Docstoc

2011 Course Catalog

Document Sample
2011 Course Catalog Powered By Docstoc
					2011 Course Catalog
    About Compass
Our Philosophy
Compass Business Solutions is an authorized Cisco Learning Partner focused on TelePresence and
videoconferencing training. We have been working with Tandberg University, now Learning at Cisco,
and others in the video communication industry since 2006 to develop and deliver technical and user
training to installers, field and sales engineers, I.T and telecommunication staff, and to those that actually
use the equipment.

Our mission is to make video communication training globally accessible and relevant, and our
philosophy is that training should be convenient and provided by somebody who knows how the
products are used. It’s not just about the technology, it’s also about what you do with it.


COURSE OFFERINGS
                                                                             Using & Adopting Technology
Public Courses                                                         Learning how to use and support your
Compass makes training accessible by hosting public classes in         technology purchase leads to faster
major cities. Anyone can attend these sessions by registering          adoption of the technology and a

online or calling us to register. These classes are typically          faster return on investment (ROI). By

designed to help prepare students for certification testing.           communicating how the technology
                                                                       was meant to be applied to your
Private Courses                                                        business, promoting internal awareness,

We can also provide private training sessions at your facility or      and implementing best practices for

in a rented event room. Customers can choose manufacturer              using and supporting your video
                                                                       communication equipment, a typical
certified curriculum, or our instructors can focus on topics of
                                                                       5-year technology ROI can be reduced
interest to help customers with their specific video application.
                                                                       to 2.5 years or less. How do we know
Online Course                                                          this? Our employees have been helping
                                                                       customers to use video to improve their
For those who need access to user training on current products,
                                                                       business since the early 1990’s.
technical training on products that are no longer manufactured
or previous software versions of today’s products, online                 Compass can help you to point your
training provides recorded instructor sessions and lab demos.              technology In the right direction.




  COMPASS BUSINESS SOLUTIONS                         P: 760-688-4045                 WWW.COMPASSPROGRAM.COM
  2850 W. HORIZON RIDGE PKWY SUITE 200               F: 702-446-8092            TRAINING@COMPASSPROGRAM.COM
  HENDERSON, NV 89052




                                                                                                                 ii
REGISTER NOW | w w w.compassprogram.com 760-688-4045
     PAIATVS1 (TVS1)
Course Description
TVS1 is a 5 day practical based course concentrating on the operation,
installation, configuration maintenance and troubleshooting of the Cisco                      Quick Reference
TelePresence C Series codecs, Cisco TelePresence MCUs and Cisco
                                                                                              This course introduces the student to
TelePresence Management Suite. In addition, this course covers the basic
                                                                                              Cisco’s TelePresence Video Solution
configuration of the Cisco TelePresence Video Communication Server to
                                                                                              by covering all the base terminology
get your network up and running.
                                                                                              and technology associated with video
As well as setting up your network, you will also use TMS and VCS to
                                                                                              conferencing and focusing on C-series
troubleshoot your network. Instructors will simulate faults on all equipment
                                                                                              endpoints, VCS, MCUs, and TMS.
giving students the chance to put troubleshooting skills into practice.
                                                                                              $4,000 or 40 Cisco Learning Credits

Learning Objectives
CISCO TELEPRESENCE SYSTEM INTEGRATOR C SERIES ENDPOINTS                CISCO TELEPRESENCE MULTIPOINT CONTROL UNIT

Upon completing this training, you will be able to locate support      Upon completing this training, you will be able to install, operate,
documentation for Cisco TelePresence System Codec C90, as well as      configure, maintain, and troubleshoot the Cisco TelePresence MCU.
install, operate, configure, maintain, and troubleshoot Codec C90.     This ability includes being able to meet these objectives:
This ability includes being able to meet these objectives:             • Set up the MCU and find relevant documentation
• Operate the Codec C90                                                • Configure the MCU to interact with other video-conferencing
• Locate documentation                                                   devices

• Set up, connect, and perform an initial operations check             • Operate the MCU, including creating conferences,
                                                                         changing layouts, and monitoring statistics of conferences
• Modify device configuration settings
                                                                       • Customize the settings of the MCU for a particular user base
• Maintain the software
                                                                       • Manage global conference and template settings
• Troubleshoot common errors and faults in a telepresence
  system                                                               • Back up, restore, and upgrade the configuration and
                                                                         software on the MCU
CISCO TELEPRESENCE MANAGEMENT SUITE
                                                                       • Troubleshoot common errors and faults that are related to
Upon completing this training, you will be able to install, operate,     the conferences that are managed by the MCU
configure, maintain, and troubleshoot the Cisco TMS. This ability
includes being able to meet these objectives:                          CALL CONTROL FOR THE CISCO TELEPRESENCE
                                                                       VIDEO COMMUNICATION SERVER
• Operate the Cisco TMS

• Install and upgrade the Cisco TMS                                    Upon completing this training, you will be able to understand the call-
                                                                       control protocols, and you will be able to install, operate, configure,
• Describe several SQL management tasks and how SQL is                 maintain, and troubleshoot the Cisco VCS. This ability includes being
  used by the Cisco TMS                                                able to meet these objectives:
• Manage zones on the Cisco TMS                                        • Explain the protocols and call-routing strategies of video
• Manage permissions on the Cisco TMS                                    conferencing, and install the Cisco VCS

• Explain the components of the Cisco TMS and how they                 • Configure the Cisco VCS
  operate; you will know how to troubleshoot the different             • Backup and restore the configuration
  problems that occur with the Cisco TMS

                                                                                                                                              1
REGISTER NOW | w w w.compassprogram.com 760-688-4045
     PAIATVS1 (TVS1)




Class Schedule
Las Vegas, NV                Boston, MA                    Dallas, TX                    Las Vegas, NV
July 11 - July 15            August 8 - August 12          September 19 - September 23   October 31 - November 4
Hilton Garden Inn            Embassy Suites Boston         TBD                           Hilton Garden Inn
Las Vegas Strip South        Logan Airport                                               Las Vegas Strip South
7830 South Las Vegas Blvd.   207 Porter St.                Irvine, CA                    7830 South Las Vegas Blvd
Las Vegas, NV 89123          Boston, MA 02128                                            Las Vegas, NV 89123
                                                           September 26 - September 30

Minneapolis, MN              Reston, VA                    Ascolta Irvine Office         Reston, VA
                                                           2351 McGraw Ave.              November 7 - November 11
July 18 - July 22            August 15 - August 19         Irvine, CA 92614
                                                                                         Sheraton Reston Hotel
Ascolta Minneapolis Office   Sheraton Reston Hotel                                       11810 Sunrise Valley Dr.
7900 International Dr.       11810 Sunrise Valley Dr.      New York, NY                  Reston, VA 20191
Suite 170                    Reston, VA 20191              October 3 - October 7
Bloomington, MN 55425                                      TBD                           Santa Clara, CA
                             Tampa, FL                                                   November 28 - December 2
New York, NY                 August 22 - August 26
                                                           Denver, CO                    Embassy Suites Santa Clara
July 25 - July 29            Hilton Tampa                                                Silicon Valley
                             Airport Westshore             October 10 - October 14
Courtyard New York                                                                       2885 Lakeside Dr.
                             2225 North Lois Ave.          Embassy Suites Denver         Santa Clara, CA 95054
Manhattan Midtown East
                             Tampa, FL 33607               Tech Center
866 Third Ave.
New York, NY 10022
                                                           10250 East Costilla Ave.      Houston, TX
                             Chicago, IL                   Centennial, CO 80112
                                                                                         November 28 - December 2
Glendale, CA                 August 29 - September 3
                                                           Tampa, FL                     Hilton Garden Inn Houston
August 1 - August 5          Homewood Suites by Hilton                                   Galleria Area
                             Chicago Downtown              October 17 - October 21       3201 Sage Rd.
Ascolta Glendale Office      40 E. Grand Ave.                                            Houston, TX 77056
Wells Fargo Building                                       Hilton Tampa
                             Chicago, IL 60611             Airport Westshore
535 N. Brand Ave.
                                                           2225 North Lois Ave.          Raleigh, NC
Suite 150
Glendale, CA 91203           Santa Clara, CA               Tampa, FL 33607               December 5 - December 9
                             September 5 - September 9                                   Embassy Suites Raleigh
Honolulu, HI                 Embassy Suites Santa Clara    Doylestown, PA                Crabtree
August 1 - August 5          Silicon Valley                                              4700 Creedmoor Rd.
                                                           October 24 - October 28       Raleigh, NC 27612
                             2885 Lakeside Dr.
Waikiki Beach Marriott       Santa Clara, CA 95054         KBZ Communications
Resort and Spa                                             2003 S. Easton Rd Suite 308   Doylestown, PA
2552 Kalakaua Ave.           Orlando, FL                   Doylestown, PA 18901          December 12 - December 16
Honolulu, HI 96815           September 12 - September 16                                 KBZ Communications
                                                           Honolulu, HI
                             The Westin Lake Mary                                        2003 S. Easton Rd Suite 308
                                                           October 24 - October 28       Doylestown, PA 18901
                             Orlando North
                             2975 International Pkwy       Waikiki Beach Marriott
                             Lake Mary, FL 32746           Resort and Spa
                                                           2552 Kalakaua Ave.
                                                           Honolulu, HI 96815



                                                                                                                       2
REGISTER NOW | w w w.compassprogram.com 760-688-4045
        PAIATVS2                      (TVS2)
Course Description
TVS2 is a five day class focused primarily on the Cisco TelePresence Video
Communication Server. Students will really get to grips with the configuration                  Quick Reference
of the VCS in more complex network environments including firewall traversal,
                                                                                                This course offers in-depth coverage
clustering, zoning and subzoning. In addition, students will use functions of
the VCS to control access and bandwidth and use transforms, call policy and                     of the Cisco TelePresence Solution.
FindMe™.                                                                                        Students will review advanced VCS
Students will use the Cisco TelePresence Management Suite and VCS to provision                  topics, Movi, TCS, and TelePresence
E20 and Movi users. The course also includes an introduction to the Cisco                       Server overview.
TelePresence Server, Cisco TelePresence MSE8000 system the TIP protocol, and
Cisco TelePresence Content Server.                                                               $4,000 or 40 Cisco Learning Credits

At the end of the 5 day course students will be able to install, configure, maintain
and troubleshoot the Cisco TelePresence Video Communications Server including
Provisioning. In addition students will be able to operate the Cisco TelePresence
Server and TCS.


Learning Objectives                                                         CALL CONTROL
                                                                            Upon completing this training, you will be able to identify call
CISCO TELEPRESENCE SERVER AND THE TELEPRESENCE                              control protocols as well as install, operate, configure, maintain,
INTEROPERABILITY PROTOCOL                                                   and troubleshoot the Cisco VCS. This ability includes being able
Upon completing this training, you will be able to locate support           to meet these objectives:
documentation, install, upgrade, and troubleshoot the Cisco TelePres-
                                                                            • Define the protocols and call routing strategies of video
ence MSE 8000 and Cisco TelePresence Server, understand the use of
                                                                              conferencing
TIP, and describe the interoperation between TIP and Session Initiation
Protocol (SIP) endpoints. This ability includes being able to meet these    • Define security and registration policy on the Cisco VCS
objectives:
                                                                            • Configure and manage zones, subzones, and traversal
• Locate documentation for the MSE 8000 and describe the                      zones on the Cisco VCS
  MSE 8000 hardware, including chassis, back plane, power
                                                                            • Configure and manage traversal zones on the Cisco VCS
  requirements, fans, and card slots
                                                                            • Manage call policy using transforms and allow and deny
• Describe the features of the Cisco TelePresence Server
                                                                              lists on the Cisco VCS
• Describe the interoperation between TIP and the Cisco
                                                                            • Configure and manage FindMe™ to route calls to user
  TelePresence Server
                                                                              locations
CISCO TELEPRESENCE CONTENT SERVER                                           • Configure and manage search rules on the Cisco VCS
Upon completing this training, you will be able to meet these objectives:
                                                                            • Describe how to locate and collect troubleshooting data for
• Describe the features and functions of the Cisco                            Cisco TAC support calls
  TelePresence Content Server                                               • Configure and manage LDAP for user authentication
• Explain the recording operation of the Cisco TelePresence                 • Describe regular expressions and how to use them in call
  Content Server                                                              control transforms
• Explain clustering of Cisco TelePresence Content Servers                  • Identify how to use DNS and ENUM for call addressing
                                                                              transforms

                                                                            • Configure and manage clustering for redundancy of the
                                                                              Cisco VCS services


                                                                                                                                              3
REGISTER NOW | w w w.compassprogram.com 760-688-4045
     PAIATVS2 (TVS2)
PROVISIONING
Upon completing this training, you will be able to explain provisioning and how to
configure videoconferencing solution components. This ability includes being able to
meet these objectives:

• Locate provisioning documentation on the Cisco website

• Describe the provisioning registration process for the Cisco VCS,
  TMS, Movi, and E20 clients

• Configure the Cisco VCS and Cisco TMS for provisioning and registration

• Describe and provision user accounts and dial plans

• Enable you to troubleshoot provisioning components and repair
  problems

Class Schedule
Las Vegas, NV                        Boston, MA                            Dallas, TX                    Las Vegas, NV
July 18 - July 22                    August 15 - August 19                 September 26 - September 30   November 7 - November 11

Hilton Garden Inn                    Embassy Suites Boston                 TBD                           Hilton Garden Inn
Las Vegas Strip South                Logan Airport                                                       Las Vegas Strip South
7830 South Las Vegas Blvd.           207 Porter St.                        Irvine, CA                    7830 South Las Vegas Blvd.
                                     Boston, MA 02128                                                    Las Vegas, NV 89123
Las Vegas, NV 89123                                                        October 3 - October 7
                                                                           Ascolta Irvine Office         Reston, VA
Minneapolis, MN                      Reston, VA                            2351 McGraw Ave.              November 14 - November 18
July 25 - July 29                    August 22 - August 26                 Irvine, CA 92614
                                                                                                         Sheraton Reston Hotel
Ascolta Minneapolis Office           Sheraton Reston Hotel                                               11810 Sunrise Valley Dr.
7900 International Dr.               11810 Sunrise Valley Dr.              New York, NY                  Reston, VA 20191
Suite 170                            Reston, VA 20191                      October 10 - October 14
Bloomington, MN 55425                                                                                    Santa Clara, CA
                                     Tampa, FL                             TBD
                                                                                                         December 5 - December 9
New York, NY                         August 29 - September 3                                             Embassy Suites Santa Clara
                                                                           Denver, CO
August 1 - August 5                  Hilton Tampa                                                        Silicon Valley
                                                                           October 17 - October 21       2885 Lakeside Dr.
Courtyard New York                   Airport Westshore
                                     2225 North Lois Ave.                  Embassy Suites Denver         Santa Clara, CA 95054
Manhattan Midtown East
                                     Tampa, FL 33607                       Tech Center
866 Third Ave.
                                                                           10250 East Costilla Ave.      Houston, TX
New York, NY 10022
                                     Chicago, IL                           Centennial, CO 80112          December 5 - December 9
Glendale, CA                         September 5 - September 9                                           Hilton Garden Inn Houston
                                                                           Tampa, FL                     Galleria Area
August 8 - August 12                 Homewood Suites by Hilton
                                     Chicago Downtown                      October 24 - October 28       3201 Sage Rd.
Ascolta Glendale Office              40 E. Grand Ave.                                                    Houston, TX 77056
Wells Fargo Building                                                       Hilton Tampa
                                     Chicago, IL 60611                     Airport Westshore
535 N. Brand Ave.
                                                                           2225 North Lois Ave.          Raleigh, NC
Suite 150
                                     Santa Clara, CA                       Tampa, FL 33607               December 12 - December 16
Glendale, CA 91203
                                     September 12 - September 16                                         Embassy Suites Raleigh
Honolulu, HI                         Embassy Suites Santa Clara            Doylestown, PA                Crabtree
                                                                                                         4700 Creedmoor Rd.
August 8 - August 12                 Silicon Valley                        October 31 - November 4
                                                                                                         Raleigh, NC 27612
                                     2885 Lakeside Dr.
Waikiki Beach Marriott                                                     KBZ Communications
                                     Santa Clara, CA 95054
Resort and Spa                                                             2003 S. Easton Rd Suite 308   Doylestown, PA
                                                                           Doylestown, PA 18901
2552 Kalakaua Ave.                   Orlando, FL                                                         December 19- December 23
Honolulu, HI 96815                   September 19 - September 23           Honolulu, HI                  KBZ Communications
                                                                                                         2003 S. Easton Rd Suite 308
                                     The Westin Lake Mary                  October 31 - November 4
                                                                                                         Doylestown, PA 18901
                                     Orlando North                         Waikiki Beach Marriott
                                     2975 International Pkwy               Resort and Spa
                                     Lake Mary, FL 32746                   2552 Kalakaua Ave.
                                                                           Honolulu, HI 96815
                                                                                                                                       4
REGISTER NOW | w w w.compassprogram.com 760-688-4045
         PAIETVS                   (Express)

Course Description                                                                          Quick Reference
Express is a 2 day lab for Cisco resellers focused on installing and operating the          This extended lab class follows the
Cisco TelePresence C Series endpoints, Cisco TelePresence Video Communication
                                                                                            online class offered online by Cisco.
Server, Cisco TelePresence MCU range and Cisco TelePresence Management
Suite.                                                                                      Lab exercises include installation and

                                                                                            operation of C-series endpoints, VCS.
THIS COURSE HAS 3 LEARNING COMPONENTS:
                                                                                            MCUs, and TMS.
Online Prerequisites - Cisco TelePresence Basics (Online), Using TelePresence:
Setup and Operation (Online)                                                                $1,600 or 16 Cisco Learning Credits
TelePresence Video Field Engineer for Express ELT (PATVFEE) elearning program
which covers how to operate and install the main endpoint and infrastructure
components with in depth videos with a real how to approach.

Implementing Express TelePresence Video Solutions ILT (PAIETVS) instructor-led,
two-day classroom lab workshop enabling students to put into practice what was
learned in the online components of the course.


Learning Objectives
At the end of the course students will be able to:                   • Review how to set up a firewall traversal link between a pair
                                                                       of Cisco TelePresence Video Communication Servers
• Operate a Cisco TelePresence System Codec C Series
                                                                     • Install a Cisco TelePresence MCU
• Install a Cisco TelePresence System Codec C40
                                                                     • Configure a Cisco TelePresence MCU
• Configure a Cisco TelePresence System Codec C40
                                                                     • Operate a Cisco TelePresence MCU
• Configure the basic H.323, SIP and Interworking settings on
  the Cisco TelePresence Video Communication Server                  • Operate the Cisco TelePresence Management Suite
• Back up the Cisco TelePresence Video Communication Server




Course Schedule
Las Vegas, NV                          Dallas, TX                   Orlando, FL                           Reston, VA
April 26 - April 27                    May 16 - May 17              May 31 - June 1                       June 14 - June 15
Hilton Garden Inn                      TMD                          Sheraton Orlando Downtown             Sheraton Reston Hotel
Las Vegas Strip South                  800 Carrick St.              400 W. Livingston St.                 11810 Sunrise Valley Dr.
7830 South Las Vegas Blvd.             Fort Worth, TX 76116         Orlando, FL 32801                     Reston, VA 20191
Las Vegas, NV 89123
                                       Dallas, TX                   Orlando, FL                           Reston, VA
Las Vegas, NV                          May 18 - May 19              June 2 - June 3                       June 16 - June 17
April 28 - April 29                    TMD                          Sheraton Orlando Downtown             Sheraton Reston Hotel
Hilton Garden Inn                      800 Carrick St.              400 W. Livingston St.                 11810 Sunrise Valley Dr.
Las Vegas Strip South                  Fort Worth, TX 76116         Orlando, FL 32801                     Reston, VA 20191
7830 South Las Vegas Blvd.
Las Vegas, NV 89123



                                                                                                                                     5
REGISTER NOW | w w w.compassprogram.com 760-688-4045
     MXP Technical Support
Course Description
A practical course enabling anyone to support a local video conference system and provide first and second
level support to other users.

Course Schedule                                              Quick Info
Las Vegas, NV                Schedule a private session
May 2, 2011
                                                             Students will learn how to install and

Hilton Garden Inn            by calling 1 (760) 688-4045
                                                             operate MXP Endpoints.
Las Vegas Strip South
7830 South Las Vegas Blvd.
                             Coming soon ... online!         $800
Las Vegas, NV 89123



     MPS Technical Support
Course Description
A practical based course on the TelePresence MPS specifically designed for larger customer organizations
providing internal first and second level support to end users.

Course Schedule                                              Quick Info
Las Vegas, NV                Schedule a private session
                                                             Students will learn how to install
May 3, 2011
Hilton Garden Inn            by calling 1 (760) 688-4045
                                                             and operate MPS bridge.
Las Vegas Strip South
7830 South Las Vegas Blvd.
                             Coming soon ... online!         $800
Las Vegas, NV 89123



     TMS Operator
Course Description
A practical based course on the operation of the TelePresence TMS software.

Course Schedule
                                                             Quick Info
Las Vegas, NV                Schedule a private session
May 4, 2011                                                  Students will learn how to operate TMS Software.
Hilton Garden Inn            by calling 1 (760) 688-4045
Las Vegas Strip South                                        $800
7830 South Las Vegas Blvd.
                             Coming soon ... online!
Las Vegas, NV 89123



     Codian MCU Gateway & Technical Sup-
Course Description
A practical based course on the TelePresence Codian MCU and Gateway specifically designed for larger cus-
tomer organizations providing internal first and second level support to end users.


Course Schedule                                              Quick Info
Las Vegas, NV                Schedule a private session
May 5, 2011                                                  Students will learn how to install
Hilton Garden Inn            by calling 1 (760) 688-4045
Las Vegas Strip South                                        and operate Codian bridges.
7830 South Las Vegas Blvd.
                             Coming soon ... online!         $800
Las Vegas, NV 89123



                                                                                                                6
REGISTER NOW | w w w.compassprogram.com 760-688-4045
    Online Courses

   Register for Online Courses Today                                                 How to Sign Up
   Online courses provide instruction and review of TelePresence                     Go to online.compassprogram.com, or
   Certified Engineer courses. Classes are available in 2 levels.
                                                                                     contact Compass at 760-688-4045 or
   TCE 1 classes include C-Series Endpoints, VCS Level 1, and TMS.
   TCE 2 classes include MCUs, Movi, VCS Level 2, and Advanced                       training@compassprogram.com
   Faultfinding. Please note that these classes are a recording of the final         for registration assistance.
   session of the instructor-led courses. They cover the previous software
   release on the products and systems noted.                                        Coming soon to Cisco M-Learning!


   TCE 1 ($3,200)                            Advanced Fault Finding                       MCUS
   This course covers all the base           At the end of this session, students         At the end of this session students will
   terminology and technology                will be able to fix complex faults           be able to install, configure, maintain
   associated with video conferencing        across a number of Cisco’s                   and trouble shoot Cisco Codian
   and an introduction to Cisco’s            TelePresence hardware including              MCUs.
   TANDBERG solution. This course            network and configuration errors.
   covers TANDBERG C-series                                                               Management
   endpoints, VCS and TelePresence                                                        At the end of this session students
   Management Suite (TMS).                   Call Control 1                               will fully understand the features,
   Participants will gain in-depth           At the end of this session students          benefits and operation of the
   practical know-how with exercises on      will be able to install, configure, and      TelePresenceTM Management Suite
   installing, configuring, maintaining      maintain the VCS                             (TMS) and its derivative applications.
   and basic troubleshooting on the                                                       Participants will learn to instruct
   equipment.                                • VCS Single Gatekeeper installation
                                                                                          end users to schedule and create
                                             • Configuration                              ad-hoc conferences and manage
   This course is a bundled offering of
   the following titles: Endpoints, Call     • Maintenance                                conferences. They will also learn
   Control Level 1, and Management.                                                       how to install, configure, fine tune
                                             Call Control 2                               TMS and manage and maintain
                                             At the end of this session, students         videoconferencing equipment from a
   TCE 2 ($3,200)                            will be able to write regular                System Administrator level.

   This course covers Cisco’s                expressions and configure on the
                                                                                          Provisioning
   TANDBERG MCU-series, VCS,                 VCS the following features: Firewall
   Provisioning (Movi) and Advanced          traversal to other H.460 devices,            At the end of this session students will
   Faultfinding. Participants will gain      using the VCS as a Turn server,              fully understand the features, benefits
   in-depth practical knowledge with         clustering and administrator policy.         and operation of Cisco’s Movi
   exercises on installing, configuring,                                                  unified communications applications.
   maintaining and advanced                                                               Participants will learn how to
   troubleshooting on the equipment.
                                             Endpoints                                    install, configure, operate and use
                                             At the end of this session students will     Provisioning.
   This course is a bundled offering
                                             be able to install, configure, maintain
   of the following titles: Advanced
                                             and trouble shoot Cisco C-Series
   Faultfinding, Call Control Level 2,
                                             endpoints.
   MCUs, Provisioning.
                                             • C Series installation • Maintenance
                                             • Configuration    • Troubleshooting



                                                                                                                                     7
REGISTER NOW | w w w.compassprogram.com 760-688-4045
    Course Registration Form - TVS 1 & TVS 2
                 COURSE LOCATION          PAIATVS1 (TVS1) $4,000 OR 40 CLC              PAIATVS2 (TVS2) $4,000 OR 40 CLC
   q              Las Vegas, NV              July 11 - July 15                               July 18 - July 22
   q              Minneapolis, MN            July 18 - July 22                               July 25 - July 29
   q              New York, NY               July 25 - July 29                               August 1 - August 5
   q              Glendale, CA               August 1 - August 5                             August 8 - August 12
   q              Honolulu, HI               August 1 - August 5                             August 8 - August 12
   q              Boston, MA                 August 8 - August 12                            August 15- August 19
   q              Reston, VA                 August 15 - August 19                           August 22 - August 26
   q              Tampa, FL                  August 22 - August 26                           August 29 - September 2
   q              Chicago, IL                August 29 - September 2                         September 5 - September 9
   q              Santa Clara, CA            September 5 - September 9                       September 12 - September 16
   q              Orlando, FL                September 12 - September 16                     September 19 - September 23
   q              Dallas, TX                 September 19 - September 23                     September 26 - September 30
   q              Irvine, CA                 September 26 - September 30                     October 3 - October 7
   q              New York, NY               October 3 - October 7                           October 10 - October 14
   q              Denver, CO                 October 10 - October 14                         October 17 - October 21
   q              Tampa, FL                  October 17 - October 21                         October 24 - October 28

   q              Doylestown, PA             October 24 - October 28                         October 31 - November 4

   q              Honolulu, HI               October 24 - October 28                         October 31 - November 4

   q              Las Vegas, NV              October 31 - November 4                         November 7 - November 11

   q              Reston, VA                 November 7 - November 11                        November 14 - November 18

   q              Santa Clara, CA            November 28 - December 2                        December 5 - December 9

   q              Houston, TX                November 28 - December 2                        December 5 - December 9

   q              Raleigh, NC                December 5 - December 9                         December 12 - December 16

   q              Doylestown, PA             December 12 - December 16                       December 19 - December 22

Student Information                                              Security Code:__________ Exp. Date: _____________

Student Name: ______________________________________             Credit Card Billing Address
                                                                 ________________________________________________
Student Email: _______________________________________
                                                                 City ______________________________________
Student Phone: ______________________________________
                                                                 State __________            Zip ________________

Credit Card Authorization                                        Phone Number associated with Credit Card
Name on Credit Card:                                             ________________________________________________

                                                                 Signature of Card Holder:
________________________________________________

Credit Card Number:                                              _______________________________________________
                                                                 Clearly Print Name:
________________________________________________                 ___________________________________________________


                                                                                                                           8
REGISTER NOW | w w w.compassprogram.com 760-688-4045
    Course Registration Form
                      DATE                               COURSE                                 LOCATION
   q          April 26 - April 27            PAIE Express ($1,600 OR 16 CLC)                 Las Vegas, NV
   q          April 28 - April 29            PAIE Express ($1,600 OR 16 CLC)                 Las Vegas, NV
   q          May 2, 2011                    MXP Technical Support ($800)                    Las Vegas, NV
   q          May 3, 2011                    MPS Technical Support ($800)                    Las Vegas, NV
   q          May 4, 2011                    TMS Operator ($800)                             Las Vegas, NV
   q          May 5, 2011                    Codian MCU Gateway ($800)                       Las Vegas, NV
   q          May 16 - May 17                PAIE Express ($1,600 OR 16 CLC)                  Dallas, TX
   q          May 18 - May 19                PAIE Express ($1,600 OR 16 CLC)                  Dallas, TX
   q          May 31 - June 1                PAIE Express ($1,600 OR 16 CLC)                  Orlando, FL
   q          June 2 - June 3                PAIE Express ($1,600 OR 16 CLC)                  Orlando, FL
   q           June 14 - June 15             PAIE Express ($1,600 OR 16 CLC)                  Reston, VA
   q           June 16 - June 17             PAIE Express ($1,600 OR 16 CLC)                  Reston, VA
   q          June 28-29, 2011               PAIE Express ($1,600 OR 16 CLC)                  Dallas, TX
   q          July 12-13, 2011               PAIE Express ($1,600 OR 16 CLC)                  Dallas, TX
   q          July 14-15, 2011               PAIE Express ($1,600 OR 16 CLC)                  Dallas, TX
                        Or call +1 (706) 688-4045 to schedule a private training session


Student Information                                         Credit Card Authorization
                                                            Name on Credit Card:
Student Name: ______________________________________        ________________________________________________

                                                            Credit Card Number:
Student Email: _______________________________________

                                                            ________________________________________________
Student Phone: ______________________________________
                                                            Security Code:__________

                                                            Exp. Date: _____________

                                                            Credit Card Billing Address
                                                            ________________________________________________

                                                            City ______________________________________

                                                            State __________            Zip ________________

                                                            Phone Number associated with Credit Card
                                                            ________________________________________________

                                                            Signature of Card Holder:


                                                            _______________________________________________
                                                            Clearly Print Name:
                                                            ________________________________________________


                                                                                                               9
REGISTER NOW | w w w.compassprogram.com 760-688-4045
    Frequently Asked Questions
QUESTION: What is included in the cost of each course?          QUESTION: Is the exam available to everyone?

ANSWER: Public TVS courses provided by Compass Business         ANSWER: Partners take the exam on the Pearson Vue test
Solutions include the following:course fee, printed classroom   site. This exam coversTVS1 and TVS2. Go to http://
materials, hands on lab experience, and in most cases, light    cisco.partnerelearning.com/ and enter exam code
food and beverage throughout each day of class.                 650-297 PATVFEA in the Search Catalog field.
                                                                Exams for TVS1 and TVS2 for end-users will become
QUESTION: What topics are covered in the TVS classes?           available within the next few months (estimated avail-
                                                                ability May 1, 2011). These are 2 separate exams.
ANSWER: TVS 1 covers C-Series Endpoints, Video Com-
                                                                We will notify those students who are end-users when
munication Server (VCS) Basics, MCUs,and TelePres-
                                                                the exam becomes available Pricing is set by Cisco
ence Management Suite (TMS) software.
                                                                and subject to change without notice. Please contact us
ANSWER: TVS 2 covers Advanced Video Communication               directly for current information regarding pricing.
Server (VCS), Provisioning (MOVI/SIP), TelePresence
Content Server (TCS), and TelePresence Server.                  QUESTION: When are exams given?

                                                                ANSWER: Exams are offered online, and can be taken
QUESTION: Can I attend a portion of TVS course if I only
                                                                when payment is provided.
need instruction on 1 topic?

ANSWER: Topics may start or end in the middle of the
                                                                QUESTION: How long is the test?
day, so trying to attend just 1 topic is no longer easily
accomplished.                                                   ANSWER: Test times vary and can be as long as 75 ques-
                                                                tions to be answered in 75 minutes.
QUESTION: Are any prerequisites required?

ANSWER: We strongly recommend that students review              QUESTION: Do you provide custom training sessions that
                                                                accommodate specific training requests; including on-
the prerequisites available on the TelePresenceU site.          site or over video training?
Basics is currently free to both partners and custom-
ers, and other listed prerequisites are free to partners        ANSWER: Yes. We are happy to provide you with a
on the PEC and a minimal fee for customers at www.              quote for custom training. Please contact us info@com-
                                                                passprogram.com or at 760-688-4045.
telepresenceu.com. Pricing is set by Cisco and subject
to change without notice. Please contact us directly for                    WHO DO I CALL WITH QUESTIONS?
current information regarding pricing.
                                                                  P: 760-688-4045       E: training@compassprogram.com

QUESTION: Does completing a TVS course automatically              Liane Fujita, Customer Relations
grant certification?                                              760-688-4027
                                                                  lfujita@comapssprogram.com
ANSWER: No. To obtain the Tandberg Certification you
need to also take the TVS Exam.                                   Sabrina Trono, Event Mgr
                                                                  760-688-4025
                                                                  strono@compassprogram.com
QUESTION: How long is the certification valid?
                                                                  Donna Wyvill, Content Mgt
ANSWER: Certifications are valid for 1 year, and that is          760-688-4029
subject to change without notice.                                 dwyvill@compassprogram.com


                                                                                                                         10
REGISTER NOW | w w w.compassprogram.com 760-688-4045
2011 Course Catalog




       2850 W. HORIZON RIDGE PKWY, SUITE 200
                       HENDERSON, NV 89052

                P: 760-688-4045 F: 702-446-8092

                   WWW.COMPASSPROGRAM.COM

                   INFO@COMPASSPROGRAM.COM

				
DOCUMENT INFO
Shared By:
Categories:
Tags:
Stats:
views:10
posted:11/7/2011
language:English
pages:13