Over 1800
Professional Development Programs
graduates
Business Analysis Canada-wide!
Find out more at an
®
upcoming online
information session.
See inside for details.
The Masters Certificate in
Business Analysis
OTTAWA
gain the competency, confidence and credibility to
be a successful and sought-after Business Analyst or
Business Systems Analyst.
Fall 2010 Program
18 days over 6 months in convenient Friday/Saturday sessions
November 9, 2010 - April 2, 2011
18 DAYS OvER 6 MONTHS • 9 lEARNINg MODUlES UPCOMINg PROgRAM DATES
The Masters Certificate in November 9, 2010 – April 2, 2011
Business Analysis
Effective Business Analysts are very much in OUR NETWORk OF UNIvERSITY PARTNERS
demand today – in the technical arena as well as
the business side of projects.
The Masters Certificate in Business Analysis equips you with the
knowledge and techniques to plan, elicit, communicate, analyze,
model, validate and manage user requirements through the project
life cycle. THE RESUlT: projects with cost savings, accurate time to
market, and most importantly, solutions that meet the organization’s Receive Canada’s most respected business
analysis certificate through our network of
business needs.
university partners in these cities:
OTTAWA:
Sprott School of Business,
2010 PROgRAM Module Dates Carleton University
sprott.carleton.ca/ppd
convenient alternate Friday/Saturday Sessions
Module 1 > 1 DAY TORONTO:
Schulich School of Business,
Program Introduction and Business Nov. 9, 2010 York University
Analysis Framework** www.seec.schulich.yorku.ca
Module 2 > 2 DAYS
Nov. 19-20 EDMONTON & CALgARY:
Creativity and Critical Thinking** Learning and Performance Institute
www.developyourpeople.com
Module 3 > 2 DAYS
Planning, validating and Managing Dec. 3-4
SAINT JOHN:
User Requirements** University of New Brunswick
cel.unb.ca/profdev
Module 4 > 2 DAYS
Communications Input: Questioning, listening, Dec. 17-18
SASKATOON & REgINA:
Facilitating and Managing Conflict**
University of Saskatchewan
www.edwards.usask.ca/programs/bas
Module 5 > 2 DAYS
Jan. 14-15, 2011
Eliciting User Requirements**
ST. JOHN’S:
Memorial University of Newfoundland
Module 6 > 3 DAYS www.mun.ca/cmd
Modeling the Business Problem
Feb. 10-12
and Solution**
VICTORIA:
University of Victoria
Module 7 > 2 DAYS www.business.uvic.ca/executive
Communications Output: Planning, Writing Mar. 4-5
and Presenting**
WINNIPEg:
The University of Winnipeg
Module 8 > 2 DAYS www.uwinnipeg.ca/index/dce-welcome
Mar. 18-19
Filling in the gaps
Module 9 > 2 DAYS MONTREAL & QUEBEC CITY:
Apr. 1-2 Université Laval
Final Exam and Simulation Execution www.fc.ulaval.ca
**These modules qualify for PDU credits from PMI®.
Register online today at sprott.carleton.ca/ppd
PROgRAM FEATURES
n Use the most current
business analysis
practices and techniques
applicable to a range of
industries
n A wealth of expertise
delivered by instructors
with real-world
experience
n Action learning
exercises, case
studies and simulation
that ensure learned skills
are put into practice
Unleash your
n Share knowledge and
Potential
network with Business
Analysts from diverse
organizations
HERE ARE YOUR NEXT STEPS to receiving your
Masters Certificate in Business Analysis…
The program consistently builds the knowledge and 1 To Register, visit
skills necessary to become a competent, confident sprott.carleton.ca/ppd (or see Convenient Registration
and sought-after Business Analyst – a role that is Options on rear panel of this brochure).
now recognized as critical to creating successful
business solutions and satisfied customers. 2 To Ask a Question About the Program
Call us at Tel: 613.520.3486, or
Why Should You Attend? e-mail: profdev@sprott.carleton.ca
This intensive learning experience can help you: Join us for a free 1-hour online information
session (see inside for dates). RSVP online at:
n Expand and confirm the knowledge, tasks and
techniques of an effective Business Analyst www.MastersCertificateInBusinessAnalysis.com/sprott
n Become creative, innovative and a critical thinker
3 For Further Program-Related Information
n Master the communication, analytical and
modeling practices throughout the project life Visit the program website at:
cycle www.MastersCertificateInBusinessAnalysis.com/sprott
n Share and network with other business analysts • watch a video message from the Program Director
• see what past participants have to say
n Advance your career in business analysis
• review the instructors and their areas of expertise
n Prepare for the IIBA certification process • see the list of participating organizations
PLUS, receive 126 CDUs/PDUs towards your
Continuing Certification Requirements.
Register online today at sprott.carleton.ca/ppd
PROgRAM MODULE DESCRIPTIONS
MESSAgE FROM THE PROgRAM DIRECTORS MODULE 1 Duration: 1 day
Effective Business Analysts are very Program Introduction and Business Analysis
much in demand today – in the Framework
technical arena as well as the
business side of projects. But formal On the opening day, we build the foundation of the certificate
program and discuss the role and responsibilities of the
education is becoming a key
Business Analyst.
requirement for all BAs. The days
of just ‘winging it’ are over. WHAT YOU WILL LEARN:
• Understand the project/product life cycle and the role of the
The Masters Certificate in Business Business Analyst
Analysis program focuses on the • Learn the competencies of the Business Analyst
vital ingredients to be an effective
• Determine the project team and team members’ roles
BA – from planning, communicating,
• Review the knowledge areas of the International Institute of
eliciting, and analyzing to validating
Business Analysis (IIBA) Body of Knowledge (BABOK)
and managing the user requirements – throughout
the project life cycle.
Our curriculum is aligned with the latest draft
of the IIBA® Body of knowledge (BABOk®), and MODULE 2 Duration: 2 days
we are confident that upon graduation from our pro-
gram, you will be ready to sit for the CBAP® exam. Creativity and Critical Thinking
Your participation in this program is an investment Learn to think “outside of the box” and apply critical thinking,
that will pay major dividends for your organization creativity and innovation to your business analysis practices
and solutions.
and your career.
WHAT YOU WILL LEARN:
• Learn proven techniques to enhance your personal creativity
and strategic thinking skills
David Barrett, Program Director • Determine root causes
Centre of Excellence in Business Analysis • Draft a problem statement that clearly defines your challenge
Schulich Executive Education Centre • Identify the best solutions and create successful action plans
Schulich School of Business, York University
MODULE 3 Duration: 2 days
Beverley Fingerhut, Program Director
Centre of Excellence in Business Analysis Planning, validating and Managing User
Schulich Executive Education Centre Requirements
Schulich School of Business, York University
Develop a plan that includes determining and estimating the
requirements activities a BA typically performs and how to
control and manage changes to the deliverables.
WHO SHOUlD ATTEND?
WHAT YOU WILL LEARN:
n Business Analysts from all industries who are
• Identify and analyze all relevant stakeholders
responsible for identifying, analyzing and managing
business requirements, analyzing business processes • Develop a Work Breakdown Structure (WBS) that is require-
and recommending solutions ments driven, focusing on planning, testing and managing
responsibilities
n Business Analysts and their Managers new to the role
• Develop a risk plan and a high-level test plan
n Business and Systems Analysts who lack formal training
and need to close the gaps in their background • Learn strategies for managing change in the requirements
n Business or IT professionals who want to move into the
Business Analyst role
n Project Managers
IN-COMPANY TRAININg: Please note that any of The Masters
n Quality Assurance professionals Certificate in Business Analysis modules can be delivered
in-company for groups of 10 or more. For more information,
n Product Managers
call 613.520.3488 or visit sprott.carleton.ca/ppd
n Business Consultants
Register online today at sprott.carleton.ca/ppd
MODULE 4 Duration: 2 days
• Present requirements to different types of audiences and
ensure that the contents are understood
Communications Input: Questioning, listening, • Create a communication plan detailing stakeholders, the
Facilitating and Managing Conflict information needed by each, and forms of communication
Effectively elicit requirements, recommend the business solution and
achieve commitment by effectively communicating and negotiating
with all stakeholders, from user groups to technical teams. MODULE 8 Duration: 2 days
WHAT YOU WILL LEARN:
• Ask the right questions from the start Filling in the gaps
• Apply effective listening and clarifying techniques Review all material and take an in-depth look at the Enterprise
• Facilitate a group requirements session Analysis sections of the International Institute of Business
• Learn to manage conflict and build consensus Analysis (IIBA) Body of Knowledge (BABOK). This module
equips potential candidates to sit for the IIBA Certified
Business Analysis Professional (CBAP) exam.
WHAT YOU WILL LEARN:
MODULE 5 Duration: 2 days • Review of course material mapped to the IIBA Body of
Knowledge
Eliciting User Requirements • Enterprise analysis activities and the BA in Enterprise Analysis
Equip yourself with the ability to gather, document and identify • A review of the CBAP exam process
user requirements.
WHAT YOU WILL LEARN:
• Capture, clarify and confirm prototype requirements MODULE 9 Duration: 2 days
• Write clear, complete and unambiguous requirements
• Identify high-risk requirements and what to do about them Final Exam and Simulation Execution
• Manage the change control process and requirements sign-off The final exam consists of multiple-choice questions and covers
all the course material presented in the program. In Project
Simulation, all participants in assigned teams present their
completed real-world case study, applying the knowledge and
MODULE 6 Duration: 3 days skills learned throughout the modules.
WHAT YOU WILL LEARN:
Modeling the Business Problem and Solution • gain insight into different approaches to the case study
Learn the key analysis models BAs use to analyze, formalize and • Relate concepts taught in the course to the case study
validate business and system requirements, along with their • Produce and present the deliverables needed to complete
purposes, strengths and when to apply them. the project successfully
WHAT YOU WILL LEARN:
• Techniques to document, analyze and redesign processes
• How to build a logical data model to represent an organiza-
tion’s information requirements and business rules
• How to develop a Use Case Model, considered to be industry
best practice in representing functional requirements
MODULE 7 Duration: 2 days
Communications Output: Planning, Writing and
Join us for a free 1-hour online information session
Presenting
1:00 pm-2:00 pm EST/EDT. Choose from one of these days:
Write effective, readable documents and present clear requirements
and solutions by defining your objectives and your audience. Apr. 20, 2010 Jul. 20, 2010 Oct. 20, 2010
Develop a communications plan to get buy-in from stakeholders.
May 20, 2010 Aug. 20, 2010 Nov. 22, 2010
WHAT YOU WILL LEARN: Jun. 21, 2010 Sep. 20, 2010 Dec. 17, 2010
• Write clear and concise requirements
• Assemble a requirements package, complete with executive Simultaneous website/telephone session. Once you register,
summary and a plan for how requirements will be communicated you will be sent your login details. RSVP online at:
www.MastersCertificateInBusinessAnalysis.com/sprott
REgISTRATION DETAIlS
®
CONVENIENT REgISTRATION OPTIONS THE MASTERS CERTIFICATE IN BUSINESS ANAlYSIS
ONLINE REgISTRATION OUTSTANDINg PROgRAM FACUlTY
sprott.carleton.ca/ppd
FAX REgISTRATION Ron Babin Clément Côté
You may also download and print a Registration Form from
Ron has 30 years of IT and Clément has more than 19 years of
sprott.carleton.ca/ppd, complete and fax to the Registrar, Sprott
management consulting experience experience in planning, requirements
School of Business, 613.520.7507
in the classroom. Ron specializes in management, cost control, estimating,
MAIL REgISTRATION applying leading edge outsourcing development of analysis and project
Mail your downloaded Registration Form to standards to improve profitability and management systems, processes and
Sprott School of Business, Carleton University
efficiency. methods.
312 Dunton Tower, 1125 Colonel By Drive
Ottawa, ON K1S 5B6 Christine Beaulieu Doug Land
PHONE REgISTRATION With 25 years experience in the Doug teaches Project Management
Telephone 613.520.3486 implementation and management of and Business Analysis in a variety
IT systems for large companies in of settings, including corporate and
PROgRAM DATES & LOCATION Québec, Christine is currently a senior academic. His passion and specialty
Fall 2010 Program: November 9, 2010 – April 2, 2011 consultant in project management focus is on effective communications
Sprott School of Business
coaching and business process review. and Human Resources.
Carleton University Lesa Berec W.g.M. (Bud) Lush
312 Dunton Tower, 1125 Colonel By Drive
Lesa is an award winning Bud specializes in education, training
Ottawa, ON K1S 5B6
communication specialist with over 15 and staff competency assessment
Tel: 613.520.3486 Fax: 613.520.7507
years experience in planning, creating for management projects, and is
Unless otherwise announced, all modules of the Masters Certificate in
and presenting business documents. a guest simulation designer and
Business Analysis commence at 8:30 a.m and end at 5:00 p.m. She has taught business writing to lecturer at the U.S. Defense System’s
clients in the public and private Management College.
sectors.
FRAMED CERTIFICATE OF PROgRAM COMPLETION Mark Moore
You will receive a handsomely framed Certificate of Completion. georges Bryson Mark has 20 years of experience
Participants must attend all days of all program modules in order to georges has more than 25 years of in business analysis and project
receive the certificate. experience and is a recognized Change management, and works with clients
Leader for the development and around the world, teaching business
PROgRAM FEE introduction of new enterprise wide analysts and project managers in more
$8,500 CDN + 13% HST = $9,605 CDN • 18 days systems, processes, procedures and than 15 countries.
• Program fee includes full 9-module program tuition, all techniques.
Debbie Showler
teaching materials, lunches and refreshments
• Carleton University’s liability is limited to reimbursement of paid
Ken Buchanan Debbie specializes in creative problem
tuition fee. Ken has worked as a BA for over 10 solving. She has more than 16 years
• Full program fee is payable prior to start of program. years in the public, private and non- of business analysis experience.
profit sectors. He has specialized in
Patrick van Abbema
DEPOSITS, CANCELLATIONS, REPLACEMENTS AND TRANSFERS systems improvements, CRM software
deployment, system modeling and Patrick is a senior business analyst
IMPORTANT: A deposit of $800 is required to secure your place in
training. with over 15 years of experience
the program. Please include your credit card information on faxed
providing consulting, business process
or online registrations, or mail a cheque along with your completed
gladys Carroll re-engineering and strategic expertise
program registration.
gladys has worked in an advisory role to clients in North America and
• If you are unable to attend the program you may transfer to
with diversified client bases worldwide Western Europe.
the next session, subject to the 21-day written notification
for over 15 years. She specializes
requirement or your organization may name a replacement
candidate.
in training managers how to better
• Only one module transfer to another session will be permitted manage change and organizational
(subject to space availability) without penalty. Each subsequent transition.
transfer request has a $200 administration fee.
Roy Cook
• A full refund will be issued for written cancellations received
Roy specializes in requirements
a minimum of 21 days before the program start date. Written
cancellations received after this date will incur an administration planning, testing and managing. A
charge of $800. Non-attendance or withdrawal after program start highly accomplished six sigma black
date will incur a full program fee. belt, he has managed a wide variety
of business process simplification and
Modules, speakers, topics, dates, fees, locations and applicable taxes are subject to change. improvement initiatives.
To REgISTER see our CONvENIENT REgISTRATION OPTIONS at left.
For FURTHER INFORMATION, look inside for YOUR NEXT STEPS