Scientific, Engineering and Technical‘ core market of Jacobs Technology which
reflects our role of providing specialist professional project management, systems engineering and
management consulting services to government and commercial clients.

Company Accreditation (Optional)
We control the delivery of services (including Risk management) through the application of our
Client Service Delivery Model (CSDM). The CSDM itself and the organisational responsibilities
for its effective operation are detailed in JA Standard Operating Procedure (SOP) 200-6, an integral
part of our ISO9001:2000 certified Management System (first certified by Lloyd‘s Register in June
1999 and continuously certified since then). All system SOPs, associated forms and templates are
available to all employees. Documentation currency is controlled through all posted versions taking
precedence over any ‗uncontrolled when printed‘ versions.
The CSDM is an overarching SOP and hence separate SOPs are not developed for individual
activities, rather appropriate plans are developed where particular levels of detail are required. For
example, Independent Verification and Validation (IV&V) activities on software being provided to
a client‘s project are conducted under the control of the CSDM and in accordance with the
applicable standard as identified in the IV&V plans developed for the activity.

                                                        Project and Portfolio Management category,
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We have established an industry capability within Australia to perform independent Capability
Maturity Model Integration (CMMI) appraisals, training and consultancy.
This capability includes a formal Teaming Agreement with ‗The Process Company‘, a US-based
SEI Partner authorised to deliver CMM/CMMI related services internationally.

Project and Portfolio Management
We have experience in the establishment of Program Management Offices (PMO), using the
following approach:
- develop and maintain a Whole of Program schedule that integrates all internal and external
program elements;
- monitor existing projects under the program including the planning to deconflict resources
- provide Project Assurance
- conduct Program Risk and Issue Management
- monitor projects to ensure project support for individual projects is maintained;
- provide timely, analytical written and verbal advice to relevant stakeholders; and
- provide strategic planning options to ensure the program schedule meets client requirements.
We established and maintain a PMO for the Department of Defence‘s Hornet Upgrade Program,
which is now a mature operational unit and both routinely, and on demand, provides strategic
planning; options analysis; modelling to predict aircraft availability in normal, crisis and ―what-if‖
scenarios; production and other scheduling; risk and issue management; and status reporting.
Also for Defence, we established, validated and maintain the framework, processes and systems to
be used by and for the New Air Combat Capability (NACC) PMO for the effective planning,
monitoring and control of the NACC project. This included conducting a low level CMMI based
review of Project Support Office processes & systems.

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Organisation Name Jakeman Business Solutions Pty Ltd
Trading Name
Contact                       Dr Miles Jakeman
Address                       Unit 1, 10 Kennedy Street
Suburb                        Kingston
State                         ACT                 Postcode            2604
Telephone                     261621149           Facsimile           161621153
Website                       www.jakeman.com.au
Email                         Miles.Jakeman@jakeman.com.au
ABN                           72101963240

Company Background
JBS is a dynamic Canberra based company and wholly owned subsidiary of The Citadel Group
Limited (CGL), a leading professional and managed services provider with 300 staff nationwide, a
$65m annual turnover, and an ability to draw on the expertise of over 3,000 people. We provide:
tailored solutions that meet the specific needs of our clients;
relevant products and services;
highly skilled and expert staff; and
management advisory and consultancy support services at competitive rates.
JBS has managed numerous projects with major Government agencies and the private sector and
delivered a wide range of products and services on time and within budget. We have a core group of
staff with a network of strategic alliances with business associates and partners. We have an
impressive history of delivering quality solutions to clients, working closely with clients to define
the problem, provide suitable and timely solutions, and then if required, assist with the
implementation program.
We have considerable expertise in the development and delivery of Security Risk Management
support. We have worked with almost all of the Commonwealth Government's defence, security,
border management and law enforcement agencies and represent a low risk solution due to our solid
understanding of Australia's complex security environment.
We were an endorsed supplier under the earlier Australian Government Endorsed Supplier program.

Company Accreditation (Optional)
JBS is an endorsed Registered Training Organisation (RTO) offering national accredited training up
to and including Advanced Diplomas across a range of specialist business education and ICT
courses – our RTO Number is 88134 and can be checked at www.ntis.gov.au. This accreditation
requires us to maintain a detailed quality management system that is reviewed annually and
externally audited.

Project and Portfolio Management
Example 1: In support of ICT governance processes, JBS has established centralised project and
portfolio management offices for a range of clients, including the DRMS/EDMS managed service

                                                          Project and Portfolio Management category,
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solution, which provided an enterprise capability for installing and maintaining Defence‘s enterprise
content (email, documents and files). In the past 12 months, our PMO has:
Maintained an environment with over 50 servers across multiple networks and physical locations
managing over 6 million physical documents, 27 million+ electronic documents, 6 million files and
350 million+ audit trail events.
Added over 7,000 new users to existing systems
Migrated over 1.5 million electronic documents and 2 terabytes of data
Provided refresher or advanced training to over 4,000 users
Provided Level 1, 2 and 3 user and business support to over 20,000 active users accounts
Example 2: JBS provided program management and specialist ICT skills in support of the Defence
market testing of its regional ICT Services. JBS as part of the Defence fully integrated team
provided support to Defence that resulted in:
The review of the current state of Defence ICT services benchmarked these against expected service
delivery standards under the ITIL methodology and then provided recommendations on how
Defence's Regional ICT services could be improved. This enabled Defence to effectively undertake
the market testing activity and subsequent outsourcing of its $300m regional ICT services.

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Organisation Name Kata Professional Pty Ltd
Trading Name                 Kata Professional
Contact                      Mr Ben Winter-Giles
Address                      4 John Denley Dr
Suburb                       Bungendore
State                        NSW                 Postcode            2621
Telephone                    0415468877          Facsimile
Email                        enquiries@kataprofessional.com.au
ABN                          14137381072

Company Background
Kata Professional Pty Ltd has a strong client focussed purpose, offering specialised UCD, UX, and
IT strategy consulting services and support. We have a successful history of providing superior
quality consulting services and the ability to leverage learning‘s from an astonishing cross section
of government and non-government organisations. We apply best practice management concepts, as
advised by our staff who are industry recognised experts in their own right. We pride ourselves on
having some of the finest consultants across the breadth of IT disciplines available for large
enterprise engagements. Kata Professional Pty Ltd consultants have a proud history of 15 years
operating at the Federal Government enterprise level, spanning various capabilities. Over the years,
this has ranged from visual design, to advanced interactivity / application or software design; OGC
MSP aligned program design; agile project management, and agile to ‗conventional‘ hybridisation;
modular program management design; change management/change facilitation; enterprise business
process modelling; design authority implementation; and, strategic enterprise design management.
Our senior consultants have 10 years experience in fields relevant to this procurement. We have an
active training program taking new consultants with a minimum of tertiary qualifications and three
years experience through a three year training system.

Company Accreditation (Optional)
Kata Professional Pty Ltd has been formally assessed using a proprietary maturity assessment
technique (based upon the P3M3 OGC assessment methodology) as being at a maturity level 3.2 as
at July 2010. (stable trending towards leading).

Project and Portfolio Management
The services of Kata Professional Pty Ltd consultants have been utilised across Government
departments over the past 15 years. Our experience in promoting and embedding corporate
standards have included re-creation/consolidation following Machinery of Government changes,
which has required extensive negotiation, persuasion and impartial identification of the strengths of
pre-existing elements. A). While appointed at DEWR in 2007 our consultant developed and
implemented the Departments Interface Design Strategy and Services section. This occurred
through effective integration of User Centred Design methodologies into the SDLC. This work
included managing the acquisition and description of organisational requirements, and
implementing the organisational change programme to initialise the integration. The consultant
supported five development programmes and over 140 projects through strategic management
support, project management and solutions design expertise. He also founded the inter-agency
                                                       Project and Portfolio Management category,
                                                                        Version 33, September 2011
Design Management Community of Practice, in conjunction with several lead agencies and
AGIMO. B). During an engagement at Treasury on the Standard Business Reporting (SBR)
Programme our consultant used international best practice models including the Managing
Successful Programmes framework. Primary activities included the conduct of a Current State
Assessment of the SBR Programme, against the industry best practice frameworks and concepts,
and the collaborative design of the Programme Blueprint. Support was provided to the Management
Group through review and alignment of process models, policies, governance charters, and
strategic/tactical activities, including support to the PMO during the development of the business
case. The results delivered best practice aligned artifacts, significant skills transfer, and capability
development for the

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Organisation Name Kitbag Consulting Pty Ltd
Trading Name                  Government Advisory Group
Contact                       Ms Joy Murrell
Address                       36 Dirrawan Gdns
Suburb                        REID
State                         ACT                 Postcode             2612
Telephone                     0411702785          Facsimile
Website                       www.ausgovadvisory.com
Email                         Joy.Murrell@ausgovadvisory.com
ABN                           83137685628

Company Background
Kitbag Consulting Pty Ltd comprises of two business units; the Government Advisory Group and
the Company Secretariat Group located in both Canberra and Sydney. The Government Advisory
Group works as a cooperative of like-minded and experienced public sector professionals to meet
the needs of its clients‘ and employees. The strength of this approach allows team members of the
Group to be highly flexible and innovative to perform complex tasks but provides structure and
certainty via the application of methodologies and administrative support required to deliver those
services. Each discipline specialist has worked in Government and the private sector delivering
public value for all Australians. Collectively they are responsible for superior standards of service
and a standing relationship committee of peer discipline specialists supports this. Their role is to
review all client satisfaction surveys to ensure client needs are being met or exceeded. Specifically
the committee will: - review delivery standards, quality and client satisfaction; - coordinate support
services and project teams; - coordinate all contracts established under the MUL; - coordinate
project teams is utilised - Approve methodologies for use; and - Ensure public value is being
delivered. The Government Advisory Group has access to a wide range of consultants and
contractors to deliver capability.

Company Accreditation (Optional)
All Government Advisory Group members hold current Australian Government security clearances
through our association with the Defence Industry Security Program and members hold one or more
of the following accreditations. - Australian Institute of Management - Australian Institute of
Company Directors - Australian Institute of Project Management - Australian Computer Society -
Institute of Actuaries of Australia - Project In Controlled Environments (PRINCE2) - Information
Technology Infrastructure Library (ITIL)

Project and Portfolio Management
Kitbag Consulting is skilled at employing the balanced scorecard methodology which focuses on
the performance drivers in an organisation. These drivers include customer relationships, internal
business processes and internal learning and growth opportunities. The balanced scorecard is the
original management theory that attempts to quantify the effect of these drivers on an organisation‘s
performance, to provide a picture of true organisational capability. As a management system, the
balanced scorecard measures are ―derived from a top-down process driven by the mission and
strategy of the business unit‖, and set out as tangible objectives that can be met. It is being used as a
strategic management system by organisations to accomplish critical management processes. These
                                                          Project and Portfolio Management category,
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are: Clarify and translate the vision and strategy; Communicate and link strategic objectives and
measures; Plan, set targets, and align strategic initiatives; and Enhance strategic feedback and
learning. When there is consensus on the organisation‘s objectives, an organisation can then go
about identifying the objectives and performance measures for its internal business processes. By
the very fact of identifying objectives for an organisation, core processes of that organisation can be
clearly highlighted. Linking an organisation‘s objectives to learning and growth objectives can then
demonstrate the value in investing in intellectual capital, information technology, and other
organisational processes: these may be significant enablers and generators of organisational
improvement. As scorecard objectives are developed by management at the highest level, they
become the vehicle by which management then become jointly accountable to the organisation.
Some of the assigments Kitbag consultants have been involved in are:
-       Department of Defence- CEI Refresh. Rewrite and project manage the rewriting of
Defence CEIs and supporting financial and procurement procedures into FINMAN 5 and facilitate
high level feedback from Defence stakeholders.
-       Attorney Generals‘- Crisis Coordination Centre. Perform high level enterprise business
analysis incorporating process definition of the CCC to support detailed design of systems,
processes and facilities. Develop CCC business case with supporting user requirements, integrated
with the Parliament House Briefing Room, which supports the development, refinement and
exercising of selected high priority CCC systems, people, and procedures.

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Organisation Name Logica Australia
Trading Name                 Logica Australia Pty Ltd
Contact                      Mr Darren O'Shannassy
Address                      Level 13, 100 Pacific Highway
Suburb                       North Sydney
State                        NSW                Postcode             2060
Telephone                    0280623000         Facsimile
Website                      www.logica.com.
Email                        darren.oshannassy@logica.com
ABN                          39001260699

Company Background
Logica is a global provider of business consulting and systems integration, as well as IT and
business process outsourcing services. In Australia, Logica is a leading technology supplier to many
government departments and agencies. We deliver solutions in security and compliance,
information and case management, infrastructure management, virtualisation, service management,
and applications management. Logica employs 40,000 people globally, with close to 800 located in
Australia, and is listed on both the London Stock Exchange and Euronext (Amsterdam) (LSE:
LOG; Euronext: LOG). More information is available at www.logica.com.

Company Accreditation (Optional)
ISO Logica‘s Australian operations are certified to quality system certification standard AS/NZS
ISO 9001:2008. The scope of Logica‘s registration is: ―Design, development, implementation,
supply, maintenance and support of information technology systems, products and services:
including provision of related consultancy services.‖ CMMI Capability Maturity Model Integration
(CMMI) is a process improvement approach that provides organisations with the essential elements
of effective processes. CMMI provides approaches that can assist an organisation appraise its
organisational maturity or process area capability, set process improvement goals and priorities and
provide guidance for quality processes. Logica‘s business management system (Cortex) is
compliant with the CMMI maturity level 3 requirements. ITIL Logica has adopted a global policy
to align its service/outsourcing management approach to the ITIL service framework across its
entire service business. To date more than 1300 people across Logica worldwide have been trained
and awarded the ITIL Foundation or Manager‘s certificate. Logica‘s Australian business
commenced its ITIL program more than two years ago and is now at an advanced stage of
implementation. Our core service delivery methodology and service management processes have
been aligned with the ITIL standards and our service management staff training and accreditation

Project and Portfolio Management
Logica has experienced Program Management staff who offer services made up of a number of
methodologies and underlying processes with toolsets. This enables Logica to deliver a full
encompassing service offering or a specific PMO service, depending on the customer‘s needs and
requirements. The services Logica offers include: • Change Management • Portfolio Management •
Programme Management • Project Management • Business Modelling • Governance • Risk
Management • Safety Practice • Resource Management Examples of Logica providing a PMO
                                                       Project and Portfolio Management category,
                                                                       Version 33, September 2011
service: 1. Logica set up a Strategic Program Management Office (SPMO) at Western Power to
provide program oversight and risk management for the executive steering committee and the
Board. Its role was to mentor Western Power staff through the delivery of over 130 projects, and to
ensure that project dependencies were managed. 2. Logica was engaged by the National Medical
Health Records Commission (NMHRC) to set up a PMO and establish the processes and
procedures to actively manage the portfolio of work, ensure the ICT Governance is in place and
identify the Risks and Issues as they arise.

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Organisation Name McKinsey & Company
Trading Name                   McKinsey Pacific Rim, Inc.
Contact                        Mr Thomas Roets
Address                        Level 35, 88 Phillip Street
Suburb                         Sydney
State                          NSW                Postcode            2000
Telephone                      282731718          Facsimile           282731718
Email                          thomas_roets@mckinsey.com
ABN                            66055131443

Company Background
McKinsey is the distinctive leader in top management consulting with a deep understanding of ICT
challenges faced by governments. We have an extensive track record for delivering significant
value in government ICT projects, and have a distinctive business-driven approach to ICT in the
public sector. McKinsey has over 8,000 consultants and are present in over 80 offices in over 50
countries, and bring cutting-edge expertise in 18 industry sectors and 6 functional areas. We have
been serving clients for over 80 years, and our professional legacy includes 1) Professional values
and an enduring code of conduct, 2) Top management/integrated problem-solving perspective, and
3) Tailored approach and custom solutions. Our results-oriented Public Sector Practice that has
driven measurable improvements throughout several government agencies worldwide. We have a
specialised Business Technology Office (BTO) that serves ICT needs of public- and private-sector
clients through rigorous focus on impact. The BTO has competence and expertise in technology
with deep technical proficiency in systems design and IT architecture. We are objective and
independent from ICT product and service providers, i.e., we provide neutral, fact-based

Company Accreditation (Optional)
McKinsey & Company does not engage in any external accreditations

Project and Portfolio Management
Companies routinely over invest in non-value-adding projects and over promise on large project
portfolios. Such practices can lead to consistent IT budget overspend, delays in program delivery,
compromised quality, and poor alignment between business and IT strategy. McKinsey typically
addresses three sources of value from a functioning IT project and portfolio management: 1)
Portfolio optimization to assess the business value of all projects, optimize risk vs. return, identify
and eliminate functional redundancies across businesses / demand organizations, focus project
portfolio on key business initiatives to enable successful delivery, and monitor and review project
value from approval to benefits capture; 2) Capacity optimization by focusing resources on value-
add projects, prioritizing by business value, delaying or stopping low-priority projects, and shift
lower-cost internal resources to high-priority projects, thereby reducing need for expensive external
resources and increasing overall capacity; and 3) Alignment between business and IT by developing
portfolio through an ongoing discussion between business and IT
Two recent projects include:
                                                         Project and Portfolio Management category,
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1) Defined the project portfolio to support the business objectives of a New Zealand based universal
bank, and supported them in launching the programs and portfolios of projects required to deliver
these business objective; and
2) Support a global logistics players in defining the integration project portfolio of projects required
to integrate its ICT systems after the acquisition and merger with a major competitor.

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Organisation Name Meta PM Unit Trust
Trading Name                 Meta PM Pty Ltd
Contact                      Mr Simon Garlick
Address                      Level 11, 530 Little Collins Street
Suburb                       Melbourne
State                        Victoria            Postcode            3000
Telephone                    390176700           Facsimile           396211627
Website                      www.metapm.com.au
Email                        sgarlick@metapm.com.au
ABN                          38697378930

Company Background
Company Overview
MetaPM is a specialist project management firm dedicated to optimising business performance
through project management initiatives.
Why Clients engage us
Clients engage MetaPM because they know we have a track record of getting the desired outcomes.
Our specialist niche
We assist organisations in meeting the challenges of change by providing right sized solutions that
deliver real business benefits.
We aim to offer excellent value for money and pride ourselves on getting things right the first time.
Our clients
Our clients include organisations that are facing a complex,
ever-changing business environment who demand quality in the
management and delivery of their change initiatives.
To date, we have assisted many leading Australian and multi-national organisations achieve
improved business value through the use of our services.
Service Blueprint
Our integrated family of services combine to deliver sustainable value for our clients. Our services
Business Improvement Services:
Portfolio Optimisation
Capability Development
Benefits Assurance
Project Delivery Services:
Project Mobilisation
Health and Recovery
                                                        Project and Portfolio Management category,
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Delivery Support
With every assignment we always aim to work collaboratively with our stakeholders to ensure
maximum knowledge transfer and lasting business value.

Company Accreditation (Optional)
Certified Quality Management System
MetaPM fully conforms with PRINCE2 in two ways:
1/ MetaPM‘s standard delivery framework, PMF incorporates PRINCE2 as well as elements of the
PMBoK and proprietary components not provided in PRINCE2, such as Benefits Management and
2/ MetaPM specifies Practitioner accreditation as highly desirable during staff recruitment and
offers all employees full support for accreditation during the first year of employment.
Process of Achieving Certification
In addition MetaPM has initiated an internal assessment of the business case for becoming a
PRINCE2 accredited training organisation. A positive decision is dependant upon the extent to
which external training on PRINCE2 will be undertaken by MetaPM as a line of business as well as
to achieve accreditation. This assessment commenced on 15 May 2007 and is scheduled for
completion by the end of 3Q07 (Sept 30, 2007). The accrediting organisation is the Office of
Government Commerce (OGC) UK llc.
Department's Requirements and Industry Standards for Quality
In line with MetaPM‘s ongoing commitment to quality, our comprehensive management systems
have been developed to the internationally recognised standard ISO9001:2000. Our quality
assurance service covers the provision of IT consulting and project management services from
initial engagement through planning, design, deployment, integration and transition.

Project and Portfolio Management
The ANZ and previously undertaken a project to implement Clarity as an enterprise project
management toolset for a substantial project community comprising over 9000 active projects in the
system and 5000 active resources.
The implementation of Clarity had been unsuccessful and as a result, the ANZ requested MetaPM
assistance in the recovery and remediation of the Clarity enterprise toolset.
This was successfully achieved and remediation of the platform included:
Established system integrity with cleansed data.
Development of a dashboard for unprecedented visibility.
Documentation of new functionality.
Enhanced reporting available.
Uncovered a depth of issues in process and practices, business ownership, and data inconsistencies.
Over the past year, MetaPM have worked with William Angliss Institute of Tafe to establish a PMO
in the organisation. The growing rate and complexity of change in the organisation was demanding
a greater strategic response. Strategic change is typically delivered through projects, yet projects
are becoming more complex, crossing organisational boundaries. WAI Tafe were experiencing
inconsistent project management delivery results, particularly time and cost overruns.

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MetaPM enabled WAI to establish a PMO that would provide a clear delineation between day-to-
day business operations and strategic change, management of project performance and optimal
utilisation of resources.
We adapted our PMO Model to cater for the individual needs of the organisation, prioritising

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Organisation Name MPM Group Pty Limited
Trading Name                    Adaptra
Contact                         Mr Lauire Mastro
Address                         Level 11, 9 Castlereagh Street
Suburb                          Sydney
State                           NSW                Postcode          2000
Telephone                       292093255          Facsimile         292093253
Website                         www.novait.com.au
Email                           laurie.mastro@novait.com.au
ABN                             62073795105

Company Background
Adaptra is a specialist provider of Project Management resources and services for a variety of major
Australian industry sectors including pharmaceutical, financial services, manufacturing and
government. We focus on providing expert Project Management resources for a specific market in
which our company has deep knowledge and experience. Our areas of expertise include:
- End to end management of business & IT projects
- Project Initiation services
- Business case development
- Vendor evaluation & selection
- Project health checks
- Project coaching, mentoring & support
- Project rescue
- Post implementation reviews
- Project Management Office (PMO) services
- Applications development management
- Process re-engineering to a divisional level
- Evaluation, selection and implementation of business productivity systems e.g. workflow and
- Establishment of BPR capability in organisations

Company Accreditation (Optional)

Project and Portfolio Management
Adaptra has often been engaged to establish new PMOs or re-establish PMOs that have fallen into
disuse. The business drivers for PMO usually are:
- Reduce project budget and timeframe overruns

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- Ensure that the organisation is investing in projects that are aligned to overall organisational
strategic goals.
- Standardisation of the project cycle such that consistency of reporting is able to be produced for
Executive Management.
Adaptra delivers the PMO through the following phases:
Discovery - Determine the PMO Design
o Understand and document current state from PMO viewpoint
o Understand and document current state from customer and key stakeholder viewpoint
o Identify Improvements to project execution and support to sponsors and project managers
o Propose PMO model to best fit the organisation
o Obtain Key Stakeholder Agreement for PMO Model Development
- Determine the Rollout Approach / Strategy
- Manage these activities as a project (ie: within project framework)
- Brief/Coach PMO resources with regards to new roles & responsibilities
- Obtain Key Stakeholder Agreement for Rollout / Approach Strategy Review
- Ensure processes and methodology match design
- Identify Executive and BAU Reporting
- Identify the specific Project Management & PMO Toolkit requirements
o Project Start-up, Tracking, Closedown Checklists
o Project Manager Briefing
o Change Control
o Sign-offs Delivery
- Create roadmap recommending changes required and how the implementation would occur.
Obtain signoff of recommendations and implementation strategy. Alter key templates and
commence pilot in a key project area.
Examples of our experience include: Re-establishment of the PMO at a Financial Services
organisation - Establishment of PMO for a large Pharmaceuticals company with specific attention
being given to People, Process & Systems

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Organisation Name NCSI Australia
Trading Name                 NCSI Australia
Contact                      Mr Andrew Bremner
Address                      Level 4, North Tower, 1-5 Railway Street
Suburb                       Chatswood
State                        NSW                Postcode             2067
Telephone                    0296406615         Facsimile            0290330095
Website                      www.ncs.com.sg
Email                        abremner@au.ncs-i.com
ABN                          38089983317

Company Background
NCS Australia forms part of the NCS Group, a leading information technology (IT) and
communications engineering services provider with about 7,000 staff located in 11 countries across
the Asia Pacific and Middle East regions. To support its customers‘ business and technology needs
in Australia, NCS Australia started its operations in the year 2000. Today, Australia remains as one
of the key focus markets in NCS Group‘s global expansion strategy. NCS Australia has offices and
presences in Sydney, Melbourne, Canberra, Brisbane and Adelaide. NCS Australia provides a one-
stop, end-to-end suite of IT and communications engineering solutions to its customers. With its in-
depth domain knowledge and unique BizvalTM methodology which focuses on defining, realising
and sustaining business value for its customers, NCS continually delivers new standards via the
innovative use of technology. Serving both the government and commercial markets, NCS Australia
is committed to bringing the best in IT and engineering solutions and services to customers. It
provides a full spectrum of information technology services: Business and IT Consulting, Project
Management, Development, Systems Integration, Outsourcing, Infrastructure Management and
Solutions. NCS Australia focuses on the following key industries and domain: Outsourcing,
Government, Healthcare, Financial Services and Telecommunications.

Company Accreditation (Optional)
NCS Australia holds ISO9001:2008 certification for establishing and applying a Quality
Management Systems for: 1. Provision of IT and Communication Engineering based Development
& Systems Integration, Infrastructure Integration and Project Management 2. Provision of IT
Communication Engineering Management Services which include Application Management,
Infrastructure Management and Operations Management 3. Provision of Consultancy Services
which include Application Consulting and Infrastructure Consulting Services Our parent NCS Pte
Ltd also holds: 1. ISO/IEC 20000 : for IT Service Management Systems 2. ISO/IEC 27001 : for
Information Security Management Systems 3. SS 507 : Standard for Business Continuity
(BC)/Disaster Recovery (DR) Service Providers, awarded by SPRING Singapore, attained since
2004. 4. People Developer : Awarded by SPRING Singapore, attained since 2000. 5. SQA :
Singapore Quality Award, attained since 1999. NCS also are CMMI Maturity Level 5 certified for
our offshore Application Development and Application Maintenance projects.

Project and Portfolio Management
Over the course of the past 20 years, NCS has successfully implemented some 2,000 large-scale,
mission-critical, multi-platform projects for various government ministries and agencies. As such, at
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NCS, we see good project management skills as the life blood of the solutions delivery business.
For this reason, we invest heavily in quality project management resources and have a pool of
certified project managers (> 600 professional certified in CIT PM/ PMP PM/ Practising PM)
working with us. Our project management methodology PMMI is aligned to best practices in
Prince2 and PMBOK to ensure the ―best of breed‖ in its implementation. To ensure the continuous
upkeep of standards, we have instituted a Project Management Assessment Council aimed at
ensuring quality as well as to facilitate the professional development of our Project Managers. As a
major ICT solutions provider in the region, our Project Managers have a wealth of experience in
managing and delivering complex large scale projects to governments and commercial
organisations including Victoria State Government, Fairfax Media, Australian Broadcast
Corporation (ABC), Department of Human Services Victoria and Optus.

                                                       Project and Portfolio Management category,
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Organisation Name Oakton Services Pty Ltd
Trading Name                  Oakton Pty Ltd
Contact                       Mr John Lewis
Address                       45 Wentworth Avenue
Suburb                        Kingston
State                         ACT                Postcode             2604
Telephone                     262301997          Facsimile            262301919
Website                       www.oakton.com.au
Email                         generalmanageract@oakton.com.au
ABN                           31100103268

Company Background
Oakton commenced business in 1988 and listed on the ASX in June 2000.
Oakton has offices in Canberra, Melbourne, Sydney, Brisbane and Hyderabad (India), and offers
services across the lifecycle of systems and a range of different technologies.
For over 20 years, Oakton has consistently enabled some of Australia‘s largest organisations to
meet their business and technology needs with a flexible, cost-effective, results-driven approach to
service delivery. With a national coverage and over 1300 permanent Business and ICT
professionals, Oakton offers depth in a range of services across the lifecycle of business systems
and across a range of different technology and industry sectors.
Oakton‘s offers to its clients include:
•        Consultant experience – Oakton pride itself in providing consultant staff with the right
practical experience required to add value to the client environment and challenges. For example,
in all cases Oakton Project lead consultants have had a minimum of five to seven years actual
experience before taking up project lead roles.
•       Methodology - Oakton continually develop and update its own intellectual property
(methods, processes, procedures) based on its consultant‘s experience, industry and technology
trends, and actual assignment outcomes.
•        Track record. Oakton delivers what it says it will, and has demonstrable references to
illustrate its track record.
•       Oakton‘s culture - Practical, pragmatic and business outcome focussed.
In June 2007, Oakton merged with Acumen Alliance, a national management and information
technology consultancy firm. Acumen commenced trading in Canberra in 1996 and grew to in
excess of 350 consultants with a core emphasis on Assurance and Risk Management, Management
Consulting (including portfolio, programme and project management) and Financial Management
support. The Oakton service offering now includes these consulting services which it gained from
the merger with Acumen Alliance.
The achievements of the Oakton Group have recently been recognised with the award of the Best
Professional Service Firm (Revenue $20-200million) in the recent BRW Client Choice Awards.

                                                        Project and Portfolio Management category,
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Company Accreditation (Optional)
Oakton is a certified P3M3 Accredited Consulting Organisation (ACO). Oakton underwent a full
assessment of its management systems by the APM Group to receive ACO status. This status is re-
assessed regularly to ensure compliance with APM Group standards. Oakton also has a number of
P3M3 registered consultants who have each undergone an APM Group assessment to receive
Registered Consultant status.
Oakton‘s delivery and management processes are part of Oakton‘s ISO 9001: 2008 0-accredited
quality system known as the Oakton Business System which is documented and published on the
Oakton Portal.
Oakton has been certified as complying with the requirements of AS/NZS ISO9001:2008 since
January 1997 and is registered as a Quality Endorsed Company under the Quality Endorsed
Company Program of Quality Assurance Services, a subsidiary of Standards Australia.
Oakton‘s ISO 9001 certified quality system incorporates Oakton‘s Development Methodology,
which is a deliverable oriented framework. Oakton‘s Development Methodology is encompassed by
a defined Project Management Framework approach that is flexible, customer oriented and result
Oakton‘s consultants have qualifications and a depth of practical experience in methodologies such
as PMBOK, PRINCE 2, MSP, P3O, P3M3, ITIL and tailored methodologies.

Project and Portfolio Management
Oakton is able to review, develop and implement project/program/portfolio management
frameworks. Our capabilities include:
Identifying, procuring and the implementation of a Commercial off the Shelf (COTS) software tool
or developing a customised solution
Implement processes to support the use of a tool e.g. Portfolio, Program and/or Project Management
Office governance, delivery of strategic benefits, processes, templates, risk and issues tracking,
reporting against the business case, baseline, risks, issues, and escalation to all relevant
We have experience in the following packages/tools – Rational Portfolio Manager, Pacific Edge –
Portfolio Edge, CA Clarity: Portfolio Manger. Additionally we use the Risk and Issues Control
(RIC) tool to track, monitor and report on risks and issues.
Reference sites:
Australian Customs Service – establishment of a Program Management Office
Attorney General‘s Department – establishment and management of a Program Management
Office for the National Personal Property Security Register

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Organisation Name Object Consulting Pty Ltd
Trading Name                 Object Consulting Pty Ltd
Contact                      Mr Teesaan Koo
Address                      Level 25 Northpoint, 100 Miller Street
Suburb                       North Sydney
State                        NSW                Postcode              2060
Telephone                    61294593300        Facsimile             61294593301
Website                      www.objectconsulting.com.au
Email                        teesaan.koo@objectconsulting.com.au
ABN                          55003682693

Company Background
For two decades, Object Consulting has successfully delivered innovative solutions and consulting
to Australia‘s leading organisations. Our 280-strong team delivers projects ranging from business
consulting, transformation projects, technical services and specialised training– supported by best
practice tools, processes and methodologies. Object delivers high quality, innovative, leading edge
solutions to realise business strategy. We are a local, responsive company, consisting of pioneers
who believe in continuous innovation. Object investments in intellectual property (iP) and people –
translated into deep technology, methodology and industry expertise; for corresponding customer-
centric solutions and products. iP helps reduce costs, risks and lead-times of engagements and
provides ongoing opportunities to our customers. Object‘s Practices provide the path to improving
capability and delivering innovation to our clients through customer-centric solutions. Our Practice
solutions are aligned with our market, customers, technical and other capability requirements and
partners. Object invests heavily in staying ahead of the curve to minimise our customers‘ risk on
leading edge approaches. We target selected, proven, leading edge technologies to provide
increased productivity, usability and longevity of all our solutions. Additionally our mature and
reliable processes from Process Mentor® provides a truly industry leading and unique advantage in
IT service firms.

Company Accreditation (Optional)
Object Consulting uses an ISO9001 compliant process architecture platform called Process Mentor.
Process Mentor provides guidance and enhances consistency of outcomes on all Object Consulting
engagements. Process Mentor is a commercial product offered by Object Consulting due to the
demand for this product and its resulting compliance to both ISO9001 and CMMI Level 3. Object
Consulting provides CMMI certification, services, and training and are a registered CMMI
transition partner. It is this focus on the quality of outcomes that has placed Object Consulting
ahead of many other providers in delivery of ICT management services. Object Consulting‘s staff
are also qualified in the areas of corporate governance, IT Service Management (ITSM), Project
Management, Program Management, Portfolio Management, Benefits Realisation, ISO15504
SPICE, among others.

Project and Portfolio Management
Object Consulting have set-up PMOs for clients at all levels of the enterprise; project, programme,
and portfolio. Our clients include Westpac, WorkCover, GIO, NAB Treasury, and iP Australia
amongst others. Object‘s experience has assisted organisations in the establishment and ongoing
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health of PMOs starting with the determination of PMO type required. The PMO type is essential to
determine due to their strategic nature. Even administrative PMOs report on the outcomes of
projects and subsequently progress against strategy. Object staff have been responsible for the
evaluation, selection, and implementation of project and portfolio management (PPM) software
tools. Prior to evaluation, Object staff have been responsible for the development of requirements to
evaluate tools against, as well as, further development of requirements for configuration /
customisation of PPM products. When embarking upon a major programme of work Westpac relied
upon Object Consulting to support a Programme Management Office. Object provided the structure
and processes required to run projects and programmes of work within the TOM programme. This
was born out of a strategic need for Westpac and performed as part of their process improvement
initiatives. Object performed changes to and development of PMO tools, processes, and capability,
whilst supporting implementation with coaching and mentoring. GIO was assisted by Object in the
creation of a PMO designed for the monitoring and control of software development projects.
Object provided GIO with a matrix management structure to support co-ordination of projects and
disciplines to ensure strategic outcomes.

                                                       Project and Portfolio Management category,
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Organisation Name Pcubed
Trading Name                Program Planning Professionals Pty Ltd
Contact                     Mr Greg Mace
Address                     Level 20 Darling Park, Tower 2, 201 Sussex Street
Suburb                      Sydney
State                       NSW                 Postcode            2000
Telephone                   290061609           Facsimile           290061010
Website                     www.pcubed.com
Email                       greg.mace@pcubed.com
ABN                         54080988754

Company Background
Program Planning Professionals or ―Pcubed‖ (www.pcubed.com) is an international leader in
providing portfolio, program and project management solutions to the world‘s top organisations.
Founded in 1995 and with over 300 consultants working globally from offices in Australia, North
America, Europe, and Asia, Pcubed supports clients in all industry sectors, to deliver business
Pcubed specialises in establishing proven programme and project disciplines and leading edge
technologies in the rapid deployment of client business change in an ICT environment. We have
built our reputation by working seamlessly with clients on over 2000 engagements and delivering
measurable results in complex and challenging environments. Pcubed recognises that successful
ICT-enabled change depends not only on the basics of managing project outputs, but on the entirety
of governing change, including managing demand, benefits, scope, risk, communications, business
change impact, resources, and quality.
Collectively, these form the building blocks of an effective ICT-enabled change management
strategy. With years of experience in successfully delivering complex, critical programmes in
global corporations and government, Pcubed stresses rapid delivery of pragmatic, scalable solutions
that help make ―every project successful‖.
Pcubed Australia has offices in Canberra, Sydney, Melbourne, Brisbane and Perth and corporate
offices all over the globe.

Company Accreditation (Optional)
Pcubed has the following company accrediations:
•     Accredited Consulting Organisation (APMG accreditation) for consulting in OGC
methodologies including P3M3TM, MSP TM, PRINCE2®, P3O® etc.) in Australia and UK.
•       Accreditted P3M3TM assessment company on the AGIMO panel.
•     Microsoft Gold Certified Partner with specialist ‗Gold competancy‘ in Portfolio and Project
Managerment in Australia and overseas, covering Microsoft EPM technologies.
•      Accreditted on GITC and/or supplier panels for most Australian government juristictions
including Commonwealth, Queensland, Victoria, NSW and local government.

                                                      Project and Portfolio Management category,
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Supporting our Company credentials our consultants have extensive ICT experience and a range of
accreditations including:
•      Microsoft Certified Technical Specialist (MCTS)
•      APMG-Australasia, Registered Programme and Project Management Consultant (RC)
•      PRINCE2® Practitioner
•      Managing Successful Programs™ (MSP) Practitioner
•      Australian Government Gateway Review Process
•      PMI Project Management Professional (PMP)
•      Project Management Institute (PMI) Membership
•      Australian Institute of Project Management (AIPM) Membership

Project and Portfolio Management
Pcubed‘s ―Portfolio Optimisation‖ service offering ensures that projects and programmes enable the
implementation of the strategic plan of an organisation by selecting the optimal mix of investments.
The delivered business value can take the shape of:
- Realising Strategy / Goals to give organisations confidence in their spending by ensuring
investments are prioritised and measured objectively to maximise strategic return.
- Increasing ROI t0 Assist organisations to identify and stop or redirect investment in projects that
exhibit a low return on investment.
-Managing Risk Exposure to assess which new projects represent the best mix of ROI, strategic
alignment and low risk.
Pcubed‘s ―Portfolio Delivery‖ service offering consists of several interlinking capabilities that
enable an organisation to realise the value from ―doing the right projects‖.
Pcubed‘s ―PMO Setup‖ service offering is the implementation of a Programme or Project
Management Office (PMO) capability to provide visibility and insight into the organisation‘s
portfolio of ICT programme and/or projects, enabling effective decisions and control. A high-
performing PMO plays a critical part in successful program and project delivery across an
organisation, ensuring the required level of planning, control and delivery assurance are in place.
Pcubed has successfully delivered Project and Portfolio Management services to the Australian
Taxation Office, Rio Tinto, Department of Employment and Workplace Relations, Cadbury‘s,
Powerlink, and Gold Cost City Council.

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Organisation Name Platinum Insight
Trading Name
Contact                      Mr Phil McFarlane
Address                      Level 3, IBM Tower, 60 City Road
Suburb                       Southgate
State                        Victoria            Postcode           3006
Telephone                    396847780           Facsimile
Website                      www.platinuminsight.com.au
Email                        pmcfarlane@platinuminsight.com.au
ABN                          73115732440

Company Background
Platinum Insight is a consulting group that specialises in business transformation initiatives.
Platinum Insight was established in 2005 with the objective of providing a unique professional
consulting service focusing primarily on the financial services industry. We consider ourselves
specialists in implementing strategic change and compliance initiatives, both here in Australia and
overseas. Our consultants are specialists in business architecture, risk management, regulatory and
compliance, project management, system innovation and change management. In addition, we also
assist our clients in devising strategies to appropriately manage investment spend in order to
successfully deliver strategic and compliance initiatives.

Company Accreditation (Optional)

Project and Portfolio Management
Platinum Insight has a wealth of experience in the creation and management of large multi-million
dollar programs that are designed to deliver strategic benefit to the client. We have extensive
experience in building a framework to govern and manage large multi-purpose programs of work.
Creation and delivery of a $54m strategic program to meets the business needs The program
consisted of 23 projects with the objective to deliver a business operating model for a bank. The
program was based on a 3 year roadmap with a management team consisting of a program director,
project management analyst, change management and technology lead.
Creation of a Program Office to manage the portfolio investment plan The Project investment
Portfolio consisted of the head of the Investment Board, Project Management, Business
Architecture, Change Management and a team that specialized in the management of project
management tools such as Teamplay.

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Organisation Name PricewaterhouseCoopers
Trading Name
Contact                      Mr Ash Bassili
Address                      44 Sydney Avenue
Suburb                       Forrest
State                        ACT                 Postcode             2603
Telephone                    02 6271 3641        Facsimile            02 6271 3641
Website                      www.pwc.com/au
Email                        ash.bassili@au.pwc.com
ABN                          52780433757

Company Background
PricewaterhouseCoopers Australia (PwC) brings the power of our global network to help Australian
businesses, not-for-profits and governments assess their performance and improve the way they
work. Growing from a one-man Melbourne accountancy practice in 1874 to the worldwide merger
of Price Waterhouse and Coopers & Lybrand in 1998, PricewaterhouseCoopers Australia now
employs over 6,000 people and provided services to 80 per cent of the ASX 200 in FY10.
PwC is brimming with energetic and inspirational people from all backgrounds – accounting, arts,
business, economics, engineering, finance, health, law, tax – who ensure our clients receive the
depth and breadth of insight and perspective required to negotiate an increasingly complex global
environment. Across our Advisory, Assurance and Tax & Legal lines of service, we offer a breadth
of services that provide our clients with a range of end-to-end solutions. From improving the
structure of the Australian health system, to performing due diligence on some of Australia‘s largest
deals, to working side-by-side with entrepreneurs and high-net-worth individuals – our teams bring
a combination of knowledge and passion to addressing the risks and opportunities facing our
PwC‘s aim is to set new standards in responsible leadership, working with our clients to create
value and sustainable solutions. We realise that it takes more than rhetoric and good intentions to
remain a leading professional services firm. It is a mission requiring a daily commitment to
innovation and investment in our people, and to continuing a legacy of collaboration with our
clients and the communities in which we live.

Company Accreditation (Optional)
Company accreditation and/or certification status e.g. ISO9001 certified Quality Management
System, Capability Maturity Model Integration (CMMI) appraisal certification status,

Project and Portfolio Management
PricewaterhouseCoopers has a proven Programme Office approach supported by a flexible, robust
methodology and toolset. Our approach is based on our internally developed Programme Office
Methodology. This methodology provides rigorous processes and best practice templates and tools
which can be tailored to help support our client‘s programmes specific needs.
The key benefits of our Programme Office solutions emanate from our foundation as a risk
management firm. A well-managed and appropriately structured Programme Office has been
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                                                                        Version 33, September 2011
identified as a significant factor in increasing the changes of project success by supporting the
project team with guidance and expertise related to best practice project management processes.
Our recent experience includes:
PwC completed a major engagement for Telstra‘s Infrastructure Services group to implement a
Programme Office providing governance and risk management functions over key strategic projects
being implemented. The Programme Office involved a joint team of 25 people providing project
risk expertise, change
management expertise as well as fundamental Programme Office disciplines. This role was critical
in monitoring the progress of the individual projects, which were designed to deliver core strategy
objectives for Telstra.
PwC assisted in establishing and running the programme office for the NDC integration in to
Telstra, consisting of 15 workstreams, all with key linkages but different delivery requirements. The
approach centred around conducting a controlled programme to achieve aggressive time targets.
A key feature of the engagement was the opportunity to transfer knowledge to the client staff of the
methodology and approach for the conduct of an effective programme office.

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Organisation Name Project Outcomes Pty Ltd
Trading Name                Project Outcomes Pty Ltd
Contact                     Mr Paul Newall
Address                     Suite 11, 7 Beissel St, Australian Swimming House
Suburb                      BELCONNEN
State                       ACT                 Postcode            2617
Telephone                   0262517133          Facsimile           0262517144
Website                     www.Project-Outcomes.com.au
Email                       mail@project-outcomes.com.au
ABN                         86086686811

Company Background
Project Outcomes has been providing professional services to a range of Commonwealth
Departments and agencies for over ten years. The Company has demonstrated its capability and
capacity to manage the delivery of a range of support services in the ICT field. Project Outcomes
team of consultants have deep experience, impressive qualifications, and relevant supplementary
training. All are either members of, or are eligible for membership of, the Australian Institute of
Management, Australian Institute of Project Managers, Project Management Institute, Institution of
Engineers, Australian Computer Society, Software Engineering Institute, the Australian
Performance Measurement Institute or the Australian Institute of Company Directors. All tasks
operate within the Project Outcomes Quality Management System. The company supports clients
through either direct participation within the client's team as individuals or small teams, or by
developing and delivering consultancy support products. Each task requirement is assessed with the
customer to determine the best method of service delivery in order to provide resourcing that is
effective and efficient. Project Outcomes skill base covers: -Project Support, -Operating Concept
Development, -Requirements Definition, -Test Concept Development, -Systems and Software
Engineering, -Communications Engineering, -Electronics Engineering, -Platform Engineering, -
Acquisition and Sustainment Logistics, and -Business Support Management.

Company Accreditation (Optional)
Project Outcomes has been accredited as a Recognised Defence Supplier for over 5 years. Since its
incorporation in 1999, Project Outcomes expertise has also been recognised through inclusion on
the following Commonwealth panels of service providers: - Defence Materiel Organisation Support
Services (DMOSS) Panel (27 skill sets) (current); -Defence's Electronic Systems Division‘s Project
Management Support Services Panel (PMSS); -Defence Signals Directorate‘s Project Support
Services; -Defence Land Systems Division's Integrated Logistic Support; -Australian Public Service
Commission‘s APS Development Programs and Related Consulting Services (including for Project
Management and Risk Management programs) (ended 2006); -Australian Public Service
Commission‘s Leadership, Learning and Development Panel (2006-2009 and again for the new
Panel); -Department of Foreign Affairs and Trade's Management Training; -Defence Information
Systems Group‘s Project Specification and Project Management (recognised sub-contractor); -
Austrade's Multi-use List for Procurement Support Providers; -Defence's Risk Management
Services; -Defence Simulation Support Services Standing Offer Panel (current); and -Department of
Immigration and Citizenship‘s Procurement and Project Management Advisor Panel (current).

                                                       Project and Portfolio Management category,
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Project and Portfolio Management
Project Outcomes has extensive experience in supporting ICT governance processes, including
Project Management Offices responsible for ICT initiatives, from requirements definition, through
acquisition, acceptance testing and introduction into service and ongoing support. Examples
include: 1. In 2005 Project Outcomes undertook a study into Evolutionary Acquisition capability
development processes for Defence ICT programs. This used Defence Joint Project 2030 Joint
Command Support System (JCSS) Phase 8 as a case study. This considered the capability
development and approvals processes for Defence projects and made recommendations for new
processes and governance structures for ICT programs. 2. The provision of project management
services to Defence's Mine Warfare Command Support System Project Office since January 2007
with overall responsibility including: -Management of the project in accordance with PRINCE2 and
other relevant Defence and Commonwealth policies and procedures. -Developing, monitoring and
maintenance of project budget and schedule. -Monitoring of contractor performance to ensure
compliance with the prime contract. -Manangement of the transition of the system from the
Acquisition Phase to the In-Service phase. -Coordinating and managing the activities of the Project
Office. -Representing the Project in various fora including contract progress meetings, mandated
system reviews and project stakeholder meetings. -Compiling regular and ad hoc reports as
required. -Developing a Project Closure Plan and Project Closure Report. -Progressing Project

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Organisation Name Projection Management Consultants
Trading Name                 Adaptive Frameworks
Contact                      Mrs Darilyn Evans
Address                      Suite 709, 343 Little Collins St
Suburb                       Melbourne
State                        Victoria            Postcode             3000
Telephone                    1300782380          Facsimile            1300782703
Website                      http://www.adaptiveframeworks.com.au/
Email                        darilyn.evans@adaptiveframeworks.com.au
ABN                          33105407627

Company Background
Adaptive Frameworks is one of the most successful providers of Project Management and Program
Management expertise in Australia. Established in 2004, the company specialises in the application
of PRINCE2 and Managing Successful Programs (MSP) and provides consultancy and training in
these and other best practice frameworks.
Adaptive Frameworks focuses on providing assistance to organisations transitioning to consistent
best practice approaches. Our consultants have significant working knowledge of both public and
private sector projects and programmes equipping them to add considerable value to our clients
through real-life experiences. Our list of federal government clients includes: The Department of
Veterans Affairs, the Department of Employment and Industrial Relations, Centrelink and the
Department of Defence.
Other clients include state government departments across Australia and many organisations from
the private sector. When providing practical solutions to organisations Adaptive uses its significant
project management methodology expertise, particularly PRINCE2, MSP and PMBOK.

Company Accreditation (Optional)
Accredited Consulting Organisation (APMG)
Accredited Training Organisation (APMG) for PRINCE2, MSP and P3O
Members of the Australian Institute of Management
All consultants are individual members of the Project Management Institute

Project and Portfolio Management
Adaptive Frameworks has extensive knowledge of project and portfolio management and its team
of consultants have provided project, programme and portfolio management on hundreds of
projects, worth millions of dollars to all industry sectors.
We are an Accredited Consulting Organisation and employ registered consultants fully conversant
with PRINCE2, PMBoK, MSP, P3O and other best practice guidelines. However, we have no
attachment to any proprietary software tools and treat each engagement to assist in the selection of
tools as a unique project driven by the particular requirements of the client.

                                                        Project and Portfolio Management category,
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The experience of our consultants makes them excellent trainers and specific courses are often
developed to align with new processes and frameworks, adapted from the best practice approaches,
to complement the environments in which they will be used. We are expert in tailoring the best
practice methodologies to a particular department's requirements and developing techniques, tools
and training to assist in the implementation.. This might include anything from planning workshops
to post-project reviews.
We have provided advice on the establishment of PMOs at La Trobe University and the Victorian
Department of Infrastructure; we have coached and mentored new project staff; we have developed
bespoke tools for estimating and for management dashboards. In fact, there is no aspect of project,
programme or portfloio management where we lack experience.

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Organisation Name Protegic Pty Ltd
Trading Name                  Protegic
Contact                       Chief Executive Officer David Thompson
Address                       Level 1, 5/54 Melbourne St
Suburb                        North Adelaide
State                         South Australia     Postcode            5006
Telephone                     0458 741 261        Facsimile           1300 558 006
Website                       www.protegic.com.au
Email                         david.thompson@protegic.com.au
ABN                           95104218804

Company Background
Protegic is an Australian-owned independent Management Consulting Company working across the
full spectrum of project management and specialising in the ICT sector.
The company provides strategic and practical project management services-both advisory and
delivery-that enable clients to thrive in today‘s business environment.
Protegic assists organisations to drive strategy and business improvement through the application of
common-sense and best-practice project management. Protegic‘s experienced consultants work
closely with clients to develop strategy, business and operational requirements and implementation
plans to successfully deliver the project, within one division or across the entire enterprise.
Protegic has a passion for excellence. Its people strive to deliver beyond the expectations of clients
by providing knowledgeable advisory services and delivering quality project outcomes.
With offices throughout Australia and in Singapore, Protegic is an active member of the Australian
Institute of Project Management

Company Accreditation (Optional)
Protegic have recently employed a Chief Financial Officer with experience in obtaining the
ISO9001 Quality Management System certification for companies. Protegic are in the process of
being assessed for ISO9001 Quality Management Systems.

Project and Portfolio Management
Clients choose Protegic because its consultants are recognised industry professionals, experts in
business and technology integration, and have many years experience managing a variety of small
to significantly large-scale projects. Protegic‘s excellent reputation is maintained and enhanced
through its ability to attract and retain creative people who thrive on delivering the most
complicated of projects.
Protegic‘s consultants do not only apply the traditional methodologies such as PMBOK® and
PRINCE2®, but also the latest Agile delivery methods. Consultants have available to them
comprehensive mentoring and coaching support systems that foster continuous development and
personal growth from the most junior to the most senior project management professional.
Taking on the role of business partner, Protegic consultants are experts at integrating requirements,
resources, capital and processes that can be harnessed to drive business improvement and change.
                                                         Project and Portfolio Management category,
                                                                         Version 33, September 2011
They ensure projects are sound, aligned with business objectives and integrated into their client‘s
operations, culture and values.
These aspects, combined with practical hands-on strategic project management are guaranteed to
deliver outcomes and benefits, whilst also minimising risk.
Protegic was recently appointed to manage an 18-month business solution initiative for Health
Super, with up to three Protegic project managers working from Health Super‘s office as required
by the phase and resource demands of the project.
Protegic are also managing projects and leading PMOs for BHP Billiton, Rio Tinto and Lottery

                                                        Project and Portfolio Management category,
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Organisation Name Providence Consulting Group Pty Ltd
Trading Name                 Providence Consulting Group Pty Ltd
Contact                      Mr Timothy Byrne
Address                      Unit 6, 2 Phipps Close
Suburb                       DEAKIN
State                        ACT                 Postcode             2600
Telephone                    261623023           Facsimile            261623025
Website                      www.providenceconsulting.com.au
Email                        tjbyrne@providenceconsulting.com.au
ABN                          71932484893

Company Background
Providence Consulting Group (Providence) is a professional management and technology
consultancy based in Canberra, Australia. Established in 2005, Providence focuses on returning
Value for Money in the provision of high-level consulting services. The Providence Team has many
years experience in the delivery of end-to-end consultancy services to both Government and
Corporate organisations and features a comprehensive team of management experts who can
provide the full spectrum of business and technology consulting services.
 ―Realising Benefits – Driving Accountability‖ is more than a tag line, it is our company ethos. We
believe that through driving for and accepting accountability for the delivery of business and
consulting solutions, Providence delivers excellent Value for Money, enabling you to realise true
business benefits. We take responsibility for the products and advice delivered by our consultants.
A significant differentiator between Providence and other top-line consulting firms is the capability,
experience and leadership of our consultants. When compared to similar priced consultants,
Providence consistently provides greater Value for Money. This value is reflected not only in our
record of delivering on time, reducing or mitigating delivery and solution risk and exceeding client
expectations, but also in our comparatively low consulting prices.

Company Accreditation (Optional)

Project and Portfolio Management
The Providence team has a significant level of experience in providing Project and Portfolio
Management Services. Providence understands the application of formal Project Management
processes can add significant value and also increase the return on investment. This is achieved via
effective project management improving the cost, schedule and technical delivery of the project.
Additionally, Portfolio management will ensure projects are appropriately prioritised and support
the organisation‘s strategic goals.
Providence was engaged to provide RFT Development and Tender Evaluation Project Management
services on the Department of Defence Regional Information and Communications Technology
Market Testing (RICTMT) Project. Providence consultants were responsible for providing a high
confidence, defensible outcome to the evaluation of the RICTMT Project RFT. Specifically
Providence‘s assigned Project Manager and Team were responsible for; coordination of RFT
development, development of the Evaluation Architecture, Methodology and detailed processes,
coordination of the day to day conduct of the evaluation, mentoring, monitoring and controlling the
                                                       Project and Portfolio Management category,
                                                                       Version 33, September 2011
Tender Evaluation working Group Leaders and members, managing the Evaluation Schedule,
managing the administration of the evaluation software tool (VFM Focus), providing progress
reports to Chair, development of the Stage and Final recommendation reports.
Providence was appointed as Project Manager for the: Application Development Branch Project
Manager‘s Handbook, within Defence‘s Chief Information Officer Group. This role included
leading a team to develop the product and applying Industry Better Practices to the life cycle
management of the application development projects.
Providence provided Project Management services to CSIRO for their recent Business Enabling
Technology Replacement (BETR) Program. Providence was responsible for re-establishing
Program Management and Governance arrangements. This role also included the development of a
new Project Management Plan, establishing a Management Team, governance & controls as
well as communications processes.

                                                      Project and Portfolio Management category,
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Organisation Name Pyxis Consulting Group Pty Ltd
Trading Name                 Pyxis Consulting Group Pty Ltd
Contact                      Mr Albert D'Castro
Address                      PO Box 858
Suburb                       Woden
State                        ACT                 Postcode             2606
Telephone                    262888099           Facsimile            262874383
Website                      www.pyxisconsulting.com.au
Email                        albert.dcastro@pyxisconsulting.com.au
ABN                          71126406675

Company Background
Pyxis Consulting Group Pty Ltd founded in 2007 is an independent professional consulting firm
established by Albert D'Castro a leading principal in the Canberra IT market with over 20 years
industry-leading experience.
Pyxis through its permanent team of experts and specialist continues to enjoy considerable success
in providing Consulting and Project Management services to Australia‘s Department of Defence
and Federal Government agencies.
Pyxis specialises in providing innovative and leading edge solutions in a number of business areas
including: Systems Integration, Data Centre Storage, Managed ITIL Services, Application
Integration, End-to-End Project Management, Scoping and Strategic Planning and Business
Recent Public Sector clients include: Department of Defence, Australian Customs, Department of
Education Employment and Workplace Relations, Australian Tax Office; and Department of
Corrective Services.
Pyxis Consulting Group sees its role not only as a trusted adviser to its clients through the
companies independence from major suppliers, but also as a counterpoint when it comes to
independent evaluation of solutions that have been proposed.
Pyxis Consulting Group through its accumulated knowledge of its permanent staff understands
implicitly the needs and outcomes required within the public sector. As a result, Pyxis has a proven
track record of successfully implementing its projects and business solutions.

Company Accreditation (Optional)
All Pyxis consultants have access to leading research institutions including:
        Harvard Business Review
        Australian Institute of Management
        Standards Australian and International
Pyxis staff has professional memberships with a number of industry bodies including:
                                                        Project and Portfolio Management category,
                                                                        Version 33, September 2011
       Association of Professional Engineers, Managers and Scientists Australia
       Institution of Company Directors
       Australian Institute of Project Management
       Australian Business Limited – State Chamber – Defence Industry Forum
       Australian Information Industry Association
In addition, all employees of Pyxis Consulting Group (as a result of company policy) hold formal
qualifications in industry-shared methodologies, tools and techniques including:
      Registered Project Manager /Master Project Director (Australian Institute of Project
       UK Office of Government Computing‘s Projects in Controlled Environments (PRINCE2)
       Project Management Body of Knowledge (PMBOK)
      Project Management Professional certification through the Australian Institute of Project
Management (AIPM)
       Information Technology Infrastructure Library (ITIL)
       Information and Communication Technology management and service delivery
(Information Technology Infrastructure Library certified)

Project and Portfolio Management
Pyxis Consulting Group has a team of experienced senior Project Managers and Program Managers,
with extensive experience in Portfolio Management and ICT project knowledge.
The company also has significant experience in setting up PMOs, effectively managing project
milestones and individual phases. Emphasis is also placed on allocating resources, and
implementing appropriate project management tools, to ensure on-time delivery.
Pyxis Consulting Group uses a flexible and adaptive management approach, working with the client
in using their preferred program management methodology. Special attention is given to
implementing solutions using effective program planning and execution, which in turn gives the
greatest possible value to the business while managing and minimising risk.
The company has employees certified in Project Management Body of Knowledge (PMBOK)
,PRINCE2 and ITIL, as well as other project lifecycle methodologies.
Recent client engagements include:
Portfolio Management was conducted across several Federal Agencies including, ACMA, DEH,
Department of Finance, CASA, Centrelink and EOS. Specialist resources provided a fully
integrated Program Management Office. The PMO was responsible for technology planning,
resource mangement, finance, governance, change and release mangement, and a single point for
escalation management.
Australian Communications and Media Authority, the Department of the Environment and
Heritage, Department of Defence (Capability Division) and more recently IBM for the Department
of Health and Ageing and Australian Customs.

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Organisation Name Quintessential Solutions (Kaniskan & Quinn Pty
Trading Name                Quintessential Solutions
Contact                     Mr Dinc Kaniskan
Address                     PO Box 4951
Suburb                      Kingston
State                       ACT                 Postcode            2604
Telephone                   0405925822          Facsimile
Website                     www.quintessentialsolutions.com.au
Email                       mail@quintessentialsolutions.com.au
ABN                         33137132471

Company Background
Quintessential Solutions is an agency designed to provide high-quality specialist business support
and consultancy services to state and federal government clients. At Quintessential Solutions we
aim to deliver outstanding customer service by providing skilled consultants in a number of
disciplines for long and short term contracts at an affordable price. By partnering with
Quintessential Solutions our clients work with an owner-managed, locally based organisation that is
committed to delivering high level business services to achieve our clients‘ business needs whilst
maintaining value-for-money. By having qualified and experienced owner-managers along with the
ability to provide innovative staffing solutions we will deliver well-defined, measurable business
outcomes through the engagement of subject-matter-experts and skill-specific-specialists with real
world experience. Our capabilities: - Program & Project Management and Implementation -
Business Process and Strategic Sourcing (Procurement) - Contract Development, Implementation
and Management - Information Communication Technology Consultation and Solutions - Service
Delivery Management and Advice - Business Analysis and Consultation. Our values: - Quality and
Experience - Value-for-money - Focused outcomes - Honesty, Reliability and Accountability

Company Accreditation (Optional)
Quintessential Solutions has provided specialist business support and consultancy services to a
number of government organisations, to name few: - Department of Defence (Chief Information
Officer Group) - Project and Procurement Support to the Next Generation Desktop and Data Centre
Migration projects, including ad-hoc project support to CIOG Procurement and Contracting Section
(2010); - Department of Foreign Affairs and Trade - ITSM Continuous Improvement and
Development – Portfolio Management Office (2010); - Department of Health and Ageing - National
Health and Hospitals Information Systems project (2010); - Department of Immigration and
Citizenship - Cardax Centralisation Project (2009); - Department of Immigration and Citizenship –
Project Support for the Provision of Security Guarding Services Nationwide (2009); - Department
of Families, Housing, Community Services and Indigenous Affairs - Infrastructure Project Support,
Business Intelligence Development and Reporting, Solution Architecture and Design, Service
Delivery and Management (2008); - Department of Immigration and Citizenship - Project Support
for the provision of ICT upgrades to the Australian Red Cross (2008); - Department of Immigration
and Citizenship - Business Support for the continuation of the Asylum Seeker Assistance Scheme
(2007); - National Gallery of Australia - Ongoing project advisory support to the Project
Management Office (2006).
                                                        Project and Portfolio Management category,
                                                                        Version 33, September 2011
Project and Portfolio Management
Quintessential Solutions has considerable skills and experience in the delivery of portfolio and
project management services, particularly with Federal and State Government clients.
Quintessential Solutions can rapidly set-up and deploy a team of specialist Portfolio Managers to
develop and implement short and long term Project Management Offices (PMO). Our team of
specialist consultants will provide ongoing leadership, management and support for the ongoing
operations of the PMO, including training and transfer of knowledge to the organisation‘s
Our consultants who specialise in project management hold the relevant accreditations to undertake
a best-practice approach in achieving project objectives. Accreditations include but are not limited
- PRINCE2 Foundation and Practitioner
- Project Management Body of Knowledge (PMBOK)
- Advanced Diploma of Project Management (General)
- Managing Successful Programmes (MSP)
-   Information Technology Information Library (ITIL)
Quintessential Solutions‘ portfolio, programme and project management services include:
- Portfolio, Programme and Project Management solutions
- Complex Procurement Advice, Development, Acquisition and Evaluation
- Development and Integration of Project Management methodologies
- Business Analysis
- Reform Planning
- Governance and Reporting
- Earned Value Management
-   Life Cycle Costing
- Cost Estimation and Validation
- Quality Management
- Risk Management
- Schedule Management and Work Breakdown Structures
- General Project Management Support

Quintessential Solutions was engaged to provide strategic project management support and
procurement advice to support the implementation of the Data Centre Migration and Consolidation
to the primary Data Centre located in Sydney.

Key responsibilities included:

•     advising on the application of project management methodologies, including PMBOK, PPM
and PRINCE2;

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•      conducting in-depth risk assessments, including the identification, communication and
tracking of major risks and the management of risk mitigation strategies;
•      integration of overall project schedules including resource and cost data to provide Earned
Value Performance measurements;
•      provision of schedule management services, particularly the development, analysis and
maintenance of multiple project schedules and Work Breakdown Structures;
•      preparation of project documentation and coordinating the review and clearance processes
through senior management;
•      measurement, analysis and reporting on the provision of Quality Management within the
Division, including recommendations on Quality Management Systems;
•      preparation and reviews of cost estimates throughout the project lifecycle;
•     specialist advice on ASDEFCON Suite of Templates, Defence Procurement Policy Manual
(DPPM), Commonwealth Procurement Guidelines (CPGs) and Financial Management
Accountability (FMA) Act;
•      procurement documentation development and tender evaluation support;
•      ongoing contract management support to multiple sub-contracts currently operating to
support the Next Generation Desktop and Data Centre Migration projects
•      developing and initiating complex and strategic procurement strategies for the delivery of
the Data Centre Enablement activities, including development of Acquisition Strategies,
Procurement Plans and Evolutionary Acquisition project management approaches.

Quintessential Solutions provided experienced and qualified personnel to undertake the
responsibilities and work in close liaison between Defence personnel, KPMG Consultants and
multiple individual contractors. Key relationships to support the success of the project also
included the Portfolio Management Office, Procurement and Contracting Services, Enterprise
Architecture Branch, and the Minister for Defence and Minister for Finance.

Quintessential Solutions was also responsible for managing the Gateway Review Cycle, and
providing all supporting documentation to allow for a seamless transition through the relevant
Gateway approval process.

Department of Immigration and Citizenship – Systems Division
Implementation to the Cardax Monitoring Pass-back System – February 2009 – February 2010

Quintessential Solutions was engaged to provide project management support to the implementation
of the Cardax Monitoring Pass-back System. The ―Cardax System‖ provides real-time access to
authorised personnel into onshore DIAC locations whilst monitoring staff access and providing key
reporting requirements to a centralised location.

Key responsibilities included:
•       project management support for the successful implementation or the project and the
integration of the access control with other systems;

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•       production of project plan, including; budget, resources, schedule, risk assessment and
•      production of project plan encapsulating departmental expectations; identification and
engagement of resources required to deliver the project and implement the plan by allocating,
reviewing and monitoring tasks to members of the project team;
•     planning, scheduling, monitoring and reporting on the status of key milestones and all key
elements of the project;
•      monitoring and analysing project progress and costs; identifying and correcting areas
outside of the project plan and identify improvements in project outcomes;
•       initiating and undertaking meetings with key stakeholders to inform on project status, risks
and issues, and to obtain direction where necessary;
•     demonstrating that project objectives have been achieved to the agreed specifications, and
manage the handover to internal and external operational teams; and
•      applying national standards and project management methodologies and tools.

                                                        Project and Portfolio Management category,
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Organisation Name Revolution IT
Trading Name                 Revolution IT
Contact                      Mr Jamie Duffield
Address                      Level 7, 170 Queen St
Suburb                       Melbourne
State                        VIC                 Postcode            3000
Telephone                    0396002566          Facsimile           0396002533
Website                      www.revolutionit.com.au
Email                        jamie.duffield@revolutionit.com.au
ABN                          32107913342

Company Background
Revolution IT is the leading Quality Assurance and Testing, management consulting firm in
Australia. We help our clients deliver IT projects and have core offerings across Project
Management, Requirements Management and Application Testing. We have over 250 staff and
offices in Melbourne, Sydney, Brisbane, Canberra, Adelaide and Singapore. Our offering includes
delivery consulting, methodologies, tool solutions and training and have worked with over 100
public sector and private sector organisations across Australia. We have various engagements
models ranging from providing experienced consultants onsite through to offsite and offshore
solutions. We have been the leading HP Software Platinum Partner for 4 years running and are a
reseller, 1st line technical support, training and services partner. We are also partners with IBM
Rational, Oracle, Agile Academy and SAP and have chosen these strategic partnerships to underpin
our solutions.

Company Accreditation (Optional)
Revolution IT has the following accreditation's; - HP Software Platinum Partner (reseller, certified
training, 1st line support, services) - IBM Rational Partner (reseller, services) - SAP Partner
(Services) - ORACLE Partner (Services) - AtTask Partner (reseller, services) - Agile Academy
Training partner - ISTQB Certified Trainer (Testing and Business Analysis courses) - Australian
Computer Society Company Member

Project and Portfolio Management
Revolution IT has extensive experience in providing Project and Portfolio consulting and recent
engagements have included the following areas: + Evaluating and recommending Project Portfolio
Management (PPM) software tools + Implementation of PPM software tools + Establishment of
Project Management Offices (PMOs), both with and without the support of software tools Case
Study 1 Project Name: PMO Implementation at Stanwell Corporation The key objectives of this
engagement were to build the maturity of project management in the ICT organisation and establish
a PMO, ensuring successful delivery of their current portfolio of work. A critical KPI was the
establishment of a Project Management & Governance Framework for the ICT projects. The
framework had been an audit requirement and needed to emphasize the benefits realization, project
learnings and ensure there were processes and roles for supporting a continuous improvement
culture. In addition, we established a consolidated financial and project reporting process, ensured
quality assurance standards were in place and implemented a performance management and
employee develop program for project team members. Case Study 2 Project Name: Planning,
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                                                                          Version 33, September 2011
Project and Resource Management System The Victorian Department of Education and Early
Childhood Development (DEECD) engaged Revolution IT to assist stakeholders in choosing a
suitable planning, project and resource management tool for the entire DEECD Information
Technology Division. Our activities included project scoping; business analysis and formulation of
business solutions; collection and documentation of over 200 business requirements from 17
stakeholder groups; and preparation, coordination and analysis of an RFI.

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Organisation Name Rubikon Group Pty Ltd
Trading Name                 RubiKon Group
Contact                      Mr Chris Otley-Doe
Address                      PO Box 1799
Suburb                       New Farm
State                        QLD                Postcode             4005
Telephone                    0731030554         Facsimile            0732543789
Website                      www.rubikon.com.au
Email                        cod@RubiKon.com.au
ABN                          23135108673

Company Background
RubiKon is a specialist supply chain consultancy founded on a deep understanding of process
analysis and business performance optimisation. With a reputation for delivering value from
complex scenarios, RubiKon provides an independent and rigorous approach to solving both
localised and enterprise wide business problems. Backed by an impressive track record in the
international procurement and defence arenas, our team members thrive on new challenges and are
renowned for their innovative and progressive thinking. RubiKon have a wealth of experience in the
analysis of business requirements and development of Information Systems. We have a proven
track record working with large private companies and Government agencies in direct support as
detailed in the examples. The majority of our staff are ex-Defence who have completed similar roles
within Defence both in Australia and overseas. These include high profile appointments in the
British Army running IS development and delivery programs being responsible for the mentoring of
senior officers in their responsibilities as Project Executives within a PRINCE2 structure. Our Staff
hold masters qualifications in disciplines related to analysis and development and include a
chartered IT professional with the British Computer Society

Company Accreditation (Optional)
Quality management is an important aspect of any enterprise. The process of Quality management
must suit the operations of the relevant undertaking so as to add value to the process and output
rather than it dictating the path to achieve the same. At RubiKon we operate in accordance with
AS/NZS ISO 9001:2008 and we follow these standards in producing our Quality Management
System (QMS) and quality regime. A QMS must be clearly documented and be a tool to assist in
the achievement of project and business goals. At RubiKon we are happy to assist in developing an
existing QMS to each these standards or to develop one to meet the needs of the organisation. An
understanding of the objectives of a quality management system is a vital stage in the process.
Communication of requirements and the development of processes that compliment the activities
are also important considerations in the process and there is a large degree of interdependency
between this skill and process definition and improvement. Continual improvement of the QMS and
the operations are a key consideration and has been the focus of implementations completed.

Project and Portfolio Management
RubiKon has a number of qualified and experienced professionals who have managed large and
complex ICT projects and programs throughout the entire lifecycle of system implementation. Two
examples are as follows: Currently engaged for the management of a project to upgrade the
                                                      Project and Portfolio Management category,
                                                                       Version 33, September 2011
financial and HR SAP system in the Australian Bureau of Meteorology. Tasks include the setting
up of a Program Management Office responsible for schedule development and management, risk
and issue management, change management protocols (including Change Request), quality,
configuration, reporting, mentoring and evaluation of deliverables. Responsible for the
establishment of a program office in Commercial Insurance Claims integration portfolio as part of
the Suncorp/Promina merger throughout 2008/09. This task included the end to end management of
22 separate projects each with individual stakeholders and benefits. The team was responsible for
the setting up of the Program Office, along with all of the program governance requirements that
enabled the support and services to the 22 separate projects necessary to realize the budgeted
benefits. The team used internal Suncorp standards to manage the portfolio, and utilized industry
standards where system implementation was required.

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Organisation Name SMS Consulting Group Limited
Trading Name                  SMS Management and Technology
Contact                       Mr John Kennedy
Address                       Ground Floor, 8 Brindabella Circuit
Suburb                        Canberra Airport
State                         ACT                 Postcode             2609
Telephone                     262797100           Facsimile            262797101
Website                       www.smsmt.com
Email                         JKennedy@smsmt.com
ABN                           17006515028

Company Background
SMS Management & Technology (SMS) [ASX:SMX] is Australia's largest publicly listed
consulting, technology services and enterprise solutions company. SMS has revenues in excess of
$247 million and around 30% of this revenue dervies from our services in the government sector.
SMS employs over 1,400 professionals through offices in Canberra, Melbourne, Sydney, Brisbane,
Mackay, Adelaide, Hong Kong and Vietnam.
Established in 1986, SMS helps its clients improve their business performance through the
implementation of strategy and the delivery of business and technology projects. Industry expertise
spans the government, defence, health, financial services, ICT, utilities, mining, gaming and
infrastructure sectors. In the Governement sector, we specialise in assisting agencies to implement
new initiatives and new policy.
SMS delivery is organised along practice lines – Business Process Improvement, Opertaional
Learning and Change; Program& Project Services, Application Development, Information and Data
Management, Systems Integration and Customer Realtionship Management. The practices all have
Prinicpal Consultants and are supported by delivery management which ensures delivery quality is
actively managed.
What makes us different?
SMS Management & Technology differentiaties by:
•       Providing services that focus on Strategy Implementation and Project Delivery
•       Providing targeted, end-to-end management and technology services
•       Offering ‗Delivery Excellence‘ and services designed to improve business performance
•       Being a clear alternative to multinational firms
•       Continuing to leverage our resources, intellectual capital, infrastruture and financial
strengths as compared to smaller firms
•       Maintaining vendor independence, while supporting a client‘s technology preferences
•       Working collaboratively with our clients to deliver outcomes and practical results
•      Employing experienced and multi-disciplined professionals working within a culture which
focuses on client success
•       Specialising in Policy Implementaton Partnering
                                                      Project and Portfolio Management category,
                                                                      Version 33, September 2011
Company Accreditation (Optional)
SMS's Quality Management System is certified to AS/NZS ISO 9001:2000 standards. SMS is one
of only 15 companies in Australia accredited as a registered Project Management Organisation by
the AIPM.. All SMS consultants have access to leading research institutions including Gartner and
Harvard Business Review:
In addition, the majority of SMS consultants hold formal qualifications in industry-shared
methodologies, tools & techniques including Registered Project Manager /Master Project Director
(Australian Institute of Project Management);/ PRINCE2/ P3M3/ MSP; Project Management
Professional certification through the Project Management Institute; Information and
Communication Technology management and service delivery (Information Technology
Infrastructure Library certified).

Project and Portfolio Management
SMS maintains a strong organisational capability in successful project and portfolio management
through its well established Programme and Portfolio Services Practice. SMS delivers an
accelerated implementation of these services by using proven methods based on existing
frameworks such as Managing Successful Programs (MSP) with SMS offering clients the largest
pool of MSP practitioners in Australia. Our organisational capability is backed up by a significant
investment in the development of intellectual property including aligned frameworks, detailed
processes, techniques and templates.
SMS draws on international best practice, using non-proprietary methodologies and frameworks
that are independent from toolset vendors and other partners, to provide tailored solutions to clients.
Utilising the principles of MSP, SMS will deliver a Program Office meeting your specific needs
based on a customised framework that is sustainable within your organisation.
SMS has successfully completed a number of project and portfolio management engagements
* Assisting the Department of Human Services establish a program management office for the
Access Card project.
* Establishing programme and portfolio management and governance for the Trade Facilitation
Program for Customs
* Assisting in the establishment of a program management capability with the Australian
Government Service Point
*NSW Department of Education and Training PMO Baseline Review
* Assisting in the establishment of a program management capability with the Department of
Climate Change.

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Organisation Name Strategem Management Consultants Pty Ltd
Trading Name                Strategem Management Consultants
Contact                     Mr Leigh Edwards
Address                     Level 6, 356 Collins Street
Suburb                      Melbourne
State                       Victoria            Postcode           3000
Telephone                   409862058           Facsimile          398886968
Website                     www.strategem.net.au
Email                       ledwards@strategem.net.au
ABN                         54964256036

Company Background
Headquartered in Melbourne and with staff across Melbourne and Canberra, Strategem
Management Consultants (Strategem) is an Australian management and technology consulting
services company providing hands-on service and advice to Australian businesses and Government.
Combining experience and comprehensive capabilities across a broad range of industries and
business functions, our consultants collaborate with clients to define, develop and implement
projects which improve performance and reduce costs.
Strategem offers a wide range of management consulting and program/project management services
with expertise across most aspects of management and technology consulting, business service
delivery and operations. Our consulting advice is pragmatic and focussed on implementation of
outcomes. We aim to form long-term, strategic partnerships with our clients offering continuous
improvement and ongoing value. We provide objective and fact-based advice and have no
affiliations with ICT product and service providers.

Company Accreditation (Optional)
Strategem partners and consultants have memberships to the following professional organizations:
- Project Management Institute
- Australian Institute of Management
- Australian Computer Society
- Society of Certified Practicing Accountants

Strategem consultants are conversant with the methodologies and typically have accreditations
associated with the following organisations:
- Office of Government Commerce (UK) – Project Management Method, PRINCE2
- Project Management Institute – The Standard for Program Management
- Project Management Institute – PMBoK Guide
- AS8015 – Corporate Governance of Information and Communication Technology
- OCG Information Technology Infrastructure Library – ITIL

                                                      Project and Portfolio Management category,
                                                                      Version 33, September 2011
- Information Systems Audit and Control Association – CobiT
- Kaplan and Norton Balanced Scorecard

Strategem is also an accredited member of the Victorian Whole of Goverment eServices Panel.
Consultants typically hold post-graduate qualifications in Business, Management or Information

Project and Portfolio Management
Strategem has skills and experience in the delivery of project and portfolio management services in
both commercial and large/complex Federal and State Government agencies with a particular
emphasis on the IT sector.
Strategem‘s consultants have undertaken assignments encompassing: Project Planning; Project
Monitoring; Cost Management; Issues Management; Risk Management; Dependency Management;
Scope Change Control; 3rd Party Administration; Deliverable Management; and Quality
Before any project is undertaken we meet with stakeholders to ensure business alignment,
commitment, technical viability, financial expectations and upfront risks are known, agreed and
documented. We assess the needs of each client, the specific project environment and the target
outcomes, and develop the plans, optimised project organisation and methodologies to deliver the
desired results. This may include the establishment of a Project Management Office (including
planning, mentoring, reporting, metrics support, milestone monitoring and quality control) and
Project Portfolio Management.
All senior consulting managers are conversant with PMBOK and Prince 2 concepts and principles,
and skilled at adapting and tailoring our approach to suit established client site practices and
Assignments: Victorian Department of Human Services – eBusiness Technical Environment
Project – Project was established to address the delivery of this strategic vision.
Detailed consultation and discussion was held with the various key stakeholders across DHS and
the whole of Victorian Government. The SDE was developed using the latest SPRING web-enabled
technology platform, and was delivered into production in February 2009 on schedule and on
budget. Methodologies and toolsets used:
PRINCE2; IBM Rational ClearQuest and ClearCase; Object Consulting Process Mentor Software
Development; SPRING development framework; and LINUS Security Group - Data Classification
Sensitivity Analysis framework.
Other recent assignments include: VicRoads, Department of Justice, Department of Premier and
Cabinet, RMIT University, and the Catholic archdiocese of Melbourne.

                                                       Project and Portfolio Management category,
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Organisation Name Stratica International Pty Ltd
Trading Name                 Stratica
Contact                      Mr John Rundell
Address                      Level 2, Professional Chambers, 120 Collins St,
Suburb                       Melbourne
State                        VIC                 Postcode             3000
Telephone                    396605700           Facsimile            396636609
Website                      www.stratica.com.au
Email                        admin@stratica.com.au
ABN                          73095136208

Company Background
Stratica was established in November 2001 and is a specialist consulting firm that is primarily
focused on the provision of independent quality strategic sourcing, risk, governance, and
information security advice.
The key services offered by Stratica include: IT Strategy, Information security, IT performance
management, outsourcing advice, risk assessments, project reviews, governance, contract
renegotiation advice, market price ; service level assessments, and business continuity.
Stratica has a scalable team of 15 + fulltime equivalent (FTE) senior staff who have worked
together for a number of years on major projects ($250,000+ engagements) and smaller projects,
and who have been required to handle multiple projects and of varying complexity.
Stratica undertakes major projects for leading Australian Public Companies (such as Orica, Blue
Scope Steel and Worley Parsons) and for various State Government departments (such as Victoria‘s
DTF/DPC, DOI, and Essential Services Commission)

Company Accreditation (Optional)
Stratica‘s business processes are ISO9001 accredited.

Project and Portfolio Management
Stratica believes that project and portfolio management (PPM) has become an essential part of
organisations governance frameworks for project selection and implementation analysis and
ongoing monitoring and reporting.
Stratica assists clients by developing a customised framework that optimises client portfolio, against
financial, strategic, and risk evaluation criteria. The framework aligns planning strategy, against the
resource, including money, hours, people, time, and equipment thus, enabling successful delivery of
Recent projects include:
Orica– Assisted Orica by developing a project management framework and procedures for
successful implementation of Global HRIS system. This included development of project plans,
setup of steering committee, project templates, technical quality checks, test strategy, and test
templates apart from providing project assurance and implementation services.

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WorleyParsons Global Service Desk Implementation – Stratica provided end-to-end project and
change management services for implementation of a Global Service Desk, based on Oracle
platform. This included assistance to WorleyParsons in developing project definition document
(PDD), project plan and communication plans. Stratica also communicated project status reports
and managed outcome expectations of multiple WorleyParsons internal business units.

                                                     Project and Portfolio Management category,
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Organisation Name Synergy Management Solutions
Trading Name
Contact                       Mr Philip Dartnell
Address                       Suite 128, 2 Endeavor House, Captain Cook Crescent
Suburb                        Manuka
State                         ACT                  Postcode          2603
Telephone                     261083665            Facsimile         299557690
Website                       www.synergymanagement.com.au
Email                         philip.dartnell@synergymanagement.com.au
ABN                           40092534793

Company Background
Synergy Management Solutions is a Sydney based consulting and professional services company.
Synergy has a national and international project history and delivery capability, predominantly
around the provision of ICT related services. Synergy has an underpinning ethos of facilitating
successful business process, systems or cultural change through the application of our Integrity
Management methodology and by using Applied Project Management techniques. These have been
developed by Synergy‘s Founder and Managing Director, Ms Susanne Moore, based on many years
of experience in managing large scale complex ICT projects, change programs and commercial
client-vendor relationships. Synergy was incorporated in 2000 and has been financially viable since
inception in 1997.
Synergy‘s experience has been gained over many years across multiple industry sectors:
 Sydney Water Corporation
 Australian Dept of Defence
 NSW Dept of Primary Industries
 TAFE QLD, Brisbane
 Qld Dept of Natural Resources
 Dept of Agriculture, Fisheries & Forestry (DAFF)
 Software Engineering Australia (SEA)-Qld
 Country Energy NSW
 Kasikorn (Thai Farmers Bank), Thailand
 American Express Sydney and Hong Kong
 Insurance Australia Group
 StayinFront, Sydney
                                                         Project and Portfolio Management category,
                                                                         Version 33, September 2011
 CITEC (Qld government)
 BEA, Thailand
 Unisys Australia
 Mincom, Brisbane
 Bay Technology, Brisbane
 Alcatel, Sydney
 University of Newcastle
 Macquarie University

Company Accreditation (Optional)
Synergy‘s QMS aligns to ISO9001:2000 and is used as the basis for managing Synergy‘s policies,
internal processes, client engagement processes and delivery of consulting services. All Synergy
people are empowered to identify and promote innovation and process improvement opportunities.
Synergy‘s MD (Susanne Moore) was a sitting member of the sub-committee that authored AS-
8015-2005: Corporate Governance of ICTand currently sits on AS sub-committee for IT-030-04
ICT Governance of ICT Contracts. Ms Moore was also the founding member of the Queensland
branch of PMI, has presented papers at AIPM symposiums and was involved in discussions
regarding the introduction of ITIL into Australia.
 Synergy has not specifically sought accreditation to various industry methodologies such as
PRINCE2, CMMI, P3M3, ITIL etc as we believe that these frameworks only define the start point
for establishing the relevant core competencies within an organisation and do not address many of
the people skills so essential to enabling organisational capability. Notwithstanding, our people are
very experienced and our own methodology (Integrity Management) is substantial. We not only
know the mainstream methodologies and frameworks such as PRINCE2 and PMBOK in substantial
detail, we have higher level business and people skills that ensure these methodologies actually
facilitate successful execution.

Project and Portfolio Management
Synergy has undertaken numerous assignments to build or improve the governance processes based
around project and portfolio management. The services Synergy can provide include:
- Assessment of existing PMO performance and value;
- Advice on objectives, structure, and implementation approach for establishing a PMO;
- Tools and processes required;
- Integrity Management™ Methodology for PMO teams;
- Resource planning models for portfolios, roles, skills, experience, IP;
- Resource sourcing strategies;
- Portfolio tools comparison;
- Portfolio decision framework - strategic alignment to goals and values;
- Portfolio management processes – triage, dimensioning for corporate alignment, financial and
resource estimations for projects, project selection and capital allocation processes;
- Manage the implementation or rebirth of PMO culture and process;

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- Implement PMO tools;
- Implement resource planning processes, metrics, dashboards and reporting;
- Manage or participate in the implementation of tools, framework and processes;
Synergy consultants have taken hands on roles in selecting and implementing industry standard
PPM tools such as Clarity, Primavera, MS Project-Server and Pro-Sight.
Relevant Examples:
At Country Energy, Synergy compiled the entire IT project portfolio of over 200 projects, mentored
project managers, provided triage and dimensioning of all projects for alignment with short/medium
term organisational goals, established financial estimation, tracking and reporting processes,
resource estimation and allocation processes and overall portfolio dashboard and reporting
standards and processes.
At the University of Newcastle, Synergy developed and implemented Policies &
Procedures to support the creation of a PMO and corporate Program of Works.

                                                      Project and Portfolio Management category,
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Organisation Name SYPAQ Systems Pty Ltd
Trading Name                SYPAQ
Contact                     Mr David Vicino
Address                     Level 5, 441 St Kilda Road
Suburb                      Melbourne
State                       VIC                 Postcode            3000
Telephone                   0407 150 397        Facsimile           03 9867 8900
Website                     www.sypaq.com.au
Email                       dvicino@sypaq.com.au
ABN                         90058352122

Company Background
Since 1992, SYPAQ (ABN 90058352122) has been providing advanced consulting and training
services in proposal support, strategic planning, project management, business analysis, systems
engineering, systems development & test, systems support strategies, reliability
engineering and quality assurance with a focus on effective value-added solutions across a broad
range of service applications and technologies in the Defence Aerospace, Information Technology,
and Telecommunications industries.
SYPAQ has been successfully operating for over 13 years using proven and scalable processes and
methodologies and has an established track record in managing the delivery of complex business-
driven projects on time, within budget and above expectations.
SYPAQ is vendor and supplier independent and works to ensure the most cost effective and
efficient solutions without conflict of interest.
SYPAQ is currently a member of the following supplier standing offer panels:
•       DMO Support Services (DMOSS) Standing Offer Panel as a Major Service Provider (MSP);
•       RPDE;
•       Victorian Whole of Government E-Services Panel;
•       Victoria Police Project Management Support Services;
•       West Australian Whole of Government SPIRIT IT Services Panel;
•       Customs - Provision Of Consultancy And Business Services Standing Offer Panel; and
•       CrimTrac ICT Contract Personnel Services Provider Panel.

Company Accreditation (Optional)
SYPAQ has negotiated and executed formal strategic agreements with Institute of Engineers
Australia (IEA) and Australian Institute of Project Management (AIPM). This is part of the SYPAQ
Professionalisation strategy which will reinvigorate and align our workforce development to that of
our major client (Defence).
This will result in improved organisational effectiveness via formal Professional Development
Programs (PDPs) with IEA and AIPM, leading to CPENG and RegPM accreditations respectively.

                                                      Project and Portfolio Management category,
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SYPAQ has a Quality Management System certified by Lloyd‘s Register as compliant under
SYPAQ is also proud to be an active national corporate member of the following industry
•      Australian Information Industry Association (AIIA);
•      Australian Industry and Defence Network (AIDN);
•      Canberra Business Council;
•      Australian Institute of Project Management (AIPM – Strategic Partner);
•      Defence Recognised Supplier Scheme;
•      Engineers Australia; and
•      Systems Engineering Society of Australia (SESA).

Project and Portfolio Management
SYPAQ‘s Project Management Services methods and processes were developed and documented
using the expertise and experience of SYPAQ‘s expert consultants in Project Management, many of
whom have post-graduate qualifications in Project Management and are certified by AIPM and/or
are Certified PRINCE2/MSP Practitioners. These consultants have vast knowledge and experience
and currently provide Project Management consulting, training and mentoring services to SYPAQ‘s
many clients, including Defence. We have experience in the use of Microsoft Project, Primavera,
Open Plan Professional and a number of other scheduling tools. We are experts in the design,
implementation and operation of Earned Value Performance Management Systems.
SYPAQ was engaged by CIOG to manage the progress and quality of the Simplified Logon and
name Alignment Projects which are components of the Common Services - Identity Management
and Messaging Program. This also required management of the day-to-day engagement with
stakeholders. The project reviewed procedures and policies in order to maintain unique and aligned
identity stores. In addition the project audited identified Defence business systems and initiated
project mandates to align business systems with the authoritative naming policies.
The Victorian State Government Department of Education and Early Childhood Development
engaged SYPAQ to provide project management consulting services to support the Research and
Innovation Division for a 12-month period. The role encompassed several facets of implementing
leading edge technology into the education environment with particular effort placed on the
establishment of a Program Management Office. The role involved extensive liaison with
Department stakeholders and management of several initiatives concurrently.

                                                      Project and Portfolio Management category,
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Organisation Name Tanner James Management Consultants Pty Ltd
Trading Name
Contact                     Mr Daniel Oyston
Address                     Level 4, Law Society Building, 11 London Circuit
Suburb                      Canberra City
State                       ACT                 Postcode            2601
Telephone                   1800774623          Facsimile           261620462
Website                     www.tannerjames.com.au
Email                       daniel.oyston@tannerjames.com.au
ABN                         91063977284

Company Background
Tanner James is a national company with a head office based in Canberra. Since 1994 we have
provided programme and project management training and consulting services to a wide diversity
of public and private sector clients. We specialise in non-proprietary programme and project
management methods in use by the project management community, including MSP, PMBOK and
PRINCE2. In fact, Tanner James introduced both the MSP and PRINCE2 methods to the Australian
market. Over the last 12 months, Tanner James has delivered over 800 Face-to-Face training
courses with a value in excess of $2m. These figures include in-house courses to over 60 different
public and private sector organisations, with the remainder being delegates at our regular public
training sessions. In Canberra, we understand the needs of Federal Government Departments and
the challenges they face bringing Government initiatives and parliamentary legislation to fruition.
Our Federal Government client list includes; Department of the Treasury, Attorney-General‘s
Department, ComSuper, CrimTrac, Australian Customs Service, Department of Defence,
Department of Education Science and Training, Department of Foreign Affairs and Trade,
Department of Family and Community Services, Australian Taxation Office, Murray Darling Basin
Commission, Department of the Environment and Water Resources, and Child Support Agency

Company Accreditation (Optional)
Tanner James is a training organisation and management consultancy. We are accredited as an MSP
Accredited Consulting Organisation (Office of Government Commerce - APMG/MSP/ATO,
Registration Number MSP/ATO/038) and a PRINCE2 Accredited Training Organisation &
Accredited Consulting Organisation (Office of Government Commerce - APMG/P2/ATO,
Registration Number P2/ATO/001) Tanner James is a Registered Training Provider (RTO -
Registration Number 88098) through the Australian Quality Training Framework. We have a full
understanding of the processes involved in conducting training and assessment leading to the issue
of nationally and internationally recognised qualifications. Tanner James‘ evaluation strategy for
existing education and training services are based on the competency-based framework of the
Australian Quality Training Framework. All Tanner James training providers are Certificate IV
Assessor and Workplace Trainer qualified (BSZ40198/TAA40104). Tanner James is an Australian
Government Endorsed Supplier (Tanner James Certificate Number 1521, Issued on 25 May 2000 by
the department of Finance and Administration, Last renewed 27 September 2004) As an
international ATO and ACO Tanner James have additional requirements placed upon relating to a
Quality Management System which exceeds AQTF standards. Tanner James has a QMS designed

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                                                                      Version 33, September 2011
by the Managing Director (John Howarth - who is an expert in ISO9000-based Quality
Management) which complies with ISO9001.

Project and Portfolio Management
Tanner James has provided project, programme and portfolio management consulting and training
services since 1994 to public and private sector clients. We specialise in non-proprietary
programme and project management methods used by the project management community,
including MSP, PMBOK, PRINCE2, Agile DSDM Atern, the Standard for Programme
Management (PMI, 2006) and the Standard for Portfolio Management (PMI, 2006). We hold
PRINCE2 Accredited Consulting Organisation (ACO) certificate number P2/ACO/01 to deliver the
Office of Government Commerce‘s PRINCE2 consulting services. We also integrate OGC‘s Agile
Dynamic Systems Development Method Atern method of software development with PRINCE2 to
combine a method for project management with a method for agile project delivery. Our clients
have implemented PRINCE2 and PMBOK frameworks and methods, blended methods and flexible
multi-tiered methods. Consultancy services have been delivered on several hundred programmes
and projects worth in excess of 30 billion dollars. Our consulting is supported by a full-service
learning and development capability. Our consultants are expert in portfolio, programme and
project management and well positioned to provide agencies with independent assessment and
advice. Whatever the assignment, we will provide an honest assessment together with pragmatic
advice on how best to move forward, clearly documented within a well structured report. A recent
client includes Defence CIOG, and Tanner James is currently assisting with the training and
implementation of the ATO Tier 2 project management method which Tanner James developed.

                                                     Project and Portfolio Management category,
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Organisation Name Tarcus Pty Ltd
Trading Name
Contact                         Mr Tarquin Ralph
Address                         4 Solander Place
Suburb                          Yarralumla
State                           ACT                Postcode          2600
Telephone                       414671583          Facsimile         262605214
Email                           tralph@netspeed.com.au
ABN                             19079612721

Company Background
Tarcus Pty Ltd is a Canberra based consulting firm founded on the belief that small to medium
engagements can be much more stimulating and fun than large engagements but still require the
same disciplines and techniques to be successful. Consequently it engages only staff and associates
who have many years of experience in large consulting but who now want to bring their skills to
bear on smaller projects. This provides exceptional capability and value and greater certainty
around outcomes.
Tarcus provides:
- Program and project management
- Change management
- Strategy development and program planning
- Business analysis, modelling and business case development
- Management consultancy and business improvement services
- Quality assurance and program review
- Mid-sized systems design and delivery
- Risk and issue management
- Service design and delivery
- Performance management and monitoring
- Governance

Company Accreditation (Optional)

Project and Portfolio Management
Tarcus and its Associates have extensive Project Management experience and were trained by the
large consulting organisations. It‘s Managing Principal has taught Project Management and
Program Management in the USA, Australia and Malaysia.
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He has run large engagements or parts of large engagements for Centrelink (Centrelink Online and
parts of AWT and Refresh), Defence (CAMM2), DIMIA (ARMS and TISIS), Work and Income
New Zealand (eBusiness), the Health Insurance Commission (eBusiness Transition) and the
Australian Taxation Office (TR2 and the Change Program).
As the lead on the $27m Centrelink Online Project, the Managing Principal established and led the
Program Office. In this capacity he, negotiated the contracts, established the time reporting regime,
defined project scope, identified and managed issues and risks, inaugurated a quality review
program, designed and delivered regular status reports (Centrelink still uses this format today),
managed all the financials and ensured all deliverables were delivered on time, to quality and on-
More recently Tarcus has played a key role in the Refresh Program Office, as an adviser to the
CSA‘s Change Program‘s Program Office and with Centrelink‘s CITS Program Office, where it is
involved in reviewing and reshaping nearly $35m of programs.

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Organisation Name Terra Firma Pty Ltd
Trading Name
Contact                      Mr Mike Hobson
Address                      Suite 3, 86 Giles Street
Suburb                       Kingston
State                        ACT                 Postcode            2604
Telephone                    02 6295 3944        Facsimile           03 6239 4974
Website                      www.terrafirma.com.au
Email                        mhobson@terrafirma.com.au
ABN                          56072536700

Company Background
Terra Firma provides focused and specialist services, delivering certainty to projects or business
transformation by analysing, documenting and managing all facets of the initiative utilising industry
leading practices and approaches. Our key portfolios are: Business Transformation, Business
Analysis, Project Management; and Learning Development. Terra Firma is headquartered in
Melbourne and has over 160 personnel employed across Melbourne, Canberra, Adelaide and
We provide our services across multiple industries. During our 12 years of operation Terra Firma
has successfully completed in excess of 240 Government engagements, and last year was nominated
as a finalist in the Telstra Vendor Awards.
Our focus is on delivering key business outcomes by using proven techniques and qualified
specialists who are accredited, industry-experienced, and independent. Our approach to providing
professional services is based on routine and detailed review by senior managers responsible for
service delivery.
Specific to the AGIMO, Terra Firma has specialist expertise in business and systems project
implementations, organisational change, business systems development and ICT infrastructure
deployment. Terra Firma‘s Project Management methodologies are closely aligned with PMBOK
and PRINCE2, as well as components from other best practice methodologies, which have been
developed and refined successfully over many years in the Australian marketplace.

Company Accreditation (Optional)
Terra Firma is an Endorsed Australian Government Supplier and is a member of various
Government panels.
Many of our consultants carry certification to project management methodologies and standards
such as PRINCE2, and the Australian Institute of Project Management‘s (AIPM) RegPM
qualifications. Our education and training strategies include encouragement for postgraduate
studies in Project Management and accreditation to the Australian Qualifications Framework (AQF)
Level 5 Project Management competency level (equivalent to AIPM‘s RegPM program).
We contribute to standards development, examples including: the Earned Value Management
Australian standard (AS4817), development of the Corporate Governance of Information and
Communication Technology standard (AS8015 - in which we have been contributors and
reviewers), and leading the development of the Earned Value competency standards for the
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                                                                      Version 33, September 2011
AustPMA. Our Business Continuity Plans adopt a rapid engagement approach that is aligned to the
BCM process as endorsed by Australian Standard (HB221).
Terra Firma has a Quality Management System based on the requirements of the ISO 9001
standard. Integral to our quality strategy, we have the flexibility to work with existing
methodologies, such as ISO standards, Six Sigma, CMMI, etc., as well as bringing proven methods
and best practices to bear where appropriate for our client.

Project and Portfolio Management
Terra Firma has a proven track record in the development of PMOs at a strategic level, as well as
operational services designed to deliver quality project management methodologies, practices,
reporting and decision support systems, in order to support effective program and project delivery.
Our structured services deliver successful portfolio, program and project outcomes driven by an in-
depth and specialist understanding of project methodologies such as Prince2, PMBoK, MSP as well
as many client processes such as TDP (Telstra) , PiTN (nab), PMMv2 (Defence) and others.
Terra Firma are supporting Reece to design and implement a PMO capability to facilitate
achievement of Reece‘s strategy for growth and business development through the implementation
of best practice in projects and programs. The PMO will be geared towards the provision of key
management reports to the executive team, and also equipped with a suite of techniques, tools and
templates for general project support across the business.
Terra Firma was engaged by TAC to review their existing PMO capability and assist in developing
and strengthening capability at the program and portfolio levels. This enabled the TAC to ensure
ongoing alignment of all IT projects with the IT business needs and to successfully manage the
portfolio of projects through all phases of the project lifecycle. We developed new strategic
directives, consolidated divisional reports, implemented an overall governance meeting and
developed tools and templates to shape commonality of project processes and procedures.

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Organisation Name The Birchman Group Asia Pacific Pty Ltd
Trading Name
Contact                       Mr Peter Mahoney
Address                       Level 8, 256, St Georges Terrace,
Suburb                        Perth
State                         WA                    Postcode           6000
Telephone                     289232533             Facsimile          289232525
Website                       www.birchmangroup.com
Email                         peter.mahoney@birchmangroup.com
ABN                           15116571361

Company Background
The Birchman Group is an independent, international management consulting company that
combines international experience and capability with local knowledge, relationships, and focus.
We deliver value to our clients through organisation, process, and technology change and have
developed a culture that revolves around: knowledge, integrity, partnership, pragmatism, and focus.
Birchman has been instrumental in delivering consulting services to an impressive global client
Birchman operates in 4 continents – and in Australia has more than 150 consultants based in offices
in Perth and Sydney. We deliver consulting engagements to key clients in the Public Sector
including: Western Australia Police, NSW Police, WorkCover Western Australia, NSW Attorney
General‘s Department, WA Department of Health, and University of New South Wales.
We are a flexible, agile organisation that takes pride in our ability to solve our client‘s problems.
Birchman is renowned as an independent provider of Value Management services that:
Delivers greater alignment of investments with business objectives,
Determines and communicates the overall value of investments,
Increases the value realised from new initiatives,
Effectively implements major transformation programmes,
Quantifies, justifies and optimises spending, and
Reduces costs and optimises expenditure.

Company Accreditation (Optional)

Project and Portfolio Management
Birchman‘s approach to the establishment and maintenance of a PMO begins with the review and
selection of the most appropriate PMO model. We give consideration to the culture of the
organisation, the case for change, the level of project management competence, the level of change
support, the organisation‘s track record of project and benefit delivery, and the amount of
transformational change being undertaken by the organisation.
Key to Birchman‘s approach is to have ongoing knowledge transfer, so that the client is able to take
ownership of the PMO. Birchman develops PMOs to achieve 5 key over-arching objectives:
                                                          Project and Portfolio Management category,
                                                                          Version 33, September 2011
Strategic Alignment – to ensure projects are appropriately aligned to the organisation‘s strategic
Value Delivery – to ensure projects are appropriately focused on value creation and that value
delivery is actively tracked and managed;
Resource Management – to actively plan and manage project resources for optimal utilisation;
Risk Management – to visibly and transparently manage project associated risk;
Performance Management – to visibly and transparently report on project and programme progress
Examples include:
- Synergy engaged Birchman for the establishment of a Portfolio Management Centre &
Portfolio Governance, as well as construction of Business Case Development with a Concept-to-
Benefit Process.
- Created a Roadmap for, and then implemented and managed the establishment and development
of the Enterprise PMO, at the University of New South

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Organisation Name The Boston Consulting Group Pty Ltd
Trading Name                  As above
Contact                       Mr Axel Hofmann
Address                       Level 52, 101 Collins Street
Suburb                        Melbourne
State                         VIC                 Postcode            3000
Telephone                     293235600           Facsimile           293235666
Website                       www.BCG.com
Email                         hofmann.axel@bcg.com
ABN                           70007347131

Company Background
The Boston Consulting Group (BCG) is widely regarded as the global leader in strategy consulting
and has offices in 66 cities around the world, including Sydney, Melbourne and Canberra.
Our global ICT Practice has 750 consultants and brings together business insight and ICT to
achieve extraordinary impact. In the past five years, BCG has undertaken over 1,300 ICT projects
for some of the world‘s largest organisations, working with CIOs and CEOs to shape their strategic
agenda. Our ICT Practice has five focus areas: Strategy, Transformation, Sourcing, Organisation
and Performance, each one with various sub-topics. We remain strictly independent of product and
service providers to ensure we provide objective and unbiased advice.
We have worked with many Australian public sector agencies, including the ATO, AusTrade,
Centrelink, Defence, DEEWR, Finance/AGIMO, Health and Aging, DIAC, Medicare, and Railcorp.
Our highly effective stakeholder management skills and experience has resulted in a perfect track
record for delivering public sector projects in difficult stakeholder environments on-time, on-budget
and with high levels of client satisfaction.
We have received three BRW-St George Annual Client‘s Choice Awards – ‗Best Large Consulting
Firm‘ (2006 and 2008) and ‗Most Innovative Consulting Firm‘ (2007) – based on a survey of over
10,000 senior executives.

Company Accreditation (Optional)
BCG does not engage in external accreditation and certification

Project and Portfolio Management
Optimising project and portfolio management approaches is embedded in both the ‗Strategy‘ and
‗Transformation‘ focus areas of BCG‘s global ICT Practice. BCG assists government agencies to
maximise the benefits associated with their ICT investments in two ways:
1. Managing project portfolios to ensure scarce resources are invested in projects with the best value
/ risk profile; and
2. Improving project implementation capabilities.
This involves rigorous assessment of existing / planned projects in terms of value and risks to
prioritise scarce resources (i.e. SMEs, capital, etc.). We also support clients to implement periodic

                                                        Project and Portfolio Management category,
                                                                        Version 33, September 2011
review processes that capture changed risk and value profiles and identify opportunities to
discontinue projects that are failing to deliver expected outcomes.
We also assess and ‗recover‘ projects at risk of failure. This involves both quantitative and
qualitative assessments (e.g. financial attractiveness, risk assessments, early success indicators
based on our proprietary DICE methodology, stakeholder surveys).
We also provide a complete scorecard assessment of the project portfolio at different stages of the
project life cycle.
Recent project examples include:
1) Developed a three-step project portfolio management process and reviewed the entire project
portfolio for a major Australian federal agency, resulting in a significant restructure of the project
portfolio and discontinuation of high profile projects.
2) Designed and established the enterprise program management office for a major Australian
financial services institution. This included defining a single prioritisation framework and standard
project templates, creating a central group and defining the necessary processes to optimise ICT
investments across the organisation.

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Organisation Name The Frame Group Pty Limited
Trading Name
Contact                     Mr Robert Jackson
Address                     Unit 9, 25 Buckland Street, PO Box 224
Suburb                      Mitchell
State                       ACT                 Postcode           2911
Telephone                   261226897           Facsimile          261226868
Website                     www.framegroup.com.au
Email                       robert.jackson@framegroup.com.au
ABN                         48095369403

Company Background
Frame is an Australian company with ISO 9001:2000 quality endorsement that provides technology
services to a wide range of clients including Federal and State Government Departments and major
commercial organisations. We act as a trusted adviser to our customers, using a proven lifecycle
approach that is customised to solving their business issues with technology solutions. Our core
capabilities are business process consulting, unified communications, information solutions and
data centres.
Frame‘s business consulting team can assist your organisation in achieving its short, medium and
long-term goals. Areas of specialisation include: strategic planning; implementation planning;
governance, risk and compliance (GRC); collaborative communications; business process
management (performance improvement and alignment); and sourcing and supplier management.
Frame has a demonstrable record of working closely with our clients. We work on building long-
term relationships with our clients and work hard on understanding their current and on-going
business and technical requirements. Through this understanding we are able to offer them cost-
effective, innovative solutions. We provide our clients with ongoing competitive analysis, pro-
active initiatives, on-going education and knowledge sharing.

Company Accreditation (Optional)
Frames memberships, endorsements, partnerships and certifications include the following:
Corporate Partner, Australian Institute of Management NSW & ACT Limited
Member Queensland BICSI
Member National Committee of BICSI Australia and New Zealand
Member Australian Institute of Project Management (AIPM)
Member Information Systems Audit and Control Association (ISACA)
ISACA representative at Standards Australia on the Standards Committee IT-030-01, AS8018, IT
Corporate member Information Technology Service Management Forum (itSMF)
Member Institute Engineers (IE AUST), previously IREE
                                                      Project and Portfolio Management category,
                                                                      Version 33, September 2011
ISO 9001:2000 Quality Endorsed Company, QEC 20120
Registered Training Organisation, 2004/08464
Partnerships and certifications:
Cisco Partner
Microsoft Gold Certified Partner
FAST X10 Partner
Network Appliance professional services partner
Novel Authorized Partner
IPFX Certified Partner
Computer Associates partner
3Com Gold Partner
Cyclades Certified Partner
Siemon Certified Designer
Authorised Trend Micro Associate Partner
A number of Frame consultants hold Federal and NSW Government Gateway accreditation.

Project and Portfolio Management
Project and portfolio management is a core strength of The Frame Group.
Frame designed, documented and implemented the Programme Management Plan for
Commonwealth Bank (CBA) Network Perimeter Services projects which are managed by Frame.
This covered: the overall governance structure between CBA and Frame for NPSS projects; the
overall programme structure; the process for managing the projects that will form the programme
and the control and reporting mechanisms for the programme and its projects.
Sydney Water Corporation‘s (SWC) data and voice network had reached end of life and required
replacement. The current contact centre was a managed service which the organisation wanted to
bring in house. Additionally SWC was moving its corporate headquarters from Sydney City to
Parramatta. Frame was selected to provide Program Management for the tendering process and
management of the IT relocation. Frame established and operated the program management office
(PMO) that: defined and implemented reporting structures and tools, identified key resources and
skill sets needed to staff the PMO, developed and managed the program budget, determined
program tools, managed risks, defined and planned program stages, managed the project plan and
schedule, and provided reports to SWC management.

                                                     Project and Portfolio Management category,
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Organisation Name The Hackett Group
Trading Name
Contact                      Mr Keith Robbins
Address                      Level 34, 50 Bridge Street
Suburb                       Sydney
State                        NSW                 Postcode             2000
Telephone                    282160970           Facsimile            282160702
Website                      www.thehackettgroup.com
Email                        krobbins@thehackettgroup.com
ABN                          45132863079

Company Background
The Hackett Group, a global strategic advisory firm, is a leader in best practice advisory,
benchmarking, and transformation consulting services, including shared services, offshoring and
outsourcing advice. Utilising best practices and implementation insights from more than 4,000
benchmarking engagements, executives use Hackett's empirically based approach to quickly define
and prioritise initiatives to enable world-class performance.
Hackett has worked with 2,700 major corporations and government agencies, including 97% of the
Dow Jones Industrials, 73% of the Fortune 100, 73% of the DAX 30 and 50% of the FTSE 100.
The Hackett Group has global offices in the United States, Europe, India and Australia and is
publicly traded on the NASDAQ as HCKT.

Company Accreditation (Optional)

Project and Portfolio Management
Through benchmark and best practice research, Hackett has found a high correlation between the
ability of projects in an organisation's pipeline to successfully deliver the expected results and the
oversight of a Program Management Office (PMO) for those projects. A PMO that spans across the
enterprise (an EPMO) is able to capitalise on the efforts of the business and functions to deliver
projects on time, on budget and to specification to realise the intended benefits. By aligning the
strategic direction through a streamlined project portfolio using balanced prioritisation criteria, a
company can achieve greater success by having a common approach to project delivery, reporting
and benefit tracking.
Hackett has developed a phased approach in assisting organisations with establishing or maturing a
Program Management Office to an enterprise capability level. Specific tools for aligning delivery
approach, benefits realisation, project tracking and project reporting are tailored and implemented
according to the organisation's maturity, change-readiness and need. Hackett's top-performer
processes and a program framework are established to allow efficient synchronization of data and
visibility into project progress, enabling speed and accuracy of executive-level decisions.
With the experience of implementing EPMOs and PMOs across the world, with varying sizes,
scopes and maturity levels, Hackett is able to deploy solutions rapidly and effectively to enable a
company to realise immediate returns and govern its projects successfully.

                                                        Project and Portfolio Management category,
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The Hackett Group has designed and implemented an EPMO for Dupont and a PMO for Rohm and

                                                 Project and Portfolio Management category,
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Organisation Name The Nous Group Pty Limited
Trading Name                  The Nous Group
Contact                       Ms Alison Hawkins
Address                       Level 9, 347 Bourke Street
Suburb                        Melbourne
State                         Victoria            Postcode             3000
Telephone                     386026212           Facsimile            396705750
Website                       www.nousgroup.com.au
Email                         alison.hawkins@nousgroup.com.au
ABN                           66086210344

Company Background
The Nous Group (Nous) is a consulting company specialising in assisting complex businesses to
maximise their performance. We exist to achieve positive influence, which means working with
clients whose products and services we believe will improve our society‘s well being and working
on projects critical to our clients‘ success. We care about and deliver outstanding results for our
clients. We typically work on issues we believe promise character, challenge and multiple layers of
benefit for the client. We have expertise in strategy, organisational and information driven change,
information management and leadership and management development. Nous brings depth of
relevant expertise, a rigorous strategic thinking ability and insightful frameworks to its projects with
clients in both the private and public sector. Our clients include major state and federal government
departments and top ASX listed organisations across several industry sectors including health,
human services, financial services, environment, utilities, science and technology. Nous was
established in 1999 because its founders wanted to apply their management consulting and
leadership development capability to issues that mattered with clients who shared commonality with
Nous‘ values.

Company Accreditation (Optional)
Nous is an Australian Government Endorsed Supplier. In our governance work, we use the key
standards AS/NZS 4360 (a minimum requirement of Victorian Government Risk Management
Framework) and the AS 8000 series of standards to identify key governance activities. We have in-
depth understanding of AS4360, CoBIT and Victorian/Australian government standard approaches
(such as VAGO guidelines for IMT projects, Victorian Dept of Treasury & Finance‘s Investment
Management standards and the ‗Gateway‘ Review processes of both the Victorian DT&F and the
federal DF&R) to identify, analyse, evaluate and treat risk to ensure projects effectively deliver the
identified benefits. Nous is expert in Prince2 and other project management methodologies and
applies ISO and Australian standards for security threat, risk assessment and strategic security
management. Nous consultants are skilled in project management toolsets for risk management and
we bring to our work the core competencies of deep expertise in organisational culture and
performance management along with organisational change management and the workings of
government, including e-Government and government service delivery models. This adds rich
insight into risk and success drivers in major government IMT projects. For our information
management and technology activities, Nous applies AS8015

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Project and Portfolio Management
Nous works with clients to develop strategies, processes and procedures for excellent project,
program and portfolio management, particularly focussing on risk management and benefit
realisation. Key objectives are improved coordination, standardisation, consistency and exploitation
of synergies amongst projects. This is achieved through analysis of strategic objectives, client and
stakeholder needs and current processes. An alignment test is conducted to identify gaps and areas
where improvement is required. An example of this type of project is when Nous worked with a
mid-sized Victorian government department to improve its project portfolio planning and increase
overall returns from ICT investment across the department. Nous reviewed current projects and
processes and then developed recommendations for improved project portfolio planning. To move
towards a more disciplined, structured approach, better support long term resource planning and
improve overall results for funds expended, Nous recommended a range of strategic improvements
in the management procedures for departmental ICT investments. In a second project example,
Nous ran a trial and reviewed an IT-related project prioritisation tool for another Victorian
Department. Nous assessed its portfolio management process for IT projects and their IT self-
assessment checklist for adequacy against departmental requirements. The process and tools were
found be valuable aids in visualisation and prioritisation of IT related projects. In addition to
providing relevant information to the CIO, Project Office and other project decision bodies, the
tools were also found to be useful prompts for project managers to focus on benefits and risks at
commencement of a new project.

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Organisation Name The Strategic Directions Group Pty Limited
Trading Name
Contact                      Mr David Robinson
Address                      Level 6, St George Centre, 60 Marcus Clarke Street
Suburb                       Canberra
State                        ACT                 Postcode            2601
Telephone                    1300786566          Facsimile           1300852343
Website                      www.strategicdirections.com.au
Email                        drobinson@strategicdirections.com.au
ABN                          58103746872

Company Background
Since the Company was established in December 2003 in Queensland, Strategic Directions has
gained a reputation for delivering high level strategic advice to Federal Agencies, State and Local
Government Departments and Commercial Organisations.
Strategic Directions is strictly vendor independent, which enables the Company to provide
objective, master planning and strategic advice, free from vendor influences. We normally work
directly at CEO / CIO / Director level, aligning our Clients‘ business objectives and strategy to
specific ICT requirements.
The Company maintains five Practices including:- ICT Strategy / Telecommunications and
Networking / Project Services / Data Centre Design and Planning / Telephony and Contact Centres.
Recent Federal Agency assignments include:- the preparation of an ICT Strategic Plan to support
the Agency‘s 2007 / 2010 Strategic Plan:- a Technical Architecture Review:- Disaster Recovery
Planning:- the preparation of an ICT Services Alignment Review (to align ICT Services with
Business Priorities):- prepare a Service Delivery Model:- prepare a Governance and Performance
Measurement Plan:- a Data Centre relocation:- and the preparation of a Strategic Telephony and
Communications Review.
The Company has also recently been appointed to a Federal Agency Panel for the provision of ICT
Strategic Advisory services.
Strategic Directions has offices in Brisbane, Canberra and Melbourne.

Company Accreditation (Optional)
The Strategic Directions Group is working towards ISO 9001 Quality Accreditation and expects to
be in a position to undergo the QA audit during 2008.
The Company has built a reputation for delivering top quality assignments since it was established
in 2003. This can be confirmed by references that can be supplied at the appropriate time. All of the
Consultants have extensive ICT backgrounds and experience and have either managed their own
companies or been in national management positions. As a result we understand the business
challenges facing organizations who are trying to provide a business outcome, using the appropriate
ICT strategies and plans. Although the Company has strong technical skills we are very business
focused and we work with Clients to achieve the right business outcomes.

                                                        Project and Portfolio Management category,
                                                                        Version 33, September 2011
Project and Portfolio Management
At Strategic Directions we offer a complete program / project office service from initial review and
planning, to resourcing and implementation.
It‘s not uncommon for staff to feel threatened when a project office is being established, so our
consultants work closely with management and HR to ensure a smooth introduction. We have
adopted an approach that overcomes their concerns and clearly outlines the benefits of having an
effective interface between project staff and management.
Our consultants are accomplished professionals with many years of experience working in business
and the IT Industry. They work with clients to ascertain the most effective type of project office
structure to suit their business needs. The options include:-
Fully in-house and client resourced / Managed in-house with outsourced support from Strategic
Directions / Fully managed by Strategic Directions
Active program or portfolio management involves continually reviewing projects to ensure they
remain on track and that their value principle is intact.
Our project management model groups all activities into programs so that instances of duplication
and overlap are discovered, and that any risks or constraints are highly visible. This process then
allows resources to be efficiently planned across an entire program of works.
Our methodology maps the benefits of a particular project and assigns ownership to make sure the
outcome is successful.
Effective program planning also makes certain that significant investment in projects delivers
measurable returns. It identifies projects that are unlikely to have positive outcomes so they can be
abandoned at an early stage.
Organisations that have benefited from our experience in this area include:-        Queensland
Transport / Main Roads, Springfield Land Corporation

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Organisation Name The Trustee for Pitcher Partners Consulting Trust
Trading Name                 Pitcher Partners Consulting Pty Ltd
Contact                      Ms Christine Wigg
Address                      Level 19, 15 William Street
Suburb                       Melbourne
State                        Victoria            Postcode            3000
Telephone                    0386105552          Facsimile
Email                        christine.wigg@pitcher.com.au
ABN                          40584064318

Company Background
Pitcher Partners Consulting (PPC) is a full service business advisory firm which includes a strong
and experienced IT Consulting Division. With an indepth understanding of business and
technology, PPC is able to provide a diversity of advice and create tailored ICT solutions that
achieve tangible benefits. PPC has a national presence, with 42 partners and 520 professional staff
in Melbourne alone. The IT Consulting Division has a strong blend principal IT consultants, project
managers, business/system analysts and strong development team. PPC is independent of ICT
vendors and their resellers. This ensures our advice is independent and objective, and that
recommended solutions are in the best interest of our client alone. PPC has a suite of proven
methodologies and tools. Our client base is diverse including the following industries – Local &
State Govt, Education, Health, Transport, Financial Services, Superannuation, Manufacturing,
Primary Industries, Business/Professional Services, Property & Construction. PPC has earned client
respect and loyalty through continually exceeding client expectations, transparent communication
and integrity. PPC‘s IT Consulting Executive Director is Frank Zahra; our Managing Partner is Don
Rankin. Should our consultants fall short of expectations, both Frank and Don are openly available
as a point of escalation and discussion.

Company Accreditation (Optional)
CISA – Certified Information Systems Auditor; Australian Institute of Project Management (AIPM)
– Corporate & Individual accreditations; Microsoft - MCTS; MCP; Gold Certified Partner; Lotus
Notes – Certified Lotus Specialist; Accounting Professional & Ethical Standards Board – APES 110
(Code of Ethical Standards); APES 320 Quality Control; Subject to the following Regulatory
Inspections – ASIC, ICAA, APEC

Project and Portfolio Management
A core service is the establishment of PMOs and project methodologies/practices into client
environments. We have established these across a diverse range of industry sectors - manufacturing,
utilities, retail, not-for-profit; financial services. A PMO is a complex organisational entity, with
each environment requiring careful consideration of the following four elements- value,
organisational context; form and structure; roles and functions. Our approach in establishing an
adaptive environment for project and portfolio management/PMO is to clearly understand drivers,
ensure key stakeholders ownership; selection and implementation of practices and reporting tools
(reference to Gartner PMM Magic Quandrant) that assist decision-making; communicate successes;
and encompass an environment of continual improvement and training. Bendigo and Adelaide Bank
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                                                                            Version 33, September 2011
engaged PPC to establish and manage a PMO for a large program of work. With several major and
sub programs/projects within the program of work this engagement was a considerable size. As
project team members were predominantly from consulting firms there was an urgent need to
establish risk and quality protocols through adoption of a single project management methodology;
stringent project progress reporting; and project control (monitor and tracking of resources, budget,
timelines and deliverables). PMO was responsible for management and distribution of project
scheduling, resources, reporting, change management, issue and deliverable registers. Country Road
engaged PPC to establish project management methodology/practices predominantly for use within
the ICT Division but ultimately to be adopted organisation-wide. This project involved the
establishment of project management protocols, handbooks and supporting templates, including
training programs

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Organisation Name The Trustee for The Fig Team Unit Trust
Trading Name                 The Fig Team
Contact                      Mr Jeff Cole
Address                      406 Bay Street
Suburb                       Port Melbourne
State                        Victoria            Postcode             3207
Telephone                    396469168           Facsimile
Website                      www.thefigteam.com
Email                        jeff.cole@thefigteam.com
ABN                          89076307911

Company Background
The Fig Team is a SME business based in Melbourne that was established in 2006 by a team of
experts who are passionate about successful Portfolio/Program/Project/PMO delivery. Our mission
is to partner with clients to deliver successful projects.
We provide practical and hands-on Project and PMO support and solutions. We take care of the
project details so that our clients can focus on the key business and technical issues, thereby
reducing risk, minimising effort, and consistently delivering successful project solutions for our
clients and partners.
Our strengths are our effective communication, planning and stakeholder management skills. In
addition, we provide operational risk management, project training and project contract and vendor
Our experience is focused in four industry sectors including; Government, Finance,
Telecommunications and Retail. Key clients include Victoria Police, Alcatel, Telstra, Medibank,
ANZ and Fosters.
Our staff are PMBOK and PRINCE2 certified, are members of the Australian Institute of Project
Management (AIPM) and Project Management Institute (PMI) and apply Managing Successful
Programmes (MSP) methods.
Fig uses a best practice approach to each engagement using best fit methods and tools. We apply
industry standards as well as our own comprehensive methodologies and templates.

Company Accreditation (Optional)
Our staff are PMBOK and PRINCE2 certified, are members of the Australian Institute of Project
Management (AIPM) and Project Management Institute (PMI) and apply Managing Successful
Programmes (MSP) methods.
Fig uses a best practice approach to each engagement using best fit methods and tools. We apply
industry standards as well as our own comprehensive method and templates.

Project and Portfolio Management
Fig provide professional services across portfolio / program / project management and governance,
project support, and PMO / Enterprise Program Management (EPM) domains.

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Fig works with our clients to establish these capabilities, identify and work through improvements
to existing operations and conduct skills transfer or mentoring to transition from Project to Business
as Usual.
In the PMO and (EPM) domains Fig has a depth of knowledge and ability rarely seen.
We work across 10 key functional areas. PMO management, operational risk, reporting and
communication, resourcing, quality assurance, cost management, scope management, scheduling,
configuration control and testing.
One of our differentiators is our belief that for successful implementation of a new PMO, tools /
processes requires the management of change with your staff to get their commitment.
Fig has a proven track record of success. Working on the Telstra IP Transformation Fig developed
and managed a complex master schedule and established program reporting, risk / issue
management as supported by this client quote: ―They demonstrated impressive scheduling and risk
management across the program. They are low fuss and a pleasure to work with.‖ Gary Currie,
General Manager.
At Victoria Police we implemented the PMO and EPM through the rollout, configuration and
implementation of an MS Enterprise Project Management System.
Our staff established the PMO for a Fosters/ALH Group systems upgrade.
Fig consultants supported the implementation of the R&I modules for a Clarity EPM
implementation for Alcatel-Lucent.

                                                        Project and Portfolio Management category,
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Organisation Name The Trustee for Third Horizon Trust
Trading Name                  Third Horizon Consulting Partners
Contact                       Mr Steven Metzmacher
Address                       Level 9, 60 Marcus Clarke Street
                              GPO Box 793
Suburb                        Canberra
State                         ACT                 Postcode             2601
Telephone                     02 6223 1500        Facsimile            294602807
Website                       www.thirdhorizon.com.au
Email                         steven.metzmacher@thirdhorizon.com.au
ABN                           77149865113

Company Background
Third Horizon was established in 2004 by former Arthur Andersen partners to assist clients in the
design and implementation of strategy and business transformation. Our focus on ICT includes the
assessment, transformation and implementation of IT strategy, operating models, outsourcing
programs, project delivery models, project management methodologies, IT cost management,
system evaluation and selection, and program management of large scale ICT implementation
The focus of Third Horizon is on being a practical consulting organisation that focuses on
implementation to ensure results are delivered. We have grown rapidly since commencement with
over 40 experienced consultants in our Canberra, Sydney and Melbourne offices.
Third Horizon uses experience and independence to deliver results to clients. We are a privately
held, independent firm that does not have alliances with technology vendors. Therefore we do not
have any conflicts of interest in the advice we provide. We have structured quality assurance
procedures that ensure we do not enter into any relationships that create conflict for our clients.
We offer an integrated set of consulting services to a wide portfolio of clients in industries including
government, financial services, industrial and consumer products, media, transport, water and
power utilities and government business enterprises.

Company Accreditation (Optional)

Project and Portfolio Management
Third Horizon is a strong advocate of PMOs and where possible works with its clients to ensure that
the necessary support structures are in place for all change programs. Our PMO solution leverages
best of breed industry knowledge and experience to deliver a custom solution to meet our client‘s
unique requirements.
We have successfully managed large programs spanning multiple years with multi-million dollar
budgets. Specifically our work has focused on:
-       The establishment of Program Management Offices.
-       The development and delivery of tools required to effectively run a PMO.

                                                         Project and Portfolio Management category,
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-       The implementation of required governance frameworks, risk assessment tracking and
project monitoring tools.
Third Horizon consultants can assist organisations in the planning, implementation and
development of appropriate toolsets for the delivery and reporting of all projects under the
management of the PMO.
Specific examples of our work include:
1.      BNP Paribas – As part of an organisation-wide business transformation, covering the design
and implementation of process and technology, Third Horizon set up and ran the PMO function
over a period of 18 months. This engagement included redefinition of an entire operating model
with Third Horizon‘s role being specific to program management, requirements definition and
oversight of the technology implementer.
2.     CSR - Third Horizon were engaged to scope, design and manage a large PMO for a
comprehensive customer management transformation program which included over ten major
streams encompassing the evaluation, selection and implementation of a major new CRM system
and supporting technology infrastructure.

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Organisation Name ThinkPlace Unit Trust Pty Ltd
Trading Name                 ThinkPlace Trust
Contact                      Mr John Body
Address                      Level 1, Unit 3, Green Square, Jardine Street
Suburb                       Kingston
State                        ACT                 Postcode            2604
Telephone                    0262828852          Facsimile           0262828832
Website                      www.thinkplace.com.au
Email                        john.body@thinkplace.com.au
ABN                          34280130162

Company Background
ThinkPlace is a strategic design consultancy focussed on helping organisations articulate their
direction, designing services that deliver on that direction and bringing about the organisational
change to deliver those services. We have significant experience in designing architectures for
enterprise ICT systems that strongly link to agencies‘ strategic intent and business architecture (eg
Case Management and Customer Relationship Management), and in developing project
methodologies, investment and governance arrangements, and design approaches that directly tie
ICT to a business and strategic context. We work with complex organisations across the public
sector – government, not-for-profits, community, economic development, social development and
voluntary organisations. We also work with private sector organisations involved in delivering
public and community value. ThinkPlace has accumulated a wealth of experience and knowledge of
the public sector context. This means we can hit the ground running on complex projects to turn
ideas into reality fast. We have broad experience across multiple government agencies and public
sector organisations. We understand government service delivery, regulations, compliance and law
enforcement. ThinkPlace‘s unique design approach helps our clients view their challenges from a
different perspective and with an authentic focus on people, their experiences and opportunities for
innovation that creates public value.

Company Accreditation (Optional)

Project and Portfolio Management
ThinkPlace has a strong capability in establishing and operating project and program management
offices (PMOs) for significant government agencies that provide an enterprise-wide methodology,
creation/custodianship, independent project assurance, project mentoring and support, and
investment planning. We are particularly adept at achieving this where the PMO has an enterprise
design role integrated with its project/program management role. The following examples were
completed successfully, and both drew upon a wealth of experience in the ThinkPlace staff based in
PMO and project management frameworks, enterprise design, and practical implementation of
PMO arrangements. In 2007, ThinkPlace worked with Customs and Border Protection to assist in
the strategic design and methodology development of Customs and Border Protection‘s newly
established Design and Project Management Office (DPMO). We also facilitated portfolio-level
investment planning forums, in collaboration with the DPMO and CFO‘s office. For another
Commonwealth agency, in 2011, we set up and staffed their first enterprise PMO. This included
                                                        Project and Portfolio Management category,
                                                                         Version 33, September 2011
leading the creation of their enterprise program methodology and using this as a base, designing and
implementing their PMO service offering and support arrangements, building relationships with
projects and enabling areas, and coordinating their subsequent whole-of-agency investment
planning process.

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Organisation Name Tracey, Brunstrom and Hammond
Trading Name                 TBH Group
Contact                      Mr Robert Hammond
Address                      Level 12, 15 Blue Street
Suburb                       North Sydney
State                        NSW                Postcode            2060
Telephone                    (02) 9922 2511     Facsimile           (02) 9959 4338
Website                      www.tbh.com.au
Email                        hammondr@tbh.com.au
ABN                          73008444700

Company Background
The Tracey Brunstrom and Hammond (TBH) Group is an Australian based consultancy that
specialises in Project Management, Project Planning, Dispute Resolution, and Strategic Planning. It
leads the market in project time, cost and scope control systems and has over 40 years experience in
Australia and overseas.
TBH‘s clients include Government authorities and private contractors across construction, defence,
transport, ICT and finance industries. Whether managing our own projects, or supporting clients,
we are consistently involved in all stages of a project‘s cycle.
TBH has experience in providing specialist Project Management Services for some of Australia‘s
major projects. For example, the $1billion Star City Casino project, that was under intense public
scrutiny and commercial pressures was delivered 5 months ahead of schedule. This could only have
been achieved through developing a team that delivered the necessary expertise across a range of
TBH has high ethical and professional standards and is committed to providing solutions, that are
innovative, practical, objective and in the best interests of our clients.
We provide Project Management Support Services, that is Time Management and Planning, Risk
Management, Dispute Resolution, Project Co-ordination Support for Project Managers and Contract

Company Accreditation (Optional)
TBH Group‘s company accreditation include:
•       AS/NZS ISO 9001:2000 (Lloyd‘s Register)
•       Australian Institute of Project Management
•       Project Management Institute
•       UK Office of Government Computing ―Project in Controlled Environments (Prince2)
•       Property Council of Victoria
•       Association of Consulting Engineers
•       Australian Industry and Defence Network, Victoria (AIDN)
TBH Group are also members of the following Federal and State Government Panels:
                                                    Project and Portfolio Management category,
                                                                    Version 33, September 2011
•      Victorian Government
o      Major Projects
o      Vic Roads
o      Department of Transport
o      Department of Infrastructure

Project and Portfolio Management
TBH Group‘s Portfolio and Project Management services are governed and managed in line with
the currently defined standards. TBH has developed their own project delivery methodology
(PDM) over the last 40 years that is based on the best practise of both PMBOK and Prince2 and
TBH‘s own extensive experience. This project methodology allows TBH to support customers all
around Australia, as well as overseas in Singapore, Hong Kong and Dubai.
TBH‘s PDM is incorporated into our ISO 9001:2000 certified Business Management System, and
this methodology also incorporates other ISO and Australian and New Zealand standards,
•      Risk Management (AS/NZS 4360:2004)
•      Complaints Handling (AS 4269)
•      Quality of Service (AS/NZS 3906)
•      Corporate Governance of Information and Communications Technology (AS 8015)
•      Occupational Health and Safety Management Systems (AS/NZS 4801)
TBH has over 20 years service experience in the ICT industry within Australia and has provided
ICT Portfolio and Project Management services to some of Australia‘s largest projects including:
•      Alcatel Telstra Network Transformation (FFTN), currently program managers for
Australia‘s largest fibre optic rollout working for Alcatel and providing specialised project control.
•      NSW Police Mainframe Replacement, TBH Group replaced the NSW Police Mainframe,
including Data Centre facility upgrade, including HVAC and Power requirements and mainframe
replacement, program required zero (0) downtime and interruptio

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Organisation Name Transformed Pty Ltd
Trading Name
Contact                      Mr Michael Young
Address                      PO Box 7129
Suburb                       KALEEN
State                        ACT                 Postcode           2617
Telephone                    262596221           Facsimile          262596223
Website                      www.transformed.com,au
Email                        michael.young@transformed.com.au
ABN                          33120497501

Company Background
Transformed is an award-winning project management consultancy that works with individuals and
organisations to develop their project, programme and portfolio management capabilities.
Transformed delivers on complex projects for its clients and establishes key project management
processes that ensure good governance. Transformed provides the critical link between desire and
achievement of clients‘ business objectives.
Transformed is a wholly Australian-owned private company. With its head office in Canberra,
Transformed has a broad reach and strong profile. Working through strategic partners, Transformed
has delivered outstanding results in Melbourne, Sydney, Brisbane, Adelaide, Perth and into South-
East Asia.
Transformed is an Australian Government Endorsed Supplier.
To deliver outstanding projects and develop award-winning project management skills,
Transformed offers the following services:
-Outsourced project management,
-procurement and contract management,
-tender evaluation and analysis,
-risk management workshops,
-project team kick-offs and planning session facilitation,
-project planning and delivery
-programme and portfolio management.

Company Accreditation (Optional)
Transformed Pty Ltd holds the following accreditations:
- Registered Training Organisation (registration number 88152)
- Endorsed Assessor – Registered Project Manager Certification - Australian Institute of Project
- Endorsed Training Provider – Australian Institute of Project Management

                                                        Project and Portfolio Management category,
                                                                        Version 33, September 2011
- Endorsed Recruiter – Australian Institute of Project Management
- Endorsed Gateway Review Team Member – Australian Government Department of Finance and
- Endorsed Gateway Review Team Member – NSW Department of Commerce
- Endorsed Gateway Review Team Member – VIC Department of Treasury and Finance
- Endorsed Gateway Review Team Member – WA Department of Treasury and Finance

We are currently pursuing ISO9000 certification

Project and Portfolio Management
Transformed have managed large multinational and complex projects in the defence, transport,
banking and insurance, aviation, manufacturing, government (state and federal) and technology
sectors. Our consultants have performed a variety of project and portfolio management functions to
improve the delivery of project outcomes including project health checks, risk and governance
audits and Gateway Reviews (Endorsed Gateway Review Team Member). We have also
conducted, as a consequence of the foregoing, business case development, Stakeholder analysis,
engagement and management, project office establishment and implementation, organisational
change management, training, facilitation, internal marketing and communications, management of
procurement activities and tender evaluation, project manager and team recruitment and selection,
assessments for Registered Project Manager and Master Project Director certifications and project
coaching (teams and individuals) for DEW, DAFF, Crimtrac, AFP, Cu
Two recent projects include:
- DAFF ICT Relocation Program to establish new ICT facilities and relocate DAFF - this project
recognised with an Award for Excellence and selecte members received an Australia Day Award
- DEW ICT Refresh Program involved migration of the Departments ICT facilities from a Novell to
a Microsoft Platform - this project won the ACT and National AIPM Project of the Year in the ICT
Category in 2006 and the project team was recognised with an Australia Day Awar

                                                      Project and Portfolio Management category,
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Organisation Name UXC Limited
Trading Name                  UXC Limited
Contact                       Mr Joe Coombs
Address                       4a Whyalla Street
Suburb                        Fyshwick
State                         ACT                 Postcode             2609
Telephone                     02 6222 6500        Facsimile            02 6222 6501
Website                       www.uxc.com.au
Email                         joe.coombs@uxccanberra.com.au
ABN                           31060674580

Company Background
Opticon Australia is a boutique Information, Communications and Technology consultancy offering
professional services in:
- Strategic ICT & IM Consulting, Planning & Governance;
- ICT Project & Portfolio Management Services; and
- ICT Project Services.
In addition to ICT strategic advice, Opticon specialises in:
- Information Management (including strategy, policy, procedures, taxonomies, KM, archiving);
- Enterprise Content Management (document, records, web content, imaging, workflow, e-
permanence, email management);
- Electronic Service Delivery (covering all forms of e-Business & online services);
- Contact Centres (including telephony, call handling, customer management, transactional systems
and computer aided dispatching)
Choosing a consulting partner is a critical choice but one where many firms appear to have
appropriate capabilities. Opticon‘s proposition to our clients is that we bring a superior client
experience, based on:
- deep and broad experience in developing ICT strategic plans and frameworks for both public and
private sector clients;
- ability to bring experience based on current practice, emerging best practice and contemporary
academic research;
- excellent knowledge of the Federal Government sector;
- specialist consultants, deeply immersed in ICT strategy and associated activities; and
- proven, robust and efficient methodologies for delivering our strategic and project services to

Company Accreditation (Optional)
ISO9001:2000 certified Quality Management System

                                                         Project and Portfolio Management category,
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Project and Portfolio Management
Opticon has an established track record of successful performance of large-scale ICT projects
delivered for our corporate and government clients. Opticon understands the requirement to meet
and where possible exceed our clients‘ required service standards and key performance indicators
- Project Management
- Organisational capability
- Provision of skilled resources
- Governance
- Accurate recording and invoicing
Opticon‘s approach to the management of performance including meeting service standards and key
performance indicators is based on our proven service delivery processes and methodologies which
are used to ensure a high quality and consistent approach to project activities across all stages of a
project lifecycle.
Our service project and portfolio management process includes the following elements:
Assignment Set Up
- preparatory activities/research
- assignment kick-off
- complete and sign-off assignment brief (scope, governance, methodology, project management,
risk management etc)
Service Delivery Support
- change control
- quality assurance & control
- status reporting
- risk and issue management
- value management
- knowledge management & skills transfer
Assignment Closure
- discuss & agree assignment closure parameters
- perform closure activities
- client feedback/debrief
Selected Projects:
Australian Research Council - Grants Management System development
Whole of ACT Government - Implementation of EDRMS

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Organisation Name Wipro Australia Pty Ltd
Trading Name                 Wipro
Contact                      Mr Patrick Bodegraven
Address                      Level 1, 18 National Cct
Suburb                       Barton
State                        ACT                Postcode             2600
Telephone                    0411 657 063       Facsimile            02 6198 3373
Website                      www.wipro.com
Email                        patrick.bodegraven@wipro.com
ABN                          80121950463

Company Background
Wipro Australia Pty Ltd is part of Wipro Ltd which is a global management consulting, technology
services and outsourcing company. With more than 100,000 employee across the globe, the
company generated revenues of $US 5.4 billion with 28% YoY growth for the fiscal year 2008-09.
Wipro offers a wide range of consulting services with specialisations across most aspects of
management and technology consulting, business service delivery and operation. In addition, Wipro
provides ‗End to End‘ solutions in systems integration and outsourcing means our consulting advice
is pragmatic, outcomes focused, and mindful of implementation challenges. Our clients span a
broad range of industries worldwide and include many of the Fortune Global 100 and Fortune
Global 500 companies and Government agencies. Many of our top 100 clients have been clients for
at least five years. Wipro Consulting Service has a vast pool of qualified resources in the following
functional tracks - Business Consulting – 200, Architecture Consulting – 400, Portfolio consulting –
200 and Business Process Improvement – 400 consultants. Wipro Australia operate offices in
Sydney, Melbourne and Adelaide with over 700 employees servicing our customers across all of
our functional domains. Customers include the University of Canberra, Northern Territory
Government, Telstra

Company Accreditation (Optional)
CMMi Accreditation – Wipro is the first PCMM Level 5, SEI CMM Level 5 and CMMi Level 5
certified software & IT services company globally and the first outside USA to receive the IEEE
Software Process Award. ISO & BS Standard Wipro started its Quality Journey in 1993 by
adopting ISO 9000. Wipro was certified by BVQI and was recertified ISO 9001:1994. Wipro was
certified for the ISO 9001 2000 certification. Wipro is the first software technology and services
organization in India, to be certified for complying with the ISO 14001 standards for the
Environmental Management System. Wipro was certified as compliant with the BS7799 standards
in 2002. Wipro was awarded the BS 15000 in 2004. Wipro has adopted complete BS15000
framework processes and in addition project management which is extremely critical to manage
projects for any size organisation. We are able to address IT Infrastructure management and service
support needs for our clients while maintaining high standards of quality and cost effectiveness Six
Sigma Wipro is the world‘s first IT Company to adopt Six Sigmainternally. Six sigma
methodologies in practice include Six Steps to Six Sigma (SSSS), for transactional quality, cross
functional process mapping, DMADV, and DMAIC, in software development.

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Project and Portfolio Management
Wipro has capabilities and expertise in delivering project and portfolio management services for
large programs. Wipro has developed its own framework and IP for project management (Rapid
PMOTM) which is aligned to industry best practices like Prince 2, PMI and CMMI. Wipro‘s
framework involves a comprehensive methodology for assessing the project management maturity
of an organization. Our delivery model of C PMO Suite comprehensively covers the various
knowldege areas of: Project Planning ,Project Monitoring, Cost Management - Collecting cost
metrics and reporting on the expenditure and budgeted costs of projects. Issues Management, Risk
Management. Dependency Management, Scope Change Control . Deliverable Management
Knowledge ,Quality Management. We consult on project management pratices modeled on global
best pratices and standards like PMBOK, PRINCE , CMMI etc Wipro‘s customers derive the
following benefits: Higher portfolio performance, Lower costs through consistent management
processes, Organization-wide improvements in communication and management effectiveness, etc.
Case Study 1 WIPRO worked with a leading bank in the UK to help them set up a Project
Management Office and manage the program by providing project and portfolio management
services. Wipro understood the requirements of the client and thus designed a solution, which
address the set expectations of the client. Case Study 2 As a part of the PMO in the Card division of
a Banking major, Wipro has a team of 25 PMP Certified Senior Consultants and Project Managers,
operating in an off-shore/ onsite model. This team manages at least $40Mn project portfolio
(annually) for the Card division.

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