Problem Solving Skills
Date Thursday 27 March, 2008 (9.30 am - 5.30 pm) Facilitator
Mr T Manoharan
Corporate Trainer
Hotel Deccan Plaza
36, Royapettah High Road, Chennai-14 INTRODUCTION In today's highly competitive world market, only those companies that adopt innovation as a way of life can be expected to occupy a prominent position in the years to come. This means that Engineers, Managers and anyone else who solves scores of problems daily, must adopt methods of solving problems that yield tangible results. Managing problem and finding solution for Problems in the corporate environment is becoming very demanding with increasing competition and globalization. Today's business world and the manager's life style pattern make him vulnerable to stress due to problems around their work environment. This workshop is designed with that objective in mind. OBJECTIVES Understand the process of problem solving Understand and analyze their current problem solving and thinking styles Identify and overcome blocks to finding good solutions Apply and integrate, techniques and strategies for finding solutions Evaluate, select and implement the best available solution effectively Create an action plan guide for solving future problems Enhance skills of effective problem solving KEY TAKEAWAY How to define the situation of the problem List the five steps to problem solving Practice how to clearly define a problem and plan a solution Fix the problem Identify Root Causes to the problem-“Fish Bone Analysis” Take Corrective Action Evaluate and follow-up Techniques for problem solving-5 Why Method Drill-Down Approach
PARTICIPANTS Executives from the entry level to the senior level management will benefit ABOUT FACILITATOR Mr T Manoharan has 27 years of experience including 17 years of experience in Sales & Marketing, Brand Management, Market Research + 9 years of Training in Pharma / FMCG / Telecom/Automobile / Consumer Durable. He is a Certified Trainer and developed in 27 Training Products in Managerial / Leadership Skills, Sales & Marketing, Customer Care, Behavioural programmes and Personality Developmental Tools by Asia's leading training organization NIS Sparta Ltd . He has worked for Bharti Airtel Service Ltd as Divisional Manager -Training Consulting Tamilnadu, NIS Sparta(Reliance ADA Group) as Performance Leader, Hindustan Lever Ltd as Consultant Trainer. He also worked for various pharmaceutical companies. TIMING Registration: 9.00 am - 9.30 am; Workshop: 9.30 am - 5.30 pm FEE DETAILS Participation fee Rs.2000/Special discounted fee for MMA members Rs.1 800/The cheque/DD to be drawn in favour of “Madras Management Association”.
Prior registration is necessary. Fee includes KAF registration fee Rs.10/- per head. The fee once paid will not be refunded; change in nomination from same organisation will be permitted.