Aviation Management Writing and Communication
Mount San Antonio College
Instructor: Dr. Samuel R Pavel
Telephone: 618-453-7269 (office) 618-559-6428 (cell)
Email Address: firstname.lastname@example.org
This course is a study of the writing communication skills used by managers in the
aviation industry. Foundations of technical writing style and documentation are followed by
descriptions of specific aviation-related technical writing applications such as
correspondence, grants, manuals, progress reports and promotional materials. Specialized
skills such as conflict resolution, technical presentations and electronic communication
complete the course.
Students will define and describe effective practices for planning and composing technical
documents used in aviation.
Students will practice basic technical writing skills such as situation analysis, readable style,
design, documentation, and graphics.
Students will distinguish between the components, style and tone of major technical and
aviation writing applications.
Students will be able to prepare technical documents, aviation presentations, and email.
Students will show an understanding of the Internet and its usage in aviation.
Students will define and describe effective approaches to conflict resolution in the workplace.
Objective and subjective examinations and quizzes.
Instructor evaluation of prepared documents.
Instructor evaluation of an aviation presentation.
Markel, Mike. (2010). Technical Communication (9th ed.). Boston: Bedford/St. Martin’s.
Aaron, J.E., (2010). The Little Brown Compact Handbook. (7th ed.). New York: Longman.
Attendance/Class Participation/Quizzes 10%
Midterm Exams 30%
Application Documents 30%
Training Manual 10%
Training Manual Presentation 10%
Final Exam 10%
The following table represents the grade scale*:
A = 90% - 100%
B = 80% - 89.9%
C = 70% - 79.9%
D = 60% - 69.9%
F = < 60%
* I reserve the right to change the grading weights and grading scale for extenuating
circumstances to be determined concurrently by the student and by myself.
Attendance and participation are very important. Absenteeism will have a significant
impact on your grade and your ability to achieve the desired course objectives. Therefore,
absences will only be excused for legitimate reasons (those which are beyond your control).
Advanced notification of any absence should be given when possible.
A large portion of this class will be used to develop and present oral presentations.
Public speaking is an art that only can be developed and improved upon by practice, practice,
practice. Some oral presentations will be prepared in advance. Other oral presentations will
be extemporary. Be prepared to speak at a moment’s notice.
Participation does not mean that you continually talk in class. Participation does mean
coming to class prepared to contribute to the class discussion with questions and insights you
learn from the reading assignment. I will check to see if you really are participating in class
with unannounced quizzes.
If you bring your laptop, iPhone, Droid, Blackberry, or any such item to class feel free to
take notes on the device. However, the first time I see you surfing the Internet, texting, or
calling your friend during class time all the devices will be banned for the rest of the
semester. It is rude and inconsiderate of your neighbors and myself. If you must use the
device for anything other than class purposes please go into the hallway.
Please place your cell phone in silent mode. If the phone rings during class I reserve the
right to confiscate the device and talk to the calling party.
There will be two (2) take-home term exams and one (1) take-home final exam. The
dates of the exams are listed below. The material covered in the exam will be announced in
class the week before so as to retain flexibility of the flow of the course.
The Final exam is comprehensive, yes that means everything covered the entire semester.
Mid-term #1 due by 12:00 pm September 2nd
Mid-term #2 due by 12:00 pm September 16th
Final Exam due by 12:00 pm September 30th
We will discuss six (6) types of documents in the course: Email, Letters, Memorandums,
Informational Reports, Recommendation Reports, Proposal/Progress Reports. You will
prepare an example of each type of document. Each will be graded according to the criteria
discussed prior to their assignment.
Training Manual and Presentation:
At the end of the course you will prepare a training manual for accomplishing some type
of aviation task – Flying a C172, Building a Homebuilt Aircraft, Getting an Airworthiness
Certificate, Getting a Private Pilots license, General maintenance on a PA28, etc. The
manual will contain most of the elements we discuss and practice throughout the semester.
In the body of the manual you will chose one subtask and create a detailed entry on how to
perform the subtask. From this entry you will also create an oral presentation that you will
give to the class on the last day of the semester. The format of the presentation is up to you,
but it must be professional and complete.
We will discuss topics and examples as the course progresses.
Instructors will provide guidance and direction to students in the classroom in the event
of an emergency affecting your location. It is important that you follow these instructions
and stay with your instructor during an evacuation or sheltering emergency. If you are
located on a military installation, and depending on the type emergency, a senior military
member may take control of the situation and direct you on the action to take. Please follow
their instructions and do as asked. Similarly, if you are at a community college, their security
personnel may arrive and take control of a situation, please follow their instructions as well.
Academic Dishonesty Policy:
Students may be subject to disciplinary proceedings resulting in an academic penalty or
disciplinary penalty for academic dishonesty. Academic dishonesty includes, but is not
limited to, cheating on a test, plagiarism, or collusion.
ADA Statement for Students Requiring Special Accomodations:
As per Section 504 of the Vocational Rehabilitation Act of 1973 and the American
Disabilities Act (ADA) of 1990, if accommodations are needed, inform your instructor as
soon as possible.
Course Schedule (subject to occasional revision):
Date Topic Reading
Weekend Course Introduction
#1 Overview of Technical Communication Markel Chapter 1
The Writing Process Aaron Part 1
Writing In and Out of College Aaron Part 2
Clarity and Style Aaron Part 3
Sentence Parts and Patterns Aaron Part 4
Legal and Ethical Writing Markel Chapter 2
Writing Technical Documents Markel Chapter 3
Writing Collaboratively Markel Chapter 4
Making Oral Presentations Markel Chapter 21
Weekend Analyzing Your Audience Markel Chapter 5
#2 - International Readers
Researching Your Subject Markel Chapter 6
Organizing Your Information Markel Chapter 7
Designing Documents Markel Chapter 11
Designing Graphics Markel Chapter 12
Reviewing, Evaluating, and Testing Documents Markel Chapter 13
Writing Letters, Memos, and E-Mails Markel Chapter 14
Writing Definitions, Descriptions, and Instructions Markel Chapter 20
Weekend Writing Proposals Markel Chapter 16
#3 Writing Informational Reports Markel Chapter 17
Writing Recommendation Reports Markel Chapter 19
Review and Catch Up