Summer 2008
GOVERNOR JOHN LYNCH PRAISES
IN THIS SERVICE CREDIT UNION
ISSUE Commended for serving others
Service Credit Union held its 51st annual meeting Service Credit Union continues to be at the
PAGE in March at the Frank Jones Center in Portsmouth. forefront with $1.2 billion in assets and 110,000
Governor John Lynch praised the credit union for its members.
2 years of serving the state. During the 2008 meeting
attended by more than 250 local members and
Governor Lynch along with other speakers
Message from the President Portsmouth Mayor Thomas Ferrini, Defense
credit union officials, Governor Lynch said the state’s Credit Union Council/President/CEO Roland Arteaga
The Credit Union Difference largest credit union “sets the standard for all other and President/CEO of the N.H. Credit Union League
organizations” and is “a model organization” in the
PAGE state.
Daniel Egan applauded SCU for providing valuable
financial service and education to its members and
3 helping with the victims of three major floods which
struck the state since 2005.
Simple Estate Planning
Relocation Simplified “I have to thank the SCU for the great work
Great Auto Rates Guaranteed you have done to make yourself a part of
Online Euro Bill Pay the fabric of New Hampshire,” continued
Governor Lynch. “You should have
PAGE enormous pride. We have three
major floods, in Alstead and the
4 Mother’s Day floods and the
nor’easter of last year. In every
The President’s
case, Service Credit Union was
Volunteer Service Award
there.
PAGE “Service Credit Union is honored
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to have such array of dignitaries
at its 51st annual meeting. We are
proud of our accomplishments
Community Giving
and our members, who continue
& Events
PCSing Made Easy to make Service Credit Union an
outstanding financial institution
PAGE this year and for years to come,”
said Gordon Simmons, President/
6 Above: New Hampshire Governor John Lynch, left, stands with
CEO of Service Credit Union.
Month of the Military Child Gordon Simmons, CEO/President of Service Credit Union during the
2008 Service Credit Union Annual Meeting.
Contest Winners
Tips to Avoid Identity Theft
...Governor Lynch commended Service Credit Union, stating the
state’s largest credit union “sets the standard for all other organizations”
and is “a model organization” in the state.
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Spread the Word
THE CREDIT UNION
A MESSAGE FROM THE PRESIDENT DIFFERENCE
SERVICE CREDIT UNION offers many unique
products and services to our members around the
globe. Programs are focused on anticipating member
Dear Valued Member, needs and providing the most convenience service
experience possible. Each newsletter we highlight sev-
Service Credit Union is pleased to offer programs that
eral services. Please contact us 24/7 or visit us at any
help our members reach their financial goals and provide branch or online to be sure you are taking advantage
for their future well-being. In addition to offering cost- of all the services Service Credit Union offers to its
effective programs, Service Credit Union looks to deliver members.
all our services as quickly and conveniently as possible.
In New England, we offer a Home Loan Payment Relief
program called HLPR where homebuyers are approved
and at rates well below the national average. We also
offer a Star program for moderate income earners, with
higher rates on savings and certificates and discounts
on loans.
Many of our military members can also take advantage of the Star program, which
is designed for the young enlisted soldiers who are just starting out.Those military
MOBILE AND ONLINE BANKING & BILL PAY - It’s
members who are deployed or have recently returned from active duty may also be easy to keep your finances in check with Service
Credit Union’s online services. Check balances, view
statements, transfer funds, pay bills, download account
military members pay for all up front PCS expenses. information, and much more! You can now use your
web-enabled cell phone or PDA to perform all bank-
Many members are entitled to receive their pay up to two days early through our ing transactions through MobileBanc24.
Early Payday Checking program, and all can take advantage of free online banking MORTGAGE LENDING U. S. WIDE – Service Credit
Union now offers mortgages and equity loans on
homes across the Continental U.S. Just go online to
their transaction needs right from their web-enabled cell phone or PDA device, taking apply, and get an instant decision and a great mortgage
anytime, anywhere banking to a new level rate!
EARLY PAYDAY CHECKING – With Direct Deposit,
Service Credit Union continually looks to expand member assess points. We opened you may now have access to your money up to 2 days
three new branch offices year to date. Many of our branch locations are now open before everyone else. Many government agencies and
companies send your pay electronically before your
immediately open and fund accounts online, saving the time and money of traveling to normal payday. Other financial institutions hold your
a branch. Debit and credit cards are issued or replaced on the spot for our members money, not Service Credit Union. If you have direct
deposit with us and we receive your pay early, we will
and you can get a decision on most loans while you wait.
make it available to you.
FREE CREDIT AND DEBIT CARDS ISSUED,
RE-PINED AND REPAIRED ON THE SPOT AT ALL
programs and discounts you may quality for. BRANCHES – Features include no annual fee, credit
limits on credit cards up to $30,000 plus rewards and
Thank you, cash back options.
Gordon Simmons
President / CEO
2
Simple Estate Planning for Everyone
by Jeff Brown, M.B.A.
Establish Powers of Attorney Leave a Paper Trail Jeff Brown is a Financial Advisor with
MEMBERS Financial Services located at
Think through who you want to Make a list of your assets along Service Credit Union. If you have any
make important medical, legal and with information to identify questions, or would like to provide feedback,
financial decisions for you if you regarding the information presented
and locate the accounts. Make
Jeff Brown, Financial Advisor in this article, you may contact Jeff at
can’t speak for yourself. Work a second list of your liabilities, 1-800-936-7730 x 8392 or jeff.brown@
with an attorney to draw up all of including loans, mortgages, and servicecu.org
the necessary powers of attorney
W
credit card obligations. Representative is not a tax advisor or legal
hile most of us need an to designate the right person to Tell someone where this
expert. For information regarding specific tax
estate plan, few of us actually take make those decisions for you. situations, please contact a tax professional.
information is kept. If you put For legal advice, consult an attorney.
time to put one together. Good Minimize Estate-Tax these documents in your safety Representatives are registered, securities
Consequences deposit box, designate someone are sold, and investment advisory services
as you think. to have authority to open the box offered through CUNA Brokerage Services,
Work with both an estate Inc. (CBSI), member FINRA/SIPC, a
Start with a Will planning attorney and a financial without your presence registered broker/dealer and investment
A will provides for distribution advisor who specializes in or consent. advisor, 2000 Heritage Way,Waverly,
of your assets, names a guardian estate planning to develop Iowa 50677, toll-free (866) 512-6109.
Start Today Nondeposit investment and insurance
for your minor children, and a comprehensive plan that A financial advisor can help products are not federally insured, involve
appoints an executor or personal addresses both your needs while you get started and recommend investment risk, may lose value and are not
representative to see that your you’re alive and passes your obligations of or guaranteed by the financial
strategies to help you achieve institution. CBSI is under contract with the
wishes are carried out. If you die remaining assets most efficiently your personal estate financial institution, through the financial
without a will, a court will make after your death. planning objectives. services program, to make securities
these decisions for you. available to members.
Call for an Instant
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3
B R A N C H L O C A T I O N S
PRESIDENT/CEO
GORDON SIMMONS UNITED STATES Mannheim
RECEIVES NATIONAL Bldg. 250
NEW HAMPSHIRE
VOLUNTEER AWARD Bedford
or DSN 385-2216/2301
Ramstein
Bldg. 2410
Epping or DSN 480-5556/2425
35 Fresh River Road, Spangdahlem
Bldg. 174
Keene
403 Winchester Street, or DSN 452-6674/6011
Stuttgart-Panzer
Lebanon
Dartmouth Hitchcock
or DSN 431-3235
Medical Center
Stuttgart-Patch
Massachusetts Bldg. 2325
Manchester Falmouth
In-store branch Wal-Mart
The President’s Volunteer Service Award was 300 Keller Street,
Vilseck
presented to Service Credit Union President/
Newington GERMANY Bldg. 224
CEO Gordon Simmons for his dedicated service, In-store branch Wal-Mart Ansbach
especially in the area of providing financial literacy 2200 Woodbury Avenue Bldg. 5823
to credit unions’ members. Vogelweh
Pease Int’l Tradeport or DSN 467-2556 Bldg. 2111
Mr. Simmons received this distinguished honor at Bamberg
the 36th Annual Defense Credit Union Council’s Portsmouth
Overseas Subcouncil Meeting in April. 2032 Lafayette Road Call 24
Baumholder United States:
National Credit Union Administration Chairman Portsmouth,
JoAnn Johnson presented Mr. Simmons with the In-store branch Wal-Mart Germany:
2460 Lafayette Road 0-800-732-8847
award, stating “I am pleased to recognize the
Garmisch
volunteer efforts of Gordon Simmons, particularly Rochester Outside Germany:
those targeted at improving financial literacy
or DSN 440-3373
among military personnel and students. Whether Rochester, Grafenwoehr Electronic Services:
it’s by development and leadership of the CU 4 In-store branch Wal-Mart Bldg. 148
116 Farmington Road
Reality Fair through his service as Chairman of Contact Center
the Board of America’s Credit Union Museum, Salem Heidelberg
which provides young consumers with financial 158 N. Broadway, Bldg. 3850 00800-4728-2000 (Europe)
education tools and resources to make better Salem, or DSN 370-7138/7540
choices for the rest of their lives, to his tireless In-store branch Wal-Mart Real Estate Lending:
Hohenfels
devotion to national financial education initiatives
300 North Broadway Bldg. 335 or
servicecu.org
that foster better decisions on the part of the Somersworth, or DSN 466-4157
military service members, Gordon sets a daily 15 Penny Lane
example for credit union leaders across the
country.”
DIRECTORS & OFFICERS
STATEMENT OF CONDITION as of 04/08 DavidVan Rossum, Chairman;
FINANCIAL EDUCATION 1,500,000,000
Patrick Harrigan,Vice-Chairman;
ONLINE SEMINARS 1,200,000,000
Gordon A. Simmons,
Treasurer/Secretary;
Clifford Taylor;
Service Credit Union is dedicated to helping 900,000,000 Loans Barbara Roberge;
members achieve financial security and Deposits David Hanchett (A)
600,000,000 Assets
independence. We provide financial education
Members: Patrick Harrigan, Chairman;
seminars on topics such as checking 101, 300,000,000 110,925 James Fishbein;
balancing a checkbook, fixing your credit, money Joanne Whiting
management, tax planning, investments and 0
2006 2007 2008 Ron Smith, Chairman;
home buying. For a current list of upcoming Loans 722,616,449 777,445,366 801,642,111
Raymond Drapeau;
Deposits 794,089,347 881,305,697 924,855,933
webinars, visit servicecu.org. Assets 1,081,330,616 1,194,068,225 1,262,320,130 Donald Houldsworth;
James Walters
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S U P P O R T I N G O U R C O M M U N I T Y
AIRMEN OF THE YEAR EARTH DAY
Every year, the United States Air Service Credit Union provided giveaways and prizes
Force Europe (USAFE) recognizes its for drawing, coloring and essay contests that had
Outstanding Airmen in seven different taken place at the Mannheim Middle School. Service
categories to include the four traditional Credit Union awarded a total of nine students for
enlisted categories, company grade different Earth Day-themed contests.
officer of the year and the Civilian
category I and II. On April 26, 2008 at
the recognition banquet, USAFE honored
77 nominees Europewide. Service Credit
Union provided $1,200 to assist in
underwriting the cost of the banquet to
show its appreciation for the Airmen’s
hard work.
SPECIAL OLYMPICS Sign in table at the United States Air Force
Europe Outstanding Airmen banquet dinner.
Touring Pigs in Grafenwoehr.
Service Credit Union was proud to be
a sponsor of the 25th Annual Special
Olympics that took place on May 16,
2008 at the German Police Academy PIGS ON TOUR
in Enkenbach, Germany. Service Credit
Service Credit Union at the Grafenwoehr and
Union provided 12 staff members to
Garmisch Branch Office locations provided the
volunteer for the day-long event. This
piggy banks for the Pigs on Tour event. The pigs were
year 800 athletes and 1,400 volunteers
given to students at Grafenwoehr and Garmisch
participated.
DoDDs School. Students decorated the pigs and
returned them back to Service Credit Union. The
SABER CYCLING TEAM pigs then toured for a week throughout the Garrison.
Not only did the students decorate the pigs, they
Service Credit Union is the exclusive made the scenery to go with their creations. This
and official sponsor for the Spangdahlem is the first time Grafenwoehr hosted Pigs on Tour.
Saber Cycling Team. The credit union Grafenwoehr Pigs on Tour ran from May 6 to May
provided 40 team jerseys, shorts, jackets, 16, 2008 with 100 pigs that toured the Grafenwoehr
T-shirts and water bottles. The Saber SCU Branch, AAFES PX and Commissary. This will
Cycling team will travel throughout be Garmisch’s third year hosted Pigs on Tour. It has
Germany for the entire cycling gained popularity in the school throughout the years.
season with its home base being in Left to Right, Susanne Albert (Special Olym-
pics Athlete) and Jennifer Hohen (Service
Branch Office Pigs on Tour ran from June 3 to June
Spangdahlem. Credit Union Staff) at the 13, 2008 at the Pete Burke Center with over 50 pigs.
PCSing
ENSURING A SMOOTH MOVE
Every year, around one third of all military relocation kit. Inside the kit you will find 24/7 live person access, Service Credit
members are selected for a permanent tools to help you plan, research, budget, and Union makes continuing your credit union
change of station. Americans rate moving shop for moving day. membership easy.
the third most stressful life event after Remember that while you’re canceling
death and divorce. your phone, cable, gas, electric, and so
Fortunately, Service Credit Union is on, you don’t have to cancel your credit
helping to make those moves easier. Log union membership. Once you’re a member
on to servicecu.org or call our toll free of Service Credit Union, you’re always
number to find out information on a special a member. With Direct Deposit, Online
relocation loan and how to receive a free Banking and Bill Pay, MobileBanc24 and
5
IN THIS
ISSUE 2010 Lafayette Road
Portsmouth NH 03801
Smooth PCSing
Online Euro Bill Pay
Contest Winners
WINNER NAMED IN MONTH OF THE
MILITARY CHILD T-SHIRT DESIGN
CONTEST
Thirteen-year-old Elizabeth Entries were sent stateside
Pacania was the Grand Prize and a panel of judges selected
winner in the 2008 Service the winners. The
Credit Union’s Month of the
Military Child T-shirt contest.
grand-prize recipient received
T-shirts for everyone in her
CHECK UP
Elizabeth submitted her immediate family with her
Identity thieves don’t want you to know that they’ve stolen your
entry through the Garmisch design printed on the shirt.
identity; they want to keep that a secret from you for as long as
Branch. Other entries and In addition, the grand prize
possible so they can get the maximum benefit from your ID. One
winners came from Ansbach, winner and other winners’
way to check up on what’s going on is to get your free copy of your
Spangdahlem, and Pease designs are posted on the
credit report. You should get one every four months so that you
branches. Service Credit Union’s
can stay on top of your credit and to limit the amount of damage
website.
The theme of this year’s that a thief would cause.
contest was a depiction of Service Credit Union also
a military child’s life on the held a 2008 Month of the Take advantage of your right to obtain three free credit reports
move. Military child coloring contest. annually. You can get one from each of the major credit report-
Winners were announced ing agencies, Equifax, Experian, and TransUnion. The FTC reports
from the Garmisch and that only 22% of people surveyed actually have gotten a free credit
Bamberg branches as well as a report and that 14% of those people only got one.
stateside winner.
Your credit report will show you all your accounts and balances.
You’ll want to make sure these are correct, that the accounts listed
are ones you’ve opened, and that the balances are what you expect
them to be. You’ll see who’s obtained a copy of your credit history;
make sure that you know who’s getting access to this information.
Winning T-shirt designed by
Elizabeth Pacania Make sure that no inquiries about loans or leases were made that
you didn’t apply for. Check for addresses where you’ve never lived.
Check for any typos in your social security number.
If you find any incorrect information report it in a letter immediately.
Equifax, PO Bx 740241, Atlanta, GA 30374
Experian, PO Bx 2002, Allen, TX 75013
printed with soy based inks
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