LivePerson, Inc. (LPSN) - Financial and Strategic SWOT Analysis Review by GlobalData

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									                LivePerson, Inc. (LPSN) - Financial and Strategic SWOT Analysis
                                             Review
        Reference Code: GDTC39825FSA                                                                                           Publication Date: JUL 2013

          5th Floor, 475 Tenth Avenue                        Phone              +1 212 6094200                  Revenue          157.4 (million USD)
          New York, NY                                       Fax                +1 302 6555049                  Net Profit       6.36 (million USD)
          10018                                              Website            www.liveperson.com              Employees        748
                                                                                                                                 Technology             and
          United States                                      Exchange           LPSN [NASDAQ]                   Industry
                                                                                                                                 Communications

       Company Overview
       LivePerson, Inc. (LivePerson) provides online engagement solutions, facilitating real-time assistance. It is a software-as-a-service
       (SaaS) provider, offering solutions on a hosted basis. The company's hosted platform supports real-time online interactions that
       include voice/click-to-call, chat, email and other related offerings from a single agent desktop. It also provides value-added
       business consulting and professional services for the deployment of the enterprise solutions. The company operates its business
       through four subsidiaries, namely, LivePerson Ltd. (formerly HumanClick Ltd. – Israel), Proficient Systems, Inc. (Georgia),
       Kasamba Inc. (Delaware) and NuConomy Ltd.
       Key Executives                                                                SWOT Analysis
                      Name                                 Title                      LivePerson, Inc., SWOT Analysis
         Robert P. LoCascio                  Chairman                                 Strengths                              Weaknesses
         Kevin C. Lavan                      Director
                                                                                      Strong and Diverse Customer            Concentrated Geographical
         William G. Wesemann                 Director                                 Portfolio                              Operations
         Peter Block                         Director
                                                                                      Corporate Awards and                   Declining Operational Efficiency
         David Vaskevitch                    Director                                 Recognition
        Source: Annual Report, Company Website, Primary and Secondary
        Research, GlobalData
                                                                                      Opportunities                          Threats
       Share Data
         LivePerson, Inc.                                                             Growing Cloud Computing                Dependence on Technology
                                                                                      Markets                                Systems and Third-party
        Share Price (USD) as on 26-Jul-                                  9.91
        2013                                                                          Growing Enterprise                     Stringent Government
        EPS (USD)                                                        0.11         Applications Markets                   Regulations
        Market Cap (million USD)                                         546
        Enterprise Value (million USD)                                   451         Source: Annual Report, Company Website, Primary and Secondary Research,
                                                                                     GlobalData
        Shares Outstanding (million)                                       55
       Source: Annual Report, Company Website, Primary and Secondary
       Research, GlobalData

       Financial Performance




       Source: Annual Report, Company Website, Primary and Secondary
       Research, GlobalData




LivePerson, Inc. (LPSN) - Financial and Strategic SWOT Analysis                                                                Reference Code: GDTC39825FSA
Review
Source : www.globalcompanyintelligence.com                                                                                                                     Page 1
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       Table of Contents
       Table of Contents ............................................................................................................................................................................... 2
          List of Tables .................................................................................................................................................................................. 3
          List of Figures ................................................................................................................................................................................. 3
       Section 1 - About the Company.......................................................................................................................................................... 4
       LivePerson, Inc. - Key Facts............................................................................................................................................................... 4
       LivePerson, Inc. - Key Employees...................................................................................................................................................... 5
       LivePerson, Inc. - Key Employee Biographies.................................................................................................................................... 6
       LivePerson, Inc. - Major Products and Services ................................................................................................................................. 7
       LivePerson, Inc. - History ................................................................................................................................................................... 8
       LivePerson, Inc. - Company Statement ............................................................................................................................................ 12
       LivePerson, Inc. - Locations And Subsidiaries ................................................................................................................................. 14
          Head Office ................................................................................................................................................................................... 14
          Other Locations & Subsidiaries ..................................................................................................................................................... 14
       Section 2 – Company Analysis ......................................................................................................................................................... 16
       LivePerson, Inc. - Business Description ........................................................................................................................................... 16
       LivePerson, Inc. - SWOT Analysis ................................................................................................................................................... 18
          SWOT Analysis - Overview........................................................................................................................................................... 18
          LivePerson, Inc. - Strengths.......................................................................................................................................................... 18
             Strength - Strong and Diverse Customer Portfolio .................................................................................................................... 18
             Strength - Corporate Awards and Recognition .......................................................................................................................... 18
             Strength - Robust Research & Development ............................................................................................................................ 18
          LivePerson, Inc. - Weaknesses .................................................................................................................................................... 19
             Weakness - Concentrated Geographical Operations ................................................................................................................ 19
             Weakness - Declining Operational Efficiency ............................................................................................................................ 19
          LivePerson, Inc. - Opportunities .................................................................................................................................................... 19
             Opportunity - Growing Cloud Computing Markets ..................................................................................................................... 19
             Opportunity - Growing Enterprise Applications Markets ............................................................................................................ 19
             Opportunity - Strategic Acquisitions .......................................................................................................................................... 19
          LivePerson, Inc. - Threats ............................................................................................................................................................. 20
             Threat - Dependence on Technology Systems and Third-party ................................................................................................ 20
             Threat - Stringent Government Regulations .............................................................................................................................. 20
             Threat - Rapid Technological Changes ..................................................................................................................................... 20
             Threat - Highly Competitive Market ........................................................................................................................................... 20
       LivePerson, Inc. - Key Competitors .................................................................................................................................................. 21
       Section 3 – Company Financial Ra
								
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