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					                          RMA Request Form

Please fill out the form and e-mail to

Name:                                                       Invoice No. Or Order
Return item no.:
Quantity to be returned:
CD/DVD burner brand &                                                   Firmware used:
Software used to burn:

Detail description of
problems experienced:

DVD player brand & model
(if applicable): Return Policy:
1) Please complete all the fields in the form above to avoid any delay in the return process.
2) Shipping fee is non-refundable. Buyer is always responsible for return shipping costs and insurance. will not reimburse any customer return shipping cost.
3) Any burned DVD or CD media will not be accepted for returns or refund.
4) Please ship by UPS or Postal Service with tracking and insurance. will not be responsible for any damage,
loss during transit.
5) Please allow 8-10 business days to process your return.
6) Please read RMA Terms & Conditions for more information on return policy.

To be completed by Customer Service Representative (jc)

RMA#                                                    DATE ISSUED
(Please write the above number on the outside of package)

AMOUNT CREDITED                              $