SEPTEMBER - OCTOBER 2010
N E W S
Building Business . . . Building Leaders
Word from the Chairman
Local educational leaders indi- Founded in 1869, Trinity University has moved to the front
cate that, in total, more students ranks of America’s finest small colleges. U.S. News & World Report
are enrolled in local colleges and has ranked Trinity University #1 in the West among colleges offer-
universities in San Antonio than in ing undergraduate and master’s degrees for nearly 20 years.
Austin, demonstrating the essen- Also a top tier U.S. News & World Report college in the West,
tial role filled by local institutions Our Lady of the Lake University (OLLU) is consistently recog-
of higher education, in addition nized for excellence in educating Hispanics. OLLU has the second
to UTSA. These well-established highest total percentage of Hispanic students among all public and
colleges and universities have roots private universities offering undergraduate and master’s degrees.
that run deep, placing high quality
St. Mary’s, another top tier West college, boasts graduation
individuals into the workforce who
rates that are among the highest in Texas with tuition rates below
go on to advance their careers and
the national average. U.S. News ranks St. Mary’s #4 in the “Great
social well-being, as well as assume
Schools, Great Prices” category.
leadership roles in our workplaces
Howard Baker With university president Dr. Louis Agnese, Jr. at the helm
and local community. Right now,
Security Service Federal Credit Union over the past 25 years, the University of the Incarnate Word (UIW)
much is happening in the academic
2010 Chairman of the Board has grown from 1,100 students in 1985 to almost 7,500 students
today. UIW’s four-year old pharmacy program graduated its first
An integral part of higher education attainment, The Alamo
class in May, and the school’s one-year old optometry program is
Colleges – comprised of Northeast Lakeview, Northwest Vista,
only the second such program in Texas.
Palo Alto, St. Philip’s and San Antonio Colleges – experienced their
highest enrollment ever last fall at over 60,300 students. The Texas Wayland Baptist San Antonio, part of the fourth largest Baptist
Higher Education Coordinating Board ranks Alamo Colleges’ RN university in the country, offers flexible and affordable programs,
and LVN nursing programs “Best in Class,” and two-thirds of San with a focus on the adult learner, including military students with
Antonio RN graduates come from Alamo Colleges. classes at Lackland AFB, Fort Sam Houston and Randolph AFB.
continued on page 4
Chairman’s Council Spotlight
Frontier Enterprises Recalls 63 Growing Your Business as
Years of Food, Fun and Service! the Economy Recovers
n 1947, Mr. Jim Hasslocher opened a When you’ve made the decision to grow
bicycle rental business at the front gate of your business, the first thing to do is develop a
Brackenridge Park in San Antonio. When concrete plan. A growth plan is like any other
summer arrived he started selling sliced, ice-cold watermelon next business plan: it identifies an opportunity and outlines the specific
to his bike stand… meeting the demands of his customers seeking actions required to capture it.
refreshment in the hot, south Texas sun. To jump-start your preparation, begin by doing online re-
That single bicycle and watermelon venture soon blossomed search about your industry and your market. Wells Fargo also has
into the first Frontier Drive-In, a state-of-the-art hamburger stand qualified bankers to help identify current opportunities and indus-
attended by cowgirl attired carhops who were sent to charm and try trends.
beauty school to learn to be “friendly and inviting” as a focal point Below are some strategies to consider as you formulate a plan:
of good customer service.
• Tap into new markets. Consider whether you can sell more of your
The young entrepreneur’s future looked bright, and he soon current offerings by reaching out to new groups of customers.
set his sights on an adventure of a more personal nature, with a
young lady with whom he traded a bicycle rental for her company, • Go global. Think beyond your borders to find customers who
on a ride-along through the park one summer’s day. Jim and Veva are in need of your product or service. Use the Web to reach
were married on July 13, 1947, and thus began a lifelong journey distant markets.
continued on page 2 continued on page 2
Chairman’s Council Spotlight
Corporate Citizenship Redefined
Valero Energy stresses service mission in age of need
I n an age when corporate citizenship tends to lean more toward
giving money than getting your hands dirty, the employees of Valero
Energy Corporation find a way to do both. Energized by its com-
munity service theme – Making Hope Happen – employees in the
month of August celebrated nearly 150,000 volunteer hours compa-
big job, but I am never
nywide and a record-setting fundraising total for United Way.
surprised by the hard work of our employees, both in their jobs
In less than six hours, San Antonio employees at Valero pledged and in their volunteer efforts,” Klesse said. “Through their tireless
nearly $2.7 million for United Way in 2011 – a company record for efforts, our employees once again have demonstrated their commit-
the most pledges raised in a single day. The fundraising day came on ment to excellence in the community.”
the heels of a successful United Way Pacesetter Day of Caring event,
“Making Hope Happen” gives the Valero family a sense of pur-
where nearly 160 Valero Volunteers refurbished an old church school
pose as the economy continues to struggle and families continue to
to become one of Family Service Association’s newest Head Start
look for reasons to hope for better days. The Valero Energy Foun-
Centers. The Aug. 7 effort saved Family Service nearly $200,000 in
dation – the company’s charitable arm – donates an average of $15
“make-ready” costs and will allow the United Way agency to open its
million annually to the community, but the more important number
doors to 130 preschool children on time this fall.
is the total hours employees spend forging relationships and creating
“It was an incredible day and one that will have a lasting impact hope through volunteerism.
on creating hope for many children and families,” said Nancy Hard,
“When you join Valero, you understand this is who we are,”
president and CEO of Family Service. “Our deepest thanks to all of
said Mike Crownover, Senior Vice President of Human Resources
the Valero Volunteers for the incredible transformation.”
and the 2011 United Way Companywide Campaign Chair. “Since
Valero Chairman, CEO & President Bill Klesse helped lay con- 1980, Valero has been about sharing the company’s good fortune
crete sidewalks for a new tricycle path as he thanked employees for with San Antonio and with all locations where we do business.
spending a hot day in the sun for the good of children. “This was a That will never change.” online at valero.com
Frontier Enterprises - Continued from page 1 Wells Fargo - Continued from page 1
of love, family and building the business. • Grow your offerings organically. Introduce new products or ser-
In 1963 the hamburger stand evolved into Jim’s Coffee Shops, vices that will appeal to your existing customers.
and five years later the Tower of the America’s restaurant was born • Consider a merger. Merging with another business may mean
as a San Antonio landmark. In 1973 the city was treated to the first sharing your decision-making power, but it can also extend your
of three innovative entertainment dining concepts aptly named the resources and your reach.
Magic Time Machine. • License or franchise. If your business model can work in other
Today Frontier Enterprises is a highly successful, privately owned markets, this could be an effective expansion strategy.
restaurant company with a reputation for quality food and service Whatever path you choose, growth will require a major commit-
within San Antonio, Austin and Dallas. Mr. Jim, as he is affectionately ment of both effort and money.
known throughout the industry, has personally received nearly every
industry award … to include President of San Antonio Restaurant • Does your business currently have enough staff to support growth?
Association (1956), President of the Texas Restaurant Association • Do your current employees have the skills required for your
(1960), Outstanding Restaurateur of the year (1961), and President growth strategy?
and Chairman of the National Restaurant Association (1986-87). • Can your operations support a substantial increase in demand?
From a humble bicycle and watermelon stand in 1947 to the • Have you conducted enough customer research and competitive
leadership and national prominence within a massive US industry analysis?
built on quality food and service excellence, then, and now, Mr. Jim
dispenses the same advice. “If you truly care about your customers, If you answered “yes” to most of the questions above, your busi-
listen to them, and treat them right, you’ll have a good chance of ness may be ready to launch a growth strategy. Now, ask yourself if
succeeding in this business.” Sage words from a man who started your finances are ready. You’ll probably need additional cash to pay for
with a bicycle stand, a dream and a philosophy. After 63 years of product development, inventory, marketing, equipment, personnel or
proven success, he’s still inviting new generations of guests to dine facilities.
with him at Jim’s! online at jimsrestaurants.com At Wells Fargo, we have 49 Community Banking stores and
more than 4,000 team members in multiple business lines serving
customers in San Antonio. Visit us at a store near you.
online at wellsfargo.com
Chairman’s Council Spotlight Chairman’s Council Spotlight
The University of Texas at San
Antonio, an emerging research
university working toward Tier
One university status continues
to be one of the fastest-growing
universities in the state with nearly 30,000 students enrolled in 64
bachelor’s, 48 master’s and 21 doctoral degree programs.
The UTSA continues to pursue research collaborations with
local businesses and other university partners, both of which are
critical steps toward becoming a national research university.
Joining UTSA’s faculty this year are Dr. Les Shephard, a nationally
recognized expert in energy research who holds the USAA Robert
F. McDermott Distinguished Chair in Engineering, and Dr.
Frederick Chang, a leading expert in Cyber Security appointed
as the inaugural AT&T Distinguished Chair in Infrastructure
Assurance and Security in the College of Business.
Having a Tier One university in San Antonio provides benefits
including increased educational opportunities; an increase in
intellectual capital from top students and faculty; a highly skilled
workforce, especially in scientific and technical fields; and millions
of dollars added to the economy from research innovations and
spinoff companies. UTSA injects more than $1.2 billion into the
San Antonio economy.
The students, faculty and staff at The UTSA enjoy the
leadership and support of the North San Antonio Chamber of
Commerce. The North Chamber is a champion supporter and
advocate of The UTSA through various efforts, including but not
limited to: helping to secure an Athletics Complex through City
and County bond initiatives; helping acquire additional property
for the expansion of The UTSA’s Downtown campus; building
voter awareness about “Prop 4” in the November of 2009
elections which allows UTSA to compete for Tier One research
dollars; and advocacy for funding at the State Capitol for initiatives
like UTSA’s and the UTHSC-SA‘s San Antonio Life Sciences
North Chamber –thanks for all you do!
online at utsa.edu/tierone
Word from the Chairman (cont.)
Continued from page 1
In cooperation with the U.S. Air Force, Wayland Baptist recently
opened a testing center at Lackland AFB to provide professional
military education testing at no cost to airman, with over 8,000
tests projected to occur during the first year of operation.
San Antonio’s newest public institution of higher learning,
Texas A&M San Antonio, recently made its much-anticipated
formal launch. A&M San Antonio is projected to grow to be the
second largest school in the A&M system with over 25,000 stu-
dents by 2035.
San Antonio is very fortunate to have such a variety of local
institutions of higher learning. Our workforce and community are
stronger because of them.
Non Profit Spotlight
F or the past 14 years, The F or over 20 years, Guide Dogs
Children’s Bereavement of Texas (GDTx) has served
Center of South Texas the visually impaired of Texas.
(CBCST) has provided free GDTx is the only guide dog
grief support services for school in Texas, and is one of 11
youth (ages 3 – 24) and their caregivers. accredited guide dog schools in
With an increase in enrollment of 60% over the past four years and America. GDTx is internation-
in a facility that was stretched to capacity, the CBCST embarked on ally recognized for one-on-one
a mission to locate and purchase a larger space to address this need. training with visually impaired clients, life-long service to cli-
A capital campaign was launched and to date has raised $2 mil- ent/guide dog teams, and the highly successful prison program,
lion for the purchase and renovation of the new facility near Olmos PAWSitive Approach.
Park. The new center features dedicated space for private counsel- The PAWSitive Approach is a collaborative puppy raising
ing, group therapy studios devoted to expressive arts: painting and program with the Dominguez State Jail and with the Travis
drawing, drama, writing, music and dance and an outdoor Memo- County Sheriff’s Department, providing training responsibili-
rial Garden. ties and valuable life skills to offenders. Through the PAWSitive
In June, the CBCST officially opened their doors at 205 W. Approach, GDTx produces quality guide dogs, giving visually
Olmos to the community and hosted a ribbon cutting ceremony impaired Texans mobility and increased independence, while
with staff, families, friends and elected officials. changing people’s lives.
“Last year we helped over 1,100 children and their caregiv- Guide Dogs of Texas leads people away from isolation and
ers find hope and healing,” said Executive Director Traci Gomez. dependence caused by blindness. Our clients are capable indi-
“With our larger space, we will be able to double or even triple the viduals desiring mobility and independence. Many clients attend
number of children and families we serve.” online at cbcst.org universities or work confidently in diverse fields, such as teaching,
research, or in fine arts, knowing their guide dog is leading the
way. For more information and to schedule your one hour tour of
the San Antonio facility, call (210) 366-4081.
online at guidedogsoftexas.org
S an Antonio now boasts
another major attraction –
Morgan’s Wonderland, the
world’s first ultra-accessi- B eginning October 9 through 10,
ble family fun park designed with special-needs individuals of all approximately 2,500 cyclists will ride
ages in mind. from the Alamodome to New Braun-
The inspiration for the colorful, 25-acre theme park came from fels and back as part of the Bike MS:
philanthropist Gordon Hartman’s 16-year-old daughter Morgan. Valero 2010 Alamo Ride to the River,
Her soaring spirit despite personal challenges sparked within Hart- presented by H-E-B (formally the
man a deep desire to create a haven not only for those with special Valero MS 150 Bike to the Beach).
needs but also for their families, caregivers and invited friends. The two-day ride, Bike MS Valero has
“Inclusion is the overarching objective,” he explains. “Everyone a ride option for everyone. In 2009,
can have a good time at Morgan’s Wonderland.” the event raised $1.6 million to fund
MS research and services for Texans living with multiple sclerosis, a
Completely wheelchair-accessible, the park features more than
disease of the central nervous system.
25 elements, rides and attractions. It’s part of a larger 106-acre
sports venue – the nearby STAR Soccer Complex, features 14 After starting at the Alamodome, the ride rolls through com-
lighted soccer fields for tournaments, clinics and special events. munities such as La Vernia and Seguin before stopping on Saturday
Proceeds from STAR Soccer go to support the operation of evening at Comal County Fairgrounds in New Braunfels. After
non-profit Morgan’s Wonderland, which admits individuals with participating in day one festivities, most riders stay in New Braun-
physical or cognitive challenges free of charge. fels’ hotels or participate in the San Antonio Express-News Team
Tent Village to rest up for day two and the return trek back to the
Morgan’s Wonderland is located just off IH 35 at the Wurz-
bach Parkway-Thousand Oaks Drive intersection. For more
information, call (210) 495-5888. Join the National MS Society by forming a team, volunteering
online at morganswonderland.com or sponsoring the ride. Call National MS Society Development
Director Cindy Rodriguez at (210) 694-3224.
online at bikeMStexas.org
Non Profit Spotlight
teamed up The San Antonio Medical Foun-
dation reports an all time high in
with activity and construction dollars
in the medical center. Outpatient
Humana ... visits saw a 5% increase over the
previous year and totaled over
5.13 million. Medically related
research grants, primarily at the
UT Health Science Center (UTHSC) and Veteran’s Administra-
tion (VA), totaled $235 million for the year, an 88% increase over
the year 2000. There are approximately 28,000 medical employees
and an almost equal number of non-medical employees for other
support business operations.
Construction has begun on over $1.5 billion of projects,
primarily at the University Health System’s 400 bed addition to
University Hospital, the VA’s addition of a Polytrauma Center
and the UTHSC’s new South Texas Research Facility. There is an
additional $20 million in equipment and infrastructure upgrades to
Improvements are continuing to be made by the partner-
ship of the Medical Center Alliance and City of San Antonio on
... So you get lower rates relieving traffic congestion. The intersection of Floyd Curl and
Hamilton Wolfe is nearing completion, and the intersection of
for health beneﬁts Medical Drive and Babcock Road has started, and both projects
add turn lanes and deepen turn lane bays to improve traffic flow in
the medical center.
North Chamber businesses have been asking for more
affordable health beneﬁts and now they have them.
Announcing the North Chamber Members’ Health
Plus plan. In partnership with Humana, the Chamber
is making medical premium discounts available to
member businesses with 2-99 employees. Premium
discounts are also available on group dental, basic life L ast year, SAMMinistries provided services to a record number of
homeless men, women and children, and those at risk of becom-
and vision beneﬁts. To ﬁnd out more, call your broker
ing homeless. From our Prevention Program to our Transitional
or the North Chamber at (210) 344-4848. Programs, we operated at capacity throughout the year. Truly, San
Antonio’s poorest citizens are in dire need.
Now that SAMMinistries has completed the move from our
910 W. Commerce Shelter to the Haven for Hope Campus, our
ability to help has increased dramatically. In the past we had 350
beds in the downtown shelter, now we have 940!
So as we approach our 28th year of service, preparations are be-
ing made to serve more men, women and children than ever before.
Our Prevention Program is helping hundreds of families and indi-
viduals stay out of homelessness. But for those who find themselves
without a home, we are there to compassionately care for them.
Offered by Humana Health Plan of Texas, Inc. - A Health Maintenance
For more information about SAMMinistries, to volunteer, give
Organization or insured by Humana Insurance Company or administered a gift, read our blogs, join our Community and much more, visit
by Humana Insurance Company or Humana Health Plan, Inc. samm.org. You are also invited to follow SAMMinistries on Twitter
and look for us on Facebook- we have a Page and Cause Page.
HEALTH & WELLNESS
About the Program: This committee provides value-added and
educational employee health resources localized to the San Anto-
nio business community. The Health & Wellness committee looks
at a range of programs and educational resources with an eye to-
ward helping businesses better manage their employee health costs
and maintain a healthier and more productive workforce.
About the Company: Morningside
Ministries is a faith-based, not-for-profit
ministry serving older adults for almost
50 years. Their communities provide a
full range of housing and health services,
including independent retirement living,
assisted living, rehabilitation and nurs-
ing care. They provide older persons
with a sense of home where they remain
active, find compassionate care and each
resident and their family is valued.
Alvin Loewenberg Personally Speaking: Alvin says,
Morningside Ministries “Morningside believes very deeply in
the North Chamber. The San Antonio
community has given Morningside Ministries much support
throughout our 50 years of service. Our involvement in the
North Chamber is one way in which we are able to give back.
Our volunteer efforts at the North Chamber have opened many
doors for Morningside and have allowed us to have a stronger
presence in the community. There is no way to measure the tre-
mendous value of those opportunities.”
Personally Speaking: Wayne Kipp
brings more than 25 years of senior-
level healthcare business development,
marketing and communications experi-
ence to The North Chamber’s Health &
Most recently with MedCath Cor-
poration, Wayne was Vice President of
Business Development at Texsan Heart
Hospital in San Antonio. An integral C-
Suite member, his primary roles included
development and execution of strategic
business plans and tactically actionable
marketing initiatives to drive inpatient and outpatient volume
growth. He was also the lead spokesperson and communications
strategist for the facility.
Wayne’s prior experience included roles in business develop-
ment, as a senior marketing director, and as vice president in a
private public relations and marketing firm.
Keeping San antonio
About the Company: SeeKing HR® is
a full service Human Resource Consult-
ing firm specializing in HR Project and
Proposal Management, Employee Devel-
opment and Employment Services. They
offer HR services on a just-in-time basis
while improving efficiencies and maintain-
ing confidentiality. Additionally, they are
Leanne King a partner for large firms seeking oppor-
SeeKing HR® tunities to develop revenue-generating
diversity relationships with small and
minority owned businesses.
About the Program: To demonstrate our commitment to small
business development, the North Chamber offers the Small Business
Connection quarterly seminar series free of charge to small business-
es with 20 or less employees. Attendees network and gather tools for
success through a series of one-hour morning seminars covering a
range of topics.
Personally Speaking: Leanne says, “We are amazed at the growth
we have experienced – in part, due to the wonderful programs
hosted by the North Chamber. Through our involvement, we are
able to get name recognition through strong participation, and the
Chamber is eager to listen to new ideas for programs that directly
benefit its members.”
SMALL BUSINESS “HOW
TO” SERIES CHAIR
About the Company: Crittenden Com-
munications is your source for purely
creative marketing. The firm delivers full-
service project management and Renée’s
proven expertise in marketing, public
relations, special events, publications and
graphic design consulting, as well as the
reliability of a trusted and resourceful sup-
Renée Crittenden-Garcia plier network.
Crittenden About the Programs: In an ever-changing
Communications, LLC economy, the North Chamber is com-
mitted to keeping San Antonio strong through small business
development and is offering ways to help businesses diversify and
identify new lines of business. This series is designed to assist small
businesses in achieving certification, doing business with public enti-
ties and accessing financing.
Personally Speaking: Renée is a Leadership Lab alumna Class of
2001, and has been involved in the ATHENA Young Professional
Award, EWC, Expo, Gala, Leadership Lab, Mayor’s Vision for San
Antonio, Small Business Leaders Awards, and State of the County
committees. She says, “I have established wonderful relationships
through my North Chamber involvement. I participate in as much
as I can to realize a return on my investment, and it’s been well
North Chamber and Lead SA
Launch Sustainability Initiative
The North Chamber and its non-profit entity, Lead SA, launched
a new sustainability initiative which includes a professional devel-
opment series and an endowed scholarship to support the Texas
Sustainable Energy Research Institute (TSERI) at UTSA.
“We recognize the importance of sustainable programs and
the benefits that their commercial application brings to the larger
community and world in which we live,” says Lead SA board
president Howard Baker. “We’re committed to partnering with
business to preserve the future.”
At the September Salute to Excellence, UTSA president and
honoree, Dr. Ricardo Romo, along with TSERI director, Dr. Les
Shephard, accepted a $10,000 gift from Lead SA for the establish-
ment of the Lead SA/North Chamber TSERI Endowed Scholar-
ship. Additionally Lead SA made a $2,500 gift in Dr. Romo’s name
that will be used for an immediate scholarship for a TSERI student.
“We thank the North Chamber and Lead SA for this gift,” said
Dr. Romo. “This scholarship will support students in the College
of Engineering as a new generation prepares to lead in sustainable
The sustainability educational series begins with a luncheon
program on Wednesday, November 10, at the Witte Museum.
Welcome New North Chamber Members!
The North San Antonio Chamber of Commerce would like to welcome the following new members. We ask that you make this a
part of your membership directory and encourage you to use it as a resource when purchasing products or services.
Accountants - Certified Public Contractors - Electric Texas Farm Bureau Insurance Organizations - Social Services McDonald’s
Cook & Associates, PLLC Fred Clark Electrical Contrator Mrs. Leah Patranella Child Advocates San Antonio Mr. Ruben Flores
Mr. Steve Cook Ms. Maricel Zachman 7300 Henderson Pass, Ste. 105 Mrs. Lynda Alston 24165 IH 10 W, Ste. 217-769
14100 San Pedro, Ste. 530 1430 N. Flores, Ste. 100 San Antonio, TX 78232-1568 406 San Pedro San Antonio, TX 78257-9997
San Antonio, TX 78232-4393 San Antonio, TX 78212-4969 (210) 745-3321 San Antonio, TX 78212-5553 (210) 698-9181
(210) 495-4424 (210) 229-1155 www.txfb-ins.com (210) 225-7070
www.cookcpas.com Contractors - General www.casa-satx.org The Lion and Rose
Apartment Rental Information & J Angelo Designs Texas Farm Bureau Insurance Physicians - Pediatrics Mr. Allen Tharp
Services Mr. John Meyer Mr. Tom Darling Robert K. Johnson MD PA & 16109 University Oak
HomeCorp Relocation 106 Lacey Oak 7322 N. E. Loop 410 Associates San Antonio, TX 78249-4017
Mrs. Yoli Rodriguez San Antonio, TX 78230-5611 San Antonio, TX 78219-1710 Mr. Robert K. Johnson, MD (210) 878-0034
20770 Hwy 281 N, Ste. 252 (817) 269-7960 (210) 661-5331 401 W. Summit Ave www.thelionandrose.com
San Antonio, TX 78259-7500 www.foristar.com www.txfb-ins.com San Antonio, TX 78212-2815 Shipping Services
(210) 494-0090 Convents & Monasteries Management Consultants (210) 736-3126 Worldwide Express
www.homecorprelocation.com Salesian Sisters of St. John Bosco BPAD Consulting, LLC Physicians & Surgeons - Nephrology 8000 IH-10 West, Ste. 1150
Associations - Not for Profit Ms. Esmeralda Castillo Mr. Michael W. Holmes San Antonio Kidney Disease San Antonio, TX 78230-3885
Kids In Motion 6019 Buena Vista Street 410 Woodway Forest Dr. Center (210) 293-2100
Mr. Gerry Goble San Antonio, TX 78237-1700 San Antonio, TX 78216-1662 Mr. Clay Roby www.wwex.com
7800 IH 10 West Ste. 530 (210) 431-4999 (210) 862-1955 7142 San Pedro Avenue Ste. 120 Sporting Events
San Antonio, TX 78230-4761 www.salesiansisterswest.org www.BPADConsulting.com San Antonio, TX 78216-6256 Valero Alamo Bowl
(210) 344-5437 Defense Procurements - U.S. Govern- (210) 661-5622 Mr. Bryan Moynihan
Attorneys ment The Center for Success www.sakdc.com 100 Montana Street
de la Riva & Associates Muscogee Nation Business Enter- Mr. Greg Klemm Physicians & Surgeons - General San Antonio, TX 78203-1033
Ms. Isabel de la Riva prise (MNBE) 15727 Knolldown Practice (210) 704-6393
13407 NW Military Highway Mr. Frank J. Morales, Morales San Antonio, TX 78247-2165 San Antonio Institute of Medicine www.alamobowl.com
San Antonio, TX 78231-1844 1100 NE Loop 410, Ste. 220 (210) 885-0584 Ms. Paola Rodriguez Waste Recycling & Disposal Services -
San Antonio, TX 78209-1571 www.thecenterforsuccess.com PO Box 241180 Industrial
www.delarivalaw.com (210) 771-4372 San Antonio, TX 78224-8180 C-6 Disposal Systems, Inc.
www.mnbe.com Rodrill Inc. (210) 928-4825 Mrs. Sarah Chappellie
Auto - Repairs & Service Mr. Frank Rodriguez
Employment Agencies www.samedgrp.com P.O. Box 160489
The Dealer Alternative P.O. Box 489
Creative Financial Staffing Physicians & Surgeons - Ophthal- San Antonio, TX 78280-2689
Mr. Anthony Zarcone Converse, TX 78109-3032
Mr. Ruben Ortega mology (210) 375-0066
951 E. Bitters Road, Ste. 401 (210) 667-2130
40 NE Loop 410, Ste. 200 San Antonio Eye Specialists www.c6disposal.com
San Antonio, TX 78216-2364 www.rodrill.com
(210) 545-1777 San Antonio, TX 78216-5876 Mrs. Nanis Iskander Water Softening & Conditioning
(210) 308-7965 Market Research & Analysis 3619 Paesanos Parkway Ste. 302 Culligan Southwest, Inc.
Coffee Shops www.cfstaffing.com Galloway Research Service Inc. San Antonio, TX 78231-1259 Mr. Bob Boerner
Coffee Gully Mrs. Elisa Galloway (210) 822-9800 1034 Austin Street
Mr. Charles Lewis-Blunt 4751 Hamilton Wolfe www.mySAeyes.com San Antonio, TX 78208-1153
Center for Maternal - Fetal Care, PA
11703 Huebner Rd Ste. 106-238 San Antonio, TX 78229-3354 (210) 226-5344
Mrs. Diane Higby Physicians & Surgeons - Orthopedic
San Antonio, TX 78230-1212 (210) 734-4346 www.CulliganSW.com
7909 Fredericksburg Rd. Ste. 227 Andrew L. Whaley, MD PA
(210) 496-3838 www.gallowayresearch.com
San Antonio, TX 78229-3403 Ms. Susan Whaley Winery
(210) 354-2229 Marketing Programs & Services 143 West Sunset, Ste. 100 Bending Branch Winery
Computer Security - Systems & Services FPO Marketing San Antonio, TS 78209-2632 Mr. John J. Rivenburgh, LEED AP
Foundation - Education
Digital Defense, Inc. Mr. Francis Wearden (210) 293-2663 142 Lindner Branch Trail
Mind Science Foundation
Mr. Larry Hurtado 8035 Broadway www.ossmsa.com Comfort, TX 78013-2817
Mr. Paul Ingmundson
9000 Tesoro Drive, Suite 100 San Antonio, TX 78209-2628 (830) 995-2948
117 W. El Prado Drive Prosthetic Devices
San Antonio, TX 78217-6132 (210) 829-8855 bendingbranchwnery.com
San Antonio, TX 78212-2024 MK Prosthetic & Orthotic Services
(210) 822-2645 www.fpomarketing.com
(210) 821-6094 Mr. Don Kirchner
www.ddifrontline.com www.mindscience.org Meat Market 4319 Medical, Ste. 106
Computers - Software & Services
Insurance Bolner’s Meat Market San Antonio, TX 78229-3325
FEDITC, LLC Allstate - David Pfau Insurance Ms. Traci Bolner (210) 614-9222
Mr. Michael Bullard Mr. David Pfau 2900 S. Flores www.mkprosthetics.com
4615 Walzem Ste. 208 2211 NW Military Hwy, Ste. 122B San Antonio, TX 78204-2631 Restaurants
San Antonio, TX 78218-1669 San Antonio, TX 78213-1850 (210) 533-5112 Hearthstone Bakery Cafe
(210) 946-6100 (210) 257-0117 www.BolnersMeatMarket.com Mr. Jason C. VandeBerg
www.feditc.com Nutritionist 4212 McCullough
Construction Management Texas Farm Bureau Insurance Shake It Up Nutrition & Fitness San Antonio, TX 78212-1921
Zachry Holdings, Inc. Mr. J. P. Meuth Company (210) 826-5667
Mrs. Cathy Obriotti Green 28719 IH 10 West Mr. Michael Harrison www.hearthstonebakerycafe.com
PO Box 240130 Fair Oaks Ranch, TX 78006-9112 5999 DeZavala Ste. 146
San Antonio, TX 78224-0130 (830) 981-4802 San Antonio, TX 78249-2237
(210) 588-6578 www.txfb-ins.com (210) 723-5226
CIO BREAKFAST SERIES TECH RESOURCE GUIDE
About the Company: Tesoro Corpora- About the Company: Prism Technologies
tion is based in San Antonio and is a leading Group provides information technol-
independent refiner of petroleum products. ogy support that is simple, manageable
Tesoro, through its subsidiaries, operates and affordable for each client by offering
seven refineries primarily in the western computer solutions and consulting services
United States with a combined crude oil that address the needs of our clients.
capacity of more than 660,000 barrels per Prism focuses primarily on IT strategy and
day (bpd). Tesoro’s retail-marketing system working with the business owners to use
Michiel Espach includes over 890 branded retail stations, of Bryan Guinn technology to automate business process
Tesoro Corporation which more than 450 are company oper- Prism Technologies Group and increase productivity while providing
ated under the Tesoro®, Shell®, Mirastar® the day to day support. Bryan is respon-
and USA® brands. Michiel is Vice President, Information Technol- sible for day-to-day operations and marketing.
ogy and Chief Information Officer of Tesoro Corporation and leads About the Programs: The IT Resource Guide is a tool that pro-
all aspects of the company’s information technology function. Espach vides members, IT professionals and CIOs with a listing of all North
has spent his career integrating complex systems of people, processes, Chamber-member IT providers and the services they offer. Advertis-
technology and information to enable business strategy and has been ing space is available to any North Chamber member.
integral in various initiatives that enabled Tesoro to scale from a
$944M company to a $28B Fortune 100 company. Personally Speaking: Prism has been a member for nearly two years
and Bryan has also served on the Technology Council and the Busi-
About the Program: CIO breakfasts are a knowledge series designed ness after Five committee. Bryan says, he has established meaningful
exclusively for and by CIOs and is open to technology and IT execu- relationships and has gotten good leads and business from his involve-
tives. At monthly breakfasts, speakers discuss current and relevant ment. “The value of the chamber is very high and is a must for any
technology issues and local IT leaders share experiences and ideas company servicing clients in San Antonio.”
with their peers.
About the Company: Catapult Systems
and The Small Business Council Present is a technology consulting company
focused on Microsoft related technolo-
The Monthly Networking Breakfast gies. We’re ranked in the top one percent
The Petroleum Club • 7 - 9a.m. globally by Microsoft and have six offices
and 200 employees. As general manager,
Andrew is responsible for overall man-
agement of Catapult’s San Antonio and
Andrew Montz federal businesses.
Catapult Systems About the Programs: The Technology
Speaker Series provides a great opportu-
Sponsored by nity for business and technology leaders in the San Antonio area to
network and learn about technology related topics.
Personally Speaking: Andrew has been active volunteering with
2 0 1 0 N ET WORKING B REAKFAST S CHEDULE the North Chamber since 2003 on the Technology Council and its
related event committees. He says, “The North Chamber plays an
January 12 July 13
important role in helping San Antonio businesses grow and learn
February 9 August 10
from each other.”
March 9 September 14
April 13 October 12
May 11 November 9
June 8 December 14
You Won’t Want To Miss It!
Register online at www.northsachamber.com
or call 210.344.4848 for more information
Ribbon Cutting: Ribbon Cutting: Grand Opening: Hyatt Place San Antonio
Comfort Suites/UT Health Science Center SpringHill Suites/SeaWorld North/Stone Oak
5130 Vantage Way 138 Richland Hills Drive 1610 East Sonterra Blvd.
Grand Opening: Grand Opening: Grand Opening:
Chase Bank Woodcraft - Woodtools of Texas, LLP Muscogee Nation Business Enterprise
8597 Blanco Road 13719 San Pedro 1100 NE Loop 410, Suite 220
On behalf of the The North Chamber
North Chamber special offers special thanks to
thanks to Jan Meuth, Adam Boland, Ogle-
(You Name It Specialties tree, Deakins, Nash,
Inc.) for her generous Smoak & Stewart,
donation of the custom P.C., for his generous
logo printed ribbon used donation as the lunch
in all Chamber Members’ sponsor for each of the
Grand Opening: Grand Opening and 2010 Ambassador of the
Coffee Gully Ribbon-Cutting Month winners.
18140 US Hwy 281 N ceremonies.
in the HEB @ Loop 1604
Congratulations 2010 Small Business Leader (from left) ATHENA International founder (from left) Presenters Bruce Williams,
Award Recipients: (from left) Martha Mayhood Mertz joins ATHENA UT Health Science Center, Kevin Holt,
Jan King, Community Service; Kathy Thalman, Award® sponsors Lou Simmons and VIA Metropolitan Transit, join event chair
Employee Relations; Eileen Sommer, Nicole Rafferty, AT&T Mobility, and Renée Crittenden-Garcia, Crittenden Commu-
Community Service; Kay Chiodo, Business ATHENA Award® recipient Suzanne Wade, nications, and presenters Ruby Webb,
Innovation; Stephen Smithroat, New Business; H-E-B, ATHENA Organizational Leadership Bexar County, Susan Rodriguez, Edwards
Martin O’Conner, Small Business Leader Award recipient Anna Maria Chavez, members Aquifer Authority, along with title sponsors
of the Year; Francisco Suarez-Pella, Career of the PR team and board chair-elect Jackie Robert Solis and Monica Bustillos, Security
Achievement; and Pamela Potyka Gobel, Gorman-Johnson, all of Girl Scouts of Southwest Service Federal Credit Union, and
Business Achievement. Texas, along with ATHENA Organizational Ednita Galvan, Acción Texas, at the July
Leadership Award sponsors Ashley Heck and How to Do Business with Public Entities seminar.
Phyllis Gallay, Accenture, and event chair Lisa
Mochel, Broadway Bank, at the 21st Annual
Enterprising Women’s Conference.
2010 Board of
Member News Directors & Staff
Wade Cleary George Scofield
Coyle Engineering, Inc. was a part of the project team for down- Howard Baker
Security Service Federal
Cleary Zimmermann Engineers Fulbright & Jaworski, LLP
town high-rise apartments - The Vistana, which was selected by Credit Union
Doggett Law Firm
Chairman of the Board Spurs Sports and Entertainment
the San Antonio Business Journal as the “Best Residential Devel- Greg Flores
Cindy Jorgensen Tom Shock
opment” for 2010. Additionally, Coyle Engineering ranked #8 in SWBC
San Antonio Water System
Baptist Health System
the Business Journal’s Best Places to Work in the Small Business Chair-Elect Charles “Frosty” Forster
Chairman’s Council Chair Forster Engineering
category. John E. Skogland, Attorney
Larry Anthis Tony Frels
Frost Sterling Bank
DaisyCares, San Antonio’s only nonprofit organization provid- Business Development Council Chair Matt Stedman
ing needy pet owners with veterinary care grants and pet food Tobin Olson Accenture Gallagher Benefit Services
assistance, is launching the first-ever, official DaisyCares calendar Cox Smith Matthews
Noemi Graham Ray Trevino
featuring 14 local dogs photographed by San Antonio-based, pet Finance Council Chair
USAA Real Estate Company EaglePrint
art photographer and graphic artist, Renee Spade. Calendars go on Kirk Kistner
Structure Tone Southwest
sale through daisycares.com in September with proceeds benefit- Bartlett Cocke General
Contractors Shaun Kennedy
ting the pet charity and its mission to save pet’s lives. Government Affairs Council Chair Broadway Bank
CNG Engineering, PLLC
Annie Turner Rob Killen
SACU celebrates 14 years of accreditation by the Better Business Wells Fargo Kaufman & Killen, Inc. North Chamber Staff
Bureau® (BBB) serving Central, Coastal and Southwest Texas. Leadership & Professional
Development Council Chair Jim Koenig Duane Wilson
SACU has again been awarded an A+ rating, the highest rating Brad Rollins
BBB provides to its member companies. Also, Credit Professionals Dahill James Lutz, P.E.
Pape-Dawson Engineers, Inc.
Membership Council Chair Senior Vice President,
International named first vice president Pat Evans the Internation- J. Todd Malaise Operations
al Credit Professional of the Year in recognition of her individual Texas Capital Bank Malaise Law Firm
outstanding achievement and service. Additionally, SACU and Small Business Council Chair Jennifer Martinez Vice President, Leadership
community partners, Communities in Schools of San Antonio, Chuck Weisbrich Programs & Director Lead SA
New Horizons Computer Robert McAdams
Target and VIA Metropolitan Transit (VIA), provided a bus ride Learning Center Carneiro, Chumney & Co., LC
Vice President, Finance &
– in-style, backpacks and a $50 gift card for school supplies for 40 Technology Council Chair
John McCaleb Technology
students from Bowden Elementary in San Antonio ISD. Board Members
Catto and Catto
April Ancira Manager, Business Development
Security Service Federal Credit Union (SSFCU) announced that Ancira I-10 Auto Complex
Oppenheimer, Blend, Harrison
and Tate, Inc. Wendy Thomas
the credit union has acquired Norbel Credit Union of Fort Collins, Ray Berend Manager, Business Development
Colorado, adding five locations to its network of service centers. Padgett, Stratemann & Co., LLP
Workforce Solutions Alamo
Additionally, SSFCU employees recently held an internal book Patricia Burns
Methodist Stone Oak Hospital
Chris Penrose Marketing Representative
drive to help replenish the library at the San Antonio Children’s Chuck Calvin
Shelter, and through employee fundraising efforts the Security Ser- SpawGlass Contractors, Inc.
vice Charitable Foundation recently donated more than $12,000 Cesar Cantor
Chris A. Scherer
Omni San Antonio Hotel
to the Cystic Fibrosis Foundation’s “Great Strides” Walk to sup- Law Office of Chris A. Scherer Administrative Assistant
port research. The vision of the North Chamber is to be the Chamber of choice for businesses in San Antonio
and Bexar County. Our mission is to strengthen member businesses and the community through
Robert (Chris) Tisdel has joined SpawGlass as BIM Technolo- the delivery of advocacy, recognition and leadership and professional development programs.
gist. Tisdel will direct corporate Building Information Technology
(BIM) and Virtual Design and Construction (VDC) services, as
well as mobile computing - standardizing the best practices for all
regional offices. Tisdel will advance the technology and innovation 2010 Board of Directors
within SpawGlass to increase the value of these comprehensive ser- Officers
vices to owners/clients and increase efficiency in field operations. Howard Baker Pamela Bain Terry Hookstra
Security Service Federal Credit Union Bain Medina Bain eEmployers Solutions
President Maria Barrett Dick McNary
Cindy Jorgensen Padgett, Stratemann & Co., LLP Project Control
The North Chamber News is published as often as every other month. News SWBC Deborah Bauer Lawrence Morales II
submitted by dues-paying members is accepted daily for the “Member News” Vice President Drake Commercial Group Haynes and Boone, LLP
section of the newsletter. The North Chamber will publish news based on space Annie Turner Jeanne Douglas Christine Prescott
availability. Copy is subject to editing. To submit news for consideration, send Vice President
Broadway Bank Corporate Travel Planners, Inc.
press releases and/or announcements to Marilyn White at Duane Wilson
David Dunne Lisa Schultz
Preferred Landscape & Lighting University of the Incarnate Word
email@example.com or via fax to (210) 525-8207. North Chamber
Secretary/Treasurer Noemi Graham John Worthington
USAA Real Estate Company Security Service Federal Credit Union
Frost Jim Heaney
Lead SA is a 501 (c) (3) non-profit organization whose mission is to support and sponsor North Chamber pro-
grams and initiatives promoting educational, leadership, and career and professional development in San Antonio.
The North Chamber publishes in our newsletter/website third party content which is submitted by member organizations. The North Chamber is not responsible for and assumes no liability
for any of the third party statements, opinions or representations. Third party content is neither endorsed by nor does it necessarily represent the position(s) of the North Chamber.
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