Technical Quality Manager
Consumer Products
Who is Collections Etc.?
Collections Etc. is one of the fastest growing and highly successful giftware catalog
companies. Our unique selection of value priced merchandise and customer focus has
propelled the growth of the company by capturing the hearts and loyalty of our
customers.
This position will work out of our corporate headquarters in Elk Grove Village, IL.
What will you be doing for us?
You’ll manage our product testing and inspection program.
We offer hundreds of hardline and softline products in areas such as home décor,
housewares, garden accessories and a variety of giftware. (To view our items, visit our
website at www.CollectionsEtc.com). This position plans and directs the technical
activities of our outsourced product testing and inspection program, including statistical
sampling inspection and inspection techniques, testing methods, and product acceptance
standards. Responsibilities include:
Independently plans, coordinates, and directs all outsourced
vendor/agent/factory/third party testing and inspection activities.
Acts as the Company’s technical expert in product testing and inspections.
Exercises a high degree of skill, broad experience, initiative, and mastery of QA
concepts and principles in constantly adapting the testing and inspection program
to ever changing industry, product and testing/inspection standards, criteria and
techniques.
Plans and directs implementation of a supplier certification program and vendor
“Report Card” to ensure compliance with the Company’s requirements.
Independently designs, organizes, and carries out special studies and projects
related to testing/inspection programs’ administration resulting in new test
methods, policies or organization changes, and in resolving critical problems.
Ensures compliance with established policies and procedures of the Company’s
Quality program.
Maintains close coordination with suppliers’ quality control and management
representatives and servers as the communication liaison with vendors, agents,
factories on outsourced testing and/or inspection issues.
Uses broad experience, diplomacy, and a high degree of skill to arbitrate disputes
and to assist Company buyers during disputes or meetings with supplier
representatives on quality testing/inspection techniques, product rejections, or
returns of defective merchandise.
Provides recommendations to inventory management and merchandising staff
relative to disposition of defective merchandise.
What do you need to bring to the table?
Associate’s or Bachelor’s Degree in one of the engineering, technical, or related
science disciplines or equivalent experience.
Basic understanding of Six Sigma, TQM, AQL, or similar quality programs; Six
Sigma class work or training preferred.
Minimum of four years of progressively responsible experience in quality
assurance field plus a minimum of three years specialized experience in assuring
quality of consumer goods.
Must possess and be able to apply knowledge of quality assurance / quality
control, methods, principles, and practices, including statistical analysis and
sampling; knowledge of statistical sampling plans and a variety of standard test
methods such as ASTM, UL, AATCC, etc.
Knowledge and experience in using proven quality principles, techniques, and
methods in the areas of hardline and softline testing and inspection.
Computer literate with MS Office, proficiency in Word, Excel; knowledge in
Access helpful.
Effective communication, analytical, organizational, and interpersonal skills in a
team-oriented setting.
What do you get from us?
The opportunity to work for a great company
A track record of growth
Competitive Salary + Bonus potential
Friendly, Comfortable, and Productive work environment!
Plus we offer a generous benefits package which includes:
Medical Insurance
Dental Insurance
Vision Insurance
401(k) Savings and Investment Plan
Short- and Long-Term Disability coverage
Life Insurance for Self and Dependents
Flexible Spending Accounts
Tuition Reimbursement
Paid Time Off Plan
Onsite Subsidized Cafeteria
Onsite Fitness Center
Employee Discounts AND MORE!!!
For consideration, please email resume and salary history to:
RecruiterMR@collectionsetc.com
Equal Opportunity Employer