Global Enterprise Social Software Market 2010-2014 by InfinitiResearch

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									2010–2014   Global Enterprise Social Software Market




                                     technavio insights
2010–2014   Global Enterprise Social Software Market




            CONTENTS


            01. Executive Summary ..............................................1

            02. Introduction ...........................................................2

            03. Market Coverage .................................................3

            04. Market Landscape ................................................5

            05. Vendor Landscape ...............................................8

            06. Buying Criteria .......................................................9
            07. Market Growth Drivers ........................................10

            08. Drivers and their Impact .....................................12

            09. Market Challenges .............................................13

            10. Market Trends ......................................................15
            11. Key Vendor Analysis ...........................................17
            11.1 Microsoft Corp. .................................................................... 17

            11.2 Jive Inc. ................................................................................. 19

            11.3 IBM Corp. .............................................................................. 20

            11.4 Open Text Corp. .................................................................. 21

            12. Other Reports in this Series .................................22




2010–2014                                             Global Enterprise Social Software Market
2010–2014   Global Enterprise Social Software Market




            EXHIBITS

            Exhibit 1: Global Enterprise Social Software Market 2010–
                       2014 (US$ million)...................................................................5

            Exhibit 2: Global Enterprise Social Software Market by
                       Geographical Segmentation – 2010 .................................6

            Exhibit 3: Global Enterprise Social Software Market by
                       Vendor Segmentation – 2010 .............................................8




2010–2014                                         Global Enterprise Social Software Market
Global Enterprise Social Software Market
                                                                                                        1

      01. Executive Summary
                             2010: US$668 million
        Market Size
                             2014: US$1,290 million

        Growth Rate          17.9 percent CAGR

                             The Americas
        Key Geographies      EMEA
                             APAC

                             Large Enterprises
        Key Customer         Service Providers
        Segments             Small and Medium-sized Businesses
                             Government

                             Integration of Internal and External Social Software
                             High Rate of Adoption of Cloud and SaaS-based Enterprise
                              Social Software
        Trends
                             Mergers and Acquisitions in the Global Enterprise Social
                              Software Market
                             Adoption of Hybrid Enterprise Social Software Models

                             Facilitate Collaboration
                             Productivity and Cost-efficiency
        Drivers
                             Improved Communication
                             High Rate of Adoption by Small and Medium-sized Businesses

                             Workforce Issues
                             Security Issues
                             Presence of Open-source Enterprise Social Software Vendors
        Challenges
                             Company Culture might Hinder Adoption
                             Integration Challenges with Legacy Systems
                             Multiple Portals for Addressing Social Software

                             Microsoft Corp.
                             IBM Corp.
        Key Vendors
                             Jive Inc.
                             Open Text Corp.




2010–2014                                                        Global Enterprise Social Software Market
Global Enterprise Social Software Market
                                                                                                             2

      02. Introduction
      Enterprise social software (ESS), also known as Enterprise 2.0, is a term often used by enterprises
      for social software. It includes social and network modifications to company intranets and other
      classic software platforms used by large companies to organize their communication. Enterprise
      social software combines the power of community software, collaboration software, social
 
								
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