UTHSC and Blackberry
How does it work?
Can I have one?
Who’s gonna pay for it?
UTHSC and Blackberry
How does it work?
How does it work?
How does it work (diagram)
How does it work (sending)
• Message is composed on your Blackberry.
• Message is automatically compressed and encrypted on
the Blackberry before it is sent.
• Message is routed over the wireless data network to the
How does it work (sending)
Blackberry Enterprise Server (BES) at UTHSC.
• Message is decompressed, decrypted and sent to the
recipients specified in the message using the link from
the Blackberry server to the UTHSC Exchange Mail
Server like "regular" email.
How does it work (receiving)
• New message arrives at the UTHSC Exchange Mail Server
for you.
• Blackberry Enterprise Server (BES) is notified immediately
and retrieves a copy of the message.
• The message is automatically compressed and encrypted by
the BES server.
• BES routes a copy of the encrypted message over the
wireless data network to your Blackberry.
• Message is decompressed, decrypted and stored on the
Blackberry and the user is notified of its arrival.
UTHSC Blackberry Security
l All Blackberries connected to UTHSC server will have
security policy enforced
l A timeout will be enforced – 5 minutes
l A 4 digit PIN will be enforced for access
l The PIN will expire every 90 days
l UTHSC can “wipe” device if needed (if lost or stolen). If
Lost Call help desk immediately – x4848
l 10 attempts to enter your PIN before “wipe” out
UTHSC and Blackberry
Can I have one?
Can I have one?
Policy Statement
Policy 17.02 in the UT Health
Science Center’s Handbook of
Operating Procedures (HOOP) has
been amended to include salary
supplements or reimbursements for
required, workrelated Blackberry
communication service
Who Can Connect to the Blackberry
Server at UTHSC?
l YES
l Assistant Professors, Associate Professors, &
Professors
l YES, with prior Approval of Division, Center,
orAdministrative Unit Director or Regional
Dean AND Associate Dean for Management
l Faculty Associates and Specialists
l PostDocs
l A & P staff
l Classified staff (exempt)
Who Cannot Connect to the
Blackberry Server at UTHSC?
l NO
l Classified staff (nonexempt)
l Graduate Research and Teaching
Assistants
l Students
UTHSC and Blackberry
Who s
Who’’ gonna pay for it?
…the device?
…
…the data service?
… data service?
Who Pays for the Blackberry Device?
l NO state, designated, gift or endowment
funds allowed for purchase of Blackberry
device
l Options:
l Personal funds
l Grant funds – ONLY if written into approved
grant or written justification approved from
funding agency & approved by PAF
Let the GRANT Pay For It…
l Understand, your GRANT must have specific
language and budget for this type of data
service (rare occurrence)
l Your Blackberry will be property of UTHSC
and bills will be paid to UTHSC Telecomm
l Your procedure is to gather approval
documentation, get PAF approval, and then
contact UTHSC Telecomm
Who Pays for the Data Service?
l Personal funds
l Salary Supplement
l Personal faculty incentive plan funds
l Unrestricted gift funds
l Endowed professorship funds (PAF Team OK rqd.)
l Grant funds – ONLY if written into approved grant or
written justification approved from funding agency &
PAF approval
Understanding the Data Service
“Supplements”
l HOOP 17.02 allows for “voice” and/or “data”
service supplements
l Data (blackberry) supplement $50/mo
l 1 year Commitment required
l You can qualify for both (rare)
l Can receive one and not the other (likely)
Bottom Line on Payment Options
1. You purchase your own device, DO receive a
salary supplement to help offset the data
service cost, and you connect to BES
2. You purchase your own device, DO NOT
receive a salary supplement, and you connect
to BES
3. Grant pays for your device and data service,
University owns the device, and you connect to
BES (rare)
What do “I” do next…
l Determine if you qualify to connect to the BES,
and get written approvals.
l Purchase the device and the contract for the
cellular data service from the provider.
l Contact SPH IT Services and take your device
to them for establishing the connection to the
UTHSCH Blackberry server.
l After getting connected to the Blackberry
server, contact Sandy Fisbeck with fund
source information if you are requesting a
cellular data service salary supplement.
Who do you recommend?
l SPH IT Services does not recommend
any provider, you may purchase your
own Blackberry from any provider you
wish.
l Verizon offers some nice discounts for
UTHSC employees. Not sold or
serviced through their retail stores.
Verizon Phone Options
Verizon 7130e Verizon 7250
Verizon 7250
Verizon Pricing
Verizon 7130e Verizon 7250
Device Cost $120 (data only)
Device Cost $70 (data/voice)
Verizon Retail $350 (1 yr con.)
Data Monthly Service (data/voice)
Unlimited Bandwidth $39/mos
10MB package $25/mos
Prices from 2/21/2006
This sounds expensive…
BES License $50, plus annual maintenance (UTHSC pays)
Device Cost $70350 (depending)
Cellular Service $20100 (depending on your provider)
Data Service $2035 (depending on your provider)
Average Monthly Cost: $100
** Plan on about $100 per month for cell and data service, which
includes a generous calling plan, added calling services, large data
service plan, and phone maintenance.
Verizon Contacts
l Chandra Taylor, 7132198765
l Robert Molina, 7132488004
l Carey Metke, 2817445155
**Please Note: SPH IT Services has no official relationship with
Please Note
**
Verizon Wireless or the individuals listed on this page. If you wish to
purchase from Verizon Federal, you do so on your own. SPH IT
own
Services does not intercede or assist with the purchase, maintenance,
Services does not intercede or assist with the purchase, mainten
or management of any Blackberry devices purchased from any
provider.
provider.
Questions & Answers
l I’m faculty at Brownsville using UTB email,
what does this do for me? (By policy, you are
eligible for a Blackberry, but only mail sent to
your UTHSC account would be forwarded to it.
If you want to route all your UTB mail to your
UTHSC account, that would be possible.
There are some new alternatives for remote
campuses to have easier access to your
UTHSC email. Contact your local LAN
Manager about RPC/HTTPS access to email.)
Questions & Answers
l I’m a graduate assistant for Dr. X, can I
have a blackberry connected to the
BES? (no)
l I’m a nonexempt classified staff, can I
purchase my own and connect it to the
BES? (no)
l How do I find out if I am exempt?
(contact Human Resources)
Questions & Answers
l My grant says I can have anything I want, can
the University pay for everything? (Specific
language for the device and data service
approval is necessary and will be required by
PAF and then contact UTHSC Telecomm with
the appropriate information)
l I want a Verizon Blackberry, but want to keep
my current Sprint phone number? (contact
Verizon, this is easier done through the retail
store, but can be done)
Questions & Answers
l I want a Palm TREO? (There is
supposed to be a Blackberry enabled
Palm Treo available this coming
Summer, we do not know who the
provider will be at this time. Once there
is one available, we will be able to
connect it.)
Questions & Answers
l I heard the Supreme Court ordered
Blackberry to stop doing business in
America? (Not quite. It’s complicated,
but Blackberry is expected to be in
business in the future, but they are going
to have to pay a hefty fine. Government
and universities are exempt from any
future order to stop their services.)
Questions & Answers
l I want a Windows Mobile enabled
phone, not a Blackberry? (For now,
UTHSC is only implementing support for
Blackberry enabled devices.)
l Can I still get a regular old PDA?
(Certainly. As long as it does not also
include a phone. If it has the ability to
be a phone, it is covered by HOOP
17.02 and must be regulated as such.)
Questions & Answers
l I’m a student with a Blackberry through
Sprint/Nextel, can I have my UTHSC
email forwarded to my Sprint account?
(No. UTHSC does not generally allow
the forwarding of email.)
Questions & Answers
l I was approved for a data service
supplement, so I should also get a cell
phone supplement, right? (No. Cell
phone supplements have a different set
of criteria for approval. Cell phones
often have a more personal use,
whereas, a Blackberry, tied only to our
mail server, has a predominantly
business function.)