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Advocacy as an alternative to due process

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ADVOCACY AS AN EFFECTIVE OPTION:

Practical and Ethical Strategies to Avoid Litigation









Linda J. Heller, Esq.

Special Education Advocate

Merion, PA

I. NEGOTIATING THE SPECIAL EDUCATION MAZE



A. Common Acronyms Used in Special Education – Do You

Know What They Mean? (Fill in the blanks)



ABA –

ADA –

ADD –

ADHD –

APE –

APS –

AT –

APS –

ARC –

AS –

BEC –

CASSP –

CBA –

CER –

CFR –

COPAA –

CP –

CST –

DTT –

ED –

EI –

EISSA –

ELC–PA –

EMR –

ER –

ES –

ESL –

ESY –

FAPE –

FBA –

FD –

FEOG –

FERPA –

IDEA –

IEP –

IQ –

ISSP –

IST –

IU –

LD –

LEA –

LEP –

LRE –

MA –

MDE –

MDT –

MH/MR –

MOU –

MR –

NORA –

NOREP –

ODR –

OHI –

OSEP –

OT –

PAGE –

PASA –

PATTAN –

PDD –

PDD-NOS –

PDE –

PIN –

PSSA –

PT –

RTF –

SDI –

SEA –

SED –

SETT –

SID –

S/L –

SLD –

TEACCH –

TMR –

TSS –



COMMENT I:

The special education system is very complicated and confusing, even for those of

us who are immersed in it every day. Imagine how it must seem for parents**,

particularly those who are new to the process. The process begins with a referral

from either the parents or the school. At the beginning, an MDT is convened, an

Evaluation is conducted and eventually an ER is issued. Are you with me so far?





**As used throughout this article, the term “parent” is intended to include the

term “guardian” as well.

After the parents receive the ER, if it has been determined that special education

services are necessary and that more information is needed, parents are asked to

sign a Permission to Evaluate. An IEP meeting is then scheduled to go over the

results of the evaluation, and at that meeting the specific recommendations in the

ER are followed to create the child’s IEP. The parents, of course, have received

an invitation to this meeting and are included as an integral part of the decision

making team, as has already been explained to them by their favorite teacher.



When the parents arrive at the IEP meeting, they are confronted with a myriad of

people from the school district, including the school psychologist who has

probably written the ER, an LEA, a special education teacher, a regular education

teacher, and, depending upon the diagnosis, possibly an OT, an S/L therapist, a

person trained in ABA, DTT or TEACCH, an expert in AT, and any number of

other trained specialists who can offer constructive input to aid in the

development of an appropriate program for the child with special needs. If there

are emotional or behavioral issues that require mental health intervention, a TSS

or some other representative from MH/MR might be present also. Of course, the

school district expects the parents to be reassured and thrilled by their

responsiveness in bringing together such an exhaustive team of professionals.



Meanwhile, the parents enter the room for the meeting and remain standing,

uncertain about where they should sit, who all these people are, and whether they

should have considered bringing an army with them for protection. They are

totally taken aback, because they have been led to believe that this will be a

friendly meeting, and they are not prepared for such a huge crowd of people

representing the school district. They are already feeling tentative because there

have been numerous references to MDT’s, ER’s, IEP’s, NOREP’s, OT, PT, S/L,

etc., none of which terms are familiar to them. Although their favorite teacher

has already reassured them that they will become familiar with the process and

terminology over time and that everyone will be working together to help their

child, the crowd with which they are confronted is just too much for them, and

their insecurities take over. They walk over to the teacher to ask about the

meeting participants, but the teacher does not seem to know everyone. They

begin to realize that the person who was identified as the LEA has been talking to

them, and they have no idea who this person is or what has been said to them

while they were standing in stunned silence at the entrance to the room. They feel

totally overwhelmed and have a strong sense of foreboding. They are beginning

to think that they should not trust the school district. If the school district is truly

on their child’s side, why would there be a need to include so many people at the

meeting to defend the district’s position.



This would be a good time for a special education advocate!

B. Deciphering the Special Education Acronyms – A First Step



ABA – Applied Behavioral Analysis

ADA – Americans with Disabilities Act

ADD – Attention Deficit Disorder

ADHD – Attention Deficit Hyperactivity Disorder

APE – Adaptive Physical Education

APS – Approved Private School

AT – Assistive Technology

APS – Approved Private School

ARC – Association for Retarded Citizens

AS – Asperger’s Syndrome

BEC – Basic Education Circular

CASSP – Child & Adolescent Service System Program

CBA – Curriculum Based Assessment

CER – Comprehensive Evaluation Report (before 6/01)

CFR – Code of Federal Regulations

COPAA – The Council of Parent Attorneys and Advocates

CST – Child Study Team

CP – Cerebral Palsy

DTT – Discrete Trial Training

ED – Emotional Disturbance

EI – Early Intervention

EISSA – Early Intervention Services System Act

ELC–PA – Education Law Center of Pennsylvania

EMR – Educable Mentally Retarded

ER – Evaluation Report (6/01)

ES – Emotional Support

ESL – English as a Second Language

ESY – Extended School Year

FAPE – Free and Appropriate Public Education

FBA – Functional Behavioral Assessment

FD – Familial Dysautonomia

FEOG – Full Educational Opportunity Goal

FERPA – Family Educational Rights & Privacy Act

IDEA – Individuals with Disabilities Education Act

IEP – Individualized Education Program

IQ – Intelligence Quotient

ISSP – Instructional Support System of Pennsylvania

IST – Instructional Support Team/ Teacher

IU – Intermediate Unit

LD – Learning Disability

LEA – Local Educational Agency

LEP – Limited English Proficiency

LRE – Least Restrictive Environment

MA – Medical Assistance

MDE – Multi-Disciplinary Evaluation

MDT – Multi-Disciplinary Team

MH/MR – Mental Health/Mental Retardation

MOU – Memorandum of Understanding

MR – Mental Retardation

NORA – Notice of Recommended Assignment (before 6/01)

NOREP – Notice of Recommended Educational Placement (6/01)

ODR – Office for Dispute Resolution

OHI – Other Health Impairment

OSEP – Office of Special Education in Pennsylvania

OT – Occupational Therapy

PAGE – PA Association for Gifted Education

PASA – PA Alternate System of Assessment

PATTAN – PA Training and Technical Assistance Network

PDD – Pervasive Developmental Disorder

PDD-NOS – Pervasive Developmental Disorder Not Otherwise

Specified

PDE – PA Department of Education

PIN – Parent Involved Network

PSSA – PA System of School Assessment

PT – Physical Therapy

RTF – Residential Treatment Facility

SDI – Specially Designed Instruction

SEA – State Educational Agency

SED – Serious Emotional Disturbance

SETT – Student Evaluation Tests and Tools

SID – Sensory Integration Dysfunction

S/L – Speech and Language

SLD – Specific Learning Disability

TEACCH - Treatment and Education of Autistic and related

Communication handicapped CHildren

TMR – Trainable Mentally Retarded

TSS – Therapeutic Support Staff



COMMENT II:

Rewind to the beginning of the scenario detailed in Comment I. Imagine yourself

in the place of the parents of the child who has just been evaluated. Regardless of

the age of the child, the nature of the disability, and who made the referral, the

parents are now very concerned about their child and apprehensive about the

outcome of the evaluation. They have given permission for the school district to

evaluate their child, and they have been presented with a lot of information, both

oral and written, which is all new to them. Some of that information includes

acronyms from the prior list, without any clear explanation of the meaning or the

pertinence of the acronyms to their child in this specific situation. The parents

have consulted with their child’s regular education teacher, whom they like and

trust, but the teacher does not know everyone involved and is not familiar with all

the terminology commonly used in special education.



If the parents are lucky, they have mentioned to someone early on that they are

involved in the school evaluation process for their child, and they have been

advised to seek help from a special education advocate. If that is the case, they

will not be surprised or overwhelmed by the number of people in the meeting

room representing the district, and even if they do not know everyone, they will at

least be made aware of the nature, purpose, and necessity for the presence of each

of the participants. They will have a clear understanding of why certain people

are legally required to be present for the protection of the child. If acronyms are

used, the advocate will explain their meaning, either before or during the meeting,

and if the parents have questions about anything that has been included in or

omitted from the evaluation or discussed at the meeting, the advocate will help

them get the answers they require in order to move forward. A good advocate

will help them to understand the process and allow them to see that the school

district is not the enemy, but is in fact mandated to help and support their child in

the quest for educational success. The advocate will keep them apprised of their

child’s legal rights so that they can work constructively and collaboratively with

the district to ensure that the child will be provided with the necessary supports to

make meaningful educational progress. The experienced advocate will make

certain that nothing is forgotten or left to chance and will bring a less emotional

and more balanced perspective to the meeting table, enabling the team to

negotiate the most successful educational program for the child. A good advocate

will advise the parents when it would be prudent to involve other individuals in

the meeting who can provide an objective, professional opinion regarding specific

components of the child’s diagnosis or educational program.



An advocate’s job is to facilitate the special education process in a manner that

allows the parents to prioritize their educational goals for their child so they can

work comfortably with the school district, avoiding needless confrontation, to

help their child reasonably achieve those goals. If the advocate is effective, the

child will be able to experience educational success without anyone feeling

compromised, and everyone will win.



II. CHOOSING AN ADVOCATE TO BE YOUR SPECIAL

EDUCATION PARTNER



A. Some Good Reasons for Choosing an Advocate



1. Cost Factor

An advocate helps you to avoid litigation, which is

cost effective. Litigation generally involves appeals

that can take years at a cost per hour that is

significantly more than the cost per hour of

advocacy. Although an argument can be made that

the cost of litigation is reimbursable if the parents

are successful in due process, there is no guarantee

that the parents will prevail, and the initial hearing

and appeals process can be very costly at the outset

even if the parents eventually recover some or all of

their fees paid.



2. Time Factor

Advocacy generally involves a limited time period,

since there are established timelines from the

beginning of the screening and evaluation process

through the creation of the IEP. Thus, the

advocate’s work will be finished in most instances

within a few months, instead of the years that are

potentially required for a resolution through due

process and appeals channels. Once the child’s

educational program has been successfully

established, the only further advocacy required will

be for periodic, follow up IEP meetings that will not

be very time consuming or costly.



3. De-escalation of Conflict Between the Parents

and the School District

Often the relationship between the parents and the

school district can become confrontational and

contentious. An effective advocate acts almost as a

mediator or arbitrator to help both sides

depersonalize and build a bridge toward a more

common perspective and understanding. The

advocate can be utilized as a calm, measured voice

to keep the program on track for the child and avoid

litigation. This is beneficial because of the

significant emotional toll that due process

proceedings can take on a family, even if the family

has a strong case and is likely to succeed in

litigation, particularly if there are other siblings who

will continue to be educated in the same school

system, necessitating further contact with school

district personnel beyond the due process hearing

and appeals.



4. Trust Factor

Sometimes parents inherently distrust the school

district, whether warranted or not. The introduction

of an advocate allows the parents to step back

emotionally and relinquish some control to the

advocate, enabling the team to establishing an

appropriate educational program for the child.

While the parents do not trust the district

representatives, they believe that the advocate will

represent their child’s best interests as an active and

constructive member of the IEP team, thus allowing

the process to move forward without litigation.



B. Qualifications of a Good and Effective Advocate



1. Make certain that the advocate gives you all the

pertinent professional information up front. You should

be told whether the advocate is a lawyer and be given

specific information about professional background and

experience, what the typical fee and billing arrangements

are, what is included in the fee, whether the advocate has

worked in your school district before, or if not, what type

of experience the advocate has had with cases similar to

yours.



2. Trust your instincts. Even if the advocate has a good

reputation and has helped other people you know and

respect, nobody is right for everyone all of the time. A

good advocate will recognize when the relationship is not

working and will try to accommodate the client by altering

an approach or suggesting another advocate who might be a

better match.



3. Since there are no set standards for the quality of

service to be provided by an advocate, interview the

advocate and make sure that your questions are

adequately answered and you feel satisfied that the

advocate under consideration will be able to provide

you with the help that you need and want. Make sure

the advocate knows the legal rights of the child and

understands what is acceptable to expect from the district.

Call the state or local Bar Association and ask for referrals.

Seek referrals from other parents and professionals by word

of mouth. Previous success is often the best

recommendation!



4. Choose a true advocate rather than a litigator. You can

always call in a litigator if you need to escalate the

situation, but it is almost impossible to pull back once you

move towards litigation. If you have contacted a litigator

and you determine that you are not yet ready to seek due

process but simply need some guidance, ask the litigator to

refer you to an advocate.



5. Make sure the advocate asks for thorough details about

your child and the situation with your school district. A

good advocate cannot analyze your situation and help you

resolve any problems without knowing the specifics of your

situation and your perspective. Make sure your advocate

asks for all pertinent documents, records and reports about

your child and has an opportunity to review them and

consult with you before communicating with the school

district on your behalf. Otherwise your child’s needs and

program could be compromised.



6. Look for honesty and straightforwardness. If the

advocate guarantees to win your case, run the other way.

Make sure that the advocate discusses all the options with

you and gives you some realistic idea of what is reasonable

to expect. The advocate cannot absolutely predict the

timeline or the outcome of a case, but should still be able to

give you some idea of what you can reasonably expect. If

you are uncomfortable or uncertain about anything that is

happening during the process, do not hesitate to contact

your advocate to seek answers or clarification.



III. GUIDELINES FOR EFFECTIVE ADVOCACY: AVOIDING

PITFALLS



A. Be faithful to the process. It usually works, and even when it

does not and your client ends up in due process, your faithfulness

to the process helps you to establish the reasonableness and

cooperativeness of your client and sets up a stronger case if there is

a need to go forward to litigation.



B. Introduce yourself at the outset. Do not surprise the school

district by showing up unannounced at a meeting. Instead, have

your client alert them that you are coming, or call the school

district representative yourself if you have not previously worked

in that district. Explain who you are and what you hope to

accomplish collaboratively with them. Let them know

immediately that you are a lawyer but not a litigator, and that you

have worked in numerous districts as an integral part of the IEP

process. If you are straightforward, the school district will be more

willing to trust you and to allow you access to the process without

their lawyers present. That will greatly enhance the likelihood of a

positive outcome for your client.

C. Be professional and courteous. Do not give the school district an

excuse not to have you at the table. Even if the school district

representatives do not like you, they will have no basis to remove

you from the process if you maintain a professional demeanor and

are thorough and well prepared regarding your case.



D. Use written presentations to bolster oral arguments during the

evaluation process or at an IEP meeting, particularly if the

case is very complicated or the disabilities are not obvious, to

make a concrete and compelling argument for the district to

better comprehend the nature and complexity of the situation

and consider the child’s needs more seriously and completely.

Written presentations can also be used to clearly and firmly

establish arguments and timelines, to verify historical information,

or to help positively influence an administrator who has not been

involved from the outset and who might otherwise have only a

skewed perspective of the parents from school staff interested in

covering or protecting themselves.



E. Use email to firmly establish times and dates of historical data

and correspondence as well as for verification of type, nature,

and content of communication between the parents and the

school district. Establish the child’s history and pertinent facts and

events as they apply to the child’s tenure in the district by detailing

that information in written form such as email.



F. Do not play games. Let the district know what you want upfront.

Help the district to stay on track rather than trying to trap them.

Let them know when you are doing that and you will win

negotiating points with them. They may not fully trust you at first,

but they will begin to recognize and appreciate your

straightforwardness as they continue to work with you.

Establishing a positive, constructive relationship with the district

can serve you well in the future as well as in the immediate case.



G. Remind the team publicly and often that everyone is on the

same side and should not be working at cross purposes to each

other. Keep the best interests of the child in mind at all times.

Everyone should have the same goal of appropriately educating the

child. Expose those people in the system who are not working for

the child. Keep specific, written records to establish patterns, both

positive and negative, to reinforce the good and expose the bad.

Escalate when necessary to expose the people who are not doing a

good job of educating the children. Copy upper level

administrators to establish certain facts and to show abuses to the

system by lower level administrators. Resist the impulse to

editorialize. Editorializing will diminish your credibility. You can

make your point without blaming anyone or becoming

confrontational. Use control, and let the facts speak for

themselves.



H. Do not mislead your clients. If you think they will not be

able to get what they want or they do not have a strong

legal basis for what they are asking, let them know right

away. Do not promise something you can’t deliver. If you

believe that you cannot be successful in obtaining what the

parent wants or that it would be very difficult to prevail, do not

agree to take the case unless the parent feels strongly that you

should still try.



I. Consider the wishes of the parents, and if you think the

parents are wrong, try to help them understand your

perspective and what you believe to be the best interests of

their child. Try to be objective, but err on the side of the parent in

disputes against the district. Do not usurp the parent’s perspective

with you own. For example, if you think the child’s needs could

be served in a public school setting but the parents want an

approved private school, and a reasonable argument can be made

for either position, argue from the perspective of what the parents

believe would be most appropriate for their child. Try your best to

help the district understand the parents’ rationale for their position.



J. Always be an advocate for the child, even though you are

retained by the parent, representing the child from the

parent’s perspective if there is a conflict between the parent

and the district, but never compromising the good of the child.

Listen to the child. Ask the child for an impression of the teacher

and ask the parents what the child is reporting back about the

classroom. Children are generally straightforward and do not have

a hidden agenda, so their input is particularly valuable.



K. Do not ever give the client a guarantee. You can predict what

you think will happen, but warn the client that you can never know

for certain what the district will decide to do and what course of

action the district will take. Be clear upfront about what is

reasonable to expect and what you hope to accomplish. Do not

promise something you cannot deliver. Explain all sides of an

issue and all possible responses as far as you can predict them, and

ask the parent for input about how to proceed. For example, some

parents will be firmly committed to public education and will not

want to consider an alternative private placement even if that might

be appropriate. Some may want a self contained setting for their

child, while others whose child has similar issues might insist upon

full inclusion with supports. Some might insist on keeping their

child at a neighborhood school, while others in similar

circumstances might be willing to move to or even insist upon

another school within the district to meet their child’s special

needs. Remember that there are often many different, equally

viable solutions to the same problem.



L. Be honest. If you think the parents are totally wrong or off base,

try to find a gentle way to tell them. When the parents and the

district are at odds, try to help them see each other’s perspectives

to reach a compromise or a common understanding that will serve

the interests of the child and move the process forward in a

productive and constructive manner.



M. Create a plan for what you want to accomplish before

you begin negotiations. Be thoroughly familiar with the

child’s file before you begin discussions with the district so

there will be no surprises and you will be prepared to

answer any arguments presented by the district.



N. Gather information from a variety of sources so that

you understand the different perspectives and opinions

involving the child whom you represent. Even though

you are employed by the parents, it is useful for you to

understand the differences and commonality between the

parties so that you can advocate more effectively for the

child. There is always more than one side to a story, and

you cannot reasonably form your own opinion until you

have heard from all sides. This should be one of the

primary responsibilities you undertake as an advocate in

fairness to the child.



O. Make certain that the school district is providing accurate and

honest information to the parents about the process. For

instance, sometimes parents are led to believe that they must pay

for a private placement if they want their child’s program to be

individualized. Although it is true that a school district is not

required to provide what is “best” for the child educationally, the

district has an absolute responsibility to create an individualized

program specifically designed to help the student be educationally

successful and make meaningful educational progress. The

parameters are only dictated by the child’s special needs and

cannot be constrained by programs that do or do not already exist

within the school district.

P. Make sure that Transition is sufficiently addressed at every

critical point, and particularly before a child is expected to

complete high school and move to a post high school

experience. The IEP must begin to formally address the issue of

Transition when a child reaches fourteen years of age. A

Transition Plan must be developed and particularlized early

enough in a child’s educational tenure so that the team can create

yearly IEP’s that are specifically driven by the child’s ultimate,

realistic life goals.



IV. MAINTAINING A STRONG NEGOTIATING STANCE WHILE

KEEPING THE CASE VIABLE FOR LITIGATION



A. Do not do anything as an advocate that would compromise the

case should it need to go to litigation. Do not make any

damaging statements, in the interests of a settlement compromise,

if those statements can be carried over into due process. If the

school district lawyer becomes involved, be particularly cognizant

of the fact that the same lawyer will probably be representing the

district should the case result in a due process hearing, but

someone else will be representing your client, so you will not be

there to control the damage from a harmful statement previously

made by you during the negotiation process.



B. Protect your client from making mistakes. Interrupt if your

client says or does anything at a meeting or during a conversation

that will compromise your negotiation efforts on the child’s behalf.

For example, make sure your client stays away from words like

“best program” or “I want this for my child.” Your clients can

always have what they want or what is best for their child, but the

district will be quick to point out that they are not required to

provide that. The district need only provide what is appropriate to

enable the child to make meaningful educational progress. Do use

the phrase “meaningful educational progress” and any other legal

language and buzz words that serve to solidify the firmly

established legal rights of the child.



C. Keep things friendly. Do not create or exacerbate confrontation

between client and school district. A big part of your job is to

smooth things over to strengthen the relationship between the

parties. Keep everyone on track toward establishing an appropriate

education program for the child.



D. Do not threaten an action if you are not prepared to follow

through. Consult with your client first and thoroughly discuss and

consider all options. Even if you think a case will not end up in

due process, you cannot rule out the possibility once the issue is

raised, and it is important not to suggest due process as an option if

your client is not prepared to follow through with that.



E. Keep the personalities of your clients in mind when making a

referral to a litigator. Choose a litigator whom you believe will

be a good match and with whom your clients can comfortably

connect. Due process is stressful, and your clients will benefit

greatly from using a litigator who can put them at ease.



F. Use great care in establishing a written record. Always

remember that although you may never go to litigation, your

correspondence might.



1. Do not dash off an email in a hurry or out of

frustration, aggravation, anger or annoyance.

Otherwise, your words and tone might come back to haunt

you.



2. Do use language that can be constructive in terms of the

detail, facts and record that it provides of the

proceedings and the process. Resist the temptation to

editorialize or make disparaging or gratuitous remarks,

because that will take away from the substance of your case

and will weaken your position. Provide information and

facts that are directly pertinent to the situation at hand.



3. Record the history of the case to illustrate compliance

and faithfulness to the process and to clearly indicate

that your client has not attempted to circumvent the

process and that numerous interventions have already

been tried. This avoids duplication of efforts that may have

been made privately, either with or without the district’s

knowledge, that the district would also have made pursuant

to the process.



4. Copy other people if it is important to alert someone not

in the ordinary chain of communication, if you want to

have witnesses to the information you are providing, or

if you want to involve a superior without stepping on

anyone’s toes. You can use this approach to accelerate

a case without circumventing the process. You can also be

more certain about the sincerity and integrity of the district

with regard to the negotiations and potential settlement if

there is an audience of interested parties awaiting the

outcome.

G. If you want a private placement or your clients have been

exploring that as a possibility on their own, involve the district

early on so they do not think you are trying to trick them.

Researching the possibilities is not evidence of intent and does not

commit anyone to anything, but it keeps all the options open. If

you are straightforward about what your clients are doing, the

district will have no reason to expect that you have anything to

hide or are trying to “get away with something,” and you will

obviate their ability to claim at a later time that you have attempted

to unilaterally place the child with the expectation of

reimbursement from them.



H. Ask questions that anticipate the process so the district will

have some idea of where you are headed. This avoids wasting

time while still allowing legal avenues to be appropriately

followed. It also can provide some insight into the district’s likely

ultimate posture, since the district has probably already considered

possibilities for the child that they cannot appropriately address

from a legal standpoint prematurely in the process. By raising

anticipatory questions, you might discover that you are all on the

same wavelength and that the process can be expedited to reach a

speedy resolution that will be satisfactory to all the parties.

Conversely, you might be able to expeditiously determine that you

will never reach a resolution without moving forward to due

process, and at that point you can refer your client to an

appropriate litigator.



I. Be straightforward. Disarm the district by not dancing around an

issue. Lay out your plan upfront so they have a chance to digest it;

then follow the process through the meeting and return to your

original premise at the conclusion of the meeting regarding what

you deem most appropriate for this child. If it does not appear that

you are moving forward at that point, determine what interim steps

are necessary, and be cognizant of preparing your case for the

eventuality of due process.



J. Help the meeting participants from the district to understand

as much as possible about the child’s specific disabilities. Do

not assume that everyone has read the file thoroughly or knows

and understands the ramifications of the child’s disabilities. A

clear explanation of the issues may cause the district

representatives to develop a greater appreciation for the

perspective of the parents, and if not, it will at least establish the

full force and extent of the child’s disabilities for the record so that

the district cannot later claim that it was not fully aware of the

nature and extent of the child’s educational issues and need for

support.



K. Do not allow a case to be pushed into litigation prematurely,

even if you think it might eventually end up there. Work with

the parents to develop the case so that the facts are firmly

established and they have the best chance of winning, even if it

means that everything will take a bit longer. If you are faithful to

the process, it will usually work to get what you need for the child.

If you reach an impasse, you will have established a stronger case

for litigation if you show that the parents have followed the

process and have cooperated with the district up until the point of

impasse.



L. Keep in mind the continuum of settlement options. Analyze the

situation carefully to determine whether or at what point you

should advise the parents to request a reconvening of the IEP team,

mediation, or a pre-hearing conference. Consider the intermediate

steps, explain them to your client, and suggest litigation only as a

last resort when all other options have been reasonably exhausted.

Tell your client when you believe it is time to escalate and what to

expect in terms of a response. Explain the time, emotion, and

financial cost and variables involved in a due process proceeding.

Explain the stay put provisions, particularly if the parent is very

unhappy with the program currently being provided. When you

honestly believe you can do nothing more to help the parents

achieve what they want from the district, refer them to a litigator

and work with the litigator to help move the case forward toward

resolution, either by escalating the settlement negotiations or

moving into due process.



CONCLUSION



If you are the parent, choose your advocate carefully. Be wary of any inherent

conflict if you deal with an advocate who also litigates or represents school

districts as well as parents. Do not be afraid to ask about such potential conflicts.

In addition, be aware that a lawyer acting as an advocate who does not represent

the parents in due process hearings or other litigation proceedings is often given

some latitude in terms of conferring with district level representatives and

attending meetings without the requirement for district lawyers to be present.

This generally provides a more favorable climate for negotiation and

collaboration rather than confrontation, since the scenario allows the

attorney/advocate to function in the nature of a mediator or arbitrator rather than

as an adversary against an opposing attorney. Use your advocate to help you keep

your emotions in check so as not to detract from the integrity of the process.

Listen to your advocate, but do not be afraid to ask questions. If you are uncertain

about whether to speak up at a meeting, ask for a few minutes to confer privately

with your advocate. Above all, trust your instincts, because you know your child

best. A good advocate will know and respect that, even if you disagree with each

other about how to proceed on a case or a particular issue.



If you are the advocate, be aware of possible conflicts of interest in presenting

your case to the district. If you are inclined to negotiate a settlement, you may

need to compromise, but you should never do so at the expense of the child, and

you should always inform the parents before moving forward with anything that

you have not already discussed. As a non-litigating advocate, you will generally

have more flexibility to attend meetings without the district’s lawyers present and

will be allowed access to people in the system who might otherwise be barred

from talking with you. This will offer you a valuable opportunity to de-escalate

confrontation. Keep in mind, however, that by virtue of your status as an attorney

you can choose to call the district’s lawyers, if indicated, to push forward a case

that appears to be stalled or to emphasize the seriousness of your client’s

intentions. The district solicitor will be respectful of you as a fellow attorney, and

you can often accomplish what you want once you explain the issues and point

out the vulnerabilities and potential liability to the district if the case moves into

due process. Keep in mind that settlement offers made by the district cannot be

used in a due process hearing as evidence of implied wrongdoing on the part of

district. Be careful not to compromise your client in that regard. Leave the door

open for the litigator to present a strong and complete case if it becomes necessary

for your client to seek a due process hearing. Do your homework before you

proceed to minimize the possibility that whatever you say or do will be

irreversible or harmful to the child.



An effective advocacy relationship is based on mutual trust and good

communication between the parties. Please keep that in mind and always be

forthcoming. Parents should share all pertinent information with the advocate and

expect that all such information will be treated with the utmost sensitivity and

confidentiality. Advocates should establish constructive relationships within the

school district without compromising their integrity or the confidentiality of the

child and the family.



The ideas and strategies presented in this document are meant to serve as

guidelines for constructive advocacy as a reasonable alternative to litigation. The

document is by no means exhaustive, but is meant to steer its readers in a positive

direction toward helping children with special needs in their quest for a free and

appropriate public education which will allow them the greatest opportunity to

lead successful and meaningful lives.



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