Resume Sean Patterson_ MCSE

Sean Patterson

205 Regal Oak

San Antonio, Texas 78223

(210) 637-5790

Mobile: (210) 844-6873

seanpatterson@hotmail.com









SKILLS OUTLINE



Hardware:

IBM Thinkpads; Compaq Deskpro & Prosignia Desktops; Compaq Proliant Servers; HP Print Servers; HP Vectra &

Pavilion Laptops; Toshiba Satellite Laptops; Dell Latitudes & Dimensions; Dell Opti Series Desktops, Gateway

Professional Series Desktops, hubs, switches, routers.



Software:

Microsoft Exchange Server 5.5, Microsoft SQL Server 7.0, Microsoft SMS 1.2, ArcServeIT Enterprise Backup; Microsoft

Office Suites 95, 97, 2000; Microsoft Internet Explorer; Netscape Navigator & Communicator; Microsoft Outlook &

Outlook Express; Norton’s & McAfee Antiviral Suites; Internet Information Server 2.0, 4.0, 5.0, TCP/IP



Operating Systems:

DOS; Windows 3.x; Windows 95; Windows 98; Windows NT Server 3.51; Windows NT Workstation 4.0; Windows NT

Server 4.0; Windows 2000 Professional; Macintosh



EDUCATION/CERTIFICATION



 MCSE (Microsoft Certified Systems Engineer)

 MCDBA (Microsoft Certified Database Administrator)

 MCT (Microsoft Certified Trainer)

 A+ Certified Computer Technician

 Microsoft Internet Information Server 4.0

 Microsoft Exchange Server 5.5

 Microsoft SQL Server 7.0

 BA, University of Texas of the Permian Basin. Majored in History, minored in Distributed Psychology. Graduated

December 1994, Cum Laude. Dean's List/President's List 1993-1994.

 Certified Public Teacher in the state of Texas





PROFESSIONAL EXPERIENCE



Rackspace Managed Hosting San Antonio, Texas

Systems Administrator May 2001 to the present



 Support several thousand Windows 2000/NT Internet servers

 Provide telephone support to customers worldwide

 Install components and services at customer request

 Support and troubleshoot DNS

 Perform server upgrades

CompUSA San Antonio, Texas

Lead Instructor April, 1999 to May, 2001

 Deliver advanced information technology courses to Microsoft and A+ certification candidates

 Build and configure routed Microsoft networks for the purpose of delivering hands-on training

 Responsibilities include self-paced courseware preparation and technical support for the entire training center

Instruction is tailored to a broad spectrum of students ranging from introductory-level students to experienced IT

professionals

 Skills used/taught:

 Windows NT Server 4.0; NT Workstation 4.0; Windows 95/98; TCP/IP; Internet Information Server 2.0, 4.0;

Network Essentials, Exchange Server 5.5, Outlook 98/2000/Express; WINS; DNS; DHCP; RAS; Performance

Monitoring; MS Access 97/2000; MS Office 97/2000; HTML

Independent Contractor San Antonio, Texas

Contract-based network engineering and training Dec. 1996 to the present

 Conduct systems analysis.

 Recommend and implement computer systems solutions. Upgrade and optimize hardware and software for clients’

needs, including e-mail and database applications

 Build/configure servers and workstations

 Website design and administration

 Train end-users



Pratt & Whitney San Antonio San Antonio, Texas

Network Administrator Nov. 1998 to June, 1999

 Support a metropolitan area network of approximately 100 local users covering much of San Antonio.

 Provide connectivity and smooth operations within a global wide area network of several thousand users.

 Administered services/technologies include:

 Windows NT 4.0, 3.51 on various Compaq Proliant Servers

 MS Exchange Server 5.5

 Internet Information Server

 ArcServeIT Backup

 HP printers and print servers

 DHCP (deployed in two non-DHCP offices)

 Remote Access (RAS)

 Desktop support of all end-user hardware and software

 Network infrastructure: switches, cables, etc.





UNC Industrial Power Odessa, Texas

Network Administrator Oct. 1997 to Nov. 1998

 Solely responsible for the administration of a Windows NT 4.0 local area network

 Security administration and technical support of MAS 90 accounting system

 Directory services maintenance & security

 Database design/administration/support

 Backup/disaster recovery preparation

 Performance monitoring and troubleshooting

 Desktop support of 65 users for all workstations and desktop applications

 Hardware, software procurement

 Administered services/technologies include:

 HP print servers

 Remote Access (RAS)

 WINS

 DHCP

 Lotus cc:Mail Server

 MAS 90 Accounting

 ArcServe backup

 Network infrastructure: hubs, cables, etc.