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					Budget Activity: CSD A003 - Community Services Block Grant (CSBG)
Purpose: Eliminate or ameliorate effects of poverty by funding a network of community action programs that provide services
Agency Goal: Move low-income and vulnerable families to self-sufficiency
Priority of Government: Improve the security of Washington's vulnerable children and adults
Analysis:                                                                     C006 – The percent of low income individuals receiving one or
• Community Action Agency non-emergency services include                     more non-emergency service from a Community Action Agency,
  employment, training, GED, transitional housing,                                   who make progress during the period (outcome)
  transportation, child care, health care, after-school programs,                   100%
                                                                                                                                               Actual
  and food assistance.                                                               90%                                                       Target

                                                                                     80%                              74%        74%

• From 2006 to 2008 the number of clients receiving job                              70%
                                                                                                     58%
  assistance and asset enhancement increased 4 percent with                          60%
  achievement rate increase of 31 percent.                                           50%
                                                                                     40%
• Nearly one third of CSBG funds are invested in employment                          30%
  services and workforce preparation. Community Action                               20%
  Agencies invest an additional $10 million in employment and                        10%
  workforce development annually from non-CSBG sources.                                0%
                                                                                                 CY 2006            CY 2007    CY 2008     CY 2009
                                                                             Data is available annually in April.

Action Plan                                                                 Who                                               Timeframe

Plan Results Oriented Management and Accountability (ROMA)                  Rick Torrance                                     Postponed due to hiring
training for contractors to improve outcome based management.                                                                 freeze
Verify and analyze ‟08 mid-year CSBG information systems                    Rick Torrance                                     Complete
reports.


How target was set: Based on performance trends of CTED CSBG contractors.
Data Source: CSBG National Performance Indicator (NPI) database
Budget: 07’ – 09’ Biennium $22,056,000
                                                                                                                                                        1
Budget Activity: CSD A004 - Court Appointed Special Advocates (CASA)
Purpose: Increase the capacity of local CASA programs through contract with WA Association of CASA
Agency Goal: Improve the health and safety of communities and families
Priority of Government: Improve the security of Washington‟s vulnerable children

Analysis:                                                            C010 - Number of training hours received to maintain or
• Funding increased in FY 2009 by $113,000. The program                increase the availability of CASA services (output)
  target was increased accordingly.
                                                                    180
                                                                                Actual                                        167
• The Washington State Association of Court Appointed Special       160         Target

  Advocate and Guardian Ad Litem programs recruit and train         140
  volunteers, and build staff capacity at the local CASA
  programs through this funding.                                    120

                                                                    100                                                92
• Summer is traditionally a slow time for CASA trainings. Q5 of      80
  this year is up compared to Q1, the same season last year.                                            60.5
                                                                     60                            54
                                                                                     49

                                                                     40                                        31

                                                                     20
                                                                           5
                                                                      0
                                                                           Q1       Q2         Q3       Q4     Q5      Q6     Q7     Q8
                                                                                         FY 2008                        FY 2009


Action Plan                                                       Who                                          Timeframe

Monitor CASA training hours throughout contract year to ensure    Grace Call                                   June, 2009
accuracy of new contract amounts.
Assess and re-target based on new contract amounts.               Grace Call                                   October, 2008 (Completed)

How target was set: OCVA goal
Data Source: Quarterly report from OCVA contractor
Budget: 07’- 09’ Biennium $558,000                                                                                                         2
Budget Activity: CSD A006 Developmental Disabilities Council and Developmental Disability Endowment Fund
Purpose: Enroll new accounts and provide matching funds that build assets for the beneficiary with developmental disabilities.
Agency Goal: Move low-income and vulnerable families to self sufficiency.
Priority of Government: Improve the security of Washington‟s vulnerable children and adults

Analysis:
                                                                                     C009 – Number of persons for whom a Developmental
                                                                                     Disabilities Endowment Trust Fund account has been
• Enrollment from July 2008 – March 2009: Total 114
                                                                                                     established (outcome)

• Enrollment is down because 25 percent matching funds are                             250                               232              Actual
  no longer available to account holders. Target was decreased                                                  213                       Target
  for FY 2007 on to reflect that change.                                                                                          197
                                                                                       200
                                                                                                         170
• Endowment funds are managed by the Washington State                                  150
  Investment Board.                                                                              122

                                                                                       100
• As of March 2009 there are 114 new enrollments for 2009.
  We appear to be on track to meet our 2009 enrollment target.
                                                                                        50


                                                                                            0
                                                                                                FY 04   FY 05   FY 06   FY 07    FY 08     FY 09


Action Plan                                                                                               Who                   Timeframe
Create public-private partnerships to support stable resources that help enhance                          Sieng Bonham          Ongoing
the quality of life for citizens with developmental disabilities.


How target was set: Developmental Disabilities Endowment Trust Fund enrolment projections
Data Source: WA ST Office of the Long-term Care Ombudsman
Budget: 07’- 09’ Biennium $578,000                                                                                                                 3
Budget Activity: CSD A008 - Services to Crime Victims
Purpose: Improve services delivered to victims of crime through Office of Crime Victims Advocacy (OCVA) contractors
Agency Goal: Improve the health and safety of communities and families
Priority of Government: Improve the security of Washington‟s vulnerable children

Analysis:
• Services being assessed include:                             C011 - Percent of victims who agree or strongly agree that
      •    Crisis Intervention                                             services were effective for them
      •    Information and Referral
                                                               100%                                            92%   93%
      •    Legal Advocacy                                              90%    90%   90%    89%    91%   90%                90%
      •    Medical Advocacy                                                                                                           Actual
                                                               80%
      •    General Advocacy                                                                                                           Target

                                                               60%
• Surveys are now available in nine languages: English,
  Spanish, Korean, Vietnamese, Cambodian, Chinese
  traditional, Chinese simplified, Russian, and Tagalog.       40%


• Results fall within normal range of distribution; at this    20%
  point, we deem no further action necessary.
                                                                0%
                                                                        Q7    Q8     Q1     Q2    Q3    Q4      Q5   Q6    Q7    Q8
                                                                         FY 2007             FY 2008                  FY 2009



Action Plan                                                    Who                                            Timeframe
A survey question has been added to identify contractors,      Bev Emery                                      Task completed
allowing for more specific data collection and analysis.

Stay the course through the next fiscal year. At conclusion,   Bev Emery                                      June, 2009
determine if this is a measure that needs to continue.
How target was set: OCVA Goal                                  Budget: 07’-09’ Biennium $35,490,000
                                                                                                                                               4
Data Source: OCVA Outcome Data Project
Budget Activity: CSD A010 - Emergency Food Assistance Program (EFAP)
Purpose: To provide support for the community based emergency food system
Agency Goal: Move low-income and vulnerable families to self-sufficiency
Priority of Government: Improve the security of Washington's vulnerable children and adults

Analysis:
                                                                                                   C007 – Pounds of food distributed to clients
• Food banks are continuing to see dramatic increases in clients.
  In quarter 5 of 2009, 14 percent more new clients used food
                                                                                                             by food banks (output)
  banks than in the same period the year before.                                            30
                                                                                                         Actual
                                                                                            29           Target                                                                           28.5

• In quarter six of 2009, new users of food banks increased 21                              28
  percent compared to the same period in 2008.                                              27                                                                                     26.4
                                                                                                                                                                            26.1




                                                                              In millions
                                                                                            26          25.3
                                                                                                                                                              24.8
• Food banks continue to work to find new sources of food to                                25                                      24.1
  support the growing demand by holding more food drives and                                24   23.2
  developing new relationships. Federal Commodities food                                    23
                                                                                                               22.9
                                                                                                                      22.5                        22.7 22.7
                                                                                                                             22.1          22.2                      22.3
  donations distributed by General Administration have
                                                                                            22
  increased which has been helpful.
                                                                                            21
                                                                                            20
• The Farms to Food Banks Program has provided an additional
                                                                                                 Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8 Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8
  119,000 lbs of nutritious food from Washington producers, but
                                                                                                    FY 06          07 07         08 08        09 09
                                                                                                 06 06 2006 06 07 FY 2007 07 08 FY 2008 08 09 FY 2009 09
  the bulk of their contribution will happen this spring.
                                                                              There is a one quarter reporting delay for this measure.

Action Plan                                                                                                                    Who                             Timeframe
Complete at least 8 recommendations from the “Fork in the Road” report in FY 09.                                               Susan Eichrodt                  June, 2009
At least 25% of emergency food providers will adopt a best practice as identified in the
report in the 2007-09 biennium.


How target was set: Estimate based on past performance and impact of planned system improvements
Data Source: EFAP Contractors’ Monthly Reported Data
Budget: 07’-09’ Biennium $12,382,000                                                                                                                                                             5
Budget Activity: CSD A011 - Strengthening Criminal Justice Response to Victims of Crime
Purpose: To administer federal funds in keeping with the purpose and guidelines of the program
Agency Goal: Improve the health and safety of communities and families
Priority of Government: Improve the safety of people and property
Analysis:
• At least one representative from each service area; law                             C012 - Percent of counties with coordinated response
  enforcement, prosecution, and victim services is contractually                                        teams and policies (output)
  required to participate in creating or enhancing the                           100%
                                                                                                 Actual
  coordinated response teams in their county.                                                    Target

                                                                                  80%
• 20 counties had established coordinated response teams and                                                                                   69%
                                                                                                                                       62%
  policies prior to the 2008 contract period, 19 counties did not.                                                     59%    59%
                                                                                  60%
                                                                                                     51%       51%

• Technical assistance related to coordinated response teams
  has been impacted by a staff vacancy caused by the hiring                       40%
  freeze and by travel restrictions. Staff used to travel to local
  providers to provide technical assistance and training.                         20%

• Technical assistance was suspended until July 1, 2009 due to                      0%
                                                                                            0%

  time-sensitive Recovery Act Fund activities. This will delay
                                                                                            Q1       Q2        Q3      Q4     Q5       Q6       Q7      Q8
  action plan timeframes to December 31, 2009.                                                            FY 2008                         FY 2009


Action Plan                                                                    Who                                           Timeframe
Provide technical assistance to counties without coordinated                   Pearl Gipson-Collier, Chris Fenno,            September 30, 2009
response teams and policies                                                    Anita Granbois, Jennifer Blazian              Adjusted to reflect TA Suspension

Determine value and feasibility of measuring outcomes of                       Pearl Gipson-Collier, Chris Fenno,            September 30, 2010
coordinated response teams                                                     Anita Granbois, Jennifer Blazian              Adjusted to reflect TA Suspension

How target was set: OCVA goal
Data Source: Quarterly Report from OCVA contractors-one quarter data lag to accommodate data collection requirements                                             6
Budget: 07’-09’ Biennium $8,081,000
Strengthening Criminal Justice Response to Victims of Crime
Continued Analysis

Analysis:
• OCVA has decreased the number of counties
  without teams and policies by more than a
  third.                                                                   Counties that have coordinated response teams

• OCVA will continue to provide additional                                                                     Whatcom                                                                            Pend Oreille
                                                                     San Juan
  technical assistance to the remaining 12                                                                                                    Okanogan                  Ferry
  counties.                                                                                                    Skagit
                                                                                                                                                                                    Stevens
                                                                                    Island
                                                                         Kitsap


                                                           Clallam                                         Snohomish

                                                                                                                                     Chelan
                                                             Jefferson
                                                                                                                                                                                                Spokane
                                                                                                                                                  Douglas
                                                                                                                                                                          Lincoln

                                                                                                          King


                                                         Grays             Mason
                                                         Harbor                                                                                     Grant
                                                                                                                               Kittitas
                                                                                                                                                                           Adams
                                                                                                      Pierce                                                                                  Whitman
                                                                                  Thurston



                                                                                        Lewis
                                                                                                                                                             Franklin
                                                                                                                               Yakima


                                                                                                                                                                            Walla
                                                                                    Cowlitz
                                                                                                                                                                            Walla
                                                                                                      Skamania                                      Benton                                              Asotin
                                                            Wahkiakum

                                                                                                                         Klickitat

                                                                                              Clark




How target was set: OCVA set goal to have all counties
Data Source: Quarterly Report from OCVA contractors
                                                                                                                                                                                                                 7
Budget: 07’-09’ Biennium $ 8,081,000
Budget Activity: CSD A011 - Strengthening Criminal Justice Response to Victims of Crime
Purpose: Make victims safer and offenders more accountable, facilitate victim participation. Enhance resources for victims.
Agency Goal: Improve the health and safety of communities and families
Priority of Government: Improve the safety of people and property
Analysis:
                                                                          C019 – Number of domestic violence homicides (outcome)
• This measure is under development for the 2009-11
  Biennium.                                                          90
                                                                                                                  Actual
                                                                     80                                           Target
• The first data point for this measure will be available in fall    70
  2009.
                                                                     60

                                                                     50

                                                                     40

                                                                     30

                                                                     20

                                                                     10

                                                                      0
                                                                               2009         2010         2011              2012



Action Plan                                                         Who                               Timeframe




How target was set:
Data Source:                                                                                                                       8
Budget: 07’-09’
Budget Activity: CSD A012 - Long Term Care Ombudsman
Purpose: Ombudsmen protect and promote the rights and quality of life of long-term care residents.
Agency Goal: Improve resolution rate of health and safety complaints.
Priority of Government: Improve the security of Washington‟s vulnerable children and adults

Analysis:
• This measure only tracks health and safety complaints, the                        C008 - Percent of health and safety complaints resolved
  most serious complaints that the ombudsmen investigate.                                    in long-term care facilities (outcome)
  Health and safety complaints are: abuse, neglect and                              100%
  exploitation; transfer/discharge; care; outside perpetrator.                        90%
                                                                                             83%               84%
                                                                                                         80%
                                                                                      80%                            74%         75%               76%
                                                                                                                                                                 Actual
• In Quarter 7 there were 395 health and safety complaints                            70%
                                                                                                   70%
                                                                                                                           67%
                                                                                                                                       64%
                                                                                                                                             68%         68%

  investigated. Abuse, neglect and exploitation were the most                                                                                                    Target
                                                                                      60%
  frequently unresolved cases this quarter.
                                                                                      50%
                                                                                      40%
• 32 health and safety complaints were in adult family homes,
                                                                                      30%
  down from 38 last quarter.
                                                                                      20%
                                                                                      10%
• The state ombudsman has discovered an error in regional
  reporting. Ombudsmen have been miscoding abuse and                                   0%
  neglect cases that get referred to DSHS, calling them                                       Q5   Q6    Q7    Q8     Q1   Q2    Q3    Q4    Q5    Q6    Q7 Q8
                                                                                                    FY 2007                FY 2008                 FY 2009
  unresolved. For reporting purposes, cases referred to DSHS
  are not characterized as resolved or unresolved.
Action Plan                                                                                                     Who                      Timeframe
Direct the State Ombudsman to recode abuse and neglect cases correctly.                                         Rick Torrance            September, 2009


Direct State Ombudsman to complete analysis of unresolved abuse and neglect cases.                              Rick Torrance            September, 2009

How target was set: Target was set as an aspirational goal. Our goal was not compared to other states’ performance.
Data Source: WA ST Office of the Long-term Care Ombudsman
                                                                                                                                                                          9
Budget: 07’-09’ Biennium $1,966,000
Budget Activity: CSD A013 - Low Income Home and Energy Assistance Program (LIHEAP)
Purpose: To provide assistance to help with the expenses of home temperature control
Agency Goal: Move low-income and vulnerable families to self-sufficiency
Priority of Government: Improve the security of Washington's vulnerable children and adults

Analysis:                                                                                               C005 - Number of households served (output)
• Congress authorized an increase in LIHEAP funds this season
                                                                                              140,000            Households served                                                 $90,000,000
  because of high fuel costs last summer. Community Services
  distributes 85% of the funds for energy assistance, Housing                                                    Energy Assistance direct                                          $80,000,000
                                                                                              120,000            service dollars                                      120,000
  distributes 15% for weatherization.                                                                            Households served target                                          $70,000,000
                                                                                              100,000




                                                                          Households served
• Last year Energy Assistance in CSD obligated $29 million                                                                                     81,500
                                                                                                                                                                                   $60,000,000
  LIHEAP dollars. We hope to distribute $60 million this winter.                               80,000                                72,400
                                                                                                                                                                 70,000
                                                                                                                                                                                   $50,000,000
                                                                                                                                                                   66,700
                                                                                                                 62,100   61,100                        63,400
                                                                                                        57,400                                                                     $40,000,000
• The additional funds for this heating season allowed us to                                   60,000
  increase the percent of eligible households served from 18% to                                                                                                                   $30,000,000
  35%. The maximum household benefit was increased to $1000                                    40,000
                                                                                                                                                                                   $20,000,000
  from $750.
                                                                                               20,000
                                                                                                                                                                                   $10,000,000
• The 2010 target for households served will likely be adjusted                                    0                                                                               $0
  back down based on 2010 federal funding levels for next                                               2002     2003     2004       2005      2006     2007        2008    2009
  winter‟s heating season.                                                                                                   Federal Fiscal year
                                                                             Data is available annually in October.

Action Plan                                                                                                  Who                              Timeframe
Develop a conference in collaboration with CTED Weatherization.                                              Cinqué Finnie                    2009 Complete. Planning for 2009 has
                                                                                                                                              begun.
Address 2009 state and local capacity challenges created by funding increase.                                Cinqué Finnie                    October, 2009

How target was set: federal allocation divided by past average benefit
Data Source: LIHEAP Secure Website, 2007 APPRISE Washington State Energy Needs Draft Report
                                                                                                                                                                                                 10
Budget: 07’-09’ Biennium $79,868,000
Budget Activity: CSD A015 Office of Crime Victims Advocacy (OCVA)
Purpose: Improve services delivered to victims of crime through Office of Crime Victims Advocacy (OCVA) contractors
Agency Goal: Improve the health and safety of communities and families
Priority of Government: Improve the security of Washington‟s vulnerable children

Analysis:
                                                                    C013 – Percentage of crime victims cases resolved
                                                                                within six months (output)
• There were 222 calls to the hotline Q7. This is higher                                                                           99.0%
                                                            100%                           95.0%                   95.8%   96.2%                250
  than we normally see in this quarter (January-March). A                          90.0%                   86.7%
                                                                   89.5%   89.5%
  year ago in the same quarter we received 134 calls.       90%                                    85.0%

                                                            80%                                                                                 200
• This program serves victims who have needs beyond
                                                            70%
  the scope of services provided by other agencies.
                                                            60%                                                                                 150




                                                                                                                                                      Caseload
• Results indicate that target goals are being met. No      50%
  further action is deemed necessary.                       40%                                                                                 100
                                                            30%
                                                                                                              Percent of cases resolved
                                                            20%                                               Caseload                          50
                                                                                                              Resolution target
                                                            10%
                                                             0%                                                                                 0
                                                                    Q7      Q8      Q1      Q2      Q3      Q4      Q5      Q6      Q7     Q8
                                                                      FY 2007                 FY 2008                         FY 2009


Action Plan                                                        Who                                             Timeframe
Stay the course through the next fiscal year.                      Bev Emery                                       June, 2009


How target was set: OCVA Goal
Data Source: OCVA call log
Budget: 07’-09’ Biennium $5,687,000
                                                                                                                                                          11
Budget Activity: CSD A017 Reemployment Service Centers
Purpose: Provides newly unemployed workers with services that eliminate barriers to job search.
Agency Goal: Move low-income and vulnerable families to self-sufficiency
Priority of Government: Improve the economic vitality of businesses and individuals

Analysis:
 •    A unit of service includes job search assistance, job                              C020 – Units of service delivered (output)
      referrals from employers and training referrals, referrals to
      community resources including shelter and utility                  45,000              Units Delivered
      assistance, and financial counseling.                                                                                          40,378
                                                                                             People Served
                                                                         40,000
                                                                                             Units Delivered Target
 •    Centers are funded by an Employment Security                       35,000
                                                                                                             30,986
      Department‟s Penalty and Interest fund. CTED has an                30,000
      interlocal agreement to contract services to three local           25,000
      contractors providing services in King, Jefferson, Clallam,
      Grays Harbor, and Pacific Counties.                                20,000        17,395
                                                                                                                                                      15,000
                                                                         15,000
                                                                         10,000
                                                                                                                      4,770                   5,645
                                                                                                3,887
                                                                          5,000
                                                                               0
                                                                                           2006                  2007                   2008                   2009

                                                                      This data is reported annually in the 4th and 8th quarters

Action Plan                                                            Who                                                         Timeframe

Audit contactors for contract compliance.                              Eva Greenwalt                                               December, 2009




How target was set: Analysis of historical data and results.
Data Source: Reemployment Service Center contract reports                                                                                                             12
Budget: 07’-09’ Biennium $760,000
Budget Activity: CSD A019 Retired Senior Volunteer Program (RSVP)
Purpose: Uses talents and lifelong experience of volunteers over age 55 to help with diverse community needs
Agency Goal: Provide bold leadership and exceptional service
Priority of Government: Improve the economic vitality of businesses and individuals

Analysis:
 •    The Retired Senior Volunteer Program (RSVP) provides
      funding to recruit citizens to help with community needs at         C015 - Number of volunteer placements (output)
      nonprofit agencies and other organizations who rely on
      volunteers for their operation.
                                                                       18,000
 •    Federal and local funding for RSVP programs were down
                                                                       16,000
      in 2008 although state funding increased.                                     13,213   12,841
                                                                       14,000                            12,651
 •    RSVP stakeholders report that economic factors are               12,000
      causing seniors to take part-time jobs and volunteer less.       10,000
                                                                        8,000
 •    Sectors that rely on retired senior volunteers include
      healthcare, food banks, adult literacy programs, senior           6,000
                                                                                                                     Actual
      meal programs, small businesses, and after school                 4,000
                                                                                                                     Target
      programs.                                                         2,000
                                                                            0
 •    Each volunteer placement costs $23.00 and provides
                                                                                    2006     2007        2008       2009
      approximately $2,300.00 in services.



Action Plan                                                         Who                               Timeframe

A comparison of placements by region was completed and              Rick Torrance                     July, 2008
attached.
Develop and implement plan to increase placements in                Rick Torrance                     July, 2008
underperforming regions
How target was set: Analysis of historical data
Data Source: WARSVP                                                                                                           13
Budget: 07’-09’ Biennium $764,000
Retired Senior Volunteer Program (RSVP)
Continued Analysis

Analysis:
                                                                               Number of RSVP volunteer placements
• This slide shows volunteer
  placements by regional RSVP                                                  by project area and cost per placement
  project for 2007.
                                                                 Kitsap                  Whatcom
• Counties without data do not                                    572                    471 $30
                                                                  $24                     Skagit
  have a RSVP project.
                                                                                         886 $16
                                                                                         Snohomish
• Some regional RSVP project                                    Clallam-                    869
  areas span counties, their data is                            Jefferson                   $18
  reported together.                                             620 $24
                                                                                                                                          Spokane
                                                                                          King                 Chelan, Douglas, Adams,
                                                                Grays                     1669                 Okanagan, Lincoln, Grant     708
                                                                                           $12                           576                $21
• These are not duplicated                                      Harbor
                                                                 544                                  Kittitas           $37
  volunteer placements.                                                              Pierce-
                                                                 $26                 Tacoma          273 $50
                                                                             Lewis-
                                                                             Mason- 828 $19
                                                                            Thurston
                                                                                                                     Benton-              Garfield-
                                                                            1421 $11                 Yakima                       Walla
                                                                                                                     Franklin              Asotin
                                                                                                     603 $25                      Walla
                                                                                                                       831                  216
                                                                                                                                  515
                                                                                                                       $18                  $61
                                                                                                                                  $26
                                                              Cowlitz-           Clark
                                                             Wahkiakum           646
                                                               403               $22
                                                               $34

Data Source: 2007 Retired Senior Volunteer Program contractor data
                                                                                                                                                      14
Budget Activity: CSD A021 – Sexual Assault Prevention
Purpose: Increase the understanding and awareness of sexual violence in communities statewide
Agency Goal: Improve the health and safety of communities and families
Priority of Government: Improve the security of Washington‟s vulnerable children

Analysis:                                                            C014 – The number of people who participated in prevention
• The Sexual Assault Prevention Program is designed to                             presentations/events (output)
                                                                  35,000
  increase awareness of sexual assault and abuse and
                                                                                          29,778                                                          Actuals
  build skills within communities to prevent sexual                                                   28,032
                                                                  30,000                                                                    27,598        Target
  violence.
                                                                                            25,000               23,574
                                                                  25,000                                                               22,500
• Increases in October through December are due
                                                                                                                          24,000
  primarily to the beginning of the school year, and                                                   23,000
                                                                  20,000      16,147                                                                                21,600
  remains consistent between Year 1 (Q2) and Year 2                                                                           14,791
                                                                                                                                                          20,700
  (Q6).                                                           15,000
                                                                                                                                   12,600
                                                                                14,000
                                                                  10,000

                                                                   5,000

                                                                        0
                                                                                Q1          Q2         Q3         Q4           Q5            Q6       Q7            Q8
                                                                                              FY 2008                                           FY 2009
                                                            This program has a one quarter reporting delay to ensure accurate data.

Action Plan                                                           Who                                                    Timeframe
Build in a lag time to reporting so that accurate data is             Bev Emery                                              October, 2008 (Complete)
represented.

How target was set: OCVA Goal
Data Source: InfoNet data reporting system

                                                                                                                                                                             15
Budget Activity: CSD A027 – WorkFirst, Community Jobs
Purpose: Delivers services to support WorkFirst participants in attaining a job and advancement
Agency Goal: Move low-income and vulnerable families to self-sufficiency
Priority of Government: Improve the security of Washington‟s vulnerable children and adults

Analysis:                                                                       W003- Statewide percent of Community Jobs parents who
• This quarter 388 parents (63%) achieved unsubsidized                 100%
                                                                                         obtain unsubsidized employment (outcome)
  employment; 282 of those exited with at least 20 hours                90%
  of work a week, 129 had reported wages exceeding                      80%
                                                                                                                       Community Jobs         CTED Target 68%
  $10.00 per hour. The median wage for Q4 parents is                                                                   SBCTC                  ESD

  $9.74 per hour.                                                       70%
                                                                        60%
• Top 6 employer industries for Q4 exiting parents:                     50%
      •   51 in Family/Human Services                                   40%
      •   47 in Medical Services                                        30%
      •   46 in Food Services                                           20%
      •   38 in Business/Professional
                                                                        10%
      •   33 in Trades                                                          69%      66%   64%   66%   66%   70%     63%    63%     69%   66%   64%   63%
                                                                          0%
      •   30 in Retail                                                            Q8     Q1    Q2    Q3    Q4    Q5       Q6    Q7      Q8    Q1    Q2    Q3    Q4
                                                                               FY 2005          FY 2006                   FY 2007                   FY 2008

Action Plan                                                                                    Who                             Timeframe
Working with OFM to determine performance measures for 3 Supported Work                        Eva Greenwalt                   Continues to be delayed by
Programs. Requires collaboration with DSHS, ESD, SBCTC, and OFM to                             Diane Klontz                    OFM, removing this item next
establish and create data systems.                                                                                             quarter if not resumed
Program assessments scheduled with contractors to identify best practices                      Joyce Beebe                     June, 2009
including training, services provided, and employment outcomes.                                Eva Greenwalt
                                                                                               Denise Fry
How target was set: OFM WorkFirst Performance Team                                    Budget: 07’-09’ Biennium $24,811,000
Data Source: UI Database, Employment Security – data reporting lag al lows program completion and employer reporting
                                                                                                                                                                     16
Budget Activity: LG A097 - Community Mobilization Against Substance Abuse
Purpose: Support quality community initiatives to reduce substance abuse and violence through evidence based programs
Agency Goal: Improve the health and safety of communities and families
Priority of Government: Improve the safety of people and property
Analysis:
                                                                                  C018 - Percent of individuals receiving one or more family-
• Substance abuse and violence prevention including classes,
  community center program activities, and prevention
                                                                                    based prevention services who made progress (outcome)
  education.                                                                       100%
                                                                                    90%

• Participants are surveyed before and after they participate in                    80%             73%                  72%
  programs to assess program effectiveness.                                         70%
                                                                                    60%
• Graph shows the percentage of individuals receiving                               50%
  prevention services who self-report progress after program                                                                                    Actual
                                                                                    40%
  completion.                                                                                                                                   Target
                                                                                    30%

• Data for 2005-06 and 2006-07 represents roughly 400                               20%
  participants from 20 county programs.                                             10%
                                                                                     0%
                                                                                                2005-2006             2006-2007     2007-2008     2008-2009
                                                                                Result data is available in August annually.

Action Plan                                                                     Who                                               Timeframe
Train coordinators to select the best programs for their                        Ramona Leber                                      July, 2009
community.

Train coordinators to improve self-evaluation of their programs.                Ramona Leber                                      July, 2009


How target was set: Based on 6 year strategic plan goal.
Data Source: Community Mobilization/OSPI Prevention Database
Budget: 07’-09’ Biennium $8,198,000 – Community Mobilization has two federal and one state funding source.                                                    17
Budget Activity: LG A101 - Drug Prosecution Assistance Grants
Purpose: Enhance local jurisdiction capacity to prosecute drug crime
Agency Goal: Improve the health and safety of communities and families
Priority of Government: Improve the safety of people and property
Analysis:
• The Legislature created this program to assist six special
                                                                                      L014 - Percent of drug cases successfully prosecuted in
  county prosecuting attorneys who prosecute the increased                                        participating counties (outcome)
  court caseloads caused by successful drug interdiction                                                                                         Actual           Target
  programs.                                                                          100%            95%                  93%
                                                                                                                                             90%                   89%
• Clark, Snohomish, King, Pierce, Spokane, and Yakima                                 90%
  counties coordinate services with all other counties in the                         80%
  state.                                                                              70%
                                                                                      60%
• Success rate is the percentage of prosecutions resulting in
                                                                                      50%
  guilty pleas or verdicts.
                                                                                      40%
• Successfully prosecuted cases supported by these funds                              30%
  - 2008 1,413 of 1,585                                                               20%
  - 2007 1,178 of 1,315                                                               10%
                                                                                        0%
• The Washington Association of Prosecuting Attorneys will
                                                                                              State Fiscal Year State Fiscal Year State Fiscal Year State Fiscal Year
  analyze the cause for the downward trend in successful
                                                                                                     '05               '06               '07               '08
  prosecutions and report their findings to CTED in November.
                                                                                 This data is available annually in February. Program year begins in September.

Action Plan                                                                      Who                                                    Timeframe

Monitor contractors to confirm compliance                                        Harvey Queen                                           July, 2009



How target was set: Washington Association of Prosecuting Attorneys
Data Source: Washington Association of Prosecuting Attorneys Quarterly Reports
Budget 07’-09’ Biennium $2,284,000
                                                                                                                                                                           18
Budget Activity: LG A102 - Forensic Sciences Improvement
Purpose: Improve the quality and timeliness of forensics science services to local jurisdictions
Agency Goal: Improve the health and safety of communities and families
Priority of Government: Improve the safety of people and property
Analysis:
•     This federally funded program invests in training,
                                                                                 L018 – Average number of days to process
      equipment, and staff to improve and maintain faster                                 forensics cases (output)
      forensics research results.                                                                                        Actual
                                                                         100
                                                                                                                         Target
•     Backlog was reduced in part by training new analysts                         91
      which resulted in increased timeliness.                             90
                                                                                               85

•     Volume Data:                                                        80

       Year Case Backlog             Average Age                          70




                                                                                                                            Good
       2007      869                    273
                                                                          60
       2008      787                    188
•     Each year the Forensics Committee determines activities             50
      and fund distribution. The forensics laboratory may not             40
      always be their focus.
                                                                          30
•     The median age of backlogged DNA cases is currently 91
      days. With 12 new analysts, the backlog should be                   20
      eliminated in six years.                                                    2007        2008         2009          2010


Action Plan                                                             Who                             Timeframe
Continue to monitor forensics backlog.                                  Harvey Queen                    November, 2009



How target was set: In cooperation with WSP and Forensic Lab analysis
Data Source: WSP Forensics Services Laboratory
Budget: 07’-09’ Biennium $305,000 (federal)
                                                                                                                                   19
Budget Activity: LG A112 - Project Safe Neighborhoods
Purpose: Reduce gun and gang-related crimes in Eastern Washington
Agency Goal: Improve the health and safety of communities and families
Priority of Government: Improve the safety of people and property
Analysis:
• Project Safe Neighborhoods activities include: gang
                                                                                 L012 – Reduce per capita index crime in program counties
  investigation/prosecution, enhanced probation supervision                                  compared to state average (outcome)
                                                                               65
  and community patrols, the Keep Gangs and Guns Outta
                                                                               60                 59.67
  Schools Program, and public awareness campaigns.
• *Index crimes: arson, murder, rape, aggravated assault,                      55                                        53.25
  burglary, larceny, and motor vehicle theft.                                                                                                49.04
                                                                               50
• Eastern counties measured have included Spokane, Yakima,
                                                                               45
  Benton, and Franklin. In 2009, only Spokane county will                                           Project Safe Neighborhoods
  receive funding.                                                             40                   Target: stay below state average
                                                                                                                                                       39.83

• The crime data for this measure is based on calendar year.                   35
  The program data is available from contractors in July. Data
                                                                               30
  for both points of this measure will be reported in the third and
  seventh quarter of each state fiscal year.                                   25
                                                                               20
                                                                                             2004                    2005                 2006       2007
                                                                             2008 data will be available in July 2009.

Action Plan                                                                   Who                                                      Timeframe

Fully implement program in Tri-Cities and Yakima                              Bill Johnston                                            July, 2009

Increase funding to focus on Spanish-speaking population (Tri-                Bill Johnston                                            July, 2009
Cities, Yakima)
How target was set: Analysis of state and county crime trends.
Data Source: Crime in Washington Annual & Supplemental Reports, WA Assoc of Sheriffs & Police Chiefs
                                                                                                                                                               20
Budget: 07’-09’ Biennium $117,000
Budget Activity: LG A114 - Residential Substance Abuse Treatment
Purpose: Enhance incarcerated offenders access to substance abuse treatment to increase public safety through reduced recidivism
Agency Goal: Improve the health and safety of communities and families
Priority of Government: Improve the safety of people and property

Analysis:                                                                          L013 - Percent of participating offenders who do not reoffend
• Participating jurisdictions are: Department of Corrections and                              as drug users within the first year (outcome)
  Thurston County Corrections. Benton-Franklin is down-sizing
                                                                                                       Actual
  it‟s participation and will close-down in fiscal year 2009.                          100%
                                                                                                                100%   98%   97%         97%          96%
                                                                                                       Target                      94%
                                                                                        90%               86%
                                                                                                 81%                                            83%
• Currently there are 140 participants. Participant levels thru Q6                      80%
  and Q7 will drop based upon current local program staff                               70%
  reductions in Benton-Franklin County.
                                                                                        60%
                                                                                        50%
• Federal program funding for FY 2009 is an 11% increase in
  FY 2008‟s funding level. The FFY federal budget was passed                            40%
  replacing the lower fund level of the Continuing Resolution.                          30%
         •     2006 $133,000                                                            20%
         •     2007 $125,000                                                            10%

         •     2008 $118,000                                                              0%
                                                                                                FY06 FY07 Q1           Q2    Q3    Q4    Q5     Q6    Q7    Q8
         •     2009 $132,599 (To contract Jul ‟09 to Jun „10)                                                           FY 2008                  FY 2009

Action Plan                                                                         Who                                            Timeframe

Monitor contractors to confirm that program participants are                        Harvey Queen                                   June, 2009
tracked consistently across jurisdictions.
We have not yet received the FY 2009 Award notification from                        Harvey Queen                                   June, 2009
BJA yet
How target was set: Evaluation of prior program reports. The target is based on federal guidelines.
Data Source: Safe and Drug Free Communities program reports
                                                                                                                                                                 21
Budget: 07’-09’ Biennium $243,000
Budget Activity: A117 LG - Byrne Justice Assistance Grant
Purpose: Reduce drug trafficking and associated crime
Agency Goal: Improve the health and safety of communities and families
Priority of Government: Improve the safety of people and property
Analysis:
• This program funds inter-jurisdictional law enforcement drug
                                                                                             L005 - Number of drug trafficking organizations
  task forces. Task forces cross jurisdictional boundaries to                                          disrupted/dismantled (outcome)
  investigate and prosecute drug crimes. Byrne JAG Recovery                                                Actual
  funds will allow us to fully fund this proven program for the first                      120             Target
                                                                                                                                        113
                                                                                                                                              109
  time since 2004.                                                                                         95                      98
                                                                                           100                      94   94
                                                                                                    90                                              88
• Q6 performance may have deceased because of local funding                                                                   87

  reductions that resulted in staff reductions.                                              80
                                                                                                                                                         62
• In July 2009 the Drug Task Forces will change the definition of
                                                                                             60
  a drug trafficking organization from 3 or more suspects to 5 or
  more to comply with federal practices. The change may reduce                               40
  the number of drug trafficking organizations reported but may
  increase the quality of targets pursued.                                                   20
• Task forces have been participating in a best practices peer
                                                                                              0
  review to ensure that task force resources are focused on the
                                                                                                    Q5 Q6 Q7 Q8 Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8
  cases that result in disrupting or dismantling the most                                                  FY 2007                  FY 2008              FY 2009
  dangerous trafficking organizations.
                                                                                 This measure has a one quarter data reporting delay.

Action Plan                                                                       Who                       Timeframe
Provide monitoring/technical assistance to 10 task forces.                        Harvey Queen              July, 2010
Provide monitoring and technical assistance to Task Forces in                     Harvey Queen              Completed
Thurston, South King, and Pierce County.

Implement Peer Review schedule for all Task Forces.                               Harvey Queen              January, 2010
How target was set: Evaluation of average past task force performance (reporting is delayed one quarter)
Data Source: Task Force Quarterly Performance Activity Reports                                                                                                     22
Budget: 07’-09’ Biennium $10,560,000
Budget Activity: CSD A168 - Asset Building for Working Families
Purpose: Provides opportunities and incentives for families to save, acquire and preserve assets
Agency Goal: Move low-income and vulnerable families to self-sufficiency
Priority of Government: Improve the security of Washington‟s vulnerable children and adults
Analysis:
• Individual Development Accounts create incentives to save                C016 - Establish individual development accounts
  and invest in assets by leveraging an individual‟s savings with          (maintaining full enrollment by the 5th quarter) (output)
  private and public funds. Accountholders can access the
  leveraged funds as an eligible asset is purchased.                      Enrollments            Purchases              Enrollment Target        Purchase Target

                                                                    600
• IDA accountholders have leveraged $1.2 million against $1.8                                                497           512        512        524
  million in federal and private funds.                             500                           453
                                                                                      409
                                                                    400    353
• More than 50% of accountholders are saving for home
  purchases. Cars, businesses, and education related                300
  expenses are also eligible purchases.
                                                                    200

                                                                                                                                 66         68         84
• Funding and staffing for this program were reduced in the         100                                 37         52
                                                                                 16         29
  supplemental and 2009-11 Budget. Established accounts will          0
  not be impacted, but no new accounts will be created. CTED
                                                                            Q1          Q2          Q3        Q4             Q5         Q6         Q7       Q8
  may not have the resources to collect and analyze data on                                 FY 2008                                          FY 2009
  this program in the future as a result of the budget reduction.
Action Plan                                                                                      Who                                         Timeframe
Training and technical assistance is being provided to Clark, Chelan-Douglas, and                Anee Brar                                   Ongoing, or when
Grant counties.                                                                                                                              problems or
                                                                                                                                             questions arise
Accounts will be re-distributed to contractors who have reached full-enrollments and             Anee Brar                                   Quarterly
have standing waiting lists by Q5.
How target was set: Contractor reporting                              Budget: 07’-09’ Biennium $2,761,000
                                                                                                                                                                   23
Data Source: Based performance reported by IDA contractors
Budget Activity: CSD A172 – Assistance to Families of Incarcerated Parents
Purpose: Support advisory committee charged with identifying the needs of children and families of incarcerated parents.
Agency Goal: Improve the health and safety of communities and families
Priority of Government: Improve the safety of people and property

Analysis:
• The Children and Families of Incarcerated Parents Advisory
                                                                                  C021 - Percent of committee members attending meetings
  Committee released their 2008 report in January.                                       planned, staffed and facilitated by CTED (process)
  Recommendations were designed to improve service that                           100%
  Department of Corrections, DSHS, Department of Early                                                                                            Actual
                                                                                   90%
  Learning, and Office of the Superintendent of Public Instruction                                                                                Target
  provide for children and families of incarcerated parents.                       80%        76%

                                                                                   70%                    71%
                                                                                                                          62%
• This advisory committee is scheduled to sunset June 30, 2009.                    60%                           57%
                                                                                                                                    There was an error in the
                                                                                   50%                                              November data. 57% of
                                                                                                                                    members attend that
                                                                                   40%                                              meeting, not 52%.
                                                                                   30%

                                                                                   20%
                                                                                   10%

                                                                                     0%
                                                                                            Aug-08   Oct-08     Nov-08   Feb-09     May-09


Action Plan                                                                    Who                                       Timeframe

Produce and distribute the Children and Families of                            Louisa Erikson                            Complete
Incarcerated Parents Committee Report.

How target was set: Children and Families of Incarcerated Parents Advisory Committee attendance
Data Source: Council meeting attendance records

                                                                                                                                                                24
Budget Activity: CSD A173 – Financial Fraud and Identity Theft
Purpose: *TBD this measure is under development
Agency Goal: Improve the health and safety of communities and families
Priority of Government: Improve the safety of people and property

Analysis:
• Due to supplemental budget cuts the program has not started                                C022 - Percent of prosecutions in financial fraud
  yet. Budget reductions will impact this program‟s ability to                       100%
                                                                                                         and identity theft (outcome)
  reach its current target.                                                                                                                     Actual
                                                                                       90%                                                      Target
                                                                                       80%
• The program will be funded in part by revenue from Uniform
  Commercial Code filing fees and with State General Funds.                            70%
                                                                                       60%
• This program will provide funding to King, Pierce, and Spokane                       50%
  counties for additional deputy prosecutors, law enforcement
                                                                                       40%
  staff, and other support for the prosecution and reduction of
  financial fraud and identity theft crimes.                                           30%

                                                                                       20%
                                                                                       10%

                                                                                        0%
                                                                                                  Q1   Q2     Q3    Q4     Q5    Q6        Q7      Q8
                                                                                                        FY 2008                       FY 2009


Action Plan                                                                       Who                                    Timeframe

Develop Financial Fraud and Identity Theft program                                Bill Johnston                          July, 2009
application, contract, and performance measures.

How target was set: Collaboration with Financial Fraud Identity Theft Contractor and CTED staff
Data Source:
Budget: 07’-09’ $983,000 (This amount was reduced in the current 2009 Supplemental Budget)
                                                                                                                                                         25
Budget Activity: A174 CSD – Statewide Dispute Resolution Center
Purpose: Ensure that citizens have access to litigation alternatives through dispute resolution programs.
Agency Goal: Improve the health and safety of communities and families
Priority of Government: Improve the safety of people and property
Analysis:
                                                                            C023 – Number of non-litigation cases annually (output)
• The Dispute Resolution Program enhances the capacity and
  availability of out-of-court mediation services statewide by          10,000
  funding mediator training and mediation expenses.
                                                                          8,000
                                                                                       6,599
• The target was established using case data estimates for 2007
                                                                                                             5,777                       Actual
  that was inaccurate. That error, along with a likely reduction in       6,000                      5,535
                                                                                                                                         Target 7,858
  program funds in the 2009-11 Budget may prevent this
  program from achieving the current target.                              4,000
                                                                                                                          2007 data was reported in
                                                                                                                          error as 7,555. The correct
• In 2008 30 percent of cases were in the workplace, 17 percent           2,000
                                                                                                                          number of cases in 2007 was
                                                                                                                          5,535.
  were related to parenting plans, and 14 percent were related to
  landlord tenant disputes. A survey of clients who used these
                                                                               0
  services indicated that 92% would recommend mediation
  services to others.                                                                  2006          2007    2008        2009        2010        2011

                                                                                                                State Fiscal Year
                                                                      Data is available annually in April.

Action Plan                                                           Who                                                Timeframe
Approve a plan and statement of work to reduce litigation cases       Bill Johnston                                      Complete
across the state.




How target was set: Historic number of non-litigation cases
Data Source: Kitsap County Dispute Resolution Center                                                                                                    26
Budget: $994,000

				
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