JACQUELINE K. MURRAY
221 Burning Tree Drive
Kissimmee, Florida 34743
(407) 348-7880 (h) (407)683-3861
EDUCATION: California State University, Domínguez Hills, Carson, CA
Bachelor of Arts Degree in Communications; Minor in Speech
CONSULTANT: Mildred Watson’s Charmettes, Orlando, FL
New Life Ministries, Orlando, FL
El Bethel Temple, Orlando, FL
Restore Orlando, Orlando, FL
Bailey’s Academy, Kissimmee, FL
AFFILIATIONS: Vice President, Social Services Coalition, Inc., Whittier, CA
Volunteer, Weingart Urban Center YMCA, Los Angeles, CA
Member, Alpha Kappa Alpha Sorority
SKILLS: Microsoft Word, Excel, Access, PowerPoint and Publisher
04/07 – Present Community Service Center of Central Florida, Orlando, FL
Vice President, Education2Work
Responsible for the internal operations of this non-profit organization
that is centered on family preservation and stabilization. Responsible
for creating the agency’s infrastructure to ensure we meet and exceed
our participants’, customers’, donors’, partners’, and volunteers
expectations of quality service delivery. Oversee the Education and
Employment programs as well as all aspects of Human Resources.
Director, Employment Programs
Supervised and provided staff and development training to a staff of
four. Oversaw the WorkOUT and Steps to Success Programs wherein
we assisted current and aged-out foster care in youth in Orange,
Osceola and Seminole counties. Provided the youth a direct path to
education, employment and independent living.
05/03 – 02/06 Laboratory Corporation of America, Winter Park, FL
Night Shift Supervisor
Oversaw all aspects of the night operation for specimen processing of
this innovative laboratory that is #1 in the medical industry for Genome
testing. Provided training and support to a staff of 25. Assisted in
implementing the Specimen Integrity System (SIS) that enables the
organization to accurately perform tests and generate timely results for
Jacqueline K. Murray
07/02 – 04/03 High-Tech Institute, Orlando, FL
Graduate Placement Director
Oversaw staff of three. Provided staff development and training for
Graduate Placement Advisors. Assisted graduates with their job search
for opportunities in Information Technology, Medical Assisting,
Massage Therapy, Surgical Technology and X-Ray Technology.
Established partnerships with local employers to fill their staffing needs
with Allied Health candidates.
General Education Instructor
Taught courses in Law and Ethics, Supervisory Management, Human
Relations, Financial Principles and Career Development.
10/96 – 12/01 Chrysalis, Los Angeles, CA
Chief Personnel Officer
Provided staff development and training for 55 employees within this
organization that helps homeless and economically disadvantaged
individuals change their lives through jobs. Oversaw all aspects of
Human Resources. Assisted in strategic planning and budgeting.
Identified partners to collaborate with for additional resources.
Oversaw program development and functionality of seven unique
components within the organization. Assisted in budgeting and team
development. Provided training and support to six program managers.
Redesigned the infrastructure and implemented strategies to improve
the quality of service delivery to our clients, customers and staff.
General Manager, Labor Connection
Oversaw staff of eight. Managed daily operations of Chrysalis’ in-house
staffing agency. Provided training and staff development. Helped
organize, structure and refocus agency to make it a viable business.
Generated over $1.7 million in revenue and created partnerships with
Fortune 500 companies throughout Southern California.
12/95 – 10/96 Answers Unlimited, Los Angeles, CA
Managed daily operations of this staffing agency. Supervised staff of
five employees. Responsibilities included staff development, staff
training, customer development and recruitment of candidates.
Designed and implemented sales training programs.
09/92 – 11/95 Allezo Personnel, Inglewood, CA
Managed daily operations of this small, grass roots staffing agency.
Recruited, trained and supervised staff of eight employees. Developed
major accounts with Fortune 500 companies throughout Southern
REFERENCES: Available upon request.