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Mobile No       : +971 559638280
Email ID        :

To pursue a challenging career in the field of Information Technology where I can find an opportunity to prove
my intelligence and excellence. Analytical, detail oriented with strong Technical skills; work diligently on long, tedious
assignments. Maintain excellent interpersonal communication, Documentation, Reporting and problem resolution skills.


   Microsoft Certified Systems Engineer (MCSE).


   B.Com from Bharathidasan University -- 2003-2004 -- 69%.


   HSLC Nehru Memorial Higher Secondary School -- 2000-2001 – 61%

   SSLC Nehru Memorial Higher Secondary School -- 1998-1999 -- 63%

   Gulf Computers LLC, Abu Dhabi from Oct 2009 to Present

   INS Enterprise Solutions PVT LTD, Chennai from Feb 2006 to Sep 2009

   KKM Soft PVT LTD, Chennai from July 2004 to Feb 2006
                                    GULF COMPUTERS LLC, Abu Dhabi
                                        Desktop Support Engineer
               Working as a Desktop Support Engineer at Dolphin Energy, Abu Dhabi & Qatar and
    Municipality Of Abu Dhabi City on site supports more than 2500 PCs in LAN/VLAN and WAN environment.
                               Fulfilling the project requirement of end user support.


    Configuring & troubleshooting for Laptops, Desktops and Workstations.

    Installation and configuration of different operating systems and software

    Installation of Servers and client from different Hardware vendors like HP, Dell, IBM

    Configure the Users Account according to the given Permission or Privileges

    Responsible for delivering support through telephone, desk-side visits and email.

    Configuring and maintaining file sharing and security.

    Installation and configuring network printers, scanners and modems.

    Installing, configuring and troubleshooting Microsoft Office products.

    Troubleshooting windows clients based network related problems.

    Installing and configuring of VPN connectivity.

    Installation of various software’s as per the guidelines of the organization

    Migrating Windows XP to Vista platform through SCCM.

    Resolving problems at the time of backup and restoring the user’s data for migrating windows XP to

     Vista platform.

    Recording the model number of each installed hardware component and forwarding the details to the

     administrative authorities

    Informing the users about precaution measures for some of the frequently arising system concerns
                             INS ENTERPRISE SOLUTIONS PVT LTD, Chennai
                                      Desktop Support Engineer

    Working as a Desktop Support Engineer at Ashok Leyland Ltd, Chennai on site for HP with 24*7 support and
       more than 2000 PCs in LAN/VLAN and WAN (for remote locations) environment. Fulfilling the project
                                  requirement of Helpdesk and Desktop support.


    Installation and Maintenance of Windows 2000 Professional, XP and Vista.

    Remotely supporting to the remote location users by using MMC, Remote desktop, remote assistant

     and VNC.

    Installation and configuration of antivirus through centralized antivirus server.

    Periodically taking backup and restoration of Storage server.

    Assigning and managing policies to users and computer account.

    Configuring file sharing and security in data storage server.

    Installation and configuring network printers and print servers.

    Providing access rights to users shared files through storage server.

    Proficient in setting up a LAN with cabling & switch connectivity.

    Installing, configuring and troubleshooting Microsoft Outlook 2000, 2003 & 2007.

    Installation and troubleshooting of Windows-based clients and network related problems.

    Installing and configuring of VPN connectivity.

    Assembling, Configuring & troubleshooting for System & Workstations.

    Installation of Java Installation, Auto Cad 2008 & 09, Ideas Manager 5.0 Ideas Manager & etc.,
                                         KKM SOFT PVT LTD, Chennai.
                                           System Support Engineer

    Troubleshooting the Desktops & Network Related Issues. Installation and Configuration of Windows 2000 &
                                   XP. Configuration of Local and Network Printer.

      PC and Network troubleshooting in a network environment.
             Installation and Troubleshooting of Windows XP/2000.

             Client end installation and configuration of mails (Outlook Express, MS Outlook 2000).

             Designing and implementation of Cabling for Local Area   Network.
             Software installation and printer installation.


            Hardware & Network knowledge

            Assembling, Configuring & troubleshooting for System & Workstations.

            Operating Systems & Application Software Installations.

            Administrating Windows 2003 Server.


            Comprehensive problem solving abilities

            Willingness to learn, Team facilitator

            Familiar with multiple models of desktops and laptops

            More that 6+ years experience in same field.

            Able to work independently and under pressure also.

            Responsible for other duties as assigned.

            Able to do other duties as assigned


             System and Network Administration


Name                               :      RENGARAJ NALLUSAMY
Date of Birth                      :      23-04-1984

Age                                :      26 Years

Sex                                :      Male

Languages Known                    :      English, Tamil and Malayalam

Marital Status                     :      Single

Nationality                        :      Indian

Father’s Name                      :      Nallusamy.R
Permanent Address                  :      No.1/79, Nadu Street,
                                          Thenur (Post), Kunnam (T.K),
                                          Perambular (Dist) – 621114,
                                          Tamil Nadu, India.

Passport Details                   :      Passport Number      : G 9735921
                                          Validity                : 29/07/2008 to 28/07/2018
                                          Place of Issue          : Tiruchirappalli


I am very much confident of my skills to work in a team.
I here by declare, that all the above given information are true to the best of my knowledge

Date    :                                                            RENGARAJ NALLUSAMY

Place   :

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