Put an X in the Excellent, Good, Bad, or Ugly column that applies.
ONLY one X for each item to rate. Then rate the importance of the item Excellent
on a scale from 10 to 1 in column H. The ratings provided were the No Improvement
average of a sample of TapRooT® users' opinions. Needed
1 Our measurement system.
2 How we select targets to improve.
Our INVESTIGATORS' knowledge of root cause analysis and
3 performance improvement.
Our COACHES' knowledge of root cause analysis and performance
4 improvement.
Our CERTIFIED INSTRUCTORS' knowledge of root cause analysis and
5 performance improvement.
Our GENERAL EMPLOYEES' knowledge of root cause analysis and
6 performance improvement.
Our MANAGERS' knowledge of root cause analysis and performance
7 improvement.
Our PROGRAM OWNER'S knowledge of root cause analysis and
8 performance improvement.
Our TOP MANAGER/SPONSOR'S knowledge of root cause analysis and
9 performance improvement.
10 Our use of trending.
11 Our use of software to improve productivity and quality of investigations.
12 Our use of the TapRooT® tools (SnapCharT®, Root Cause Tree®, …)
13 Our efficiency in doing investigations (saving investigation time).
14 Our preparations to perform investigations.
15 Our performance of interviews.
16 Our efforts to go from reactive improvement to proactive improvement.
17 Our ability to share lessons learned across the organization.
18 The effectiveness of our corrective actions.
19 Our ability to get corrective actions implemented quickly and correctly.
Our system for checking that corrective actions are implemented and
20 effective.
21 Our presentations.
22 Our communication from Users to Program Owner
23 Our communication from Owner to Sponsor
24 Our communication from Sponsor to Owner
25 Our communication from Program Owner to System Improvements
26 Our succession planning.
27 Our rewards system.
Importance
How important
is this Item
Good Bad Ugly (Scale of 10 to
Needs Minor Needs We Really Need 1. 10 is most
Improvement Improvements to Work on This important) SCORE
8 #DIV/0! 0.00
5 #DIV/0! 0.00
9 #DIV/0! 0.00
10 #DIV/0! 0.00
10 #DIV/0! 0.00
3 #DIV/0! 0.00
8 #DIV/0! 0.00
10 #DIV/0! 0.00
9 #DIV/0! 0.00
6 #DIV/0! 0.00
6 #DIV/0! 0.00
8 #DIV/0! 0.00
6 #DIV/0! 0.00
6 #DIV/0! 0.00
6 #DIV/0! 0.00
8 #DIV/0! 0.00
5 #DIV/0! 0.00
8 #DIV/0! 0.00
8 #DIV/0! 0.00
6 #DIV/0! 0.00
5 #DIV/0! 0.00
5 #DIV/0! 0.00
9 #DIV/0! 0.00
9 #DIV/0! 0.00
1 #DIV/0! 0.00
8 #DIV/0! 0.00
9 #DIV/0! 0.00
191 0.00
Test Excellent Test Good Test Bad Test Ugly
1.13 FALSE FALSE FALSE FALSE 0 0
0.71 FALSE FALSE FALSE FALSE 0 0
1.27 FALSE FALSE FALSE FALSE 0 0
1.41 FALSE FALSE FALSE FALSE 0 0
1.41 FALSE FALSE FALSE FALSE 0 0
0.42 FALSE FALSE FALSE FALSE 0 0
1.13 FALSE FALSE FALSE FALSE 0 0
1.41 FALSE FALSE FALSE FALSE 0 0
1.27 FALSE FALSE FALSE FALSE 0 0
0.85 FALSE FALSE FALSE FALSE 0 0
0.85 FALSE FALSE FALSE FALSE 0 0
1.13 FALSE FALSE FALSE FALSE 0 0
0.85 FALSE FALSE FALSE FALSE 0 0
0.85 FALSE FALSE FALSE FALSE 0 0
0.85 FALSE FALSE FALSE FALSE 0 0
1.13 FALSE FALSE FALSE FALSE 0 0
0.71 FALSE FALSE FALSE FALSE 0 0
1.13 FALSE FALSE FALSE FALSE 0 0
1.13 FALSE FALSE FALSE FALSE 0 0
0.85 FALSE FALSE FALSE FALSE 0 0
0.71 FALSE FALSE FALSE FALSE 0 0
0.71 FALSE FALSE FALSE FALSE 0 0
1.27 FALSE FALSE FALSE FALSE 0 0
1.27 FALSE FALSE FALSE FALSE 0 0
0.14 FALSE FALSE FALSE FALSE 0 0
1.13 FALSE FALSE FALSE FALSE 0 0
1.27 FALSE FALSE FALSE FALSE 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0