KAY BURGER MANAGEMENT, LLC
GENERAL MANAGER
PERFORMANCE EVALUATION
Name of Employee: ________________
Store #: ______________ Store Location: ______________
Anniversary Date: __________
# of Years With The Company: ___
Performance Rating Scale:
OP Outstanding Performance: Consistently exceeds all objectives and exceeds requirements for all core
competencies. (4)
VP Very Good Performance: Consistently achieves and sometimes exceeds objectives; meets and sometimes
exceeds performance requirements for all core competencies. (3)
GP Good Performance: Consistently achieves all objectives and meets the performance requirements for all
core competencies. (2)
IP Inconsistent Performance: Inconsistently meets objectives and / or the performance requirements for the
core competencies. (1)
UP Unsatisfactory Performance: Does not achieve objectives or meet the performance requirements for the
core competencies. (0)
Sales & Profit: ( )
1. Actual restaurant sales are consistently over the prior year.
Comment: ___________________________________________________________________________________
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2. Proper execution of local and national marketing (ex. Making sure the right POP’s are posted and proper
suggestive selling) to improve sales and profits. ( )
Comment: ____________________________________________________________________________________
______________________________________________________________________________________________
______________________________________________________________________________________________
3. Actual food costs are consistently within company guidelines. ( )
Comments: ___________________________________________________________________________________
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4. Proper control of labor costs (ex. responding to changes in factors influencing sales and adjust labor
accordingly) to improve sales and profits. ( )
Comments: ___________________________________________________________________________________
______________________________________________________________________________________________
5. Proper control of other controllable (e.g. cash shortage) ( )
Comment: ____________________________________________________________________________________
______________________________________________________________________________________________
Quality ( )
1. Making sure that daily checks are completed (ex. Completing the daily planner) to ensure product
quality. ( )
Comment: ___________________________________________________________________________________
______________________________________________________________________________________________
2. Follow up on managers on procedures (ex. using proper hold times) to ensure product quality. ( )
Comments: ________________________________________________________________________________
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3. Proper follow up of FIFO system (ex. proper rotation of buns and walk-in items) to ensure proper
product quality. ( )
Comments: __________________________________________________________________________________
_____________________________________________________________________________________________
4. Use systems in place to achieve 80% or higher on company evaluations (e.g. OER’s). ( )
Comments:
__________________________________________________________________________
Service ( )
1. Take necessary actions to ensure that service times meet company standards (ex. Taking service times)
( )
Comments: ___________________________________________________________________________________
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2. Take necessary actions to ensure that service procedures meet company standards (ex. proper greeting,
suggestive selling, etc.). ( )
Comments: ___________________________________________________________________________________
______________________________________________________________________________________________
3. Take necessary actions to ensure that employee appearance meet company standards ( )
Comments: __________________________________________________________________________________
______________________________________________________________________________________________
Food Safety & Cleanliness: ( )
1. Follow up to make sure that cleanliness checklists are completed daily to maintain overall restaurant
cleanliness. ( )
Comments: ___________________________________________________________________________________
______________________________________________________________________________________________
2. Top Department of Health most critical food safety issues are being followed. ( )
Comments: ___________________________________________________________________________________
______________________________________________________________________________________________
3. Ensure that clean as you go is practiced by team members and restaurant is always clean. ( )
Comments: ___________________________________________________________________________________
4. Follow up on the “12 Criticals” on a daily basis and pass “Clean & Safe”. ( )
Comments:
Training: ( )
1. All training tools are completed and updated regularly (e.g. Passports). ( )
Comments: ___________________________________________________________________________________
2. Follow company procedures to train employees? ( )
Comments: ___________________________________________________________________________________
3. Able to maintain adequate crew staffing and turnover rate? ( )
4. Able to maintain adequate management staffing and turnover rate? ( )
______________________________________________________________________________________________
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Administration: ( )
1. Follow up on proper completion of 543’s, break sheets and other administrative work. ( )
Comments: _________________________________________________________________________________
____________________________________________________________________________________________
2. Follow up to ensure that inventories are accurate. ( )
Comments: _________________________________________________________________________________
____________________________________________________________________________________________
3. Making sure that daily checklists are completed daily. ( )
Comments: _________________________________________________________________________________
____________________________________________________________________________________________
4. Proper completion of all legal documents (e.g. I-9’s, W-4’s). ( )
Comments:
______________________________________________________________________________________________
Summary of Performance
Give an overall summary of performance. Provide any additional information not previously stated that
contributed toward overall performance.
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Overall Performance Rating: __________________
(Consider all sections completed and give an overall rating of job performance using the rating scale on the
front page.)
Development Plan:
Record all development. This plan should provide specifics that will improve performance, increase
employee’s responsibilities or broadened job scope, or it may involve movement to a different position.
(Use and attach other paper if needed.)
A. _________________________________________________________________________
_______________________________________________________________________________
B. _________________________________________________________________________
C. _______________________________________________________________________________
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Comments By
Employee:_________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
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Employee Signature:______________________________ Date:_____________
Signature of Manager who completed this evaluation: _____________________ Date:____
Evaluation reviewed by:____________________________ Date:_______________