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					SUJATHA RAMASAMY
Meadow Creek Dr
Irving TX 75038


Contact:908-333-5697                 Email:pavan.kumar@intsystech.com
PresentLocation: Irving,Texas
Location Preferences --> Texas

SUMMARY

 8+ years of IT experience in Software Testing and Quality Assurance activities including System
  Testing, Automated Testing, and Functional Testing using Mercury Interactive Technologies,
  Quick Test Pro v10 , Test Director & Quality Centre v9.
 Expert in Black Box and White Box Testing, Back End Testing and Writing Unit Test suites for Unit
  Testing.
 Worked as Quality Lead. My responsibilities include - Test Planning, Test Estimation & Task
  Allocation. Also Designing Implementing & Monitoring the Quality Management System (QMS)
  processes in Project
 Designed, created, and executed automated scripts for windows and web-based applications
  using Quick Test Professional, which performed a basic regression test on entire product.
 Written and maintained Test Plans, Test Cases in QA management tools like Quality Center and
  Test Director.
 Proven Experience in implementing defect management using QC for integrating/ tracking/
  following up the defects.
 Reported and maintained product defects, verified fixed defects, and prioritized outstanding
  defects.
 Strong Analytic and trouble shooting skills.
 Experience in all areas of product testing for both manual and automation: installation, functional,
  system integration, performance and reliability, regression, usability test, Compatibility Testing &
  Expert knowledge of QA Methodology
 Proficient at SQL and good understanding of database objects
 Wrote SQL Queries to Validate the Database and involved in execution of queries (select, update,
  join statements)
 Has programming Knowledge in C# and VBScript.
 Highly Proficient with Agile Methodology.
 Extensive Knowledge in entire software development life cycle – Business Analysis, Design,
  Development and Testing.
 Capable of managing challenging projects with remarkable deadline sensitivity without
  compromising code quality.
 Played a major role in communicating with the offshore team
 Have very strong background in a disciplined software development life cycle (SDLC) process and
  has excellent analytical, programming and problem solving skills.
 Have excellent interpersonal and communication skills, good documentation skills.
 Has the ability to work in a fast paced environment.
 Very good team player and capable of working independently.


CERTIFICATIONS
 HP Quick Test Professional v9.2
 HP Quality centre software v9
 International Software Testing Quality Board (ISTQB)

TECHNICAL SKILLS

   Testing Tools             : Quick Test Professional 10, Quality Centre v9, Test Director , TFS
   Ticketing Tools          : HEAT, JIRA, REMEDY, QC,
   Microsoft Technologies    : ASP.NET 2.0, C#.Net, MS Visual Studio, .Net 2005
   GUI Designing            : HTML, DHTML, XML
   Languages                : C#, SQL, XML
   Source Control           : Microsoft Visual SourceSafe, PVCS
   RDBMS                    : MS SQL Server 2005, MS SQL Server 2000, PL/SQL, DB2
   Operating Systems        : Windows Server 2003, Windows 2000,XP,VISTA,UNIX
   Web Server               : Internet Information Server (IIS) 5.0/6.0


EDUCATION

B.S in Electrical and Electronics Engineering with 83% in Anna University, Chennai.


PROJECT EXPERIENCE

Olympus America Inc., Center Valley, PA                                        July 2010 – June 2011
Endo Works
QA Analyst/Lead

Olympus, which incorporates surgical market leader, develops solutions for healthcare professionals
that help improve outcomes and enhance quality of life for their patients. Endo works is the Web
Application which connects the Endoscope Machine to the system. The various modules in Endo
works helps to add and see patient Information, Doctor’s information, any modification of the
appointment, Full medical History etc.

 Reviewed and analyzed Business Requirements
 Assisted Senior lead in making the test plan, developed Test Cases and Test
  Procedures based on SRS.
 Identify various scenarios and performed Functional, Integration, System, Regression
  and UAT.
 Involved in manual and automated testing and performed Positive Testing and Negative
  Testing and all the test steps are written in QC.
 Developed automated Test Scripts for functionality testing using Quick Test
  Professional.
 Performed Regression testing with Quick Test Professional (QTP) using various Check
  points including Text, Standard, and Bitmap Checkpoints.
 Performed White Box testing in the code written in Java.
 Conducted multiple cycles of Regression Testing using the automated script.
 Performed Backend testing of the application to check whether data was going on
  proper and designated database tables using SQL Queries.
 Executed SQL queries on database for transaction data and manually checked the
  results for data validity.
 Checked & tracked defects that occurred throughout the process by utilizing TeamTrack.
 Validated product release by testing its requirements and certify if it can be eligible for
  User Acceptance testing.

Environment:
Windows XP/2000/98/NT 4.0, Java, HTML, DHTML, SQL Server 2005, MS Excel, QTP 9.0,
VSS, Team track, QC.

Citigroup, NY                                                                  April 2009 – July 2010
Online Transaction Migration (OTM)
QA Tester

         The project is converting the Citibank Puerto Rico Consumer, commercial and business to
Citibank North America systems (CBNA). It involved converting ATM Transaction Processing, branch-
banking systems (Account opening, Teller system) from existing Puerto Rico systems to (CBNA). The
project also involved enhancing the CBNA systems to Puerto Rico specific requirements such as
Multilingual, Legal and Regulatory.

 Writing and executing software System Test plans and Test cases, developed after
  reviewing the business requirements document, and technical specifications document.
 Documented Test cases corresponding to business rules and other operating
  conditions.
 Performed End-to-End testing manually.
 Tested the backend database using SQL queries
 Prepared status summary reports with details of executed, passed and failed test cases.
 Made extensive use of MS Office tools to create and maintain documents such as test
  plans, test execution and test results documents.
 Reported the bugs, Email notifications to the developers using the Test Director.
 Monitored status using Test Director to close the bugs/cases as and when fixed.
 Performed Integration Testing, Functionality testing, System Testing, Regression
  Testing.
 Develop and Execute automated test scripts using Test Director.
 Participated in User Acceptance Test (UAT), Documented procedures and guiding the
  users in verifying various transactions on the System.
 Worked on the build management and Release management for the product release.

Environment: Test Director, Java, J2EE, Java Script, Oracle, Windows


Verizon Business, Irving, TX                                                  June 2008 to Mar 2009
Integrated Communication Packages (ICP)
QA Analyst/ Lead

 Integrated Communication Package provides VOIP service to Enterprises. It supports features like
call forwarding, Do not Disturb mode, etc.. For making call it contacts Broadsoft which is a Third party
tool. Integrated communication Package consist of three major modules.
1. Admin Console
2. Web
3. Client
Admin console is the one thru which VOIP Lines are being allocated for the enterprise in a location.
Administrator can create subscribers and assign telephone numbers to the subscriber. Using web or
client subscribers can login to their account and manage their call. Subscriber can forward the call or
reject the call. They can hear the voicemail.

 Analyzed business requirements & developed Test Plan, Process &
  reporting/metrics.
 Participated in the development of QA methodologies, planning, execution and
  specification writing.
 Identify various scenarios and performed Functional, Integration, System and
  Regression testing.
 Strong Skills in writing Test Strategies, Test Plan, Test Cases, Test Scripts, Test
  Scenarios.
 Actively involved in QA process improvement activities like process flow, problem
  resolution, bug tracking, etc.
 Developed and parameterized automated Test Scripts for functionality testing using
  QTP.
 Tracking, executing and scheduling of test cases is done using TFS.
 Generated reports to show the test status of the test scripts and participated in the
  meetings to walk through the defect reports periodically.
 Conducted multiple cycles of Regression Testing using the automated script.
 Worked in Agile Methodology
 Performed White Box testing in the code written in C#. Also performed NUnit Testing.
 Performed Backend testing of the application to check whether data was going on
  proper and designated database tables using SQL Queries.
 Checked the content retrieved on various windows against the database tables to make
  sure that the process retrieved all the customers’ data by executing SQL queries.
 Used TFS for Version Control and for entering Test Cases and Defects.

Environment:
Manual & Test Automation, Windows XP/2000/98/NT 4.0, .Net ,C#, HTML, DHTML, SQL
Server 2005, MS Excel, QTP 9.0, TFS


Blue Cross Blue Shield, Little Rock, AR                                       Jan 2008 to June 2008
Cost and Utilization Report for the Enterprise
QA Analyst/Lead

CURE is a used to calculate the insurance claims and the payment made by the Individual or the
employers. Reports are generated based on the employers in statewide/Regions of Arkansas.
Reports are been generated quarterly and based on the reports that are generated the profit and loss
of the company is been calculated. The reports clearly show the payment done for physician visit/
Inpatient and it also show the count of member/Contracts. It also generates various graphs like Total
PMPY, Percent of member versus Paid dollars, PMPY by age group, etc..,.

 Reviewed and analyzed Business Requirements
 Assisted Senior lead in making the test plan, developed Test Cases and Test
  Procedures based on SRS.
 Identify various scenarios and performed Functional, Integration, System, Regression
  and UAT.
 Involved in manual and automated testing and performed Positive Testing and
  Negative Testing.
 Developed automated Test Scripts for functionality testing using Quick Test
  Professional.
 Performed Regression testing with Quick Test Professional (QTP) using various Check
  points including Text, Standard, and Bitmap Checkpoints.
 Performed White Box testing in the code written in C#. Also performed NUnit Testing.
 Conducted multiple cycles of Regression Testing using the automated script.
 Performed Backend testing of the application to check whether data was going on
  proper and designated database tables using SQL Queries.
 Executed SQL queries on database for transaction data and manually checked the
  results for data validity.
 Checked, tracked bugs & defects that occurred throughout the process by utilizing
  Test Director.
 Validated product release by testing its requirements and certify if it can be eligible for
  User Acceptance testing.

Environment:
Windows XP/2000/98/NT 4.0, .Net ,C#, HTML, DHTML, SQL Server 2005, MS Excel, QTP
9.0, VSS, Test Director

BIOMERICA INC, NY                                                      May 2007 to Dec 2007
Hospital Management
Senior QA Engineer


Biomerica is the manufacturer of medical devices, products and solutions used by
caregivers for doctor’s offices, hospitals, and emergency response settings around the
world. This clinical application helps caregivers to assess and diagnose their patients. It supports
the devices to perform tests and store the results in a central location. It provides patient data
transfer capability between its medical devices and computerized patient record systems. It has
ability to provide connection between PC and diagnostic device that capture both vital sighs and
cardio information.
The Centralize server for this application can communicate to other Hospital information system
using HL7 messages (Healthcare standard message format). This application mainly divided into 3
modules:- Framework Web services, UI Application and Device Connectivity services.
Framework Services module provides database related services like creating\managing patients,
Adding/editing visit information, Adding\accessing Medical test data, reviewing tests, saving
medical test results\ Medication and administration services.
UI Application module comprises interactive UI for Medical test data management, Work
assignment to Nurses & doctors, Test interpretation and Patient management\Billing\Printing.
Device connectivity services include set of API to communicate with medical devices.


 Responsible for Automated Test scenarios for GUI, Functionality, Security, Database
  and Regression Testing using Quick Test Pro.
 Performed Data Driven Tests to validate the same scenario with different test data.
 Used the recovery scenario in Quick Test Pro to handle unexpected events and errors
  that occurred during test run
 Used Test Batch Runner in Quick Test Pro to run several tests in succession as a batch.
 Maintained regression test cycles execution at every month using Quick Test Pro and
  submitted the defect reports and test results logs.
 Validated Database using Database checkpoints.
 Used GUI, Bitmap and Text checkpoints in QTP script for validations.
 Used Descriptive Programming Concepts widely in the project.
 Developed a road map by understanding the business logic and User Requirements for
  Test execution.
 Prepared Test Plan, Test Scenario, Test Cases, Test Execution schedule, Test Scripts,
  Results Analysis with Graphs, Performance Test Report and maintained them.
 Gathered various QA metrics like Effort Variance, Performance Variance, and Defect
  Distribution etc.
 Created Effort Estimation, Risk Management, Testing Post-mortem and defining Best
  Practices
 Performed Positive Testing, Negative Testing, and Black Box Testing.
 Performed extensive testing of application’s functional testing, Product integration
  testing, and regression testing.

Environment:
SQL Server, .NET 3.5, DB2, C#.NET, Web Services, Win2003 Server, Visual Studio 2008,
QTP




Tata Consultancy Services, Chennai                                                Apr 2005 to Apr 2007

 Worked on multiple projects. Following are the projects and responsibilities.

Category Business Planner (CBP), Nielsen, US
QA Tester/ Lead


Nielsen is the world’s leading marketing and media information company located in US
Category Business Planner (CBP) is an analytical tool that is designed for Retailers. CBP
mainly deals with reports regarding statistical data. CBP generates individual reports that
help retailers target a specific area of their business. Individual reports include Monthly
Profit/Loss, Monthly/Yearly Income report, Comparing to other retailers report, etc.
When we request for a report, the request with the given parameters hit the
Answers Server, it will search for the data in the stored procedure, which in turn pull the
data from the CBP database, and through Answers Portal, the data is displayed.
The reports help retailers to better understand:
1. How they are performing?
2. How they are performing compared to the Competitors?
3. How they are performing compared to Wal-Mart?

 Handled the project as a single resource
 Management of application and database servers at offshore
 Completed all the releases from Test Estimation to Test Report as a single resource on
  time.
 Won the “ Best performance in QA” Award.
 Preparation of test plans
 Developed, Reviewed and Set up test matrices and test cases based on the functional
  Requirements
 Carried out Smoke testing, Functional testing, Regression testing and Back End Testing
 Performed White Box testing in the code written in C#. Also performed NUnit Testing.
 Carried out testing of user interfaces coded in JSF using QC.
 Done ETL Testing also for all the releases.
 Bug logging, Raising Feature Requests in HEAT
 Worked with the development team on core issues
 Attended client meetings
 Conducted KT Sessions on this application.
Environment:
.Net Framework 2.0,Java, PL/SQL, UNIX, HEAT,CBP Admin tool, QC, Windows XP/Vista

Answers Web, Nielsen, Canada.
Tester

 The Answers Web project delivers an integrated client delivery platform for all
 Nielsen clients globally with a real time capability of generating the reports based on
 the user selection.
 Also provide them a feature of reporting to their targeted clients with the presentable
 report format using the various file export functions. The reports can be downloaded in
 Excel, PDF or PPT depending on the user’s choice. It has options to add the reports to
 Favorites. Also the user can save the input selections what he made, for future use.


   Responsible for writing test scripts based on requirements.
   Responsible for executing Test Cases of some of the modules.
   Responsible making bug report & updating the status report to seniors.
   Responsible for raising ticket in JIRA for the bugs found.
   Responsible for retesting and certifying the fixed bugs.
   Carried out smoke and regression testing for all the releases.
   Successful release of AW 5.3 and 5.4 version on time and got client appreciation.

Environment:
QC, C#.NET, ASP.NET, SQL Server 2005, VSS , QC, JIRA, Windows XP/Vista


G-Net Solutions, Coimbatore                                                    May 2003 to Mar 2005
Inventory Control System, Salem Steel Plant, India.
QA Engineer

This application gives the complete solution for calculating the stock value of Salem steel plant in
Finance and Accounts Department. In the place module the place where steel’s are stocked are
entered. All the available items are entered thru the item module. Different type of finishes such as
2B, 2D, No:1, HAP are entered. Grade’s such as 200, 300, 400, etc., are entered thru grade module.
Master Entry Module organizes all the above modules and in this module List Price and Average Cost
are entered. Report module involves 17 Minor reports and 3 major reports which calculate and gives
the stock value. For Report generation crystal report is being used.

 Responsible for analyzing requirements from Business development Team.
 Created various documents like Test Plan, Test Estimation and Test case
 Documents for the System.
 Responsible for writing test scripts based on requirements.
 Responsible for executing Test Cases of some of the modules.
 Responsible making bug report & updating the status report to seniors.
 Responsible for raising tickets for the bugs found.
 Responsible for retesting and certifying the fixed bugs.
 Carried out smoke and regression testing for all the releases.
Environment:
QC, C# .Net, .Net Framework 1.1, SQL Server 2000, VSS ,Windows XP/2000

				
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