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					      SOLAR REGION USA                                                           www.solarregionusa.com
      19575 E. Walnut Dr. South, Suite #16-17,
      City of Industry, Ca 91748        Main Line phone: (909) 595-8500  Rma Dept- EXT#114
      RMA direct line:(909) 595-7033 Fax:(909) 594-3551      e-mail: rma@solarregionusa.com
      You must fax invoice w/serial number when require RMA, in order to gain process
                                                   RMA REQUEST FORM
      Date: ____/____/____       Contact: _____                     ______              RMA #__________________

      Company Name: _____________________________________                                ISSU BY x_______________
      Tel: ____/______-________ Fax: ____/______-________                                 DO Date: _______________
                                                                                       IssuedNOT WRITE IN BOX
      Address: ______________________________________________________________________________

      City:_____________________________ State :__________________ ZIP Code :__________________
      Type of Return:    ( ) Replace/Repair ( ) DOA ( ) Exchange ( ) Credit ( ) Other
Invoice#   Inv#Date Qty               Product Description & P/N                       Serial #               Problem
             /   /
             /   /
             /   /
             /   /
             /   /
             /   /
             /   /
             /   /
             /   /
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                                                DO NOT WRITE BELOW THIS LINE
      Received on: ___________________________                              Case Open on: _______________________________
          For any type of returns, a RMA number is required. Without a RMA number, any return will be REJECTED.
              Or we will not responsible for knowledge of received.
          To obtain a RMA number, you MUST fill out this RMA request form COMPLETELY. And fax along copy
              or copies of invoice w/attached serial number. A RMA number will be issued within 48 hours.
          We will “NOT” response to any none solar region usa RMA form, “OR” incomplete request of RMA apply,
          A RMA number is valid for 15 days only. Once a RMA number is received, please print the RMA number
              clearly on the surface of the shipping box and send your return immediately. Without a legible RMA number
              on the box, your return will be refused. Please do not send any accessories along with the item.
              Solar Region will not be responsible for lost of accessories.
          For any DOA (Dead/Defect on Arrival) merchandise customer MUST claim the defects and request a RMA
              number within 14 days after the merchandise was received. (Physical damaged must report within 24 hours)
              Items must in its original packaging with complete accessories or it will be refused.
          RMA merchandise required 30 working days before they can send back to the customers, except (DOA)
              products.
                  Please make a copy of this form for future convenient use.
  OFFICE USE ONLY

				
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posted:11/7/2011
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