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HLAGH
MISSON The Staff and the Board of Directors of the
S TATEMENT: Hotel & Lodging Association of Greater
T HE MISSION OF THE Houston hope that you, your family, and staff
H OTEL & L ODGING
A SSOCIATION OF
have a Happy Fourth of July Celebration!
GREATER
H OUSTON IS TO
IMPROVE THE 2010 Summer Newsletter ~ Chair’s Message
LODGING
INDUSTRY IN THE HLAGH Members,
GREATER
It is hard to believe, but summer is here and that means we are nearing the end
H OUSTON
AREA THROUGH
of the 2009-2010 fiscal year. It also means the end of my term as Chair of the
EDUCATION, Hotel & Lodging Association of Greater Houston. It has been an honor for me
GOVERNMENTAL to serve you, and likewise I would like to thank the members, staff, and Board of
AFFAIRS AND PUBLIC
Directors for their service to our great organization. Our industry is hanging in
AWARENESS OF THE
there and surviving the economic downturn in large measure due to our strong
TRAVEL
INDUSTRY network of colleagues and partners.
ECONOMIC Jim Mills
Mr. Tom Rosepink, General Manager of the Marriott Intercontinental Airport
IMPACT. HLAGH Chair and
will be my successor and is looking forward to serving as chair of the 2010- General Manager of
In this issue: 2011 HLAGH Board of Directors. I am confident in his ability to lead us The Houstonian
forward as our business prospects improve. He will be assisted by a few new Hotel, Club & Spa
Chair’s Message 1
incoming Board Members. Representing the Hobby area is Helen Bonsall with
Changes In Industry, 2 the Hilton Houston Hobby, Gene Anderson with the Hilton Houston Southwest representing the
New HLAGH Southwest area, Raymond Vermolen with the InterContinental Houston Hotel as a Director at
Members Large, and Breck Hamrock with HD Supply Facilities representing our Allied Members. They are all
very eager begin their tenure and be of service to you. Inside this newsletter is a complete list of
Industry Happenings 3
the 2010-2011 Board and how to contact them if you have any questions or need assistance.
Sponsorship 4
Opportunities, Camp As always, please remember that the Hotel & Lodging Association of Greater Houston is a great
Hope Donations resource for you. The Association is well versed on a host of issues that impact our business.
2011 NCAA Final 5 Through our relationship with the Greater Houston Convention & Visitors Bureau you will be kept
Four well informed of future trends, our government affairs committee stay watchful regarding actions
Measuring Business 6 taken by the City and State, and our staff is capable of researching any hospitality-related issue.
After A Catastrophic Networking opportunities, membership luncheons, and vendor partnerships provide essential
Event support to your business.
Housekeeper’s 7
Week, FIFA World Make sure to mark your calendar for the upcoming HLAGH events. The THLA/AAHOA/HLAGH
Cup, Keep Houston Joint Trade Show will take place in October and is a great opportunity for Allied Members to
Safe promote their products and services to hoteliers while getting a peek at what’s new in the industry.
Top 10 Underrated 8 On November 19, 2010 the 6th Annual Hospitality on Parade Gala will be held at the Hyatt Regency
Cities in America Houston Downtown. Don’t forget, it’s never too early to sign up for your table and celebrate our
Social Media Refresh 9 industry and honor your staff for their hard work! For more information and to register for a table
10
please see page 12.
Happy 4th of July!
Board of Directors 11 I hope that you have a safe and excellent 4th of July holiday and summer!
HOP 2010 12
Upcoming Events 13 Hotel & Lodging Association of Greater Houston
P. O. Box 1043~ Houston, TX 77251-1043 ~ 713-437-5250
Email: director@houstonhotels.org Website: www.houstonhotels.org
Hotel & Lodging Association of Greater Houston ~ Summer 2010
CHANGES IN THE INDUSTRY: WELCOME NEW MEMBERS:
Alden Hotel Avia Hotel
Hans Schmitt, General Manager David Brown, General Manager
Al Mar Housekeepers Inc. Courtyard by Marriott Houston Medical Center
Zack Boaz, Marketing Manager Barry Shank, General Manager
Best Western Mainland Inn & Suites Hilton Houston Southwest
LaKeysha Williams, General Manager Gene Anderson, General Manager
Blackmon Mooring of Houston InStar Services Group
Michele Mosher, Priority Response Consultant Carrie Broussard, Sales Account Manager
Courtyard Houston Brookhollow MAP Houston
Andrew Oppleman, Director of Sales Beth Asher, General Manager
Element Houston Vintage Park Hotel SpringHill Suites by Marriott ~ IAH
Timothy Douglas, General Manager Kristin Ramirez, Director of Sales
Fairfield Inn & Suites Channelview WHERE Magazine & Guestbook
Ashwin Patel, General Manager April Bruffy, Publisher
Holiday Inn Houston South Loop
Ed Carrette, General Manager
Hotel Derek
Michael Broadhurst, General Manager
Hotel ICON
Gavin Philipp, General Manager
LaQuinta Inn & Suites ~ NASA / Clear Lake
Mita Pendy, General Manager
Leasing Associates Ribbon Cutting at the Courtyard Medical Center
Hector Castillo, Senior Fleet Account Manager
MainStay Suites Texas Medical Center
Debbie Lowe, General Manager
Paul Davis Restoration
Dan Jones, Director of Business Development
Christi Stevens, Business Development
Skyline Equipment Company
Tom Searl, VP-Sales and General Manager
Towne Park
Ribbon Cutting at the Marriott Energy Corridor
Susan Reese, Director of Marketing
Page 2
Hotel & Lodging Association of Greater Houston ~ Summer 2010
INDUSTRY HAPPENINGS
The Hilton University of Houston is officially open for Benchmark Hospitality International has appointed Renato De
business! On April 22, an estimated 700 guests, including Pirro executive chef for the luxurious Hotel Granduca. He
alumni, Hilton Hotels executives, industry leaders, faculty, has been a featured chef on numerous regionally and nationally
staff, students and friends of Hilton College, celebrated the televised cooking shows, including the Food Network, and was
grand opening of the newly renovated hotel—the capstone a Silver medalist in the World Cup of Culinary Arts.
of the College’s 40th anniversary celebration.
The Hyatt Place Sugar Land recently topped out and is
Continental announced that it has agreed to merge with scheduled to open in early 2011. A joint venture between
United Airlines in a merger of equals to create the world’s Hyatt Hotels and Resorts and Woodbine Development
leading airline. The success of the Houston-Auckland route Company is developing the hotel on 3.7 acres in the Lake
will be enhanced by the additional traffic flows through Point Town Center.
Houston that are expected to result from the merger.
Three years after announcing a $1.5 million gift to the Conrad
N. Hilton College of Hotel and Restaurant
Management at the University of Houston, alumni Nick and
Vicki Massad celebrated the opening of the Massad Family
Library Research Center and Hospitality Industry Archives
surrounded by friends, family and supporters.
Al Stento and his staff at the Crowne Plaza West Reception Houston Premium Outlets has started construction on a
major expansion. The center’s Phase II expansion will bring
The Texas Hotel & Lodging Association announced its
the total number of stores at the center to 145 designer and
2010 Officers and Board of Directors. Barron Hobbs,
name-brand outlet stores. New stores will be open in time
General Manager of the Hilton College Station &
for the Holiday 2010 shopping season.
Conference Center, has been elected to serve as Chairman.
Representatives from Houston include: Dean John Bowen, Through voluntary payroll-deducted contributions, Hilton
Cherie Fuller, Stephanie Haynes, Doug Horn, Jim Americas team members raised almost $6,000 in less than
Mills, Joe Palmieri, Hasu Patel, and Tom Rosepink. a week, to be contributed to the Houston Chapter of the
American Red Cross for Haiti.
The Marriott Energy Corridor celebrated its official
Grand Opening on May 26th. Paula Blackwell is the General On June 30th the Embassy Suites Downtown celebrated
Manager of the property. their Topping Out of the new hotel that is expected to be
complete at the beginning of 2011.
Carlson Hotels, announced the opening of the Park Inn
Houston Hotel & Conference Center, formerly The Northwood Investors, a privately-held investment advisor,
Settle Inn. acquired the 97-room Hotel Alden. The luxury boutique
hotel, which opened in 2002, was sold by owner Barbara Smith
Benchmark Hospitality International has opened new
and was formerly known as the Sam Houston Hotel.
corporate offices in The Woodlands.
Page 3
Hotel & Lodging Association of Greater Houston ~ Summer 2010
Allied Member Sponsorship & Advertising Opportunities
Throughout the year many Allied Members ask HLAGH about sponsorship and advertising opportunities.
Please remember that these opportunities are only available to HLAGH Members.
Endorsed Vendor Hospitality On Parade ~ November 19, 2010
Separate Listing on HLAGH Website Presenting Sponsor
Restricted use of the HLAGH name on collateral and Dinner Sponsor
advertising Reception Sponsor
Five minute presentation during one Membership Entertainment Sponsor
Luncheon per Year Wine Sponsor
Golf Tournament ~ March 3, 2011 Membership Meetings / Luncheon Sponsorship
Beverage Cart or Promotional Sponsors Five-minute presentation during program agenda
Hole Sponsor Collateral Handouts
Contest Hole Sponsor List of attendees
Photography Sponsor HLAGH Quarterly Newsletter
Golf Towel Sponsor 1/8 Page Ad (Business Card Size)
Golf Ball Sponsor 1/4 Page Ad
Dinner Sponsor 1/2 Page Ad
Golf Shirt Sponsor Full Page Ad
Golf Cart Sponsor
Website If you are interested in becoming a sponsor or advertising with
Company logo on HLAGH’s website main page with HLAGH please call Stephanie Haynes or Jen Deutsch at
active link to website or specific page location. 713.437.5250.
Camp HOPE Donation
In July of 1996, the AIDS Foundation of Houston launched Camp HOPE, the first summer camp designed specifically for
children ages 7-15 with HIV/AIDS in Texas. Participants now include youth from San Antonio, Dallas, Fort Worth,
Galveston, Austin, and other Texas cities as well as from other states. Since its inaugural year, the camp has expanded
from a three-day summer pilot program to a full-week program that has served 1,039 participants over the last ten
years. Camp Hope is an exciting adventure that takes place near Brenham, Texas and
offers children with AIDS the opportunity to enjoy swimming, fishing, camping,
archery, arts and crafts, canoeing, and simply hanging out with newfound friends.
Due to the economy the decision was made that Camp Hope would not be able to
not provide towels and linens this year. Because of the worlds these children live in
they would not be able to bring their own. HLAGH Members became heroes along
with many other organizations in the city by donating enough towels and linens to
meet the needs for ALL future camps. Thank you to all of our members who helped
to make this possible!
For more information please visit www.aidshelp.org.
Page 4
Hotel & Lodging Association of Greater Houston ~ Summer 2010
2011 NCAA Final Four
Houston will be hosting the 2011 NCAA Final Four Championship
Tournament. The NCAA staff are making monthly trips to Houston and the
GHCVB staff, Local Organizing Committee, and hotel committees are meeting
monthly to ensure that a successful event takes place.
If you are an official hotel, please be sure you have updated your sales
and services contacts with Sara McPhillips via email at
smcphillips@ghcvb.org or by phone at 713.437.5241.
FINAL FOUR FACTS
WHAT: The National Collegiate Athletic Association (NCAA) holds a single elimination tournament each spring in
the United States. The official name of the tournament is the NCAA Men’s Basketball Championship. The tournament,
and especially the national semi-finals and final (the Final Four), has become one of the nation’s most prominent
sporting events.
WHO: Over 300 NCAA colleges and universities are initially eligible for selection until 68 teams are selected through
various conference regular seasons, post-season tournaments, or at large selections by the NCAA Men’s Basketball
Committee. The NCAA Men’s Basketball Committee is responsible for the conduct of the Championship. Each year,
68 teams begin play in the annual championship tournament. After the first weekend of competition, 52 teams are
eliminated by losing to other teams. The remaining 16 teams advance to the next round of games known as the NCAA
Regionals. Traditionally these remaining teams are referred to as the “Sweet 16.” In 2003, the NCAA Men’s Basketball
Committee selected Houston and Reliant Stadium as the site of the 2008 and 2010 NCAA South Regionals. On March
26-28, 2010, Reliant Stadium hosted four teams, while the other 12 teams competed in three other locations
throughout the country. One team from each Regional advanced to Indianapolis which was the site of the 2010
season’s “Final Four.” Also in 2003, the NCAA Men’s Basketball Committee selected Houston and Reliant Stadium as
the site for the last three games of the 2011 Championship which features the final four teams competing — thus the
Final Four.
WHEN: On April 2, 2011, Reliant Stadium will host two national semi-final basketball games to determine which two
teams will play for the National Championship on Monday, April 4, 2011.
WHERE: Reliant Stadium (estimated attendance: 76,000 based on an “in-the-round” set-up.)
WHY: Not only is it prestigious for a city to host the Final Four, but tens of thousands of visitors are responsible for
an estimated economic impact of over $50 million on an annual basis.
Page 5
Hotel & Lodging Association of Greater Houston ~ Summer 2010
Measuring The Business Interrupted By A Catastrophic Event
By: Robert Mandelbaum, Director of Research Information Services, PKF Hospitality Research
Immediately after a catastrophic event such as the Gulf Oil Spill or the floods in Nashville, the thoughts
of hotel owners and operators go in many directions. First priority is the safety of the guests and
employees. Once the human situation is secure, attention then turns to rebuilding the facilities and
services of the hotel and getting “back to business.
What is frequently overlooked in the immediate turmoil is the need to secure important hotel data and documents.
This information is especially vital for those owners that wish to recover lost business income from their insurance
company. While the actual filing of claims and negotiations may not occur until a year or two after the event, several
pieces of data and documents need to be gathered in the short-term in to achieve a favorable settlement later on.
The following is a partial list of reports that should be gathered and preserved by management: Five-year history of
competitive position reports and annual hotel financial statements, budgeted performance for the remainder and
upcoming year, marketing plan for current and upcoming year, capital improvement plan, guaranteed reservations and
advance deposit activity, group contracts, and group booking pace for the next 10 years.
Once the historical performance data is gathered from the documents listed above, the next step is to estimate how
the hotel would have performed if the catastrophic event had not occurred. To prepare this forecast, we utilize
budget, marketing plan, reservation, and group booking information contained in the secured documents. In addition,
we rely on the most recent forecast developed prior to the catastrophic event for the subject property’s market.
Using the market forecast as a baseline for future hotel supply, demand, and revenue conditions within the market for
the projection period, we then estimate the market penetration of the subject property based on historical
correlations to market performance. From these estimates of hotel rooms revenue, we then prepare projections of
net operating income (NOI) using historical hotel financial statements from the subject property. The calculation of
lost business is derived from the difference between the performance of the subject property estimated under the “no
catastrophic event” scenario, and the data from the actual performance of the hotel during the projection period.
Estimates can be made for lost room nights, revenue, and hotel NOI.
A key to the lost business calculation is the ability to provide an objective estimate of the “no catastrophic event”
scenario. The foundations of this estimate are the actual advanced booking data from the subject property and the
hotel market forecast. Since the forecast was developed prior to the catastrophic event, it can be viewed as the
prevailing outlook for future market conditions as of the day of the event.
It is important to note that, for most business interruption insurance claims, it is the lost net income that would be
estimated. As mentioned before, the translation of revenue to hotel profit can be done based on the historical
performance of the subject property, as well as industry wide financial benchmarks. Receiving your business
interruption insurance benefits never fully alleviates the emotional damage and pain caused by a catastrophic event.
However, the funds do go a long way to help preserve “the business.”
For more information please contact Robert Mandelbaum at Robert.Mandelbaum@pkfc.com.
Page 6
Hotel & Lodging Association of Greater Houston ~ Summer 2010
International Housekeepers Week ~ September 12-18, 2010
International Housekeepers Week, celebrated during the second full week in
September each year, recognizes the professionals who maintain a cleaner,
safer, and healthier environment for us all each and every day. This year we will
celebrate and honor housekeepers from Sunday, September 12th through
Saturday, September 18th, 2010. Although this is the official week of
celebration, you may celebrate with your facility's staff any time of year.
International Housekeepers Week has been celebrated around the world since
1981.
Help Bring the Soccer World Cup to Houston
Everyone is encouraged to sign the petition to bring the FIFA (Fédération
Internationale de Football Association) World Cup™ to the United States and
Houston in 2018 or 2022. Houston is one of 18 cities selected for inclusion in
the U.S. bid to host the event and is currently ranked first among American
cities participating in the petition drive.
Please help keep Houston at the top of the list by visiting
www.gousabid.com/city/local/houston-tx/ and submitting your vote. This year’s
men’s world soccer championship, the most widely viewed sporting event in the
world, is hosted by South Africa. The U.S. hosted its only World Cup in 1994. FIFA will announce its host country
selections for 2018 and 2022 on December 2, 2010.
Keep Houston Safe!
All citizens are asked to hide their valuables and to lock their vehicles. Police reports indicate that in 2009, over
35,000 cars were burglarized in Houston and in the first quarter of 2010 about 7,600 burglaries of motor vehicles
were reported. It takes less than 10 seconds for a thief to break a car window and take items from the back seat.
For more information on preventing the burglary of your motor vehicle, visit www.houstonpolice.org and click on
Keep Houston Safe.
Crime Stoppers of Houston is currently focusing on 22 individuals wanted for burglary of a motor vehicle in the
Houston area and will pay up to $5,000 for information leading to the arrest and charging of any felony suspects
(713-222-TIPS). All callers will remain anonymous. Please visit www.crime-stoppers.org/bmvfugitives.html for
pictures and information about each of the 22 individuals.
As a reminder, HLAGH provides security alerts as a benefit of your membership. If your hotel experiences a crime
or security issue please let us know so that we can alert other hotels in your area. We do NOT identify your hotel
in any form other than the area of the city you are located in. This is a great way to work with your fellow hoteliers
to ensure every measure is being taken to help keep your property safe.
Page 7
Hotel & Lodging Association of Greater Houston ~ Summer 2010
America’s Top 10 Underrated Cities
By: Sherman’s Travel Editorial Staff
Everyone knows cities like New York, San Francisco, and Chicago are
among the best in the U.S., but there are many other fabulous
American cities that just don't get their fair share of the spotlight.
Whether their proximity to a larger metropolis steals their thunder
or a recent city makeover remains undiscovered by the masses, the
cities on our list are oft overlooked by even the savviest of travelers.
If you're looking to broaden the scope of your trips to include some
less-talked-about places with great art scenes, friendly locals,
delectable cuisine, and/or rich history, then add one of our 10 most underrated U.S. cities to your "must-see" list today!
The ten cities included in the list were Providence, Portland, Baltimore, Fort Lauderdale, Houston, Kansas City,
Louisville, Minneapolis, Pittsburgh, and Sacramento.
Houston is proof that everything is indeed bigger in Texas. While better known for its big business and energy interests,
this sprawling underrated city also hosts top-notch orchestra, opera, and ballet companies, a dynamic theater scene,
great museums, and the world-renowned NASA Space Center. Shopping reigns supreme here – you'll find a huge
concentration of shops and above-par outlet malls – and its cosmopolitan restaurant scene expands upon the state's
traditional Tex-Mex offerings. Bold and impressive architecture helps define the cityscape, too (including the mammoth
Astrodome) making this fourth-largest U.S, city a true star in the Lone Star State.
Page 8
Hotel & Lodging Association of Greater Houston ~ Summer 2010
A Social Media Refresh for Hotels
By: Daniel Edward Craig
Social media programs tend to start with a flurry of activity and then either take over our life or
fade into obscurity. At one end of the spectrum is the coordinator who’s issuing updates every
thirteen seconds and neglecting her other duties. At the other end is the manager who resents
social media’s insatiable appetite for time and creative energy and is neglecting it in favor of other
duties.
The key is to find the right balance: to manage social media rather than allow it to manage you. A
basic program can be administered in as little as ten hours per week, with excellent results for
your hotel’s reputation, relationships and bottom line. Here are some tips for investing your time
in all the right places.
Less is more. Social media is essentially about sharing content in the form of words, images and videos. This can be
accomplished via as few as three platforms: Facebook, Twitter and YouTube. These platforms allow you access to both
a mass market and niche markets.
Listen first. Don’t be that guy who barges into a conversation, says something out of context, and gets tuned out.
Monitor first. Learn about what people are saying about your property, your destination and the travel industry. Then
message. You can facilitate monitoring by subscribing to a listening tool that scans the web for mentions of your hotel
and delivers a daily summary to your desktop. Be disciplined: get in, monitor, message, and get out. Otherwise you’ll lift
your head and it’ll suddenly be four hours later.
Make reviews a priority. If you do nothing else, monitor reviews of your hotel, share feedback with staff, and
respond to complaints. TripAdvisor is the largest review site, but reviews are popping up everywhere, and Twitter is
increasingly being used to air grievances.
Leave out the boring parts. We all know someone who can tell a story about her old vacuum cleaner and have us
in tears, and another person who can tell us about seeing his mother eaten alive by alligators and have us glancing at
the time. Traveler reviews are compelling because they tell stories populated with facts, trivia, tips and humor. Use
these elements in your messaging. Be spare with words and generous with imagery, and use hooks that make readers
want to click for more.
Easy on the smileys and exclamation marks. Your tone should fit your hotel’s branding. Be less formal than when
dealing with guests in person, but not overly familiar, and always be professional. Show enthusiasm, but don’t be cutesy
or overly promotional.
Think Should you start a blog? Probably not. The web is a wasteland of abandoned Facebook pages, blogs and
Twitter profiles. Blogs in particular are hard to maintain and time-consuming, often devolving into thinly disguised
publicity vehicles or random posts from semi-literates. An abandoned social media platform is like a frayed carpet in
your hotel lobby: it speaks of apathy and neglect and is off-putting when stumbled upon.
Turn guests into advocates. Out of ideas and content? No problem. The most compelling social media content
comes not from hotels but from guests. Encourage them to use your platforms and their own to share stories, news,
reviews, photos, videos and tips. You may be surprised by their enthusiasm. It’s okay if guest content is a bit amateurish
-- in fact, it’s more authentic. Be sure to acknowledge their efforts.
For comments or questions please contact Daniel Edward Craig
at dec@danieledwardcraig.com or visit www.danieledwardcraig.com.
Page 9
Hotel & Lodging Association of Greater Houston ~ Summer 2010
Happy 4th of July!
Houston will set the stage for an extraordinary patriotic celebration at Mayor Annise Parker’s official Fourth of July
event, Freedom Over Texas with Fireworks Presented by Shell. Texas singer-songwriter Pat Green will headline the
annual event held from 4 to 10 p.m. on Sunday, July 4, with his performance culminating in the nation’s largest land-based
fireworks show, presented by Shell Oil Company. Admission to the event is FREE with the donation of one canned item
per person to the Houston Food Bank.
"As Americans, I believe it is our civic duty to celebrate the
birth of our nation and reflect upon those brave men and
women who have made great sacrifices for us to live in a free
country," said Mayor Annise Parker. "I invite fellow Texans to
join us in honoring our country, respecting the values of the
founding fathers and instilling pride in our diverse community.”
Headlining the evening’s celebration on the Freedom Stage is
Pat Green (with Cowboy Mouth and Little Big Town), an artist
who has blazed his own trail and recorded a total of 10 studio
albums. Fifteen of his singles have charted on the Billboard Hot
Country Songs charts, of which the highest-peaking is the #3 "Wave on Wave" from his gold-certified album. Green has
toured with many popular country music artists including Keith Urban, Gretchen Wilson, Kenny Chesney, and many
more. At this year’s event, Green will be presented by the Texas Music Charts with an award recognizing him as the
“Most Played Texas Artist” of the last decade.
When the concert comes to a close at 9:30 p.m., eyes will
turn skyward for an extraordinary fireworks spectacular
perfectly set to a selection of America’s favorite tunes,
from patriotic songs to rock ‘n’ roll hits to classic
bestsellers. Shell Oil Company is the underwriter of the
2010 fireworks show for the fifth consecutive year, and
with their contribution, the city’s official fireworks show
will enliven Houston’s skyline. Producing the show will be
world-renowned fireworks artists from Pyro Spectaculars
North by Souza.
Don’t forget that the 13th Annual Red, Hot & Blue Festival
in The Woodlands! From 6 to 10 p.m. the festivities will
be at Town Green Park and Waterway Square, along The Woodlands Waterway. Leading up to the Fireworks
Extravaganza later in the evening, guests will enjoy live entertainment, children’s activities, food and beverage from local
restaurants, local merchant booths, and much more. This festival is free and open to the public. For more information
visit www.redhotblue.org.
Page 10
Hotel & Lodging Association of Greater Houston ~ Summer 2010
2010 - 2011 HLAGH Officers & Board of Directors
ALLIED DIRECTORS:
EXECUTIVE COMMITTEE:
Breck Hamrock, HD Supply
Chair: Tom Rosepink, Marriott Houston Intercontinental
Jo Hart, J & S Audio Visual
Chair Elect: Tom Mathews, Holiday Inn Hotel & Suites – Medical Center
Scott Martin, Scott Equipment
Vice Chair: Nelson Gumm, AJR Media Group
Sonya Yeglin, Cintas
Secretary: Michael Giangrosso, Comfort Suites - Seabrook
PERMANENT POSITIONS:
Treasurer: Steve Trent, Hyatt Regency Houston
Greg Ortale, Greater Houston Convention & Visitors Bureau
Sergeant-at-Arms: Alfredo Matos, Hilton Houston Westchase
Dawn Ullrich, Convention & Entertainment Facilities Department
Immediate Past Chair: Jim Mills, The Houstonian Hotel, Club & Spa
Barbara Beaton, SMG-Reliant Park
President: Stephanie Haynes
Jonathon Glus, Houston Arts Alliance
AREA BOARD MEMBERS:
Dr. John Bowen, Conrad N. Hilton College
Bay Area Houston: Roy Green, South Shore Harbour Resort
Scott Joslove, Texas Hotel & Lodging Association
Central Business: Saundra Goldman, Doubletree Houston Downtown
Reid Wilson, Wilson, Cribbs, and Goren, P.C.
Galleria/Greenway: Ibrahim Measher, Doubletree Guest Suites
PAST CHAIRS (Permanent Board Members):
Hobby: Helen Bonsall, Hilton Hobby Airport
Fernando Cuellar, Hilton University of Houston (Chair 2007)
Medical Center/Reliant Park: Barry Shank, Courtyard Medical Center
John Binick, Hilton Houston Post Oak (Chair 2006 - 2007)
Northwest/Brookhollow: John Esgate, Sheraton Brookhollow
Louise Upshaw-McClenny, Freeman Company (Chair 2005-2006)
Southwest/Sugar Land: Gene Anderson, Hilton Houston Southwest
George Gick, American Liberty Hospitality (Chair 2003-2004)
The Woodlands: Fred Domenick, The Woodlands Waterway Marriott
Mark Petersen, Asset Pros P2P (Chair 2002-2003)
DIRECTORS AT LARGE:
Mark Yanke, The Redstone Companies (Chair 2001-2002)
Dirk Burghartz, Four Seasons Houston
Doug Horn, The Houstonian Estates (Chair 2000-2001)
John Keeling, Valencia Group
Don Henderson, DJH Consulting (Chair 1997-1998)
Joe Palmieri, Hilton Americas – Houston
M. Joan Johnson, MJ Consulting (Chair 1995)
Ajay Patel, Pika Hotels
Harry Greenblatt, Pyramid Hotel Group (Chair 1994)
Hasu Patel, Best Western – Northwest
Nick Massad, American Liberty Hospitality (Chair 1991-1992)
Raymond Vermolen, InterContinental Galleria
Page 11
Hotel & Lodging Association of Greater Houston ~ Summer 2010
Hospitality On Parade ~ November 19, 2010
The Sixth Annual Hospitality On Parade is set for November 19th! This year the event will take place at the Hyatt
Regency Houston. As always, this is your night to celebrate our industry. We ask that you promote this evening of
enjoyment and camaraderie to all of your staff. This is a great night and is meant to be “our” party of hospitality, so
come and enjoy! Nominations will be sent to all members in early August, so start thinking about what makes your
employees special and who goes above and beyond their responsibilities.
Page 12
UPCOMING 2010 HLAGH EVENTS
Mark your calendars with the following HLAGH events. For more
information, please contact us at 713-437-5250 or via email at
Director@HoustonHotels.org. Please note dates subject to change.
July 15, 2010 (Thursday)
HLAGH Membership Luncheon
GHCVB Update with Greg Ortale
Embassy Suites Houston Energy Corridor
August 19, 2010 (Thursday)
HLAGH Membership Luncheon
2010 PKF Trends Report with Randy McCaslin
Location To Be Determined - Members Only Event
September 16, 2010 (Thursday)
HLAGH Membership Luncheon
Location To Be Determined
October 2010
THLA/AAHOA/HLAGH Joint Trade Show
Location To Be Determined
October 13, 2010 (Wednesday)
HLAGH Membership Luncheon
Location To Be Determined
November 2010
Camp Hospitality
November 19, 2010 (Friday)
Hospitality On Parade
Hyatt Regency Houston
December 2010
Bike Building Event
Page 13 Location To Be Determined
