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Lake District research

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LAKE DISTRICT NATIONAL PARK AUTHORITY (LDNPA)





PROMOTING SUSTAINABLE TOURISM



November 2005





1 INTRODUCTION



1.1 This is our first ‘tourism statement’. We have produced it because we believe

sustainable tourism can bring widespread benefits – to our local economy,

communities and environment – and we want to play an active and positive role

in its future development.



1.2 Our current work is wide-ranging: from the promotion of access and

development of sustainable transport initiatives, to the conservation of historic

landscapes and improvement of public places. Of our total budget of almost

£9.5 million in 2004-2005, the majority supported activities that directly and

indirectly benefit tourists and tourism-related business interests.





2 THE CHALLENGES AHEAD



 Adapting to changing recreation and leisure pursuits

 Meeting visitor expectations of better quality provision

 Implementing new legislation, for example on access rights

 Enhancing biodiversity for people to enjoy

 Taking account of Government agendas such as social inclusion

 Adopting the new planning system and engaging people more

effectively

 Maximising private investment through a positive planning

framework

 Implementing regulations, for example on water quality and energy

conservation

 Planning for climate change

 Managing the effects of agricultural and forestry reforms

 Preventing the loss of tranquillity whilst accommodating new

technologies

 Responding to possible boundary changes

 Making sure that our work meets regional and national objectives



2.1 Tourism in the Lake District National Park, as elsewhere, is undergoing

significant change (Appendix 1). Research shows an increasing number of

short breaks and out-of-season breaks, as more people take their main

holiday abroad, and self-catering holidays are growing in popularity. Recent

years have seen an increase in demand for second homes and static

caravans. Visitors to the National Park, from day and staying visitors to

business tourists and those visiting friends and relatives, are seeking out

different types of holiday and different experiences.







1

2.2 There has been a rise in active sport and recreation, including large-scale charity

and challenge events such as the Three Peaks Challenge, and a growing interest

in nature-based tourism. Visitors now expect better quality in every aspect of

their visit from booking arrangements and accommodation, to attractions and

public places. Studies suggest, however, that we are faced with a very mature

tourism industry, an image that is beginning to look tired, and increasing visitor

dissatisfaction with facilities, especially the public realm1. Importantly, the one

thing that remains constant is that the majority of people come to the Lake

District National Park because of its spectacular scenery, and the peace and

quiet it offers.



2.3 The consequence for us, of these changing trends, is wide-ranging. We are

receiving more planning applications for extended periods of opening,

improvements to properties, conversions and changes of use, for example

from touring to static caravans. We are influencing the management of

organised events by promoting good practice, and spending more money,

for example on repairing footpath erosion. We are implementing the new

public rights of access, under the Countryside and Rights of Way Act 2000,

by providing information and advice to landowners and visitors, and making

it easier for people to access the fells for example through the provision of

new gates and stiles. We are also advising on nature tourism projects, for

example the North West Wetlands Network project, which aims to create

new habitats, bring wildlife benefits and enable people to learn more about

wetland sites.



2.4 A recent study of recreational demand in National Parks2 has concluded that the

traditional focus on education, visitor management, and statutory access duties

is shifting to a more proactive approach to outdoor recreation. Policies are more

positive, and there are now many examples of exciting and innovative projects.

The Guide to Good Practice includes a number of examples from the Lake

District National Park: the management of motorised recreational vehicles,

adoption of zoning policies on Bassenthwaite, and visitor monitoring on the

Keswick railway footpath and other routes3. This work allows us to identify the

needs of different visitor groups and minimise conflicts of interest.



2.6 We have taken account of the Panel’s Report on the Cumbria and Lake District

Joint Structure Plan 2001-2006 examination in public. Keswick, Ambleside,

Windermere and Bowness are now recognised as key service centres. The

Market Towns Initiative is assisting the regeneration of these settlements and

underlies the importance of focusing tourism investment in locations where it

can provide the greatest benefit. We need to demonstrate that our policies really

can make a difference – in encouraging private investment to help strengthen the

local economy.



2.7 We will continue to advise on, and seek funding for, improvements to historic

buildings and settlements, including traffic management schemes, and have

recently carried out a review of our car park charges which aims to benefit

motorists and businesses alike4. We are helping to develop innovative and

integrated sustainable transport initiatives, to encourage people to leave their

cars behind and use public transport where possible. We want to make this an

easy and inexpensive option and to link, where possible, with tourist attractions,





2

accommodation, walking and cycling routes. We support the concept of county-

wide cycle and equine tourism strategies which have the potential to further

National Park purposes.





2.12 We can turn some of these land management issues to our advantage: The

Lakeland Herdwick Direct scheme, for example, helps to support local hill

farmers, maintain traditional farming practices and ensure that this native sheep

breed survives. It makes a direct link between producers and consumers and can

raise tourists’ awareness of our cultural heritage. The use of traditional breeds,

which have an inherited instinct for their own pasture, can also reduce the need

for fencing on the fells, which are valued for their openness and the freedom to

roam. Sourcing produce, goods and services locally can be an important part of

a sustainable tourism industry.



2.13 The landscape changes brought about by shifts in agricultural and forestry

practices have been exacerbated by other factors. The demand for better

communications and search for alternative technologies, for example, has led to

more planning applications for mobile masts and wind farms. These features can

have a significant cumulative effect, especially in upland areas. Recent research,

carried out for the Countryside Agency and Campaign for the Protection of

Rural England has drawn attention to the gradual loss of tranquillity across the

country through, for example, light pollution, aircraft and traffic noise, and

human impact – such as the presence of pylons and masts6 . Tranquillity is, for

many visitors, a key asset of all the National Parks and we must find acceptable

ways to prevent its erosion.



2.14 The Lake District is currently included on the Government’s tentative list of

potential world heritage sites. If selected and then successfully nominated, the

site would be inscribed by the United Nations Educational, Scientific and

Cultural Organisation (UNESCO). As an Authority, we believe that world

heritage site (WHS) inscription would bring protection for more of the special

qualities of the National Park and we resolved, in 2003, to support the principle

of seeking WHS status. The implications for the tourism industry are wide-

ranging and have been the subject of an independent report commissioned by

the North West Development Agency7. Partner organisations will meet in

January 2006 to discuss the funding needed to pursuing inscription, and agree

either to establish a joint, funded partnership or obtain regional agreement to

end the process.



4 EXAMPLES OF GOOD PRACTICE



Car-Free Travel Initiatives: The ‘B4 Network’ and ‘Give the Driver a

Break’



4.7 The B4 network (bus, boat, bike and boot) was set up to provide attractive,

integrated and alternative means of travel to the private car and serves the

needs of visitors and local people travelling to and within the Coniston,

Grizedale and Hawkshead areas. Partners include Windermere Lake

Cruises, Coniston Ferry Services, Mountain Goat Ltd, Grizedale Mountain







3

Bikes, Steam Experiences Ltd, the National Trust, the Forestry Commission,

Cumbria County Council, and the Tourism and Conservation Partnership.



4.8 The B4 network has, at its heart, a boat-bus-boat service called the Cross

Lakes Shuttle which links the lakes of Windermere and Coniston Water and

services the honey pot sites of Hawkshead, Grizedale and Tarn Hows. The

Shuttle has an integrated timetable and through-ticketing and there are

cycle racks on the boats and minibuses that provide the service. As part of

the initiative we have identified, designed and constructed strategic traffic-

free links for cyclists and walkers. This has created a safer and more

attractive network of paths linking shuttle boat and bus stops with tourist

attractions, towns and villages. Information about the Cross Lakes Shuttle

includes details of local tourist attractions and there are negotiated discount

packages for Cross Lakes Shuttle users.



4.9 Visitor monitoring highlights the popularity of the service: In 2003, for

example, the Cross Lakes Shuttle carried over 5,000 customers, 57% had a

car available that they chose not to use, and 92% of customers described

the service as good or very good. Indeed, the B4 network has become a

tourist attraction in its own right.



4.10 Our commitment to the promotion, development and use of sustainable

travel options is also reflected in our Authority-led ‘Give the Driver a Break’

CareFree initiative. In partnership with Cumbria County Council, Friends of

the Lake District and Stagecoach, we have produced a series of leaflets

which encourage visitors to leave their cars behind and travel by alternative

and often unusual means of transport - steam train, open-topped bus, and

traditional timber launch – throughout the National Park.



4.11 Both of these innovative schemes - the B4 Network and Give the Driver a

Break Scheme - have recently been acknowledged in the Good Practice

Guide of Integrated Transport Measures in National Parks commissioned by

the Department of Transport and DEFRA.



The Sustainable Development Fund





4.13 The Country Lanes Cycle Centre, Windermere, operates cycling day trips

and short breaks, and promotes cycling locally and nationally as a sustainable

form of transport. It works in partnership with First North Western Rail and

Cumbria Tourist Board. The initiative has led to the creation of two new jobs

and offers cycling proficiency training, free of charge, to local schools. The new

premises, adjacent to Windermere station, are fitted with photovoltaic solar

panels. The scheme received £22,500 from the SDF towards the solar panel,

electronic marketing, cycle proficiency and maintenance courses locally.



4.14 The Lakeland Camping Barns Joint Marketing Project has aimed, through

direct marketing, to increase occupancy levels in camping barns throughout the

Lake District, and to develop cycling and walking routes between barns. The

camping barns are usually converted stables, corn stores or cattle byres. The

network provides a supplementary income for farmers whilst offering simple

and affordable accommodation to all social, ethnic and age groups.





4

4.15 The Rydal Hall Garden Restoration Project provides a unique ‘eco-

educational’ experience for both residential and day visitors. It includes repair

and replanting of the walled garden to produce organic produce for the hall,

youth centre and café, and installation of interpretation panels in the education

centre and grounds. These give information on Rydal Hall’s hydro-electric

power scheme and its sustainable estate management, demonstrating the

possible links between renewable energy and organic produce.



4.16 The Low Bridge End Farm woodland display, which is within part of a

traditional hay barn, informs visitors about the history and ecology of farm

woodlands in Cumbria and their sustainable management. Exhibits include

items produced from sustainable and non-sustainable resources. The barn is

linked to adjoining farm woodland where visitors can see sustainable

management in practice.



4.17 Solar Passenger Boat, Coniston. Coniston Ferry Services has created the first

solar- powered passenger boat in the Lake District by converting a traditional

1920s diesel powered launch to electric power, provided in part by solar panels

mounted in the roof of the boat. The boat is a popular attraction for visitors to

Coniston Water and can help to raise awareness of the importance of renewable

energy and the need to reduce carbon emissions.



4.18 The Hidden Britain Centres Project helped to address some of the social and

economic problems which followed the foot and mouth outbreak in 2001. It

gave Cumbrian communities an opportunity to develop innovative, sustainable,

community-owned and led initiatives. In Gosforth and Wasdale, local people

have designed interpretative and informative material, including a guide booklet

and website, which they hope will encourage visitors to stay longer and spend

locally.



4.19 Pooley Bridge Farmers’ Market. Farmers’ markets are a popular resource for

both local people and visitors. A grant from the Sustainable Development Fund

has helped to increase the number of stalls at the Pooley Bridge farmers’ market,

allowing more farmers to use it. The market helps to raise awareness of the link

between farming and the countryside through exhibitions and demonstrations.

Customers are encouraged to visit local farms to see how livestock are reared.



A Tourist Attraction: The Eskdale Trail and Dalegarth Station



4.20 The Eskdale Trail is a cycle route between Ravenglass and Dalegarth Station in

the Esk valley on the west coast. The trail was established to encourage visitors

and locals to cycle, create and promote safe and convenient access to the

countryside, provide a tourist facility that did not increase the level of

recreational motorised traffic in the valley, and extend the range of cycle

accessible attractions and facilities in West Cumbria. The initiative was led by

Cumbria Tourist Board, and partners included ourselves, the Ravenglass and

Eskdale railway and Muncaster Castle.









5

4.21 The Ravenglass and Eskdale steam railway was identified as an existing

attraction that could provide a sustainable way for cyclists to access the Eskdale

valley, and a number of train carriages were customised to carry bikes. A route

for cyclists from Dalegarth to Ravenglass stations was identified, the scheme

involved draining and surfacing in local granite in keeping with a landscape

sensitive to change. A route guide was produced, new cycle parking introduced

at Ravenglass station and Muncaster on route, and a new permissive cycleway

agreed at Muncaster to provide the missing link on the trail. A monitoring

programme was established to profile customers, count bridleway usage and

explore the potential for cycle hire at Ravenglass station.



4.22 Promotion of the trail is encouraging walkers as well as cyclists to take the steam

railway and the trail has added value to the existing tourist attractions of the

Ravenglass and Eskdale railway and Muncaster castle which is on route. The

Eskdale Trail has tested our policy on ‘Quieter Areas’ which are not normally

promoted in order to retain areas of the National Park that feel remote. Early

monitoring showed that use of the railway by bikes jumped from 41 carried

informally in 2002 to 652 in 2003. 65% of car visitors said they would be

encouraged to cycle if cycle hire was made available, and this has since been

provided.



4.23 A separate but complementary initiative has been the redevelopment of

Dalegarth station. The original facilities comprised a 1930s timber building with

felt roof, which housed the ticket office, shop and cafe, open shelter and toilet

block. The station occupies a unique location in terms of heritage and landscape

value and is an important tourist destination. There are no specific development

plan policies dealing with replacement of existing tourist facilities and the

application was therefore judged on its merit in terms of design and impact on

environment.



4.24 Negotiations between the developers and planners have ensured that the final

structure, in both design and materials, relates well to the railway heritage of the

site and the vernacular architecture of Eskdale. This has included attention to

detail like the type of slate used, external finish and landscaping. The new

building can accommodate groups of visitors more easily, provides better

facilities, including facilities for disabled users, and a lower floor gives more

flexibility in its overall use. Upgrading has improved the financial sustainability

of the railway company, an important consideration given its significance to the

local economy of the Eskdale valley.







6 OUR TOURISM POLICIES





6.2 The thrust of our tourism policies is simple:



 we would like to see a tourism sector which supports National Park purposes

and where there is an emphasis on local skills, materials and produce, and the

re-use of buildings.





6

 we want to provide the conditions for tourism businesses to flourish and for

visitor stay and spend to be maximised.

 we are keen to encourage quality and good design, and a scale of building,

facilities and activities which respects the landscape and its communities.

 we want everyone to come and enjoy the special qualities of the National

Park, put something back into the local economy and environment, and leave

with a better understanding and appreciation of what National Parks are all

about.



APPENDIX 1 – A PROFILE OF TOURISM IN CUMBRIA AND THE LAKE

DISTRICT

NATIONAL PARK



A recent study of visitors to Cumbria has shown that:



 The dominant market segment is the over 50s (particularly couples using their

own transport to take short breaks).

 Forty four per cent of all visitors come from 2 regions: the North and North

West.

 One in four visitors live within one and a half to two hours drive time of the

heart of the county. In terms of distance more than a third (36%) of visitors

live between 91 and 180 km (57-112 miles) and a further quarter (26%)

live more than 360 km (224 miles) from the centre of the county.



Source: Cumbria Tourist Board’s ‘Cumbria Visitor Profile 2002’



Other research carried out in 2002 to inform a forecasts study has also provided

information on visitor profile and activities. Surveys carried out in a number of

National Park towns, villages and tourist centres including Grizedale and

Whinlatter showed that:



 Most people were on holiday (80%) and normally lived outside of Cumbria

but within the UK .

 25% of visitors were aged 35-44 and 67% were with partners or spouses.

 Most visitors were within the CAMEO category of ‘wealthy retired’, smaller

family homes and less affluent older’ groups.

 More than one in five had made the decision to visit Cumbria within the

last week.

 Over half (54%) of all those interviewed had not used any information

sources when deciding to visit and a further 14% had used the Internet.

 85% had visited Cumbria before and most people had made multiple

previous visits.

 Over 90% had made previous visits during June to August but out-of -

season visits were also common: 51% of visitors questioned had been

between December and February.

 The most common length of stay was 3-4 nights and one third of visitors

were staying in serviced accommodation.

 The main mode of transport to Cumbria was car (85%) but slightly fewer

people (74%) appeared to use their cars once at their destination.

 In terms of activities, 40% went sightseeing by car, 65% for short walks,

64% shopping and 39% on long walks of over 2 miles.





7

Source: Cumbria Tourism Survey 2002 Report of Findings



Figures relating to the economic impact of tourism in the Lake District National Park

from 2000-2003 show that that tourism revenue, tourist days and tourism-related jobs

were higher in 2003 compared to 2000. During the four year period, the Lake District

National Park accounted for over half the tourism spend and tourism-related jobs

county-wide. The 2001 figures reflect the impact of the foot and mouth outbreak,

when visitor revenue fell by 6.6% in the National Park.



Year Tourism Tourism Tourist Tourist Tourism- Tourism- Tourism-

revenue revenue days days related jobs related related

(£millions) (% of (millions) (% of (full-time jobs jobs

county county equivalents) (% of (estimated

total) total) county total)

total)



2000 524.01 53.9 14.2 53.5 12,227 52.8 21,030

2001 489.54 53.6 13.1 52.7 11,714 52.5 20,148

2002 564.47 53.7 14.8 53.2 12,689 52.3 21,825

2003 591.56 53.8 15.3 53.0 13,084 52.2 22,505

2004 602.23 53.8 15.7 53.4 13,542 52.3 23,292



The tourism spend information is indexed to 2004. This is to make sure that the

financial data is comparable across the five year period. All the figures are based on

the most up-to-date local information.





The average length of stay in 2004 was 1.8 days (this includes serviced and non-

serviced accommodation together with day visitors and visitors staying with friends

and relatives).



Source: Global Tourism Solutions UK Ltd (2003) Cumbria STEAM Model Trends

2000 to 2003



Tourism trends show:



 An increase in tourism revenue, tourism-related jobs, visitor numbers and visitor

days since 2000.

 A decline in long holidays and increase in short breaks.

 A shift from serviced to self-catering accommodation, especially for longer breaks.

 Seasonal variations in tourist activity and tourism revenue with significantly higher

visitor numbers and tourism revenue from April to October.

 A lengthening of season with short breaks increasingly taken throughout the year.

 An increase in serviced accommodation occupancy rates.

 An increase in visits to the county’s top paid and free attractions by 10%, on

average, in 2002, compared to 2001.

 An improvement in business performance including visitor numbers, particularly

to attractions and serviced accommodation, and an increase in turnover and profit.







8

 Confirmation that scenery and peaceful surroundings continue to be amongst the

most significant factors affecting visitors’ enjoyment of Cumbria, and particularly

the Lake District National Park.



Sources: Locum Destination Consulting (2003) Cumbria Tourism Market

Forecasts, Cumbria Economic Intelligence Partnership (2004) Cumbria Economic

Assessment 2004, and Cumbria Tourist Board surveys on tourism business

performance, occupancy rates, and visits to attractions



In 1994, a survey of visitors to all National Parks in England showed:



 There are approximately 12 million visitors a year (which equates to 22 million

visitor days)*.

 About one fifth of visitors are day visitors and the rest are on holiday.

 Many people make repeat visits (95 per cent of day visitors and 80 per cent of

holiday makers have been to the National Park before).

 Most visitors come in groups of two.

 Four out of ten day visitors (excluding residents) come from Cumbria, and over

one quarter from Lancashire.

 Holiday visitors come mainly from the northern regions: North West, Yorkshire

and Humberside, and the North. One in five are from the South East and Greater

London area.

 Most people stay in the Keswick, Windermere and the South Lakes areas.

 Self catering is the most commonly used form of accommodation (58 per cent),

serviced (39 per cent) and visiting friends and relatives (4 per cent).

 General sightseeing (by car) was the most popular activity (70% of all visitors)

and 69% said they also went sight seeing on foot (multiple response question).

46% went walking (for less than one hour) and 44% shopping for gifts and

souvenirs. One third went fell walking for more than 4 hours.



Sources: Centre for Leisure Research 1994 All Parks Visitor Survey.

*Note that visitor numbers are not comparable with STEAM figures because of

the methodology used.



iv) Quieter Areas and Busier Valleys



We know that some areas of the National Park receive significantly more

visitors than others, the scale and distribution of tourism facilities is more

intensive and other features, such as road character, also differ. These areas can

provide very different experiences. Our view has been that the concept of

‘spreading the load’ within the National Park is inappropriate, because it would

threaten the experience of those who seek the relative solitude and peace, and

the character of less developed areas.



As a result, we have designated ‘Quieter Areas’ which are served mainly by

narrow minor roads, and include areas where existing development generally is

unobtrusive. The Quieter Areas are indicated on the 1998 Lake District National

Park Local Plan Proposals Map. They comprise:

 the valleys of the western fells from Newlands to the Lickle Valley;







9

 the eastern valleys from Martindale and the Lowther Valley to the head of

Troutbeck;

 the northern fringes of the National Park around the less frequented fells north

of Skiddaw and Blencathra;

 Woodland, Rusland Valley and Dale Park; and

 the Winster Valley and Whitbarrow in the South East.



In contrast to the Quieter Areas, the impacts of development and the pressures

of visitors are generally much more apparent in the busier central valleys of

Langdale, Borrowdale and Ullswater. These areas are also indicated on the

Local Plan Proposals Map.



The Busier Valleys share many of the same qualities as the Quieter Areas,

including the magnificent landscapes, but have a greater concentration of

development and use. Whilst we have taken the longstanding view, expressed in

the 1998 Lake District National Park Local Plan, that further development may

increase congestion or diminish the quality of the landscape, we are looking

increasingly to improve access that is not detrimental to the environment, can

help support existing attractions and enhance the visitor experience. Good

examples include Miles Without Stiles, the B4 Network, Eskdale Trail and Give

the Driver a Break.









10



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