“From Kampai to Meishi, Chopsticks to Cultural Taboos”
Japanese Business Etiquette Seminar
Learn How to Successfully Do Business
with the Japanese
Tuesday, August 12, 2008
9:00 a.m. - Noon
Why attend this seminar?
This seminar will provide business professionals with skills in interacting with Japanese
counterparts. It is intended to be especially useful for professionals who are planning to
attend the 40th Annual Midwest U.S. – Japan Association Conference in Milwaukee,
Wisconsin on September 7th – 9th, 2008. This conference is only held in Wisconsin once
every 20 years.
Speakers include: Japanese Business and Etiquette
• Kenji Higashi • Japanese-style business management and corporate
Wisconsin Department of Commerce structure
• Jennifer Siebert • Business relationships and their importance in Japanese
Lakeland College Instructor of Japanese Language society—how do they impact your negotiations?
• Representatives from government and industry who • Effective negotiating and business dealings with the
have experience interacting with Japanese business Japanese—avoiding offense and maximizing time
people involvement
• Japanese business attire
Brief Introduction to Japanese Business • Business card exchange
and Seminar
• Why it is important to have the background from this One day in Japan from an etiquette
seminar perspective—crucial protocol to
maximize communication
Introduction to Japanese Culture and • Bowing, dining, seating arrangements, and socializing
Language • Stories from the trenches
• Cultural differences and communication • Things to absolutely AVOID doing
• Japanese language
• Introductions—basic key vocabulary Yoroshiku Onegaishimasu!
• Gestures, greetings, and cultural pitfalls
Information about the 40th Annual Midwest U.S. - Japan Association Conference in Milwaukee on September 7 - 9, 2008
can be found at http://www.midwest-japan.org.
Seminar Title Date Time Room Class # Fee
Japanese Business Etiquette August 12, 2008 (T) 9:00 a.m. - Noon LMCR* 64681 $29
*Lake Michigan Conference Room
► Please register by August 5, 2008 ◄
Kenji Higashi is the Japan External Trade Jennifer Siebert received her B.A. in East Asian Language & Culture
Organization (JETRO) Business Advisor for from Indiana University. After spending a year studying at Nanzan
Wisconsin. He works with Wisconsin firms that University in Nagoya, Japan and graduating from IU, she spent two
are interested in expanding their business ties years living and working in Japan for the Japan Exchange and Teach-
with Japan. Kenji has more than 20 years of ing Program. Jennifer went on to receive her Master’s of Business
experience in Japanese automotive and machin- Administration in International Management at the Monterey Institute
ery industries. He continues to serve as an invest- of International Studies in Monterey, California. Ms. Siebert is cur-
ment advisor to the Chicago office of JETRO and a business consult- rently employed at Lakeland College where she serves as the Assistant
ant to many American companies on their Japanese business. He is a Director of the Hayssen Academic Resource Center and English Lan-
native of Japan who proudly became an American citizen in 2000. guage Institute and teaches Elementary Japanese language and culture.
To register by phone call 1.888.GO TO LTC (1.888.468.6582) Ext. 1366
Register online at: www.gotoltc.edu/seminars
Unable to attend in person? Contact Ruth at 1.888.468.6582, ext. 1167 or e-mail ruth.semph@gotoltc.edu for Webcast information
All seminars will be held at Lakeshore Technical College, Cleveland Campus (I-43, Exit 137) in the room listed above.
Parking without a permit is allowed in the east parking lot (second campus entrance east of I-43)