2010 2011 Technology Plan by cuiliqing


									                                                   Berea College                                                                                               Draft                                                                                         Draft
                                                     2010-2011 Technology Plan                                                                                   2010                                                                                          2011
                                                     Updated: 1/19/2010                        This Activity          1st Quarter             2nd Quarter                3rd Quarter             4th Quarter            1st Quarter            2nd Quarter                3rd Quarter             4th Quarter        Project
                                                                                                Supports…           Jan   Feb    Mar      April May June              July    Aug     Sept   Oct      Nov     Dec     Jan    Feb      Mar    April May June         July     Aug   Sept       Oct      Nov   Dec    Leader(s)
                       1) Engaged and Transformative Learning
                       Activities that align information technology resources around Scenario D's engaged
                       and transformative learning objective
                           Virtual Resources: (a) New faculty development resource
                           center in myBerea including an advisor dashboard channel                                                                                                                                                                                                                                  Learning
                           (b) New portal resources to support student                                                                                                                                                                                                                                              Commons
                                                                                                                                                                         (a) Work                                                              (b) Work       (c ) Work
                           progression/persistence including resources for pre and              Scenario D                                                              Completed                                                             Completed      Completed
                           post major selection & more streamlined access to Library                                                                                                                                                                                                                               John, Cary &
                           content (c) Streaming server for educational content                                                                                                                                                                                                                                        Rob

                           IS&S Reorganization: (a) Consolidate Media Services and
                           Instructional Technology departments to develop one                                                             (a) Complete                                                                                                                                                              John &
                                                                                                Scenario D                                                            (a) Implement
                           support team dedicated to instructional, classroom, &                                                              Review                                                                                                                                                                  Kevin
                           media support
                           CIO Role Revised: (a) New role will include greater emphasis                                                                                                                                                                                                                            John working
                           on faculty development as it relates to the use of                                                                                                                (a) Revise Job
                                                                                                Scenario D                                                                                    Description
                                                                                                                                                                                                                                                                                                                     with Larry
                           technology to enhance teaching and learning                                                                                                                                                                                                                                                 Shinn
                           Moodle Courseware Transition: (a) Moodle will be fully
                           integrated with our myBerea portal. The transition will also
                           generate $15,000 of annual savings that will support faculty                                              (a) Expanded Pilot Testing,                                       (a) Complete                                                                                                   John &
                                                                                                Scenario D                        Training & Migration of Courses                                        Transition
                           development and new virtual resources that support                                                                                                                                                                                                                                        Anthony
                           technology integration in teaching & learning.
                           Virtual Labs: (a) Adopt thin client technology for general use
                           Library stations (b) Pilot virtual lab technology to deliver                                                                                                                                                                                                 (b) Pilot Project
                                                                                                Scenario D                (a) Complete                                                                                                                                                                                Kevin
                                                                                                                                                                                                                                                                                            To Begin
                           high-end applications to every laptop
                           Technology Across the Curriculum: (a) Develop new base
                           standards for classroom technologies available across
                           disciplines (b) Support intentional strategies across the                                                                                                                                  (b) Complete Initial                                                                          Anthony &
                           curriculum that incorporate new/emerging collaborative &             Scenario D                                                     (a) Complete Study
                                                                                                                                                                                                                            Study                                                                                     John
                           social networking tools in ways that promote learning &
                           prepare students for workplace/citizenship arenas.

                           Hosted Services/Cloud Computing: (a) Study available Web
                           hosting services as a way to provide low-cost access to a                                                                                                                                                                 (a) Complete
                           variety of tools such as wikis, blogs, forums, commerce                                                                                                                                                                                                                                    Cary &
                                                                                                Scenario D                                                                                                                                         Study and make
                           solutions, community web sites and social networking                                                                                                                                                                        proposals                                                     Anthony
                           features to the campus community.

                           Discipline Driven Teaching/Learning Initiatives: Examples
                           include ground-up initiatives including (a) Element K project
                           for Business Department (b)Tablet Project (c ) Netbook                                                                                                                                                                                                                                   Anthony &
                                                                                                Scenario D                                                     Ongoing                                                                                        Ongoing
                           Project (d) eReader Project (e) Smart Board                                                                                                                                                                                                                                                John
                           pilots/upgrades (f) use of cloud computing and web apps
                           Classroom Upgrades (a) Upgrade Nursing Classrooms/Lab                Ubiquitous
                           and establish multi-media room in Theatre building.                                                                                 (a) Complete Work                                                                                                                                       Rob

                       2) Ambient Intelligence (People centered end-user tools & applications)
                       Promote a technology environment that is sensitive and responsive to the individuals
                       in our campus community. Promote an environment where devices work in concert to
                       support faculty, staff, and students in ways that are natural and intuitive. This involves
                       effective integration of end-user devices with network and server infrastructure to
                       deliver resources that are context aware, personalized, adaptive, and anticipatory.

                           Blended Learning (a) Support new methods in academic
                           programs, student life, and academic service areas that
                           extend and support the human interaction we value.
                           Examples might include portal channels that offer additional         Ubiquitous                                                                                                                                                                                                           Kevin &
                           resources to augment counseling sessions, virtual resources           Learning                                                                                                                                                                                                             Mike
                           that connect students with mentors or web videos that
                           assist students with various tasks and activities.
                           Wireless: (a) Complete wireless rollout for remainder of
                           campus to support seamless accessibility to learning                 Ubiquitous                                                                                                                                                                                                           Kevin &
                                                                                                                                               (a) Completed
                           resources anyplace… anytime… through various mobile                   Learning                                                                                                                                                                                                             Mike
                            VOIP: Continue convergence of voice/data
                           communications capabilities (a) Set up VOIP pilot with
                           group of students that will evaluate converged messaging                                                                                                                                                                                                                                Kevin, Mike
                                                                                                                                                                                                                        (a) Pilot Begins                                                                           Tucker, Cary
                           features, wireless VOIP phones, new desktop soft phone,           Communications
                           integrated Cisco VoIP with mobile phone users, and portal                                                                                                                                                                                                                                 & Bill R.
                           to improve the effectiveness of our campus and student

                                                  Berea College                                                                                            Draft                                                                                                             Draft
                                                     2010-2011 Technology Plan                                                                               2010                                                                                                             2011
                                                     Updated: 1/19/2010                       This Activity         1st Quarter            2nd Quarter                 3rd Quarter                    4th Quarter           1st Quarter                   2nd Quarter                  3rd Quarter         4th Quarter         Project
                                                                                               Supports…          Jan   Feb      Mar    April May June             July      Aug     Sept         Oct        Nov   Dec   Jan     Feb      Mar      April May June                  July    Aug    Sept   Oct    Nov    Dec    Leader(s)
                           Mobile Computing: (a) Explore the use of mobile devices as
                           learning tools that might include applications built for our                                                                                                                                                                                                                                      Kevin, John,
                           portal, podcasts, and streaming media that turn these               Ubiquitous
                                                                                                                                                                                                                                                                 (a) Complete Study                                          Anthony &
                           devices into educational tools. One example may be the               Learning
                           delivery of myBerea to portable devices

                           Trustees Room (with Video Conferencing): (a) Update this
                           room to a versatile setup that will support Board and
                           Faculty meetings as well as classroom use. This would               Ubiquitous                                                                                                                                                                                                                    Rob, Kevin &
                                                                                                                                                                   (a) Complete
                           include web conferencing capacity to create new venues to         Communications                                                                                                                                                                                                                       Bill
                           engage in active and meaningful dialogue.
                           Campus Communications Policy: (a) Finalize policy for AC
                           approval on new internal e-communications strategies that        Effective/Efficient
                           include use of myBerea for targeted and group                     Communications                                                                                                              (a) Complete                                                                                         Bill & John
                           announcements and refinement of the intent/purpose/use             with Students
                           of email communications
                           EDGE Restructuring: Reduce annual budget to $450,000
                           while maintaining a viable and effective universal access           Protects Core                             (b)                                                                                                                                                                                 John, Bill R,
                           program (a) Notification to campus (b)purchase new "high-                                     (a)                             (c) Complete
                                                                                            Elements of an AmI                          Order
                                                                                                                                                                                                                                                                                                                                Judy &
                           end" lab & computer classroom (c ) Configure equipment                                       Notify
                                                                                               Environment                              Equip.                                                                                                                                                                                 Anthony
                           and labs for use

                       3) Revenue Generation
                       Activities primarily focus on the effective use of technology and e-communication
                       strategies to support fundraising along with a priority to generate additional external
                       revenue in IS&S to further reduce dependency on College funds.
                           College Relations E-Communication Strategies: (a)
                           literature research on effective e-communication strategies          Revenue
                                                                                                                        (a) Completed   (b) Completed                                          (c) Ongoing                                  (c) Ongoing                                                                          John
                           (b) work through web team to propose consultant to Bill             Generation
                           Laramee (c) deploy strategies based on recommendations
                           College Relations Data Tunneling Strategies: (a) Projects
                           include new utilities to tunnel data resources for potential
                           planned givers, online donor mapping, visit assessment               Revenue
                                                                                                                                                            Ongoing                                                                                                                                                            Heather
                           reporting, response tracking for donor acquisition (i.e. what       Generation
                           type of donors tend to be more responsive).

                           BC Now Upgrade: (a) Complete conversion to WordPress
                           system which is an open source blog-like CMS. This will
                           provide state-of-the-art customization & usability features          Revenue
                                                                                                                                        (a) Completed                                                                                                                                                                            Tom
                           for administrators & users alike which will appeal to our           Generation
                           broader audience of potential donors, alumni, and friends.

                           Increase Revenue Generation in IS&S by 10%: (a) Study
                           various revenue generating potentials & technology related                                                                                                                                                                                     (b) Follow-up and
                                                                                                Revenue                                                                                                                                                                                                                      John, Bill R,
                                                                                                                                                             (a) Initial Study                                                                                         possible implementation
                           auxiliary enterprises that can assist in diversifying college       Generation                                                                                                                                                                                                                       Kevin
                           revenue streams
                           Web Site: (a) Complete website redesign to better address        Supports Revenue
                           the needs of alumni/donors and prospective students                Generation &                                                                                                                                                                                                                   Cary & Web
                                                                                                                                                                             (a) Completed
                                                                                                Enrollment                                                                                                                                                                                                                      Team
                           Expand Alumni Contacts: (a) Implement Gmail for students          Maintain contact                                                 (a) Tentative                                                                                                   (a) Alternative
                                                                                                                                                                                                                                                                                                                             Kevin, Mike,
                           which is a free email service that allows students to keep         with potential                                                Implementation                                                                                                   Implementation
                                                                                                                                                                Window                                                                                                            Window                                        Della
                           their account when they graduate.                                  alumni donors
                       4) Information Resource Management
                       Improve access to various information resources that support planning, decision-
                       making and operational effectiveness.
                           Major System Releases: Banner 8 provides key features
                           including new algorithmic packaging for financial aid. (a) Set
                           up test instance (b) User Testing (c) Go Live Upgrades will        Operational                                                                   (b) User Testing                                                 (d) NOLIJ                                                   (e) BiQuery            Albert
                                                                                                                                                        (a) Test Instance                        (c) Live
                                                                                              Effectiveness                                                                  (f) Luminis 4.2                                                 Upgrade                                                       Ver. 10              & staff
                           also include major releases of (d) NOLIJ, (e) BiQuery V. 10
                           and (f) Luminis 4.2.
                           Dashboard Expansion: Continue rollout of new features to            Planning &
                           track institutional health against established performance         Operational                                                   Ongoing                                                                                                          Ongoing                                             John
                           metrics and benchmarks                                             Effectiveness
                           Content Management System: Set up content management
                           system for www.berea.edu. This will allow decentralized            Operational                                                                                                                (a) Set up test system
                           data input while maintaining centralized management of                                                                                                                                                                                                 (b) Implement                                  Cary
                                                                                              Effectiveness                                                                                                                  and pilot group
                           look and feel of the site. (a) Pilot Testing (b) Implement

                           Electronic Forms: (a) Includes e-forms initiative ,
                           implementing Banner workflow/approval sequence features                Green
                                                                                                                                                                                                                                                         (a) Initiate Work                                                      Bill R.
                           and a pdf creator for Banner reports                                 Initiative

                                                   Berea College                                                                                               Draft                                                                                   Draft
                                                      2010-2011 Technology Plan                                                                                  2010                                                                                     2011
                                                      Updated: 1/19/2010                       This Activity          1st Quarter             2nd Quarter                 3rd Quarter            4th Quarter         1st Quarter         2nd Quarter               3rd Quarter            4th Quarter        Project
                                                                                                Supports…          Jan     Feb     Mar      April May June            July       Aug   Sept   Oct    Nov     Dec   Jan   Feb   Mar   April May June            July      Aug     Sept   Oct   Nov   Dec    Leader(s)
                           Backup Process: (a) Convert to new backup process
                           involving snapshotting systems for improved backup and               Operational                                                                                                                                                                                               Della, Mike &
                                                                                                                                                                  (a) Complete
                           restoration capability.                                              Effectiveness                                                                                                                                                                                                 Kevin

                           Banner Module & Major Functional Implementations (a)                 Operational
                           Continue follow-up activities associate with recent                  Effectiveness
                           implementations of the Endowment Management Module,                                                                                                                                                                                                                               Albert
                                                                                               (ACH payment                                                (a) Follow-up Work
                           Fixed Assets Module, and the Accounts Payable ACH                                                                                                                                                                                                                                 & staff
                                                                                             feature is a green
                           payment feature of Banner.                                             initiative)
                           Student Labor: (a) Complete rollout of automated time
                           entry system to enhance tracking and management of                   Operational                                                                                                                                                                                               Bill R. & Mike
                           student labor resources (b) Complete labor evaluation and                                                        (a) Complete                                      (b) Complete
                                                                                                Effectiveness                                                                                                                                                                                                    W.
                           transcript system.

                       5) Infrastructure Viability
                       These initiatives will maintain a strong, viable, and reliable technology infrastructure.

                           Next phase of switch replacement: Buildings to be
                           upgraded include Ag Building, Bond/Strutt, Draper, Heat
                           Plant, Jekyll, Knapp, Middle Town, New Art, Nursing, Old Art,       Infrastructure
                           Phelps Stokes, President's House, Science, TIA, Woodcraft,                                                                           Ongoing                                                                                                                                       Mike
                           Eco Village, Estill, McClain, Lindsay, Seabury, SENS, ARC &
                           Pearson Hall.

                           Server Virtualization: (a) Upgrade VMware ESXi to vSphere
                           4 Advanced and move 28 servers to virtual environment               Infrastructure                                                                                                                                                                                                Kevin,
                           with direct attached storage to SAN. Will reduce electrical       Viability & a Green   (a) Completed                                                                                                                                                                             Mike &
                           consumption, server room cooling costs, and streamline                 Initiative                                                                                                                                                                                                  Della
                           support efforts.

                           Server Application Upgrades: (a) Exchange 2010 and (b)              Infrastructure
                           move 2003 servers to 2008 operating system.                                                                                                                                                                                 (a) & (b) Completed                                Della & Mike
                           Spam Filtering: (a) Upgrade system to ensure effective              Infrastructure
                           filtering of spam from campus email accounts                                                                                                                                                                               (a) Complete                                            Mike
                           Desktop Software: Roll out (a) new Mac OS (Snow Leopard),
                                                                                                                             (a) Snow                                 (b) Window 7                                                                               (c) Office 10
                           (b) Windows 7, and (c) Office 10 as applicable to student,            Scenario D                                                                                                                                                                                                    Judy
                                                                                                                          Leopard Rollout                                 Rollout                                                                                   Rollout
                           faculty, staff computers
                           Convert Filemaker Apps: (a) Convert apps to ASP.net or find
                                                                                                                                                                                                                                               Work will take place in 2011                                Tom House
                           off-the-shelf software to replace aging home grown systems
                           Active Directory Cleanup: (a) Necessary to create more                 Network
                           stability in the delivery of network access and resources                                                                         (a) Completed                                                                                                                                Mike & Kevin

                       6) Budget Realignments and Collaborations that Promote Effectiveness
                       Strengthen teamwork and collaboration within IS&S and inter-departmentally across
                           IS&S Budget: (a) Consolidate/refine IS&S operations to
                           stabilize the 21% overall reduction in personnel and non-
                                                                                                 Scenario D                                                     Ongoing                                                                                                                                    John & Bill
                           personnel expenditures in 2010-11 over the 2008-09 base
                           Tier One Support: Develop stronger tier 1 capacity in IS&S
                           with more structured front-line support capacity using                                                                                                                                                                                                                          IS&S Labor
                           student employees. Develop a more effective and blended               Partnership                                                                                   Ongoing                               Ongoing                                                              Supervisors,
                           tier 2 capacity when troubleshooting requires expertise                                                                                                                                                                                                                        Kevin & John
                           between various units in IS&S.

                           New Academic Collaborations: Explore potential
                           collaborations between Computer Science faculty and                                                                                                                                                                                                                            Kevin, Bill R &
                           students and IS&S staff on various projects and in assigning          Partnership                                                                                   Ongoing                               Ongoing
                           student labor positions in IS&S.

                           Inter-department Collaborations: Examples may include
                           greater collaboration with Institutional Research
                           (Administrative Systems staff and IR staff), with the Library,        Partnership                                                    Ongoing                                                                                 Ongoing                                           John & Kevin
                           and with Public Relations given that we have various
                           opportunities/venues to support each other.

                           Admissions: Expand use of portal and web presence to
                           reduce the need for three ROW weekends and streamline                                                                                                                                                                                                                          Cary, Tom, &
                                                                                                 Partnership                                                    Ongoing                                                                                 Ongoing
                           orientation processes with online features.                                                                                                                                                                                                                                      Mike W.


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