GROSSMONT COLLEGE
Official Course Outline
BUSINESS OFFICE TECHNOLOGY 104 – FILING AND RECORDS MANAGEMENT
Linda Snider, Instructor
Linda.Snider@gcccd.edu 619 644 7816
1. Course Number Course Title Semester Units Hours
BOT 104 Filing and Records 1 .5 hours lecture
1.5 hours laboratory
2. Course Prerequisites
None.
Recommended Preparation
English 105 or equivalent reading level.
3. Catalog Description
This course offers instruction in the Association of Records Managers and Administrators (ARMA) filing rules and
techniques which are widely used in business to create and maintain files. Alphabetic, numeric, geographic, and
subject filing rules are included. The course also includes instruction in records management, including the rules
for retention, transfer and disposition of records. Students use a microcomputer software package to learn basic
filing rules.
4. Course Objectives
The student will:
a. Apply ARMA alphabetic, numeric, geographic, and subject filing rules.
b. Apply basic file management techniques for creation and maintenance of files.
c. Apply basic record retention cycle rules.
d. Evaluate situations to determine the most appropriate file management techniques.
e. Evaluate specific records to determine most appropriate records classification.
5. Instructional Facilities
a. Computers.
b. Filing software.
6. Special Materials Required of Student
Appropriate electronic storage media.
7. Course Content
a. ARMA alphabetic, numeric, geographic, subject filing rules.
b. File creation and maintenance.
c. Records retention cycles; records management.
BUSINESS OFFICE TECHNOLOGY 104 – FILING AND RECORDS MANAGEMENT page 2
8. Method of Instruction
a. One-on-one individual lecture or group lecture.
b. Self-paced reading.
c. Self-paced lab projects.
d. Individual assistance.
9. Methods of Evaluating Student Performance
a. Grades on assignments and projects.
b. Objective and performance exams including a final.
10. Outside Class Assignments
a. Read assigned chapters.
b. Complete chapter study guides.
11. Texts
a. Required Text(s):
(1) Filing, A Course in Modern Methods for the Business Office. 4th edition. Evelyn Gilchrist Cogswell,
Rowe Publishing, 1996. ISBN: 0-8-8294834-2 Cost: $13.85 (may be purchased used)
(2) Gregg Quick Filing Practice (box kit), 5th edition, Jeffrey Stewart, Jr., Glencoe McGraw-Hill, 2007. ISBN:
0-0-7322288-7. Cost: $49.35 (you may found some sold as “used” in our bookstore)
b. Supplementary software:
Filing Tutorial (provided through Blackboard web container)
Adobe Acrobat (to generate PDF files)