Employee Satisfaction Survey

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					An Employee Satisfaction Survey affords employees an opportunity to provide feedback
on the current conditions of the work environment. The survey utilizes a point value
system to assess the employee’s satisfaction with the physical work area, equipment
and supplies, job satisfaction, pay and benefits, supervisory management, and senior
management. The information obtained can help employers identify areas that may
need improvement. This template should be customized accordingly to suit the needs
of the drafting company or organization.
2013
Docstoc Inc.




EMPLOYEE SATISFACTION SURVEY



An Employee Satisfaction Survey affords employees an opportunity to provide
feedback on the current conditions of the work environment. The information
obtained can help employers identify areas that may need improvement. This
template should be customized accordingly to suit the needs of your Company or
organization.
                           Employee Satisfaction Survey
                                           [COMPANY]
                                             [DATE]

[Company] is committed to creating and maintaining a positive work environment, challenging
work, opportunities for growth, fair and inspiring leadership, continued education and
professional development. Your candid responses to the following questions will provide
management with valuable feedback for future planning. All comments are important and will
be taken into consideration when reviewing the company’s future policies, procedures and work
environment.

All comments will be kept confidential. The survey’s results are tallied and reported by an
independent survey company without reference to any one individual or department. At the end
of the survey, you may voluntarily sign your name and department. This is not required.

Please complete the following survey questions according to the following rating scale. Circle
the number that best reflects your opinion:


       1                      2                 3                     4                 5
 Very Satisfied          Somewhat             Neutral            Somewhat          Dissatisfied
                          Satisfied                              Dissatisfied



Physical Work Area:

Personal-use furniture (desk, chair, bookcases, file cabinets, etc.)            1—2—3—4---5
Work area layout                                                                1—2—3—4---5
Visual appearance                                                               1—2—3—4---5
Noise level                                                                     1—2—3—4---5
Positioning of support equipment (copier, fax, scanners)                        1—2—3—4---5
Lighting                                                                        1—2—3—4---5
Client/visitor seating                                                          1—2—3—4---5
Art/pictures/décor                                                              1—2—3—4---5
Interruptions                                                                   1—2—3—4---5
Ability to change work space layout                                             1—2—3—4---5
Restroom comfort and cleanliness                                                1—2—3—4---5
Break room equipment and furniture                                              1—2—3—4---5
Variety of items in vending machines                                            1—2—3—4---5
Quality of food in vending machines                                             1—2—3—4---5




© Copyright 2013 Docstoc Inc.                                                         3
                           Employee Satisfaction Survey
Comments or suggestions:




Equipment/Supplies

Computer/laptop                                                   1—2—3—4---5
Desk phone                                                        1—2—3—4---5
Cell phone                                                        1—2—3—4—5
Cell phone service provider                                       1—2—3—4---5
Copiers, fax machines/scanners                                    1—2—3—4—5
Internet                                                          1—2—3—4—5
E-mail service                                                    1—2—3—4—5
Presentation equipment (white boards, projectors, software)       1—2—3—4—5
Communications technology (Skype, webinars, video conferencing)   1—2—3—4—5
Software available                                                1—2—3—4—5
Quality of maintenance                                            1—2—3—4—5
Speed of maintenance                                              1—2—3—4—5

Comments or suggestions:




© Copyright 2013 Docstoc Inc.                                        4
                           Employee Satisfaction Survey


Job Satisfaction:

Please answer the questions in the following sections according to the rating scale below. Circle
the answer that most reflects your honest opinion:


      1                       2                3                   4                    5
Strongly Agree              Agree        Neither Agree          Disagree            Strongly
                                         nor Disagree                               Disagree

CHANGES FROM NUMBERS TO LETTERS INSIDE OF CHART
My job contributes to the success of the organization                          1—2—3—4---5
I am challenged by my work assignments                                         1 – 2 – 3– 4 –-5
My job duties are the same as those listed on my job description               1– 2 – 3 – 4 –-5
There are opportunities to learn new skills                                    1 – 2 – 3 – 4 --5
I am free to use creativity in the way I do my work                            1 – 2 – 3 – 4 --5
I am comfortable trying new ideas and processes                                1 – 2 – 3 – 4 --5
I have the responsibility and authority necessary to do my work                1 – 2 – 3 – 4 --5
I know that I am appreciated and valued as an employee                         1 – 2 – 3 – 4 --5
I have the resources and supplies to get my work done                          1 – 2 – 3 – 4 --5
I am free to make improvements to my work processes                            1 – 2 – 3 – 4 --5
My work team communicates well with each other                                 1 – 2 – 3 – 4 --5
My work team is respectful and considerate of different work styles            1 – 2 – 3 – 4 --5
My work team cooperates and stays on task to complete a job                    1 – 2 – 3 – 4 --5
My work schedule is flexible and meets my life/family commitments              1 – 2 – 3 – 4 --5
Requests for time-off are given fair consideration                             1 – 2 – 3 – 4 --5
The Paid-Time-Off Leave Policy supports work/life balance                      1 – 2 – 3 – 4 --5

Comments or suggestions:




© Copyright 2013 Docstoc Inc.                                                         5
                           Employee Satisfaction Survey


Pay and Benefits:

My pay rate is fair for my position and level of responsibility          1 – 2 – 3 – 4 -- 5
Exceptional performance should always be rewarded with a pay increase    1 – 2 – 3 – 4 -- 5
My paycheck is correct and delivered on time                             1 – 2 – 3 – 4 -- 5
Pay increases are processed quickly and accurately                       1 – 2 – 3 – 4 -- 5
The company’s benefit package meets my needs                             1 – 2 – 3 – 4 -- 5
The company’s benefit package is affordable                              1 – 2 – 3 – 4 -- 5
The company’s benefit package has a variety of plans useful to me        1 – 2 – 3 – 4 -- 5
I have had a performance review in the past year                         1 – 2 – 3 – 4 -- 5
My last performance review accurately reflected the quality of my work   1 – 2 – 3 – 4 -- 5

Comments or suggestions:




Management/Supervision:

My supervisor values my opinions and suggestions                         1 – 2 – 3 – 4 --5
My supervisor is approachable                                            1 – 2 – 3 – 4 --5
My supervisor listens to requests and takes action                       1 – 2 – 3 – 4 --5
My supervisor is a good leader                                           1 – 2 – 3 – 4 --5
My supervisor gives constructive feedback and appreciation               1 – 2 – 3 – 4 --5
Employees in my area are encouraged to voice concerns                    1 – 2 – 3 – 4 --5
I am encouraged to participate in the decision-making process            1–2–3–4-5
My supervisor completes my annual reviews on time                        1–2–3–4-5
My supervisor has a positive attitude                                    1–2–3–4-5
My supervisor is respectful of his staff                                 1–2–3–4-5
I understand my supervisor’s goals and the department’s goals            1–2–3–4-5
Management encourages and rewards teamwork                               1–2–3–4-5
Morale is high in my work area                                           1–2–3–4-5
My supervisor is a positive role model                                   1–2–3–4-5
Performance standards are fair and realistic for my job                  1–2–3–4-5
My supervisor encourages interaction with other departments              1–2–3–4-5
My manager is an effective team leader                                   1–2–3–4-5
My manager takes the time to coach and mentor employees                  1–2–3–4-5



© Copyright 2013 Docstoc Inc.                                                   6
                           Employee Satisfaction Survey

Comments or suggestions:




Organization/Senior Management:

I understand and support the company’s mission and vision                  1–2–3–4-5
I believe the mission and vision will allow the company to grow            1–2–3–4-5
I am confident senior management makes good decisions                      1–2–3–4-5
I know that the organization cares about its employees                     1–2–3–4-5
Information about the company is freely and openly shared with employees   1–2–3–4-5
I trust senior management to lead the company in the right direction       1–2–3–4-5
I support the decision of senior management                                1–2–3–4-5
Our senior management team demonstrates good leadership                    1–2–3–4-5
I am proud to be a member of this company                                  1–2–3–4-5
I am excited about the company’s direction and plans for growth            1–2–3–4-5
I can envision a career with the company                                   1–2–3–4-5
I believe the company is a good member of the community                    1–2–3–4-5
The company makes an effort to be eco-friendly                             1–2–3–4-5
The senior leadership team is ethical and honest                           1–2–3–4-5

Comments or suggestions:




Name (Optional): _____________________________________________________

Department (Optional): ________________________________________________




                       Thank you for your participation.


© Copyright 2013 Docstoc Inc.                                                  7
                                   Employee Satisfaction Survey

				
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Description: An Employee Satisfaction Survey affords employees an opportunity to provide feedback on the current conditions of the work environment. The survey utilizes a point value system to assess the employee’s satisfaction with the physical work area, equipment and supplies, job satisfaction, pay and benefits, supervisory management, and senior management. The information obtained can help employers identify areas that may need improvement. This template should be customized accordingly to suit the needs of the drafting company or organization.
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