Windows XP
Troubleshooting Windows
Session 1 Section C: Shared Folders Section G: Local Policies
Section A: Defining a DST · Shared Data · GPEDIT.MSC
· Prerequisites · Effective Permissions · Computer Policies
· DST Qualifications · Mapped Drives · User Policies
· Gathering Information · Shadow Copy · Refresh Policies
· DST Steps · Installing Shadow Copy · RSOP Tool
· DST Terms · Sharing Folders
Section H: Network Policies
· DST Purpose Section D: File Encryption · AD Users & Computers
Section B: Preparing for OS · EFS · GPO Hierarchies
Installation · EFS Design · GPO Inheritance
· Installation Types · EFS Features · GP Result
· Installation Methods · Recovery Agents
· Hardware Compatibility · Viewing Recovery Agents
· The Hard Drive · Creating Recovery Agents Session 4
· Partition Types · Encrypting Data Section A: Startup & Logon
· File System Types · Boot Process
Windows XP Section E: Data Storage
· Logon Process
Section C: Standard · Offline Files
Troubleshooting Windows · Startup & Recovery
Installation · Synchronization
· BOOT.ini
4 Sessions – · Attended Installation · Configure Offline Files
12 Hours of Interactive Training · Network Share Installation · Offline File Locations Section B: System
· Product Activation Performance
Section F: Installing Local
· Troubleshoot Installs · System Info
Printers
· Help & Support
The Windows XP Troubleshooting Windows Section D: Unattended · Creating a Power User
· Task Manager
course from LearnKey prepares candidates Installation · Setting up Printer
· Performance Manager
· Unattended Methods · Printer Properties
for one of two core exams required to · Log Files & Alerts
achieve Microsoft Certified Desktop Support
· Using a Script File Section G: Installing Network
· Imaging Tools Section C: Networking: TCP/IP
Technician (MCDST) certification. Expert Printers
· Installing Setup Manager · Repairing a Connection
· Using Printer Wizard
instructor Tom Carpenter shows candidates · Running Setup Manager · Connection Properties
· Browsing the Network
how to install Windows XP, update from · PING Tool
Section E: Upgrading · IPCONFIG Tool
earlier versions of Windows OS, and Installation
Session 3 · PATHPING Tool
configure peripheral devices, user and group · Supported Upgrades
· User State Section A: Storage Device Section D: Troubleshooting:
accounts, security settings and local security
· Migration Tools Types TCP/IP
policy. Candidates also learn to troubleshoot · Fixed Storage Types · TRACERT
· Supported Settings
access, system performance, and Internet · Removable Storage Types · Internet Firewall
· Locating USMT Tools
connection problems. At the conclusion of · Gathering Settings · Basic/Dynamic Disks Section E: Networking: DNS &
this course MCDST candidates will grasp · Applying Settings · Disk Management Tools NetBIOS
the fundamentals of troubleshooting Section F: Post Install Updating Section B: Types of Display · DNS Service Server
Windows XP and be prepared to pass MCP · Updating XP Devices · DNS Service Client
· Automatic Updates · Display Adapters · NS Lookup
exam 70-271.
· Display Settings · WINS Service
Section G: XP Pro vs. XP · Direct X · NBTSTAT Service
Home · DX Diag Tool
· Local Features Section F: Remote
· Customizing the Display Connections
· Network Features
About The Author Section C: ACPI Interface · Dial-up Networking
Section H: Local Users & · ACPI & Power Schemes · Managing Properties
Groups · Standby & Hibernation
Tom Carpenter has delivered training · User Accounts Section G: Remote Desktop
· Power Schemes Settings Support
programs to more than 27,000 IT · User Groups · Custom Power Settings · Enable Remote Desktop
professionals since 1997. He has developed · Create a New User
· User Properties Section D: I/O Devices · Configure Remote Desktop
and delivered courses on Windows NT,
· Create a New Group · I/O Device Types · Connection & Settings
2000, XP and Server 2003. With experience · Device Manager · Remote Assistance
· Using the Command Prompt
as a Fortune 1000 systems administrator · Hardware Profiles Section H: Networking: Internet
and security officer, Carpenter brings a Section E: User Settings & Explorer
wealth of real world experience and Session 2 Profiles · General Options
knowledge to his courses. Tom is Microsoft Section A: Understanding · User Profiles · Security Options
certified and is one of the founding NTFS · Locating User Profiles · Privacy/Content Options
· NTFS Features · Managing User Profiles · Connection Options
managers of the Certified Technology
· File/Folder Ownership · Taskbar & Accessibility · Programs/Advanced Options
Services Professional certification. · Simple File Sharing · Regional & Language
· Copying & Moving Data · Mouse & Keyboard
· Compression
Section F: Security Settings
Section B: NTFS Permissions · Installing MBSA
· NTFS Permission Types · Running MBSA
· Standard Permissions · Installing SCAS
· Permission Rules · Running SCAS
· Configuring Permissions
· Inheriting Permissions
· The Command Prompt
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