Corporate Profile
VoIP Logic is a Managed Service provider of Voice over Internet Key advantages of working
Protocol (VoIP) technology infrastructure and expertise to carriers with VoIP Logic:
and service providers around the world. • Cortex OSS
We offer, as a managed service, the crucial network elements carriers and service • Cortex integration
providers require to utilize cutting-edge VoIP technologies and to launch popular Hosted • Global presence
PBX, Consumer VoIP, Call Center, Web 2.0, Voicemail and other voice services. Our focus
›› New York
on ROI allows carriers and service providers to use leading technology and Smart technical
resources with an on-demand cost structure. ›› London
›› Hong Kong
BACKGROUND ›› Los Angeles
Since 2003, VoIP Logic has served as a trusted partner to over 275 service providers in ›› Miami
28 countries on six continents. Each of our VoIP Managed Services customers relies on us
for best-of-breed infrastructure, technology training, engineering integration, TAC and ongoing • Engineering NOC
professional advice about the use of VoIP technology in their service offerings. Our Cortex ›› In-sourced expertise
OSS customers rely on us for customized software integration, billing and reporting. ›› 24x7x365
CONTROL: YOUR BUSINESS. YOUR DECISIONS. • Engineering Training:
VoIP Logic’s unique business model allows each carrier and service provider to remain in ›› English
full control of their VoIP service. We provide technology training on the capabilities of each ›› Spanish
system, professional services, configuration and integration assistance and an always-on TAC ›› French
with extensive technical and knowledge resources.
• Carrier Neutral
Carrier neutrality is central to our ability to remain unbiased to customer requests. We pro-
vide infrastructure and expertise not carrier services - that is your business. • Over 135 active carrier
customers
COST: FOCUS ON YOUR RETURN ON INVESTMENT (ROI) • 6 consecutive years of
Service providers in today’s technology market face a daunting challenge: new technolo- revenue growth at VoIP Logic
gies and applications are rolling out at an unprecedented rate and end-users expectations
are continually growing. Coupled with the downward pressure on pricing, it is difficult to
maintain expected ROI while offering the most versatile systems and the most skilled VoIP
technology operational expertise.
Using a Managed Services delivery model, VoIP Logic provides the best infrastructure, a
highly qualified engineering support team and extensive professional services to meet
your evolving requirements, all at a capital and operational expense that makes sense.
ThE BEST VOIP NETwORK COMPONENT VENDORS
VoIP Logic’s VoIP Managed Services provide hosted and managed infra-
structure from best-of-breed VoIP technology manufacturers. Stable, tested
and scalable, each system is selected for the flexibility and value it brings to SmartCare is the formal name for a com-
production service offerings for carriers and service providers. prehensive suite of Professional Services
for VoIP technology deployment. It has a
highly structured service delivery lever-
Genband/NexTone: Genband’s S3 session border aging subject matter experts that pos-
controller (SBC) for IP Trunking and Carrier VoIP Peering sess strong technical knowledge and
remains among the most commonly deployed VoIP Peering extensive hands-on experience. The
session border controllers in the world. With a complete complete SmartCare suite includes
line of signaling integration systems, Genband is among the SmartStart, SmartSpace and Smart-
leaders in several other VoIP technology categories. Source. These services are specifi-
cally designed for carriers and ser-
Broadsoft: Broadworks® provides industry leading Hosted vice providers to architect, deploy,
PBX and SIP Trunking capabilities as well as flexible enterprise integrate, operate and support
and consumer feature bundles. Broadworks supports SIP, SCCP, VoIP networks.
MGCP among high use end-point and IAD protocols. SmartStart — including net-
work design, installation, inte-
Acme Packet: The Acme Packet Net-Net hardware and soft- gration, technical training and
ware OS is the most commonly deployed Access Line session bor- security audit services
der controller in the world.
SmartSource — VoIP Logic’s
IVR Technologies: Talking SIP: interactive voice response (IVR), 24x7x365 Technical Assistance
billing and retail server for VoIP prepaid/postpaid retail services. Center (TAC) and customized
software development
Cisco: AS5xxx Series Universal Gateways for media conversion SmartSpace — scalable, fully
(TDM to VoIP; Trans-coding); PGW2200 carrier class advanced call managed collocation in North
signaling (SS7, C7, wide variant catalog). America, Europe and Asia Pa-
cific
Transnexus: The Route Manager using Transnexus technology al-
lows granular control over complex least cost routing (LCR) and
quality of service routing (QoS).
London:
Telehouse Europe
Tata Stratford
New York:
Los Angeles: Telx, 60 Hudson
One Wilshire
Miami:
NAP of the Americas Hong Kong:
Sino Favour Centre
Corporate Headquarters : sales@voiplogic.com
529 Main Street, Williamstown, MA 01267 Phone: 310-279-4700 www.voiplogic.com