SERVIcE cREDIT UNION
At a time when many financial
institutions faced trying times or
ceased to exist, Service Credit
Union announced outstanding
results for 2008 during its 52nd
Annual Meeting in Portsmouth.
The credit union’s assets,
loans and shares reached
unprecedented levels, and
Service Credit Union paid out
$21.7 million in dividends to its
members. Service Credit Union’s SERVIcE cREDIT UNION VOLUNTEERS HELP VETERANS
loan portfolio was $912.2 million,
the highest level yet. More than 25 Service at an exciting time for the
Credit Union volunteers 8 Canvas Murals Painted medical center, as we were
“In 2008, despite challenging spent the day serving at making final preparations for
economic times, we achieved
9 Locations Weeded Raked and Mulched
the VA Medical Center in their annual Memorial Day
record growth and continued Manchester, N.H. 45 Cubic Yards of Mulch Shoveled and Spread event,” says Deborah Krinsky
to lend money, using sound of the VA Medical Center.
Over the course of the day 50 Flowers Planted
conservative lending practices, to the volunteers completed a “We are honored that
satisfy our wide array of members variety of outdoor projects, 150 Total Hours Served Service Credit Union can
needs,” says Gordon Simmons, including landscaping, help our veterans with this
President/CEO of Service Credit planting ﬂowers, weeding, day of service,” says Gordon
Union. “This growth allows us to mulching and beautification of the grounds surrounding Simmons, President/CEO of Service Credit Union. “It’s
invest in convenience services and the medical center. Additionally, volunteers joined our way of showing gratitude for all our veterans have
additional access points for our residents of the hospital to paint murals that will be done to protect our great nation.”
members.” displayed throughout the hospital.
Service Credit Union and City year partnered again in
Service Credit Union also saw The day was part of the partnership with City year June. This time for a day service at the Rochester schools
its membership increase to more New Hampshire. Service Credit Union is a Premium where volunteers spent the day painting playgrounds at
Team Sponsor for City year New Hampshire’s Civic
than 120,000 in 2008. six elementary schools.
Engagement Team. Service Credit Union directly
During the meeting in March, supports the team’s efforts to educate, engage, and
national, state and local officials mobilize citizens and promote volunteerism throughout
touted Service Credit Union’s the state of New Hampshire. City year N.H. provided 15
success and stableness during volunteers as well as organizing the project.
these challenging economic times. “The work of Service Credit Union and City year came
Service Credit Union’s low Photos:
graphics website, educational Top: Service Credit Union employees and members of City Year
initiatives and exceptional NH gather before their day of service at the VA Medical Center
products were commended by in Manchester, N.H.
the distinguished speakers. Right: Manchester In-Store Branch Manager Stephanie Sawicki
and Salem In-Store Manager David Rootovich take part in
Service Credit Union’s day of service.
servicecu.org • 800.936.7730 1
A MESSAGE FROM THE PRESIDENT
Dear Valued Member,
Social responsibility is a major focus for Service Credit Union and we strive to be a leader in corporate
citizenship. We look for programs to help our members and improve our communities where we live and do
We continually seek to increase our volunteerism so Service Credit Union can touch more lives. In May, more
than 25 Service Credit Union volunteers gave their time to work on the grounds and paint at Manchester’s VA
Medical Center. Our efforts helped beautify the center for the veteran’s Memorial Day celebration.
In addition, Service Credit Union sponsors and runs a youth financial education program, CU 4 Reality, which
offers an in-class curriculum to middle school students followed by a hands-on event known as the CU 4 Reality
Fair. At the fair, Service Credit Union employees volunteer their time to help students with their buying and budgeting needs as well as providing
credit counseling. Service Credit Union volunteers have helped foster practical financial education for thousands of students.
We are privileged to be able to support and volunteer for these and other worthy causes during this challenging economic time when more of
our neighbors need our help. Service Credit Union endeavors to improve and enrich the communities where we serve and carry our philosophy
of “people helping people.”
President / CEO
STATEMENT OF CONDITION
EmployEEs of thE 1st QuartEr
Please join us in congratulating
$1,200,000,000 these employees on their success!
2007 2008 2009
loans $777,445,366 $907,766,358 $947,585,057
deposits $881,305,347 $946,247,374 $1,033,051,115 Sarah Meserve, Janet Perkins,
assets $1,194,068,225 $1,320,759,439 $1,401,511,883 Financial Service Representative I Executive Assistant
Epping In-Store IT Department
DIREcTORS & OFFIcERS financial Education WEbinars
David Van Rossum, Chairman;
Patrick Harrigan,Vice-Chairman; Identity Theft: Are You a Victim?
Gordon A. Simmons, In 2008, nearly 10 million people have been a victim of identity theft. Are you concerned that you may be one of them?
Treasurer/Secretary; And if you are, what next? Attend this online seminar to learn:
Clifford Taylor, • The telltale signs that you may be a victim
Barbara Roberge, • Steps to take if you have been victimized
David Hanchett (A) • Future steps to safeguard your identity
Patrick Harrigan, Chairman; Getting It Together: Organize Your Financial Records
James Fishbein, Are your financial records bulging at the seams? Are you spending too much time trying to find important records?
Joanne Whiting Does the idea of tax-time send you in a panic? If so, perhaps a few suggestions on organizing your financial records
CREDIT COMMITTEE: may be what you need. Attend this online seminar to learn:
James Walters, Chairman;
• Benefits of getting organized
• Efficient bill-pay systems
• What records to keep and for how long
Visit servicecu.org for an updated schedule of live and archived webinars.
2 servicecu.org • 800.936.7730
s u p p o r t i n G o u r c o m m u n i t y
YOUTH WEEK CELEBRATES THE MAGIC OF SAVING TEACHER OF THE YEAR ANNOUNCED
Service Credit Union celebrated Credit Union youth week April 19-25. Service Credit Union was proud to sponsor the 2009 Teacher of the
The theme for 2009 was “The Magic of Savings.” Audrie Caruso from year contest with Clear Channel Radio stations.
Falmouth, MA was the lucky winner of a Powerwheels Escalade. The contest allowed members of the community a chance to nominate
Service Credit Union was proud to feature the Smart Savers Club their favorite teacher and then vote on the three finalists. After four
during Credit Union youth Week, which offers financial education weeks of voting more than 8000 votes were tallied, and Mr. Nick
specifically tailored to three different age groups: learning to save (12 Zaricki from Newmarket Elementary School and Mrs. Deborah
and under), learning to spend (13-16) and learning to use credit (17+). Thompson from Tri-City Christian Academy were announced as the
The programs were designed to offer engaging and fun material while winners in June.
teaching relevant financial lessons intended to help youth develop a Both winners received a two-night stay at Mt. Washington Resort and a
strong foundation from which to build a financially healthful life. $100 Service Credit Union Gift Card among other gifts. The runner-up,
For more information on Service Credit Union’s innovative youth Ms. Mary Ellen Webb from Mast Way School, received a $250 Gift Card
programs, visit servicecu.org/smartsavers. from Service Credit Union.
CHILDREN’S MUSEUM FUN RUN SUPPORTS SERVICE CREDIT UNION HELPS BABY THREADS NH
CHILDREN’S PROGRAMS PROVIDE BIRTHDAY PARTIES TO YOUTH IN NEED
In March, Service Credit Union employees helped the non-profit
organization Baby Threads with one of its many programs, to provide
birthday parties for children in New Hampshire whose families
couldn’t afford to provide one themselves. Baby Threads gives children
in need kits that include cake mix, frosting and candles and sometimes
party plates, cups and tableware. Contributing to this effort,
Service Credit Union donated hundreds of themed goody bags that
remained in stock from a discontinued program.
In a recent letter of thanks to Service Credit Union, Bonnie Champagne
indicated the goody bags had been requested by school social workers
to soon be provided to needy children, and many had been delivered
to local food pantries.
Participants in the 2009 Children’s Fun Run in Dover’s
To learn more about Baby Threads visit www.babythreadsofnh.com.
Henry Law Park
The Children’s Museum of New Hampshire’s Children’s Fun Run was
held in May at Dover’s Henry Law Park. This annual fundraising run
was held in conjunction with the 5K road race and both events went
to support the museum’s programs and activities for families.
Service Credit Union’s sponsorship included giveaways, healthy
refreshments and face painting for all children attending. Participants
received a blue ribbon upon finishing their race and kids 6 and up were
given a 2009 Children’s Museum race t-shirt.
For more information, please call the museum at (603) 742-2002 or
visit www.childrens-museum.org. Bonnie Champagne, volunteer executive director of Baby
Threads and Sevice Credit Union Assistant Marketing
Manager Aimée Sundstrom with donated goody bags
New - Military Retirees Eligible for Warrior Rewards
Retirees with 20+ years of service now qualify for
greater loan discounts and higher certificate rates.
Join us on
Visit servicecu.org or Join today to start receiving
call 800.936.7730 for
Service Credit Union
updates. Go to:
Your savings federally insured to at least $250,000
and backed by the full faith and credit of the United States Government.
Your savings federally insured to at least Twitter is a privately funded startup with offices in the SoMA
$250,000 and backed by the full faith and
National Credit Union Administration, a U.S. Government Agency
credit of the United States Government. neighborhood of San Francisco, CA. Started as a side project in March
National Credit Union Administration, a of 2006, Twitter has grown into a real-time short messaging service that
U.S. Government Agency. works over multiple networks and devices.
servicecu.org • 800.936.7730 3
b r a n c h l o c a t i o n s
UNITED STATES Garmisch Vilseck
NEW HAMPSHIRE 90 South Main Street Bldg. 9901 Bldg. 224
Bedford Tel: 08821-730-3600 Tel: 09662-9235
Tel: (603) 335-3940
14 Colby Court or DSN 440-3373 or DSN 476-2839
Rochester, In-store (Wal-Mart)
Tel: (603) 629-9898 Grafenwoehr Vogelweh
116 Farmington Road
Epping, In-store (Wal-Mart) Tel: (603) 332-2043 Bldg. 148 Bldg. 2111
35 Fresh River Road Salem Tel: 09641-926-790 Tel: 0631-535-6500
Tel: (603) 679-5187 158 North Broadway or DSN 475-9050 or DSN 489-6335/6336
Keene Tel: (603) 893-4377 Heidelberg
403 Winchester Street Bldg. 3850
Salem, In-store (Wal-Mart) United States:
Tel: (603) 352-0475 300 North Broadway Tel: 06221-502-58800 or DSN 370-
Lebanon Tel: (603) 898-0166 Germany:
225 Mechanic Street Somersworth Hohenfels 0-800-732-8847
Tel: (603) 448-9620 15 Penny Lane Bldg. 335 or DSN 314-493-4386
Lebanon Tel: (603) 692-5620 Tel: 09472-911050 Outside Germany:
Dartmouth Hitchcock Medical Center or DSN 466-4157 49-0-631-351-20900
Tel: (603) 650-7053 MASSACHUSETTS Mannheim Online Banking/
Falmouth Bldg. 250 Electronic Services:
Manchester, In-store (Wal-Mart) 199 Worcester Court
300 Keller Street Tel: 0621-410-7890 800-936-7730
Tel: (508) 548-8877 or DSN 385-2216/2301
Tel: (603) 669-6546
Ramstein contact center
Newington, In-store (Wal-Mart) GERMANY Bldg. 2410 1-800-936-7730 (U.S.)
2200 Woodbury Avenue Ansbach Tel: 06371-463-9600 00800-4728-2000 (Europe)
Tel: (603) 431-2764 Bldg. 5823 or DSN 480-5556/2425 or DSN 314- 493-4384/4390
Newington, Tycom Tel: 09802-8680
Not open to the general public or DSN 467-2556 Spangdahlem Real Estate Lending:
Tel: (603) 436-6100, Ext. 284 Bldg. 174
Bamberg 1-800-619-6575 or
Pease Int’l Tradeport Bldg. 7290 servicecu.org
or DSN 452-6674/6011
14 Manchester Sq. Suite 190 Tel: 0951-297940
Tel: (603) 436-0537 or DSN 469-7657 Stuttgart-Panzer
Portsmouth Baumholder Tel: 07031-8194333 Your savings federally insured to at least $250,000
2032 Lafayette Road Bldg. 8669
and backed by the full faith and credit of the United States Government.
or DSN 431-3237
Tel: (603) 422-8340 Tel: 06783-999-9860 National Credit Union Administration, a U.S. Government Agency
or DSN 485-7109/6226 Stuttgart-Patch
Portsmouth, In-store (Wal-Mart) Bldg. 2325
Your savings federally insured to at least $250,000
and backed by the full faith and credit of the
2460 Lafayette Road Tel: 0711-686-87580 United States Government. National Credit Union
Tel: (603) 436-1901 or DSN 430-7194/8181 Administration, a U.S. Government Agency.
SAVE WITH GEICO
Your Service credit Union special member discount could save you
even more money off GEIcO’s already low car insurance rates.
That could mean happiness throughout the year!
• Great rates that could save you $200 or more
• Immediate 24-hour service 365 days a year
• No-hassle claim handling to get you back on the road faster
Get 24/7 access to your accounts and • The industry’s highest rating for ﬁnancial stability
reduce the clutter. Simplify today by signing up • A.M. Best Company’s A++ Superior
for Online Banking and E-statements. As a Service Credit Union member, you may qualify for
Both services are FREE. Why not simplify these advantages plus the added beneﬁt of discounts off
your life right now? GEICO’s already low rates.
contact GEIcO today for a free rate quote
at 1-800-368-2734 or on the web at
Call 800.936.7730 or visit servicecu.org. www.geico.com. Be sure to mention
you are a Service credit Union member!
GEICO is not available to Massachusetts residents.
What you see is what you get with a LAUNc
Service Credit Union STAR* VISA® card LIFEgi.ves
The STAR e extras you
We offer a low rate that stays low, even if you miss a payment. Plus, if you’re you all th ve.
just starting out, you may qualify for the STAR program* and be eligible for
lower rates and additional benefits.
Apply by phone, online, or visit any branch
to get the card on the spot.
Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency.. Visa is a registered trademark of the
Visa Corporation. *The Star Program is available to qualified members whose civilian pay does not exceed $39,000 per year or whose military base pay does not exceed $2,391 per month. Direct Deposit must be maintained.
4 servicecu.org • 800.936.7730