Document Sample
					                     Summer 2009


    At a time when many financial
    institutions faced trying times or
    ceased to exist, Service Credit
    Union announced outstanding
    results for 2008 during its 52nd
    Annual Meeting in Portsmouth.
    The credit union’s assets,
    loans and shares reached
    unprecedented levels, and
    Service Credit Union paid out
    $21.7 million in dividends to its
    members. Service Credit Union’s        SERVIcE cREDIT UNION VOLUNTEERS HELP VETERANS
    loan portfolio was $912.2 million,
    the highest level yet.                More than 25 Service                                                                           at an exciting time for the
                                          Credit Union volunteers                             8   Canvas Murals Painted                  medical center, as we were
    “In 2008, despite challenging         spent the day serving at                                                                       making final preparations for
    economic times, we achieved
                                                                                   9 Locations Weeded Raked and Mulched
                                          the VA Medical Center in                                                                       their annual Memorial Day
    record growth and continued           Manchester, N.H.                       45 Cubic Yards of Mulch Shoveled and Spread             event,” says Deborah Krinsky
    to lend money, using sound                                                                                                           of the VA Medical Center.
                                          Over the course of the day                        50 Flowers Planted
    conservative lending practices, to    the volunteers completed a                                                                    “We are honored that
    satisfy our wide array of members     variety of outdoor projects,                    150 Total Hours Served                        Service Credit Union can
    needs,” says Gordon Simmons,          including landscaping,                                                                        help our veterans with this
    President/CEO of Service Credit       planting flowers, weeding,                                                                     day of service,” says Gordon
    Union. “This growth allows us to      mulching and beautification of the grounds surrounding              Simmons, President/CEO of Service Credit Union. “It’s
    invest in convenience services and    the medical center. Additionally, volunteers joined                 our way of showing gratitude for all our veterans have
    additional access points for our      residents of the hospital to paint murals that will be              done to protect our great nation.”
    members.”                             displayed throughout the hospital.
                                                                                                              Service Credit Union and City year partnered again in
    Service Credit Union also saw         The day was part of the partnership with City year                  June. This time for a day service at the Rochester schools
    its membership increase to more       New Hampshire. Service Credit Union is a Premium                    where volunteers spent the day painting playgrounds at
                                          Team Sponsor for City year New Hampshire’s Civic
    than 120,000 in 2008.                                                                                     six elementary schools.
                                          Engagement Team. Service Credit Union directly
    During the meeting in March,          supports the team’s efforts to educate, engage, and
    national, state and local officials   mobilize citizens and promote volunteerism throughout
    touted Service Credit Union’s         the state of New Hampshire. City year N.H. provided 15
    success and stableness during         volunteers as well as organizing the project.
    these challenging economic times.     “The work of Service Credit Union and City year came
    Service Credit Union’s low            Photos:
    graphics website, educational         Top: Service Credit Union employees and members of City Year
    initiatives and exceptional           NH gather before their day of service at the VA Medical Center
    products were commended by            in Manchester, N.H.
    the distinguished speakers.           Right: Manchester In-Store Branch Manager Stephanie Sawicki
                                          and Salem In-Store Manager David Rootovich take part in
                                          Service Credit Union’s day of service.

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                                             A MESSAGE FROM THE PRESIDENT

                                             Dear Valued Member,
                                             Social responsibility is a major focus for Service Credit Union and we strive to be a leader in corporate
                                             citizenship. We look for programs to help our members and improve our communities where we live and do

                                             We continually seek to increase our volunteerism so Service Credit Union can touch more lives. In May, more
                                             than 25 Service Credit Union volunteers gave their time to work on the grounds and paint at Manchester’s VA
                                             Medical Center. Our efforts helped beautify the center for the veteran’s Memorial Day celebration.

                                           In addition, Service Credit Union sponsors and runs a youth financial education program, CU 4 Reality, which
                                           offers an in-class curriculum to middle school students followed by a hands-on event known as the CU 4 Reality
         Fair. At the fair, Service Credit Union employees volunteer their time to help students with their buying and budgeting needs as well as providing
         credit counseling. Service Credit Union volunteers have helped foster practical financial education for thousands of students.

         We are privileged to be able to support and volunteer for these and other worthy causes during this challenging economic time when more of
         our neighbors need our help. Service Credit Union endeavors to improve and enrich the communities where we serve and carry our philosophy
         of “people helping people.”

                                                                  Thank you,

                                                                  Gordon Simmons
                                                                  President / CEO

                     STATEMENT OF CONDITION
                                                                      number of
                                                                                                                  EmployEEs of thE 1st QuartEr

                                                                                                                        Please join us in congratulating
    $1,200,000,000                                                                                                    these employees on their success!
      $800,000,000                                                    Loans
      $600,000,000                                                    Deposits
      $400,000,000                                                    Assets

                       2007           2008            2009

        loans        $777,445,366   $907,766,358 $947,585,057
        deposits     $881,305,347   $946,247,374 $1,033,051,115                                                      Sarah Meserve,                     Janet Perkins,
        assets       $1,194,068,225 $1,320,759,439 $1,401,511,883                                                Financial Service Representative I     Executive Assistant
                                                                                                                          Epping In-Store                IT Department

    DIREcTORS & OFFIcERS                                                          financial Education WEbinars
    David Van Rossum, Chairman;
    Patrick Harrigan,Vice-Chairman;                  Identity Theft: Are You a Victim?
    Gordon A. Simmons,                               In 2008, nearly 10 million people have been a victim of identity theft. Are you concerned that you may be one of them?
    Treasurer/Secretary;                             And if you are, what next? Attend this online seminar to learn:
    Clifford Taylor,                                       • The telltale signs that you may be a victim
    Barbara Roberge,                                       • Steps to take if you have been victimized
    David Hanchett (A)                                     • Future steps to safeguard your identity
    Patrick Harrigan, Chairman;                      Getting It Together: Organize Your Financial Records
    James Fishbein,                                  Are your financial records bulging at the seams? Are you spending too much time trying to find important records?
    Joanne Whiting                                   Does the idea of tax-time send you in a panic? If so, perhaps a few suggestions on organizing your financial records
    CREDIT COMMITTEE:                                may be what you need. Attend this online seminar to learn:
    James Walters, Chairman;
                                                           • Benefits of getting organized
    Raymond Drapeau,
                                                           • Efficient bill-pay systems
    Donald Houldsworth,
                                                           • What records to keep and for how long
    Ron Smith
                                                                          Visit for an updated schedule of live and archived webinars.

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  s                                                          u                     p         p         o           r t   i   n        G     o   u     r          c       o           m           m           u          n          i       t      y

                                       YOUTH WEEK CELEBRATES THE MAGIC OF SAVING                                                                               TEACHER OF THE YEAR ANNOUNCED
                       Service Credit Union celebrated Credit Union youth week April 19-25.                                                         Service Credit Union was proud to sponsor the 2009 Teacher of the
                       The theme for 2009 was “The Magic of Savings.” Audrie Caruso from                                                            year contest with Clear Channel Radio stations.
                       Falmouth, MA was the lucky winner of a Powerwheels Escalade.                                                                 The contest allowed members of the community a chance to nominate
                       Service Credit Union was proud to feature the Smart Savers Club                                                              their favorite teacher and then vote on the three finalists. After four
                       during Credit Union youth Week, which offers financial education                                                             weeks of voting more than 8000 votes were tallied, and Mr. Nick
                       specifically tailored to three different age groups: learning to save (12                                                    Zaricki from Newmarket Elementary School and Mrs. Deborah
                       and under), learning to spend (13-16) and learning to use credit (17+).                                                      Thompson from Tri-City Christian Academy were announced as the
                       The programs were designed to offer engaging and fun material while                                                          winners in June.
                       teaching relevant financial lessons intended to help youth develop a                                                         Both winners received a two-night stay at Mt. Washington Resort and a
                       strong foundation from which to build a financially healthful life.                                                          $100 Service Credit Union Gift Card among other gifts. The runner-up,
                       For more information on Service Credit Union’s innovative youth                                                              Ms. Mary Ellen Webb from Mast Way School, received a $250 Gift Card
                       programs, visit                                                                                   from Service Credit Union.

                                                                            CHILDREN’S MUSEUM FUN RUN SUPPORTS                                       SERVICE CREDIT UNION HELPS BABY THREADS NH
                                                                                    CHILDREN’S PROGRAMS                                               PROVIDE BIRTHDAY PARTIES TO YOUTH IN NEED
                                                                                                                                                    In March, Service Credit Union employees helped the non-profit
                                                                                                                                                    organization Baby Threads with one of its many programs, to provide
                                                                                                                                                    birthday parties for children in New Hampshire whose families
                                                                                                                                                    couldn’t afford to provide one themselves. Baby Threads gives children
                                                                                                                                                    in need kits that include cake mix, frosting and candles and sometimes
                                                                                                                                                    party plates, cups and tableware. Contributing to this effort,
                                                                                                                                                    Service Credit Union donated hundreds of themed goody bags that
                                                                                                                                                    remained in stock from a discontinued program.
                                                                                                                                                    In a recent letter of thanks to Service Credit Union, Bonnie Champagne
                                                                                                                                                    indicated the goody bags had been requested by school social workers
                                                                                                                                                    to soon be provided to needy children, and many had been delivered
                                                                                                                                                    to local food pantries.

                                                                                   Participants in the 2009 Children’s Fun Run in Dover’s
                                                                                                                                                    To learn more about Baby Threads visit
                                                                                                       Henry Law Park

                       The Children’s Museum of New Hampshire’s Children’s Fun Run was
                       held in May at Dover’s Henry Law Park. This annual fundraising run
                       was held in conjunction with the 5K road race and both events went
                       to support the museum’s programs and activities for families.
                       Service Credit Union’s sponsorship included giveaways, healthy
                       refreshments and face painting for all children attending. Participants
                       received a blue ribbon upon finishing their race and kids 6 and up were
                       given a 2009 Children’s Museum race t-shirt.
                       For more information, please call the museum at (603) 742-2002 or
                       visit                                                                                                       Bonnie Champagne, volunteer executive director of Baby
                                                                                                                                                              Threads and Sevice Credit Union Assistant Marketing
                                                                                                                                                              Manager Aimée Sundstrom with donated goody bags

       New - Military Retirees Eligible for Warrior Rewards
       Retirees with 20+ years of service now qualify for
       greater loan discounts and higher certificate rates.
                                                                                                                                                                       Join us on
                                                                           Visit or                                                                      Join today to start receiving
                                                                           call 800.936.7730 for
                                                                                                                                                                       Service Credit Union
                                                                           more details.
                                                                                                                                                                       updates. Go to:
         Your savings federally insured to at least $250,000
and backed by the full faith and credit of the United States Government.
                                                                            Your savings federally insured to at least                                                 Twitter is a privately funded startup with offices in the SoMA
                                                                            $250,000 and backed by the full faith and
 National Credit Union Administration, a U.S. Government Agency

                                                                            credit of the United States Government.                                                    neighborhood of San Francisco, CA. Started as a side project in March
                                                                            National Credit Union Administration, a                                                    of 2006, Twitter has grown into a real-time short messaging service that
                                                                            U.S. Government Agency.                                                                    works over multiple networks and devices.

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                                                       b        r      a n c                      h               l      o c               a t             i      o        n         s
          UNITED STATES                                                                                                                      Garmisch                                                                                                Vilseck
        NEW HAMPSHIRE                                               90 South Main Street                                                     Bldg. 9901                                                                                             Bldg. 224
                    Bedford                                                                                                            Tel: 08821-730-3600                                                                                      Tel: 09662-9235
                                                                     Tel: (603) 335-3940
                14 Colby Court                                                                                                           or DSN 440-3373                                                                                       or DSN 476-2839
                                                               Rochester, In-store (Wal-Mart)
             Tel: (603) 629-9898                                                                                                          Grafenwoehr                                                                                  Vogelweh
                                                                    116 Farmington Road
      Epping, In-store (Wal-Mart)                                    Tel: (603) 332-2043                                                      Bldg. 148                                                                                Bldg. 2111
             35 Fresh River Road                                            Salem                                                       Tel: 09641-926-790                                                                        Tel: 0631-535-6500
             Tel: (603) 679-5187                                    158 North Broadway                                                   or DSN 475-9050                                                                        or DSN 489-6335/6336
                     Keene                                           Tel: (603) 893-4377                                                    Heidelberg
           403 Winchester Street                                                                                                             Bldg. 3850
                                                                                                                                                                                                                                                                call 24
                                                                Salem, In-store (Wal-Mart)                                                                                                                                           United States:
             Tel: (603) 352-0475                                    300 North Broadway                                          Tel: 06221-502-58800 or DSN 370-
                                                                                                                                             7138/7540                                                                                800-962-6385
                   Lebanon                                           Tel: (603) 898-0166                                                                                                                                               Germany:
             225 Mechanic Street                                       Somersworth                                                           Hohenfels                                                                               0-800-732-8847
             Tel: (603) 448-9620                                       15 Penny Lane                                                          Bldg. 335                                                                           or DSN 314-493-4386
                   Lebanon                                           Tel: (603) 692-5620                                                Tel: 09472-911050                                                                          Outside Germany:
    Dartmouth Hitchcock Medical Center                                                                                                   or DSN 466-4157                                                                           49-0-631-351-20900
             Tel: (603) 650-7053                                     MASSACHUSETTS                                                          Mannheim                                                                                Online Banking/
                                                                               Falmouth                                                       Bldg. 250                                                                           Electronic Services:
    Manchester, In-store (Wal-Mart)                                      199 Worcester Court
               300 Keller Street                                                                                                        Tel: 0621-410-7890                                                                            800-936-7730
                                                                          Tel: (508) 548-8877                                         or DSN 385-2216/2301
             Tel: (603) 669-6546
                                                                                                                                             Ramstein                                                                          contact center
    Newington, In-store (Wal-Mart)                                          GERMANY                                                          Bldg. 2410                                                             1-800-936-7730 (U.S.)
          2200 Woodbury Avenue                                                 Ansbach                                                 Tel: 06371-463-9600                                                        00800-4728-2000 (Europe)
             Tel: (603) 431-2764                                               Bldg. 5823                                             or DSN 480-5556/2425                                                       or DSN 314- 493-4384/4390
            Newington, Tycom                                                Tel: 09802-8680
       Not open to the general public                                      or DSN 467-2556                                                Spangdahlem                                                 Real Estate Lending:
        Tel: (603) 436-6100, Ext. 284                                                                                                         Bldg. 174
                                                                               Bamberg                                                                                                                                                     1-800-619-6575 or
                                                                                                                                       Tel: 06565-956-9510
           Pease Int’l Tradeport                                               Bldg. 7290                                                                                                                                          
                                                                                                                                      or DSN 452-6674/6011
         14 Manchester Sq. Suite 190                                       Tel: 0951-297940
              Tel: (603) 436-0537                                          or DSN 469-7657                                              Stuttgart-Panzer
                                                                                                                                             Bldg. 2915
                 Portsmouth                                                  Baumholder                                                 Tel: 07031-8194333                                                Your savings federally insured to at least $250,000

             2032 Lafayette Road                                               Bldg. 8669
                                                                                                                                                                                                 and backed by the full faith and credit of the United States Government.

                                                                                                                                         or DSN 431-3237
             Tel: (603) 422-8340                                         Tel: 06783-999-9860                                                                                                      National Credit Union Administration, a U.S. Government Agency

                                                                        or DSN 485-7109/6226                                             Stuttgart-Patch
    Portsmouth, In-store (Wal-Mart)                                                                                                          Bldg. 2325
                                                                                                                                                                                               Your savings federally insured to at least $250,000
                                                                                                                                                                                               and backed by the full faith and credit of the
             2460 Lafayette Road                                                                                                       Tel: 0711-686-87580                                     United States Government. National Credit Union
             Tel: (603) 436-1901                                                                                                      or DSN 430-7194/8181                                     Administration, a U.S. Government Agency.

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                                                                                                                            at 1-800-368-2734 or on the web at
     Call 800.936.7730 or visit                                                                     Be sure to mention
                                                                                                                            you are a Service credit Union member!
                                                                                                                            GEICO is not available to Massachusetts residents.

                                                                                                                                                                                                                     Your H
                                                                What you see is what you get with a                                                                                                                LAUNc
                                                                Service Credit Union STAR* VISA® card                                                                                                                 LIFEgi.ves
                                                                                                                                                                                                                          The STAR e extras you
                                                                We offer a low rate that stays low, even if you miss a payment. Plus, if you’re                                                                             you all th ve.
                                                                just starting out, you may qualify for the STAR program* and be eligible for
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                                                                Apply by phone, online, or visit any branch
                                                                to get the card on the spot.

              Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency.. Visa is a registered trademark of the
              Visa Corporation. *The Star Program is available to qualified members whose civilian pay does not exceed $39,000 per year or whose military base pay does not exceed $2,391 per month. Direct Deposit must be maintained.

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