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Class of Service - Verizon

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Class of Service Descriptions Platform PAVA Centrex USOC



Measured calling CECXX

Flat calling CJEXX

Custopak Flat rate - Month to Month - Unrestricted R3G

Custopak Flat rate - Month to Month - Restricted R3K

Basic Package SBQ

Interstate Subscriber Line Charge 9ZC

TN Portability Surcharge - Centrex Line Business PORMX

Universal Service Discount QURBC



Added 11/1/2005

Platform Centrex Switch Info for PAVA

DMS100

Feature FID Notes

Call Alternation & Call Hold /CHD

Call Forwarding – Fixed – All Calls /CFN + TN (calls should be forwarded to)

Call Forwarding Busy – Fixed /CFNB + TN (calls should be forwarded to)



Needs /RCYC FID

with number of rings

Call Forwarding Don’t Answer – Fixed /CFND + TN (calls should be forwarded to) – example /RCYC 4

Call Forwarding Variable – All Calls /CFV

Call Forwarding Busy – Variable /CFNB CFBP



Needs /RCYC FID

with number of rings

Call Forwarding Don’t Answer – Variable /CFND CFDP – example /RCYC 4

Call Pick Up – Direct (Non Barge-In) /DCPO

Call Pick Up – Extended N/A

Call Pick Up – Group /CPG + data (7 Numerics) 7 digit TN

Call Transfer – All Types /CXR CTALL N STD

Call Waiting Originating /CWTG CWO

Call Waiting Terminating with Cancel Call Waiting /CWTG CWT

/CXR CTALL N STD (when used with Call

Transfer) or /TWC (if not used with Call

Consultation Hold Transfer

Dial Call Waiting -------- Not available in Flat

Distinctive Ring /DRDT

Last Number Redial /LNR

Speed Call Short List (Individual) /SCSH

Station to Station Calling

Included in Call Transfer – All types and

Three-Way Calling Consultation Hold





Automatic Callback /ACBK

Requires Call

Transfer and/or

Call Park /PRK Three Way Calling

Requires Call

Transfer and/or

Directed Call Park /DCPK Three Way Calling

Data Line Security /NDT

Speed Call Long List (System) – Controller /SCRL 30

Speed Call Long List (System) – User /SCRL + TN (of Controller) 10 digit TN

Save Number Redial N/A







Executive Busy Override /EBO

Off-Hook Queing ***use USOC – QOC

Remote Access to Features N/A

Ringback Queing ***use USOC – QDR

Speed Call 30 Individual /SCLG





Hunting is restricted to HML in PA



3/15/2005

Platform Centrex Switch Info for PAVA

DMS10

Feature FID Notes

Call Alternation & Call Hold /CHD

Call Forwarding – Fixed – All Calls /CFN + TN (calls should be forwarded to)

Call Forwarding Busy – Fixed /CFNB + TN (calls should be forwarded to)



Needs /RCYC

FID with number

of rings –

Call Forwarding Don’t Answer – Fixed /CFND + TN (calls should be forwarded to ) example /RCYC 4

Call Forwarding Variable – All Calls /CFV

Call Forwarding Busy – Variable /CFNB CFBP



Needs /RCYC

FID with number

of rings –

Call Forwarding Don’t Answer – Variable /CFND CFDP example /RCYC 4

Call Pick Up – Direct (Non Barge-In) /DCPO

Call Pick Up – Extended N/A

1-50 numerics

Call Pick Up – Group /CPG + data allowed

Call Transfer – All Types /CXR UTF and /TWC

Call Waiting Originating /CWTG CWO

Call Waiting Terminating with Cancel Call Waiting /CWTG CWT

Consultation Hold /TWC

Not available in

Dial Call Waiting ------- Flat

Distinctive Ring /DRDT

Last Number Redial N/A

Speed Call Short List (Individual) /SCSH

Station to Station Calling

Included in Call Transfer – All type and

Three-Way Calling Consultation Hold

Touch Call

Automatic Callback N/A

Requires Call

Transfer and/or

Three Way

Call Park /PRK Calling

Directed Call Park N/A

Data Line Security N/A

Speed Call Long List (System) – Controller /SCRL + TN (of Controller) 10 digit TN

Speed Call Long List (System) – User /SCRL + TN (of Controller) 10 digit TN

Save Number Redial N/A









Executive Busy Override /DCPW

Off-Hook Queing N/A

Remote Access to Features N/A

Ringback Queing N/A

Speed Call 30 Individual /SCLG





Hunting is restricted to HML in PA

Platform Centrex Switch Info for PAVA

5ESS

Feature FID Notes

Call Alternation & Call Hold /CHD

The forward to TN

goes after

Call Forwarding – Fixed – All Calls /CFW *CFACF FWDTODN.########## FWDTODN.

The forward to TN

goes after

Call Forwarding Busy – Fixed /CFW *CFBLAC FWDTODN.########## FWDTODN.



The forward to TN

goes after

FWDTODN. The

number of seconds

goes after TIMEOUT.

Call Forwarding Don’t Answer – Fixed /CFW *CFDACC FWDTODN.##########, TIMEOUT.18 Multiple of 6.

Call Forwarding Variable – All Calls /CFV

Call Forwarding Busy – Variable /CFW *CFBLAC

The number of

seconds goes after

TIMEOUT. Multiple of

Call Forwarding Don’t Answer – Variable /CFW *CFDAAC TIMEOUT.## 6.

Call Pick Up – Direct (Non Barge-In) /CPUO *CPDNO

Call Pick Up – Extended

/CPUO *CPUO SELQ1.## (2-5 numerics allowed) & /CPUT

Call Pick Up – Group *CPUT TREDQ.## (2-5 numerics allowed)

Call Transfer – All Types /MWC *MWCTIA1

Call Waiting Originating /CWTG *CWO

Call Waiting Terminating with Cancel Call Waiting /CWTG *CWT

/MWC *MWCTIA1 (when used with Call Transfer) or /TWC

Consultation Hold (if not used with Call Transfer)

Dial Call Waiting -----

Distinctive Ring /DRDT

Last Number Redial N/A

Speed Call Short List (Individual) /SCF *SC1C

Station to Station Calling

Three-Way Calling Included in Call Transfer – All types and Consulation Hold

Touch Call









Automatic Callback /ACBK

Requires Call

Transfer and/or Three

Call Park /CPUO *CPBPARK Way Calling

Requires Call

Transfer and/or Three

Directed Call Park /CPUO *CPDPARK Way Calling

Data Line Security N/A

/SCF *SC2C SC2NAME.##########.SC2C.Y & /SCG 10 digit TN (of

Speed Call Long List (System) – Controller ########## controller)

/SCF *SC2C SC2NAME.##########.SC2C.Y & /SCG 10 digit TN (of

Speed Call Long List (System) – User ########## controller)

Save Number Redial N/A







Executive Busy Override /CPUO *CPUDO

Off-Hook Queing ***use USOC – QOC

Remote Access to Features N/A

Ringback Queing ***use USOC – QDR

Speed Call 30 Individual /SCF *SC2C





Hunting is restricted to HML in PA

Platform Centrex Switch Info for PAVA

DCO

Feature FID or USOC Notes

Call Alternation & Call Hold /CHD

/CFW CFBL CFBU, CFNB.##########; CFDA CFDU

Call Forwarding – Fixed – All Calls CFND.##########, CFINT.20 (CFINT 20=4 rings)



The forward to TN

Call Forwarding Busy – Fixed /CFW CFBL CFBU, CFNB.########## goes in place of ###..

/CFW CFBL CFBU, CFNB.##########; CFDA CFDU

Call Forwarding Don’t Answer – Fixed CFND.##########, CFINT.20 (CFINT 20=4 rings)

Call Forwarding Variable – All Calls /CFW CFV CFVCG

Call Forwarding Busy – Variable /CFW CFBL CFBU

Call Forwarding Don’t Answer – Variable /CFW CFDA CFDU

Call Pick Up – Direct (Non Barge-In) /DCP DPN.Y

Call Pick Up – Extended N/A

Call Pick Up – Group /CPUT #### 0001-8191 allowed

Call Transfer – All Types /MWC CTA

Call Waiting Originating ***use USOC – 6SZ

Call Waiting Terminating with Cancel Call Waiting /CWTG CWT CWTA; CWC CWCA

Consultation Hold /TWC

Dial Call Waiting ***use USOC – E6C Not available in Flat

Distinctive Ring /DRDT

Last Number Redial N/A

Speed Call Short List (Individual) /SCF SC1 SC1CC

Station to Station Calling

Three-Way Calling /TWC

Touch Call









Automatic Callback /ACBK ACBG

Call Park /PRK

Directed Call Park /DCPK

Data Line Security /NDT VDPFCC VDPAC

10 digit TN (of

Speed Call Long List (System) – Controller /SCF SC2 SH2CC; SC2SH.########## Controller)

10 digit TN (of

Speed Call Long List (System) – User /SCF SC2 SH2CC; SC2SH.########## Controller)

Save Number Redial N/A







Executive Busy Override N/A

Off-Hook Queing ***use USOC – QOC

Remote Access to Features N/A

Ringback Queing ***use USOC – QDR

Speed Call 30 Individual /SCF SC2 SC2CC





Hunting is restricted to HML in PA

Platform Centrex Switch Info for PAVA

GTD5

Feature Sub Group Abbreviation Notes

Call Alternation & Call Hold CHD

Call Forwarding – Fixed – All Calls N/A

Call Forwarding Busy – Fixed CFBF

Call Forwarding Don’t Answer – Fixed CFDF

Call Forwarding Variable – All Calls CFV

Call Forwarding Busy – Variable CFBL

Call Forwarding Don’t Answer – Variable CFDA



Call Pick Up – Direct (Non Barge-In) ----- CPG is also required.

CPG is also required.

Example - /CPGE

123, 54, 87, 1,

Call Pick Up – Extended ----- 1234/CPG 123

/CPG 123 (0-4095

Call Pick Up – Group ----- Allowed)

Call Transfer – All Types CTA

Call Waiting Originating CWO

Call Waiting Terminating with Cancel Call Waiting CWT

Consultation Hold -----

Dial Call Waiting CWDL

Distinctive Ring DRDT

Last Number Redial LNR

Speed Call Short List (Individual) SCSH

Station to Station Calling

Three-Way Calling TWC

Touch Call







Automatic Callback ACBK

The customer gets

both features, Call

Park and Directed

Call Park with the

Call Park PARK PARK abbreviation

Directed Call Park PARK

Data Line Security NDT



Use USOC - SLWSC

for controller only.

Example -

LSWSC/TN 814 222-

Speed Call Long List (System) – Controller SCLS 1234

Speed Call Long List (System) – User SCLS

Save Number Redial SNR



Semi-restricted 1 – can make outgoing calls outside the CentraNet

group, but cannot receive calls from outside the CentraNet group. SEMI1



Semi-restricted 2 – cannot make outgoing calls outside the CentraNet

group, but can receive calls from outside the CentraNet group. SEMI2

Fully restricted – The group can make and receive intercom calls to

and from other members of the group only. FULLY





Executive Busy Override EBO

Off-Hook Queing OHQ

Grandfathered/Availa

ble to existing

Remote Access to Features customer only.

Ringback Queing RBQ

Speed Call 30 Individual SCLG





Hunting is restricted to HML in PA

Platform Centrex Switch Info for PAVA

EWSD

Feature FID Notes

Call Alternation & Call Hold /CHD



Call Forwarding – Fixed – All Calls /CFNB + TN (calls should be forwarded to) &

Needs /RCYC FID

with number of rings –

/CFND + TN (calls should be forwarded to) /LF CFBU, CFDU example /RCYC 4

Call Forwarding Busy – Fixed /CFNB + TN (calls should be forwarded to)

Needs /RCYC FID

with number of rings –

Call Forwarding Don’t Answer – Fixed /CFND + TN (calls should be forwarded to) example /RCYC 4

Call Forwarding Variable – All Calls /CFV

Call Forwarding Busy – Variable /CFW CFBL UNRES

Needs /RCYC FID

with number of rings –

Call Forwarding Don’t Answer – Variable /CFW CFDA UNRES example /RCYC 4

Call Pick Up – Direct (Non Barge-In) /DCP DPN.Y

Call Pick Up – Extended N/A

1-9999 numerics

Call Pick Up – Group /CPG + data allowed

Call Transfer – All Types /MWC CTA

Call Waiting Originating /CWTG CWO

Call Waiting Terminating with Cancel Call Waiting /CWTG CWT

Consultation Hold /TWC

Dial Call Waiting Not available in Flat

Distinctive Ring /DRDT

Last Number Redial N/A

Speed Call Short List (Individual) /SCSH

Station to Station Calling

Included in Call Transfer – All types and

Three-Way Calling Consultation Hold

Touch Call

Automatic Callback /ACBK

Requires Call

Transfer and/or Three

Call Park /PRK Way Calling

Requires Call

Transfer and/or Three

Directed Call Park /DCPK Way Calling

Data Line Security /NDT VDPLCC

Speed Call Long List (System) – Controller /SH2 + TN (of Controller) 10 digit TN

Speed Call Long List (System) – User /SCRL + TN (of Controller) 10 digit TN

Save Number Redial N/A





Executive Busy Override /DCP DPU.Y

Off-Hook Queing ***use USOC – QOC

Remote Access to Features N/A

Ringback Queing ***use USOC – QDR

Speed Call 30 Individual /SCLG





Hunting is restricted to HML in PA

USOC & Definition:

Date of Change Tab Changed Added/Removed/Updated





Please revew specific tab

within USOC guide for details

of change. The most current

change will be highlighted.

Added Tab for for Classes

11/2/2005 Class of Service of Service



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