northwestern

					NORTHWESTERN 2009/2010

Personnel

      Several para professional positions were re-deployed to increase facility
       evening/weekend supervision and supplement our financial affairs staff.
      We expanded our customer service training for front line staff.
      We upgraded our front line staff uniforms.
      We created an online reporting mechanism to highlight front line staff performance.

Facilities

      We replaced seven exit doors at Patten Gym.
      We replaced the dehumidification system for our Aquatic Center.
      We identified the need to shut down our Aquatic Center for major tile replacement and
       re-grouting. The work will require six to eight weeks of down time which most likely
       will occur during August/September of 2011.
      Our university Parking Division is exploring installation of computer parking permit
       payment kiosks in our Sport Pavilion parking lot. When installed this system will allow
       visitors to purchase hourly and daily parking permits without first entering our building.
      We installed a batting cage net system in Blomquist Recreation Center.
      Installing new building policy signage.
      Had a comprehensive facility security survey performed by our campus police. The
       survey was completed using Crime Prevention Through Environmental Design Principles
       which focused on natural surveillance, natural access control, territorial reinforcement
       and lighting.

Aquatics

      Hosted the 2009 Illinois Senior State Swimming Championships.
      Increased the amount of participation in our aquatics classes by 22%.
      Installed an additional AED in the aquatics center giving the lifeguards in the pool and on
       the beach quicker and easier access to a defibrillator.

Fitness Programming

      Having great response to Body Pump classes. Program is attracting more male
       participants and has doubled last year’s overall class participation.
      Revamping our Fitness Assessment service to improve new member orientation.
      Replaced six treadmills.
      Newly institiuted personal development program for the trainers.
      Increased professional development for the trainers.
      Increased interaction with the internship program and trainer development/education.
      Training for the trainers and implementation of kettlebell training.
      Outreach to new members for personal training services ( with complimentary
       sessions offered).
      Internship program developed further to have requests from universities for
       internships to be available to their students. This became a solid, year round,
       program.
      Increased percentage of training members seeking training for physical limitations.

Marketing

    Sponsoring our first “Spring Into Summer” Fitness, Recreation and Spa EXPO. The
     event includes over fifty corporate and local sponsors, a fashion show, live
     entertainment, product give-aways, door prizes, food vendors, a student photo contest,
     fitness demonstrations, family games and autograph sessions with our Football Coach.
     The Expo goals are to encourage more local awareness of our programs and services, sell
     more seasonal memberships, develop long term productive relations with sponsors and to
     create new revenue streams.



Sport Clubs

      Sport clubs continue to see increase in participation. We currently have 34 fully
       recognized clubs with over 900 members. Along with 8 clubs on a conditional club list
       waiting for elevation to recognized club status. (Boxing, Golf, Power Lifting, Softball,
       Speed Skating, Swimming, Table Tennis, W. WaterPolo)
      Installed indoor batting cage for baseball club practice.
      Continued to increase and archive photo/video library of sport club events and activities.
      Continued with incentives for sport clubs finding a university faculty/staff advisor to help
       with continuity and transition of club leadership.

Intramural Sports

      Worked with the (ISA) International Student Association and ran the 2010 World Cup soccer
       tournament for Northwestern student groups with a mission to promote diversity and intercultural
       collaboration. The tournament was held April 9th and 10th and hosted 32 teams. The event had
       over 20 sponsors.
      The 2010 Northwestern ISA World Cup was an event seeking to bridge cultures and bring
       students from all over campus in to play the global game of football (or known as soccer in the
       USA). The entire day was a festival of its own kind at Northwestern with music, games and
       performances taking place during soccer games.

Wildcat Summer Camp

      Increased 2010 Wildcat Camp gross sales to over $460,000.
      Continued tradition of producing a summer camp video for making lasting summer
       memories and marketing purposes.
Sailing

         Purchased four new Laser sailboats
         Purchased one Hobie Getaway catamaran.

				
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