midas_nascoe_2010

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					NASCOE MIDAS Overview
  August 5 – 6, 2010
A Business transaction
                                                                   Today’s World




                                                                                Interfaces

                   Customer Data


                     Land Data


                   Farm/Crop Data
                                                                                                                        Customer Data
                    Disaster Data

                                    Entry system                                                                          Land Data


                                                                                                                        Farm/Crop Data


                                                                                                                         Disaster Data




                                                                                                                Eligibility
                                     Interfaces



                                                                                             Funds Management
                                                                                               Customer Data


                                                                                                 Land Data


                                                                                               Farm/Crop Data


                                                                                                Disaster Data




                                                  Customer Data


                                                    Land Data
                                                                   Financials
                                                  Farm/Crop Data


                                                   Disaster Data




    2
                    Integrated System Scenario with
                                 MIDAS
     A Benefits Application




                               Customer Data


                                 Land Data
                                                      Rules engine
                                                      Eligibility
Grantor                        Farm/Crop Data


                                Disaster Data




                                                  Funds
                                                  Management
                                    Financials



3
Overview

Three Business Process Teams created to support the
MIDAS program

 Marketing Assistance Loans
   Initial scope – Loan Origination
 Common Processes
   Scope – Customer Data, Eligibility, Entity, Fiduciary
 Common Land
   Scope – Farm Records, Acreage Reporting, GIS


4
Overview

Primary Tasks

 Analyze current business processes and policies
 Identify and implement process improvements
  (example: reduced cycle time, reduced defects,
  reduce # of forms, etc…)
 Review/validate business requirements, and business
  rules



5
MIDAS Teams

MIDAS Detail Teams

 2 year detail from State and County Offices
 Subject Matter Experts (SME)
 Over 258 years of FSA Experience




6
Overview
Primary Tasks

     Support requirements gathering activities
     Support Organizational Change Management
      (serve as change agents)
        Proof of Concept (POC)
        Initial Operating Capacity (IOC)
        Full Operating Capacity (FOC)
     Lead deployment efforts for POC/IOC/FOC


7
Common Processes Business Team

 Lisa Berry, Team Lead
 Focus on:
  Customer Name and Address Information
     Individuals & Businesses

  Entity Information (businesses only)
  Fiduciary Relationships
  Producer Eligibility


 8
                                           8
    Common Processes Business Team

 Common Processes Team Members

     Julie Pena (Oklahoma)
     Steven Stark (Nebraska)
     Gina Smith (Missouri)




9
Land Data and Acreage Reporting Business Team


  Elizabeth Miller, Team Lead
  Focus on:
   Geospatial Information System(GIS)
          Common Land Unit (CLU)

   Crop and Commodity Tables
        Workflow Analysis
        Maintenance


                                         10
Land Data and Acreage Reporting Business Team


 Focus on:

  Acreage Reporting
        Annual Acreage reporting process

  Farm Records System
       Land Data and GIS Integration
       Creation and Maintenance of Farm Records


                                            11
Example – “To Be” Acreage Reporting Workflow




 12
Land Data and Acreage Reporting Team

• Land Data and Acreage Reporting Team

     Dan Holen (Minnesota)
     Michelle Larkin (Michigan)
     Darrin Watkins (Texas)
     Tara Wedemeyer (New York)
     Gwen Uecker (North Dakota)




13
MAL Team - Activities To Date
Laura Schlote, Team Lead
Focus on reducing:
 Overall lead time
      Application to Payment processing

 Number of forms

 Number of improper payments findings



 14
                                           14
Achievements To Date

 Policy Changes (implemented or being implemented)

  Allow loan requests to be accepted by phone
  Allow producers to get lien waivers prior to loan
   request
  Allow producers to request measurement service up
   to 30 days prior to loan request




 15
                                                       15
Achievements To Date

 Forms (implemented or will be implemented)

  Improved CCC-679 Lien Waiver
  Eliminated CCC-674 (incorporated into CCC-601)
  Combined CCC-677 and CCC-678 (SAP system)




 16
                                                    16
Marketing Assistance Loan Team

 Marketing Assistance Loan Team

      Ned Johnson (Wisconsin)
      Jean Knight (Maryland)
      Mary Porter (Georgia)
      Michael Walter (New York)




 17
What is POC, IOC & FOC


POC – Proof of Concept
Vision of a solution using real system

  A functioning system with a limited number of
   capabilities (a preselected number of business
   scenarios / processes / process steps)
  Standard out of the box SAP software functionality
  Limited set of data loaded in the system



18
What is POC, IOC & FOC

IOC – Initial Operating Capability
Production system for Common Programs, MAL and
Acreage Reporting

 Parallel operation in both new SAP software
  environment as well as legacy systems
 Enable new business processes and new look and
  feel with SAP software
 Organizational Change Management to include
  training on new roles, skill sets, etc.

19
What is POC, IOC & FOC


FOC – Full Operating Capability
Capability to operate all programs within the new SAP
software environment

 Legacy systems retirement including System 36
 Continued Organizational Change Management
  (OCM)




20
Importance of Organizational Change Management
   MIDAS will impact people + process + technology
   Changes to processes do not succeed without
    transformation within the organization itself
     Changes in knowledge, skills, and activities
     Changes in roles and responsibilities
     Changes that impact people’s day-to-day work life
   Change is NOT easy, but necessary.
   Mitigates Risks
     Project failure increases with the magnitude of
       change
   Benefits Realization
                                                          21
Goals of OCM

 To provide a logical path and structured approached for
  moving from current business delivery system to
  changed/new way of business delivery.

 Get the people, processes and systems ready for changes

 To speed the adoption of the changes and accelerate the
  return of it’s value




                                                            22
Approach
 Scope
    MIDAS OCM will focus on addressing changes specific to
      the development, design, implementation and deployment
      of MIDAS
 MIDAS OCM Strategy
    Stakeholder Engagement
    Communications
    Organizational Readiness
    Training
 Alignment with other modernization initiatives, such as FSA-
  FMMI; Enterprise Data Warehouse (EDW); BPMS and WBSCM
 Involvement of FSA Employees, Agency Partners and Other
  Key Stakeholders, such as NASCOE
                                                                 23
Approach

                                               Stakeholders/Sponsors
   Leadership/Management
                           Assess    Inform




     FSA Organization                            User Community




                           Prepare   Educate




                                                                       24
OCM Team

  The team will:
     Implement OCM activities and measure and monitor
      change management efforts

     Foster a culture of continual improvement within FSA

     Work closely with all of FSA to ensure OCM goals and
      activities are implemented and meeting the desired
      needs




                                                             25
OCM Activities to Date . . .

   Established enterprise wide FSA Modernization
    Communications Team
   Conducted MIDAS Project Kick Off
   Completed 1st phase of Stakeholder Analysis for the
    enterprise-wide Communications plan
      Identified audience, communications vehicles, determine
       appropriate frequency of each communication vehicle and
       measurement methods .




                                                                 26
OCM Activities to Date . . .

   Conducted internal (FSA Staff) MIDAS Project Team training
      Lean Six Sigma Training (LSS)
      SAP Software Training

   MIDAS Website Launch
    (http://www.fsa.usda.gov/FSA/midas?area=home&subject
    =landing&topic=landing)
   Draft MIDAS Newsletter
   Draft MIDAS brochure
   LSS site visits, Listening sessions, and NASCOE meetings.



                                                                 27
Questions?




             28

				
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