WorkBridge Mobile Baggage Handling Solution
A division of e2e factory a/s
It’s better. It’s simpler. And it’s far less expensive.
new Mobile Baggage Handling Solution
Meeting security needs without slowing down baggage handling operations is a top priority for all airports,
ground handlers and their customers.
The new Mobile Baggage Handling Solution from WorkBridge is a fully integrated checked baggage screening
solution that gives airports and ground handlers a streamlined and efficient baggage loading process.
With WorkBridge, everybody has something to gain. Management will like it because it improves productivity and
security. Baggage handlers will appreciate its time-saving simplicity. And your finance people will definitely like the
fact that it costs far less than other systems. Not just up front, but also in terms of total cost of ownership.
Get these advantages How it works
Fast baggage reconciliation during handling, Registration and Validation: Wireless scanners
sorting and loading. transmit the barcode data to the central system
Increased efficiency through the elimination of for validation and registration which is integrated
manual handling—and the risk of human error— with the BSM system.
of baggage tags/bingo cards. Handling Bingo Cards: Bingo Cards with bar-
Staff access to real-time information regarding codes and/or other documents can be printed
status, destination and routing of the baggage out for each cart or container based on scanned
progress, specific item information, baggage information, eliminating manual processing.
location in containers, etc. Inquiries or Reports: Staff can make real-time
Highly efficient documentation and tracking of queries at any time, or use data for reports or
operational performance, bottleneck identification, statistical purposes.
metrics, etc. Information Sharing: Time critical information can
Mobile enabled, both terminal side, ramp side be sent to staff using PDA's; airline customers or
using scanners and passenger side using infor- other relevant third parties can access data on a
mation PDA’s. dedicated website.
Streamline your entire process
Baggage Check In Baggage Sorting Baggage Loading Aircraft Loading Documentation
WorkBridge Baggage Handling
All baggage is scanned during loading into carts When a cart or container is ready to be loaded
or containers; this information is transmitted onto the aircraft, a form with all the baggage
wirelessly to the central computer for validation information (including barcodes) is printed and
and registration. can be attached to the cart/container.
Reconciliation is done automatically by checking Information about the loaded baggage in the
the BSM for checked baggage. central database enables baggage handlers and
Baggage handlers are alerted to any discrepancies. gate coordinators to get status information using
website or their handheld PDA’s.
If baggage must be removed from a flight, the
container ID can be retrieved instantly using a
PDA or Web based application to check the
database. This will speed up the procedure and
cut the time the aircraft needs to wait at the gate.
WorkBridge System Components
Easy to implement. Simple to use.
Wireless PDA lookup
Terminal R/F WorkBridge Information Solutions
Baggage Baggage Handling Gate Coordinator,
Scanners server and DB Management & Customers
Ramp Baggage Operator
Scanners Admin System
Terminal Baggage Scanners: Lightweight handheld scanners are used in fixed locations such as sorting
areas. They read and interpret the barcodes and send data to the central application using a wireless
radio module (one radio can service several scanners).
Ramp Baggage Scanners: For mobile environments on the ramp side, workers use a Wireless enabled
scanner, supported by GPRS, WiFi or Docking Replications to ensure extended coverage and reach—a
potential problem with radio-based solutions.
Baggage Handling Server and DB: This server and DB run on WorkBridge Baggage Handling soft-
ware, which controls the entire process. It receives signals from the different scanners and stores this
information in a central database and enables the interface to the BSM system(s).
Operator Admin System: Terminal workers have instant access to system set-up facilities, operational
status information, and can make basic queries for specific baggage items and bingo card handling.
BSM Integration: This open interface is used to validate and consolidate the baggage that was registered
in the BSM to assure perfect results in the sorting process.
Printer: For the Terminal side of baggage handling where Bingo Cards or other forms of documentation
are used, printers are placed close to each sorting area for convenient printing of individual “bingo cards”.
Wireless Information PDA: Gate Coordinators and others can use their PDA’s to lookup individual
baggage items and request status or container ID for baggage location to expedite removal procedures.
Information Solutions: WorkBridge’s web-based solution allows management and/or customers to
login and access operational data. They can use this information to calculate profitability by customer,
optimize planning based on business intelligence or to follow up on the operation in progress.
Exclusive WorkBridge Features
Big advantages. Small business price.
Feature Function Benefit
Mobile Enabled The solution is operational both for fixed locations Workers can move freely for better productivity and exchange
(Baggage terminal) and for mobile environments (baggage information in real-time. The best price/performance/usability
loading, ramp side). Supports radio, wireless, GPRS and technology available.
Central Baggage All baggage is scanned at check-in and during loading Historical information is kept in the Database, enabling queries
Registration onto carts or containers. The information is transmitted and KPI reporting. Data from decentralized operations can be
wirelessly back to the central PC and Database for stor- consolidated for operational statistics.
age, validation and registration.
BSM Reconciliation When a baggage is scanned, it is automatically checked Automated electronic registration enables direct reconciliation
(reconciled) against the BSM to verify that it is valid and and minimizes human error.
being directed to the correct aircraft. An alert is issued if
this is not the case.
Support for For Bingo cards, it is possible to print a page with all the Eliminates manual handling of Bingo Cards, greater efficiency
Bingo Card Handling barcodes for the baggage loaded (similar to the page that and minimal risk of human error.
is produced traditionally using the barcode stickers).
Scanner Based Terminal based scanners can operate using specific Less training needed.
User Interface “instruction barcodes” for system functions like “print”, Significantly higher productivity for baggage workers.
“new cart”, etc. to maximize efficiency.
Open Interfaces The system and information in the system is open and Enables integration with a range of other systems and seam-
based on latest technology standards like XML and Web less integration to existing infrastructure. Future proof.
Web Based Web based user interfaces, enables all relevant parties to Real-time status information can be sent to all relevant parties
Information System make information inquires on individual baggage items, across technology platforms and facilitate better collaboration
aggregated information at flight level, general reporting, and efficiency.
PDA Lookup Facility Gate coordinators can use PDA’s to lookup container Possibility for real-time baggage location look-up means fewer
numbers in real-time and quickly identify baggage for delays.
WorkBridge, a unit of e2e factory, has extensive experience integrating large, complex systems and mobility
solutions. The company also has an in-depth knowledge of the air transportation system, and its team members
bring other specialized strengths to the program.
Our approach is to work collaboratively with airports, ground handlers, airlines and security personal to develop
effective checked baggage processing solutions for individual airports.
Because every airport terminal has different needs, WorkBridge customizes installations for each facility to
deploy the most appropriate solution and ensure maximum levels of customer service.
For more information about WorkBridge and how it is working to improve baggage operations in major airports
today, please contact us.
e2e factory a/s
Hauser Plads 18, DK-1127 Copenhagen K
Phone: +45 33 44 75 00
Fax: +45 33 93 27 60
e-mail: info@ e2efactory.com