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					        A Brief Guide to Secure
        Global Desktop (SGD)
        This software allows staff to remotely access work
        applications and files




March 2010
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may not be reproduced without prior written permission.


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                                            CONTENTS

Introduction .................................................................................................1
Platforms ....................................................................................................1
What you need ...........................................................................................1
Logging in to SGD ......................................................................................1
Accessing Applications and Files ...............................................................2
    Method 1: Volatile Windows Desktop (minimal application set) ............2
        Connecting to the Volatile Windows Desktop ..................................2
    Method 2: Virtual Desktop PC ...............................................................3
        Connecting to the Virtual Desktop PC..............................................3
General information about Running Desktops ............................................3
Printing from the Secure Global Desktop ...................................................3
Logging out .................................................................................................4
    Logging out of the Volatile Windows Desktop .......................................4
    Logging out of the Virtual Desktop PC ..................................................4
    Logging out of SGD ...............................................................................4
Installing the SGD Client manually .............................................................4
                                                         A Brief Guide to Secure Global Desktop (SGD)



A Brief Guide to Secure Global Desktop (SGD)
INTRODUCTION
  Secure Global Desktop software allows staff to remotely access, via a web browser, work
  applications and files.
  SGD offers a secure method of working off site. All data is encrypted and remains on the
  University intranet and copies do not need to be made to local storage areas (as with
  Netstorage), or transported on portable media such as USB sticks.

PLATFORMS
  This guide is relevant for users with a Windows computer. Please find information about
  using SGD with other platforms at:
  http://desktop.brad.ac.uk/tarantella/help/en-us/user/index.html.

WHAT YOU NEED
     A web browser (JavaScript and Java enabled)
      If JavaScript is not enabled on your web browser, you will receive a warning message
      at the login stage.
      If Java is not enabled on your web browser, you will receive a warning message at the
      login stage. In this case, you can download the SGD Client onto your device. See the
      ‘Installing the SGD Client Manually’ section.
     University email username and password.
     Novell username and password.

LOGGING IN TO SGD
  1. Open a web browser window.
  2. Go to http://desktop.brad.ac.uk.
  3. Click on Login.
  4. Type in your University email username and password and click on Login.
  5. If a message appears asking you if you wish for this password to be remembered,
     select No.
      Note: if the loading screen appears for a long period, it may be that a warning
      message dialogue box is displaying behind this screen. Minimise the browser window
      to check if a message appears.
  6. Read the License agreement, and if you are happy to continue, click on I agree... .
  7. A security warning message will appear, asking if you want to run the application. Click
     on Run.




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A Brief Guide to Secure Global Desktop (SGD)



    The first time you connect to the SGD server, an
    ‘Untrusted Initial Connection’ message will appear
    asking if you wish to connect. Click on Yes.
    (However, if a ‘Potentially Unsafe Connection’
    message appears, view the certificate details and
    make a note of them, cancel the connection by
    clicking on Reject, and report this to
    ictservicedesk@bradford.ac.uk).
    Once you have logged in, you will be connected to your ‘Webtop’. Links to various
    desktops will be available in the left menu.

ACCESSING APPLICATIONS AND FILES
    There are two ways (via SGD) to access University applications and files. Whichever
    method you use, it is important to note the following:
       Ensure that you save any files to your G or H drive, and always close these files
        before logging out of the desktop (shutting down).
       You may be prompted for a username and password for individual applications, in the
        same way that you require authentication for some applications in the office. If an
        application requires a username and password, and SGD does not prompt you for
        these, hold down the Shift key and then click on the link to the application. The prompt
        should then appear.

Method 1: Volatile Windows Desktop (minimal application set)
    This is available to all members of staff with a University of Bradford username and
    password and offers a minimal set of applications (Microsoft Office, Meeting Maker,
    SAINT, G and H drives etc.), which can be accessed in the same way as from your office
    PC.
    One benefit of the Volatile Windows Desktop is that it is possible to access intranet-only
    web applications off campus via Internet Explorer or Firefox within the desktop.

Connecting to the Volatile Windows Desktop

    1. Click on the Volatile Windows Desktop link on the left menu.
    2. Insert your Novell username and password and click on Ok.
    The full screen desktop will open. Please note that:
            You cannot install anything on the Volatile Windows Desktop.
            You can only run one Volatile Windows Desktop session at a time.
    It is important to note that the Volatile Windows Desktop does not belong to you and thus
    may change between logins. Examples of changes are:
            If you save a file onto the Volatile Windows Desktop itself (i.e., not on your G or H
             drive), this may not appear on subsequent logins.


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                                                          A Brief Guide to Secure Global Desktop (SGD)



        Certain applications may be added or removed.
  If you require access to applications that are not available via the Volatile Windows
  Desktop, make a request via ictservicedesk@bradford.ac.uk. (Please note that it may not
  be possible to have access to certain applications via this method, due to licensing
  issues. In this case, please refer to Method 2 below).

Method 2: Virtual Desktop PC
  If you require access to applications that are not available via the Volatile Windows
  Desktop, then you may request a Virtual Desktop PC via ictservicedesk@bradford.ac.uk.
  Please note that there is a one-off purchasing cost plus an annual licensing charge for
  this facility. As such, careful thought should be given when considering whether to
  purchase one.
  As the Virtual Desktop PC can be accessed via a SunRay (the SunRay card must be
  registered correctly), serious consideration should be given to replacing your office PC
  with a SunRay (making your Virtual Desktop your work desktop).

Connecting to the Virtual Desktop PC

  1. Click on the VDI Desktop link on the left menu.
  The VDI Desktop will open in a new window.

GENERAL INFORMATION ABOUT RUNNING DESKTOPS
  You can run multiple desktops at the same time (although you can only run one instance
  of the Volatile Windows Desktop or the Virtual PC Desktop at any one time).
  If you have connected to a desktop, the link in the left menu of the Webtop will contain a
  number in brackets. This tells you how many instances (sessions) of that particular
  desktop you have opened. Each session for the desktop will appear below the desktop
  name in the left menu.
  Some desktop sessions are resumable, meaning you can keep them running even after
  logging out of SGD. For example, if you are writing a report in the office, you can
  ‘suspend’ the application you are using to write the report, log out of SGD, return home,
  log in to SGD, and ‘resume’ the application to continue writing the report. To do this, use
  the session toolbars. Pointing the mouse at the application link will generate information
  about whether the application is ‘resumable’ or not.
  You can show or hide the session toolbars by clicking on the triangle adjacent to the
  application name.

PRINTING FROM THE SECURE GLOBAL DESKTOP
  The easiest way to print is to a PDF file, which can then be saved or printed to your
  default printer.




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A Brief Guide to Secure Global Desktop (SGD)



    You can manage your print jobs in the Printing area of the SGD menu bar, ie, Pause,
    Resume and Cancel.
    When printing from an application, in the print dialogue box select either:
       Universal PDF Printer (the PDF file will be printed to your default printer), or
       Universal PDF Viewer (you can either save or print the PDF).

LOGGING OUT

Logging out of the Volatile Windows Desktop
    1. Go to Start – Log Off.

Logging out of the Virtual Desktop PC
    1. Save and close any open files or applications.
    2. Go to Start – Log Off.
    The option to Disconnect is also available via the Start menu. This allows you to
    disconnect the desktop, whilst leaving files and applications open. This should only be
    used as a temporary measure, and should not be used as the primary method of ‘logging
    out’). Please note that Start – Log Off is the preferred option.

Logging out of SGD
    1. Click on Logout on the menu bar in SGD.
    2. Click on Ok to confirm.
    Please note: if you have installed the SGD Client manually (see below), log out by clicking
    on the Logout link in the Start menu.

INSTALLING THE SGD CLIENT MANUALLY
    You need to do the following only if, on connection, you receive a message that
    your web browser does not have Java technology enabled.
    1. Open a web browser window.
    2. Go to http://desktop.brad.ac.uk.
    3. Click on Install the Secure Global Desktop Client.
    4. Click on Download the Secure Global Desktop Client for Microsoft Windows.
    5. Save the program to a temporary directory (the program’s name is ‘sgdcwin-lang.exe’.
    6. Find ‘sgdcwin-lang.exe’ in the temporary directory and double-click this.
    7. Follow the instructions on the screen.
    To use the SGD Client, go to Start – Programs –Secure Global Desktop – Login.



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