Sustainability Report 2010 NG Bailey Sustainability Report 2010 Sustainability director’s view “45 per cent of the UK’s CO2 is emitted from the built environment - it’s our duty to act now before the damage is irreversible.” Cal Bailey. Sustainability director. NG Bailey is committed to tackling climate change and number of our offices, retrofitted some of our buildings, helping our customers to do the same. Although raised the awareness of our 3,300 people to be more construction is not single handedly responsible for the energy conscious, and reduced our energy bills as a damage that’s been done to our planet, 45 per cent of result. With many customers facing Government the UK’s CO2 is emitted as a result of our built schemes such as the CRC Energy Efficiency Scheme, environment. It’s our duty to act now before the now’s the time to share our knowledge to help them damage is irreversible. achieve the same. As building services professionals, we bring buildings to The major challenge for our business and industry is the life. We heat them, light them and install the ICT gap between design and actual energy performance of infrastructure necessary in today’s fast paced working buildings. environment. We need to provide our customers with long-term energy efficient solutions, reducing carbon This document gives an insight into our work during the output, enhancing the occupiers’ environment and 2009/10 financial year for us and our customers. It also lowering running costs. To this end we continue on our marks the re-launch of our sustainability programme sustainability journey, learning every step of the way, to with a new goal of reducing our own carbon output by the benefit of the main contractors and clients we work a further 20 per cent by the end of 2012. for. I hope you enjoy reading about our endeavours in this To meet our customers’ expectations we must practice area and I would welcome any feedback you have via what we preach. Over the last year our own firstname.lastname@example.org. sustainability programme achieved a carbon reduction across our estate of 6.6 per cent, ahead of our targeted Cal Bailey five per cent. We’ve carried out energy audits on a Sustainability Director. “Solais House is no flashy showcase full of futuristic gimmicks but a hard-nosed commercial enterprise. It is heartening to see there are no faddish bolt-ons or green jewellery. Everything is integral to the build, showing how a firm that would normally be introduced late on as a sub-contractor can add enormously to a design if consulted early”. BCO Awards Judge. Cover image: Watermark Place, London, in which NG Bailey made extensive use of off-site manufacture. NG Bailey Sustainability Report 2010 3 Contents 4 Chris Newton, acting chief executive’s statement NG Bailey used its Yorkshire based HQ 6 Sustainability across our business - the NG Bailey approach as a test bed for the carbon reduction commitment process. Joanne Pollard, chief 8 Delivering a sustainable end product executive, CO2 Sense Yorkshire. 10 Sustainability through delivery 12 Sustainable behind the scenes 14 Investing in the community and people 16 Our commitment to health, safety, quality and the environment There is always an honesty to NG Bailey’s 17 Industry experts’ view sustainability reporting. Paul King, chief executive, UK Green Building Council. 18 GRI and targets NG Bailey Sustainability Report 2010 Acting chief executive’s view “Businesses investing in ‘greening’ their building stock are likely to raise their balance sheet value.” Chris Newton. Acting chief executive officer. Stay the course and reap the business benefits Why does sustainability make good business sense? It Sustainable building also fits with our For Life in means lower running costs with positive bottom line Buildings strategy. When involved in building design, we impact. Businesses investing in ‘greening’ their building know that we can add significant value. We aim to stock are likely to raise their balance sheet value. A influence the energy usage, waste reduction and company’s success relies on reputation so, along with operational efficiency of a building’s design. During green talk, we need green action. Businesses need to construction we favour supply chain and workforce demonstrate corporate social responsibility - owning collaboration, reducing the number of interfaces on site and operating buildings that employees want to work in and therefore waste. We strive to recommend carbon and customers want to use. and resource efficient construction methods such as off- Practising what we preach site manufacturing. We can also benefit the operational with solar heating at our UK businesses face Government legislation and schemes life of the occupied building through our maintenance management headquarters. designed to shape a low carbon economy. The CRC provision. That’s what For Life in Buildings is all about – Energy Efficiency Scheme, for example, aims for the UK’s improvement at every stage of a building’s life – an largest carbon footprint businesses and public sector essential approach for a built environment that’s fit for a organisations to pay for their climate change low carbon future. contribution. Unfortunately, just as the green agenda was gathering That’s why we’ve made sustainability core to NG Bailey. momentum, the recession hit, which has had inevitable As an installer of services with high impact on the level impact on UK construction. Many companies are entirely of a building’s CO2 output, it’s also a duty. Along with focused on reducing capital expenditure, so some green solutions for our customers we ‘walk the talk’ building projects are being completed to the lowest across our own estate. Our own best practice experience possible standard - only the here and now is being of operating low carbon buildings benefits our considered. It’s the companies that continue to take a customers, now and in the future. longer-term view when constructing or retrofitting their building stock that will reap the long-term business benefits. 4 NG Bailey Sustainability Report 2010 Sustainability in action Off-Site construction holds the key to sustainable building Off-site construction boasts many elements that mean it challenge was achieving the appropriate level of buy-in is a more sustainable way to build. At NG Bailey, over the from everyone involved in the project on the last year our off-site factory has taken energy efficiency appropriate building services approach, due to the high steps and as a result has lowered its own operational complexity of services required by a hospital. carbon footprint by 39 per cent. In addition to this the technique provides an opportunity to reduce waste, The Practice reduce the packaging of products and the Following a recommendation from NG Bailey it was transportation to site, meaning 40 per cent fewer miles agreed that a large percentage of the project would be compared to a traditional build. It is also safer, as it is a completed through the use of off-site construction, less labour intensive way to build. This case study putting it at the centre of one of the UK’s biggest and Off-site techniques were fully demonstrates why off-site construction holds the key to most exciting modular M&E installations. integrated at the outset of sustainable building. the project. Following in-depth consultation at the design phase The Theory with all parties, detailed data sheets were compiled for St Helens and Knowsley Teaching Hospitals NHS Trust is each room covering lighting levels, air conditioning and a busy Trust providing a full range of patient and specialist extraction systems. An early design freeze was emergency services to the local communities across the put in place and NG Bailey used its 53,500sq ft factory North West. to manufacture and store each part. In 2006, the Trust, one of the top performing NHS Trusts This careful planning allowed 90 per cent of the high in the country, awarded a £350 million PFI scheme to level engineering services to be prefabricated, with 65 NewHospitals (Innisfree/Taylor Woodrow - VINCI per cent of the installation completed on the first site Construction UK) to rebuild St Helens and Whiston visit. Each of the electrical and mechanical elements hospitals as flagship, state-of-the-art, healthcare brought their own challenges, including the sheer size facilities. of the prefabricated ventilation plants that needed to be transported to site. The four-year Whiston redevelopment required a fresh approach to partnership, collaboration and on-site The project won the Off-Site Construction Award for the sequence allowing the project team to stretch the best project in the healthcare sector and during the boundaries of off-site construction. Cue – NG Bailey. build not a single clinic or operation was cancelled – which is no mean feat. Most importantly, and unlike Located just a few metres away from the existing ‘live’ many construction projects of this scale, the hospital hospital, the challenge for NG Bailey was to deliver its opened in April 2010, six months ahead of schedule largest ever project, with little on-site storage, working and within budget. on the same site as the busy hospital. An additional 5 NG Bailey Sustainability Report 2010 The NG Bailey approach Our buildings Sustainability We aim to reduce the carbon emissions, waste and water generated in our offices. We invest across our in energy efficiency and renewable energy (see page 12) business Transport We encourage staff to reduce CO2 emissions on business travel and commuting to work through Our approach to sustainability covers three initiatives like video conferencing primary areas, encompassing everything we do and cycle to work schemes both internally and for our customers. (page 13). Our organisation Firstly, we are conscious of our impact across our own estate and business processes. How we Sustainable construction operate as a business and any effect we have on Excellence in planning and project management help to minimise the the environment is important. CO2 emissions and waste generated during the construction, maintenance or retrofit of our work (pages 10 & 11). Our services Secondly, our construction sites impact on the environment through travel, electricity use and material wastage. We are beginning to reduce our impacts using off-site manufacture, logistics centres and energy efficient site cabins. Energy Maximisin of our site power mo Our customers practice m savings (pa Thirdly, we try to ensure that once the building is occupied by our customers, it is run with optimum Suppliers and Materials re-usage environmental efficiency. Our capabilities mean we deliveries We maximise use of materials. We work with suppliers to reduce Waste or surplus materials are can bring sustainable business benefits to our returned to consolidation centres, site delivery CO2 emissions. Using clients enabling them to increase their asset value consolidation centres reduces maximising reuse and recycling and occupier well being. logistics by up to 40 per cent rates (page 10). (page 10). 6 NG Bailey Sustainability Report 2010 Off-Site manufacture Prefabrication of materials off-site enables us to reduce travel and waste, make best use of our skilled site labour and enhance safety and efficiency (pages 5 & 11). Renewable energy NG Bailey is registered to the NICEIC microgeneration scheme for installers. We deliver a range of renewable solutions including biomass fuel supply (pages 8 & 13). Safety Safety is a paramount concern. We work tirelessly to reduce any risk of injury (page 16). For life in buildings Our design, install and on-going maintenance capabilities can help our customers achieve very low carbon buildings (pages 8 & 9). Efficient maintenance ergy efficient cabins Planned preventative maintenance can help reduce the mising the energy efficiency CO2 emissions of our customers’ ur site cabins using insulation, buildings (page 8). er monitoring and good tice makes significant CO2 gs (page 10). Specialist businesses Our diverse range of solutions , help to create sustainable environments for the end user. For example our rail services deliver long-term passenger benefits. 7 NG Bailey Sustainability Report 2010 Sustainability through design Delivering a sustainable end product Watermark Place, London. New buildings physics engineers, who are able to provide airflow, Despite economic recession and changes to the political daylight and thermal analysis, as well as improving landscape, NG Bailey recognises that the UK is still on a commissioning and post-occupancy evaluation. trajectory towards environmental change. Though it may have been possible for some to sit back and turn The company has invested in training a significant down the volume on sustainability, the agenda has number of its employees as low carbon consultants and continued to grow in pace and scope. BREEAM assessors, furthering its sustainable building capability. The built environment is pivotal to reducing global carbon emissions and that’s why significant pieces of Existing buildings legislation have been brought in that will change the The introduction of the CRC Energy Efficiency Scheme way companies like NG Bailey and our customers and will greatly influence how existing building stock is clients build, operate and maintain property both now refurbished. Now all major organisations, be they public and in the future. or private sector, will have to measure precisely the carbon emissions from their built environments and will The way we build new properties, will be affected by be incentivised to increase their energy efficiency under measures such as the major revisions to Part F and Part L the carbon trading scheme. of the Building Regulations. This is part of a continued commitment to achieving zero carbon homes and non- NG Bailey has already started sharing its expertise with domestic buildings before the end of this decade. A new clients and the industry at large, to help them prepare target emissions rate will represent a 25 per cent for greater monitoring and measurement of energy improvement over the previous regulations and this will consumption. The business is demonstrating how be underpinned by key changes to building systems improvements can be delivered through the such as ventilation, aimed at conserving vital resources. deployment of more efficient systems for heating and cooling. NG Bailey has registered with the NICEIC’s This applies to the design, installation and ongoing Microgeneration Certification Scheme (MCS) – maintenance of the vital services that determine how a enhancing the company’s knowledge and expertise in building functions and consumes water and energy. installing renewable energy generating technology. Its That is why NG Bailey has continued to engage its intelligent building management systems will ensure clients in the use of new technologies such as low that clients are better placed to control their energy lighting, photovoltaic glass and solar thermal environments and analyse consumption data. collectors. Many clients’ commitment to the sustainability agenda Equally important will be reducing the gap between is strong and NG Bailey, through all these measures, is how a building performs in practice against its designed helping them align green thinking with common sense energy performance. NG Bailey has undertaken a cost reduction. number of significant design projects and places an increased reliance on its in-house team of building 8 NG Bailey Sustainability Report 2010 Sustainability in action No compromise When work began on Grace Academy in North East Future-proofing Coventry the aspiration was to create a first-class learning facility at the heart of the community. health Working in conjunction with main contractor BAM Construction, NG Bailey set out to deliver a building that Healthcare Campus Looking at the future requirements of specific sectors would operate at optimum levels for the students, Initiative at BRE’s has given NG Bailey a unique perspective on building parents and community members who would spend Innovation Park. design. time there. The business recently partnered with Willmott Dixon on Key to this approach was thermal and computational its community Healthcare Campus Initiative at the fluid dynamic modelling, performed in-house by Building Research Establishment’s (BRE) Innovation Park NG Bailey’s building physics engineers on the proposed in Watford. variable refrigerant flow heating and cooling system. Simulation techniques allowed the team to provide The campus heralds a new age of healthcare where comfortable and highly efficient air conditioned individuals will be enabled to manage their health teaching environments, within the tight cost constraints conditions independently at home and in the of the project. community through primary healthcare networks. Focusing on how the building would perform also Willmott Dixon and NG Bailey’s aim was to demonstrate enabled NG Bailey to integrate management systems how best to achieve zero carbon in line with the NHS when the installation of mechanical and electrical 2018 target for low energy, sustainable buildings. building services and cabling was taking place. Despite limited renewable technologies, Grace Academy Modern facilities are often highly serviced and the brief achieved a ‘B’ rated Energy Performance Certificate, as to NG Bailey was to create a carbon neutral building high as can be achieved for a building of this type. without scrimping on equipment, comfort, lighting and power. The company achieved this by installing and combining specifically low or zero carbon technologies and passively ventilating consulting rooms. The campus has also been fully ICT enabled through a combination of a structured cabling network, wireless access points and a secure fibre optic link to a BT main frame. NG Bailey’s specialist ICT arm, Bailey Teswaine, ensured availability, access and security of networks, interfaces and the safeguarding of personal data. NG Bailey hopes that work such as this will assist in providing for the health and well-being of an ageing Grace Academy in population, as close to their homes as possible in the North East Coventry. future. 9 NG Bailey Sustainability Report 2010 Sustainability through delivery NG Bailey is undertaking a major project aimed at upgrading its standard cabins with eco specifications. An NG Bailey energy efficient cabin ready for site. Together we are better It is widely recognised that the construction and Contributing to change operation of buildings not only consumes the most As part of NG Bailey’s commitment to continuous energy and emits the most CO2 of all sectors in the UK, improvement, the company has been working in it also creates the most waste, uses the most resources conjunction with the Building Research Establishment and is responsible for the most pollution. on the Construction Lean Improvement Programme (CLIP). Practical actions to cut carbon NG Bailey’s internal With many building projects requiring a team and heavy CLIP is a route to improved business performance and engagement campaign, Target duty equipment on site for a number of years in some the company believes that by taking this approach it is 2012, represents its instances, it is important that NG Bailey thinks about a making a significant contribution to positive change commitment to sustainability. sustainable approach to plant and equipment. within the construction industry. CLIP can also help to reduce CO2 emissions through collaborative planning, When it comes to housing its operatives on site the making projects more efficient in every way. company is currently undertaking a major project aimed at upgrading its standard cabins to higher energy The CLIP philosophy recognises that it is the operatives efficiency specifications. doing the work on site who are the real experts; therefore they should be stakeholders within the On test, the cabin is up to 40 per cent more energy planning process. efficient. It has higher insulation values and features intelligent lighting and heating controls which react to CLIP has engendered a desire within the business to do occupancy and daylight levels. NG Bailey has already things differently and NG Bailey is already in the process started to upgrade its existing fleet and now uses door of sharing its case studies with partners across the closers as standard, applies draught excluders, changes supply chain through an ongoing programme of the type of heaters that are specified and has begun to presentations and workshops. fit metering facilities so it can monitor what power is being used. Striving for standards Since gaining registration to ISO14001 status in 2006 the Another way the company is reducing its environmental business has been committed to keeping standards impact is through the introduction of materials high both today and for tomorrow. consolidation centres. NG Bailey has set up three warehouses across the country, in which to capture any Registration not only demonstrates our commitment to surplus waste from its sites. A team then identifies if any pollution prevention, waste management, of the materials can be re-used. Remaining waste is then environmental protection and energy conservation, but recycled to avoid sending waste to landfill. gives NG Bailey a framework which embeds In 2010 we achieved an sustainability within every aspect of its operation. 8 per cent reduction in transport CO2 emissions. 10 NG Bailey Sustainability Report 2010 Sustainability in action Innovation in water conservation Both globally and on a national scale, water is in short supply and has become a valuable commodity. In the construction industry there is a tremendous amount of waste, particularly in the essential flushing and cleaning of pipe work installations in accordance with BSRIA and CIBSE guidelines. The purpose of these activities is to remove system contaminates such as mill scale, building debris and bacterial organisms. Through NG Bailey’s post-graduate team a product is being developed that fills a system once and then, using a pump and a filtration system, recycles the water for subsequent stages of the cleaning process. The business plans to develop a prototype, working with its suppliers, which can be taken to commissioning companies and industry governing bodies, to ensure the new system is meeting NG Bailey’s extensive off-site stringent standards. manufacturing facility. Water usage is a critical issue and NG Bailey hopes Off-site assembly that its research will help to reduce the use of this NG Bailey continues to innovate in the off-site sector, valuable commodity. developing new building services products for a variety of clients. The benefits of off-site construction are vast. The method is carried out in a controlled environment resulting in the reduction of CO2 emissions; transportation to site; packaging; waste and less labour on site – meaning a safer working environment for operatives. The company is committed to an ongoing industry dialogue, sharing what has been learnt during its projects and promoting the potential benefits of cost, quality, safety and environmental impact. As founder members of buildoffsite NG Bailey continues to lead the debate and is bringing new solutions to the Avoiding water wastage table that will yield lower costs, fewer accidents, less is core to NG Bailey’s travel, faster delivery and higher quailty. sustainable approach. 11 NG Bailey Sustainability Report 2010 Sustainable behind the scenes Bedding-in covers critical ground Being in the position of owner and occupier of Solais House has shown NG Bailey that teething problems are inevitable. In August 2008 NG Bailey set out to prove that a Now in 2010, NG Bailey has learnt that the bedding-in speculative office design could be modified to operate period can also deliver crucial insight in terms of the in both a commercially viable and sustainable way. disparity between expectations and the reality of how a Solais House, the company’s Central Scotland property and occupants will respond to its environment headquarters, proved that putting building services and and location. ICT at the front end of the design process could deliver an Energy Performance Certificate Grade ‘A’ and BREEAM Solais House has been faced with a number of ‘Excellent’ rating. challenges since occupation, with 260 items identified as needing attention over the last 18 months. 80 per cent of these have been resolved and continuing to “Teething problems are work through the outstanding snags and incomplete NG Bailey developed the inevitable. It is how we resolve works is an extremely important process of self- technology to enable education. phones to control internal them and learn from the windows. NG Bailey has had to develop new ways of working, for process that is really instance introducing a wireless protocol to switch important”. machinery off at night. Its ICT team developed the technology further to enable phones to open and shut internal windows, a solution the company went on to As the new office opened its doors to employees the use at the Union Square shopping complex project in company had learnt valuable lessons that it could apply Aberdeen. to future projects. The business put itself in the position of both contractor and client giving it a clearer On average a new building can take up to three years to understanding of what owners and occupiers need from reach its optimum performance. Being in the unique sustainable buildings. position of owner and occupier of Solais House has shown NG Bailey that teething problems are inevitable. It is how a company resolves them and learns from the process that is really important. 12 NG Bailey Sustainability Report 2010 Sustainable behind the scenes Taking steps to a big change 2010 saw new steps taken towards dealing with climate The company took the decision to invest in processing NG Bailey reduction in change as a government scheme to cut carbon equipment which is currently chipping up to 5,000 CO2 emissions emissions came into effect. The Carbon Reduction tonnes of wood a year. There are now 14 clients in place Emissions 08/09 9,582 Commitment Energy Efficiency Scheme (CRC) requires based across Yorkshire, Lincolnshire and Lancashire. The Emissions 09/10 8,843 large firms and public sector bodies to buy allowances largest is Bradford University which uses the woodchip to cover their energy use. to fuel its main campus boilers. Percentage 7.71% annual reduction* NG Bailey has concluded a trial of the CRC in action, at One of the company’s largest environmental impacts is * Total corporate emissions its headquarters, Denton Hall, West Yorkshire. The its business mileage, so NG Bailey has spent time based on comparable scope. company engaged with CO2 Sense Yorkshire in a 12- encouraging employees to adopt video and audio See page 18 for further month carbon trading trial scheme. Denton Hall has also conferencing systems. There is now the opportunity to details. been recognised for its energy efficiency in the Green link remotely from different locations and share files or Guide for Historic Buildings, a publication produced by presentations. The BT Meetme audio and video the Prince’s Regeneration Trust. conferencing systems have been rolled out across the business avoiding travelling long distances for internal At NG Bailey introducing carbon reduction measures has meetings. made sound environmental and business sense. The business has found that thinking green results in a Further to this the business offers a cycle-to-work leaner, more efficient and productive company. scheme to all employees, which has more than doubled its membership since 2009. NG Bailey’s in-house energy management team has 6.6% CO2 reduction in our continued to be active, designing new ways of reducing NG Bailey is taking steps and making good progress offices through our (E-5) energy consumption. Part of this commitment has been towards reducing its carbon footprint. campaign. the installation of a biomass boiler at Denton Hall. Fed by Forest Stewardship Council certified woodchip the biomass boiler provides heat and hot water for Denton Hall. Not only is the biomass boiler saving money and helping the environment, it also provides the business with a working case study for clients to understand the associated benefits and specify the solution for their Biomass boiler provides projects. heat and hot water for Denton Hall. The current high cost of oil and anticipated future increases in fuel prices has led NG Bailey to think about greater self-sufficiency and the easy access to wood from its estate has given rise to a new business venture. 13 NG Bailey Sustainability Report 2010 Investing in the community “Leading the Way encourages employees to feel motivated and engaged with the business and our values”. Sally McGuire. Head of NG Bailey’s leadership academy. Staff attending a course at the Bailey Leadership Academy. Passion for the future At NG Bailey it is recognised that the company’s standards. NG Bailey also sits at the heart of an ongoing strategic objectives will only be delivered through the debate into the skills needed by the industry for development of the capabilities, behaviours and skills of tomorrow. The company is looking at which skills will its own people. need to be taught across the breadth of building services. This means driving a green agenda which Sally McGuire and the leadership, learning and incorporates innovations in technology, future development team are tasked with forging a strong and qualifications and predicted changes to job roles. ongoing engagement with NG Bailey employees and the wider learning and skills community, through the company’s Leadership and Engineering Academies. Charitable giving NG Bailey is committed to making sure that every The principal aims of the team are to understand and pound, or staff hour, that it donates makes a real Energy efficient lithium fully utilise the skills that NG Bailey has in place today as difference, both to the good causes supported and the ion battery drills in use at well as planning ahead for the requirements of the business. That is why the company brings together and the NG Bailey Engineering Academy. future. During the 2009/10 financial year 963 NG Bailey manages its charitable donations under the guidance of employees attended at least one training course. its Charitable Giving Committee. This is an independent panel, made up of Bailey family members and NG Bailey Leading the Way encourages employees to feel employees, that has the power, in line with the motivated and engaged with the business and our company’s Charitable Policy, to offer funding to a wide values. With modules based around NG Bailey’s core range of worthy causes. This year donations amounted business priorities such as customer service, to £43K. collaborative working and sustainability, the programme is aimed at all employees and facilitated by managers. NG Bailey’s Charitable Policy supports the company’s The philosophy is that by working together, NG Bailey’s values of passion, integrity and excellence. It vision can be delivered in real terms, daily, across every encourages charitable activities amongst employees project. Dedicated Leading the Way sessions specifically and offers funding in four key areas: focused on sustainability, raising awareness across the whole business. • To employees in support of their chosen charity • To educational initiatives that inspire young people In terms of succession planning, key NG Bailey to work in the construction industry personnel, such as Alison Ashworth-Brown, head of the • To initiatives in support of the company’s Bailey Engineering Academy, take part in industry sustainability commitment forums and think tanks. Playing an integral role in • To charities supported by business partners of organisations such as Summit Skills Electrical Strategic NG Bailey. Advisory Group, means that NG Bailey can help shape 14 NG Bailey Sustainability Report 2010 Investing in our people Imperative Health initiative Following a successful pilot scheme, conducted by NG Investing in people Bailey post graduate students, the company now offers all employees the opportunity to tap into a long term, weight loss and behaviour change coaching system, known as Imperative Health. Young people on an The Imperative Health system proved so successful in Engineering Development trials last year that it was adopted by the business and Trust scheme. officially launched recently. The automated and highly personalised system, forms part of a commitment to strike a positive work-life balance and enable employees to take an active role in boosting their own health and wellbeing. The system uses an innovative technology platform to automatically accumulate, measure and track personal data, via biometric devices. Employees taking part wear a wireless wristband that continuously measures physical activity and gathers weight recordings. All data is automatically reported back to an online resource Community engagement where coaching and advice is given to underpin At NG Bailey CSR is not just a ‘tick box’ exercise; it’s about positive changes to lifestyle. a feeling of real involvement and the achievement of a total connection with the community. Following the test scheme, the participants lost a significant amount of weight and moved down a body This year the company is continuing to support the mass index classification. It is hoped that employees Engineering Development Trust (EDT), a national charity signing up to take part in the Imperative Health that runs schemes to inspire and motivate young initiative will lessen their people to choose a career in science, technology, chances of developing engineering and mathematics. illnesses such as stress, depression and even the Over the past year the business has played a key role in common cold. the EDT’s Engineering Education Scheme which links a team of year 12 students and their teacher with local companies to work on real scientific, engineering and technological problems. In 2010 NG Bailey will continue to support the EDT, through its new Go4SET initiative. This time the company will work with teams of year eight and nine students, providing a live engineering project which it is hoped will empower young people to make informed decisions about exciting future career opportunities in science, engineering and technology. The innovative Imperative Health wireless wristband. 15 NG Bailey Sustainability Report 2010 Investing in safety “Maintaining improvements in health and safety is part of a mindset that cascades down from director level at NG Bailey”. Stuart Mortimer. Director of safety, health, environment and quality. Maintaining the safety curve Best practice is engrained into our business from director level down. A highly focused and innovative health and safety Produced by the NG Bailey SHEQ team, a site induction campaign at NG Bailey has helped to reduce overall DVD further enhanced safety awareness across the RIDDOR accidents by an impressive 28 per cent, Group. compared to last year, a continuation of the downward trend experienced across the business over the last six A sub-contractor engagement programme has also years. allowed NG Bailey to share its health and safety strategy with key personnel from across the supply chain. Moreover, the SHEQ team, led by director Stuart Workshops and bespoke 1-2-1 sessions, aimed at Safety awareness is rigorously Mortimer - responsible for safety, health, environment encouraging buy in from key suppliers, have helped to upheld across our entire and quality matters - has contributed to a 56 per cent maintain standards, encourage consistency and drive business. reduction in reportable accidents for our sub- innovation. contractors. It is widely recognised that poor health can often lead to Central to this success has been a five-pronged strategy, more days lost for a business than accidents. A unique covering leading by example, advanced training, approach to occupational health has allowed NG Bailey behavioural safety, in-house occupational health delivery to focus its provision in this area through the training of and a sub-contractor engagement programme. in-house specialists. Toolbox talks and self surveillance questionnaires are helping to filter out issues such as To date 560 managers and supervisors have been taken noise induced hearing loss, muscular and skeletal through a five-day Institute of Occupational Safety and problems, dermatitis and hand-arm vibration symptoms. Health training course, into which NG Bailey has built its Pinpointing operatives with health issues rather than own safety management systems. taking a mass approach to screening has allowed NG Bailey to focus its efforts and investment on the right In addition to this a Safety First and Foremost campaign areas of its workforce. has been successfully delivered. This initiative represents a cause-and-effect process, designed to ensure that Maintaining improvements in health and safety is part of behavioural golden rules are followed at all times. The a mindset that cascades down from director level at scheme shares best practice through a behavioural NG Bailey. Whilst the programme continues to reward matrix and encourages immediate intervention from the company with exemplary results, hard work in this supervisors. The programme also reinforces good area remains a priority, to ensure that best practice is behaviours and focuses on rehabilitation and planned engrained into every area of the business. improvement for on site operatives. 16 NG Bailey Sustainability Report 2010 What others think Industry experts’ view Joanne Pollard. Paul King. Chief executive, Chief executive, CO2 Sense UK Green Yorkshire. Building Council. “As an organisation, CO2 Sense has been helping “It has been another tough year for the construction and businesses and organisations in the Yorkshire and property sector. But while some in the industry may Humber region to prosper and grow in the new low have been tempted to question whether sustainability carbon economy. should remain a priority, others have recognised that the challenge remains as great, if not greater, than ever. “We believe there is currently a poor understanding, amongst some businesses, of the UK’s mandatory “NG Bailey clearly falls into this latter category and climate change and energy saving scheme and how it understands that those companies taking a long-term will affect their operations. view when constructing or retrofitting buildings will reap the benefits. They understand that the challenge is “We have been working with partner organisations such how to demonstrate the business case for sustainability. as NG Bailey to pilot how emissions management and trading strategies could work within their businesses. “As building services professionals, NG Bailey is ideally NG Bailey used its Yorkshire based HQ as a test bed for placed to drive this agenda forward and to have a real the carbon reduction commitment process. The lessons influence on the sustainability of our built environment. learnt and substantial data gathered will be used to help It recognises the role it has to play through its own benchmark and support other businesses in the region, organisation, its services and the impact on its as they prepare themselves for the impact of the customers. This is an impressive, all-encompassing scheme. approach. “The Yorkshire and Humber region is already leading the “There is always an honesty to NG Bailey’s sustainability way as the UK’s first low carbon economic area for reporting. This is a journey we’re all on together and it is carbon capture and storage. We have been grateful that as important to learn lessons as well as celebrate a handful of forward thinking organisations, such as successes. I think this, together with the comprehensive NG Bailey, have been able to work with us. Our vision is use of GRI reporting, shows real commitment and I look that these businesses will act as mentors and scheme forward to continuing to work with NG Bailey on that ambassadors for the wider business community, as they journey.” learn how to trade, plan ahead and make the most of the new legislation in the future.” Joanne Pollard, chief executive, CO2 Sense Yorkshire. Paul King, chief executive, UK Green Building Council. 17 NG Bailey Sustainability Report 2010 Targets Targets Table Completed Achieved and renewed for 2010/11 In progress Not achieved To reduce NG Bailey’s CO2 emissions by 20% by 2012 CO2 Emissions To incorporate energy efficiency into all existing accommodation cabins NEW Breakdown 2009/10 To introduce 30 new highly energy efficient standard cabins NEW Total GHG To reduce office building CO2 emissions by 20% by end of 2012 (tonnes CO2e) To reduce transport CO2 emissions by 20% by end of 2012 To reduce our fleet profile below 137g/CO2/km by Feb 2011 To meet our 10:10 campaign reductions target NEW Natural Gas 582.8 Audit Main Energy consuming properties annually Fuel Oil 124.0 Biomass boiler installed at Denton Hall Introduce five green travel plans Electricity 2,286.1 To halve Waste to Landfill by 2012 Renewables 9.2 To establish a baseline for waste and resource use by volume/weight Business Travel - Road 5,676.0 To sign up to the WRAP Halving Waste to Landfill commitment NEW To extend use of consolidation centres by 50% NEW Business Travel - Rail 102.7 Business Travel - Air 82.5 To reduce water use by 20% by 2012 Reduce Office Water consumption by 20% by 2012 NEW Group Freight 62.5 Conclude commissioning water reuse trial NEW Implement water use review Site Plant emissions 8,924.3 Site Temporary To integrate sustainability throughout the business Accommodation 376.7 To maintain ISO14001, OHSAS18001 accreditations in 2010/11 To maintain zero major non conformances during external audits of BSI standards in 2010/11 Total emissions 18,227 To maintain zero unplanned environmental incidences in 2011 Introduce integrated site sustainability plans in 2010 NEW We have performed a high level To increase use of responsibly sourced materials and suppliers audit of the figures relating to To develop strategic relationships with sustainable solutions providers carbon emissions in this report. Meet goals outlined in social and environmental procurement strategy In our opinion, these figures have Review electricity supply for our offices for ‘green supply tariff’ NEW been calculated in accordance Extend site packaging waste minimisation agreements with suppliers NEW Extend site logistics reviews to reduce deliveries NEW with the relevant guidelines To review material selection for recycled content and sustainability credentials NEW published by Defra and The To ensure 100% of timber procured is FSC certified. NEW Environment Agency, using appropriate source data and To create opportunity for our people To achieve a continuous 10% improvement in staff perceptions of NG Bailey as an employer assumptions. To achieve a 10% improvement in sickness and absence rate Nick Carney, Head of Internal Audit. To ensure a safe working environment Introduce the behavioural safety initiative (safety first and foremost) and extend in 2010/11 Reduce RIDDOR injuries by 10% year on year To engage positively with the community To implement Give as You Earn scheme and double contributions Develop and extend educational engagement programme Support Robot Wars Establish baseline for time and gift in kind This is our fourth sustainability report, published in July 2010, and relates to our performance in the year ending in February 2010. Previous reports for 2007, 2008 and 2009 are available at www.ngbailey.com/sustainability. Targets relating to CO2 emissions, waste to landfill and water use are to be assessed against a baseline year of 2008. Emissions by scope Scope 1 - Direct Greenhouse gas emissions from sources NG Bailey owns or controls Scope 2 - Indirect Emissions from the generation of purchased electricity Scope 3 - Other Other indirect emissions 18 Global Reporting Initiative (GRI) G3 Index Global Reporting Initiative (GRI) G3 Index This report has been evaluated internally against the internationally-recognised GRI G3 guidelines. If you have any questions about this report or our sustainability work email email@example.com or call 01943 601933. Section Indicator Description Response Vision and Strategy 1.1 CEO's Statement See Page 4 1.2 Key Impacts http://www.ngbailey.com/GRIsupplement Organisations Profile 2.1 Name of the Organisation Front Cover 2.2 Primary Brands, products and services http://www.ngbailey.com/structure Operational Structure including main divisions, operating 2.3 companies, subsidiaries, and joint ventures http://www.ngbailey.com/registeredoffices 2.4 Location of Organisations Headquarters http://www.ngbailey.com/registeredoffices 2.5 Number of Countries where the Organisation Operates NG Bailey operates solely in the UK NG Bailey is a family owned private business see 2.6 Nature of ownership and legal form http://www.ngbailey.com/registeredoffices 2.7 Markets Served http://www.ngbailey.com/sectors 2.8 Scale of the reporting organisation http://www.ngbailey.com/financial Significant changes during the reporting period regarding size, 2.9 structure, or ownership including http://www.ngbailey.com/financial 2.10 Awards received in the reporting period See Page 2 Report Parameters 3.1 Reporting period This report relates to our performance in the year March 2009 to February 2010 3.2 Date of Report This report was published in July 2010 This is an annual report - previous reports for 2007, 2008, and 2009 are available at 3.3 Reporting Cycle http://www.ngbailey.com/sustainability 3.4 Feedback/Contact for queries Page 19 3.5 Defining content http://www.ngbailey.com/GRIsupplement This report is a summary of NG Baileys activities through the UK and incorporating all 3.6 Boundary of the report Group businesses 3.7 Exclusions from boundary The report does not specifically exclude any business activity We have no subsidiaries, joint ventures or outsourced operations that would have 3.8 Joint ventures and subsidiaries significantly affect comparability form period to period. 3.9 Data measurement techniques http://www.ngbailey.com/GRIsupplement 3.10 Explanation of restatements We have made no restatements in this report Significant changes from previous reporting scope, boundary or 3.11 measurement methods We have made no significant changes to previous reporting periods 3.12 GRI table See page 19 3.13 Assurance This report is not externally assured Governance, Commitments and Engagement 4.1 Governance Structure http://www.ngbailey.com/GRIsupplement 4.2 Chair of senior committee http://www.ngbailey.com/financial 4.3 Board Structure http://www.ngbailey.com/GRIsupplement 4.4 Stakeholder engagement with board http://www.ngbailey.com/GRIsupplement 4.5 to 4.17 Not Reporting Economic Indicators EC1 Economic Profile http://www.ngbailey.com/financial EC2 Financial Implications of Climate Change See pages 2, 4, 12, 13, 17 EC3, EC4 not reporting Environmental Indicators EN3 Direct Energy Consumption by primary source 73.2 Terajoules EN4 Indirect Energy consumption by primary source 15.1 Terajoules EN5 Energy saved due to conservation and efficiency improvements 2.6 Terajoules saved through our E-5 campaign and energy improvements schedule EN7 Initiatives to reduce indirect energy consumption 8.7 Terajoules saved through use of Voice and video conferencing intiatives 9.802m3 (Data drawn from utility bills, meter readings, and estimations (where no other EN8 Total Water withdrawal by source source data exists), for water usage within our own estate EN16 Total direct and indirect Greehouse Gas emissions by weight see page 18 EN17 Total indirect greenhouse gas ommissions by weight see page 18 228.86 tonnes CO2 saved through E-5 campaign, introduction of renewable energy, and EN18 Initiatives to reduce greenhouse gas emissions energy auditing N2O - 72.18 tCO2e, CH4 - 8.73 tCO2e, Not measured VOCs, POP, HAP, PM or stack and EN20 Nox, Sox, and other significant air emissions by type and weight fugitive emissions EN23 Total Number and Volume of Significant spills Zero recorded spills in 2009/10 EN28 Monetary Value of significant fines We received no fines for non-compliance with laws in 2009/10 EN1 - 2, EN6, EN9-15, EN19, EN21-22, EN24-27, EN29 - 30 Not reporting 3,311 total Employees (1749 Management, engineering, sales and administrative and Social Indicators LA1 Total Workforce 1562 Operatives) LA2 Employee Turnover http://www.ngbailey.com/financial Rates of injury (by RIDDOR, occupational disease, lost days, RIDDOR - 18 NG Bailey, 7 Sub contractors. LA7 absenteeism, and fatalities Fatalities - Zero. Not reporting lost days, absenteeism, and occupational disease LA11 Programmes for skills management http://www.ngbailey.com/GRIsupplement Total value of financial and in-kind contributions to political SO6 parties, politicians and related institutions http://www.ngbailey.com/financial SO1-5, SO7, SO8, LA3-6, LA 8, LA12-14, HR1-9, PR1-9 Not Reporting 19 NG Bailey - For Life in Buildings www.ngbailey.com This paper is made from 100% de-inked post-consumer waste. The pulp is bleached using an elemental chlorine free (ECF) process, and the printing inks are made with vegetable-based oils. For more information, please see our website.
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