UNIT ONE
RECRUITMENT AND SELECTION
I. LISTENING PRACTICE
To deal with this part, you are suggested to do the following practices:
A. Class Work
Appoint one student to read out the passage below in front of the class, while
the rest are requested to complete the available form that follows:
Dadang Iskandar works for TELKOM Institute of Management as English and
Management Lecturer in its Bandung campus where he earns Rp. 110,000,000 a
year. He lives in Banjaran, Southern Part of Bandung.
At the age of sixteen, he went to Garut Senior High School 2. Then, at twenty,
he began a four year course at Bandung state own Institute of Teacher’s
Training, where he received his Bachelor Degree in English Education. In 2004,
he passed his post graduate degree in Management from Telkom Post Graduate
School. This was in the same year he got his promotion as Marketing
Supervisor. He stayed in that position till 2006 before he was appointed as
English Teacher Coordinator at Rp. 60,000,000 a year.
He was reassigned as Marketing Manager from 2008-2010 before reining the
current position. He was married with three children in August 1976, the day after
his twenty one birthday. He plays table tennis and badminton. Two evenings a
week he goes to evening classes to learn Mandarin and Japanese. He now
intends to focus for becoming a professor in TELKOM Institute of Management.
MA English for Telkom Institute of Management Students 1
B. Form to Complete
Personal Details:
a. Full Name : …………………………....
b. First Name : …………………………....
c. Surname : ……………………………
d. Date of Birth : ……………………………
e. Status : ……………………………
f. Number of Children : ……………………………
Educational Background
School Year of Graduation
a. …………………… ..............................
b. …………………… ………………………
c. …………………… ………………………
Professional Experience
Employment Salary
a. …………………… ……………………….
b. …………………… ………………………..
c. …………………… ………………………...
Interest
a. ………………………….
b. ………………………….
Language
a. …………………………..
b. …………………………..
MA English for Telkom Institute of Management Students 2
II. SPEAKING PRACTICE
To deal with this part, you are suggested to drill the underlined functional
expressions with your partner:
A. Functional Expression Practice
Assign all students to work in pairs to act out the following patterns:
Example 1:
Lydia : Where does your father work for?
Vita : He works for PT. Telkom Indonesia
Lydia : How much does he earn a month?
Vita : He earns Rp. 4, 750,000 a month
Practices
Use the phrases below to substitute the underlined ones above
Drill 1
• What company do you work for?
• I am with ………….
• What is your salary…..?
• I get ………
Drill 2
• What is your company?
• It is ……………
• How much is your net income …….?
• My net income is ……..
Drill 3
• Where do your brother and sister work for?
• They join …….
• What are their basic salary ……?
• They each gain ………..
Drill 4
• Where does your sister work for?
• She is the employee of ……..
• How much she collect ……?
• She has got .....
Drill 5
• Where does your uncle work for?
• His job is at …….
• How much does he get ……..?
• He gains ……….
MA English for Telkom Institute of Management Students 3
Drill 6
• Where do you both work for?
• We are at ………
• What are your gross incomes……..
• They reach ……….
Example 2:
Andre : Darling? Did you receive a business meeting invitation?
James : What did you say?
Andre : I said, “Did you get a business meeting invitation?”
James : Well. I did.
Practices
Use the phrases below to substitute the underlined ones above
Drill 1
• Hi! Did you have……?
• I am sorry. Say it again, please
• Well. Did you send me one?
Drill 2
• Hello. Were you given ……?
• Sorry
• Absolutely, yes
Drill 3
• Good afternoon. Did Shinta get ……?
• What?
• Sure
Drill 4
• Good day. Did you obtain ……?
• Pardon me
• Yes, I did. I had one
Drill 5
• How’s life. Have you received……?
• Sorry. Repeat, please.
• Yeah. I got one
MA English for Telkom Institute of Management Students 4
Example 3:
Anita : Where did you work before joining the IMT?
Brian : I was with PT. General
Practices
Use the phrases below to substitute the underlined ones above
Drill 1
• Where were you ……?
• I worked for ……..
Drill 2
• Where did your aunt work ……?
• She joined ……..
Drill 3
• What company were you in ……..?
• I was the employee of …………..
Drill 4
• What company did you work for ……?
• My previous company was ……
Drill 5
• What was your company …….?
• It was ………
Drill 6
• What company did your father join…….?
• He joined …….
B. Interview
Assign all students to work in pairs to act out the following interviewing
panel:
Questions for Interview
1. What job do you want to apply for after graduating from the present
school?
2. What is the type of your dream company?
3. What is the stating salary you are expecting?
4. What career track do you hope to go through?
5. How many week holiday do you dream to have a year?
6. What position do you want to be rotated after your first position?
MA English for Telkom Institute of Management Students 5
C. Discussion
In group of four, discuss any following topic :
1. The best way to be a good student
2. The best campus that I dream
MA English for Telkom Institute of Management Students 6
III. READING PRACTICE
To deal with this part, you are suggested to read through the following passage
comprehensively.
Recruitment and Selection
When there is a vacancy in a company, it is the job of Personnel Manager and
his department to manage the recruitment of a new employee. One way an
organization can find staff for job vacancies is to recruit in-company.
Management can inform people of new appointments by means of the
company’s notice board or news bulletin.
Another possibility is to ask for recommendations from departmental managers
and supervisors. If it is necessary to recruit outside the company, the Personnel
Department may use commercial and government employment offices or
consultant. It may refer to put its own advertisement in newspaper, magazine,
radio, television and the like.
It is usual, for an advertisement to give a short description of the job, conditions
of work and salary and to invite introductory letter from applicants. After studying
these, management decides who receive an application form.
In order to assess the applications, managers can work from a Personnel
Specification. They do not choose applicants who do not have a good profile. For
this reason, it is important that application form requests clear information about
such things as the applicants’ age, education qualification and work experience.
It must also ask for references from other employers or people who know the
applicants well. This information helps management to make a final decision on
the number of applicants they can short-list for interview.
The staff who hold interview together are called interview panel. It is important
that they know what information they need to get from the applicants. This comes
from a careful reading on job description, personnel specification and
applications. These help the panel in their selection. Some companies use an
interview assessment form. The panel during the interview uses this when each
applicant is checked under the same point on the form.
A. Vocabulary
• Description (n) picture in words
• Applicant (n) a person who applies for a job
• Specification (n) careful description of each necessary point
• Profile (n) short description of an applicant’s important points
• Reference (n) information about the past performance
MA English for Telkom Institute of Management Students 7
B. Comprehension
1. How do you …………………………………?
recruit staff in- and/or off-company
Assess application
Check past performance of applicant
Assess performance during interview
Reference to Understand
2. Reference to Understand
For Example:
What does “it” (L1) refer to?
It refers to “a vacancy in a company”
Now do the following as the example
a. What does “his” (L2) refer to?
b. What does “one way” (L3) refer to?
c. What does “another” (L7) refer to?
d. What does “its” (L11) refer to?
e. What does “who” (L16) refer to?
f. What does “they” (L18) refer to?
3. Part of Speech
Complete the following table:
Verb Noun
Apply ……………
……………. Quality
Assess …………….
…………….. Reference
Educate ……………..
…………….. Information
Advertise ……………
……………… Specification
Decide …………….
……………… Description
MA English for Telkom Institute of Management Students 8
4. Grammar
A. Expletive
Convert the following using either “there” or “it”
For Example:
A vacancy is in a company
There is a vacancy in a company
Now do the following as the example using either “there” or
“it”
• The job of Personnel Department is to manage the recruitment
• To recruit off-company is necessary
• To give a short description of the job is usual
• That application form requests clear information is important
• That they know what information they need is of importance
B. Auxiliary Verbs
Primary Auxiliary Verbs – IS and ARE
For Example:
There is a vacancy in a company
There are vacancies in a company
Convert the following as the example
1) One way is to recruit in-company
……………………………………..
2) The job of personnel manager is to manage the recruitment
process
………………………………………
3) There is an advertisement agency near here
……………………………………….
4) These are applicants to be called
……………………………………….
5) They are government employment offices
………………………………………..
MA English for Telkom Institute of Management Students 9
Modal Auxiliary Verbs – CAN and MAY
For Example:
An organization find staff for job vacancies
An organization can find staff for job vacancies
Supply either CAN or MAY for the following sentences.
1) Management informs new hires
2) Personnel Department uses advertisement
3) Manager works from a personnel specification
4) They short-list for interview
5) This information helps management
C. Phrases
For Example:
Personnel Manager
Manager of Personnel
Now do the following as the example
1) Application form
2) Work experience
3) Personnel specification
4) Interview panel
5) High School Diploma
D. Transformational Grammar
For Example:
Meeting in Personnel
A management meeting is held in the personnel department
Now do the following as the example
1) Advertisement on Radio
2) Letters from Applicants
3) Application form to applicants
4) Letters to applicants
5) Information to interviewees
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E. Reported Speech
For Example:
Can you tell me about your experience?
He wanted to know if I could tell him about my experience
Now do the following as the example
1) Is this her first interview?
2) Did you have a pleasant journey?
3) Can you explain why you like working with people?
4) May I see my letter of reference?
5) Do you mean it?
MA English for Telkom Institute of Management Students 11
IV. WRITING PRACTICE
A. Story Development
For Example:
My name is Dyna. It is D…Y…N….A. I live at Sariwangi Road No. 15. I,
right now., work for TELKOM Institute of Management. (1-4 have been
done for you)
………………………………………………………………………………………
………………………………………………………………………………………
………………………………………………………………………………………
Hint Questions
Use the following hint questions to complete the above story
1. What is your name?
2. How do you spell your name?
3. What is your address?
4. Where do you work now?
5. What is your marital status?
6. How do you go to your company?
7. What do you do in your company?
8. How long have you worked in the same position?
9. Do you like working in the present company?
10. Why do you like it?
B. Descriptive Writing
Write a story about your future for not less than 75 words. The opening
statement is provided.
The time I pass my tertiary education level is about to come. ………………..
MA English for Telkom Institute of Management Students 12
UNIT TWO
TRAINING
I. LISTENING PRACTICE
To deal with this part, you are suggested to do the following practices:
A. Class Work
Appoint one student to read out the passage below in front of the class, while
the rest are requested to complete the available diagram that follows:
After the behavior, knowledge and skills of its staff have been analyzed in
order to define training needs, a company should look at the performance of
personnel and performance that is required for each job. From the information,
it is possible to make a training plan.
Next, there are several things to specify. The Training Department must
decide where the training is done and who does it. The same department
must also decide which training methods are used and the timing of the
training program. Following these decisions, it is necessary to collect materials
for the courses. Afterwards, when the courses have been completed, the
trainees are tested to find out what they have learned. Finally, the Training
Department should evaluate the training program.
MA English for Telkom Institute of Management Students 13
B. Diagram to Complete
Complete the following diagram while you are listening to:
1. …………………………………….
2. Define training needs 3. …………………………………….
4. …………………………………….
5. Decide where 6. …………………………. 7. …………………………. 8. Decide on time
training is done the program
9. …………………………………….
10. Hold training course
11. ………………………………….
12. ………………………………….
MA English for Telkom Institute of Management Students 14
II. SPEAKING PRACTICE
To deal with this part, you are suggested to drill the underlined functional
expressions with your partner:
A. Functional Expression Practice
Assign all students to work in pairs to act out the following patterns:
Example 1:
Bob : Hi, Bill. How have you been doing up to?
Bill : Quite good, thanks. By the way, do you have a second?
Bob : Fine. I am listening
Bill : Has your name been listed on the next week meeting schedule?
Bob : I guess. Yes.
Practices
Use the phrases below to substitute the underlined ones above
Drill 1
How are you doing
Fine, thank you
Can you spare me a little time, please
Was name listed…..
Drill 2
How goes it with you
On top of the world, thanks
You get a second for me, don’t you
Has your name already been listed……
Drill 3
How are you keeping on
Not so bad, thank you
Can I see you minute
Is your name……
Drill 4
How’s life
Very well, thanks
Can I talk to you
Is your name listed…….
MA English for Telkom Institute of Management Students 15
Drill 5
What’s new
Can’t complain, thank you
Do you have a time
Was your name……
Drill 6
How are you
So so, thanks
A second, please
Did you find your name…….
Example 2:
John : Is it possible for me to know the case?
Jane : Why not? But, do you think it important for you?
John : I badly need it
Jane : Listen carefully
Practices
Use the phrases below to substitute the underlined ones above
Drill 1
Is it necessary for him…..
Sure
I think so
Alright
Drill 2
Is it important for her….
Certainly
I guess it is
Lady! Here is the case
Drill 3
Is it of necessity for them….
I suppose so
I bet it is
Call them. I am telling them the case
Drill 4
Is it of importance for us…..
No doubt
Come on! Tell us
Okay
MA English for Telkom Institute of Management Students 16
Example 3:
Joan : Do you know that staff training program in a company is very
important?
Kate : Could you tell me how to start the staff training program?
Joan : Before we run the program, the needs analysis should be done
Kate : Does it mean that the program that we are launching is based on
the participants’ needs?
Practices
Use the phrases below to substitute the underlined ones above
Drill 1
Do you see …….
Would you like to tell me ……
The training tools should be prepared
The training program which we are introducing must be well prepared
Drill 2
Do you think…..
Can you tell me …….
Participants’ initial skills ought to be reckoned
The training program that we are running should consider the
participants’ initial skills
Drill 3
Do you understand……
Tell me …..
Participants’ entry level has to be thoroughly selected
The training program that is considered successful must reckon the
participants’ entry level
Drill 4
Did you see…..
I want you to tell me……
Present needs should be anticipated
The training program which is run must accommodate the participants’
present needs
MA English for Telkom Institute of Management Students 17
B. Interview
Assign all students to work in pairs to act out the following interviewing
panel:
Questions for Interview
1. Do you agree that the training program is only held in the Personnel
Department? Why?
2. Do you agree that the main departmental responsibilities are given to
the trainees? Why?
3. Do you agree that the length of training course should not be limited?
Why?
4. Do you agree that only limited jobs are given to the trainees? Why?
5. Do you agree that trainers should be qualified? Why?
C. Discussion
In group of four, discuss any following topic:
1. The advantages and disadvantages of job rotation
2. The evaluation of management training
MA English for Telkom Institute of Management Students 18
III. READING PRACTICE
To deal with this part, you are suggested to read through the following passage
comprehensively.
Training Program
Training must have a purpose, which is defined when a company analyses its
training needs. A review of manpower planning should include a training analysis
which looks carefully at training from the point of view of the company, its various
departments and personnel. This may show that weaknesses exist in some
departments and that as a result, training is needed for their staff. Training needs
are based on an analysis of job descriptions and job specifications.
A job description should give details of the performances that are required for a
specific job and a job specification should give information about the behavior,
knowledge and skills that are expected on an employee who works in it. When all
of these have been collected, it is possible to make a training specification. This
specifies what the Training Department must teach for the successful
performance of the job and also the best methods to use the training period.
There are many different training methods and there are advantages and
disadvantages to all of them. Successful training program depends on an
understanding of the difference between learning about skills and training in
using them. It is frequently said that learning in using those skills takes place “off
the job” in the classroom, but training in using those skills takes place “on the
job”, by means of such activities as job rotation and planned experience.
It is always difficult to evaluate the costs and savings of a training program. The
success of such a program depends not only on the methods used but also on
the quality staff who do the training. A company can often check on saving the
time and cost by examining the manual work performed by operators and
technicians who have completed a training program. The evaluation of
management and supervisory training is much more complex than that in order to
test the result of management and supervisory training, many companies have
looked at such things as the number of management and supervisory staff who
leave their employment and the number who stay away from work for reasons of
health.
A. Vocabulary
• Define (v) describe exactly
• Require (v) need, necessary
• Job rotation (np) moving workers around from one job to another
MA English for Telkom Institute of Management Students 19
B. Comprehension
1. How do you ……………………..?
Know the deference between “on the job” and “off the job” training
Know the weaknesses of each department within a company
Measure the success of a training program
The direct impact of the training program attended by the staff at a
regular case
2. Reference to understand
For Example:
What does “which” (L1) refer to?
It refers to “a purpose”
Now do the following as the example
a. What does “its” (L1) refer to?
b. What does “their” (L5) refer to?
c. What does “that” (L7) refer to?
d. What does “it” (L9) refer to?
e. What does “these” (L10) refer to?
f. What does “this” (L10) refer to?
g. What does “them” (L14) refer to?
3. Part of Speech
Complete the following table:
Verb Noun
……………………. Definition
Analyze ………………….
……………………. Weakness
Perform …………………..
……………………. Requirement
Know …………………...
……………………. Behavior
Rotate ……………………
……………………. Evaluation
Succeed ……………………
……………………. Employment
MA English for Telkom Institute of Management Students 20
4. Grammar
A. Demonstrative Pronoun
For Example:
This/that shows its weakness
These/those show its weakness
Now do the following as the example
• That training is needed for their staff
• That is required for a specific job
• Those skills are expected
• This has been collected
• This specifies what the training department needs
B. Auxiliary Verb
Primary Auxiliary Verb – Do and Does
For Example:
A company analyzes its training needs
A company (does) analyze its training needs
Now do the following as the example:
a. A training analysis looks carefully at training from the point of
view of the company
b. The weaknesses exist in some departments
c. This specifies what the training department needs
d. Successful training program depends on an understanding of
difference between learning about skills and training in using
them
e. The learning takes place “on the job”
MA English for Telkom Institute of Management Students 21
Modal Auxiliary Verb – Must and Should
For Example:
Training has a purpose (must)
Training must have a purpose
Now do the following as the example:
a. A review of manpower planning includes a training analysis
(should)
b. A job specification gives information about the behavior,
knowledge and skills (should)
c. The training department teaches for the successful
performance of the job (must)
d. A company checks on saving the time and cost (should)
e. The operators perform the work (must)
C. Not only…..but also
For Example:
The success of such a program does not depend on the
methods used
It also depends on the quality of the staff who do the training
The success of such a program depends not only on the
methods used but also on the quality of the staff who do
the training
Now do the following as the example:
To evaluate something is not just to find what a thing is worth in
money
It is also to find what a thing is worth in quality, time spent,
importance to the company etc.
………………………………………………………………………
Companies must not look just at the number of management
and supervisory staff who leave their employment
They must also look at the number who are absent from work
for reasons of health
………………………………………………………………………
IMT is in business not just to educate students
It is also in business to make printed materials
………………………………………………………………………
MA English for Telkom Institute of Management Students 22
D. Present Perfect and Simple Past Tense
For Example:
Have you ever seen the report? (Yes/Last Night)
Yes, I have. I saw it last night
Now do the following as the example:
a. Have you heard about training program? (Yes/ This morning)
b. Have you seen the assessment form? (Yes/Two Weeks ago)
c. Has he completed his curriculum vitae? (Yes/Last Week)
d. Has he assessed the new application forms? (Yes/Yesterday)
e. Have you recruited new lecturers? (Yes/Some days ago)
E. Clauses
For Example:
• Training must have a purpose
• A purpose is defined when a company analyzes its training
needs
Training must have a purpose which is defined when a
company analyzed its training needs
Now do the following as the example:
• A review of manpower planning should include a training
analysis
• A training analysis looks carefully at training from the point of
view of the company, its various department and personnel
………………………………………………………………………
• A job description should give details of the performance
• The performance is required for a specific job
………………………………………………………………………
• A job specification should give information about the behavior,
knowledge and skills
• They are expected of an employee
………………………………………………………………………
• They are expected of an employee
• He works in it
………………………………………………………………………
MA English for Telkom Institute of Management Students 23
V. WRITING PRACTICE
A. Story Development
For Example:
Training policy within a company is very strategic and important.
………………………………………………………………………………………
………………………………………………………………………………………
………………………………………………………………………………………
Hint Questions
Use the following hint questions to complete the above story
1. Why is the training policy very strategic and important?
2. How is the training program developed?
3. How to meet the training program with the staff’s needs?
4. Is it necessary to complete the training program with the training
schedule?
5. How often are the staff suggested to attend the training program a
year?
6. Where should the training program be ideally conducted?
7. Can different training programs be attended by any staff?
8. How long should one training program be held to get maximum
advantage?
B. Descriptive Writing
Write a story about training process for not less than 75 words. The
opening statement is provided.
Training the staff is the responsibility of every department. ………………..
……………………………………………………………………………………….
........................................................................................................................
……………………………………………………………………………………….
……………………………………………………………………………………….
……………………………………………………………………………………….
MA English for Telkom Institute of Management Students 24
UNIT THREE
WAGES AND SALARIES
I. LISTENING PRACTICE
To deal with this part, you are suggested to do the following practices:
A. Class Work
Appoint one student to read out the passage below in front of the class, while
the rest are requested to complete the available table that follows:
As a result of job evaluation at TELKOM Institute of Management Bandung,
the Personnel Section has defined four types of staff and named them “Non-
Core Business”, “Core Business”, “Skilled Employees” and “Staff Level”. Non-
core business is used for TELKOM Institute of Management’s supporting
employees such as office boys, front office officers and the like. Skilled
employees refer to TELKOM Institute of Management’s in-directs and here,
there is a division between Finance and Marketing. The Core Business implies
to the academic staff, computer laboratory assistants and so on. For Staff
Level, the system is more complex with three sub-categories, Dean including
Lecturers, Deputy to Dean and Vice Rector.
Salaries for the supporting employees range from a minimum of Rp.
1,800,000 to maximum of Rp. 2,750,000 a month. The highest earning in
TELKOM Institute of Management that is around Rp. 15,000,000 goes to
Dean and the lowest is the office boy’s salary of Rp. 1,800,000.
B. Table to Complete
Staffing Types Salaries Jobs
MA English for Telkom Institute of Management Students 25
II. SPEAKING PRACTICE
To deal with this part, you are suggested to drill the underlined functional
expressions with your partner:
A. Functional Expression Practice
Assign all students to work in pairs to act out the following patterns:
Example 1:
Billy : Hi, partner! Have you heard about the new salary scheme?
Anne : Isn’t it just a rumor?
Billy : Of course not. Check the table yourself at my room. I have got the
table of our new salary scheme
Anne : Is there an increase?
Practices
Use the phrases below to substitute the underlined ones above
Drill 1
Did you hear…..
Don’t you think it only ……
Take a look at it ……
Can you show me the table of……
Drill 2
Have your colleagues in your section read the latest information…
I am not sure. But I think it still ……
See the circular …..
Is there any information of salary ……
Drill 3
Did you know …..
Did you find it as ……
Come and take a look at the document …..
Could you tell me whether or not there is an …..
Drill 4
Would you like to know ….
Come on. It is just …..
Trust me and see it ….
Any news about salary …..
MA English for Telkom Institute of Management Students 26
Example 2:
Brown : You know the lady in the picture? She is Lydia. She has got a
promotion
Black : It sounds great. When will she start working on her new position?
Brown : Soon and I also heard that her salary would be 75% higher than
the present gross salary
Black : Oops! Really?
Practices
Use the phrases below to substitute the underlined ones above
Drill 1
She has been promoted as our new manager
My goodness
Her fringe benefit would be much more ….
How come!
Drill 2
She is our new manager
That’s good
Her net income would be much bigger ….
She deserves that!
Drill 3
She is inviting you all to her promotion ceremony
I am looking forwards to it
She would have better salary …..
Do you mean it!
Drill 4
She has been appointed as a new salesperson supervisor
Fine with me
She would be awarded more bonuses ….
No kidding!
MA English for Telkom Institute of Management Students 27
Example 3:
Jo : Would you let me know how many employees are at your
department assigned as office boys?
Keith : If I’m not mistaken, there are three persons. Each of them works
at different shifts
Joan : You mean there is one office boy working in the morning shift, one
in the afternoon shift and one in the evening shift
Kate : You are right
Practices
Use the phrases below to substitute the underlined ones above
Drill 1
Can you tell me …….
I don’t know for sure but I think ….
They follow the shift schedule
Drill 2
I’d like you to tell me….
I guess…..
One office boy works in the morning. One works in the afternoon and
one works in the evening
Drill 3
Won’t you tell me …
If I am not wrong ….
One office boy is responsible for working at different time slot
Drill 4
I suppose you could tell me …..
I am not sure how many but I think …..
They have to obey the shift schedule
B. Interview
Assign all students to work in pairs to act out the following interviewing
panel:
Questions for Interview
1. When will start to work?
2. What company will you at first apply for?
3. What job will you apply for?
4. How much will you expect as your first salary?
5. If you are the company owner, how long will you take to review the
wage and salary structure of your employees?
MA English for Telkom Institute of Management Students 28
C. Discussion
In group of four, discuss any following topic:
1. How to solve the problem of evaluating management job?
2. What kinds of problem will a company have when it introduces a new
company policy for the first?
MA English for Telkom Institute of Management Students 29
III. READING PRACTICE
To deal with this part, you are suggested to read through the following passage
comprehensively.
Wages and Salaries
The organization and administration of wages and salaries are very complex and
varied. In some companies, the Personnel Department has more responsibility
for wages and salaries than the Accounting Department. In others, the
Accounting Department is responsible for calculation of pay, while the Personnel
Department is more interested in negotiations with staff about pay.
If a company wants to introduce a new wage and salary structure, it will have to
decide on a method of job evaluation and ways of measuring the performance of
its employees. In order to be successful, that pay structure will need agreement
between Trade Unions and Management or a clearly defined system for dealing
with the problem.
In job evaluation, all of the requirements of each job are specified in a detailed
job description. Each of these requirements is given a value, usually in “points” or
“factors”, which is added together to give a total value for the job. To pay each
job what it is worth, the values are linked to the company’s salary structure. For
middle and higher management, a well-known point method is the “hay System”.
This evaluates personnel on their knowledge of the job, their responsibility and
their ability to solve problems. Because of the difficulty in measuring
administrative work, however, job grades are often decided without reference to
an evaluation system based on points or factors.
In attempting to reach a salaries policy, the Personnel Department should
compare the value of each job with those in the job market. It should also
analyze economic factors such as the cost of living and the labor supply.
It is said that the payment of a job should vary with any differences in the way
that a job is performed. Where it is simple to measure the work done, as a
manual work, monetary incentive schemes and merit awards are often selected.
For indirect workers, where measurement is difficult, methods of additional
payments include bonus schemes based on the performance of the company.
Non-financial incentive schemes are becoming more popular for all employees.
Fringe benefits such as sickness and pension schemes, sport clubs, housing and
canteens are all an accepted part of the conditions of work.
MA English for Telkom Institute of Management Students 30
A. Vocabulary
• Vary (v) of different kinds, not of the same types
• Measure (v) evaluate, find out the quality, quantity or
importance
• Attempt (v) try
• Incentive scheme (np) plans or systems which offer the workers more
in the week or month in which they produce
more
• Merit awards (np) increases in wages or salaries that are
especially given as job performance becomes
better
• Bonus (n) any payment to a worker in addition to his/her
required wages, salaries or holidays
• Fringe Benefit (np) valuable things such as free housing, company
Car etc.
B. Comprehension
1. How do you ……………………..?
understand financial and non-financial incentive
find out the fringe benefit in your Institute’ facilities
classify meal allowance or transport allowance
recognize your passing grade
describe incentive, bonus and merit awards
explain direct and in-direct worker
2. Reference to understand
For Example:
What does “its” (L6) refer to?
It refers to “a company”
Now do the following as the example
a. What does “its” (L8) refer to?
b. What does “all” (L11) refer to?
c. What does “each” (L12) refer to?
d. What does “which” (L13) refer to?
e. What does “this” (L16) refer to?
f. What does “their” (L16) refer to?
g. What does “those” (L21) refer to?
MA English for Telkom Institute of Management Students 31
3. Part of Speech
Complete the following table:
Verb Noun Adjective
……………………. …………………. Various
Negotiate …………………. …………………
……………………. Calculation …………………
……………………. Benefit …………………
……………………. …………………. Soluble
Popularize ………………….. ………………….
……………………. Measurement ………………….
Agree …………………… ………………….
4. Grammar
A. Tenses: Simple Present, Simple Present Continuous, To be
going to, and Simple Future - will
For Example:
On this coming Monday, I go to campus. I am studying English for
Business with Mr. Iskandar. After that, I am going to ask the details
of the teaching materials for the following week. Then, if I have a
time, I will have lunch in the canteen
Now do the following as the example
Table of My Working Agenda
Days Goals Activities Intentions Possibilities
Monday Go to campus Study English Ask about the Have lunch in
for Business details of the the canteen
teaching
materials
Tuesday Leave for Do a business Negotiate with Have cocktails
Jakarta a client in Mandarin
Café
Wednesday See a teacher Check the final Ask the Invite the
test score reasons of teacher to
giving that review the test
score items
Thursday Shop in Do a window Buy some Watch the
Bandung Indah shopping souvenirs movie
Plaza
Friday Visit parents Discuss the Ask for money See relatives
study progress
MA English for Telkom Institute of Management Students 32
B. Auxiliary Verb
Primary Auxiliary Verb – Did
For Example:
Personnel Department had more responsibilities
Personnel Department (did) have more responsibilities
Now do the following as the example:
a. A company wanted to introduce a new wage an salary
structure
b. The pay structure needed Union’s agreement
c. Personnel Department clearly defined system for dealing with
the problems
d. All employees accepted part of the conditions of work
e. The manager compared the value of each job with those in
the job market
Modal Auxiliary Verb – Will
For Example:
The company has to decide on a method of job evaluation (will)
The company will have to decide on a method of job
evaluation
Now do the following as the example:
a. Pay structure needs agreement between Union and
Management (will)
b. All of requirements of each job are specified (will)
c. This evaluates personnel on the knowledge of the job (will)
d. Personnel Department compares the value of each job (will)
e. methods of additional payments include bonus scheme
C. Preposition
For Example:
The organization …. wages and salaries (off/off)
The organization of wages and salaries
Now do the following as the example:
a. Responsibility ….. wages and salaries (for/to)
b. Responsible ….. calculation of pay (in/for)
c. Interested …. negotiation (in/on)
d. Ways … measuring the employees’ performance (of/for)
MA English for Telkom Institute of Management Students 33
D. Degree of Comparison
For Example:
Responsibilities (more)
More responsibilities
Now do the following as the example:
a. Personnel Department is interested in negotiations about pay
(more)
b. High management (more)
c. Non financial incentive schemes are popular (more)
d. In order to be successful (more)
e. Additional payments (more)
E. Clauses
For Example:
• Training must have a purpose
• A purpose is defined when a company analyzes its training
needs
Training must have a purpose which is defined when a
company analyzed its training needs
Now do the following as the example:
• A review of manpower planning should include a training
analysis
• A training analysis looks carefully at training from the point of
view of the company, its various department and personnel
………………………………………………………………………
• A job description should give details of the performance
• The performance is required for a specific job
………………………………………………………………………
• A job specification should give information about the behavior,
knowledge and skills
• They are expected of an employee
………………………………………………………………………
• They are expected of an employee
• He works in it
………………………………………………………………………
MA English for Telkom Institute of Management Students 34
VI. WRITING PRACTICE
A. Story Development
For Example:
Training policy within a company is very strategic and important.
………………………………………………………………………………………
………………………………………………………………………………………
………………………………………………………………………………………
Hint Questions
Use the following hint questions to complete the above story
1. Why is the training policy very strategic and important?
2. How is the training program developed?
3. How to meet the training program with the staff’s needs?
4. Is it necessary to complete the training program with the training
schedule?
5. How often are the staff suggested to attend the training program a
year?
6. Where should the training program be ideally conducted?
7. Can different training programs be attended by any staff?
8. How long should one training program be held to get maximum
advantage?
B. Descriptive Writing
Write a story about training process for not less than 75 words. The
opening statement is provided.
Training the staff is the responsibility of every department. ………………..
……………………………………………………………………………………….
........................................................................................................................
……………………………………………………………………………………….
……………………………………………………………………………………….
……………………………………………………………………………………….
MA English for Telkom Institute of Management Students 35