EFTS UPDATE
2007
NAHSL Annual Meeting
Woodstock, VT
EFTS STAFF
Evelyn Morgen, Director
Jackie Lewis, Program
Manager
Jola Sliwinski, Program
Coordinator
Lucy Piechowski, Program
Assistant
Steve Bazinet, Application
Developer
EFTS Membership
EFTS Transactions
Since last we met…
Currency conversion
Travel
AC meetings
MARKETING
MOA change
New comments
Promo page
You already know the benefits…
EFTS saves $MONEY$
EFTS saves TIME & PAPER
EFTS is EASY to use
Take EFTS promotional items with
you to meetings, workshops, etc.
https://efts.uchc.edu/efts/Member/PromoMaterials.aspx?User=LIBID
A “poster session” idea
EFTS: All That and a Bag of Chips or The Best Thing Since Sliced Bread
Stephanie Griffin, Michael Campbell, Melanie Norton
Interlibrary Loan and Document Delivery Department
Health Sciences Library - University of North Carolina at Chapel Hill, Chapel Hill, NC
ABSTRACT EFTS: Lending and Borrowing CONCLUSIONS
Despite the 3% transaction fee, joining
•
Electronic Fund Transfer System (EFTS) was developed
Invoicing other libraries: Invoices from other libraries: and using EFTS has been worth the
and implemented on a regional basis in 1996 at the How jobs have changed:
savings.
•
University of Connecticut Health Center in Farmington.
Using the ILLiad Client and the ILLiad Billing Manager, we looked at the Since we joined EFTS, there has been a significant decrease in the number of
In August 2007, there were 1,191 EFTS participants from Before:
number of invoices sent to other libraries, 2002-2007. invoices we receive from other libraries. This saves staff time and approximately No waiting for invoices to arrive.
all 50 states, Canada and Mexico. In June 2003, the Administrative Assistant, printed, verified, mailed or scanned invoices.
$30.00 per check processed. Time: About 40 hours a month. No lost paper invoices.
University of North Carolina at Chapel Hill Health
2002: 582 (Library was under renovation) EFTS membership increases every
•
Sciences Library started using EFTS at the
2003: 1524 2002: 563 invoices processed month resulting in decrease
encouragement of the National Library of Medicine and
2004: 3336 2003: 515 invoices processed check cutting, postage, and
the Medical Library Association. There is a 3% fee on
2005: 1172 2004: 258 invoices processed processing fees.
each transaction which is one of the reasons UNC-HSL
2006: 1576 2005: 127 Invoices processed In the time it takes to fold one
was hesitant to join.
2007: 1254 (Jan-Aug) 2006: 68 invoices processed invoice and put in into an envelope to
mail, we can begin and complete our
•
2007: 40 invoices processed (Jan-August)
entire EFTS billing. It is fast!. . . and
PAPERLESS and environmentally
friendly.
On the off chance an EFTS library
mistakenly gets
Now: an invoice, the charges can be manually
Administrative Assistant is taking on additional administrative jobs. billed
through EFTS in a matter of a minute.
The Interlibrary Loan Borrowing Specialist now generates the monthly
EFTS report as well as the invoices. Time: 8 hours a month.
Using the ILLiad Billing Manager and EFTS statistics, we looked at the
number of libraries we billed through EFTS, 2002-2007. (EFTS bills per It’s a Piece of Cake!
transaction, but for our purposes we are looking at the number of libraries
INTRODUCTION billed instead of the transactions).
2002: 0 HSL Payments by Check
2003: 80 (partial year)
Is using EFTS to pay for and to bill for Docline 2004: 298 (first full year)
Number of Checks cut and
transactions financially worth it? We looked at 5 years 2005: 409 600
mailed to other libraries
(2002-2007) worth of invoicing statistics, job duties and 2006: 418 500
workflow. The first year evaluated (2002) is prior to using 2007: 409 (Jan-Aug)
EFTS and the last 4 years will include EFTS transactions. 400
•
We also looked at job descriptions and how they have From 2004 to 2006 there was an increase of EFTS billing of 40%.
300
changed.
•
200
EFTS is similar to OCLC’s IFM.
No invoices are sent. 100
• EFTS: It’s All That
No checks are mailed.
0
Funds are transferred from one library’s
account to another. 2001 2002 2003 2004 2005 2006 2007 2008
For academic medical libraries, refunds are Year and a Bag of Chips!
often given due to the large
amount of lending as opposed to
borrowing.
References: https://efts.uchc.edu/efts/Common/index.aspx
4000
Lewis, Jacqueline. The DOCLINE Electronic Funds Transfer System (EFTS).
3500 Journal of Interlibrary Loan, Document Delivery & Electronic Reserve 17(3)
2007.
3000
2500
2000 Invoices
1500 E F Ts
1000
500
0
2002 2003 2004 2005 2006 2007 (J an-
Years Aug)
Submit an article to your local
newsletter or blog ...
Send a personal invitation:
Won’t You Join Us?
The Electronic Funds Transfer System (EFTS) staff and offices are
based at the University of Connecticut Health Center Library, and serve
as a billing component for DOCLINE transactions and other
transactions.
EFTS saves time and money for its participants. There are over 1200
institutional participants, including the National Library of Medicine, who
enjoy these benefits. Participants outside the United States include
institutions in Canada and Mexico. Recently, EFTS added a „currency
conversion‟ feature to its program making it easier for international
participants to see exchange rates when conducting business with U.S.
libraries.
If your institution isn‟t already a member of the Electronic Fund Transfer
System (EFTS), it should be. Please visit our site
at: https://efts.uchc.edu
Personal Contact
What the future holds…
Lending fee increase
New software platform/enhancements
Marketing, marketing, marketing!
Logon, check your account
Review OTF, error log
LIBID on ALL correspondence –Identify
yourself
Don‟t Forget!
EFTS contact info:
https://efts.uchc.edu
efts@uchc.edu
866-561-5045 (toll free)
860-679-4500 (direct)
860-679-1305 (fax)
Thank you for your support and
help!