How to Calculate Your Subscriber Service Incentive
Using the SSI Calculator:
1 The Subscriber Service Incentive Fee (SSI) for your Delivery Area is calculated using the number of home delivered copies and the number of chargeable
complaints incurred during the course of the Company's 13-week accounting quarter.
2 In Paragraph (d) on Page 5 of your contract, you will see two figures. On the first indented line there is a negotiated SSI per copy fee and a complaints per
thousand (CPM).
3 Your CPM is calculated by dividing the number of chargeable complaints by the total number of home delivered copies X 1000. (Example: if you delivered 5000
papers and had 4 complaints you would have a CPM of 0.08) (4/5000)X1000 = CPM
4 This calculation works for the St. Petersburg Times (SPT) product only.
5 To calculate SSI for the New York Times, total the number of chargeable complaints you received during the 13 week period. If it is equal to or less then the
number in Paragraph (d) multiply your total number of NYT HD copies delivered by the incentive fee. (Total draw x Fee)
6 You can get the total number of home delivered copies from your weekly Settlement Statement. Chargeable complaints are on your daily mail.
7 Below is a work sheet for you to use to help you calculate your CPM as well as your SSI fee.
8 Fill in the Yellow areas below to figure your SSI..
SPT NYT
Daily Sunday Complaints Daily Sunday Complaints SPT CPM
Draw Draw Draw Draw 0.98
Week 1 195 212 1 5 6 1
Week 2 195 212 0 5 6 0
Week 3 195 212 1 5 6 1
Week 4 195 212 0 5 6 0
Week 5 195 212 0 5 6 1
Week 6
Week 7
Week 8 SSI Fee
Week 9 SPT $18.32
Week 10 NYT $0.55
Week 11
Week 12
Week 13
TOTAL 975 1060 2 25 30 3
SPT Fee 0.009 NYT Fee 0.01
Gate 1.14 Total complaints 5