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Every large customer has a field representative ...

We’re here to serve you.







*St. Albans

Bob Morey









*St. Johnsbury

Bob Morey









customer

Non-CVPS territory



* CVPS Districts









currents

*Middlebury

Teri Rainville-Scott

*Bradford

*Royalton

Bob Morey

Teri Rainville-Scott







CoNtaCt INfoRmatIoN



Bob Morey

February bills reflect 2.3 percent rate increase

St. Johnsbury Service Center The Vermont Public Service Board has approved a 2.3 percent rate increase, which became

*Poultney

Brenda Spafford P.O. Box 309, St. Johnsbury, Vt. 05819

(802) 748-0803 x 180 effective with CVPS bills rendered Feb. 1. Despite the increase, CVPS rates are just 5.9

*Rutland bmorey@cvps.com

Brenda Spafford percent higher than in 1999. The Consumer Price Index has risen 21 percent, while the CPI

teri rainville-scott for energy has risen almost 85 percent in that time.

Middlebury Service Center

*Springfield 121 Cady Rd., Middlebury, Vt. 05753

Dave Winslow (802) 388-8627 x 180 This increase provides CVPS with modest but adequate funds to improve customer service

tscott@cvps.com

and reliability, while maintaining extremely competitive rates compared to the rest of New

*Sunderland Brenda spafford

Brenda Spafford CVPS Corporate Office England. For example, about $2.3 million of the $6.4 million in new revenue will be used

77 Grove St., Rutland, Vt. 05701 to expand tree-trimming and removal programs along power lines to improve service.

(802) 747-5216

bspaffo@cvps.com



Dave Winslow

According to data from the Edison Electric Institute, CVPS continues to provide the low-

*Brattleboro Springfield Service Center est rates of any major utility in New England. A 1,000 kilowatt, 650,000 kilowatt-hour per

Dave Winslow

P.O. Box 380, N. Springfield, Vt. 05156

(802) 886-3306 x 180 month industrial CVPS customer will pay $51,395, while the same customer would pay far

dwinslow@cvps.com more elsewhere in New England, in some cases over $98,000.

central Vermont Public service

Central Vermont Public Service Large Customer Newsletter

77 Grove Street, Rutland, Vermont 05701 1st Quarter 2008

Phone Number: 1-800-649-2877 www.cvps.com

VERMONT PUBLIC SERVICE BOARD NOTICE our value

Energy Efficiency Charge Increase for February 2008

Since 2000, Vermont electric bills have included an Energy Efficiency Charge (EEC). Funds collected by the charge pay for energy CVPS industrial customer bills are among

efficiency services designed to save money by reducing Vermont’s electricity needs. This notice contains the new EEC rates that took

effect on bills sent out Feb. 1, 2008 or later. The EEC pays for an organization called Efficiency Vermont to provide energy efficiency

services to most of the state. For more information, including technical advice, education, rebates and other financial incentives for

the lowest in New England.

homes, farms and businesses, contact Efficiency Vermont toll free at 1-888-921-5990.



Energy efficiency benefits Vermont in two ways: first, using less electricity lowers the bills of individuals who take steps to reduce Industrial Bills for 1000 kW, 650,000 kWh Due to cost controls and stable long-term

their power use; second, and more importantly, when statewide use goes down, it reduces electric utilities’ total system costs, which

Boston Ed $98,801 power contracts, CVPS has moved from

would otherwise be paid by all electric customers through rates. among the most expensive utilities in New

Conn. L&P $94,549 England to among the lowest priced during

Effective on Feb. 1, 2008 bills, the EEC rates for customers of most Vermont electric utilities except those of the City of Burlington

Electric Department will be: the past decade. fuel prices have driven up

WMECo $92,432

electricity prices for many other utilities, driven

New 2008 EEC rates

Rates for Customers Without Demand Charges NIMO $73,256 in part by hurricanes and problems in the

Residential $0.00668/kWh Commercial $0.00577/kWh Industrial $0.00371/kWh middle East.

Rates for Customers with Demand Charges PSNH $70,039

Commercial demand customers $0.00364/kWh plus $0.6616/kW Recent rate requests by other utilities have

Industrial demand customers $0.00284/kWh plus $0.4328/kW BED $64,987

been up to 60 percent in New England, and

Rates for Unmetered Street and Security Light Customers: $0.00577/kWh

GMP $59,567 as much as 72 percent in maryland. as a

Current EEC rates result, we believe CVPS has the lowest rates

Rates for Customers Without Demand Charges CVPS $51,395

of any major New England utility, providing a

Residential $0.00496/kWh Commercial $0.00408/kWh Industrial $0.00293/kWh

Rates for Customers with Demand Charges $0 $20,000 $40,000 $60,000 $80,000 $100,000 solid value to customers. With Vermont’s focus

Commercial demand customers $0.00242/kWh plus $0.5098/kW Source: EEI Typical Bill and Avg. Rate Reports July 2007 on energy efficiency, CVPS bills compare fa-

Industrial demand customers $0.00219/kWh plus $0.2699/kW BED website, reflects rates as of July 1, 2007 (current rates) vorably to average bills nationally.

Rates for Unmetered Street and Security Light Customers: $0.00408/kWh

For more information about the charge, please contact your field representative. See back page for contact information.







our operating expenses CVPS increases power factor threshold

Our operational efficiency provides As a participant utility in the integrated power supply and transmission system known as the New England Power Pool,

Central Vermont Public Service has a responsibility to ensure that the system maintains reliable operation.

savings for customers.

Customer over-reliance on reactive power support from the transmission system during stressed conditions could result

our continuous improvement program, in unacceptably low voltage levels. As such, the Independent System Operator (“ISO-NE”), an entity responsible for

the “Right Way to Work,” fosters a culture Total Operating Expenses per Customer the safe, reliable operation of the New England transmission system, has created an operating procedure (OP-17) that

of workplace efficiency in everything we establishes ranges of acceptable load power factors for various areas within the New England region. Power factor

do. according to federal reporting statis- $3,000 2005 2006 measurements are then taken and compared to the ranges and the ISO-NE determines if power factors are within rea-

tics, in 2006, sonable tolerances for reliable operation. The Vermont region has not met the established power factor standards at a

CVPS operat- $2,500

Our service territory, spread number of points over the last few years.

across about 50 percent of ing expenses

Vermont, is largely rural. per customer $2,000

Corrective action to achieve compliance is best addressed at locations where measurements of power factor are known

While Vermont utilities aver- were the low- to be substandard. Increasing the average power factor requirements of our largest load customers is one way for CVPS

age 30 customers per mile of est among $1,500

to take corrective action in a prudent way. As such, customers who maintain acceptable power factor levels are not re-

distribution line, CVPS has New Eng-

about 17 customers per mile.

sponsible for the corrective action necessary to make the region compliant while those customers whose reactive power

land’s major $1,000

requirements are partially responsible for the region’s non-compliance must take corrective action. The power factor

utilities.

$500

charge mechanism is designed to require the customer with a substandard power factor to make the investment needed

to improve their power factor and avoid the power factor charge.

In 2004, a study by the Pacific Economics

Group found that our operational costs

were 19.6 percent lower than expected, The company will increase the threshold for the power factor from 85 percent to 90 percent effective April 1, 2008.

CVPS GMP PSNH Conn. L&P Boston Ed This delayed implementation will allow customers to use the money that they might have paid CVPS in increased

compared to other utilities with similar

characteristics. Source: FERC Form 1 (2007) power factor charges to instead use the money toward power factor correction.



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