Parents Handbook

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     Imperial College Early Years Education Centre | Teresa
 Imperial College Early Years Education Centre

Parents Handbook
          Aim of the Early Years Education Centre

Dear Parent/carer

Welcome to the Imperial College EYEC.

The Imperial College Early Years Centre constantly aims to provide high quality childcare and education in a
stimulating, safe and secure environment.

Each child is encouraged to develop through free and planned play and activities, skills and attitudes
needed to achieve their full potential.

A child’s natural desire for knowledge will be promoted and opportunities for its development
enhanced by observing the child to assess their stage of development, and subsequently by forward
planning, encouragement, facilitating, supporting, guiding and appropriate teaching to reinforce
his/her learning.

We aim to meet each child’s individual needs within a group setting with regard to the needs and
rights of other children within the group.

The Early Years Education Centre has due regard to the Code of Practice on the Identification and
Assessment of Special Educational Needs. Our aim is to develop the full potential of all children within a
framework of group care. We have current and past experience of caring for children with differing special
needs. The staff are keen to learn from each other in this area and work with professional specialists who may
also be working with your child. Therapists are welcome to visit and administer therapy within the Early Years
Education Centre setting. Your child’s Key worker will also be released, when possible, to attend case
conferences if they correspond with your child’s needs.

Safeguarding children is a priority here at the EYEC. As well as security systems throughout the building we
ensure all staff are CRB checked. The new vetting and barring scheme is due to take affect soon and so this is
a procedure we will undertake for all our staff.

There is an extensive safeguarding children policy which can be found on the website, The policy outlines our
duty of care to all children and our responsibilities to observe and report any signs of abuse as well as a
whistle blowing policy for staff.

Imperial college Early Years Education Centre is a workplace nursery, providing a service for the staff
and students of the college. We provide the support needed for parents to work and study, confident
that their child is being given the best care and education.

The Imperial College EYEC is committed to providing a high standard of care and education for every
child by taking into consideration their special and individual needs.

The EYEC team work together, having strong team ethics in order to provide a safe and educationally
stimulating environment. The team strive to provide every child with opportunities to explore their
environment by encouraging the children’s natural sense of curiosity and developing their own
personal interests.

We believe that it is essential that children have a positive self image and to feel valued and
accepted, we will build children’s confidence by being positive role models, taking every opportunity to
praise and encourage their achievements and efforts, helping them gain self esteem and to feel proud
of themselves. We will teach children to respect and learn from each other’s differences in order to
enrich their knowledge and understanding of the world.

Children need to be healthy in order to grow and develop well, at the EYEC we provide them with
healthy eating choices and provide outdoor experiences that encourage fun outdoor exercise and
fresh air as well as indoor exercise to help them be healthy. We work together to keep the children
safe, we teach the children how to keep themselves safe and foster an understanding and awareness
of safety.

       The staff will work together with strong team ethics.
       Every child will receive care and education of a high standard with their individual needs
        taken into consideration.
       Children with special needs will receive the support they need.
       Children will receive positive feedback on their attempts and achievements.
       Keeping safe and safeguarding children is paramount.

       Staff will work with the children to encourage high Self esteem and confidence
       Children will be taught to make Healthy choices.
       All children will be treated with respect.
Partnership with Parents

We aim to work closely with parents in several ways in order to make positive relationships for the
wellbeing of all children

We strive to do this by sharing the care of the child through regular communication on a daily basis
as well as key worker meetings
By parents and key worker sharing information a picture of the whole child will emerge which will
influence planning and ensure each child makes the best possible progress.
Parents are welcome to get involved in planned activities, outings and social events throughout the
year and helping to celebrate cultural festivals.

We hold parents lunches at least 6 times a year where parents can sample the food that we prepare
for the children and have a chance to meet other parents. The lunch time meetings are also another
way of sharing information about the EYEC.

From time to time parents will be asked to complete surveys about their experiences at the centre, it
is important to have the views of parents in order to celebrate what we do well and put right the things
that we do not .

Management of the Early Years Education Centre

The Early Years Education Centre is one of the responsibilities of the Director of Human Resources.

The Head of The Early Years Education Centre, Teresa Moloney, is responsible to the Director of
Human Resources, and has overall responsibility for the Early Years Education Centre. Her principal
duties are strategic and long term, planning, staffing, registration and legal requirements, admissions,
occupancy and Finance.

The Early Years Education Centre Supervisor, Tracy Halsey, is responsible to The Head of The Early
Years Education Centre. Her main duties are the running of the Early Years Education Centre on a
daily basis including staffing, health and safety, child development, child protection and diet. In
addition she is responsible for the Play scheme we run in the school holidays for 5-10 year olds.

The Head of The Early Years Education Centre and Supervisor will be available to talk to parents
individually at short notice and by appointment on any issues concerning their child.
  They are also available for any help, information or advice on other childcare issues or difficulties
that parents might be experiencing.

The Staff

The staff at the Early Years Education Centre is responsible for translating the aims and ideals of high quality
childcare into the everyday care and education, they are the most valuable resource we have to offer you and
as such are carefully chosen, fully trained and regularly reviewed. References are taken up for all staff and
medical and CRB checks are completed before employment. All staff will have completed a minimum of 2
years training equivalent to NNEB, and many have a significant number of years of practical experience. The
training covers child development from birth to 7 years of age

The staff will provide the expertise needed to plan and co-ordinate activities and provide for long and short
term development of the children based on detailed observations. They will organise the structure of each day
to provide a balance between comforting routine and free play and individual and group activities. They will
also liaise with parents about these activities

In order to control the spread of infection we need to exclude sick children with infectious illness from
the Early Years. The exclusion will be a minimum of 48 hours. It is also our belief that sick children
need to be at home in order to recover from illness where they are more comfortable.

If a child becomes ill while at the Early Years, staff will make every effort to make the child
comfortable, staff will contact parents in order to arrange for the child to be collected and to ask
permission to administer medicine (infant paracetamol or ibuprofen) in the case of a high temperature.
In the case of children having diarrhoea and or vomiting, with or without a specified diagnosis, they
will be excluded from attending the centre until completely recovered.

If parents cannot be contacted, The Head of The Early Years Education Centre /supervisor will make
the decision whether to administer medicine for a high temperature or as pain relief while waiting for
parent/s to arrive.

If a child is prescribed Antibiotics, then we request that the child does not attend Early Years for the
first 48 hours in order for the medicine to take effect.

Medicines can only be accepted for children with ongoing non-infectious ailments or where a course
of medicine is being completed, e.g. antibiotics.

The Early year’s staff will not administer medicines to children who are unwell, for example with a high
temperature or possibly diarrhoea and or vomiting.

If a child has symptoms of this nature, the child will need to recover at home.

It is imperative that parents/carers notify staff if they have administered medicine or if they
suspect their child is unwell.

 If it is the case that the parent has administered medicine for high temperatures that morning
then the child should not attend the EYEC until consulting their GP.

Staff will keep medicines in a refrigerator or cupboard well away from the children.

Every time medicine is administered, staff will enter onto a medicine form, the amount administered
as well as the time and date given.

The staff member will sign the form and have it countersigned by a senior member of staff, who will
have checked the details.

    Staff will always check in the child’s file and parents written instructions to make sure when the
    next dose is due, how much to administer and whether or not the child may have any allergies.
           Special Educational needs policy

At Imperial College Early Years Education Centre we aim to provide all children with a broad and
balanced learning environment that is committed to the inclusion of children with special needs.

Our philosophy is that all children with or without special needs should have the opportunity to
develop to their full potential alongside other children in the educational environment and have equal
access to the curriculum.

We aim to work within the guidelines for Special Educational Needs set out in the 2001 Code of

The EYEC has designated member(s) of staff who are responsible for the education and development
of children with Special Educational Needs.

At present this is Emma Mackenzie who is the SENCO. Supported by Tracy Halsey and Tina Moloney
(Supervisor and The Head of The Early Years Education Centre).

The EYEC recognises that some children will have special educational needs, but notes that children
whose first language is not English will not be considered to have special educational needs because
of their language alone.

           Inclusion within the EYEC

The EYEC welcomes the opportunity for both parents and children with special educational needs to
the visit the centre prior to enrolling and discuss ways in which we can meet the child’s needs. We
will establish whether the setting is the most appropriate for the child and that we can support their
learning to the full.

We will pay due regard to the views and wishes of both the parent and the child equally with regard to
their particular special educational need and will include other professionals, if necessary, to establish
the above.

Within the EYEC our staff understand that a good working relationship with parents is paramount to
the education and development of every child. We will work closely with parents and listen to their
views in order to build on the child’s previous experiences, understanding and skills. We welcome
parent’s guidance and knowledge.

A settling in period the week prior to the child’s official start date is essential. We encourage parents
to visit with their child on at least three occasions to stay for approximately 2 hours a day.
Before your settling in sessions you will be introduced to your Childs Key worker, a member of staff
who will have special responsibilities for your child. The Key worker will be responsible for keeping
records of your child’s progress and will meet with you after 6 weeks for a settling-in meeting,
subsequently 6 monthly meetings to discuss your child’s progress.

During the settling in sessions you will be able to share information about your child and complete the child
profile form which will outline their likes and dislikes, any dietary or medical requirements and any other issues
which are relevant to your child.

When children are ready to move to the next age group, staff will arrange settling in with the new key worker
and a meeting between parents and key worker will be made to discuss moving on and the moving on report.
After six weeks a settling in meeting will be arranged.
           Child Entry Profile

Childs Name

Date of Birth

Date of Admission

Key worker

           All about Me

My favourite things at home are:

(Toys games comfort objects, stories)

Meaningful or special relationships in my life are:

(Photos of special people)
My Routines are:

(Eating, sleeping, what kind of cup I use, my toileting,)

Who brings me and collects me to EYEC)

How I communicate:

(Special words or gestures, languages spoken at home)

My Feelings:

What makes me happy?

What makes me sad?
What makes me angry?

What makes me scared?

(How I show these feelings and what strategies help me cope)

Other things you need to know about me

(Healthcare )
          Parents Meeting

To be held 6 weeks from starting date.

Date of meeting:

Summary settling in report

Parental View

How well has your child settled?

Have you noticed any changes in the way s/he plays at home?
Is there anything you are worried about?

          Next Steps

Together we have agreed....

Signed (parents)                           Signed (key person)
Notes/ Photos

We follow the Early Years Foundation stage Curriculum (EYFS) and the areas of learning
are as follows.

Communication, language and literacy

This area involves encouraging language through interactions with the children, reading
stories and encouraging the children to respond to these stories, using descriptive words for
them to learn.


Babies begin with sensory activities which help them make sense of what they see smell and
touch. Creativity covers exploring media and materials and creating music and dance.
Developing imaginative play through the resources such as dressing up clothes, small world
play, junk modelling and numerous other materials.

The children are encouraged to have their own ideas and to have access to materials with
which they can create something as they wish.

Personal, social and emotional

Under this we teach the children self-confidence and self-esteem, about making
relationships, behaviour and how to treat each other with respect. The children learn how
they should care for themselves by learning about good hygiene practices. Cultural
awareness, looking at family customs and celebrating different is all important here at the

Problem solving, reasoning and numeracy

We look at sizes, shapes and encourage mathematical language such as smaller than, more
than, less than etc. The children count things how many cups, spoons etc.

Knowledge and understanding of the world

We use exploration of our environment, learn about our communities and use technology
such as ICT.

Physical Development.

Children learn about space and have the chance to extend their development by using the
large climbing equipment, bikes and scooters. Children can make their own constructions
using the large wooden blocks and balancing beams.
Emergency Closure of the EYEC

The Early Years Education Centre reserves the right to close if the adult to child ratios are
unlikely to be met as per Ofsted regulations.

The likely causes of low staffing may be due to adverse weather conditions and or public
transport problems.

Staff will notify the manager if they are unable to attend work that day, by 7 am.

Parents will be notified via the text messaging service by if the EYEC is to close for
that day.

Complaints Procedure

         If you are worried about any aspect of Early Years Education Centre , please speak to the
          key worker caring for your child, If you are unhappy with their response or they are
          unable to help, do not hesitate to talk to the Head of the Early Years Education Centre or
          the Supervisor.

         A meeting will be set up in order to resolve the matter, the meeting may involve the key
          worker or another member of staff involved in the Childs care.

         If the complainant is not satisfied with the response:

         Complain in writing to the Director of Human Resources, Ms Louise Lindsey, who will deal
          with the complaint expeditiously.

         In the event of the parent still being dissatisfied, an appeal can be lodged with the Rector
          who will look into the complaint and may choose to set up an inquiry panel.

         Parents may write a letter of complaint to Ofsted

         If the manager receives a serious letter of complaint, the complaint will be relayed to

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